VisionHub Licensing

Quick Start Guide

Version 6.x

PROPRIETARY AND CONFIDENTIAL INFORMATION

All information contained herein is confidential, proprietary and the exclusive property of Qognify Ltd and its affiliates (“Qognify”). This document and any
parts thereof must not be reproduced, copied, disclosed or distributed without Qognify's written approval and any content or information hereof shall not be
used for any unauthorized purpose. The software described herein and any other feature or tools are provided "AS IS" and without any warranty or
guarantee of any kind.

All contents of this document are: Copyright © 2021 Qognify Ltd. All rights reserved.
Contents
Qognify Licensing .................................................................................................... 1
Introducing Licensed Features ............................................................................. 2
Downloading License and Software from the Software Download Center .............. 3
Glossary .................................................................................................................. 6
Site Activation .......................................................................................................... 7
Activating Site Online ............................................................................. 7
Activating Site Offline ................................................................................ 8
Viewing the License Status ................................................................................... 12
Updating the License ......................................................................................... 13
Reactivating the License ....................................................................................... 16
Site Activation and/or License Update on Redundant Application Server ............ 17
Upgrades ............................................................................................................... 18
Qognify
Licensing Quick Start Guide Qognify Licensing

1 Qognify Licensing
The Qognify system is license protected. In order to use it, first activate your site with the
product key.
This guide describes how to activate licensing for your system. The content of this document
includes:
 Introducing Licensed Features
 Downloading License and Software from the Software Download
Center  Glossary
 Activating Site Online
 Activating Site Offline
 Viewing the License Status
 Updating the License
 Reactivating the License
 Site Activation and/or License Update on Redundant Application Server
 Upgrades

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Introducing Licensed Features

The Qognify VisionHub system is an enterprise product for monitoring, recording and
managing video content, as well as coordinating the situation management of the entire
security control room lifecycle. It is a high-end solution for large scale project or video
analytics projects. VisionHub includes an unlimited number of channels and users. The
licensed features are presented in the below table.
Qognify licenses activation and management is done in the Video Configurator application. If
a user does not have the necessary license to execute a specific feature, a warning will
appear.
Figure 1-1: Licensed Features
Description License
VisionHub Software Package
Site Management License Per site
Includes:
Unlimited Concurrent User Connection licenses
Video Wall management license
Full Sensor Management capabilities (ACS, Fire, Intrusion,
Alarm panel)
Full Incident Management capabilities
Unlimited operational maps management license
Multicast support
Connections with Remote Independent Sites
Active Directory integration
SNMP system monitoring integration
VisionHub Channels
VisionHub video/audio channel Per channel
VisionHub multi-lens video channel Additional video channel
license for multi-lens camera,
beyond the first channel
VisionHub Application Features (optional)
Video Analytics support Per channel
Video Wall Per monitor
Mobile Viewer Pack license Per streamer instance
VisionHub System Features (optional)
Application Server Redundancy Per VisionHub system
Recording Redundancy - N + 1 Per channel
Recording Redundancy - Dual Recording Per channel
Recording Redundancy - Mirrored Recording (MSVR) All channels of the recorder
Remote Independent Site (RIS) Connection Per RIS connection
Gateway Integrations (optional)
Access Control System connection Per external system
Access Control sensor license Per sensor
Alarm system (Fire, Intrusion) connection Per external system
Alarm sensor license Per sensor
SDK License per site
VisionHub SDK Site License Per site*
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Description License
1 SDK client connection license. Per client workstation Per client
pulling Video using the SDK
1 SDK Integration Sensor license (pulled channel, push Per sensor
sensors) per each sensor used in the 3rd party system

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Downloading License and Software from the Software

Download Center
Once your purchase order has been approved and the sales order issued, all files related to
your order are uploaded to the Qognify Software Download Center (SDC). The SDC is a
personalized online software delivery center that provides an easy, fast and secure access to
pure software orders.
Once the products and licenses you purchased have been uploaded to the SDC, you receive
an order notification email providing you with the user name and password and the link from
where to download the necessary files.
Figure 1-2: Order Notification Sample Email

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 To download software and licenses to your machine:

1. Click on the provided link in this email.
Figure 1-3: Login Screen

2. Log into the Software Download Center using the user name and password provided
in the email.
The My Downloads Homepage appears.
Figure 1-4: Homepage

3. Upon first login, go to the Change Password page and change your password.
4. Go to My Downloads > Customer Center > File Download.

