B360 July2023 (SAP) ExtensionForCustomer360 en
B360 July2023 (SAP) ExtensionForCustomer360 en
July 2023
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Table of Contents 3
Tax Details group of the Organization business entity. . . . . . . . . . . . . . . . . . . . . . . . . . . 27
General fields of the Person business entity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Address field group of the Person business entity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Alternate Names field group of the Person business entity. . . . . . . . . . . . . . . . . . . . . . . . 31
Citizenship field group of the Person business entity. . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Customer Type field group of the Person business entity. . . . . . . . . . . . . . . . . . . . . . . . . 32
Demographics field group of the Person business entity. . . . . . . . . . . . . . . . . . . . . . . . . . 32
Documents field group of the Person business entity. . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Education field group of the Person business entity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Email field group of the Person business entity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Employment field group of the Person business entity. . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Financial field group of the Person business entity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Indicator field group of the Person business entity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Insurance field group of the Person business entity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Identifier field group of the Person business entity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Language field group of the Person business entity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Lifestyle field group of the Person business entity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Loyalty field group of the Person business entity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Phone field group of the Person business entity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
PO Box Address field group of the Person business entity. . . . . . . . . . . . . . . . . . . . . . . . . 43
Role field group of the Person business entity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Segment field group of the Person business entity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Social Media field group of the Person business entity. . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Specialization field group of the Person business entity. . . . . . . . . . . . . . . . . . . . . . . . . . 45
Status Field Group of the Person Business Entity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Tax Details field group of the Person business entity. . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Batch jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Batch jobs of Organization business entity for SAP ECC. . . . . . . . . . . . . . . . . . . . . . . . . . 48
Batch jobs of Organization business entity for SAP S/4HANA. . . . . . . . . . . . . . . . . . . . . . 50
Batch jobs of Person business entity for SAP ECC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Batch jobs of Person business entity for SAP S/4HANA. . . . . . . . . . . . . . . . . . . . . . . . . . 53
Field mapping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Mapping of Organization business entity and SAP ECC business partner fields . . . . . . . . . . . 56
Mapping of Organization business entity and SAP S/4HANA Organization business partner
fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Mapping of Person business entity and SAP ECC business partner fields . . . . . . . . . . . . . . . 67
Mapping of Person business entity and SAP S/4HANA Person business partner fields . . . . . . 72
4 Table of Contents
Adding code values to the reference data assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Table of Contents 5
Preface
Follow the instructions in SAP Extension for Customer 360 to deploy the SAP extension for Customer 360.
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Chapter 1
Use the SAP extension to integrate SAP and Customer 360 and process the SAP records in Customer 360.
You can use the SAP extension to import data from SAP ERP Central Component (SAP ECC) and SAP S/
4HANA to Customer 360 in batches and master the records in Customer 360.
The SAP extension uses the Organization business entity to store the SAP Organization business partner
customer records and the Person business entity to store the SAP Person business partner customer
records.
You can configure SAP to synchronize records with Customer 360 in batches.
8
Chapter 2
Run the batch job to ingress the SAP ECC and SAP S/4HANA records to Customer 360. The job uses a
taskflow to run mapping tasks. Each mapping task includes a mapping that maps the SAP fields with the
Customer 360 business entity fields.
After you ingress records from SAP ECC, you can export the processed records to SAP ECC and SAP S/
4HANA in batches. When you ingress records from SAP S/4HANA, you can export the processed the records
to SAP S/4HANA in batches.
When the Customer360 Id is present in SAP ECC or SAP S/4HANA for a record, it indicates that the record
exists in Customer 360 and the job updates the record in Customer 360. When the Customer360 Id is not
present in SAP ECC or SAP S/4HANA, it indicates that the record is new, and the job inserts the record to
Customer 360.
After you onboard the incremental records from SAP ECC or SAP S/4HANA, you can process the records and
export the incremental data to SAP S/4HANA. The values of each duplicate record in SAP ECC and SAP S/
4HANA are updated with the master record values. Use Cloud Data Integration assets and Business 360
connector to export the incremental Customer 360 records.
