E2 Alarm Advisory Message List

01.25.2017

Objective: To have a summary of the Alarms that may appear on E2’s Alarm
Advisory Log, their priority and definition.

Legend: The information below was an excerpt from “E2 Installation and Operation
Manual for RX Refrigeration, BX HVAC, and CX Convenience Store
Controllers 026-1614 Revision 5 Dated 08-08-13”, Appendix C.

Note: For further information with these alarms, kindly refer to the manual indicated
above.

Summary:

Default
Alarm Name Priority Definition

A digital value has transitioned ON more times

# Of Events Exceeded Limit User
than its defined Number of Events setpoint.
E2 is not successfully synchronizing its clock with
50/60 Hz Line Clock Is Bad 20
the 50/60 Hz pulse of its incoming power.
A temperature sensor on an HVAC cooling stage
A FreezeStat Input Is Too Low User is lower than the programmed freezestat setpoint,
indicating possible coil freeze.
Access Log Lost - CRC Error 20 An internal error has caused the loss of E2’s user
access log.
An internal error has caused the loss of E2’s alarm
Advisory Log Lost - CRC Error 20
advisory log.
An Analog Sensor or a Suction Group has an input
Alarm Limit Exceeded User
value greater than one of its high limit setpoints.
A user has erased one or more alarms from the
Alarm(s) Were Cleared 99
alarm advisory log.
A user has reset one or more alarms from the alarm
Alarm(s) Were Reset 99
advisory log.
A user has performed a clean out on this E2,
All Config/Logs Were Cleared 30
removing all programming and stored data.
A Global Data application’s All Lights On input has
All Lights On User
turned ON to switch on all the lights.

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Default
Alarm Name Definition
Priority
All network connections used 50 Echelon controller has reached its limit of bound
NVs
An analog value in an application using “alternate”
Alternate Hi Limit Exceeded User setpoints has risen above its programmed Hi Limit
setpoint.
An analog value in an application using “alternate”
Alternate Low Limit Exceeded User setpoints has risen above its programmed Lo Limit
setpoint.
An Air Handling Unit or Heat/Cool Heat/Cool
Appl Not Keeping Setpoint User application has not achieved setpoint for a
prolonged period of time.
An internal error has caused the loss of an entire
Application Cell Is Lost 15
application cell.
A user has changed the configuration of one of E2
Application Config Has Changed 99
applications.
Application Setpoint Has 99 A user has changed a setpoint in one of E2’s
Changed applications.
Application Was Created 99 A user has created a new application in this E2.
Application Was Deleted 99 A user has deleted an existing application in this
E2.
ARTC/MultiFlex RTU Override An override switch on an ARTC/ MultiFlex RTU
Switch 20 has been ON for a prolonged period of time,
Stuck suggesting a possible switch failure.
ARTC/MultiFlex RTU Reset From An ARTC/MultiFlex RTU lost power and reset
50
Power Failure when power was restored.
The E2 attempted to write data to memory, but the
Attempt To Write Past Mem. EOB 50
memory was full.
The Average Log cannot be written because there
Average Log Stuck-No Memory 15
is not enough memory.
Bad Modem 20 The modem on this E2 is not functioning properly.

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Default
Alarm Name Definition
Priority
Battery backed memory lost 30 Battery backed memory loss not due to cleanout.
Batt Runtime Limit 99 Battery runtime has exceeded 80% of the battery
lifetime.
A valid connection could not be made between an
Binding Input To Output Failed 20
input and an output.
BIOS/BIOS Ext. Update Failed 20 An update to the E2’s BIOS has failed.
BIOS/BIOS Extension Updated 50 The E2’s BIOS was successfully updated.
Can’t Set Hardware Clock 20 The E2 is unable to change the time on its
hardware clock.
Case Cleaning Was Started User A case circuit has entered clean mode.
A single temperature sensor in a Standard Circuit
or Case Control Circuit is recording a temperature
Case Temp Hi Limit Exceeded User
higher than its defined case temperature high
setpoint.
A single temperature sensor in a Standard Circuit
or Case Control Circuit is recording a temperature
Case Temp Low Limit Exceeded User
lower than its defined case temperature low
setpoint.
E2’s attempt to restore configuration data to its
Cell Config Not Restored 15
applications has failed.
E2 attempted to create new applications as part of
Cell Create Failed For Restore 20 the configuration restoration process and failed to
do so successfully.
A Checkit sensor is returning an invalid
Checkit Sensor Has Failed User
temperature value, indicating a sensor failure.
A Checkit sensor on a Suction Group application is
Checkit Sensor Is Alarming User
recording a high temperature.
A Checkit sensor’s temperature is above its
Checkit Sensor Is In Notice User
programmed notice setpoint.

