INDUSTRIAL/ORGANIZATIONAL PSYCHOLOGY: Drills

Ms. Diana Jane D. Badua-Oquendo

RGO Lecturer

4.
__
__
__
__
_:

horizontal growth; ________: vertical

1. Which of the following is not growth
a) Functional ; scalar
considered as a basic component to any
b) Scalar; line/staff
organization according to the Classical
c) Line/staff ; functional
Theory? d) None of the above
a) People
b) Cooperation
c) Authority 5. The best way to overcome
d) Physical Setting organizational fragmentation according to
Classical theorists
a) Unity of command
2. This theory believes that an
b) Cooperation
organization should best be structured in
c) Task differentiation
order to accomplish its goals d) Commend hierarchy
a) Classical
b) Neo-classical
c) Systems 6. A disadvantage of imposing division of
d) Structural labor
a) each job requires relatively few skills
b) easier to find people who have the necessary
3. This principle accounts for the
KSAOs
grouping of work into such units as c) lessens time required for training
production, sales, engineering, finance, and d) requires resources to coordinate the
so on activities of many specialized people
a) Functional
b) Scalar
c) Line/staff 7. Which of the following is best
d) Span-of-control considered as a line function?
 INDUSTRIAL/ORGANIZATIONAL PSYCHOLOGY: Drills
Ms. Diana Jane D. Badua-Oquendo
RGO Lecturer

a) Manufacturing a) Bureaucracy
b) Talent management b) Neoclassical
c) Compensation c) Contingency
d) Marketing d) Systems

8. This subordinate-supervisor ratio 13. Roles and jobs ate not the same. A
characterizes a flat organization person in one job might play several roles.
a) 1:2 a) Both statements are true
b) 1:15 b) Only the first statement is true
c) 1:3 c) Only the second statement is true
d) 1:7 d) Both statements are false

9. Which of the following statements 14. An important element for

would a neoclassicist disagree with? organizational success, according to the
a) Division of labor results to job dissatisfaction Systems theory
b) Distinction between line and staff functions a) Organizational communication
is valuable b) Division of labor
c) Effective span of control is not determined by c) Functional similarities
numbers alone d) Formal lines of authority
d) Many activities extend beyond the scalar
principle
15. Which theory points out that decisions
are often made in ways that deviate from
10. Neoclassicists believe that supervisor- formal lines of authority
subordinate ratio should depend on the a) Classical
following except b) Neoclassical
a) managerial ability c) Modern Organizational
b) intensity of needed supervision d) Systems
c) number of subordinates
d) leadership skills
16. Organizations that have all the
11. This theory stresses that status and properties of any organization (in terms of
role differences exist among jobs within an structural and social components) with the
organization and define the behavior of added feature that their physical locations
individuals within the system and employees are distributed throughout
a) Bureaucracy the world are called _____
b) Neoclassical organizations*1/1
c) Contingency a) Global
d) Systems b) Diverse
c) Multinational
d) Offsite
12. This approach argues that ideas that
work well in one situation might not work
as well in another situation
 INDUSTRIAL/ORGANIZATIONAL PSYCHOLOGY: Drills
Ms. Diana Jane D. Badua-Oquendo
RGO Lecturer

17. The concept of ______ in an open making authority within a context of less
system perspective states that there is no managerial oversight.
one correct way to structure and operate an a) Autonomy
organization b) Empowerment
a) Equifinality c) Enrichment
b) Entropy d) Upsizing
c) Homeostasis
d) Input energy
22. Which of the following is not a
characteristic of an empowered individual?
a) get “energized” about a given activity
18. The basic idea is that the attitudes and b) more likely to challenge and question
beliefs of supervisors about their c) believes that he or she can affect or influence
subordinates determine the organization’s organizational outcomes
management approach, which in turn d) none of the above
affects how subordinates behave
a) Modern Organizational
b) Bureaucracy 23. A method of improving business
c) Theory X/Y processes using statistical information to
d) Neoclassical
achieve greater customer satisfaction
a) Six Sigma
b) Standard Practice
19. According to McGregor, the hard c) Five S
approach entails d) Systematic Change
a) Use of coercion and threats
b) close supervision
D - Define
c) results in employee resistance
M - Measure
d) all of the above
A – Analyze
I - Improve
20. The supervisory approach adopted by C – Control
the Theory Y manager is likely to be quite
different from his or her Theory X
24. A type of organizational change which
counterpart. Rather than relying on
involves incremental modifications to the
directive approaches, the Theory Y manager
organization, and as a consequence, does
stresses employee autonomy and
not suddenly alter the individual’s
development.
understanding of, or relationship to, the
a) Both statements are true
organization
b) Only the first statement is true
a) Additive (adding things/policies, tasks, etc.)
c) Only the second statement is true
b) Evolutionary (Gradual Modifications)
d) Both statements are false
c) Revolutionary (Sudden Changes)
d) Imposed

