Pearson Higher Nationals

in
Computing
Unit 03: Professional Practice
Assignment 01
Higher Nationals
Internal verification of assessment decisions – BTEC (RQF)
INTERNAL VERIFICATION – ASSESSMENT DECISIONS

Programme title BTEC Higher National Diploma in Computing

Assessor Internal Verifier

Unit 03: Professional Practice
Unit(s)
Work Related Learning Report: Design and Deliver a Training
Assignment title
Programme

ALIYAR MOHOMMAD AADHIL

Student’s name
List which assessment Pass Merit Distinction
criteria the Assessor has
awarded.
INTERNAL VERIFIER CHECKLIST

Do the assessment criteria awarded

match those shown in the assignment Y/N
brief?

Is the Pass/Merit/Distinction grade

awarded justified by the assessor’s
Y/N
comments on the student work?
Has the work been assessed
Y/N
accurately?
Is the feedback to the student:
Give details:

• Constructive?
Y/N
• Linked to relevant assessment
criteria? Y/N

• Identifying opportunities for

improved performance?
Y/N

• Agreeing actions? Y/N

Does the assessment decision need

Y/N
amending?
Assessor signature Date

Internal Verifier signature Date

Programme Leader signature (if
Date
required)

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 2

 Confirm action completed
Remedial action taken

Give details:

Assessor signature Date

Internal Verifier
Date
signature

Programme Leader signature

Date
(if required)

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 3

Higher Nationals - Summative Assignment Feedback Form
Student Name/ID Aliyar Mohommad Aadhil

Unit Title Unit 03: Professional Practice

Assignment Number 1 Assessor

12/09/2022 Date Received
Submission Date
1st submission
Date Received 2nd
Re-submission Date
submission
Assessor Feedback:
LO1 Demonstrate a range of interpersonal and transferable communication skills to a target audience
Pass, Merit & Distinction P1 P2 M1 D1
Descripts

LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios

Pass, Merit & Distinction P3 P4 M2 M3 D2
Descripts

LO3 Discuss the importance and dynamics of working within a team and the impact of team working
in different environments
Pass, Merit & Distinction P5 P6 M4 D3
Descripts

LO4 Examine the need for Continuing Professional Development (CPD) and its role within the
workplace and for higher level learning
Pass, Merit & Distinction P7 P8 M5 D4
Descripts

Grade: Assessor Signature: Date:

Resubmission Feedback:

Grade: Assessor Signature: Date:

Internal Verifier’s Comments:

Signature & Date:

* Please note that grade decisions are provisional. They are only confirmed once internal and external moderation has taken place and grades
decisions have been agreed at the assessment board.

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 4

Assignment Feedback
Formative Feedback: Assessor to Student

Action Plan

Summative feedback

Feedback: Student to Assessor

Assessor signature Date

Student signature Date

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 5

Pearson Higher Nationals in
Computing
Unit 03: Professional Practice
Assignment 01

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 6

General Guidelines

1. A Cover page or title page – You should always attach a title page to your assignment. Use
previous page as your cover sheet and make sure all the details are accurately filled.
2. Attach this brief as the first section of your assignment.
3. All the assignments should be prepared using a word processing software.
4. All the assignments should be printedon A4 sized papers. Use single side printing.
5. Allow 1” for top, bottom , right margins and 1.25” for the left margin of each page.

Word Processing Rules

1. The font size should be 12 point, and should be in the style of Time New Roman.
2. Use 1.5 line spacing. Left justify all paragraphs.
3. Ensure that all the headings are consistent in terms of the font size and font style.
4. Use footer function in the word processor to insert Your Name, Subject, Assignment No, and
Page Number on each page. This is useful if individual sheets become detached for any reason.
5. Use word processing application spell check and grammar check function to help editing your
assignment.

Important Points:

1. It is strictly prohibited to use textboxes to add texts in the assignments, except for the
compulsory information. eg: Figures, tables of comparison etc. Adding text boxes in the body
except for the before mentioned compulsory information will result in rejection of your work.
2. Carefully check the hand in date and the instructions given in the assignment. Late submissions
will not be accepted.
3. Ensure that you give yourself enough time to complete the assignment by the due date.
4. Excuses of any nature will not be accepted for failure to hand in the work on time.
5. You must take responsibility for managing your own time effectively.
6. If you are unable to hand in your assignment on time and have valid reasons such as illness, you
may apply (in writing) for an extension.
7. Failure to achieve at least PASS criteria will result in a REFERRAL grade .
8. Non-submission of work without valid reasons will lead to an automatic REFERRAL. You will
then be asked to complete an alternative assignment.
9. If you use other people’s work or ideas in your assignment, reference them properly using
HARVARD referencing system to avoid plagiarism. You have to provide both in-text citation and
a reference list.
10. If you are proven to be guilty of plagiarism or any academic misconduct, your grade could be
reduced to A REFERRAL or at worst you could be expelled from the course

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 7

Student Declaration

I hereby, declare that I know what plagiarism entails, namely to use another’s work and to present it as
my own without attributing the sources in the correct form. I further understand what it means to copy
another’s work.

1. I know that plagiarism is a punishable offence because it constitutes theft.

2. I understand the plagiarism and copying policy of Edexcel UK.
3. I know what the consequences will be if I plagiarise or copy another’s work in any of the
assignments for this program.
4. I declare therefore that all work presented by me for every aspect of my program, will be my
own, and where I have made use of another’s work, I will attribute the source in the correct
way.
5. I acknowledge that the attachment of this document signed or not, constitutes a binding
agreement between myself and Pearson, UK.
6. I understand that my assignment will not be considered as submitted if this document is not
attached to the assignment.

Student’s Signature: Date:

(Provide E-mail ID) (Provide Submission Date)
[email protected] 12/09/2022

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 8

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 9
Higher National Diploma in Business

Assignment Brief
Student Name /ID Number Aliyar Mohommad Aadhil /[email protected]/ E161815

Unit Number and Title Unit 3: Professional Practice

Academic Year 2021/22

Unit Tutor Harendra Koralege

Assignment Title Work Related Learning Report: Design and Deliver a

Training Programme

Issue Date 06/08/2022

Submission Date 12/09/2022

IV Name & Date

Submission format

The submission should be in the form of an individual report written in a concise, formal business style
using single spacing (refer to the assignment guidelines for more details). You are required to make use of
headings, paragraphs and subsections as appropriate, and all work must be supported with research and
referenced using Harvard referencing system. Please provide in-text citation and a list of references using
Harvard referencing system. Please note that this is an activity-based assessment and your report should
include evidences to the activities carried out individually and/or in a group.

