WebView User Guide
WebView User Guide
User Guide
SecurOS WebView User Guide (UG - EN, build 122 on 24.04.2020).
Printed in US.
Intelligent Security Systems reserves the right to make changes to both this Manual and to the products it describes. System
specifications are subject to change without notice. Nothing contained within this Manual is intended as any offer, warranty, promise
or contractual condition, and must not be taken as such.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any human or
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of this publication may not only infringe copyright but also reduce the ability of Intelligent Security Systems to provide accurate and
up-to-date information to both users and operators.
SecurOS WebView 3 User Guide
Contents
Contents
1 Preface 5
1.1 Scope
........................................................................... 5
1.2 Target
. . . Audience
........................................................................ 5
1.3 Using
. . .This
. . . .Manual
.................................................................... 5
1.4 Getting
. . . .Technical
. . . . . . . . .Support
.............................................................. 5
1.5 Design
. . . .Convention
....................................................................... 7
1.6 Design
. . . .Elements
....................................................................... 7
2 General Features 8
2.1 Types
. . .of
. .Configurations
...................................................................... 8
2.1.1 Standalone
. . . .Configuration
................................................................................. 8
2.1.2 Server-Workstation
. . . . . . . . . . .Configuration
.......................................................................... 8
3 Deploying Module 9
3.1 Checking
. . . . . .System
. . . . . . .Requirements
.............................................................. 9
3.1.1 Web Browser
. . . . . .Requirements
............................................................................... 9
3.2 Installing
. . . . . .Server
. . . . . .Application
............................................................... 9
3.2.1 Installation
. . . . .Procedure
................................................................................ 10
4 Setting up Module 14
4.1 Object
. . . . Reference
....................................................................... 15
4.1.1 WebView
. . . Server
.................................................................................. 15
4.1.2 WebView
. . . Monitor
.................................................................................. 17
4.2 Editing
. . . . .XML
. . . . File
.................................................................. 20
4.2.1 Setting. Video
. . . . . .Server
. . . . . .Address
........................................................................ 20
5 Using Module 22
5.1 Specifics
. . . . . . .of. .the
. . .Interaction
. . . . . . . . . .with
. . . .Different
. . . . . . . .Browsers
......................................... 22
5.2 Configuring
. . . . . . . . .Browser
.................................................................. 22
5.2.1 Configuring
. . . . . .Internet
. . . . . . Explorer
. . . . . . . .Browser
................................................................. 22
5.2.2 Configuring
. . . . . .Mozilla/Firefox
. . . . . . . . . . . . Browser
................................................................... 22
5.2.3 Configuring
. . . . . .Opera
. . . . .Browser
.......................................................................... 23
5.3 Starting
. . . . . .Module
..................................................................... 23
5.4 Working
. . . . . .with
. . . .WebView
. . . . . . . . .Monitor
........................................................ 26
5.4.1 Choosing
. . . .Monitor
. . . . . . .and
. . . Layout
....................................................................... 27
5.4.2 Activating
. . . .Camera
................................................................................. 27
5.4.3 Choosing
. . . .Camera
. . . . . . .From
. . . . .List
..................................................................... 27
5.4.4 Running
. . .Macros
.................................................................................. 28
5.4.5 PTZ Control
..................................................................................... 29
5.4.6 Working
. . .in. .DVR
. . . .Mode
............................................................................ 30
5.5 Working
. . . . . .With
. . . . Camera
................................................................. 32
5.5.1 Pausing
. . and
. . . .Resuming
. . . . . . . . .Video
...................................................................... 32
5.5.2 Entering
. . .and
. . . Leaving
. . . . . . . Archive
........................................................................ 33
5.5.3 Navigating
. . . . .Archive
. . . . . . Using
. . . . . .the
. . .Time-Line
................................................................. 35
5.5.4 Navigating
. . . . .Archive
. . . . . . Using
. . . . . .the
. . .Calendar
................................................................. 35
5.6 Working
. . . . . .with
. . . .Video
. . . . . .via
. . .Mobile
. . . . . .Device
.................................................. 37
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SecurOS WebView 4 User Guide
Contents
7 Appendixes 40
7.1 Appendix
. . . . . . .A.
