Keysight Nemo

Global License Server

End-User Guide
Notices
U.S.Government Rights Warranty
Copyright Notice
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Is the software of your measurement products up-to-date?
Keysight will periodically release software updates to fix known defects and incorporate product
enhancements. To search for software updates for your product, go to the Keysight Software
Manager website at:
www.keysight.com/find/softwaremanager

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 Contents

Contents.............................................................................................................................................. 4
1 Introduction ................................................................................................................................. 5
2 End-User ...................................................................................................................................... 6
End-user functionality .................................................................................................... 6
Login page .................................................................................................................... 6
Installing user installation package .................................................................................. 6
How to start using the new Nemo Global License Server .................................................... 8
Get a license ................................................................................................................. 9
Returning a license ...................................................................................................... 10
Extending a license ...................................................................................................... 10
Users ......................................................................................................................... 11
Downloads ................................................................................................................. 11
3 Technical support ...................................................................................................................... 12
Nemo Support Portal ................................................................................................... 12
Phone and email support ............................................................................................. 12
Locations for Keysight Technologies .............................................................................. 12

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1 Introduction
This document describes the process of installing and using the Nemo Global License Server
network license tool and network licenses with Nemo Outdoor, Nemo Analyze, and Nemo
WindCatcher.
In order to use network licenses with Nemo products, you will need a Nemo Global License
Server (GLS) that will store and distribute the licenses.

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2 End-User

End-user functionality
The end-user functionality includes rights to:
 View lists of licenses
 Activate licenses
 Return licenses

Login page
End-user is asked to authenticate in the login page. As soon as the end-user passes the login
page, authentication info is stored in web app session. In case you have forgotten your
password, click the Forgot password link at the bottom of the dialog box and a new, temporary
password is created and sent to your email address. The email address given in the Nemo GLS
user profile will be used.

Installing user installation package

These instructions apply to first-time users only. If you already have Nemo GLS installed on your
computer, please refer to chapter 2.4 How to start using the new Nemo Global License Server.

You need administration rights to install the Nemo Global License Server.
Nemo Analyze users need to stop Analyze ODBC Windows service in “Services”
management tool in Windows before installation and restart the service after
installation.

1. Once you have logged in, go to the Downloads page and download the User
installation package for GLS users. Unzip the package to a folder on your computer,
for example C:\.

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2. Run Command prompt in Administrator mode (type cmd in the Windows Start menu,
right-click on the cmd.exe item and select Run as administrator).

3. Go to the folder where you unzipped the package and type haspdinst.exe -purge and
press Enter. This command uninstalls the previous version. Once uninstalling is
completed, type haspdinst.exe –i and press Enter. The Sentinel Run-time Environment
Installer will start and display a message when the installation is completed.

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 How to start using the new Nemo Global License Server
These instructions apply to old Nemo GLS users who already have the server installed on their computer.

1. Open a web browser on your computer and type the following URL:
http://localhost:1947/_int_/config_network.html.

The screen below will open.

2. Add GLS address https://gls.nemo.fi to EMS URL field and click Submit.
3. Browse and login back to your GLS and start detaching the licenses.

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Get a license
The processes of retrieving and returning licenses from and to the license server are called
activating a license and returning a license, respectively. Licenses can be activated and returned
in online mode only.
The license server and the client PC (the one using the license) are connected to the same
network or connection to server is made via internet connection.

1. Click Get License in the toolbar. The form below is opened. First choose the product
(the number after product name shows the number of available product licenses in the
pool) and then select the end date for the license. Below the end date field you will see
the maximum allowed end date for this license.

2. Click Get License.

3. You can now start the Nemo application for which you activated the license. The
License Information dialog box in Nemo Outdoor and the Copy Protection tab on the
About Nemo Analyze dialog box will display the expiration date for the license. Format is
date/ month/ year.

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Returning a license
A license will expire after the date specified in the license server and it will be returned
automatically. You can also return the license manually if you wish to return it before the
expiration date.
1. In the license server, choose the license to be returned. Click Return.

2. Click Continue to confirm. The license (seat) will be returned back to license server.

Extending a license
End-users can extend their licenses. Go to the Active Licenses view and click Extend.

Type in the new license end date and click Extend.

Please note that a license can only be extended until the maximum allowed end
date.

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Users
From the Users page, end-users can check which users are in the same license pool and what
are their roles.

Downloads
From the Downloads view, Pool Admins and end-users can download files shared by the Master
Admin.

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3 Technical support
If you have questions on or beyond this documentation about Nemo tools, please contact our
technical support service through Nemo Support Portal at http://nemo.support.keysight.com, call
us or send us an email at [email protected]. Note that for full support you need to have
the Maintenance Agreement.

Nemo Support Portal

Nemo Support Portal is a web interface for technical support, product-related questions, and
RMA requests. It offers a fast and convenient way to reach our technical support team and
submit repair, warranty repair, and calibration requests. Customers can open a support ticket,
follow the status of existing tickets, and request technical support 24/7/365. Furthermore, the
Nemo Support Portal includes a Knowledge Base for the most frequent and latest topics on
Nemo Products. Submitting a ticket via Nemo Support Portal ensures that our technical
specialists have all the necessary information available to solve your support case, resulting in
faster response times.
Please go to http://nemo.support.keysight.com to access the portal and click Request access to
obtain a password to the system.

Phone and email support

During the warranty period, the phone support related to potential software errors is free of
additional charge. Registered users with a valid Maintenance Agreement are entitled to full
support. For a list of service locations, please visit http://www.keysight.com/find/assist
Nemo Support Portal is the preferred channel for technical support requests, but you can also
send us an email to [email protected]. When emailing, please let us know the number
of your Software Maintenance and Support Agreement.

Locations for Keysight Technologies

Online assistance: http://www.keysight.com/find/assist

Should the Declaration of Conformity be required, please contact a Keysight Sales

Representative, or the closest Keysight Sales Office. Alternately, contact Keysight at:
www.keysight.com.

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