Server+ (SK0-004)
Server+ (SK0-004)
Certification Exam
Objectives
EXAM NUMBER: SK0-004
About the Exam
The CompTIA Server+ certification is an international vendor-neutral credential. The
CompTIA Server+ SK0-004 exam is a validation of “foundation-level” server skills and
knowledge, and is used by organizations and IT professionals around the globe.
This exam will certify that the successful candidate has the knowledge and skills required to:
• Understand and comply with disaster recovery and general security procedures
EXAM DEVELOPMENT
CompTIA exams result from subject-matter expert workshops and industry-wide survey
results regarding the skills and knowledge required of an entry-level IT professional.
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PLEASE NOTE
The lists of examples provided in bulleted format are not exhaustive lists. Other examples of
technologies, processes or tasks pertaining to each objective may also be included on the exam
although not listed or covered in this objectives document. CompTIA is constantly reviewing the
content of our exams and updating test questions to be sure our exams are current and the security
of the questions is protected. When necessary, we will publish updated exams based on existing
exam objectives. Please know that all related exam preparation materials will still be valid.
CompTIA Server+ Certification Exam Objectives Version 3.0 (Exam Number: SK0-004)
TEST DETAILS
Exam code SK0-004
Number of questions 100
Length of test 90 minutes
Type of questions Multiple choice
Recommended experience CompTIA A+ or 18–24 months of IT experience
Languages English, Chinese, Japanese
Passing score 750 (on a scale of 100–900)
CompTIA Server+ Certification Exam Objectives Version 3.0 (Exam Number: SK0-004)
1.0 Server Architecture
1.1 Explain the purpose and function of server form factors.
• Rack mount • Tower - Network modules/switches
- Dimensions • Blade technology - Management modules
- 1U, 2U, 4U - Blade enclosure - Blade server
- Cable management arms - Backplane/midplane
- Rail kits - Power supply sockets
CompTIA Server+ Certification Exam Objectives Version 3.0 (Exam Number: SK0-004)
2.0 Server Administration
2.1 Install and configure server operating systems.
• Determine server role/purpose - ReiserFS - Compliance to company
• Update firmware - UFS procedures/standards
• BIOS/UEFI configuration - VMFS • Enable services
- Boot order - ZFS • Install features/roles/applications/drivers
• Disk preparation - Swap • Performance baseline
- RAID setup • Configure host name - Server optimization
- Partitioning • Local account setup - Swap or pagefile optimization
- Formatting • Connect to network • Unattended/remote installations
- File system type • Join domain/directory - Deploying images and cloning
- Ext2, 3, 4 • Address security concerns - Scripted installs
- NTFS - Patching - PXE boot
- FAT32 - OS hardening - TFTP
2.2 Compare and contrast server roles and requirements for each.
• Web server • Print server • Network services server
• Application server • Messaging server - DHCP
• Directory server • Mail server - DNS/WINS
• Database server • Routing and remote access server - NTP
• File server
2.3 Given a scenario, use access and control methods to administer a server.
• Local hardware administration • Network-based hardware administration • Network-based operating
- KVM - KVM over IP system administration
- Serial - ILO - RDP
- Virtual administration console - iDRAC - SSH
- VNC
- Command line/shell
CompTIA Server+ Certification Exam Objectives Version 3.0 (Exam Number: SK0-004)
2.0 Server Administration
CompTIA Server+ Certification Exam Objectives Version 3.0 (Exam Number: SK0-004)
3.0 Storage
3.1 Given a scenario, install and deploy primary storage
devices based on given specifications and interfaces.
• Disk specifications - Seek time and latency - USB
- RPM - Hotswap vs. non-hotswap components - Fibre Channel
- Dimensions/form factor • Interfaces • Hard drive vs. SSD
- Capacity - SAS
- Bus width - SATA
- IOPS - SCSI
CompTIA Server+ Certification Exam Objectives Version 3.0 (Exam Number: SK0-004)
4.0 Security
4.1 Compare and contrast physical security methods and concepts.
• Multifactor authentication - RFID chip - Security camera
- Something you have - ID card - Keys and locks
- Something you know - Biometric - Cabinet
- Something you are - Keypad - Rack mount
• Security concepts - Access list - Server
- Mantrap - Security guard - Safe
CompTIA Server+ Certification Exam Objectives Version 3.0 (Exam Number: SK0-004)
4.0 Security
CompTIA Server+ Certification Exam Objectives Version 3.0 (Exam Number: SK0-004)
5.0 Networking
5.1 Given a scenario, configure servers to use IP addressing
and network infrastructure services.