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Figure 1-5: File Download

5. The My Downloads page shows the list of all files related to all your orders. It shows
the links to the software installation files and licenses.
Figure 1-6: My Downloads Page

6. Click on the necessary link to download. Tip: the zip file includes the order number in
its file name. The zip file includes two files - one is the text file with the Product Key
number and the other is the license PDF document. The Qognify software download
files have the BAT extension.
7. Unzip the files, install software and activate your license. For more details, refer to
Site Activation chapter.
Licenses are treated as a central pool of licenses so you can freely move licenses between
Recorders (according to server limitations on throughput and storage) as long as the number
of licenses you bought is not being exceeded. View the current status of the license in the
Video Configurator.

IMPORTANT: Once activated, it is not possible to remove functionality or transfer it to a

different site.

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Glossary
Terms specific to Qognify Licensing are listed below.
Table 1-1: Licensing specific terms

Term Meaning

Activate site Activate site license using the product key (PK).

Update site Update site license using the V2C file (“Vendor to Customer”).

Product Key The string that can be found in the license text file Qognify sends for the site
activation.

In case of offline activation, it is used to create the Site Activation File (.V2C).

Site Serial The number that can be found in the license text file Qognify sends for the site
Number activation.

The site serial number is shown in the License Status Report which is
generated after first time site activation. It is necessary when upgrading your
product package, when purchasing a new feature or contacting customer
support.
Site Server Info Stands for “Customer to Vendor”. A file, created by the customer, that holds
File (.C2V) information about a specific machine on which the Site (i.e. AMS) is going to be
activated. If the customer works online, the Site Server Info File is sent
automatically to Qognify.
Site Activation Stands for “Vendor to Customer”. A file created by Qognify and sent to the
File (.V2C) customer (transparently if the customer works online). This file is used for offline
license activation or update. The file name includes the licensing ID number; it
might be required in order to identify the correct redundant AMS machine on
which he customer needs to run an update.
Licensing ID Stands for Hardware Against Software Piracy and used for digital rights
(HASP ID) management. This ID appears next to the Site Serial Number in the License
Status Report. See Figure 1-15. It is not required for the first activation, but it is
required in order to identify the correct redundant AMS machine on which the
customer needs to run an update.
AVMD Advanced Video Motion Detection

VPO Visual Parameters Optimizer

SDK Software Development Kit

SVR Smart Video Recorder

VMX Video Wall

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Site Activation
Your site is license-protected and as such requires an activation first time you log in to the
Client Suite. You can automatically activate your site using Internet (online) or you can do it
manually if not connected to Internet (offline).

NOTE: For online activation make sure there is a proper network connection between the
workstation with the Client Suite and VisionHub Application Server. The
Application Server must be up and running.

Activating Site Online

To activate a site online, the Application Server must have access to Internet. The site
activation process starts the first time you login to the Client Suite.

 To activate your site:

1. Login to Video Configurator.
2. In the User name field, enter Administrator, and in the Password field, enter
Qognify and click OK.
The First Time Activation window appears.
Figure 1-7: First Time Activation Window

3. Select Online Activation.

4. In the Site Key box enter the Site Key (a Product Key string of numbers found in the
text file downloaded from the Qognify Software Download Center).
5. In the License Activation window click Activate.
A message appears that your site was activated successfully.

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Figure 1-8: Online Activation Succeeded

6. Continue with the site configuration.

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Activating Site Offline

Activating site offline consists of the following steps:
1. Generate the C2V file.
2. Go to Partner Portal and provide the C2V and the Product Key. Note that you must be
registered to the Partner Portal.
3. Save the created Site Activation file (.V2C).
4. Login to the Client Suite and activate your license using the V2C file.
For redundant AMS license activation, see Site Activation and/or License Update
on Redundant Application Server.

 To register to Partner Portal for the first time:

1. Browse to https://theq.qognify.com.
2. Click New User.
3. Fill in the registration form.
4. Submit the form.
In most cases the approval is automatic and immediate. However in certain cases it
can take several days. Thus, it is important to complete the registration before you
activating a site. Once approved, a confirmation email with user name and temporary
password are sent to you. On the first login new users must change their password.
Passwords must be changed every 4 months.

 To generate the Site Server Info file (.C2V):

In case of redundant AMS, do these steps twice, independently for each machine.
1. Login to Video Configurator.
2. In the User name field, enter Administrator, and in the Password field, enter
Qognify and click OK.
The First Time Activation window appears.