. .Technical
. . . . . . . . .Support
. . . . . . . Information
.................................................. 40
Index 42
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SecurOS WebView 5 User Guide
Preface
1 Preface
This section contains general information about this document, the means of its design and use, as well
as how to get additional technical support for the product.
1.1 Scope
This manual describes the process of installing, configuring and using the SecurOS WebView Module
software on server and client computers, as well as providing a list of events and actions to control the
objects within the SecurOS integrated security system.
Installing and configuring software: this manual is designed for system administrators having
advanced skills in Microsoft Windows Operating Systems, installing new hardware into system units,
having practical experience with TCP/IP networking, serial (COM) ports, general CCTV knowledge,
and knowledge and practical experience with macros and scripts.
Using Module: this manual is designed for SecurOS users having basic knowledge of using a
keyboard and mouse, as well as the SecurOS user interface.
If you have any questions after reading this manual, please address them to your system administrator
or supervisor.
For any further information you can contact the Intelligent Security Systems Technical Support Team:
Note. To get a quick response to a request use the Technical Support Portal, which www address is listed
below.
in USA:
phone: +1 732 855 1111 (Monday to Friday, 8:30am - 6pm EST);
e-mail: [email protected]
www: https:/ / support.issivs.com
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SecurOS WebView 6 User Guide
Preface
in Russia:
phone: +7 (495) 645 21 21 (Monday to Thursday, 9am - 6pm MST; Friday 9am - 5pm MST);
www: https:/ / help.iss.ru
Note. See the https:/ / help.iss.ru/ user/ manual for the Portal User Guide.
in Brazil:
phone: +55 11 2262 2894 (Monday to Friday, 9am - 6pm BRT);
e-mail: [email protected]
www: https:/ / support.issivs.com
in Mexico:
phone: +52 1 551330 0181 (Monday to Friday, 9am - 6pm CDT);
e-mail: [email protected]
www: https:/ / support.issivs.com
in Colombia/ Ecuador:
phone: +57 300 442 2808 (Monday to Friday, 9am - 6pm COT/ECT);
e-mail: [email protected]
www: https:/ / support.issivs.com
in Chile:
phone: +56 9 6573 2993 (Monday to Friday, 9am - 6pm CLT);
e-mail: [email protected]
www: https:/ / support.issivs.com
in Ukraine:
phone: +380 (44) 299 08 10 (Monday to Friday, 9am - 6pm EET);
e-mail: [email protected]
www: https:/ / support.issivs.com
in Peru/ Bolivia:
phone: +51 997 111 678 (Monday to Friday, 9am - 6pm PET/BOT);
e-mail: [email protected]
www: https:/ / support.issivs.com
in Argentina:
phone: +54 91152528779 (Monday to Friday, 9am - 6pm ART);
e-mail: [email protected]
www: https:/ / support.issivs.com
To solve problems faster, we recommend preparing the service information described in the Technical
Support Information Section before addressing the Technical Support Team.
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SecurOS WebView 7 User Guide
Preface
Font Description
bold italic type Used to mark out the elements of homogeneous lists.
Used to mark out macro text and programming code, file names and
monospace their paths. Also it is used to specify the necessary options, to mark
out values specified by the user from the keyboard (manually).
Additional Information
Used to display additional information. These type of elements contain, for example, the description of options for
executing a task or reference to additional literature.
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SecurOS WebView 8 User Guide
General Features
2 General Features
SecurOS WebView (referred to as "Module" throughout this document) is a software module intended
for watching live and archived video through a web browser using the HTTP protocol. The WebView
Module works with SecurOS video servers connected to the WebView Module server on the network.
This setup may be used for mid-sized applications. Here the server acts as a video server.