9
The Customer360 Id and Customer360 Sync Date fields for the master records are updated accordingly in
SAP ECC and SAP S/4HANA.
Note: When you configure an SAP Table Reader mapping to read data from an SAP table source object, the
mapping might fail with the following error:
If the SAP Table Reader mapping fails, configure the SapStrictSql custom property and set the value based
on the SAP system language.
For more information about the list of available jobs, see “Batch jobs” on page 47.
Note: Importing the SAP extension assets overwrites the existing Customer 360 assets and your
customization. Ensure to import the extension assets before you customize the Customer 360 data model.
11
General fields of the Organization business entity
The general fields store some basic information about an organization, such as name of the organization and
business partner type.
The following table lists the general fields that the Organization business entity contains:
Sales Year X_infac360sap_salesY Integer NA NA Year for which the sales data
ear is collected.
The following table lists the fields that the Address field group contains:
The following table lists the fields that the Alternate Names field group contains:
Effective Start effectiveStartDate Date Time NA NA Start date from when the
Date alternate name is valid.
The following table lists the field that the Customer Type field group contains:
The following table lists the fields that the Documents field group contains:
The following table lists the fields that the Email field group contains:
The following table lists the fields that the Financial field group contains:
Time Period timePeriod Text 255 NA Finance period for which the
data is collected.
Time Period financeTimePeriodType Lookup NA TimePeriodType Type of the finance period. For
Type example, quarterly or annual.
The following table lists the additional fields that the Identifier field group contains:
The following table lists the fields that the Indicator field group contains:
The following table lists the fields that the Industry field group contains:
The following table lists the fields that the Insurance field group contains:
The following table lists the fields that the Key People field group contains:
The following table lists the fields that the Language field group contains:
The following table lists the fields that the Phone field group contains:
The following table lists the fields that the PO Box Address field group contains:
The following table lists the field that the Role field group contains:
The following table lists the fields that the Segments field group contains:
The following table lists the fields that the Social Media field group contains:
The following table lists the fields that the Stock field group contains:
The following table lists the fields that the Tax field group contains:
Tax Number taxNumberType Lookup NA TaxNumberType Type of the tax number. Tax
Type number can be Individual
Taxpayer Identification
Number (ITIN), (EIN), Inland
Revenue Department (IRD)
number, and Permanent
Account Number (PAN).
The following table lists the general fields that the Person business entity contains:
The following table lists the fields that the Address field group contains:
The following table lists the fields that the Alternate Name field group contains:
Effective Start effectiveStartDate Date Time NA NA Start date from when the
Date alternate name is valid.
The following table lists the fields that the Citizenship field group contains:
Effective Start effectiveStartDate Date Time NA NA Start date from when the
Date citizenship is valid.
The following table lists the field that the Customer Type field group contains:
The following table lists the fields that the Demographics field group contains:
The following table lists the fields that the Documents field group contains:
The following table lists the fields that the Education field group contains:
The following table lists the fields that the Email field group contains:
The following table lists the fields that the Employment field group contains:
The following table lists the fields that the Financial field group contains:
Time Period timePeriod Text 255 NA Finance period for which the
data is collected.
Time Period financeTimePeriodType Lookup NA TimePeriodType Type of the finance period. For
Type example, quarterly or annual.
The following table lists the fields that the Indicator field group contains:
The following table lists the fields that the Insurance field group contains:
The following table lists the fields that the Identifier field group contains:
The following table lists the fields that the Language field group contains:
The following table lists the fields that the Lifestyle field group contains:
Lifestyle Type lifestyleType Lookup NA LifestyleType Type of lifestyle. For example, alcohol
consumption or tobacco consumption.
The following table lists the fields that the Loyalty field group contains:
The following table lists the fields that the Phone field group contains:
The following table lists the fields that the PO Box Address field group contains:
The following table lists the field that the Role field group contains:
The following table lists the fields that the Segment field group contains:
The following table lists the fields that the Social Media field group contains:
The following table lists the fields that the Specialization field group contains:
The following table lists the fields that the Status field group contains:
The following table lists the fields that the Tax Details field group contains:
Batch jobs
Use batch jobs to ingress the SAP business partner records to Customer 360 and to export the processed
records from Customer 360 to SAP ECC and SAP S/4HANA. After you import the SAP ECC and SAP S/4HANA
records to Customer 360, you can process the imported records in Customer 360.
