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WiredScore building report

Certification ID:

Building Size Address

Units gghh, gghh
California, 4656, United States
Classification
WiredScore - V3 - Home - Renter - Occupied

Welcome to WiredScore
Section Credits

A. Network to Building 6/22 WiredScore is the digital connectivity rating system for real estate. WiredScore empowers
landlords to understand, improve, benchmark and promote their building's digital
infrastructure. WiredScore Home is a product specifically designed to work for the
B. Building Infrastructure 0/29 residential sector. WiredScore Home champions the modern day necessity for cutting-
edge technology within the home, and sets the definitive standard for digital connectivity
C. Residence and Services 0/49 within residential buildings.

Digital connectivity is vital to the way we live and work. In an increasingly tech-driven
D. Innovation 0/5 society, connectivity is fast becoming the most critical factor for residents when choosing
a new home. The WiredScore Home certification is widely-recognized as a trusted symbol
that identifies buildings that provide the best-in-class connectivity infrastructure that
Total 6/100 today’s residents require to live, work and thrive.

Used by landlords globally, WiredScore certifies buildings all over the world. From homes
to offices, WiredScore ensures that exceptional levels of connectivity are present to best-
suit the digital demands of the residents of today, and tomorrow.

WiredScore Level 45 63 77 90
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Minimum standards for WiredScore certification

Certified Silver Gold Platinum

A1- High-speed service provider connectivity

B2- Telecommunications room

B8- Residence designated space for connectivity equipment

C2- Resident ease of connecting to the internet

C3- Resident connectivity upgrades

Achieved:

Not achieved:

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Opportunities for improvement

A. Network to Building Credits

A1- High-speed service provider connectivity

+6/12

A2- High-speed service provider options

+4/4

A3- Points of entry capacity

+8/8

A4- Points of entry diversity

+4/4

Remaining Credits Available 16

Current Score 6

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Opportunities for improvement

B. Building Infrastructure Credits

B1- Pathway capacity from point of entry to telecommunications room

+2/2

B2- Telecommunications room

+4/4

B3- Ventilation in telecommunications room

+1/1

B4- Leak / flood protection for telecommunications room

+1/1

B5- Pathway to riser protection and capacity

+2/2

B6- Riser provisioned for connectivity services

+4/4

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Opportunities for improvement

B. Building Infrastructure Credits

B7- Riser space provision

+4/4

B8- Residence designated space for connectivity equipment

+6/6

B9- Telecommunications equipment power

+2/2

B10- Building fiber infrastructure

+6/6

B11- Dedicated pathway to each residence

+4/4

Remaining Credits Available 29

Current Score 0

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Opportunities for improvement

C. Residence and Services Credits

C1- Residence data connectivity outlets

+4/4

C2- Resident ease of connecting to the internet

+12/12

C3- Resident connectivity upgrades

+6/6

C4- Common area and amenity space Wi-Fi

+8/8

C5- Landlord Wi-Fi security controls

+6/6

C6- Landlord assessment of Wi-Fi coverage in residences

+4/4

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Opportunities for improvement

C. Residence and Services Credits

C7- External area Wi-Fi

+4/4

C8- Mobile calls within building

+7/7

C9- Building smart features

+4/4

C10- Service provider network performance reports

+2/2

C11- Resident digital connectivity experience surveys

+2/2

C12- Landlord support to residents on their digital connectivity issues

+2/2

Remaining Credits Available 49

Current Score 0

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Opportunities for improvement

D. Innovation Credits

D1- Innovation Credits

+5/5

Remaining Credits Available 5

Current Score 0

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A. Network to Building

A1- High-speed service provider connectivity Credits

6/12
Criteria Description
Provide high-speed service provider connectivity to the building Auditor Notes
Connectivity to the building is delivered over Cat5e (or above), fixed
Credit allocation wireless access or coax cabling via the following service providers:
Minimum requirement for Certified / Silver: Connectivity to the building is - [PROVIDER NAME] - [Cat5e (or above) / fixed wireless access / coax]
available over Cat5e or above cable, Fixed Wireless Access, coax or fiber - [PROVIDER NAME] - [Cat5e (or above) / fixed wireless access / coax]
cable