In a standalone configuration (web server is a video server) installing and configuring the WebView
Module consists of the following steps:
1. Installing JDK, Tomcat and Module software.
2. Creating and configuring Module objects in SecurOS, see Setting up Module section.
In this architecture, the web server and video server are physically distributed on different computers.
In a distributed configuration, installing and configuring the WebView Module consists of the
following steps:
on video server:
1. Creating and configuring Module objects in SecurOS (see Setting up Module section).
on web server:
1. Installing JDK, Tomcat and Module software.
2. Editing configuration XML file: setting video server address to connect Module (see Editing XML
File).
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SecurOS WebView 9 User Guide
Deploying Module
3 Deploying Module
The system deployment procedure consists of the following steps:
1. Checking system requirements for each server and workstation of your security network.
2. Installing Module software.
Installing the Module directly on a particular video server is allowed, however it imposes increased
server productivity requirements (see SecurOS Administration Guide).
The correct operation of the SecurOS WebView Module is guaranteed when using the following web
browsers:
Internet Explorer;
Mozilla;
Firefox (with limitations);
Opera (with limitations).
Warning! It is necessary to install the Module’s software only on those computers where it is required to use
the Module’s functionality.
JRE (Java Runtime Environment) and Apache Tomcat web server software (in a standalone
configuration and in a server-workstation configuration for a web server) are required for the correct
operation of the Module. If one of these products is not yet installed on the computer, it will be installed
automatically during the Module installation process.
Warning!
1. If you install the Module software on the video server (in a distributed configuration) neither the JRE
(Java Runtime Environment) or Apache Tomcat web server installation is required.
2. Java Runtime Environment (JRE) application is not compatible with NOD32 anti-virus. We
recommend to disable this anti-virus or install another one.
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SecurOS WebView 10 User Guide
Deploying Module
1. Launch the Module installation file. The system will display the Select installation language
window (see figure 1).
From the drop-down list select the language which will be used during the installation process, and
click the OK button.
Warning! Language of the Module software is selected automatically accordingly to the language of the
installed SecurOS system.
The system will automatically display the InstallShield Wizard Welcome window (see figure 2).
The InstallShield Wizard will guide you through a number of screens to gather all the required
information prior to copying any files. You can quit the Setup Wizard and cancel the procedure at any
step without consequences. You can also go back to any previous step to change settings by clicking
the Back button. Click the Next button to continue.
2. The system will display the Setup Type window (see figure 3).
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SecurOS WebView 11 User Guide
Deploying Module
By default the Complete option is selected in the Setup Type window to install all Module
components. To install certain components select the Custom option in the drop-down list. Click the
Next button.
3. If the Custom option was selected in the previous step, the system will display the Custom Setup
window (see figure 4).
In the Custom Setup select the components that need to be installed. Click the Next button.
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SecurOS WebView 12 User Guide
Deploying Module
4. The system will display the Ready to Install the Program window (see figure 5).
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SecurOS WebView 13 User Guide
Deploying Module
To complete the installation of the SecurOS WebView Module software and exit the wizard, click the
Finish button.
Note. The InstallShield Wizard can ask you to restart the computer. If restart is not done immediately, it is
necessary to restart the computer before the first launch of SecurOS.
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SecurOS WebView 14 User Guide
Setting up Module
4 Setting up Module
To work with the Module, you must create and configure the following objects:
WebView Server object;
one or more WebView Monitor objects.
The procedure for creating objects is described in the SecurOS Administration Guide.
Note. To set the video server address and/or connection timeout manually use the XML file, see Editing XML
File.
It is also recommended to use the User rights object to set access levels for system objects (e.g. cameras,
PTZ devices). From the table in the object settings window, select the users of the system, which will be
assigned these rights. Define individual passwords for each of the users.
Warning! To work with cameras and PTZ devices, a user must have either Control, Configure, or Full access
rights.