21 The process of giving employees in an

organization more power and decision-
 INDUSTRIAL/ORGANIZATIONAL PSYCHOLOGY: Drills
Ms. Diana Jane D. Badua-Oquendo
RGO Lecturer

25. An individual’s disposition toward d) Stability forces

change of organization relies heavily on
psychological ______, which refers to the
30. Resisting change as a political strategy
feeling of being psychologically tied to an
to “prove” that the decision is wrong or that
object and feeling possessive of that object
the person encouraging change is
a) Reliance
b) Attachment
incompetent
c) Commitment a) Avoiding costs
b) Saving face
d) Ownership
c) Incongruence
26. An organizational change technique d) Fear of the unknown
wherein each employee’s own goals are
coordinated with the goals of both
31. A strategy to create urgency for change
supervisors and subordinates
by putting employees in direct contact with
a) MBO (Management By Objectives)
b) T-group (Sensitivity Training)
dissatisfied customers
c) Goal Setting a) Saving face
b) Environmental pressure
d) Team Sync
c) Coercion
d) Customer-driven change

27. Meta-analyses have found that many

OD techniques are effective except 32. An approach to promote work-life
a) Survey Feedback balance by evaluating employees based on
b) MBO results, not their face time
c) T-group / Sensitivity Training a) ROWE initiative
d) Behavior Modelling b) Six Sigma
c) MARS model
d) Action approach
28. An OD technique that uses unstructured
group interaction to assist workers gain
insight concerning their own behavior, to 33. A problem-focused change process
develop greater openness, and to improve that combines changing attitudes and
skills in understanding and dealing with behavior and testing theory
others a) Action-research (Appreciative Inquiry)
a) Sensitivity training b) Parallel learning (Large-Group Interventions)
b) Team Building c) Problem-solving mentality
c) Behavior Modelling d) Behavior modelling
d) None of the above
34. This approach is deeply grounded in
29. According to the force field analysis the emerging philosophy of positive
model, these types of forces imply organizational behavior and breaks out of
resistance to change the problem-solving mentality of traditional
a) Driving forces change management
b) Retaining forces a) Action-research
c) Restraining forces b) Appreciative inquiry
 INDUSTRIAL/ORGANIZATIONAL PSYCHOLOGY: Drills
Ms. Diana Jane D. Badua-Oquendo
RGO Lecturer

c) Occupational positivity b) Hierarchy & Coordination

d) None of the above c) Delegation & Communication
d) Division of labor & Coordination

35. This involves identifying trends and

establish ways to adapt to those changes 40. Formal hierarchy can be efficient in
a) Modernization complex and novel situations. It involves the
b) Trend bliss exercise of legitimate power.
c) Open systems a) Both statements are true
d) Future search b) Only the first statement is true
c) Only the second statement is true
d) Both statements are false
36. Which of the following is considered a
disadvantage of large-group interventions
for organizational change? 41. Which form of coordination works best
a) Increases the risk that few people will for self-directed teams?*0/1
dominate a) Informal communication
b) High expectation about an ideal future state b) Formal hierarchy
c) Difficulty in finding common ground c) Standardized practice
d) All of the above d) None of the above

