Mithun Bhattacharjee

Pune, Maharashtra , India. [email protected] +91-8975404325. PMP & Disciplined Agile Certified
https://www.linkedin.com/in/mithun-bhattacharjee/

SUMMARY
 Strategic and detail-oriented Project Manager Professional with 8 Years of experience and overall 16+
years of IT experience. Outstanding organizational, time management, planning, and problem-solving
skills. Met all project deadlines.
 Expertise in Agile Methodology, Project Management, Data Analysis, Data Quality and Data
Governance
 Experience handling projects on Cloud Technologies
 Experience leading large cross-functional/cross-regional teams on major organizational projects.
 Experience documenting business cases and leading multiple teams throughout the project cycle.
 Extensive experience in Software Development Lifecycle (SDLC), Requirement Gathering, Change
Management & Quality Management.
 Excellent interpersonal and communication skills

Technical Skills
Project Management Tools MS- Project, MS Visio
Agile Tools JIRA, Confluence
Data Analysis & Visualization Power BI
Methodology Waterfall, Agile Methodology (Scrum & Kanban)
Leadership Skills Servant Leadership, Planning, Conflict Resolution, Facilitation,
Coaching, Guiding, Impediment Remover, Change management,
Time-management, Team building, Negotiation, Influencer,
Stakeholder Management.

EDUCATION
Bachelor of Engineering - Electronics and Communication
Visvesvaraya Technological University • Belgaum, Karnataka • 2007

CERTIFICATIONS
PMI Disciplined Agile Senior Scrum Master (DASSM), Project Management Institute • 2022

AI & ML For Business Leaders , Analytics Vidhya • 2021

PMI Project Management Professional (PMP), Project Management Institute • 2018

CyberArk Certified Trustee , CyberArk – 2019

Google Cloud Digital Leader, 2023

Azure Cloud , 2024

Pu
blic
 EXPERIENCE

Wipro Technologies / Project Manager - Lloyds Banking Group Oct 2023 – Present

Roles & Responsibilities:

 Developed schedules using the established tools and processes and challenges the team to ensure
schedule risk is managed with a balance of competitive offering aligned to historical performance
 Developed and maintained the single project schedule representing the entire project by
integrating inputs from all functions, units and third parties contributing to the project
 Ensured proper linkages in schedule to show all interdependencies between contributing parties
 Ensured functional owners sign off on commitments and made accountable for their responses.
 Worked collaboratively with other overall project planning team to ensure optimal alignment of
schedule with overall schedule
 Delivered a high quality schedule aligned with global standards to ensure project is accurately
represented
 Maintained schedule thru the entire project obtaining inputs from all project contributors
 Driven regular operating rhythm with project team to review schedule status and operating rhythm
 Challenges functional owners on forecast completion dates to ensure dates are realistic
 Provided schedule analysis to forecast schedule risk and opportunities using available tools and
experience
 Provided look ahead, backlog and future late reporting with prioritizations to clearly communicate
potential and real risk and drive the project priorities
 Generated what if” scenarios to optimize execution and works with project teams to evaluate
feasibility
 Provided strategies to mitigate risks
 Driven functional owners to mitigate risks and follows up with functional owners on risk mitigation
actions
 Provided and communicate regular status reporting
 Provided contractually required customer reporting and communicate directly with customers on
scheduling matters.

List of Projects managed in Lloyds Banking Group :

1. Onboarded 650 Client Applications in Sailpoint IDN Tool.
2. Mapped User Roles – RBAC, on Oracle Identity Management Tool.
3. Documentation & Process Alignments in ServiceNow ITIL Tool.

Wipro Technologies / Project Manager - John Lewis & Partnership April 2022 – Oct 2023

 Understand the customers’ current solution, Business Process, Systems and understand their
expectations and schedules for Projects.
 Coordinate with the Technical Teams to coordinate and prepare a Project Plan in MS Project.
 Refer existing Organization Process and Standards, alternatively creating an environment / process
by which the project will be successfully delivered.
 Implementation of JIRA Dashboard for tracking day to day issues and test results to ensure quality
objectives are met.
 Develop and control time, project plans and budget. Manage the competing needs of multiple
stakeholders.

Pu
blic
  Assess and manage project variances (e.g., schedule variance, cost variance, milestones, scope
variance); evaluate impacts to overall project commitments, evaluate and present options, and
implement approved changes.
 Maintain accountability for managing client expectations and ensuring quality – Weekly and
Monthly Meetings with Client Project Manager and Management to showcase Project status.
 Communicate appropriately by sharing Weekly Status Reports and persuade leadership regarding
necessary action steps in a manner that demonstrates confidence and a grasp of the strategic
intent of a project.
 Provide tactical and strategic leadership with decision authority within the context of the project
regarding priorities, timeline, resources, and issues. Provide ongoing work direction to project
team.
 Foster and promote knowledge exchange. Create an environment that enhances team motivation.
 Assure project team works in a cohesive manner and delegate tasks appropriately.
List of Projects managed in John Lewis & Partnership :
1. Digital Transformation of Warehouse Management System.
2. Migration of Purchase Systems from on premises to SaaS based platform (IBM Sterling).
3. Mac Refresh – End to End management of Mac Books using VMware Workspace One & Ping
Federates (SSO)
4. Implementation of Data Warehouse Solution involving GCVE (Google Cloud) & Informatica (SaaS
based).