To prevent problems with the mapping of the Local Language text (for example, incorrect displaying of
camera titles, if they are named in the Local Language) add a -Djava.encoding=Windows-N line to
the Tomcat properties (Java Options field, see figure 7), where N — code page number for the Local
Language.
To prevent problems of JAVA memory leaks it is possible to limit the maximum amount of memory
(RAM) used by the java virtual machine in the Apache Tomcat Properties window (the Maximum
memory pool field, see figure 7). The recommended maximum size - half of the installed RAM.
Note. The memory leak can cause a slowdown of the Module operation speed, problems with user
authorization, and problems loading the Module web page.
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SecurOS WebView 15 User Guide
Setting up Module
The WebView Server object represents the Module core, defines cameras available for all Module
monitors, and optionally specifies video stream parameters.
Parent object — Computer/Mobile & Web Servers group (see SecurOS Administration Guide).
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SecurOS WebView 16 User Guide
Setting up Module
Parameter Description
Connection block
Logo block
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SecurOS WebView 17 User Guide
Setting up Module
Parameter Description
Cameras block
To search for Camera by part of its name or ID enter text into the
field; the object tree will automatically display only those Cameras
Filter
that have name or ID that match search conditions. To clear the field
press Reset filter button.
Optional: select the maximum frame rate of the video feed delivered
to clients. The frame rate cannot exceed the actual frame rate of the
Max. FPS
video received from the camera. If not specified, video stream own
frame rate is used.
Possible values: [1; 5]. The higher parameter value is, the less
Compression network load is generated by video stream from that camera. At the
same time image quality in WebView Monitor is getting lower. If the
value is not specified, original source compression is used.
The WebView Monitor object provides the interface to display video received from the cameras. Settings
of this object define the layout (quantity of simultaneously displayed cells — 1, 2x2, 5+1, etc.) and
connections with the specified video source for each cell. Each monitor is represented in the user
interface as a separate icon (see Figure 13).
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SecurOS WebView 18 User Guide
Setting up Module
Parameter Description
Width/ Height Specify the width and height of the monitor window (in pixels).
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SecurOS WebView 19 User Guide
Setting up Module
Parameter Description
Check this box to hide camera list in the WebView Monitor window.
Hiding the list will make unavailable to change cameras set for
Hide cameras list
current monitor using SecurOS WebView (see Choosing Camera
From List).
Check this box to hide PTZ control panel in the WebView Monitor
Hide PTZ control panel window. Hiding PTZ control panel will make unavailable to control
camera's pan/tilt/zoom (see PTZ Control).
Title Specify WebView Monitor title for displaying in the user interface.
To search for Camera by part of its name or ID enter text into the
field; the object tree will automatically display only those Cameras
Filter
that have name or ID that match search conditions. To clear the field
press Reset filter button.
Select if it is necessary to display date and time over the live video
image. Possible values:
Show time
Yes — show date and time in every image frame;
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SecurOS WebView 20 User Guide
Setting up Module
Parameter Description
No — do not show date and time in every image frame.
Notes:
1. Date and time will be displayed only if the WebView Monitor
operates in MJPEG mode (mode can be selected using Settings
button on the control panel in browser). Wherein Camera should
transfer video stream not in MJPEG format.
2. Date and time are always displayed in the frame in archive
mode.
Warning! Close the Tomcat console window before editing the Module configuration XML file.
To edit these files use any XML editor supporting UTF-8 encoding.
The configuration procedure includes editing of the xml file to specify the address of the video server to
which the Module is to be connected. To do this, open the webview.xml file and define the following
parameters:
host — IP address of the video server to which the Module is to be connected (is specified in the
Network address field of the Computer object settings window);
videoServerId — identifier of the same Computer object, which has the Video Server Role within
the SecurOS security network.
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SecurOS WebView 21 User Guide
Setting up Module
Note. ID of the Computer object (in the square brackets) is the part of the object name, displayed in the
SecurOS Object Tree (see SecurOS Administration Guide).
