NetBackup771 GettingStarted Guide
NetBackup771 GettingStarted Guide
Release 7.7.1
21353428
Symantec NetBackup™ Getting Started Guide
Documentation version: 7.7.1
PN: 21353428
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Technical Support
Symantec Technical Support maintains support centers globally. Technical Support’s
primary role is to respond to specific queries about product features and functionality.
The Technical Support group also creates content for our online Knowledge Base.
The Technical Support group works collaboratively with the other functional areas
within Symantec to answer your questions in a timely fashion. For example, the
Technical Support group works with Product Engineering and Symantec Security
Response to provide alerting services and virus definition updates.
Symantec’s support offerings include the following:
■ A range of support options that give you the flexibility to select the right amount
of service for any size organization
■ Telephone and/or Web-based support that provides rapid response and
up-to-the-minute information
■ Upgrade assurance that delivers software upgrades
■ Global support purchased on a regional business hours or 24 hours a day, 7
days a week basis
■ Premium service offerings that include Account Management Services
For information about Symantec’s support offerings, you can visit our website at
the following URL:
www.symantec.com/business/support/
All support services will be delivered in accordance with your support agreement
and the then-current enterprise technical support policy.
Customer service
Customer service information is available at the following URL:
www.symantec.com/business/support/
Customer Service is available to assist with non-technical questions, such as the
following types of issues:
■ Questions regarding product licensing or serialization
■ Product registration updates, such as address or name changes
■ General product information (features, language availability, local dealers)
■ Latest information about product updates and upgrades
■ Information about upgrade assurance and support contracts
■ Information about the Symantec Buying Programs
■ Advice about Symantec's technical support options
■ Nontechnical presales questions
■ Issues that are related to CD-ROMs, DVDs, or manuals
Support agreement resources
If you want to contact Symantec regarding an existing support agreement, please
contact the support agreement administration team for your region as follows:
NetBackup clients
Platform OS Contents
Note: The NetBackup vCenter plug-in for ESX is available electronically from the
Symantec Fileconnect download site. It is free to customers under maintenance
contract. An e-mail with access information to the Symantec Fileconnect download
site was sent when NetBackup 7.6.1 became generally available. More information
is available.
See “About the NetBackup Electronic Software Distribution (ESD) images”
on page 11.
After you place your order, Symantec sends you an email with a license certificate
that includes the following information:
List of NetBackup licenses This list includes all of the licenses for the products that you
purchased ordered.
Serial number for access to Instead of a DVD media kit, you can use this serial number
download NetBackup to download the Electronic Software Distribution (ESD)
products images for NetBackup product installation.
https://fileconnect.symantec.com/LangSelection.jsp
When you install NetBackup, Symantec recommends that you enter all other product
license keys on the master server when you are prompted. Although you can add
these license keys later, it is easier to enter them when you install the master server
software.
For detailed information on how to administer NetBackup license keys, refer to the
NetBackup Administrator’s Guide, Volume I.
http://www.symantec.com/docs/DOC5332
Table 2
Procedure Details
Create a SymAccount profile on the SORT See “To create a SymAccount profile on the
webpage SORT page” on page 14.
Create generic installation reports See “To create a generic installation checklist”
on page 14.
NetBackup Getting Started Guide 14
Recommended SORT procedures for new installations
Table 2 (continued)
Procedure Details
CAPTCHA text Enter the displayed CAPTCHA text. If necessary, refresh the
image.
4 Click Submit.
5 When you receive your login information, you can log into SORT and begin
uploading your customized information.
To create a generic installation checklist
1 In your web browser, navigate to:
https://sort.symantec.com/netbackup
2 Find the Installation and Upgrade Checklist widget.
NetBackup Getting Started Guide 15
Recommended SORT procedures for new installations
Product version you Select the correct version of NetBackup. The most current
are installing or version is always shown at the top of the list.
upgraded to
Product version you For new installations, do not make any selections. For
are upgrading from upgrades, you can select the currently installed version of
(optional) NetBackup.
6 On the Welcome screen, select NetBackup from the product family section
and click Next.
7 On the System Selection screen, add all computers you want analyzed. Click
Browse to see a list of computers you can add to the analysis. Symantec
recommends starting the tool with an administrator or a root account.
8 When all systems are selected, review the System names section and click
Next.
9 In the Validation Options screen, under Validation options, select the version
to which you plan to upgrade.
10 Click Next to continue
11 The utility performs the requested checks and displays the results. You can
upload the report to My SORT, print the results, or save them. Symantec
recommends that you upload the results to the My SORT website for ease of
centralized analysis. Click Upload and enter your My SORT login information
to upload the data to My SORT.
12 When you are finished, click Finish to close the utility.
To create a system-specific installation report for UNIX or Linux
1 Go to the SORT website:
https://sort.symantec.com/
2 Select SORT > SORT for NetBackup
3 Change to directory that contains downloaded utility.
4 In the Custom Reports Using Data Collectors, select the Data Collector
tab.
5 Download the appropriate data collector for your platform.
The data collector is OS-specific. To collect information about Windows
computers, you need the Windows data collector. To collect information about
UNIX computers, you need the UNIX data collector.
6 Run ./sortdc
The utility performs checks to confirm the latest version of the utility is installed.
In addition, the utility checks to see it has the latest data. The utility then lists
the location of the log file for this session.