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Default
Alarm Name Definition
Priority
The combined temperature of an entire Standard
Comb Temp Hi Limit Exceeded User Circuit or Case Control Circuit has risen above its
programmed high temperature setpoint.
The combined temperature of an entire Standard
Comb Temp Low Limit Exceeded User Circuit or Case Control Circuit has fallen below its
programmed low temperature setpoint.
Commission of Echelon controller failed; binding of
Commission failed-chk network 50 NV was not successful. Check the Echelon
network.
E2 cannot communicate with the RS232 port on
Communication Port 1 Is Down 20 the E2 main board. The E2 main board likely
needs repair or replacement.
E2 cannot communicate with the RS485 network
Communication Port 2 Is Down 20 port on the E2 main board. The E2 main board
likely needs repair or replacement.
E2 cannot communicate with the modem slot on
Communication Port 3 Is Down 20 the E2. The E2 main board likely needs repair or
replacement.
COM4 is used by service personnel to attach
hardware used in test or debug functions. This
Communication Port 4 Is Down 20 alarm indicates the port that allows E2 to
communicate with these devices is faulty. The E2
board likely needs repair or replacement.
Communication Port 6 is down 20 E2 cannot communicate with port 6 on the E2
main board.
Completed Firmware Update 50 The E2’s firmware was successfully updated.

Due to a difference between configuration

templates in a previous E2 version and templates
Config Loss - Chg In Tmpl Rev. 15
in the current version, configuration data could not
be restored.
Config Loss-CRC Error 15 Due to an internal error, E2 has lost configuration
data.

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Default
Alarm Name Definition
Priority
Config Loss-File CRC Error 15 Due to an internal error, E2 has lost configuration
data.
Config Not Saved To Flash 20 E2 could not save configuration data to flash
memory.
Controller (or Device) Absent The current E2 could not find the specified E2, I/O
From Network 20 board, or
Echelon controller
Controller Reset 50 An ARTC/MultiFlex RTU has gone through a reset.
Controller Shutdown 50 The E2 has gone through a shutdown.
Controller Startup 50 The E2 has re-started after a shutdown.
A device on the Echelon network is of a different
type than the user has specified. In other words, a
user might have wired a device such as a CC-
Controller Type Mismatch 20 100P to the network but set it up in the E2
software as a CC-100LS. Check your network
setup and if necessary reconfigure the device with
the correct type.
A user has reset the E2 using the “reset” button on
Controller Was Warm-booted 50
the main board.
E2 tried to get a file from its memory and failed to
do so. This alarm likely indicates one or more
Couldn’t Get File Handle 20 templates in the E2 software have been corrupted.
Contact Emerson Retail Solutions service for
further assistance.
A Curtailment device set up in Global Data has
Curtail On User
activated to begin curtail.
A DFMC is put into standby by a service
DFMC Standby Mode 20 technician; it indicates the unit is not actually
controlling.
Sent by the DFMC when it has lost its internal
time-of-day, E2 will resend the time upon receipt
DFMC Check Clock Settings 99
and this alarm should return-to-normal without
user interaction.

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Default
Alarm Name Definition
Priority
A defrost duration was in excess of the maximum
DFMC Over Max Defrost 20 limit defined. For example, the case is not
defrosting within spec.
DFMC Over Max Fan Delay 30 Maximum fan delay time has been exceeded.
Related to the case's ability to get refrigerant into
the coil. For example, this alarm may occur if the
DFMC Inject Alarm 30
case is not being supplied with the proper
temperature refrigerant.
DFMC Door Alarm 99 Door to a case has been left open too long.
Defrost terminated on Time 30 EC2, EC3
Defrost terminated on Temp. 30 EC2, EC3
Dest. Mem. Not Allocated Block 50 An internal error has occurred in the E2.
Dest. Mem. Out Of Stack Bounds 50 An internal error has occurred in the E2.
The current E2 could not find the specified E2, I/O
Device Absent From Network 20
board, or Echelon controller
A user tried to change the update rate of a CC-100,
RT-100, or similar Echelon device, but the change
Diagnostic Rate Change Failed 20 was not accepted. Try the update rate change
again. If this alarm persists, call Emerson Retail
Solutions service.
E2 tried to dial out to the site listed as Day Time
Dial To Day Time Site 1 Failed 20
Site 1 and was unsuccessful.
E2 tried to dial out to the site listed as Day Time
Dial To Day Time Site 2 Failed 20
Site 2 and was unsuccessful.
E2 tried to dial out to the site listed as Day Time
Dial To Day Time Site 3 Failed 20
Site 3 and was unsuccessful.
E2 tried to dial out to the site listed as Night Site 1
Dial To Night Site 1 Failed 20
and was unsuccessful.