• IPv4 vs. IPv6 • WINS - Half
• Default gateway • NetBIOS - Auto
• CIDR notation and subnetting • NAT/PAT - Speeds
• Public and private IP addressing • MAC addresses - 10/100/1000 Mbps
• Static IP assignment vs. DHCP • Network interface card configuration - 10 Gbps
• DNS - NIC teaming
- FQDN - Duplexing
- Default domain suffix/search domain - Full
CompTIA Server+ Certification Exam Objectives Version 3.0 (Exam Number: SK0-004)
6.0 Disaster Recovery
6.1 Explain the importance of disaster recovery principles.
• Site types • Replication methods • Continuity of operations
- Hot site - Disk-to-disk - Disaster recovery plan
- Cold site - Server-to-server - Business continuity plan
- Warm site - Site-to-site - Business impact analysis
- Who is affected
- What is affected
- Severity of impact
CompTIA Server+ Certification Exam Objectives Version 3.0 (Exam Number: SK0-004)
7.0 Troubleshooting
7.1 Explain troubleshooting theory and methodologies.
• Identify the problem and • Test the theory to determine cause • Verify full system functionality
determine the scope - Once theory is confirmed, determine and if applicable implement
- Question users/stakeholders and next steps to resolve problem preventive measures
identify changes to the - If theory is not confirmed, • Perform a root cause analysis
server/environment establish new theory or escalate • Document findings, actions and
- Collect additional documentation/logs • Establish a plan of action to resolve the outcomes throughout the process
- If possible, replicate the problem and notify impacted users
problem as appropriate • Implement the solution or
- If possible, perform backups escalate as appropriate
before making changes - Make one change at a time and test/
• Establish a theory of probable confirm the change has resolved
cause (question the obvious) the problem
- Determine whether there is - If the problem is not resolved,
a common element of symptom reverse the change if appropriate
causing multiple problems and implement new change
CompTIA Server+ Certification Exam Objectives Version 3.0 (Exam Number: SK0-004)
7.0 Troubleshooting
CompTIA Server+ Certification Exam Objectives Version 3.0 (Exam Number: SK0-004)
7.0 Troubleshooting
CompTIA Server+ Certification Exam Objectives Version 3.0 (Exam Number: SK0-004)
CompTIA Server+ Acronyms
CompTIA Server+ Certification Exam Objectives Version 3.0 (Exam Number: SK0-004)
ACRONYM SPELLED OUT ACRONYM SPELLED OUT
IMAP4 Internet Mail Access Protocol 4 OSPF Open Shortest Path First
Intel VT Intel Virtualization Technology OTDR Optical Time Domain Reflectometer
IOPS Input/output Operations Per Second OTP One-Time Password
IP Internet Protocol PAT Port Address Translation
IPX Internetwork Packet Exchange PBX Private Branch Exchange
IPMI Intelligent Platform Management Interface PCI Peripheral Component Interconnect
IPSec Internet Protocol Security PCIe Peripheral Component Interconnect express
IPv6 Internet Protocol Version 6 PCI-X Peripheral Component Interconnect Extended
iSCSI Internet Small Computer System Interface PDU Power Distribution Unit
JBOD Just a Bunch Of Disks PII Personally Identifiable Information
KVM Keyboard-Video-Mouse PKI Public Key Infrastructure
LACP Link Aggregation Control Protocol POP3 Post Office Protocol (Version 3)
LAN Local Area Network POST Power On Self-Test
LC Local Connector POTS Plain Old Telephone System
LCD Liquid Crystal Display PPTP Point-to-Point Tunneling Protocol
LDAP Lightweight Directory Access Protocol PSU Power Supply Unit
LED Light Emitting Diode PXE Preboot Execution Environment
LKGC Last Known Good Configuration RADIUS Remote Authentication Dial-in User Service