37. This refers to the division of labor as 42. A wider span of control is applicable
well as the patterns of coordination, when
communication, workflow, and formal a) Coaching is much needed
power that direct organizational activities. b) Employees perform routine jobs
a) Organizational structure c) There is evident interdependence of work
b) Organizational activities d) All of the above
c) Organizational planning
d) Organizational design
43. If Company A has a wider span of
control than Company B, then Company A
38. The four main elements of must have __________ than does Company
organizational structure include: B.
a) Division of labor, coordination, chain of a) Fewer layers of management
command, physical setting b) Flatter organizational structure
b) Span of control, centralization, c) Larger number of direct reports
formalization, departmentalization d) All of the above
c) External environment, organizational size,
technology, strategy
d) Knowledge, skills, abilities, other
44. Which of the following is not a
characteristics
problem regarding taller hierarchies?
a) higher overhead costs
39. All organizational structures include b) lower-quality and less timely information
two fundamental requirements, namely c) undermines employee empowerment
a) Leadership & Communication d) none of the above
 INDUSTRIAL/ORGANIZATIONAL PSYCHOLOGY: Drills
Ms. Diana Jane D. Badua-Oquendo
RGO Lecturer

50. This element of organizational structure

45. This refers to the practice of removing establishes the chain of command—the
one or more levels in the organizational system of common supervision among
hierarchy positions and units within the organization
a) Delayering a) Centralization
b) Decentralization b) Formalization
c) ROWE initiative c) Departmentalization
d) Centralization d) Span of control

46. Cutting out too much middle 51. This type of departmentalization
management may lead to the following usually depends on the owner’s direct
outcomes, except supervision to coordinate work activities
a) Restrict managerial career development a) Functional
b) Increase number of direct reports b) Simple
c) Decrease workload and stress c) Team-based
d) Fewer promotion opportunities d) Divisional

47. Larger organizations typically disperse 52. All of the following are limitations of a
decision authority and power throughout functional structure, except
the organization. Different degrees of a) Unless people are transferred from one
decentralization can occur simultaneously function to the next, they might not develop a
in different parts of an organization. broader understanding of the business
a) Both statements are true b) produces higher dysfunctional conflict and
b) Only the first statement is true poorer coordination in serving clients or
c) Only the second statement is true developing products
d) Both statements are false c) it is very difficult to operate as the company
grows and becomes more complex
d) None of the above
48. Which of the following statements is
not true about formalization?
a) It applies the principles of participative 53. Which of the following is not a type of
mgmt. divisional structure?
b) It is related to standardization of activities a) Geographical
c) It reduces organizational flexibility b) Product
d) All of the above c) Client
d) Branch

49. Which of the following is least likely a

characteristic of a mechanistic structure? 54. McDonalds probably utilizes this type
a) Narrow span of control of divisional structure
b) High degree of formalization a) Geographical
c) Horizontal communication flows b) Product
d) Taller hierarchies c) Client
d) Branch
 INDUSTRIAL/ORGANIZATIONAL PSYCHOLOGY: Drills
Ms. Diana Jane D. Badua-Oquendo
RGO Lecturer

c) Formalization
d) Informal communication
55. An architectural firm caters clients
around Puerto Princesa City, Palawan. If this
company were to utilize a divisional 60. In research settings, there is high
structure of departmentalization, which one variety and low analyzability. This means
will fit them best? that an organic structure if more applicable.
a) Geographical a) Both statements are true
b) Product b) Only the first statement is true
c) Client c) Only the second statement is true
d) Branch d) Both statements are false

56. Which of the following is false 61. This term refers to the way an
regarding team-based structures? organization makes decisions and actions to
a) this type of structure is usually organic achieve its goals
b) it is typically highly decentralized a) Organizational Design
c) there is high need for formalization b) Organizational Strategy
d) there is a wide span of control c) Organizational Planning
d) Strategic Planning

