Scribd
Upload
68 views3 pages

Six Sigma Project Examples

Uploaded by

mkb.phone
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
68 views3 pages

Six Sigma Project Examples

Uploaded by

mkb.phone
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 3

SIX SIGMA PROJECT EXAMPLES:

Healthcare Project Ideas:


 Patient Satisfaction: Wait time, medical errors, length of stay, fewer
patients leaving without being seen
 Medical Operations: Procedure quality, procedure time, equipment
utilization, staff utilization, staff scheduling, diagnostic time
 Laboratory Testing: Efficiency, testing errors, availability capacity (patients
per lab per workday)
 Administrative: Corrections, billing, insurance denials
 Reduce worsening delays in bed turnaround time
 Reduce Medication errors
 Reducing Medicare billing rejections for a home healthcare organization
 Reduce Surgical Infection
 Reducing Patient Helpdesk turnaround time

Finance/Accounting Six Sigma Project Ideas:


 Reduce the time it takes to close the accounting books (cycle time)
 Improve the forecast accuracy
 Control spending over time
 Reduce balance sheet risk
 Eliminate unstable customers and associated risks
 Improve payment processing to vendors/suppliers
 Improve Days Sales Outstanding (DSO) — the average time taken by a
company to collect payment from its customers
 Reduce payroll process cycle time
 Improve cash management processes
 Improve payment/collection processes
 Reduce electronic financial transaction costs
 Reduce the cycle time of reconciliation
 Reduce the procure to pay cycle
 Standardize the accrual and deferral processes

Human Resources Six Sigma Project Ideas:


 Reduce the time required to hire an employee
 Reduce the time to process an insurance claim
 Improve employee on-boarding and orientation processes
 Reduce expenditures for recruiting firms
 Improve timeliness and the value of employee performance reviews
 Reduce absenteeism
 Improve training efficiency
 Improve employee satisfaction
 Identify and correct retention issues
 Improving consistency of scoring for an annual staff performance appraisal
process in order to reduce the perception of unfairness and favoritism
associated with this process

Sales Six Sigma Project Ideas:


 Improve cross-sell opportunities
 Reduce time required to enter sales orders
 Reduce errors and rework associated with sales orders
 Reduce customer credit worthiness cycle time
 Reduce the number of “bad deals” that are processed
 Improve the cycle time of the entire sales order to cash process
 Increase repeat orders/customers

Shipping/Receiving Six Sigma Project Ideas:


 Improve on-time delivery of products to customers
 Improve on-time delivery of goods to our facility from vendors
 Improve documentation accuracy
 Reduce line downtime due to shipping/receiving
 Improve inventory control/rotation
 Improve inspection processes

Information Technology Ideas:


 Reduce network/server/application downtime
 Improve process of logging-in to network from remote locations
 Improve system reliability/uptime
 Standardize computer loads for configuration and support productivity
improvement
 Reducing IT system downtime for an accounting firm
Call Center Six Sigma Project Ideas:
 Increase/decrease (depending on your business needs) average talk time
 Reduce abandon calls
 Reduce number of times customer is put on hold

Construction Industry Project Ideas:


 Reducing the number of weld repairs in pipeline construction projects
 Reducing construction work delays
 Materials Management
 Safety at Operations
 Reducing Accidents

Manufacturing / Product Design Project Ideas:


 Increase first pass yield of assembly process
 Time to Process Customer Returns
 Raw Material Inventory Reduction
 Reduce Out of Spec Parts from Suppliers
 Reduce Paint Process Defects
 Improve Cycle Time for a Critical Process
 Reduce Manufacturing Line Down Time
 Reduce time required to design a product or service
 Reduce errors in design
 Reduce production time
 Reduce testing time

You might also like