To carry out the activities given on the brief, you are required to form groups, comprising maximum of6
members.

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Unit Learning Outcomes:

LO1 Demonstrate a range of interpersonal and transferable communication skills to a

target audience.
LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios.
LO3 Discuss the importance and dynamics of working within a team and the impact of
team working in different environments.
LO4 Examine the need for Continuing Professional Development (CPD) and its role within
the workplace and for higher-level learning.

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Scenario

Assume yourself as the event coordinator working in an event planning organization specialized in
delivering trainings on IT and soft skills. you have been appointed to design and deliver a training event on
IT /Soft Skills to an identified audience. You are required to complete the project within 2 months and the
training plan and resources should be finalized as per the requirement of the client.

You are required to form a group of not more than 6 members in order to carry out the event. The event
will be headed by an event manager/ leader and each group member will be assigned a set of tasks. While
designing and delivering the event,

 the skills required to make the event successful

 challenges faced during the design/ delivery
 Critical evaluation of the problems, challenges faced and the methods used to overcome them
 The need for continuously develop in a professional environment

Need to be thoroughly considered.

At the end of the event, produce an individual report by each member covering the following tasks.

Task 1:

Demonstratehow you are planning to effectively deliver the training event bydesigning a professional
project plan with following details.

 Roles appointed to group membersandan evaluation of interpersonal skills of each member that
justifies the assigned role in the team.
 Goal and objectives of the project
 Evidences to the meetings conducted with the client and the team members and the findings/
outcomes of the meetings
 Challenges/ problemsidentified and the plan to overcome them
 A project schedule with the activities, milestones and contingencies identified.

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 12

Task 2

Researchdifferentproblem-solving techniques that can be used to solve the identified problems in task 1
anddemonstrate how critical reasoning can be applied to identify a solution to the identified problems.

Criticallyevaluate the solution methodology used to solve one of the identified problems and justifyhow
selected methodology helped you to successfully solvethe problem and achieve the project objectives.

Task 3

Work in your team by contributing your skills and knowledge to meet the project goal. Critically evaluate
your own role and contribution to the group for the completion of the training event.

Discuss the importance of having dynamic team members in a group to meet its goals by referring to the
role assigned to the group members and analysehow team dynamicsamong your group
memberseffectively helped to achieve the shared project goal.

Task 4

Discuss with examples, the importance of continuous professional development (CPD) in a work setting by
evaluating the range of CPD criteria that can be used to measure the effectiveness of your employees in
your organization.

Produce a continuous professional development (CPD) plan using the criteria identified above with
relevant to the responsibilities, required skills, performance objectives for the members of your team.
Compare and contrast different motivational theories and discuss how they can be helpful to improve the
performance of the team members and meet the objectives of the developed CPD plan.

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 13

Grading Rubric

Grading Criteria Achieved Feedback

LO1Demonstrate a range of interpersonal and transferable

communication skills to a target audience.

P1 Demonstrate, using different communication styles and

formats, that you can effectively design and deliver a training
event for a given target audience.

P2 Demonstrate that you have used effective time

management skills in planning an event.

M1 Design a professional schedule to support the planning

of an event, to include contingencies and justifications of
time allocated.

D1 Evaluate the effectiveness and application of

interpersonal skills during the design and delivery of a
training event.

LO2Apply critical reasoning and thinking to a range of

problem-solving scenarios.

P3 Demonstrate the use of different problem-solving

techniques in the design and delivery of an event.

P4 Demonstrate that critical reasoning has been applied to a

given solution.

M2 Research the use of different problem-solving techniques

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 14

used in the design and delivery of an event.

M3 Justify the use and application of a range of solution

methodologies.

D2 Critique the process of applying critical reasoning to a

given task/activity or event.

LO3Discuss the importance and dynamics of working within

a team and the impact of team working in different
environments.

P5 Discuss the importance of team dynamics in the success

and/or failure of group work.

P6 Work within a team to achieve a defined goal.

M4 Analyse team dynamics, in terms of the roles group

members play in a team and the effectiveness in terms of
achieving shared goals.

D3 Provide a critical evaluation of your own role and

contribution to a group scenario.

LO4 Examine the need for Continuing Professional

Development (CPD) and its role within the workplace and
for higher-level learning.

P7 Discuss the importance of CPD and its contribution to

own learning.

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 15

P8 Produce a development plan that outlines responsibilities,
performance objectives and required skills, knowledge and
learning for own future goals.

M5 Compare and contrast different motivational theories

and the impact they can have on performance within the
workplace.

D4 Evaluate a range of evidence criteria that is used as a

measure for effective CPD.

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Contents
Assignment Brief ................................................................................................................................... 10
Task 1 .................................................................................................................................................... 19
Overview ........................................................................................................................................... 19

Interpersonal and transferrable communication skills ..................................................................... 20

Interpersonal skills ........................................................................................................................ 20

Why are interpersonal skills important? .......................................................................................... 20

What are transferrable communicational skills ................................................................................ 20

1.2 Goals and Objectives............................................................................................................. 23

1.3 Evidence of conducting meeting........................................................................................... 26

1.4 Findings And Outcomes Of The Meeting .............................................................................. 27

1.5 Challenges/ Problems Identified And The Plan To Overcome Them .................................... 28

1.6 Project schedule.................................................................................................................... 31

Task 2 .................................................................................................................................................... 33
2.1 Problem Solving Techniques ................................................................................................. 33

2.2 Solution Methodologies Used............................................................................................... 34

Task 3 .................................................................................................................................................... 37
3.1 Own Contribution ................................................................................................................. 37

3.2 Group Dynamics .......................................................................................................................... 39

3.2.1 How team dynamics among your group members effectively helped to achieve the shared
project goal. ...................................................................................................................................... 41

Task 4 .................................................................................................................................................... 42
4.1 CPD .............................................................................................................................................. 42

4.1.1 Importance of continuous professional development (CPD) ............................................... 42

4.1.2 An evaluation on the range of CPD ....................................................................................... 44

4.2 Continuous Development Plan for the group members....................................................... 45

4.2.1 Personal development plan .................................................................................................. 47