57. Employees are assigned to a cross-

functional team responsible for a specific 62. A type of team created for the purpose
game project, yet they also belong to a of developing innovative possibilities or
permanent functional unit from which they solutions.
are reassigned when their work is a) Problem-resolution
b) Creative
completed on a particular project
c) Tactical
a) Divisional
d) Ad hoc
b) Matrix
c) Team-based
d) Functional 63. The dominant feature for tactical teams
a) Trust
b) Autonomy
58. The downside of using a matrix
c) Clarity
structure is that d) Flexibility
a) it increases conflict among managers who
equally share power
b) there is lack of unity of command 64. Used in organizations that encounter
c) it dilutes accountability unusual or atypical problems that require
d) all of the above an atypical response for a limited duration
a) Problem-resolution
59. Which of the following is least b) Creative
c) Tactical
beneficial for larger organizations,
d) Ad hoc
according to the contingency approach?
a) Centralization
b) Standardization
 INDUSTRIAL/ORGANIZATIONAL PSYCHOLOGY: Drills
Ms. Diana Jane D. Badua-Oquendo
RGO Lecturer

65. Which of the following is a work

producer function? 69. During forming stage, members tend to
a) Completer-finisher a) Be polite
b) Monitor-evaluator b) Consult authority
c) Resource-investigator c) Possess swift trust
d) Team facilitator d) All of the above

66. This role reports on ideas, 70. A process that consists of formal
developments, and resources outside of the activities intended to improve the
team and creates external contacts that development and functioning of a work
may be useful to the team in their actions. team.
a) Completer-finisher a) Team Stabilization
b) Monitor-evaluator b) Team training
c) Resource-investigator c) Team Building
d) Team facilitator d) Team Design

67. According to the Team Effectiveness 71. The degree of attraction people feel
Model, the main components of an toward the team and their motivation to
effective team involves remain as a member of the team.
a) Environment, design, processes a) Team identity
b) Cooperating, coordinating, communicating b) Team competence
c) Size, composition, roles c) Team commitment
d) None of the above d) Team cohesion

68. This would occur in a team setting 72. Studies show that when employees
where each member works alone but become too cohesive, this results to a
shares raw materials or machinery to a) Higher-level production
perform her or his otherwise independent b) Lower-level production
tasks. c) Lover-level job satisfaction
a) Pooled interdependence d) High-level job satisfaction
b) Sequential interdependence
c) Reciprocal interdependence
73. Diverse groups may find it faster to
d) Team interdependence
communicate, set standards, and grow as a
cohesive unit. Nondiverse groups may take
longer to reach peak performance.
a) Both statements are true
b) Only the first statement is true
c) Only the second statement is true
d) Both statements are false

74. According to research, the best working

groups consist of primarily similar people
 INDUSTRIAL/ORGANIZATIONAL PSYCHOLOGY: Drills
Ms. Diana Jane D. Badua-Oquendo
RGO Lecturer

but have a dissimilar person adding tension 78. This occurs when people focus their
and a different vantage point. This is called discussion on an issue while maintaining
a ____ group respect for people having other points of
a) Diverse group view.
b) Slightly heterogenous group a) Functional debate
c) Mixed-up group b) Constructive conflict
d) Cross-cultural group c) Brainstorming
d) Free-speak

75. A group’s shared belief that they can

attain organizational outcomes
a) Group efficacy
b) Group competence
c) Group confidence
d) Group cohesion

76. Organizational tensions, the

announcement of unfavorable news, and
time pressure are examples of ______ 79. A freewheeling meeting that relies on
forces that affect group performance networked computers for submitting and
a) Intrapersonal sharing creative ideas
b) Intraorganizational a) Electronic brainstorming
c) Extrapersonal b) Virtual connect
d) None of the above c) Nominal group technique
d) Online Free-speak

77. Type of trust which entails team

members to act appropriately because they 80. Employees in task-oriented roles
will face sanctions if their actions violate usually score high in _______ while
reasonable expectations employees in social-oriented roles score
a) Knowledge-based high in ________.
b) Calculus-based a) Conscientiousness ; openness
c) Identification-based b) Conscientiousness ; agreeableness
d) None of the above c) Conscientiousness ; extraversion
d) Conscientiousness ; emotional stability

81. A group member who intentionally

provides an opposing opinion to that
expressed by the leader or the majority of
the group is called a/an
a) Devil’s advocate
b) Outlier
c) Outgroup member
d) Inhibitor
 INDUSTRIAL/ORGANIZATIONAL PSYCHOLOGY: Drills
Ms. Diana Jane D. Badua-Oquendo
RGO Lecturer