Warning! XML file editing is required only for the web server in a distributed (server-workstation)
configuration.
<!--
Core connection
-->
<!--
Uncomment next tag if you want to configure remote video server connection
-->
<Resource factory="org.apache.naming.factory.BeanFactory"
auth="Container"
name="DataSourceCore"
type="ru.iss.http.objects.Source"
host="192.168.0.1"
videoServerId="YourSlaveId"/>
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SecurOS WebView 22 User Guide
Using Module
5 Using Module
This section describes the Module features and basic operations with the Module.
When using any other browser, the WebView server transcodes the received video and sends the
mjpeg stream. In this case bandwidth can be much higher.
Make sure this site (address of web server with Module installed, e.g. localhost) is in the list of
Exceptions in the Pop-up Blocker settings, (see Tools Pop-up Blocker Pop-up Blocker Settings),
or the Pop-up Blocker feature is completely disabled.
The Internet Explorer browser uses an ActiveX component to display video. However you can watch
video without this component if it is forbidden to download ActiveX components.
It is recommended to allow downloading it since the ActiveX component provides high image quality
and is less resource-intensive.
To permit the downloading of the ActiveX component, select the Prompt radio button in Download
unsigned ActiveX controls option (see Tools Internet Options Security Internet Custom
Level).
For more information about ActiveX installation see Starting Module section.
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SecurOS WebView 23 User Guide
Using Module
for Mozilla: this site is in the Allowed sites list (see Tools Popup Manager), or feature is
completely disabled.
for Mozilla Firefox: this site is in the Allowed sites list (see Tools Options Content Block
Popup Windows), or feature is completely disabled.
Make sure you have Pop-ups enabled (Open all pop-ups option is selected on Tools Preferences
General tab).
Note. To provide correct operation it is recommended to disable caching (Tools Preferences Additional
History Disk cache Clean and Disable).
To choose the interface language, click the corresponding button on the authorization page toolbar
(see figure 11).
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SecurOS WebView 24 User Guide
Using Module
Login with your SecurOS User Account credentials. One can also authorize as OS user registered in the
Active Directory domain, if there is the Active Directory / LDAP object created and configured in
SecurOS (see SecurOS Administration Guide).
Warning!
1. The process of user authorization runs in accordance with the SecurOS User Rights, providing a list
of allowed operations and interface appearance (access to cameras archive and PTZ controlling).
2. It is not possible to authorize as SecurOS superuser (root).
If the number of user connections exceeds what is allowed by the software license (see WebView
Server), then the following message will appear (see figure 12):
Wait until some users log off from the system and try to log in one more time.
Note. To increase the number of concurrent users, more WebView connection licenses need to be purchased
for the system.
After entering the system successfully, the start page will be displayed (see figure 13) with monitor
icons (on clicking Video button). Monitor icons, number of users online and number of video feeds will
be displayed.
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SecurOS WebView 25 User Guide
Using Module
There will be the following quick buttons on the left side of the toolbar:
Video — available monitors and current information (see figure 13);
Commands — available commands (see Running Macros);
Debug — Debug Information page (see Monitoring Web Server Work);
Log — Log page (see Viewing Log);
Help — Module working information.
Warning! The Debug and Log tabs are displayed if the user rights set for the current user for the WebView
Server object is not less than Configure (see SecurOS Administration Guide).
On the right side of the toolbar there are image settings and log off buttons.
To log off Module, click the Log off button on the right side of the toolbar (see figure 13). The
Authorization page will be opened automatically (see figure 11).
If using Internet Explorer, a page with an ActiveX error message can appear (see figure 14).
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SecurOS WebView 26 User Guide
Using Module
It means that the ActiveX component is not installed on this computer. To download and install the
required ActiveX component do the following: make sure the web browser settings are correct (see
Configuring Internet Explorer Browser) and click the top browser window area, then choose to
download ActiveX or click the view video in compatibility mode (without ActiveX) link to watch
video in JPEG format.