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Default
Alarm Name Definition
Priority
E2 tried to dial out to the site listed as Night Site 2
Dial To Night Site 2 Failed 20
and was unsuccessful.
E2 tried to dial out to the site listed as Night Site 3
Dial To Night Site 3 Failed 20
and was unsuccessful.
Did Not Defrost User A case circuit did not enter defrost at its scheduled
time.
A CC-100 or CS-100 that entered defrost did not
Did Not Exit Defrost User
terminate or exit defrost at its programmed time.
A CC-100 or CS-100 terminated defrost and
Did Not Exit Wait User entered the WAIT state, but did not exit the WAIT
state when refrigeration re-started.
Did Not Exit Wash User A CC-100 or CS-100 did not exit Clean Mode.
Did Not Respond To command User A CC-100 or CS-100 did not respond to an E2
command.
Defrost in a standard circuit lasted for its entire
programmed time duration and did not terminate.
Did Not Terminate Defrost User Usually this means the termination sensor did not
record a temperature higher than its setpoint, but it
could also mean sensor failure has occurred.
A case circuit that was ordered to go into cleaning
Did Not Wash User
mode did not successfully enter Clean Mode.
The difference between the supply air temperature
and the return air temperature in an HVAC
Differential Limit Exceeded User application was less than the programmed heating
or cooling differential setpoint. This might indicate
a problem with cooling or heating.
A filter-checking device connected to an ARTC/
Dirty Filter Detected 30
MultiFlex RTU is detecting a dirty filter.
A high discharge pressure detected by a Suction
Discharge Trip User Group application has caused an emergency
shutdown of the compressor rack.

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Default
Alarm Name Definition
Priority
Door Open 30 EC2, EC3
Two controllers on the network have the same
Duplicate Controller Names 20 names. One of them will need to be renamed to
prevent communications problems.
A digital value has transitioned ON more times in
Events Per Hour Exceeded Limit User the past hour than its defined Events Per Hour
setpoint.
An external fault input defined in a Multiflex PAK
controller has indicated a failure. External fault
External Fault 30 inputs in the PAK are used to detect a Rack (Pack)
failure produced by some device out of the PAK's
control.
A valid link could not be made between an E2
Failed Attempt To Bind Input 50
application and an input assigned to it.
E2 is unable to get a valid sensor value due to a
Failed Sensor Or Bad Wiring 20
possible hardware problem.
Failed To Create logging 20 E2 is unable to create logs for the input or output
shown.
Failed to obtain a DHCP lease from the DHCP
Server, when a lease is requested. This happens
Failed to Obtain DHCP Lease 20
at system startup, if a DHCP lease is requested, or
if the user switches to using DHCP.
DHCP Lease failed to renew altogether. DHCP
Leases are renewed at an interval of half the time
of the requested lease. If the lease is for 5 days,
Failed to Renew DHCP Lease 20
then a renewal will happen at 2.5 days. If this fails,
it will retry at the ¾ of the lease time. If both
attempts fail, the alarm is generated.
The fax initialization string for the E2’s modem is
Fax Init String Is Not Valid 30
incorrect and may need editing.

