COURSE OUTLINE
2023/2024
COURSE NAME: Change Management
COURSE CODE: MGMT4419
COURSE DESCRIPTION
Business success is driven by the ability of an organization to process, analyze, and adapt to change. In this course, students will
use business models and theories to analyze companies and provide recommendations to improve operations. The underpinnings
and application of change processes, strategic development, leadership, and company structure are examined to implement
successful organizational change.
Course Credits: 3.00
Pre-requisites: ETHC3311, LEAD3300
Equivalent Courses: MGMT419
LEARNING OUTCOMES
OUTCOME Upon successful completion of this course, you will be able to
1 1.Evaluate and apply models of organizational change.
The following concepts, skills, and issues are used to support this Outcome:
• Differentiate the various types of Organizational Change
• Asses the Internal & External Forces for Change
• Contrast & Compare Change Management Models
• Employ Selected Strategies to Facilitate Desired Change
2 Examine How Culture Influences the Organizational Change Process
The following concepts, skills, and issues are used to support this Outcome:
• Appraise Organizational Values and create Culture Profiles
• Evaluate, dissect and apply cultural frameworks of Change Management
• Justify results of application
3 Manage Conflict During the Change Process
The following concepts, skills, and issues are used to support this Outcome:
• Identify Components of Passive & Active Resistance
• Clarify Why Conflict Exists and Determine Management's Role
• Implement and Evaluate Proposed Solutions to Conflict Management
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4 Select, Implement and Evaluate Change Management Strategies
The following concepts, skills, and issues are used to support this Outcome:
• Critique Existing Approaches of Change Management
• Design and relate Change Management Strategies to Organizational Vision
• Monitor continuous improvement to sustain change.
STUDENT EVALUATION
OUTCOME ACTIVITY DESCRIPTION MARK DISTRIBUTION
1, 2, 3 and 4 Journal Entries 25%
1, 2, 3 and 4 Case Analysis 15%
1, 2, 3 and 4 Scholarly Research Term Papers (2) 50%
3 and 4 Change Management Simulation 10%
TOTAL 100%
COURSE COMPLETION REQUIREMENTS
The minimum passing grade for this course is grade point of 1.0 (50% or D). Higher grades may be required to use the course for
transfer credit or to satisfy professional designation criteria. Please refer to the Grades Procedure AD 2.2 for more details on your
calculation requirements to determine the grading level required to maintain satisfactory academic standing, for progression and
graduation.
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STUDENT EQUIPMENT AND SUPPLIES
All JR Shaw School of Business students are required to possess a computing device, either a desktop or laptop, that will meet the
minimum technology requirements. This will enable you to engage in our digital learning environment and to participate in online
assessments. In addition to the minimum technology requirements, your computing device must also support both audio and
video streaming technologies and, as a result, must include hardware (either internal or external) such as a microphone and
webcam. A broadband (high speed) internet connection is also required.
Your computing device must meet the following minimum technology requirements:
Windows:
• Windows 10
• Processor: Intel i Series 4th Gen or Better or AMD Ryzen Series
• Memory: 4 GB RAM minimum, 8 GB RAM recommended
• Solid State Drive recommended or Hard Drive (minimum free space 15 GB)
• Display resolution: 1366 x 768 minimum, 1920 x 1080 recommended
• Wi-Fi connection: Wireless N, AC or better
• Antivirus Protection: Windows Defender and Windows Firewall are recommended to protect your device and are pre-
installed on your Windows computer
Apple:
• Mac Hardware Requirements:
MacBook (Late 2009 or newer)
MacBook Pro (Mid 2010 or newer)
MacBook Air (Late 2010 or newer)
• MacOS High Sierra (10.13) or later
• Memory: 4 GB RAM minimum, 8 GB recommended
• Solid State Drive recommended or Hard Drive (minimum free space 15 GB)
• Antivirus Protection: No additional software is needed. Built-in firewall and security software available in System
Preferences
Note: while tablets can support your learning, they are not recommended as a main device.
DELIVERY METHOD
This course will be taught using a variety of delivery methods which may include face-to-face, online, or blended teaching
platforms. Activities such as collaborative projects/assignments, seminars, labs, discussion, audio/visual presentations, case
studies, role plays, simulations and practicum may be used to support learning.
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STUDENT RESPONSIBILITY
It is expected that students will be responsible citizens of the Institute by following the Student Rights and Responsibilities
Policy(SR 1.0). As such, each student will assist in the preservation of Institute property, and assume responsibility for their
education by staying informed of and abiding by academic requirements and policies; demonstrating respect toward others; and
meet expectations concerning attendance, assignments, deadlines, and appointments.
EQUITY AND INCLUSION STATEMENT
NAIT is committed to advancing equity and to actively and intentionally creating learning environments that promote a sense of
belonging and dignity that ensure all people are safe, respected and valued. Acknowledging that every member of the NAIT
community has a role in and responsibility to this work, NAIT provides the resources and support necessary for programs,
departments and individuals to champion equity, diversity and inclusion and address barriers in meaningful ways.
TERRITORIAL ACKNOWLEDGEMENT
At NAIT, we honour and acknowledge that the land on which we learn, work and live is Treaty Six territory. We seek to learn from
history and the lessons that have come before us, and to draw on the wisdom of the First Peoples in Canada. Only through
learning can we move forward in truth and reconciliation, and to a better future together.
Leadership Review Date: October 30, 2021
Changes to This Course Outline: Every effort has been made to ensure that information in this course outline is accurate at the time of publication. The Institute
reserves the right to change courses if it becomes necessary so that course content remains relevant. In such cases, the instructor will give the students clear and
timely notice of the changes.
All Rights Reserved: No part of this course outline may be reproduced in any form or resold without written permission from NAIT. Copyright 2023.
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