Wipro Technologies / Project Manager - Munich RE (Insurance Client) Aug 2019 – Mar 2022
• Managing multiple Cybersecurity, Infrastructure, Cloud Migration and Data Governance Projects.
• Creating and tracking Projects using MS Project and JIRA Dashboards.
• Project plan , change control, Risk & issue management.
• Updating the Risk Register and discuss with client management in weekly calls.
• Managing escalations and communication with Client and Wipro Management.
• Created UAT testing plans before production release.
• Estimation and Sprint Planning Sessions.
• Prepared dashboard for Leadership Team to showcase overall projects progress.
• Effective Team management, Team motivation and training.
• Reviewing the processes and templates throughout the project lifecycle.
• Streamlining the complete project management activities including planning, scheduling, meeting
timelines, budgeting, costing, testing, QA, rollout, and process enhancement using Agile Approach and
Methodology.

List of Projects Managed in Munich Re :

1. Data Governance – Collibra & Solidatus Tools Implementation
2. CyberArk – PAM Solution Onboarding for Technical Towers – Windows, Unix etc.
3. Migration of On Prem Data Centers to Azure Public Cloud.
4. Core Network Upgrade Project.

Project Manager
Cognizant Technologies February 2015 - July 2019, Pune, India
 Managed Team of Software development projects on ServiceNow.
 Leading the project teams from inception to completion included project scope, time, & cost for
effective delivery using MS Project & JIRA.

Pu
blic
  Resolved project impedances using Agile methods and coached teams to create their own
customized Run Book (Ways of Working).
 Provided proposal walkthrough and solution presentation to the Customer Team and Senior
Management.
 Ensured compliance & governance; acted as main point of contact for Infrastructure Services.
JIRA dashboard , project status and project progress reports; assisted teams with using Agile Scrum
practices.
 People Management – Lead a Team of 20 members and motivated team members to use best
ways of developing codes.
 Stakeholder Management – Conducted weekly meetings and workshops for all the relevant
stakeholders, to share the project status and roadmap.
 Risk Management – Created and reviewed risk template to track open risks and their mitigation
steps.
 Schedule and Cost Management – Used Burnup and Burndown charts to track the milestones and
project activities.
 Quality Controls – Used updated matrix and KPIs to keep a track of the quality of the code and
reviews in the projects.
 Project Plan and SOW – Worked with the technical teams to detail the project plan and
deliverables as part of the project.

List of Projects Managed in Cognizant :

1. Data Center Consolidation – Consolidation of 28 Data Centers to 12 Data Centers.
2. Dell EMC Data Domain – DD9900, Implementation & Hardware Upgrade.
3. ServiceNow Application Development.
4. DevOps CI/CD Automation Projects.

Implementation Engineer
EMC IT Solutions February 2013 - February 2015, Pune, India.
• Technical Implementation of Dell EMC Products.
• Designing RFP with the Presales and Senior Architect on the Solution design to be implemented for
Banking Customers.
• Participating the solution proposal and design of the EMC Product Family.
• First point of contact for escalations on the product implementations.
• Optimizing the existing Infra and Server Systems for optimal usage of EMC products.
• Assisted Customer Teams to Disaster Recovery Solutions in accordance with the compliance and
regulatory requirements – HIPAA, GDPR etc.

Technical Support Engineer

Symantec Software India Pvt Ltd January 2010 - February 2013, Pune, India.
 Catered as a Technical Support Engineer for Veritas Backup products.
 Managing Incident and request queues for the Veritas NetBackup product family.
 Technical lead for handling client escalations.
 Handled Technical accounts for clients.
 Resolution of the Veritas Products.

Pu
blic
 L1 System Team
Zenith Infotech India Pvt Ltd April 2009 - December 2009, Mumbai, India.
• Accountable for installation, maintenance and troubleshooting of NetBackup related issues.
Defined jobs as per Job Policies, Media Rotation Policies, Media Retention, and Application
Compatibility.
• Level 1 point of contact for the Zenith Client.
• Restarting and Gathering Backup and Restore Jobs.

L1 & L2 Unix Support Engineer

Endroit Technologies Private Ltd July 2007 - March 2009, Mumbai, India.
 Installing and upgrading UNIX system software on company servers and computers.
 Creating UNIX file systems.
 Setting up and maintaining UNIX user accounts and access management systems.
 Implementing network and computer system policies.
 Detecting and troubleshooting software and hardware issues.
 Responding to user requests and software errors.
 Monitoring the performance of the system and server.
 Creating backup and recovery policies.
 Setting up and monitoring security policies.
 Applying patches and upgrades when necessary.
 Carry out Incident Management activities according to the process, procedures, and work
instructions. Incident Resolution Coordination with 3rd parties - managing conf calls/MIHs
 Familiarity with UNIX, LINUX, and LINUX shell scripting.
 Knowledge of networking principles including routing, subnets, TCP, IP, VLANs, and UDP.
 Understanding of backup procedures and storage management.

Pu
blic