At the top of WebView Monitor there is a Control panel (see Figure 15).
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SecurOS WebView 27 User Guide
Using Module
Warning! DVR Mode button will be only available if current user has rights for SecurOS WebView objects set
not lower than Control (see SecurOS Administration Guide).
To switch between monitors, click the corresponding monitor button on the top left monitor corner
(see Figure 16).
Note. You can also switch between monitors using monitor list.
The Monitor layout defines the number and positions of the camera cells. Use buttons in the top left
monitor corner (below monitor switching buttons) to choose layout.
Note. With the display resolution at 1280×1024 or lower, all buttons for camera cells are accessible in the
maximized monitor window with 1, 2x2, 1+5, 3x3 layouts only. The display resolution on the client
workstation has to be increased for viewing buttons in 1+7 or 4x4 layouts.
To perform any actions with a camera click its cell (see Figure 16). Border and controls will appear
around the selected camera.
The list of accessible cameras is located on the right side of the monitor: camera activation button and
camera name.
To choose a camera, click its button in the list. The corresponding cell will be activated and additional
camera controls will appear within (see Working With Camera).
Warning! Number displayed in a camera button is not a camera ID. It is a cell number where video from this
camera is displayed in the monitor layout. Camera name (or camera ID) is next to the corresponding camera
button.
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SecurOS WebView 28 User Guide
Using Module
Warning! During camera initialization (as well as performing requests to a server) the Performing operation
message appears (and disappears upon request completion).
Depending on the system settings, the macros panel can be displayed on the WebView Monitor (see
Figure 16).
Warning! Executing Macros is available only if the user rights of the current user to control the Macro object is
not lower than Control (see SecurOS Administration Guide).
To run a macro:
1. Select the required macro from the Command list.
2. Click the Run button.
Note. List of available Macros can also be found in Commands section of toolbar at Module's start page (see
Figure 17)
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SecurOS WebView 29 User Guide
Using Module
The PTZ control panel is located on the right side of the monitor (after the list of accessible cameras, see
figure 18).
Note. The PTZ control panel appears only if at least one camera from the Monitor camera list is configured to
control PTZ and the Hide PTZ control panel parameter box in the WebView Monitor setting window is not
checked.
Warning! If Camera is operated in Exclusive Telemetry Control mode (see SecurOS Administration Guide)
and telemetry control is captured by User with higher priority, then PTZ control panel is blocked. Commands
of the current User will be processed only after User with higher priority will release PTZ control.
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SecurOS WebView 30 User Guide
Using Module
To enter DVR Mode press button on the WebView Monitor control panel.
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SecurOS WebView 31 User Guide
Using Module
Note. To automatically fill the fields with time values that correspond to currently selected moment switch at
least one camera to Archive mode and use Fill time edit controls with currently selected camera time
button.
Select those Cameras from the list for which it is necessary to execute the export procedure;
Click the Export button.
Note. When using archive export functionality in SecurOS WebView, the output path set in Archive converter
that corresponds to SecurOS WebView, is ignored.
The export process can be controlled at bottom left part of the WebView Monitor window. For each
Camera its own task will be created. After the task is completed it is necessary to download created
video file or set of files. Click the Download button to do it.
Warning! Do not close WebView Monitor window until you download exported video files. Other way
download links will be lost.
Task that was added to queue can be canceled before completion with the Cancel button located in the
tasks list.
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SecurOS WebView 32 User Guide
Using Module
According to the chosen monitor type (see WebView Monitor) some functions can be disabled. For
example, while working with the Live only monitor type it is impossible to enter the archive mode,
whereas while working with Playback monitor type it is impossible to view live video.
Warning!
1. If the client does not send requests to the server for a certain amount of time (the Connection
timeout value, see WebView Server), the session discontinues, and it is necessary to reconnect to the
server (i.e. to choose the camera from the list).