Minimum requirement for Gold / Platinum: Connectivity to the building is

available over fiber cable

6 credits for delivering connectivity to the building over Cat5e or above

cable, Fixed Wireless Access or coax cable, OR

12 credits for delivering connectivity to the building over fiber cable

A2- High-speed service provider options Credits

Criteria Description 0/4

Provide letters of intent from service providers confirming that they are able Auditor Notes
to connect to the building if requested by the landlord, to futureproof the None
building by providing better service, faster speeds, better pricing, greater
choice or resilience. Connections can be via fiber, coax or fixed wireless
access to provide high speed internet connectivity.
Credit allocation
Full credit for a total of 2 service providers, as a combination of:
- service providers already connected to the building, including second /
resilient connection from the same service provider
- service provider letters of intent

Service provider letters of intent can include for resilient connections from
service providers already connected to the building

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A. Network to Building

A3- Points of entry capacity Credits

0/8
Criteria Description
Multiple dedicated below-ground telecommunications cable pathways with Auditor Notes
sufficient capacity at the point of entry to the building for future None
requirements.
Credit allocation
Full credit for below-ground cable pathways to the building with space
available for 1 additional service provider where there are 2 or less service
providers currently connected to the building. One of the cable pathways
must be shareable, to facilitate future access by a new service provider.

Size and type of below-ground cable pathway must be within industry

norms for the market.

A4- Points of entry diversity Credits

Criteria Description 0/4

Provide multiple telecommunications points of entry (POEs) at different Auditor Notes
locations or on different sides of the building. None
In order to be considered a POE, telecommunications cable access to the
site must come through a below-ground dedicated telecommunications
cable route.
POE must be separated by at least 7m (20 ft) to enable diversity of
connection.

Diverse points of entry are becoming more important in residential buildings,

with more people working from home and expecting resilient internet
connectivity. Providing two separate points of entry removes a single point
of failure for the incoming cables.
Credit allocation
Full credit if points of entry to the building are separated by more than 7m
(20ft)

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B. Building Infrastructure

B1- Pathway capacity from point of entry to Credits

telecommunications room 0/2
Criteria Description Auditor Notes
Provide sufficient dedicated telecommunications route capacity between None
the building point of entry (POE) and the telecommunications room to allow
for service provider choice.
Credit allocation
Full credit for the following pathways between the building POE and
telecommunications room:
- sufficient space is available for 1 additional service provider
- POE entering directly into the telecommunications room

B2- Telecommunications room Credits

0/4
Criteria Description
Provide a designated telecommunications room not shared with other Auditor Notes
Mechanical & Electrical services (such as liquid storage or electrical plant) None
and not having water or gas pipes traversing the space without suitable
protection.
Credit allocation
Minimum requirement for platinum: Designated secure room with space
available for 1 additional service provider’s equipment, or 3 service providers’
equipment is already present in the room, and shared with other utilities.

1 credit: for a designated secure room with space available for 1 additional
service provider’s equipment, or 3 service providers’ equipment is already
present in the room, and shared with other utilities, OR

4 credits for a designated secure room with space available for 1 additional
service provider’s equipment, or 3 service providers’ equipment is already
present in the room and the room is not shared with other utilities

B3- Ventilation in telecommunications room Credits

Criteria Description 0/1

Provide ventilation in telecommunications room to avoid overheating, Auditor Notes
control humidity and for frost protection. None
This can be accomplished with either mechanically forced ventilation or
climate control / air conditioning, to suit the generated heat load in the
telecommunications room.
Credit allocation
Full credit for all telecommunication rooms having mechanical ventilation, or
climate controlled.