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Default
Alarm Name Definition
Priority
License manager has denied permission to access
a feature during a restore. Either the license for that
feature is invalid or it does not exist, or the number
Features denied during restore 99
of licenses for that feature is less than the number
needed for the configuration. Further information
may be found in the service log.
License manager denied permission to access a
feature during startup. Either the license for that
feature is invalid or it does not exist, or the number
Features denied during startup 99
of licenses for that feature is less than the number
needed for the configuration. Further information
may be found in the service log.
File Not Found 50 An internal error has occurred in the E2.
Firmware File Bad - AI200 15 A 16AIe has corrupted firmware.
Firmware File Bad - RO200 15 An 8ROe has corrupted firmware.
Firmware File Bad - CC100 Liq 15 A CC-100P or CC-100LS has corrupted firmware.
Firmware File Bad - CC100 Suct 15 A CC-100H has corrupted firmware.
Firmware File Bad - CS100 Ckt 15 A CS-100 has corrupted firmware.
Firmware File Bad - ESR8 15 An ESR8 has corrupted firmware.
Firmware File Bad - RT100 15 An RT-100 has corrupted firmware.
The firmware in a unit controller is not compatible
Firmware Is Not Compatible 20
with the current version of E2.
The firmware on a unit controller was not
Firmware Update Failed 10
successfully updated.
Flash File Has A Bad CRC Error 50 An internal error has occurred in the E2.
Flow obstructed 30 Irrigation pipe obstruction detected.
A fuse has blown on an ESR8 board and will
Fuse Is Blown - ESR8 20
require replacement.
Global Spare Dig1 On User The Spare Dig 1 input in Global Data has switched
ON.

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Default
Alarm Name Definition
Priority
An analog value has undergone a gradual change
Gradual Change Limit Exceeded User greater than its programmed Minimum Change
setpoint.
Heap Memory Corrupted - 30 A problem with memory has resulted in a reset of
Reboot the E2.
A high discharge pressure detected by a Suction
High Discharge Limit Exceeded User Group application is causing the suction group to
operate at a reduced capacity.
An HVAC application (AHU, Zone, RT-100, or
High Limit Alarm User ARTC/ MultiFlex RTU) has a temperature above
one of its cooling setpoints.
High Limit Notice 50 Network variable high limit exceeded.
The suction pressure has risen above a Suction
High Suction Limit Exceeded User
Group’s high suction setpoint.
A phase loss device connected to Global Data has
HVAC Phase Loss User
switched ON to shut down all HVAC systems.
A Global Data application’s HVAC Shutdown input
HVAC Shutdown User
has turned ON to shut down all HVAC systems.
An important setting used in advisory and/or dial-
Incomplete Advisory Setup 15, 99
out set up were not configured correctly.
A Demand Defrost Inhibit sensor on a case circuit
Inhibit Sensor Failed User
is not functioning correctly.
A command to bypass an input was not
Input Bypass Failure 15
successfully carried out.
An analog input sensor is OPEN, possibly due to a
Input Sensor Is Open 20
severed connection or sensor failure.
An analog input sensor is CLOSED, possibly due
Input Sensor Is Short 20
to a shortcircuit or sensor failure.
Maximum number of a particular type of licensed
Instance limit exceeded 20 Open Echelon controllers has been reached. A
new instance cannot be commissioned.

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Default
Alarm Name Definition
Priority
Invalid Cell ID In Scratch Pad 30 An internal error has occurred in the E2.
Invalid Nxt Ptr In Scratch Pad 30 An internal error has occurred in the E2.
Invalid Scratch Pad Block Size 30 An internal error has occurred in the E2.
An internal error has occurred in the IRLDS.
Check the IRLDS display for error code
IRLDS: Absorption Data Error 20
information, and call Emerson Retail Solutions
service.
An internal error has occurred in the IRLDS.
Check the IRLDS display for error code
IRLDS: ADC Error 20
information, and call Emerson Retail Solutions
service.
An internal error has occurred in the IRLDS.
Check the IRLDS display for error code
IRLDS: Data Error 20
information, and call Emerson Retail Solutions
service.
An internal error has occurred in the IRLDS.
Check the IRLDS display for error code
IRLDS: Detector Data Error 20
information, and call Emerson Retail Solutions
service.
An internal error has occurred in the IRLDS.
Check the IRLDS display for error code
IRLDS: Drift Fault 20
information, and call Emerson Retail Solutions
service.
An internal error has occurred in the IRLDS.
Check the IRLDS display for error code
IRLDS: General Fault 20
information, and call Emerson Retail Solutions
service.
IRLDS: Line/Filter Flow Fault 20 A zone on an IRLDS unit has a dirty filter or a
crimped tube.
An internal error has occurred in the IRLDS.
Check the IRLDS display for error code
IRLDS: Pressure Data Error 20
information, and call Emerson Retail Solutions
service.