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 4.2.2 Personal Skill Audit................................................................................................................... 47

4.3 Compare and contrast different motivation theories .......................................................... 48

References ........................................................................................................................................ 53

List Of Figures
Figure 1 - Smart Goals ........................................................................................................................... 23
Figure 2 - Whatsapp Proof .................................................................................................................... 26
Figure 3 - Meeting Proof 26
Figure 4 - Group Brainstorming ............................................................................................................ 34
Figure 5 - The 5 Why's ........................................................................................................................... 35
Figure 6 - SWAT Analysis ....................................................................................................................... 36
Figure 7 - Group Dynamics.................................................................................................................... 39
Figure 8 - CPD ........................................................................................................................................ 42
Figure 9 - Maslow's Heirarchy ............................................................................................................... 49
Figure 10 - McGregors Theory X and Y ................................................................................................. 51

List of Tables
Table 1 - Assigned Roles........................................................................................................................ 21
Table 2 Project Schedule ....................................................................................................................... 31
Table 3 - Gantt Chart ............................................................................................................................. 31
Table 4 - SWAT Analysis ........................................................................................................................ 36
Table 5 - CPD of members..................................................................................................................... 45
Table 6 - PDP ......................................................................................................................................... 47
Table 7 - Personal skill audit ................................................................................................................. 47
Table 8 - Difference Between Maslow's Heirarchy and Herzberg's two factor theory ........................ 49
Table 9 - Difference Between McGreogors Theory X and Y ................................................................. 51

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 18

Task 1
Overview
An IT training program is been planned to be conducted to HND in computing students. The
purpose of this is to gain a good knowledge and experience of professional means.
We chose the topic of “darkness of IT and how to be protected from it.” since we wanted the
audience as well to have a benefit of this training program. Since “darkness of IT and how to
be protected from it”

Creates awareness of students about the harsh truth about the internet help the students to be
aware of it since nowadays students fall into traps caused by the internet.

We created a lot of course material (such as, booklet, quiz paper and a questionnaire) since
there should some evidence or notes for the audience to go through after the training as well.
Apart from this we designed a power point presentation in order to make the training event
more interesting.

The following project was planned and executed with a group consisting of 10-members
specialized members were assigned their appropriate duty ensuring effective communication
to the target audience with reliable information being passed on.

This project overcall helped us gain a new perspective into the chosen topic helping us
develop our knowledge on workplace etiquettes and the importance of it. In addition to that
we also developed our skills on the roles assigned helping us grow in the chosen position for
each member.

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 19

Interpersonal and transferrable communication skills

Interpersonal skills

This is the skill to the ability to communicate or interact well with other people.
Some examples of interpersonal skills include: ▪

 Active listening
 Teamwork
 Responsibility
 Dependability
 Leadership
 Motivation
 Flexibility
 Patience
 Empathy

Why are interpersonal skills important?

 For today's youngsters, soft skills are increasingly replacing hard talents. Your people
skills are what unlock the majority of future doors, even while your technical skills
may open doors for you. Your overall work ethic, attitude, communication abilities,
emotional intelligence, and other factors. The soft talents that guarantee your
overall development are a variety of other personal qualities.

What are transferrable communicational skills

Qualities that are movable from one employment to another are referred to as transferable skills.
When switching jobs or industries, it's especially crucial to highlight your transferrable talents. You
probably already have a lot of the transferrable abilities that companies look for, such organization,
communication, developing relationships, or attention to detail.

 Communication
 Problem Solving
 Teamwork
 Organization
 Adaptability
 Leadership
 Technology literacy

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 20

1.1 Roles Appointed And Evaluation Of The Members
TABLE 1 - ASSIGNED ROLES

Member Name Role appointed Evaluation

Nethmi Gunesinghe Project leader She as the leader of the team, she was
very committed to her work.

She was the one who comes up with

many ideas thus we made as team leader.
She had a strong personality. She was
able to convince if some ideas were not
suitable proposed by the students. she
coordinates with content structures,
presentation designing, material
designing, explanation strategies to
audience and problem solver.

Kavishna Secretary Used to keep up all the documents safe.

Devanandhan Whenever there was something purchased
related to the training, she made sure that
she collects the accurate bill without
delay. She also was very much
cooperative in providing ideas for other
necessities related to the training.
Thanushika Resource investigator She is the resource investigator of the
Suriyakumar group since she has great experience and
skills in it. She enjoyed this worked
because she also wanted it. she made a
scary theme that blows the excitement of
the target audience.
Mohammed Arkam Project-Coordinator He played a Main role in this event. He
Rizvi always was concerned about coordinating

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 21

 with all team members
Muhammad Aadhil Implementer He is very good in organizing the work
and put systems in place an in order
Nireeksha Team worker She is very concerned and hardworking
with the team and very concerned about
the team work
Yashodha Team worker She is very good listening and
implementing the work on time
Mohammad shabeer Team worker He is very concerned and hardworking
with the team and very concerned about
the team work
Mohammad Hafeez Team worker He is very good listening and
implementing the work on time
Mohammad Umar Finisher He is very good at finding errors and
looks every perfection in the work

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 22

1.2 Goals and Objectives.
This IT training program required setting up objectives and goals in order to have a
good presentation. Setting specific goals and objectives that had to be accomplished
within a certain time frame helped to overcome these challenges.
The team's goals were established using the SMART Goals methodology, which also
included time-bound,
bound, realistic targets. The presentation of the smart technique is
described below, along with how it was applied to set our goals up in this way. When
extending the theory into the field of management, Kenneth Blanchard and Spencer
Johnson first created this approach.

FIGURE 1 - SMART GOALS

1. Specific
If your goal is not clear and defined, you won't be able to concentrate your efforts or
feel driven to pursue
ue it. Answering the five "W" questions
questions—what,
what, why, who, where,
and which—is
is preferable. These inquiries will aid in ensuring that your objective is
precise and obvious, providing you with clarity on how to accomplish it. The queries
we received on our pres
presentations
entations and the formulation of precise, defined goals are
addressed below.

What are we hoping to achieve with this presentation? We hope to be able to inform
the audience about the value of proper business behavior and how it will influence
them in a workplace setting. Making sure that the audience is sincere is the key
objective.