82. This theory states that when things are

going well, group member realizes that his
effort is not necessary anymore; therefore
causing social loafing
a) Free rider
b) Sucker
c) Dumbbell
d) Floater 87. The extent to which employees view
themselves as active participants in the
83. Find the incorrect pair organization; that is, their decisions and
a) Task function: goal-centered actions have an influence on the company’s
b) Maintenance function: group-centered success.
c) Non-functional: individual-centered a) Meaning
d) None of the above b) Competence
c) Impact
d) Responsibility
84. This persona has a high need for
approval and obsessed with being liked
a) No person 88. Mental imagery and positive self-talk
b) Maybe person are activities practiced during
c) Nothing person
d) Know-it-all a) Personal goal setting
b) Constructive thought pattern
c) Self-monitoring
85. Which of the following is not true d) Self-reinforcement
regarding functional conflict?
a) It occurs in moderate levels
b) It stimulates new ideas 89. Which of the following is related to
c) It increases friendly competition mental imagery?
d) None of the above a) practicing a task and visualizing its successful
completion
b) “crossing the bridge even if you’re not there
86. The four dimensions of yet”
empowerment include all of the following c) anticipating obstacles to goal
except accomplishment
a) Meaning d) all of the above
b) Competence
c) Impact
d) Responsibility 90. Which of the following is a good
depiction of self-reinforcement?
a) Taking a nap instead of a break because you
believe this reinforcement works best for you
b) Taking a break only after achieving a self-set
goal
 INDUSTRIAL/ORGANIZATIONAL PSYCHOLOGY: Drills
Ms. Diana Jane D. Badua-Oquendo
RGO Lecturer

c) Doing an enjoyable task first to gain activities, which may be in the form of
momentum to do a task you dislike workshops and more
d) Rewarding self from time to time to stay a) Human resource managers
reinforced b) Human resource development manager
c) Organizational psychologist
d) All of the above
91. The advantages of computer-based
training according to Blanchard and Thacker
include the following, except 96. Often, they assist other managers
a) Reduced learning time throughout the company with employment-
b) Increased privacy of learning related concerns and help resolve any
c) Reduced cost of training disputes that arise between staff members
d) None of the above a) Human resource managers
b) Human resource development manager
c) Organizational psychologist
92. The most basic computer-based
d) All of the above
training that provides for self-paced
learning.
a) Programmed instruction 97. Organizational change refers to specific
b) Virtual reality training implementations, usually in response to a
c) Offsite learning problem or situation. Organizational
d) Intelligent tutoring systems development, on the other hand, takes a
longer and more holistic approach to
93. A sophisticated type of computer- change.
based training that uses artificial a) Both statements are true
intelligence to customize learning to the b) Only the first statement is true
c) Only the second statement is true
individual
d) Both statements are false
a) Programmed instruction
b) Virtual reality training
c) Offsite learning 98. Most OD programs are oriented toward
d) Intelligent tutoring systems long-term organizational improvement
rather than focused on solving immediate
94. Which of the following is least likely problems. The role of most OD practitioners
related to Human Resource Management is not to solve the organization’s problems
(HRM)? but to help improve the organization’s
a) Compensation and benefits ability to solve its own problems.
b) Diversity and inclusion a) Both statements are true
c) Training and organizational learning b) Only the first statement is true
d) Labor relations c) Only the second statement is true
d) Both statements are false

95. Their responsibilities might involve

creating training programs, designing 99. This refers to the radical shift from
systems to attract and retain talent, and one state of being to another, so significant
planning organizational development
 INDUSTRIAL/ORGANIZATIONAL PSYCHOLOGY: Drills
Ms. Diana Jane D. Badua-Oquendo
RGO Lecturer

that it requires a shift of organizational

culture, behavior, and mindset
a) Organizational change
b) Organizational development
c) Organizational transformation
d) Organizational improvement

100. Which of the following is least likely

related to Human Resource Management
(HRM)?
a) Compensation and benefits
b) Diversity and inclusion
c) Training and organizational learning
d) Labor relations