After you process the records in Customer 360, you can export the complete record or export only specific
fields of the record. When you export only the specific fields, you perform limited export of processed data.
The fields for limited export includes Customer 360 ID and system time stamp.
Batch jobs 47
Batch jobs of Organization business entity for SAP ECC
Use batch jobs to ingress the SAP ECC records to Customer 360 and to export the processed Customer 360
records to SAP ECC.
The job uses a taskflow to run a mapping task. Each mapping task includes a mapping that maps the SAP
ECC business partner fields with the Customer 360 business entity fields. The SAP extension package
includes sample batch jobs and their related assets. You can customize the assets based on your
requirement.
Batch jobs 49
Batch jobs of Organization business entity for SAP S/4HANA
Use batch jobs to ingress the SAP S/4HANA records to Customer 360 and to export the processed Customer
360 records to SAP S/4HANA.
The job uses a taskflow to run a mapping task. Each mapping task includes a mapping that maps the SAP S/
4HANA business partner fields with the Customer 360 business entity fields. The SAP extension package
includes sample batch jobs and their related assets. You can customize the assets based on your
requirement.
infac360sap_in infac360sap_tf_ - infac360sap_ - infac360sap_ Imports data from the SAP S/4HANA
gress_org_s4h s4h_c360_org_b mt_s4h_c360_ m_s4h_c360_o Customer business partner to the
_c360_batch_i atch_inbound_ro org_batch_inb rg_batch_inbo Customer 360 Organization business
nbound ot ound_email und_email entity.
- infac360sap_ - infac360sap_
mt_s4h_c360_ m_s4h_c360_o
org_batch_inb rg_batch_inbo
ound_address und_address
- infac360sap_ - infac360sap_
mt_s4h_c360_ m_s4h_c360_o
org_batch_inb rg_batch_inbo
ound_language und_language
- infac360sap_ - infac360sap_
mt_s4h_c360_ m_s4h_c360_o
org_batch_inb rg_batch_inbo
ound_root und_root
- infac360sap_ - infac360sap_
mt_s4h_c360_ m_s4h_c360_o
org_batch_inb rg_batch_inbo
ound_custome und_customer
r_type _type
- infac360sap_ - infac360sap_
mt_s4h_c360_ m_s4h_c360_o
org_batch_inb rg_batch_inbo
ound_role und_role
- infac360sap_ - infac360sap_
mt_s4h_c360_ m_s4h_c360_o
org_batch_inb rg_batch_inbo
ound_industry und_industry
- infac360sap_ - infac360sap_
mt_s4h_c360_ m_s4h_c360_o
org_batch_inb rg_batch_inbo
ound_alt_name und_alt_name
- infac360sap_ - infac360sap_
mt_s4h_c360_ m_s4h_c360_o
org_batch_inb rg_batch_inbo
ound_alt_id und_alt_id
- infac360sap_ - infac360sap_
mt_s4h_c360_ m_s4h_c360_o
org_batch_inb rg_batch_inbo
ound_tax und_tax
- infac360sap_ - infac360sap_
mt_s4h_c360_ m_s4h_c360_o
org_batch_inb rg_batch_inbo
ound_phone und_phone
- infac360sap_ - infac360sap_
mt_s4h_c360_ m_s4h_c360_o
org_batch_inb rg_batch_inbo
ound_po_box und_po_box
- infac360sap_ - infac360sap_
mt_s4h_c360_ m_s4h_c360_o
org_batch_inb rg_batch_inbo
ound_indicator und_indicator
infac360sap_e infac360sap_tf_ - infac360sap_ - infac360sap_ Exports data from the Customer 360
gress_s4h_org s4h_org_c360_or mt_s4h_org_c3 m_s4h_org_c3 Organization business entity to the
g_outbound
Batch jobs 51
Job Name Taskflow Mapping Task Mapping Description
The job uses a taskflow to run a mapping task. Each mapping task includes a mapping that maps the SAP
ECC business partner fields with the Customer 360 business entity fields. The SAP extension package
includes sample batch jobs and their related assets. You can customize the assets based on your
requirement.