Aliyar Muahmmad Aadhil – unit 3 Professional

fessional Practice (COL00137968) 23
 Why is this objective so crucial? Since you will be judged on every part of your
behavior when working in a professional atmosphere, professional etiquette in the
workplace has become essential. The significance of this purpose is that it educates
the target audience before they enter the workplace without having any prior
knowledge of right and wrong.
Who participated? Due to the specialization of our team's members in their selected
tasks, we are able to produce the best results. Based on the project's requirements as
well as the team's skills, tasks were defined and allocated.
Where was this located? The place was fixed from the beginning of the palnning, so
this didn’t effect our members from doing their tasks.
Which resources were limited? Time was a limited resource when we started to do
plan the training program.

2. Measurable
Measurable goals are essential because they should be attainable, allowing you to
monitor your progress and maintain motivation. The thrill grows as you move closer
to the finish line since you're keeping track of your progress and staying focused on
the deadline.
Each participant had enough time to finish their portion of this presentation. We used
a Grant chart to schedule the time and assign responsibilities to the group members,
so there was more than enough time. Although we had to plan aside extra time for
reversing sessions, the project was still finished within the allowed time since the
targets we had established were sufficient.

3. Achievable
Making unachievable goals will not benefit anyone, thus when setting goals, they
must be both practical and attainable in order to be successful. However, one should
always reflect on the past, absorb lessons from their missteps, and incorporate them
into their future plans.
In terms of our project, we made a point of ensuring that the information presented to
the audience could be absorbed. One of our objectives was to make sure that the
audience could relate to the story and respond appropriately going forward.

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4. Relevant
To make sure that you are achieving your goals, the objective should be something
that matters to you. It is essential that everyone understands the overall objective and
can work together to move the team ahead.
Since this project is being presented to computing students, we thought the subject of
dark side of the internet was extremely pertinent because these people will soon be
entering the real world and, regardless of knowledge and certification, if they lack
this knowledge, they will have to face some serious consequences.

5. Time-bound
When defining goals, timing is crucial because no matter how many objectives are
set, without a deadline or time restriction, they are entirely pointless and lead to
procrastination. Setting a strict deadline will enable you to complete the task in a
specific amount of time.

Despite the short period of time we got, this project's planning was done with
meticulous timeliness. As previously mentioned, a Gantt chart was used to improve
time and prevent excessive project delays. Overall, the project, we left ourselves two
weeks until the presentation day, giving us plenty of time to organize our resources.

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 25

1.3 Evidence of conducting meeting.
The meeting was held on the 6th September 2022 and all group member were in the
meeting held by 1pm. The presentation was commenced by our team leader nethmi on
the importance of the negative side of the internet followed by the rest of the group..
Both verbal and non verbal communication skills were used throughout the meeting
conducted as to get the maximum effectiveness of the meeting held.

The meeting was held on the IT lab on that day. And prior to the main meeting their were
few other meetings held. A whatsapp group was formed to discuss the matters of the
planning of the training program. the evidences are provided below.

FIGURE 3 - MEETING PROOF

FIGURE 2 - WHATSAPP PROOF

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1.4 Findings And Outcomes Of The Meeting
 Everyone in the group shared their views, opinion and thoughts throughout the
meeting held

 Different types of questions were aroused during the meeting held and all the
group members were able to clear their doubts.

 Every team member understood their role and what are their commitments to
the training program

 Every member of the group was called upon to present their approach to
conduct the approaching training program successfully

 The time period to finish our tasks was limited so many times managing
techniques were discussed throughout the meeting.

 Non verbal communication skills were seen throughout the meeting with every
member which was very much effective to the meeting held.

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 27

1.5 Challenges/ Problems Identified And The Plan To Overcome
Them
Problems means a situation is judged unwontedly and undesirable which must be faced and
overcome. Identification definition: the gap between the reality and expectation. Solving a
problem is a personal skill where it’s about thinking out of the box and ready to solve it.
Nobody is aware of the upcoming problems and be prepared with different solutions. Solving
the problem is the most challenging activity.

Problems identified in the group

The challenging problems identified are:
 Choosing of topic and assigning sub topics to the group members
 Selecting presenters to lead the session
 Assigning roles to group members
 New faces and peoples
 Language barrier

The problem and the implemented solution

Choosing a topic and assigning sub topics for the group members.
 For selecting a topic for the training program to be conducted on. Since we are
computing students we had to choose a topic related to the IT field. All the group
members were really creative and came up with some great ideas for the theme,
which we discussed and came to final decision as the ‘darkness of IT and how to be
protected from it”.
 This was followed by dividing the main topics into sub topics so that each
member of the group could be assigned into it. Some members even selected
multiple topics in order to complete the program material within the deadline by
the leader. .

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 28

Selecting Presenters To Lead The Session
 A few members had difficulty speaking effectively when it came to pick the
presenter. This means the understood but cannot describe it in detail. Only few
members of the team agreed to accept as presenters in the training program.

Assigning Roles To The Group Members

 Members were first concerned as to which role the should select from the
list of possible roles.
 Belbin’s theory is the best answer to this situation

New faces and peoples

New faces and people mean experiencing with none referred ones and unknown
behavioural such as optimistic, pessimistic, trusting and envious. Experiencing with new
peoples will make you aware of ground behaviour and their personality.
 The problem in the project is in the beginning of the presentation, we had no
idea about each other, about their characteristics and behaviour. Simply, out of
idea.
 The solution for the problem is We introduced ourselves to each other, spoke
about ourselves, got to know about their speciality, skills, background details
and many more to speak confidently. Therefore, nobody will hesitate to speak
with each other.

Language barrier
This is a barrier or hurdle to communicate with others who aren’t unable to speak a
common language.

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 29

 The problem in the project is we experienced few of the members weren’t able to
speak and understand languages like Sinhala and Tamil because they are from
different regions and the mother tongue is different. For example: Nethmi doesn’t
understand Tamil and kaveeshna and Nireeksha have no idea about Sinhala.
 The solution for the problem is we decided to communicate in English because
that’s the only common language. Few are weak in English and few are fluent.
Still, those who are weak in English are able to understand and respond anyhow.