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Default
Alarm Name Definition
Priority
IRLDS: Self-Test Failure 20 An IRLDS has failed its self-test procedure.
An internal error has occurred in the IRLDS.
Check the IRLDS display for error code
IRLDS: Temperature Data Error 20
information, and call Emerson Retail Solutions
service.
The IRLDS has experienced an error not
IRLDS: Unknown Error 20
recognized by the E2.
An internal error has occurred in the IRLDS.
Check the IRLDS display for error code
IRLDS: Voltage Data Error 20
information, and call Emerson Retail Solutions
service.
After 10 consecutive missing phase trips, the
ISD Missing Phase Lockout 20 compressor is locked out on missing phase
lockout.
If any of the 3 phases of power is missing after the
ISD Missing Phase Trip 99 compressor is called to be on, this advisory is
generated.
If we have been in Low Oil warning for 2 minutes
ISD Oil Pressure Lockout 20
we will lock out the compressor.
If there is voltage on the 3 phase sense inputs 0.5
ISD Welded Contactor 20 seconds after the compressor is called to be off,
this advisory is generated.
ISD Compressor Module Failure 20 A hardware failure has occurred in the ISD
module.
The discharge pressure has gone above the high
ISD Discharge Pressure Lockout 20 discharge cut out, and this condition is set to only
generate a lock out.
A lock out has occurred on the compressor
ISD Discharge Temp Lockout 20 because the discharge temperature sensor has
gone above its alarm set point.
If the supply voltage to the ISD falls below 170V,
ISD Supply Voltage Trip 99
this advisory is generated.

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Default
Alarm Name Definition
Priority
The motor winding temperature sensor has gone
ISD Motor Temp Trip 99 above their preset value on compressors equipped
with them.
ISD Low Oil Warning 99 Low oil pressure is sensed on starting the
compressor.
The internal line breaks have opened on
ISD Internal Line Break 99
compressors equipped with them.
The discharge pressure has gone above the high
ISD Discharge Pressure Trip 99 discharge cut out, and this condition is set to only
generate a trip.
A trip has occurred on the compressor because
ISD Discharge Temp Trip 99 the discharge temperature sensor has gone above
its alarm setpoint.
The suction pressure has fallen below the low
ISD Suction Pressure Trip 99
pressure cut out.
If there is no 3 phase power on the 3 phase sense
ISD No 3 Phase On Start 99
inputs when the compressor is called to be on.
The ISD will only accept run commands from the
ISD No Command Einstein when the communications jumper is
99
Communications installed. If this jumper is not installed, an advisory
will be generated.
The power measurement taken by a Power
KW Demand Limit Exceeded User Monitoring or Demand Control application is higher
than the programmed demand setpoint.
A valid link could not be made between an E2
Link To Output Bad-No Output 50
application and an output assigned to it.
Last Off Time Expired 99 Notice or alarm generated in digital generic
alarming.
Last On Time Expired 99 Notice or alarm generated in digital generic
alarming.
Leak detected 30 Irrigation pipe leak detected.
Log Data Loss-SRAM Data Bad 50 A memory error has resulted in lost log data.

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Default
Alarm Name Definition
Priority
The backup battery that keeps the time and date
Low Battery Voltage 99 resident on the E2 main board may need to be
replaced.
An HVAC application (AHU, Zone, RT-100, or
Low Limit Alarm User ARTC/ MultiFlex RTU) has a temperature below
one of its heating setpoints.
Low Limit Notice 50 Network variable low limit exceeded.

Low Pack Superheat 11 Multiflex Pak ProAct superheat low limit exceeded.

The suction pressure has fallen below a Suction

Low Suction Limit Exceeded User
Group’s low suction setpoint.
Messages from the Echelon network are coming
into E2 too fast for the controller to process. This
might be caused by an E2 having too many
MIP Receive Buffer Overflow 20 applications and/or logs running, or there may be
too many Echelon devices on the same segment as
the E2 (i.e., more than 63). If this message persists,
call Emerson Retail Solutions service.
Modem Didn’t Initialize 20 E2 attempted to initialize the modem but failed.