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B. Building Infrastructure

B4- Leak / flood protection for Credits

telecommunications room 0/1
Criteria Description Auditor Notes
Provide protection measures to the telecommunications room against None
internal leaks / flooding, for the protection of residents' connectivity
services. Measures can include bunding, drainage, raised floor, drain etc
In all instances, design intent to ensure the prevention of water
accumulating in the telecommunications rooms must be evident.
Credit allocation
Full credit for telecommunications room(s) having local leak / flood
protection.

B5- Pathway to riser protection and capacity Credits

0/2
Criteria Description
Provide a protected, dedicated, adequately sized route from Auditor Notes
telecommunications room to riser. None
There should be sufficient pathway space for 1 additional service provider's
cables.
Credit allocation
Full credit for any one of the following for the pathway from the
telecommunications room to the riser:
- sufficient space is available for 1 additional service provider’s cables
- telecommunications room is directly below or above the riser

B6- Riser provisioned for connectivity services Credits

Criteria Description 0/4

Provide a protected riser traversing the building from the lowest point of Auditor Notes
entry (POE) and telecommunications room(s) to the top floor, with access None
on each floor and easily accessible by authorized users.
Provision of more than one riser in the building increases the resilience of
the connectivity services.
Credit allocation
2 credits for presence of a secure riser shared with other services with
dedicated conduit or containment with sufficient space for 1 additional
service provider’s cables, OR

4 credits for presence of a secure dedicated telecommunications riser with

dedicated conduit or containment with sufficient space for 1 additional
service provider’s cables,

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B. Building Infrastructure

B7- Riser space provision Credits

0/4
Criteria Description
Provide adequately sized riser to accommodate landlord and service Auditor Notes
provider connectivity equipment. None

Credit allocation
Full credit if sufficient wall or floor space is available in the riser for 1
additional service provider’s active or passive equipment.

B8- Residence designated space for Credits

connectivity equipment 0/6
Criteria Description Auditor Notes
Provide sufficient space in residence designated media panel / cabinet or None
closet to accommodate passive and active equipment for service provider
internet connectivity and the residence data network.
Credit allocation
Minimum requirement for Silver / Gold / Platinum: Designated media cabinet
/ panel or closet in the residence, where service provider and residence
outlets interface

2 credits for the provision of a designated closet in the residence, where

service provider and residence outlets interface, OR

6 credits for the provision of:

- a media panel / cabinet, or
- a designated residence closet with a dedicated space for connectivity
equipment where service provider and residence outlets interface

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B. Building Infrastructure

B9- Telecommunications equipment power Credits

0/2
Criteria Description
Provide 1 or more dedicated sockets for power to the active Auditor Notes
telecommunications equipment located in the telecommunications room None
and / or the secondary telecommunications space.

At the interface between passive and active equipment, there should be

sufficient electrical outlets to power the network terminating equipment,
router and network switch, where required.
Credit allocation
Full credit for any one of the following:
- 1 or more dedicated sockets where active telecommunications equipment
is located in the telecommunications room only
- 1 or more dedicated sockets in the telecommunications room and 1
dedicated riser socket every three floors where active telecommunications
equipment is located in the telecommunications room and riser / hub room
- 1 or more dedicated sockets in the residence media panel / cabinet or
designated closet for connectivity equipment, for buildings with no active
equipment from building POE to residence

B10- Building fiber infrastructure Credits

Criteria Description 0/6

Provide fiber cabling from the telecommunications room to each residence Auditor Notes
for service provider use. The fiber cabling should be capable of being None
shared with capacity for 1 additional service provider or a total of 3 existing
service providers.
Credit allocation
4 credits for service provider or non-service provider owned fiber cabling
from the telecommunications room to the riser, which is capable of being
shared with capacity for 1 additional service provider or a total of 3 existing
service providers, OR

6 credits for service provider or non-service provider owned fiber cabling

from the telecommunications room to each residence, which is capable of
being shared with capacity for 1 additional service provider or a total of 3
existing service providers.