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 30

1.6 Project schedule
TABLE 2 PROJECT SCHEDULE

Task Start date End date Duration

Deciding topic and assigning roles 06/08/2022 09/08/2022 3
Researching the content by each individual’s 12/08/2022 18/08/2022 6
given role
Discussion about other necessary arrangements 14/08/2022 15/08/2022 1
Preparation of project proposal 17/08/2022 23/08/2022 6
Preparation of slides 24/08/2022 27/08/2022 3
Preparing booklets & quiz Forms 30/08/2022 02/09/2022 2
Practicing & testing 04/09/2022 08/08/2022 4
Conducting the program 09/09/2022 09/09/2022 1

TABLE 3 - GANTT CHART

Aliyar Muahmmad Aadhil – unit 3 Professional

fessional Practice (COL00137968) 31
Contingencies

This means a future possible event or condition that cannot be forecast with certainty.

 Members asked to have rehearsal only last few days to project submission.
Few members are not good enough in presenting and some have no
experience how to do. So, to overcome from that negative aspect, we
decided to have rehearsal earlier whereas 1 month before the submission.
So that we have enough of time to practice well
 Asking the members to choose a sub topic by themselves will lead to too
much of time consuming and some may not. Therefore, Leader took the
responsibility of choose sub topics and assigned in accordance to their
relevant skills and experience

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 32

Task 2
2.1 Problem Solving Techniques
Working in a group to solve problems is very common in the modern era because different
people have different points of view and some problems are very difficult to solve. In
addition, some problems require an effective and properly structured output or else it will
result in inefficiency when executing the given scenario. For that reason, the following
problem-solving approaches have been developed to make this procedure simpler.

Brainstorming
This is one of the most effective methods of problem solving is by generating as much ideas
as possible to come up with a solution to get around problem, it is also helpful of the
environment is stress free and non-judgmental group of individuals are involved in the brain
storming session.

The 5 Whys
this method is the quickest when you want to get to the root cause of the problem. It is so
simple where all you have to do is as the question “why” five time. Eventually you will reach
the root cause of the issue. The constraint with this method is the answer for each why has to
be rational.

SWOT Analysis
this mainly used for assessing a desirable objective and therefore the Strengths, Weaknesses,
opportunities, Threats are considered prior to making a final decision. This help consider all
aspects of the objective, giving a broader understanding of the topic.

Drill Down Technique

this is another simple technique used to solve complex problems by first writing down the
main problem and then breaking it down to finer details to find the root cause of the problem.

Critically reasoning can be applied by carefully analyzing, conceptualizing and evaluating

ideas for problems mentioned above. One of the main issue we faced was the fear that the
audience not getting the information correct due the project being online. For this issues we
can use the five “Why” method to properly analyze the problem and come up with a solution.
Questions such as Why wouldn’t the audience understand, why can’t physical presentation be
done, why can’t an on camera presentation be done, why isn’t the connection speed

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 33

sufficient. Answering these questions will help gain more clarity into this situation and find
the root cause, with
ith just a few why question it shows that the root cause is bad internet which
limits us from doing an on camera presentation which limits us from properly explain the
presentation which results in the information not being conveyed efficiently.

2.2 Solution
tion Methodologies Used
A problem or condition that is seen to be negative or detrimental and must be solved or
overcome. When you operate as a team, you are more likely to experience issues.
Fortunately, there are several problem
problem-solving strategies available
ble to help us quickly solve
complicated issues.

This is how we solved our major problems by utilizing various problem

problem-solving
solving techniques
and methodologies.

 Dividing the main topic into sub topics

The topic we selected

ected was “Dark side of the internet
internet,”. We had to divide our major topic into
smaller sections in order to prepare a presentation for our training program. This was the
difficulty because we had many subtopics to talk on this topic
topic,, and Group Brainstorming was
the best approach we came up with to oovercome it.

Group Brainstorming:

FIGURE 4 - GROUP BRAINSTORMING

Brainstorming is a group problem

problem-solving
solving technique that entails the free presentation of
innovative ideas and solutions. This things are made a lengthy, open conversation in which
each member of the group is encouraged to think openly and propose as many ideas as

Aliyar Muahmmad Aadhil – unit 3 Professional

fessional Practice (COL00137968) 34
possible based on their different knowledge. Some of these ideas may be developed into
unique, unique solutions to problems, while others might bring new things.

We execute the Group Brainstorming session physically.. We submitted the topic to the group
members for study and suggestions, and we received numerous concepts regarding this issue
from the group members, making it easier to select sub
sub-topics
topics from the supplied concepts.
This method helped pave the way for us to resolve our problem.

 Assigning roles to group members

To function effectively as a team, the members of any group must each perform a defined
role. Members were first anxious about the part they should play and which was best for
them. We had to assign the appropriate position to each member so that they could operate
more efficiently. The 5Whys approach was utilized as a solution.

The 5 Whys:

FIGURE 5 - THE 5 WHY'S

The five whys technique is an effort to study the cause

cause-and-effect
effect relationships that underlie
a particular circumstance. The main goal of the strategy, which is similar to root cause
analysis, is to identify a problem's core cause by continually asking "Why?" I asked a group
member why this problem occurs as the first step in this tec
technique,
hnique, and after that the process
of dissecting the issue starts, leading to the problem's root. I had to ask four further whys with
varied answers after receiving the first one's answer. We eventually identified the problem's
root cause, which was figuring
ng out each participant's interpersonal abilities. Once such
abilities have been recognized, we will be able to assign them to a particular role We were

Aliyar Muahmmad Aadhil – unit 3 Professional

fessional Practice (COL00137968) 35
able to pinpoint the problem's origin thanks to the method's division of the issue into more
manageable components.

SWOT ANALYSIS

SWOT analysis: What is it? An approach to identifying and defining your SWOT is to do a
SWOT analysis (Strengths, Weaknesses, Opportunities, and Threats). A SWOT analysis can
be used to evaluate the long-term viability of a company or organization as well as specific
departmental projects. SWOT analyses can be used to assess how well a specific project, like
an online advertising campaign, is performing in comparison to initial projections. SWOT
analyses are most frequently used at the organizational level to assess how closely a business
is aligned with its growth trajectories and success benchmarks.

FIGURE 6 - SWAT ANALYSIS

TABLE 4 - SWAT ANALYSIS

Strengths  All team members were able to work

in a team unitedly.
 Each team member has his/her own
talents.
Weaknesses  Lack of communication skills.
 less time
 Team mates not comfortable in their

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 36

 assigned roles.
 Team members have lack knowledge
in computing
 Couldn’t come with a certain topic
or ideas.
Opportunities  can get experience in these skills

Threats  Couldn’t afford hard copy of

program materials since due
economic crisis of the country
 success of the training program was
very low
 members might not have active
participation & their work their work
could delay

At this event, we used problem-solving strategies like group brainstorming, root cause
analysis, and the five whys to solve a significant issue. By following a few easy steps, we can
use this strategy to solve any kind of challenging scenario.

