VoIP Phone

SP Series User Manual

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 Safety Notices
Please read the following safety notices before installing or using this phone. They are crucial for the safe
and reliable operation of the device.

 Please use the external power supply that is included in the package. Other power supplies may
cause damage to the phone, affect the behavior or induce noise.

 Before using the external power supply in the package, please check with the power voltage.
Inaccurate power voltage may cause fire and damage.

 Please do not damage the power cord. If power cord or plug is impaired, do not use it, it may cause
fire or electric shock.

 The plug-socket combination must be accessible at all times because it serves as the main
disconnecting device.

 You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of
the hazards involved with electrical circuitry and be familiar with standard practices for preventing
accidents.

1. Introduction
Thank you for your purchasing our SIP phone, it is a rugged telephone that provides voice communication
over the same data network that your computer uses.
This phone is designed for use in harsh, dusty, wet and noisy conditions such as mining, subway, tunnel,
marine, off-share, industrial and outdoor sites

This guide will help you easily use the phone.

The phone has two Network ports: The LAN port . Before you connect the power source, please carefully
read Safety Notices below

2. Initial connecting and Setting

2.1. Connect the phone
Step 1: Connect the IP Phone to the corporate IP telephony network. Before you connect the phone to the
network, please check if your network can work normally.

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You can do this in one of two ways, depending on how your workspace is set up.

Direct network connection—by this method, you need at least one available Ethernet port in your
workspace. Use the Ethernet cable in the package to connect LAN port on the back of your phone to the
Ethernet port in your workspace. you can make direct network connect. The following two figures are for
your reference.

Shared network connection—Use this method if you have a single Ethernet port in your workspace with
your desktop computer already connected to it. First, disconnect the Ethernet cable from the computer
and attach it to the LAN port on the back of your phone. Next, use the Ethernet cable in the package to
connect LAN port on the back of your phone to your desktop computer. Your IP Phone now shares a
network connection with your computer. The following figure is for your reference.

3. Basic Functions
3.1. Accepting a call

 Picking up handset to accept incoming calls.

3.2. Making a call

3.2.1 Free dial

 Picking up handset and then press the number, it will dial out.

3.2.2 Hot-line dial

 Picking up handset, it will dial out directly. Set hot-line in advance.

3.3. Ending a call

 Hang back the handset to end calls

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 Model No.
Item KNSP-01/KNSP-09 KNSP-11/KNSP-08 KNSP-16 KNSP-18T/KNSP-10
KNSP-08/KNSP-08L KNSP-18 KNSP-22 KNSP-03/KNSP-26
KNSP-18LCD
Free dial √ √ √ ×
Hotline × × × √
Handset √ √ √ √

 Dial 9 * 9 * 200, the phone will broadcast IP address.

 Dial 9 * 9 * 100, it will restore the factory setting.

4. Operation
4.1 Setting via Web Browse
Set the computer and telephone in same LAN network;
When this phone and your PC are connected to network, open the Internet Explorer and then enter the IP
address of the LAN port in this phone (e.g. http://xxx.xxx.xxx.xxx). (If the log port is not standard port 80,
you should input http://xxx.xxx.xxx.xxx:xxxx/) See the following web interface.
User: admin
Password: admin

※If you didn’t save the setting, the system would the configuration last time when powered on next time.
After changing the parameter, click【MANINTENANCE】→【CONFIG】→【SAVE】, the configuration
will be saved and take effect soon.

Before the below steps, please register the phone on your server. The solution【SIP CONFIG】→
INPUT THE SERVER INFORMATION

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4.2 WEB Configuration
4.2.1 Status
STATUS
Field Name Explanation
System Shows the model number, and current time, status and IP address
Network Shows the status of connection and other information
Accounts Shows the status of registration

4.2.2 SIP config

Get your SIP account from your server
Fill the IP address, port,account name, password and number as below.

SIP Config
Field Name Explanation
Sip Enable If the phone registered on your server successfully the status is Enable, or

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 it shows Unabble
Register Switch ON
Unegister Switch OFF
Display Name Set the display name.This can be English name or telephone number
Account Name Set the server name.
Auth ID Input your SIP server ID
Password Set your SIP server password
Register Server Config SIP server’s IP address
Register Port Config SIP server’s port
Domain Config SIP server’s IP address
SIP Heart Beat The interval time for detecting with server
1: Add ”00” in the corresponding location
Eg: (a:00)
2: Delete the digit in the corresponding location
(d)
3: Modify the numbers to “89”
Eg: (m:89)
Dialing Rules
You can config the server IP and port. This setting go into effect after
rebooting

4.2.3 Config

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4.2.3.1 Network
You can set the connection type, auto-negotiation and network port.

Field Name Explanation

Displays the configuration information on LAN port, including the connect mode of
LAN port (Static, DHCP), MAC address, the IP address of LAN port, ON or OFF of
DHCP mode of LAN port.

Please select the proper network mode according to the network condition. Three
different network settings:
Network  Static: If your ISP server provides you the static IP address, please select this
mode, then finish Static Mode setting. If you don’t know about parameters of
Static Mode setting, please ask your ISP for them.
 DHCP: In this mode, you will get the information from the DHCP server
automatically; need not to input this information artificially.