The job uses a taskflow to run a mapping task. Each mapping task includes a mapping that maps the SAP S/
4HANA business partner fields with the Customer 360 business entity fields. The SAP extension package
Batch jobs 53
includes sample batch jobs and their related assets. You can customize the assets based on your
requirement.
infac360sap_ infac360sap_tf_ - infac360sap_mt - infac360sap_m Imports data from the SAP S/4HANA
ingress_pers s4h_c360_perso _s4h_c360_pers _s4h_c360_pers Customer business partner to the
on_s4h_c360 n_batch_inboun on_batch_inbou on_batch_inbou Customer 360 Person business
_batch_inbou d nd_email nd_email entity.
nd - infac360sap_mt - infac360sap_m
_s4h_c360_pers _s4h_c360_pers
on_batch_inbou on_batch_inbou
nd_address nd_address
- infac360sap_mt - infac360sap_m
_s4h_c360_pers _s4h_c360_pers
on_batch_inbou on_batch_inbou
nd_language nd_language
- infac360sap_mt - infac360sap_m
_s4h_c360_pers _s4h_c360_pers
on_batch_inbou on_batch_inbou
nd_root nd_root
- infac360sap_mt - infac360sap_m
_s4h_c360_pers _s4h_c360_pers
on_batch_inbou on_batch_inbou
nd_customer_ty nd_customer_ty
pe pe
- infac360sap_mt - infac360sap_m
_s4h_c360_pers _s4h_c360_pers
on_batch_inbou on_batch_inbou
nd_employment nd_employment
- infac360sap_mt - infac360sap_m
_s4h_c360_pers _s4h_c360_pers
on_batch_inbou on_batch_inbou
nd_role nd_role
- infac360sap_mt - infac360sap_m
_s4h_c360_pers _s4h_c360_pers
on_batch_inbou on_batch_inbou
nd_citizenship nd_citizenship
- infac360sap_mt - infac360sap_m
_s4h_c360_pers _s4h_c360_pers
on_batch_inbou on_batch_inbou
nd_alt_name nd_alt_name
- infac360sap_mt - infac360sap_m
_s4h_c360_pers _s4h_c360_pers
on_batch_inbou on_batch_inbou
nd_alt_id nd_alt_id
- infac360sap_mt - infac360sap_m
_s4h_c360_pers _s4h_c360_pers
on_batch_inbou on_batch_inbou
nd_tax nd_tax
- infac360sap_mt - infac360sap_m
_s4h_c360_pers _s4h_c360_pers
on_batch_inbou on_batch_inbou
nd_phone nd_phone
- infac360sap_mt - infac360sap_m
_s4h_c360_pers _s4h_c360_pers
on_batch_inbou on_batch_inbou
nd_financial nd_financial
- infac360sap_mt - infac360sap_m
_s4h_c360_pers _s4h_c360_pers
on_batch_inbou on_batch_inbou
nd_po_box nd_po_box
Batch jobs 55
Job Name Taskflow Mapping Task Mapping Description
- infac360sap_mt - infac360sap_m
_s4h_c360_pers _s4h_c360_pers
on_batch_inbou on_batch_inbou
nd_indicator nd_indicator
infac360sap_ infac360sap_tf_ - infac360sap_mt - infac360sap_m Exports data from the Customer 360
egress_s4h_p s4h_person_c36 _s4h_person_c3 _s4h_person_c3 Person business entity to the SAP S/
erson_c360_p 0_person_outbo 60_person_outb 60_person_outb 4HANA Customer business partner.
erson_outbou und ound_root ound_root
nd - infac360sap_mt - infac360sap_m
_s4h_person_c3 _s4h_person_c3
60_person_outb 60_person_outb
ound_address ound_address
- infac360sap_mt - infac360sap_m
_s4h_person_c3 _s4h_person_c3
60_person_outb 60_person_outb
ound_finance ound_finance
- infac360sap_mt - infac360sap_m
_s4h_person_c3 _s4h_person_c3
60_person_outb 60_person_outb
ound_alt_id ound_alt_id
- infac360sap_mt - infac360sap_m
_s4h_person_c3 _s4h_person_c3
60_person_outb 60_person_outb
ound_tax ound
Field mapping
The Cloud Data Integration mappings map the fields of Customer 360 and SAP. Based on the mappings, the
SAP data is stored in Customer 360.