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B. Building Infrastructure

B11- Dedicated pathway to each residence Credits

0/4
Criteria Description
Provide an adequate horizontal route for connectivity cabling from the riser Auditor Notes
to each residence with capacity for 1 additional service provider's cables. None

Credit allocation
2 credits for dedicated horizontal pathway for connectivity cabling
accommodating 1 service provider’s cabling from riser to each residence,
OR

4 credits for dedicated horizontal pathway for connectivity cabling

accommodating one existing and space for 1 further service provider's
cabling from riser to each residence, which either does not require any
intermediate access (ie conduit) or has accessible ceiling or access
hatches

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C. Residence and Services

C1- Residence data connectivity outlets Credits

0/4
Criteria Description
Provide adequate data outlets in residences Auditor Notes
None
Credit allocation
1 credit for one connectivity interface point (RJ45 or coax), OR

4 credits for multiple connectivity interface points (RJ45 or coax)

The coax connectivity interface must be for cable TV / internet service

provision and not for direct broadcast terrestrial or satellite TV reception only.

Connectivity interfaces located in media cabinet or designated space for

connectivity equipment are not to be included in the above.

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C. Residence and Services

C2- Resident ease of connecting to the internet Credits

0/12
Criteria Description
Procedures in place to advise residents moving into a residence of the Auditor Notes
service provider options, the processes involved to contract with a service None
provider and the typical lead times.
Ideally, there should be a process that provides residence internet
connectivity on the same day as the resident moves in without any prior
engagement with service providers. This includes situations where the
internet connectivity is included within the rent for the residence.
Credit allocation
Minimum requirement for Silver / Gold: Residents are provided with
guidance for seamless internet setup

Minimum requirements: for Platinum: Residents can connect to the internet

on the day they move in

7 credits if there is a landlord resident connectivity guide, which details the

available service providers, the service providers' application process and
where possible, service provider contact details, OR

12 credits if residents can connect to the internet on the day they move
into their residence without any prior engagement with a service provider

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C. Residence and Services

C3- Resident connectivity upgrades Credits

0/6
Criteria Description
Provide a competitive range of connectivity services to residents, with a Auditor Notes
choice of service provider packages. None
Credit allocation
Minimum requirement for Gold / Platinum: Residents can change their
service provider or upgrade or change their service from their current
provider in the building

3 credits for any one of the following:

- resident can change provider
- resident can upgrade or change their service from their current provider in
the building, OR

6 credits for gigabit and / or symmetric connectivity services

C4- Common area and amenity space Wi-Fi Credits

Criteria Description 0/8

Provide free Landlord Wi-Fi in common areas. Auditor Notes
None
Credit allocation
2 credits if Wi-Fi is available in reception / lobby OR one amenity space, OR

8 credits if Wi-Fi is available in reception / lobby AND one other amenity

space

C5- Landlord Wi-Fi security controls Credits

0/6
Criteria Description
Provide appropriate and proactive security measures on the Landlord Wi-Fi Auditor Notes
network to protect residents and authorised users from cyber attacks. As a None
minimum, WPA2 security protocol should be provided.
Credit allocation
Full Credit for appropriate security measures in place on the Landlord Wi-Fi,
including:
- Closed networks: WPA2 security protocol as a minimum
- Open networks: device MAC address registration on service provider
portal as a minimum

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C. Residence and Services

C6- Landlord assessment of Wi-Fi coverage in Credits

residences 0/4
Criteria Description Auditor Notes
Assess Wi-Fi coverage in residences to ensure that there is a sufficient Wi- None
Fi signal throughout the residence.
Credit allocation
1 credit if landlord has advice in place on how residents can improve their
Wi-Fi connectivity performance in their residence, such as by relocating
their router to another area, OR