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Figure 1-9: First Time Activation Window

3. Select Offline Activation.

4. Click Generate to generate a Site Server Info file.
The Generate Site Server Info file window appears.
Figure 1-10: Generate Site Server Info File Window

5. Click Save.
A Site Server Info file is created with a .C2V extension. The following message
appears.
Figure 1-11: Generate Site Server Info File Window

6. Click Yes to open the folder where the .C2V file was saved.

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7. Copy the file to any kind of external drive you use (flash drive, CD, etc.).
8. On another machine with Internet access, go to the Qognify Partner Portal
https://theq.qognify.com and login.
9. From the main window, under Useful Tools, click Offline Activation.
10. In the Site Server Info File field, click Upload to upload your Site Server Info (.C2V).
11. In the Site Key field, enter your Site Key (a.k.a. Product Key).
12. Click Generate.
The File Download window appears.
Figure 1-12: File Download Window

13. Click Save and save the Site Activation File (.V2C) file to your external drive.
14. Return to the machine where the Client Suite is installed and start the site activation.

 To activate your site offline:

1. Login to Video Configurator.
2. In the User name field, enter Administrator, and in the Password field, enter
Qognify and click OK.
The First Time Activation window appears.

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Figure 1-13: First Time Activation Window

3. Select Offline Activation.

4. Under Browse to Site Activation File (V2C) and activate click ... and find the Site
Activation file (.V2C) you downloaded in the previous procedure.
5. Click Activate.
A message appears that your license was activated successfully.
Figure 1-14: Offline Activation Succeeded

For redundant AMS license activation, see Site Activation and/or License Update
on Redundant Application Server.

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Viewing the License Status

Qognify applications show all license-protected features even if they are not available in your
current license. If trying to use a feature that is not available in the license or to add a
component that exceeds the number of components in your license (for example, adding
more channels than available in the license), the application shows a message warning that
the feature is unavailable or you have exceeded the allowed amount of items.
Check the status of your license in the License Status Report. The Report includes features
purchased and the number of resources that are still available for each feature.

 To view the License Status Report

1. In Video Configurator, select Manage > Licensing.
The License Status Report appears.
Figure 1-15: License Status Report

The following information is shown:

- Name - the feature name
- Description - a description of the feature
- Free - Number of resources free for this feature
- Total Purchased - Number of resources purchased for this feature
2. Click Refresh to view the latest License Status after license reactivation or update.

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Updating the License

The license is updated via the License Status Report window.
Once you receive a new V2C file, go to Video Configurator > Manage > Licensing >
License Status Report and click Update License File.
License update consists of the following steps:
1. Customer issues a purchase order using Site Serial Number.
2. Qognify processes the purchase order and generates a Site Activation file (.V2C).
3. Qognify sends customer the Site Activation file (.V2C).
4. In Video Configurator, customer uses the Site Activation file (.V2C) to update the
license.
5. In Video Configurator, customer refreshes the License Status Report.
Qognify uses the Qognify Software Download Center to send you the Site Activation file
(.V2C) for license update. Follow the instructions in the email you receive.

 To get Site Serial Number:

1. In Video Configurator, select Manage > Licensing.
The License Status Report appears.
Figure 1-16: Status Report

2. Write down the Site Serial Number that appears in the top right corner in order to
create a new Purchase Order. After the Purchase Order is processed, you will get an
email with a link to the Site Activation File for downloading.

 To update the license:

1. In Video Configurator, select Manage > Licensing.
The License Status Report appears.
2. Click Update License File.

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The Update License File window appears.

Figure 1-17: Update License File Window

3. Download the Site Activation file from the Software Download Center.
4. Click ... to find the new Site Activation file (.V2C) you downloaded.
5. Click Update.
A message appears that your license was updated successfully.
Figure 1-18: Update Succeeded

6. Click OK.
New features become available.

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Figure 1-19: Status Report

7. Click Refresh to update the License Status.

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Reactivating the License

The license is reactivated via the License Status Report window.

 To reactivate the site license:

1. Once you receive a new Site Key (a.k.a Product Key), go to Video Configurator >
Manage > Licensing.
The License Status Report appears.
Figure 1-20: Status Report

2. Click New License.

Figure 1-21: System Licensing

3. Proceed with online or offline site activation. For details, see Activating Site Online or
Activating Site Offline section.

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Site Activation and/or License Update on Redundant

Application Server
If the Application Server redundancy is deployed on a Virtual Machine (VM) that is configured
to High Availability, the activation is done just once.

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Upgrades
Upgrades are free of charge for customers with the Maintenance Contract.
Place a purchase order, download new software and license, upgrade Qognify system
and reactivate your site. Refer to Reactivating the License.

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