The following table lists the SAP objects and the Customer 360 business entities to which they are mapped:
SAP Business Partner Type Customer 360 Object Name Customer 360 Object Type
SAP Display SAP Table Name Customer 360 Display Customer 360 Internal ID
Name Name
SAP Display SAP Table Name Customer 360 Display Customer 360 Internal ID
Name Name
Field mapping 57
SAP Display SAP Table Name Customer 360 Display Customer 360 Internal ID
Name Name
SAP Display SAP Table Name Customer 360 Display Customer 360 Internal ID
Name Name
SAP Display SAP Table Name Customer 360 Display Customer 360 Internal ID
Name Name
SAP Display SAP Table Name Customer 360 Customer 360 Internal ID Description
Name Display Name
SAP Display SAP Table Name Customer 360 Display Customer 360 Internal ID
Name Name
SAP Display SAP Table Name Customer 360 Display Customer 360 Internal ID
Name Name
SAP Display SAP Table Name Customer 360 Display Customer 360 Internal ID
Name Name
Field mapping 59
PO Box Address field group of Organization business entity
The following table lists the SAP ECC general data in customer master fields that are mapped to the PO Box
Address field group of Organization business entity:
SAP Display SAP Table Name Customer 360 Display Customer 360 Internal ID
Name Name
SAP Display SAP Table Name Customer 360 Display Customer 360 Internal ID
Name Name
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
Field mapping 61
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
Field mapping 63
Identifier field group of Organization business entity
The following table lists the SAP S/4HANA business partner fields that are mapped to the Identifier field
group of Organization business entity:
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
Field mapping 65
PO Box Address field group of Organization business entity
The following table lists the SAP S/4HANA business partner fields that are mapped to the PO Box Address
field groups of Organization business entity:
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
Field mapping 67
General fields of Person business entity
The following table lists the SAP ECC general data in customer master fields that are mapped to the general
fields of Person business entity:
SAP Display SAP Table Name Customer 360 Display Customer 360 Internal ID
Name Name
SAP Display SAP Table Name Customer 360 Display Customer 360 Internal ID
Name Name
SAP Display SAP Table Name Customer 360 Display Customer 360 Internal ID
Name Name
SAP Display SAP Table Name Customer 360 Display Customer 360 Internal ID
Name Name
SAP Display SAP Table Name Customer 360 Display Customer 360 Internal ID
Name Name
Field mapping 69
Financial field group of Person business entity
The following table lists the SAP ECC general data in customer master fields that are mapped to the Financial
field group of Person business entity:
SAP Display SAP Table Name Customer 360 Customer 360 Internal ID Description
Name Display Name
SAP Display SAP Table Name Customer 360 Customer 360 Internal ID Description
Name Display Name
SAP Display SAP Table Name Customer 360 Display Customer 360 Internal ID
Name Name
SAP Display SAP Table Name Customer 360 Display Customer 360 Internal ID
Name Name
SAP Display SAP Table Name Customer 360 Display Customer 360 Internal ID
Name Name
Field mapping 71
Tax Details field group of Person business entity
The following table lists the SAP ECC general data in customer master fields that are mapped to the Tax
Details field group of Person business entity:
SAP Display SAP Table Name Customer 360 Display Customer 360 Internal ID
Name Name
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
Field mapping 73
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
Field mapping 75
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
Field mapping 77
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
SAP Display SAP Business SAP Table Name Customer 360 Customer 360 Internal ID
Name Partner Role Display Name
Field mapping 79
Chapter 4
The following image shows the process flow to integrate SAP ECC and SAP S/4HANA with Customer 360:
80
After you download the SAP extension package, extract the package on your machine. The package contains
the additional data model attributes, relationships, and predefined custom pages for Customer 360.
2_DI_Assets.zip Contains Data Integration assets to import SAP ECC and SAP S/4HANA records to
Customer 360.