2. If the connection to the WebView server is performed through a proxy server with large file
download protection, then occasional stops and delays might occur during live video and archive
viewing. To resume watching, click the Pause and then the Play button.
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SecurOS WebView 33 User Guide
Using Module
Warning! To access the video archive, the current user must have user rights for the Camera and SecurOS
WebView objects set not lower than Control (see SecurOS Administration Guide).
If archive exists on a server for the chosen camera, the first frame of the most recent archive video
fragment will be displayed. If there is no archive, an ARCHIVE ERROR message will appear.
Click the Archive button again to return to the live video mode.
On entering the archive mode, additional controls will appear to help navigate through the archive (see
figure 23).
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SecurOS WebView 34 User Guide
Using Module
Warning! In archive mode, clicking any of the control buttons stops video playback.
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SecurOS WebView 35 User Guide
Using Module
To navigate through the archive conveniently the Time-line button can be used (see figure 23). By
clicking this button a time-line will appear on the video frame (see figure 24).
To navigate through the archive, click on the required timestamp: yellow lines show archive intervals,
the vertical red line represents the current position.
Note. The time intervals can be changed on the time-line. To increase the intervals, left-click on time area; to
decrease intervals, right-click on time area.
The calendar is used to position the archive on a specified date and time.
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SecurOS WebView 36 User Guide
Using Module
A calendar window with the current date and time will appear (see figure 25).
Note. Time parameters (hours and minutes) can be set another way: drag left mouse button and move it to the
right or left.
Warning! While left-clicking and holding Previous year/Next year buttons (Previous month/Next month
buttons), a drop-down list of years (months) will appear for faster selection.
Calendar will be closed, and archive will be positioned to the nearest video frame prior to the selected
date.
If a positioning error occurs (selected date/time is out of range) an ARCHIVE ERROR message will
appear. In this case try to choose another date or switch to live video mode and back to archive again.
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SecurOS WebView 37 User Guide
Using Module
Note. Multipart MJPEG video transmission technology is not supported by Android OS embedded and any
other browsers. To provide successful operation with the SecurOS WebView server it is necessary to select
Frame (javascript) in the Display settings after authorization procedure.
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SecurOS WebView 38 User Guide
Monitoring Web Server Work
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SecurOS WebView 39 User Guide
Monitoring Web Server Work
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SecurOS WebView 40 User Guide
Appendixes
7 Appendixes
This section contains the following Appendixes:
Appendix A. Technical Support Information.
Current section contains service information that is necessary on addressing to Intelligent Security
Systems Technical Support.
Note. Collected data have to be send to the Intelligent Security Systems Technical Support Team (see Getting
Technical Support).
Note. Equipment Dallas code can be found by the ISS Hardware Report utility (see SecurOS Administration
Guide for detailed information about utility).
(*) name and version of the installed Intelligent Security Systems company software.
total number of video servers and monitoring (operator) workstations in the system;
operating system (name and service pack version).
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SecurOS WebView 41 User Guide
Appendixes
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SecurOS WebView 42 User Guide
Index
Q
Quality, parameter, 19
Index S
Show time, parameter, 19
A Start streaming, parameter, 20
Stream, parameter, 18
Archive converter, parameter, 16
C T
technical support,
Color mode, parameter, 19
how to get, 5
Compression property, 17
how to prepare service information, 40
Connection timeout, parameter, 16
Title, parameter, 19
D W
Default Layout, parameter, 18
Width/Height, parameter, 18
F
File property, 16
Filter,,
parameter, 17
WebView Server, 17
Filter, parameter,
WebView Monitor, 19
H
Hide cameras list, parameter, 19
Hide control toolbar, parameter, 19
Hide PTZ control panel, parameter, 19
M
Max. FPS, parameter, 17
Maximum connections to the WebView Server,
parameter, 16
Maximum Layout, parameter, 18
Monitor Type, parameter, 18
N
Name,,
parameter, 17
WebView Server, 17
Name, parameter,
WebView Monitor, 19
P
Position, parameter, 16
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