The dial-out initialization string for the E2’s modem

Modem Init String Is Not Valid 30
is incorrect and may need editing.
The chip that handles Echelon networking on the
E2 is either defective or in a mode that makes it
Neuron Not Responding 20
non-responsive. Contact Emerson Retail Solutions
service for assistance.
There is an internal error in the E2 software. Notify
No Configuration Template 15
Emerson Retail Solutions service.
The Description File has failed to load onto the E2
when the Echelon device was commissioned. No
No Description File 20
description file exists for the Open Echelon
controller being commissioned.

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Default
Alarm Name Priority Definition

No Refrigerant flowing Varies Low or no refrigerant flowing.

Varies No update has been received from the output point

No update has been received
connected to.
An analog value has risen above its programmed
Normal Hi Limit Exceeded User
Hi Limit setpoint.
An analog value has fallen below its programmed
Normal Low Limit Exceeded User
Low Limit setpoint.
The E2 tried to save data to the battery-backed
Not Enough Backed Memory 10
memory, but the memory was full.
The E2 tried to save data to the flash memory, but
Not Enough Flash Memory 20
the memory was full.
The E2 tried to save data to unbacked memory,
Not Enough Memory 10
but the memory was full.
The E2 tried to save data to the scratch pad
Not Enough Scatch Pad Memory 50
memory, but the memory was full.
An analog sensor’s programmed notice limit has
Notice Limit Exceeded User
been exceeded.
A digital value has transitioned ON more times
Num. Of Events Exceeded Limit User
than its defined Number of Events setpoint.
An analog value has risen above its defined high
Occupied Hi Limit Exceeded User
limit setpoint during OCCUPIED mode.
An analog value has fallen below its defined low
Occupied Low Limit Exceeded User
limit setpoint during the OCCUPIED mode.
A digital value has been OFF longer than its defined
Off Time Exceeded Limit User
Time Off Last setpoint.
Oil Failure Occurred User An oil sensor for a compressor has detected a
failure.
A digital value has been ON longer than its
On Time Exceeded Limit User
defined Time On Last setpoint.

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Default
Alarm Name Definition
Priority
MultiFlex ESR controller has detected an open
Open Wire 30
wire on the valve input.
MultiFlex ESR controller has detected an
Overcurrent 30
overcurrent condition on the valve.
An internal error in the E2 has resulted in a loss of
Override Log lost - CRC Error 20
the override log.
A user tried to override an output on a CC-100,
RT-100, or similar Echelon device, but the override
Override Lost Output Cleared 20 was not performed successfully. Try the override
command again. If this alarm persists, call
Emerson Retail Solutions service.
Override Operation Didn’t Take 20 The E2 tried to carry out an override and was
unsuccessful.
An overridden input or output has remained in the
Override State Not Restored 50
override state longer than its programmed time.
Pad Memory Corrupted - Reboot 30 A problem with memory has resulted in a reset of
the E2.
Due to an internal error, part of E2’s configuration
Part Cnfg Loss-Ptr 15
data has been lost.
After a power failure or reset, E2 tried to recover
log data from its memory, but the log data was
Point Log Cleared-Stamps Ahead 50
corrupted. E2 cleared all data from its point logs
and started over.
A Point Log is unable to save new values because
Point Log Stuck-No Memory 15
there is not enough memory.
The point logs stored in memory were not restored
Point Logs Not Restored 15
after the last reset or upgrade.
A Suction Group’s internal list of possible
Pressure Table Lost-Being Rblt 50 compressor combinations became temporarily
invalid, requiring a rebuild.
A product temperature probe in a standard or
Product Temp Hi Limit Exceeded User case-controlled circuit has measured a product
temperature above the low limit setpoint.

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Default
Alarm Name Priority Definition

A product temperature probe in a standard or

Product Temp Lo Limit Exceeded User case-controlled circuit has measured a product
temperature below the low limit setpoint.
Open Echelon controller Program ID does not
Program ID mismatch 20
match expected Program ID.
A proof checking device is registering a failure in
Proof Fail User
one of the Application’s control devices.
A proof checking device is registering a failure in
Proof Failure Occurred User
one of the Application’s control devices.
Due to a FAIL signal from a proof checking device,
Proof Reset-Stage In retry 50
the E2 is attempting to reset the proof failure.
Rack Failure Occurred User A Suction Group application is registering a total
rack failure.
A phase loss device connected to Global Data has
REFR Phase Loss User switched ON to shut down all refrigeration
systems.
A Global Data application’s REFR Shutdown input
REFR Shutdown User has turned ON to shut down all suction groups,
condensers, and circuits.
An application that is supposed to be generating
an alarm for a specified input has no active
setpoint to use for alarming. This usually occurs
Relativ Adv: No Active Setpt 99
when alarm setpoints are supplied by other
applications or inputs, and the application or input
fails.
The number of samples was changed in a log
Resize bad! Logging Terminated 10 group and the resizing of the file storing data was
not successful. Check memory.
A Runtime Log is unable to save new data
Runtime Log Stuck-No Memory 15
because there is not enough memory.
The runtime logs stored in memory were not
Runtime Logs Not Restored 15
restored after the last reset or upgrade.
RX/BX Firmware Update Failed 20 The E2’s firmware update was not successful.
RX/BX Firmware Was Updated 50 The E2’s firmware was successfully updated.