3_MDM_Job_Assets.zip Contains the job assets to synchronize SAP ECC and SAP S/4HANA records with
Customer 360 in batches.
Reference Data Contains files that store code lists and values related to SAP ECC and SAP S/4HANA.
Secure Agent Files Contains the parameter values for the Cloud Data Integration mappings.
Note: Before you customize the Customer 360 data model, ensure that you import the extension assets.
Connection Description
property
Runtime Required. Runtime environment that contains the Secure Agent that you want to use to
Environment access SAP tables.
Username Required. SAP user name with the appropriate user authorization.
Destination Required. DEST entry that you specified in the sapnwrfc.ini file for the SAP application
server.
Destination is case sensitive.
Note: Use all uppercase letters for the destination.
Port Range HTTP port range. The SAP Table connection uses the specified port numbers to connect
to SAP tables using the HTTP protocol. Ensure that you specify valid numbers to prevent
connection errors. Default: 10000-65535.
Enter a range in the default range, for example, 10000-20000. When a range is outside the
default range, the connection uses the default range.
Test Streaming Tests the connection. When selected, tests the connection using both RFC and HTTP
protocol. When not selected, tests connection using HTTP protocol.
Https Connection When selected, connects to SAP through HTTPS protocol. To successfully connect to SAP
through HTTPS, verify that an administrator has configured the machines that host the
Secure Agent and the SAP system.
Keystore Password The destination password specified for the .JKS file.
Private Key The export password specified for the .P12 file.
Password
3. Test the connections, and ensure that the connections are successful.
For more information about the SAP Connector, see
https://onlinehelp.informatica.com/IICS/prod/CDI/en/index.htm#page/cloud-data-integration-sap-
connector/SAP_IDocs_and_RFCsBAPI_Connector_administration.html
4. If the SAP instance and the Secure Agent are installed in the same Virtual Private Cloud (VPC) network,
perform the following steps:
a. Configure the Secure Agent host to use the private IP address to access the SAP instance.
1. Open the following file on the Secure Agent:
• On Windows. \Windows\System32\drivers\etc\hosts
• On Linux. /etc/hosts
2. Add an entry for the SAP instance in the following format:
<SAP Hostname> <Private IP address of SAP Host>
3. Repeat steps 1 through 2 for all the SAP instances available in VPC as Secure Agent host.
Type DTM
Name SapTableReaderNatIpAddress
4. Click Save.
The Secure Agent restarts automatically within 10 minutes. To apply the properties
immediately, you can restart manually. Ensure that no tasks run to avoid failure of any running
task.
c. Test the connection to verify the connectivity between SAP and the Secure Agent host.
If the connection test is unsuccessful, disable the firewall to resolve the issue.
1. To import data into Reference 360, upload the CSV file with code values.
a. In Reference 360, from the Explore page, select the reference data to which you want to add the
code values.
b. Click the Import Values icon.
The Upload File page of the Import Values wizard appears.
c. To select a file to upload, drag a CSV source file, or click Browse and select the source file.
The first 10 rows of records appear in the preview section.
d. Click Next.
The Map Fields page appears.
2. After you select the file to import, the import process automatically maps the possible columns to the
suitable target fields. You can either use the system suggested mapping or modify the mapping as
required.
a. On the Map Fields page of the Import Values wizard, verify the system suggested mapping of fields.
b. To manually map any field, perform one of the following tasks:
• Drag a source column to a target field.
A mapping
Data Integration 56
assets field 56
Data Integration 52, 81
import 81
reference data 85 P
pages
C import 81
code value 85
connection
Customer 360 81
R
flat file 81 reference data
Salesforce 81 assets 85
create 85
D S
Data Integration
assets 52 Secure Agent
mapping 56 group 81
data model status
additional attributes 81 Informatica Intelligent Cloud Services 7
system status 7
I T
Informatica Global Customer Support
contact information 7 trust site
Informatica Intelligent Cloud Services description 7
web site 6
U
J upgrade notifications 7
jobs
export 52
import 52
import predefined 81
W
predefined 52 web site 6
run 10
M
maintenance outages 7
89