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Qualities of A Proffessional

The document outlines key qualities of a professional manager, including leadership, building relationships, integrity, quality focus, customer orientation, innovation, performance management, organizational identification, empowering employees, and coping with challenges. Effective managers lead by example, develop their teams through participation and growth opportunities, maintain high levels of trust and honesty, ensure quality in work and processes, consider both internal and external customers, encourage new ideas, set objectives and monitor performance to drive improvement. They also strongly identify with their organization and are prepared to implement necessary changes.

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113 views10 pages

Qualities of A Proffessional

The document outlines key qualities of a professional manager, including leadership, building relationships, integrity, quality focus, customer orientation, innovation, performance management, organizational identification, empowering employees, and coping with challenges. Effective managers lead by example, develop their teams through participation and growth opportunities, maintain high levels of trust and honesty, ensure quality in work and processes, consider both internal and external customers, encourage new ideas, set objectives and monitor performance to drive improvement. They also strongly identify with their organization and are prepared to implement necessary changes.

Uploaded by

api-3833258
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Qualities of a Professional 

Manager
●
Leadership
●
People Relationships
●
Integrity
●
Quality
●
Customer Orientation
●
Innovation and Creativity
●
Performance Management
●
Identification with the organization
●
Empowering Employees
●
Coping with challenges
Leadership

●
Managers practice what they preach
●
Lead by example
●
Clear about their vision
●
Vsion    ­>  mission and objectives @ workplace
●
Dedication towards the goal
People Reationships

Managers buid up the teams based on core values of sincerity, 
objectivity and dedication.
He ensures 
●
His subordinates are provided opportunities for growth 
based on performance 
●
Their Participation in decision making & its implementation
Integrity

Highest levels of trust, fireness and honesty are expected while 
dealing with people.

Quality

Highest levels of
●
Quality of workdone
●
Processes in the organisation
Ensure the quality of manpower
Customer Orientation

The external customers (the purchasers, the society etc.)
The internal customers (the employees, subordinates etc.)
Innovation & Creativity
 
Professional Managers think beyond the obivious and encourage 
their people to do the same.
Look for
●
Opportunities for betterment 
●
Search for new ideas ,new practices, new products etc.
Performance Management
The Profl.Managers not only ensures that his performance is at peak but 
motivate his entire team to do the same.
●
Objectives/performance stds. are set
●
These are communicated to employees
●
Review/Monitoring of the above
●
Check actual performance vs std. set 
●
Identify the gaps
●
Jointly decide on corrective action plan as needed
●
Reset objectives / std. for next period
Identification with the organisation
In the light of increased competition and ever changing strategies to 
develop the market, it is essential that managers develop a business 
orientation .
Empowering the employees
Many managers are not even ready to delegate their authority to 
subordinates and endup only delegating responsibility.
Coping with the changes

” The only constant in this world is change”

●
Accept the facts
●
Ready to implement it
●
Discussion about the consequences of changes
Conclusion
This era poses a lot of challenges to managers. As the world is 
becoming increasingly competitive and markets global, only the 
fittest managers will survive.

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