Task 3

3.1 Own Contribution

Working on this project greatly developed my interpersonal skills. The role I played in this
project was implementer and also presented my part which was finding about dark web and
presenting it on the final day. As an implementer I was responsible in making all the ideas
that the team members put forward into practical form, I had the role of implementing all the
concepts and ideas which were put forward to make this event successfull. I took up this

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 37

position as I played many similar organizing and conduction roles,. I played my role to the
best of my abilities in cooperation with the team leader to make sure that project objectives
and set goals are achieved with the given time constraints, there were many hurdles to over
comes such as different point of views of the team members and different opinions on the
same topic chosen, some members had language barriers which had to be translated. Overall
everyone utilized their inter-personal skills to make this project a success in the give time
frame. Problems faced such language barriers, absence of members, different opinions were
dealt with proper group discussion and brainstorming sessions. I personally gained a lot from
this event and I had a lot to work as my presentation skills , giving better real world examples
for better visualization, improvement on my speech to compensate for not being able to
express my body language.

Overall I was able to grow my skills in handling a team and presenting to an audience and
help others in growing as well in any area that they are lacking. Researching on my assigned
topic dark web also gave me much a greater insight into the importance of of the role of an
implementer and the importance of working with a group to achive a specific goal
successfully and fruitfully. Due this reason I resorted to giving as much good examples so
that the audience are able to understand better.

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 38

3.2 Group Dynamics

FIGURE 7 - GROUP DYNAMICS

Dynamic group defines where two or more individuals unite or collaborate together on a
specific project or task focused group with different set of skills and knowledge to make
things happen or win the task. Dynamic group differs with individuals’ behavior for certain
roles. If the group is filled of good peoples who are really enjoy the working together culture,
then there are high chances of good dynamic group.

Characteristics of dynamic group:

1. Trust – when team members feel safe and trust, they will never hesitate to share
information and ideas. It can lead to better ideas aand
nd more creativity. Trusting will
have to make sure members meet their deadlines, carry the weight and burden and do
their part without any excuses.
2. Open communication – teams need to create clear communication and standards.
Moreover, they must feel confi
confident
dent enough to raise difficulties, team problems and
useful feedback. Stronger team dynamic and more effective collaboration are
characteristics of team that feel supported and satisfied that their issues will be
acknowledged.
3. Mutually accountable – this iss where two or more individuals agree to carry the
responsibility for the commitments which they have voluntarily made to each other.
4. Defined roles – assigning roles to members has to fit him/her with that position. It’s
important that the member to unders
understand
tand the meaning, term, jobs and responsibility.
Or else, it’s not going to work if the roles were assigned for the individual who do not
have that skill to do.

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fessional Practice (COL00137968) 39
 5. Reward members – every member should be appreciated for their effort which they
applied in the group task

These are the four main functions and structure how the groups accomplish for various
purposes.

Referring to Task 1 , it is already discussed shortly about the roles assigned to the members
in the project. The importance of will be discussed below. Belbin’s theory is an instinct
which is followed by corporate organizations to categorize individuals into specific roles. The
roles assigned are divided into three groups. The groups are:
1. Action oriented – willing or likely to take practical action to deal with a problem or
situation. An action-oriented person has an immediateness and focusing on the task
such as Shaper, Implementer and Complete finisher.
2. People oriented – skilled at or focused on interaction with people. Such interpersonal
relationship is used in organizations in order to increase productivity and create.
3. positive working environment such as Coordinator, Team worker and Resource
Investigator. Thoughts oriented – individual who thinks critically. They may present
new ideas, consider the advantages and disadvantages of ideas or have specialized
knowledge or skills such as Plant, Monitor evaluator and Specialist.

By implementing the certain roles to members, the importance is:

 Team that are balanced and rely more on behavioral contributions than job titles
 Individuals who can change their behavior based on the situation and corporate need.
 Team that performs well have the right people doing the right things Team discussion
that are tasks more effectively and discuss team contributions in a common language
 Making decisions based on facts and information
 Confidence in making individuals decisions Insight into the hidden behavioral
strengths and weaknesses
 The language to make teaching talks easier
Hereby we have discussed the importance of assigning roles in a dynamic group.

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 40

3.2.1 How team dynamics among your group members effectively
helped to achieve the shared project goal.

We have discussed about the importance of assigning roles in a dynamic group. Now it is to
evaluate further more about the group members roles which helped to achieve the project.

 Nehtmi, she is a coordinator and the leader of the project. Her skills are democratic,
extrovert, responsible and innovative. Her leadership was effective more likely to
perform well. This led the members to be attentive on their given task and increase
their productivity.

 Umar, the roles assigned to him was Complete finisher. The skills which he had are
confident, collaborative, extrovert and positive. He had an over confidence on his
positivity. He wasn’t prepared for anything and closer to the deadlines, he consumed
more time to get prepare with the assigned topic reaching the deadlines. Confidence
will lead the effort into results. But being over confidence is very hard to handle
because he might not agree always with other people’s statements. It’s very important
to listen to gain new ideas. Being collaborative, he managed to increase his
productivity and learn from others and problem solving became easier because he had
reached his deadline and he had to accept other’s statement to complete the task rather
than arguing for his statements. Therefore, it was a huge advantage to the project to
get his work done before the final deadline of the project. Even being a complete
finisher, than the expected time, he managed and tried his best to complete sooner.
 Thanushika, the roles which was given to her is Resource investigator. The skills
which she is liable are enthusiastic, extrovert, innovative and open minded. She
enthusiastic was a great example to the others in the project whereas his state of mind,
presence of thinking, preparing and executing ideas was very helpful to execute the
project on time. She was very innovative whereas many of the idea to members was
recommended by her. This led the team to achieve the project.
 And all the other members were totally committed into their assigned roles and also
were successful in achieving their targeted goal in the specific period of time.