7 If requested, press Enter to continue.
8 Select the NetBackup Family at the Main Menu.
NetBackup Getting Started Guide 17
Recommended SORT procedures for upgrades
Table 3
Procedure Details
Create a SymAccount profile on the SORT See “To create a SymAccount profile on the
webpage SORT page” on page 14.
NetBackup Getting Started Guide 18
Recommended SORT procedures for upgrades
Table 3 (continued)
Procedure Details
Review the future platform and feature plans. See “To review future platform changes and
feature plans” on page 18.
Review the hot fix and emergency
engineering binary release auditor See “To review hot fix and emergency
information. engineering binary information” on page 18.
Hot fix of EEB Shows the hot fix or EEB number that was entered on the
Identifier previous screen.
Check Requirements
Operating system:
■ For a complete list of compatible UNIX and Linux operating systems, refer
to the Software Compatibility List (SCL) at the following website:
http://www.netbackup.com/compatibility
Memory:
http://www.symantec.com/docs/DOC5332
NetBackup Getting Started Guide 20
Installation requirements for UNIX and Linux systems
Check Requirements
Disk space:
Note: The value for disk space is for initial installation only. The NetBackup
catalog requires considerably more space once the master server is placed in
a production environment. For additional information on sizing requirements for
the NetBackup catalog, refer to the NetBackup Backup Planning and
Performance Tuning Guide.
http://www.symantec.com/docs/DOC5332
■ Ensure that the gzip and the gunzip commands are installed on the local
system. The directories where these commands are installed must be part
of the root user’s path environment variable setting.
Clustered systems:
■ Ensure that each node in the NetBackup cluster can run the ssh command,
the rsh command, or its equivalent (on HP-UX, the command is remsh).
The root user must be able to perform a remote login to each node in the
cluster without entering a password. This remote login is necessary for
installation and configuration of the NetBackup server and any NetBackup
agents and options. After installation and configuration are complete, it is
no longer required.
■ You must install, configure, and start the cluster framework before you install
NetBackup.
■ You must have defined a virtual name using DNS, NIS, or the /etc/hosts
file. The IP address is defined at the same time. (The virtual name is a label
for the IP address.)
http://www.symantec.com/docs/DOC5332
NetBackup Getting Started Guide 21
Installation requirements for Windows systems
Check Requirements
Operating system:
Memory:
http://www.symantec.com/docs/DOC5332
An NTFS partition.
NetBackup Getting Started Guide 22
Installation requirements for Windows systems
Check Requirements
Disk space:
Note: The value for disk space is for initial installation only. The NetBackup
catalog requires considerably more space once the master server is placed in
a production environment. For additional information on sizing requirements for
the NetBackup catalog, refer to the NetBackup Backup Planning and
Performance Tuning Guide.
http://www.symantec.com/docs/DOC5332
Clustered systems:
■ All nodes in the cluster must run the same operating system version, service
pack level, and NetBackup version. You cannot mix versions of server
operating systems.
■ The installation account must have administrator privileges on all remote
systems or on all nodes in the cluster.
http://www.symantec.com/docs/DOC5332
■ NetBackup services and port numbers must be the same across the network.
■ Symantec suggests that you use the default port settings for NetBackup
services and Internet service ports. If you modify the port numbers, they
must be the same for all master servers, media servers, and clients. The
port entries are in the following file:
%SYSTEMROOT%\system32\drivers\etc\services. To change the
default settings, you must perform a custom installation of NetBackup or
manually edit the services file.
NetBackup Getting Started Guide 23
NetBackup 7.7.1 binary size requirements
Check Requirements
■ You must provide the names of the Remote Administration Console hosts
during master server installation.
See “Installation requirements for UNIX and Linux systems” on page 19.
Install the latest operating system (OS) updates for all computers in your backup
environment.
Install and configure the latest updates for all storage devices and make sure
that they work with your OS.
NetBackup Getting Started Guide 24
How to prepare for NetBackup installation
Table 7 describes the information you should have available when you install
NetBackup.
Master server names (fully qualified domain names and short names)
Note: When you are prompted for server names, always enter the appropriate
host names. Do not enter IP addresses.
Media server names (fully qualified domain names and short names)
Note: When you are prompted for server names, always enter the appropriate
host names. Do not enter IP addresses.
Names of the Remote Administration Console hosts that you plan to install
(during master server installation).
When you have checked all items in the tables that pertain to your backup
environment, you are ready to install NetBackup.
NetBackup Getting Started Guide 25
About NetBackup configuration
Configure Storage Devices Use this wizard to configure the storage devices that you
want NetBackup to use. The wizard uses device serialization
to configure robotic libraries and drives.
Configure Disk Storage Use this wizard to create and configure a storage server and
Servers a disk pool to use the new storage server.
Configure Cloud Storage Use this wizard to create a cloud storage server and a disk
Server pool, to allow NetBackup to send your data to your cloud
storage provider.
Configure Disk Pool Use this wizard to create and configure a disk pool and a
storage server to use the disk pool.
Confgure Volumes Use this wizard to configure the removable media to use for
backups.
Configure the Catalog Use this wizard to specify how and when NetBackup
Backup configuration and catalog information are to be backed up.
Catalog backups are essential to recovery of your data, in
case of a server failure or crash.
Table 8 describes the names of the technical manuals that relate to NetBackup.
Installation guides Symantec NetBackup Installation Guide for UNIX and Windows