Mesfin and Kiflom
Mesfin and Kiflom
Mesfin and Kiflom
2 64
Mesfin Lemma
PhD and Associate professor at the International Leadership Institute,
Ethiopia
Kiflom G/Michael
Lecturer, Unity University, Addis Ababa, Ethiopia
Abstract
This study aimed at examining the effect of leadership styles on employee’s
commitment in the context of St. Mary’s University. Explanatory research
design and quantitative research approach were adopted. Using stratified and
simple random sampling techniques, 222 participants were chosen to
participate in the study. Data were collected using the Multifaceted Leadership
Questionnaire (MLQ) and Employee Commitment Poll Questionnaire (OCQ).
Data were subjected to multiple linear regression analysis. The results
indicated that transformational and laissez-faire leadership styles have positive
and significant relationships with the dimensions of employees' commitment
(affective, normative and continuance. However, there is no significant
relationship between transactional leadership and dimensions of employee
commitment (affective, normative and continuance). Based on the findings of
the study, the researchers recommends to St. Mary’s University to emphasize
more on transformational and laissez-faire leadership behaviors which can
help improve the commitments of their employees.
Corresponding author and can be reached through: [email protected]
Mesfin Lemma and Kiflom G/Michael
1. INTRODUCTION
1.1 Background of the Study
Employee commitment has become an imperative issue since it is linked with
several outcomes. If an employee is committed to his work, he is satisfied, and
does not usually appeal to look for other opportunities. He is less likely to leave
the organization (Gao & Bai, 2011). Nevertheless, employee commitment is a
strong term that is easy to observe but overly critical in real implementation.
For any employee, it is not easy to commit to an organization for over years.
These days everyone looks for a better opportunity and moves out whenever a
better alternative comes in the way. According to Njoroge (2015), there is a
need for leaders to embrace an integrative leadership style as it significantly
affects employee commitment. To increase employee commitment, leaders
should employ both transformational and transactional leadership styles as they
are complementary but not contradictory.
According to Bass and Avolio (1997), we discussed the three leadership styles
such as transformational, transactional and lassie-faire styles based on the
demand of their role and nature of the task which needs to be achieved
according to the desired standards). Both styles have their own pros and cons
depending on the situations a company is facing at the current moment. Thus,
one leader may be exposed to both transformational and transactional approach
based on his/her standards. Transformational leaders try to get into the matter
themselves and help their subordinates to perform the task in a better way.
These leaders follow the concept of conflict solving and encouragement
(Mcelroy, 2001). While transactional leadership is more focused on
transactional and gives/takes approach (Bass, 1985), a transactional leader is
more focused on process and follows the system in which he/she controls the
tasks based on their targets and reward subordinates based on their
Journal of Business and Administrative Studies (2018), Vol. 11 No. 2 66
between them and their staff members through clear communication and free
discussion in a friendly approach. Finally, the researcher observed that there
were no studies that specifically focused on investigating the effect of
leadership styles on employee commitment at St. Mary’s University.
Although, there are several studies that have been conducted globally on the
subject matter (see for example, Clayton and Hutchinson, 2001, Nyengane,
2007, Manetje & Martins, 2009, Lumley, 2011), factors applicable in one
country many not fit on other countries. In light of this, the researcher initiated
to conduct this research to show the cause and effect relationship at St. Mary’s
University context. On the other hand, the methodology employed by various
studies conducted in Ethiopia on the same issues seems inadequate to display
the reality on the ground. According to Bekele (2016), most studies directed on
the effect of leadership on employee commitment in higher education
institutions in Ethiopia were based on descriptive survey design. Therefore, this
study aims at filling up the exiting knowledge gap by adopting appropriate
research design and analysis method in the context of St. Mary’s University.
This study has, thus, answer the following research questions:
2. LITERATURE REVIEW
2.1 The Concept of Leadership Behavior and Types of Leadership Style
The inceptions of the terms chief, leadership and lead are from the somewhat
English Saxon term “lead” which implies a street, away or the course of a boat
adrift. To go to head out or to lead or to have done so are the causative structures
identified with the action word heavy. The boat's addition in initiative stems
from the term shape, which intends to offer shape to something (Karadag,
2015). As of now, the idea of leadership is one of the most well-known
territories of study in the field of hierarchical conduct and leadership
investigations. Various types of writing show that it has added a noteworthy
effect on subordinates' mentalities to work (Leonard, 2013). Leadership is one
of the most watched and least comprehended marvels in the advanced
association. In this way, it is not amazing that there are a few potential meanings
of the initiative. These definitions change extraordinarily because they center
on various components of the build (Awan & Mahmood, 2009). Moreover,
Kohler (2016) declared that initiative in multicultural associations is a
procedure with common impact among administrators and representatives.
way. Since this pioneer is increasingly drawn in with the laborers, along these
lines, laborers likewise feel good and happy with their work (Allix, 2000). If a
laborer is getting the correct supervision in a well-disposed manner, at that point
he/she is increasingly connected with the organization's objectives and goals.
The earth in an association matters a great deal and is one of the main reasons
individuals remain or leave wherever of employment.
As indicated by Allen and Meyer (1990) duty has been conceptualized and
estimated in different manners. Basic to all the conceptualizations of duty found
in the writing is the relationship with turnover; workers who are firmly
dedicated are the individuals who are more averse to leave the association.