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 41

Conclusion

According to research, the process of forming groups is advantageous but very flexible.
Groups' stages typically reflect different stages of an individual's growth. Individuals should
be aware of important aspects as well as strategies to avoid becoming stuck along the route in
order to maintain effective teamwork. Any group will perform at its highest level with the
assistance of strong leadership abilities and understanding of group dynamics. Teams and
groups differ in scope and structure, except for being similar. Teams may be significantly
bigger and frequently consists of people with overlapping skills working toward a shared
objective, whereas groups are frequently small collections of individuals with different skill
sets coming together to handle a specific problem.

Task 4
4.1 CPD

FIGURE 8 - CPD

4.1.1 Importance of continuous professional development (CPD)

The concept continuing professional development (acronym CPD) refers to the types of
learning activities that professionals engage in in order to further enhance their skills and

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 42

abilities. CPD helps learning to become aware and proactive, rather than passive and
reactive - this is facilitated by incorporating vocational and practical skills with academic
degrees. It is a major part of continuing to better oneself after completing formal schooling
.As the world's businesses continue to grow, it becomes increasingly difficult to estimate the
necessity of continuing professional development. CPD enables people to develop and
improve their existing abilities while eliminating any knowledge gaps, providing a
competitive advantage in situations when one is necessary - such as a job interview. CPD
can also help people stand out in the job market, as many candidates competing for certain
roles often have comparable core talents. (Bpp.com,2022)

a) Importance of CPD to employees (DeltaNet, 2019)

 Qualifications are kept up to date, allowing learners to develop relevant skills on the
job
 Fills knowledge gaps and enables people to adapt to a fast-paced world.
 Aids in increased workplace productivity and the capacity to learn and develop.
 Employees are able to exhibit their desire, aptitude, and readiness to learn new
abilities.
 Keeps people focused on the road to professional advancement, which leads to job
stability and success at work.

b) Importance of CPD to employers (DeltaNet,2019)

 Maintains excellent standards across the organization.
 Contributes to the growth and prosperity of an organization in a good way.
 Encourages a learning culture and fosters a positive working connection with
workers.
 Increases employee productivity and aids in the development of a more productive
and motivated workforce.
 Employee retention is improved because employees feel appreciated and loyal to
the firm.
 Allows employers to accept change and respond to changes in their sector.

c) Contribution of CPD for my personal learning

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 43

When it comes to CPD's impact on my own development, the first time we employ edit was
to execute our training program. Because there were no specialists relating to this issue and
training events, it was a huge success to utilize CPD to execute the training event.

Because the training event's theme was new to me and the group, it was novel and will be
beneficial when we work in a cooperative firm. It also encouraged me to contribute to all of
the group members, gain new skills and information required to execute a training program,
and comprehend what it means to be a professional. It also gave me experience that I would
be able to utilize in the future. I can enhance my abilities and knowledge for a better future
job by enrolling in CPD.

4.1.2 An evaluation on the range of CPD

CPD evaluation is critical since it indicates which CPD technique will allow
for significant improvement in your workers' performance.

Evidence Criteria:

Production Data – This is the information that is often used in companies, and it is
handled with by specialists to complete the day-to-day job.

Personnel Data – This is information on an organization's workers. Biographical

information, academic credentials, and so forth.

Judgmental Data – The information is gathered using a numerical rating scaleand is

completed by the supervisor of the employee being assessed.

Rating Methods:

Ranking - Ranking is a tool for performance evaluation in which a specified

proportion of employees are classified into various categories depending on how well they
perform in comparison to their colleagues.

Paired Comparison - Paired Comparison is a method of evaluating a

limited number of options by comparing them to one another. It is a simple and
effective method for evaluating and ranking options when the assessment criteria are
highly subjective.

Check List - Another simple way for evaluating an employee's performance is the
checklist method. The Manager creates a checklist and sends it to the assessor using this

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 44

approach. The checklist may comprise a series of questions (depicting an employee's conduct
and work performance), to which the assessor must respond with a simple 'YES' or 'NO'

Management by objectives - Can be characterized as a procedure in which each

subordinate, in cooperation with his superior, establishes performance goals and
objectives before the outset of the assessment period.

These techniques may be used to assess an employee's effectiveness in a company, and the
person's performance can be enhanced in order for him to meet his goals. The best technique
among these tactics is paired comparison since it allows employers to quickly identify the
most successful people in the group and allows them to focus on the low performers and
assist them improve their performance via ongoing professional development. Despite the
fact that the ranking method is the same, combined comparison does not distinguish low-
performing representatives in the same way that the ranking method does, which has a
negative impact on the representative.

4.2 Continuous Development Plan for the group members

TABLE 5 - CPD OF MEMBERS

Member Name Responsibility Weakness Recommended Method

Nethmi Leading the Getting along with Try socialize more with the
Gunesinghe group and the group members group members
presenter
Kavishna Assisting the Listening Practice to listen and answer
Devanandhan leader when communicating
Thanushika Research and Interaction between Speak freely without
Suriyakumar provide group members hesitation and open up
information on
the topic

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 45

Mohammed Assisting the Reserved to Give your ideas and thoughts
Arkam Rizvi leader and communicate with openly without a doubt
coordinating group members
Muhammad Presenting the Reserved to Speak up your ideas within
Aadhil(author) presentation communicate the group
Nireeksha To find external Communication Don’t hesitate to provide your
resource about opinion
the topic
Yashodha Research and Getting along with Speak freely with everyone
provide group members and be sociable
information on
the topic
Mohammad Designing and Fear of providing Provide your ideas without
shabeer operating slides ideas any hesitation
Mohammad Research and Backing up from the Break your fear and come
Hafeez provide given task forward
information on
the topic
Mohammad Proving Interaction with the Speak with the members to
Umar information on group members know about them
the topic and
presenter

Conclusion

Our group's goal was to master the subject "dark side of the internet" and provide it to the
public as a training program. Our ability to express it effectively improved as a result of the
CPD. It also had an impact on our ability to improve our interpersonal skills and our ability to
run a training program.