LOM Lights Out Management RAID Redundant Array of Inexpensive/
LTO Linear Tape-Open Integrated Disks/Drives
LUN Logical Unit Number RAM Random-Access Memory
M.2 Formerly known as RAS Remote Access Server
Next Generation Form Factor (NGFF) RDP Remote Desktop Protocol
MDF Master Data File RFID Radio Frequency Indemnification
MFA Multifactor Authentication RIS Remote Installation Service
MIB Management Information Base RISC Reduced Instruction Set Computer
MMC Microsoft Management Console RJ-45 Registered Jack 45
MTBF Mean Time Between Failure RPM Rotations Per Minute
MTTR Mean Time To Recover RPO Recovery Point Objective
NAC Network Access Control SAN Storage Area Network
NAS Network Attached Storage SAS Serial Attached SCSI
NAT Network Address Translation SATA Serial ATA
NEMA National Electronic Manufacturers Association SC Standard Connector
NetBIOS Network Basic Input Output System SCP Secure Copy Protocol
NFS Network File System SCSI Small Computer System Interface
NIC Network Interface Card SDRAM Synchronous Dynamic Random-Access Memory
NIDS Network Intrusion Detection System SFP Small Form-factor Pluggable
NLB Network Load Balancing SFTP Secure File Transfer Protocol
NOS Network Operating System SLA Service Level Agreement
NTFS New Technology File System SMP Symmetric Multiprocessing
NTP Network Time Protocol SMTP Simple Mail Transport Protocol
NVMe Non-volatile Memory Express SNMP Simple Network Management Protocol
NX No Execute SQL Structured Query Language
ODBC Open Database Connectivity SSD Solid State Drive
OEM Original Equipment Manufacturer SSH Secure Shell
OS Operating System SSL Secure Sockets Layer
CompTIA Server+ Certification Exam Objectives Version 3.0 (Exam Number: SK0-004)
ACRONYM SPELLED OUT
ST Straight Tip
TACACS Terminal Access Controller Access Control System
TCP/IP Transmission Control Protocol/Internet Protocol
TCP Transmission Control Protocol
TDR Time Domain Reflectometer
TFTP Trivial File Transfer Protocol
TLS Transport Layer Security
UAC User Account Control
UDP User Datagram Protocol
UEFI Unified Extensible Firmware Interface
UFS Unix File System
UID Unit Identification
UPS Uninterruptible Power Supply
URL Universal/Uniform Resource Locator
USB Universal Serial Bus
VLAN Virtual Local Area Network
VM Virtual Machine
VMFS VMware File System
VNC Virtual Network Computing
VoIP Voice over IP
VPN Virtual Private Network
VRM Voltage Regulator Module
VSS Volume Shadow Service
VT Virtualization Technology
WBEM Web-based Enterprise Management
WDS Windows Deployment Services
WINS Windows Internet Naming Service
WMI Windows Management Instrumentation
WoL Wake-on-LAN
WORM Write-Once, Read-Many
WSUS Windows Software Update Services
WWN World Wide Name
XD Execute Disable
XFS Extended File System
ZFS Zettabyte File System
CompTIA Server+ Certification Exam Objectives Version 3.0 (Exam Number: SK0-004)
Server+ Proposed Hardware and Software List
EQUIPMENT TOOLS
• Server • Digital multimeter
• Multiple NICs • Screwdriver
• Remote management interface • Wrench
• RAID controller • Hammer
• SAS or SATA drives • Flash light
• Industry standard rack enclosure • Vacuum
• Laptop or desktop • Canned air
• Switch • Cable testers
• Ethernet cables
• Fiber cables SOFTWARE
• Smart UPS • Virtualization software
• PDU • Various server operating
• LCD screens systems (Windows/Linux)
• KVM • Host-based security suite
• Serial cables • Vulnerability assessment software
• Thermostat • PuTTY
• Cooling devices • Packet analyzer
• NMAP
SPARE PARTS/HARDWARE
• Hard drive
• RAM
• Power supplies
• Cables
• Power cords
• Cable/zip wraps
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