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Default
Alarm Name Definition
Priority
A smoke detector input on an ARTC/MultiFlex
Smoke Detected 30
RTU has detected smoke.
SRAM Memory Corrupted - 30 A problem with memory has resulted in a reset of
Reboot the E2.
A digital value that has been set up to alarm when
State Switched ‘On’ User
ON has switched ON.
Status Config Loss-CRC Error 30 An internal error has occurred in the E2.

Stuck 30 MultiFlex ESR controller has detected a stuck

valve.
System date needs manual reset 20 The date/time of the box is not valid.

The suction pressure has fallen below the pump

System In Pump Down User down setpoint for a Suction Group, causing
shutdown of the rack.
Template File Bad - CC100 Liq 15 A template file in E2 for a CC-100P or CC-100LS
is bad.
Template File Bad - CC100 Suct 15 A template file in E2 for a CC-100H is bad.

Template File Bad - CS100 Ckt 15 A template file in E2 for a CS-100 is bad.

E2 performed a test dial-out with its modem, and

Test Dial Successful 50
the dial-out was successful.
Time Updated By A User 99 A user changed the time in the current E2.

The time in the current E2 was updated by another

Time Updated Over Network 99
controller or user on the network.
The E2 waited for a firmware update to begin, and
Timed Out Waiting For FW Updt. 50
it never did.
Too Many Reboots: Flash erased 50 A number of successive reboots has erased the
Flash RAM.
Too Many Reboots: SRAM 50 A number of successive reboots has erased the
erased SRAM.

18
E2 Alarm Advisory Message List
01.25.2017

Default
Alarm Name Definition
Priority
A digital value’s total ON time has exceeded its
Total On Time Exceeded Limit User
defined Time ON Total setpoint.
Trip Alarm 30 Generic pulse trip alarm.
Tripped 20 WPK condenser fan or compressor trip.
Unit Ctlr Cell Create Failed 20 The E2 unsuccessfully tried to create a unit
controller cell.
An error has occurred during a firmware update of
Unknown FW Update Attempted 50 E2. Call Emerson Retail Solutions service for
assistance.
There is an internal error in the E2 software. Notify
Unknown Heap Operation Error 50
Emerson Retail Solutions service.
An analog value has risen above its defined high
Unoccupied Hi Limit Exceeded User
limit setpoint during UNOCCUPIED mode.
An analog value has fallen below its defined low
Unoccupied Low Limit Exceeded User
limit setpoint during UNOCCUPIED mode.
User Cleared All Applications 50 A user has cleared out all data from all
applications in this E2.
User/Appl. Forced Reset 50 A user or an application has forced a reset of this
E2.
VS Alarm 20 Multiflex PAK variable speed device alarm.
A variable-speed inverter driving a variable-speed
VS Inverter Fail User
fan or compressor has failed.
WCC Controller Alarm 20 Woodley case controller alarm.
WPK Controller Alarm 20 Woodley Pack Amps Fail alarm.
E2 locked up while trying to perform a task. If this
alarm occurs often, there may be a problem with
Watchdog Countdown Hit Zero 20
your system.
Contact Emerson Retail Solutions service.

19
E2 Alarm Advisory Message List
01.25.2017

Default
Alarm Name Definition
Priority
E2 tried to reset itself to clear a hung task, but the
“watchdog” feature on the E2 was disabled. Check
Watchdog Reset Timer Failed 20 the jumper J19 labeled “Watch Dog” on the E2
main board. This jumper should be either be set to
“ENABLE” or it should not be present at all.
X300<->X300 Links Lost-CRC An internal error has caused a loss of
20
Err communication between E2s.

20