4.2.3.2 Phone
You can set auto-answer, hookOn wait time, ringer tone, volume settings and codecs settings.

Field Name Explanation

Shows the time of auto-answer and automatic a on-hook, volume of ringing tone,
mic, speaker, voice codec and etc.
Notes: Codecs Setting
Phone
Preference 1
G.711A/u,G.729,G726
Preference 2

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 G.711A/u,G.729,G726, Nonuse
Preference 3
G.711A/u,G.729,G726, Nonuse
Preference 4
G.711A/u,G.729,G726, Nonuse
Preference 5
G.711A/u,G.729,G726, Nonuse

Setting hot-line:
Status: ON
Phone: inputting the telephone number
Line: SIP1

4.2.3.3Security
Supports 2 output setting
Supports modification on Output Level, Output Trigger Mode (Ring, on hook, talking, DTMF)

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 Field Name Explanation
Supports 2 output setting
Security Supports modification on Output Level, Output Trigger Mode (Ring, on hook,
talking, DTMF)

4.2.3.4 Time
NTP Enable: Yes means synchronizing the time automatically via DHCP mode.
Field Name Explanation
1. Configure primary NTP Server Address and server port
2. Configure secondary NTP Server Address and server port
Time
3. Configure Time Zone
4. Interval time for synchronizing with server. Default is 60 seconds.

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4.2.3.5 Language
Change the system language in Chinese or English

4.2.4 Maintenance
If the configuration finished, click “the reboot” on the phone to restart the phone.
Field Name Explanation

If you save the above setting, click 'Reboot' button to restart the phone.

Reboot

1.Click save, and then will save your config file. File format is .txt or .xml
2. Upload the config file: click view to find the config files and download it
Config 3.Click clear and then will clear your configuration information. Or you can
press 9*9*100# on the keyboard. The default IP address is
192.168.100.155.

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 Select a file to update the system(You can get the file from original factory)

Upgrades

Resetting the user name and password

User setting

1. Click “Start”to capture and click confirm;

2. Click 'Stop' button to stop capture;
3. Click 'Download' button to download the package file.

Network Capture

Debug Please enter command. This is for engineer to detect.

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 Click 'Logout' button to logout the system. You need to input the username
Logout
and password next time.

4.2.5 No sip server point to point configuration:

1.IP phones that need to do point-to-point communication, set the IP address

of the network port to a fixed IP. The setting method is the same as the 4.2.3
Config chapter of the manual.

Make sure there are no duplications and conflicts with each IP address.

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Log in to the IP phone configuration page, select the mode as Static mode in the
Setting->Network option, and fill in the IP address, subnet mask, and exit
gateway information into the information you need. The IP address set in this
example is 192.168.1.199, subnet mask 255.255.255.0, gateway 192.168.1.1.

2.Enter the SIP config settings page to fill in the phone number of this IP phone,
as shown below.

In the SIP config settings -> SIP 1 settings, configure the phone number of

this IP phone. The IP phone supports 2 phone numbers. Under normal

circumstances, just fill one number is enough, and fill like the above picture,

fill in the phone number at the Display Name and Account Name. The phone

number in this test case is 9264. Note that OFF is selected at the Register

Switch.

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3.In the SIP config settings -> SIP 1 settings, add a call path, we assume that the

IP address of the other IP phone is 192.168.1.11, the phone number is 9265,

then we add a corresponding rule in the Dialing Rules so that the IP phone can

call the 9265 IP phone when dialing the 9265 number, just fill in the default port

5060 at the Server Port.

(Note: The configuration method of the IP phone of 9265 is the same from

setting up the network, adding the phone number, and doing the call routing

method. The only difference is that the content of 9265 Dialing Rules is the

phone number of 9264 and the 9264 IP phone’s IP address)

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4.Add hotline function to achieve auto dialing. As shown below:

Go to the Setting->Phone setting, select ON in the Hot Line option, and

configure the phone number of the other IP phone to apply it.

5.After setting it, save it and restart the device to use it normally.

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4.2.6 Logout

Click the Log out button to leave the web operation

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6.Installation

KNSP-01/KNSP-03/KNSP-08/KNSP-08L/KNSP-09/KNSP-10/KNSP-11/KNSP-16

KNSP-18/KNSP-18T/KNSP-18LCD

KNSP-08L

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KNSP-18

7.Packaging Information

Packaging Information
Model One unit Two units Three units Four units
KNSP-01 43*28*20cm 6kg
KNSP-03 45*31*43 12.7kg 57*46*45 25.6kg
KNSP-08L 45*31*43 14.9kg
KNSP-09 45*31*23 5.7kg 45*31*44 9.95kg

8.After-service
(1) Avoid the water insert into the telephone in raining days.
(2) Check the power supply and wire cables regularly.
(3) Keep the handset dry and clean.
(4) Do not disassembled the telephone under the condition of no engineer.
(5) Please operate following this user manual
(6) Coat the anti-rust oil when appears rusty parts.

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 Thank you for using Koontech brand products！

Our philosophy is: focus on quality, service, continuous innovation, and customer friendliness.

Our team: camel's team, with goals, discipline, perseverance, endurance and resilience.

Our staff: honest, sincere, careful and meticulous.

Our vision: to create a world brand and build a century old store. Become a respected enterprise!

Our business

Shenzhen Xijun Technology Co., Ltd. is a communication infrastructure integrating R & D, production and
sales all kinds of special emergency communication system providers are the world's leading integrated
communication solution providers. We are committed to the R & D and production of industrial telephone
and emergency communication system.

·We provide no host call system for petroleum, chemical, metallurgy, steel, tunnel and other industries
and projects;

·We provide SOS emergency call system for scenic spots, resorts, country parks and municipal squares;

· We research, develop and produce world-class offshore drilling platforms, LNG liquefiers,
petrochemicals and coalintrinsically safe explosion-proof telephone for other industries;

· Passenger call system and SOS emergency call for subway, expressway, integrated management
corridor, airport, wharf telephone, as well as the special interphone for the disabled and the hearing
impaired;

·Clean room telephones for pharmaceutical factories, dust-free workshops, hospitals, banking customer
service telephones, disabled people special window intercom for hearing impaired;

·The sound power counter, outdoor weather proof telephone station, noise elimination booth and public
telephone booth used in military special industry.

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