Employee’s commitment is the force and degree of each individual associated
with an association and his/her feeling of having a place and feeling of
personality towards the association which will at last lead to the advancement
of his/her gathering reliance and citizenship behavior.
interfaces the social and good obligations of people with their organization's
objectives (Powell & Meyer, 2004).
A connection between commitment and leadership style has been accounted for
in the worker and the board writing. A few investigations found a positive
connection between the two factors. For example, Ponnu and Tennakoon
(2009) demonstrated that moral initiative conduct positively affects employee
commitment and worker trust in pioneers. Along these lines, it is basic to know
how a specific leadership style influences the structure and levels of employees'
commitment. To come into that end, it is vital to build up at the start of the
predominant prevailing initiative style portraying a specific association (Bass,
1999). For that reason, the full scope of leadership styles (transformational,
transactional and lassie faire), known to affect employee commitment (Awan
& Mahmood, 2009) have been thought of.
Transformational Affective
Leadership Style Commitment
Normative
Transactional Leadership
Style Commitment
3. RESEARCH METHODOLOGY
3.1 Research Design and Approaches
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Journal of Business and Administrative Studies (2018), Vol. 11 No. 2 76
The Allen & Meyer’s (1990) OCQ was adopted to measure employee’s
commitment for this study. The OCQ consisted of three dimensions such as
affective, continuance and normative commitment. It is a self-scoring
questionnaire and the responses to each of the 12 items (4 items for each
dimensions) were rated using a 5-point Likert scale labeled as 1 = strongly
Mesfin Lemma and Kiflom G/Michael
2,154 individuals to test the reliability of the MLQ instrument. They discovered
reliabilities for all the items in a range between 0.74 and 0.94. Our reliability
test results are also consistent with Bass and Avolio (2004). Similarly, Meyer
et al. (2002) performed a meta-analysis of OCQ and checked for the reliability
of the items. Their test result showed a mean value of 0.82 for affective, 0.73
for continuance and 0.76 for normative commitment. Our test results for
employee’s commitment dimensions fall above the results of Meyer et al.
(2002).
Bass and Avolio (1997) also suggested a mean score of 2 for effective
transactional leadership. The mean scores obtained for transactional leadership
in this study was 1.92. The overall transactional leadership style at St. Mary’s
University fall under the range of Bass and Avolio's (1997) suggestion. This
indicates that employees perceived their leaders as doing standards,
expectations and recognizing accomplishments. Leaders clarify objectives and
Journal of Business and Administrative Studies (2018), Vol. 11 No. 2 80
Bass and Avolio (1997) also suggested a mean score for lassie-faire leadership,
ranges from 1 to 0. The mean score obtained for lassie-faire leadership in this
study was 1.86. Based on this result, employees at St. Mary’s University
considered that their leaders were using their authority to decide and accept
responsibilities. It sounds logical since each position in St. Mary's University
has clear duties, responsibilities, and accountability.
The mean score of normative commitment is 2.72 and it is only slightly higher
than the mean score of affective commitment and lower than continuance
commitment. According to Demerouti et al. (2001) in a collective society, such
kind of personal sacrifices to maintain interpersonal relations and to abide by
group norms are common. The reason to stay with their organizations, for an
employee is a sense of obligation to their organizations and colleagues. Such
an employee feels that s/he owes it to the employer to stay out of a perceived
Journal of Business and Administrative Studies (2018), Vol. 11 No. 2 82
obligation. Generally, the main reason for the employee to stay with their
organization is continuance commitment followed by normative commitment.
Chandna and Krishnan (2009) and Aghashahi et al. (2013) identified positive
and significant relationship between transformational leadership styles and
affective commitment in the context of the service industry. The positive and
Mesfin Lemma and Kiflom G/Michael
What is more, the University should take into account the increasing affective
commitment behavior of employees, such as emotional attachment with their
organization by inspiring them to have a sense of ownership and to have a desire
to provide support for the change by encouraging them. Similarly, the
University should better consider possibilities, ways to stay employees long
with an investment of time. And reduce turnover in the University by increasing
salary, facilitate the working environment comfortable and improving a good
leadership style. Finally, the organization should strictly concentrate on
normative commitment behaviors which are feeling of obligation, maintain
loyalty on employees' perception. And the University has invested heavily in
employees' attitudes.
The leaders should be good coaches as well, showing the direction to follow,
mainly by walking the talk and setting an example. Sympathy and passionate
knowledge additionally establish the framework for a viable pioneer adherent
relationship. By being change specialists and visionaries and being able to
manage multifaceted nature, equivocalness, and vulnerability, they practice a
colossal measure of willing control on the presentation of their followers.
According to the finding of the study, transactional leadership is an
Journal of Business and Administrative Studies (2018), Vol. 11 No. 2 68
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Aghashahi B., A. Davarpanah, R. Omar & M. Sarli (2013). The relationship
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Malaysian contact center. Interdisciplinary Journal of Research in
Business, 2 (11): 1-7.
Allen N. J. & J.P. Meyer (1990). The measurement and antecedents of
affective, continuance and normative commitment to the organization.
Journal of Occupational Psychology, 63: 1-18.
Mesfin Lemma and Kiflom G/Michael