4 credits if landlord has undertaken on-site testing or proprietary software

analysis to ensure acceptable Wi-Fi coverage throughout the residence

C7- External area Wi-Fi Credits

0/4
Criteria Description
Provide free Landlord Wi-Fi to external ground levels, communal rooftops Auditor Notes
and external common area shared spaces. None

Credit allocation
2 credits for a single Wi-Fi access point to external ground floor level,
communal rooftop or external common area shared space, OR

4 credits for multiple Wi-Fi access points to external ground floor levels,
communal rooftops or external common area shared spaces

C8- Mobile calls within building Credits

Criteria Description 0/7

Ability to make a mobile voice call in the building on at least 1 mobile Auditor Notes
network operator's network. None
Credit allocation
5 credits if Wi-Fi calling is achievable throughout the whole building, OR

7 credits if mobile voice call performance has been evaluated throughout

the building and native mobile voice call performance is achievable at
ground, top and middle floor levels in communal areas on at least 1 mobile
network operator's network

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C. Residence and Services

C9- Building smart features Credits

0/4
Criteria Description
Provide smart building features that enhance building security, allow the Auditor Notes
building to operate more sustainably, improve security and residents' None
experience.
Credit allocation
2 credits for one of:
- key-less entry to residence
- ability to control lighting from a smart phone / tablet
- ability to control heating / cooling from a smart phone / tablet, OR

4 credits for a building app AND one of:

- key-less entry to residence
- ability to control lighting from a smart phone / tablet
- ability to control heating / cooling from a smart phone / tablet

C10- Service provider network performance Credits

reports 0/2
Criteria Description Auditor Notes
Process in place between the landlord and service providers requiring None
service providers to provide regular network performance reports for fixed
and Wi-Fi services, to demonstrate that their network performance is being
maintained over time.
Credit allocation
Full credit for service provider contracts or similar that include an obligation
to provide fixed and Wi-Fi service network performance reports and / or
recent regular fixed and Wi-Fi service performance reports for the building
at no more than 6 monthly intervals are available.

C11- Resident digital connectivity experience Credits

surveys 0/2
Criteria Description Auditor Notes
Landlord actively and regularly engages with residents to ensure that there None
are no issues with the connectivity services in the building and to become
aware of and resolve any issues at the earliest opportunity.
Credit allocation
Full credit for recent evidence of resident feedback obtained by the
landlord on their connectivity experience. Evidence should cover the last 6
months

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C. Residence and Services

C12- Landlord support to residents on their Credits

digital connectivity issues 0/2
Criteria Description Auditor Notes
Landlord ensures that their staff are knowledgeable on the connectivity None
services available at the building, including any communal Wi-Fi and staff
know how to deal with common connectivity problems and what advice to
give to residents if they are unable to resolve their issues.

Even where connectivity is included as a service in the residence, the

landlord should still be knowledgeable about this service, to provide advice
including where relevant, other connectivity options such as paid for
upgrades.

Landlords can provide this advice by means of a resident connectivity

guide, that includes such items as FAQs on service provider connectivity
issues, how to resolve common issues connecting to the communal Wi-Fi
where applicable and contract details for the service providers offering
connectivity services to the building.
Credit allocation
Full credit for either or both of:
- Residents' connectivity guide for the building. On managed service
buildings, the managed service provider connectivity guide is acceptable,
provided it contains the information referred to above
- Details of training given to landlord staff employed at the building on
available connectivity services, service providers present in the building,
how to deal with common connectivity problems etc

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D. Innovation

D1- Innovation Credits Credits

0/5
Criteria Description
Innovation benefits may include, but are not limited to service Auditor Notes
enhancements that connectivity or technology enhancements can deliver None
to residents.

To be considered for innovation credits, the benefit must be unusual and

more than just an off the shelf app, with no special features.

NOTE: Innovation credits are additional to the 100 credits available through
the certification process. However, no site can score more than 100 credits
including those awarded from this question.
Credit allocation
Up to 5 innovation credits will be awarded via submission of an Innovation
Credits application form from the developer or landlord.

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