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 46

4.2.1 Personal development plan
TABLE 6 - PDP

Name: Current Position: Date Started:

Aliyar Muhammad Aadhil HND computing student 06th August 2022

Career Mission Statement (What you intend to accomplish, and why)

I wanted to be a successful cyber security Engineer

Major Career Goals (What you need to accomplish in the medium term to further your mission)

Goal: Complete my HND and Target Date: January 2024

Goal: Join into a reputed firm as an Intern Target Date: January 2024

Goal: Top-up in Cyber Security Target Date: December 2024

Goal: Start my own company Target Date: June 2026

4.2.2 Personal Skill Audit

TABLE 7 - PERSONAL SKILL AUDIT

Skill/Competency Ranking
Good at managing time effectively A
Good at completing all task within given time A
Good at all Microsoft related products B
Good at knowledge of all Adobe products B
Good understanding of major programming languages B
Can communicate a variety of languages. B
Able to present well in front of higher officials. A
Ability to discuss a pressing topic effectively C
Good at thinking out of the box for a solution B
Public speaking ability D
Good at diving tasks among group members B
Good at giving and accepting ideas and opinions. B

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 47

Active participation during team work A
Good at thinking logically and wisely when attempting to solve an issue A
Positive and open-minded at any given situation A
Good at accepting and encouraging challenging situations. A
Helpful and giving A

Having a sound knowledge of computer software and hardware E

Deep understanding on networking C

A – I have demonstrated this skill/I demonstrated high competence.

B – I have this skill/competency but some improvements could be made.

C – I need to improve this skill/competency.

D – I need to put in considerable work to develop this skills/competency.

E – I need to acquire this skill/develop this competency

4.3 Compare and contrast different motivation theories

What is Motivation Theory?

Motivation theory is the process of what motivates an employee to work toward a

specific objective or achievement. It is vital in many aspects of society, but it is especially
important in business and management. This is due to the fact that a motivated employee is
more productive, and a productive employee is more advantageous. (breathehr.com, 2021)

Some of the popular motivation theories:

 Maslow’s hierarchy of needs

 Herzberg’s two factor theory
 McClelland’s theory of needs
 Vroom’s theory of expectancy
 McGregor’s theory X and Y
Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 48
FIGURE 9 - MASLOW'S HEIRARCHY

The difference between Maslow’s hierarchy of needs and Herzberg’s two factor theory
shown in the below table

TABLE 8 - DIFFERENCE BETWEEN MASLOW'S HEIRARCHY AND HERZBERG'S TWO FACTOR THEORY

Basis Maslow’s Model Herzberg’s Model

Meaning Maslow's Theory is a general Herzberg's Theory on
theory on motivation which motivation says that there are
states that the urge to satisfy various factors existing at the
needs is the most important workplace that causes job
factor in motivation. satisfaction or dissatisfaction
Order of needs The hierarchical arrangement No such arrangement
of needs.
Emphasis Descriptive Prescriptive

The essence of the theory Unsatisfied needs energize Gratified needs cause
behavior; this behavior causes performance.
performance.
Motivator Any need can be a motivator Only higher-order needs
if it is relatively unsatisfied. serve as motivators.
Applicability Take a general view of the Takes a micro-view and deals
motivational problems of all with work-oriented
workers motivational problems of
professional workers.

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 49

Factors The existence of some factors The positive and negative
creates a positive attitude. factors are completely
different
The similarities between Maslow’s hierarchy of needs and Herzberg’s two factor theory

 All Maslow and Herzberg underlined the importance of employee motivation..

 Both theories influence employee psychology and acting appropriately, resulting in
increased employee motivation.
 Maslow's physiological, safety, and social requirements are comparable to Herzberg's
hygiene or maintenance factors.
 Maslow's theory's esteem and self-actualization needs are comparable to Herzberg's
motivating factors.

The main difference is that Maslow's theory is focused on individual needs and their
fulfilment. In contrast, Herzberg's theory is focused on employee recognition. According to
McClelland's theory of needs, every employee has one of three primary driving motivators,
such as the desire for accomplishment, affiliation, or power. There is also a contrast between
these three theories in that Maslow's Theory focuses on common human requirements, but
Herzberg's Theory and McClelland's Theory do not since they simply rely on work content
elements

The differences between McGregor’s theory X and Y shown in the below table

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 50

 FIGURE 10 - MCGREGORS THEORY X AND Y

TABLE 9 - DIFFERENCE BETWEEN MCGREOGORS THEORY X AND Y

Basis McGregor’s theory X McGregor’s theory Y

Meaning It entails severe monitoring Employees are self-directed
over co-workers and self-motivated in order to
advance and improve.
Work/Responsibility Work is something they Work is natural, and they
dislike, and they try to avoid accept responsibility.
taking on responsibility.
Leadership Their management style is management style is
autocratic democratic
Motivators They are motivated They are mostly motivated
Financially by non-financial rewards
Focused on Psychological needs and Social needs, esteem needs
Security needs and self-actualization needs
Ambition They aren't really ambitious They are highly ambitious

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 51

Control Tight Lenient
Authority Centralized Decentralized
Direction Constant direction is Little to no direction is
necessary required.

Maslow's motivation theory, in my opinion, focuses on all elements of individual needs,

whereas other theories concentrate exclusively on work specific parts of demands and
fulfilment. This is a major benefit for nearly any firm since employees do not have to be
specialists to implement this approach. Maslow's hierarchy of needs covers all of an
individual's needs in a hierarchy that all humans act in a way that will address basic needs
before moving on to satisfy other, so-called higher level needs like esteem needs to self-
actualization needs, ensuring that every employee can be provided with a motivating factor
that can lead to achieving their goal. Everyone can comprehend this idea since we all go
through all of the stages in our lives that are represented in the hierarchical triangle.

It is critical for businesses to use appropriate motivational components to advance the career
advancement of representatives in their human asset sector, because it drives employee
performance, which may be a key figure in the continued advancement of the undertaking,
thus giving it a competitive advantage. Because representatives operate in an unusual manner
in the workplace, the company's strategy may be used to encourage them. Motivational
speaking is likely to create leaps in job contentment and therefore aids in the advancement of
their work execution. As a result, inspiration is one of the most difficult and important
aspects of mechanical and organizational psychology. (Smither, 1997)

Making workers effectively take part in CPD when they are motivated will bring huge
benefits to the organization since they learn or develop modern professional skills and
knowledge, which makes a difference to move forward the organization's productivity and
viability, demonstrating that applications of motivational theories are vital to the
organization's victory.

Aliyar Muahmmad Aadhil – unit 3 Professional Practice (COL00137968) 52

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Belbin (2021). Belbin Team Roles. [online] Belbin.com. Available at:

https://www.belbin.com/about/belbin-team-roles. [Accessed 3 Sept.2022]

MindTools (2021). SMART goals – how to make your goals achievable. [online] Mindtools.
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Sept.2022].

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