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Azure Fundamentals For Cloud

This module provides an overview of foundational cloud concepts like public, private and hybrid cloud models as well as benefits of cloud computing. It also describes core Azure services including IaaS, PaaS and SaaS and the shared responsibility model between cloud providers and customers.
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0% found this document useful (0 votes)
19 views104 pages

Azure Fundamentals For Cloud

This module provides an overview of foundational cloud concepts like public, private and hybrid cloud models as well as benefits of cloud computing. It also describes core Azure services including IaaS, PaaS and SaaS and the shared responsibility model between cloud providers and customers.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Azure Fundamentals

Module 7
| About this course

• This course provides foundational level knowledge on cloud concepts; core Azure
services; security, privacy, compliance, and trust; and Azure pricing and support.

• The audience for this course is just beginning to learn about cloud computing and how
Microsoft Azure provides that service.

• There are no prerequisites for the course, but students with an IT background will find
the concepts easier to understand.
•Module 01 – Cloud concepts

•Module 02 – Core Azure services

•Module 03 – Core solutions and management tools

•Module 04 – General security and network security

•Module 05 – Identity, governance, privacy, and


compliance

Agenda •Module 06 – Azure cost management and Service


Level Agreements
| Module 1

Cloud Concepts
| Module 01 - Outline

You will learn the following concepts:

▪ Cloud Models
• Public, Private, and Hybrid cloud
• Choosing the best for you
▪ Cloud Benefits and Considerations
• Benefits of the cloud
• Cloud considerations
▪ Cloud Services
• IaaS, PaaS, and SaaS
• Sharing responsibility
| What is cloud computing?
Cloud Computing is the delivery of computing services over the internet, enabling faster
innovation, flexible resources, and economies of scale.
| Economies of scale
• The concept of economies of scale is the ability to reduce costs and gain efficiency when
operating at a larger scale in comparison to operating at a smaller scale.

• Cloud providers are very large businesses and are able to leverage the benefits of
economies of scale, and then pass those benefits on to their customers.
| CapEx vs OpEx
In previous years, startup companies needed to acquire a physical premises and
infrastructure to start their business and begin trading. Large amounts of money were
need to get a new business up and running, or to grow an existing company. They would
have to buy new datacenters or new servers to allow them build out new services, which
they could then deliver to their customers. That is no longer the case.

These two approaches to investment are referred to as:

● Capital Expenditure (CapEx)

● Operational Expenditure (OpEx)


| Consumption-based model
Cloud service providers operate on a consumption-based model, which means that end
users only pay for the resources that they use. Whatever they use is what they pay for.

This consumption-based model brings with it many benefits, including:


● No upfront costs.
● No need to purchase and manage costly infrastructure that they may or may not use to
its fullest.
● The ability to pay for additional resources when they are needed.
● The ability to stop paying for resources that are no longer needed
| Types of cloud models
Public Cloud

A public cloud is owned by the cloud services provider (also known as a hosting provider).
It provides resources and services to multiple organizations and users, who connect to
the cloud service via a secure network connection, typically over the internet

Public cloud models have the following characteristics:


● Ownership.
● Multiple End Users.
● Public Access.
● Availability.
● Connectivity.
● Skills.
| Types of cloud models
Private Cloud
A private cloud is owned and operated by the organization that uses the resources from
that cloud. They create a cloud environment in their own datacenter and provide self-
service access to compute resources to users within their organization. The organization
remains the owner, entirely responsible for the operation of the services they provide.
Private cloud models have the following characteristics:

● Ownership.
● Hardware.
● Users.
● Connectivity.
● Public access.
● Skills.
| Types of cloud models
Hybrid Cloud

A hybrid cloud combines both public and private clouds, allowing you to run your
applications in the most appropriate location.
Hybrid cloud models have the following characteristics:

● Resource location.
● Cost and efficiency.
● Control.
● Skills.
| Cloud model comparison

• No capital expenditures to scale up.


Public Cloud • Applications can be quickly provisioned and deprovisioned.
• Organizations pay only for what they use.

• Hardware must be purchased for start-up and maintenance.


Private Cloud • Organizations have complete control over resources and security.
• Organizations are responsible for hardware maintenance and updates.

• Provides the most flexibility.


Hybrid Cloud • Organizations determine where to run their applications.
• Organizations control security, compliance, or legal requirements.
| Cloud Benefits
| Infrastructure as a Service (IaaS)
• Build pay-as-you-go IT infrastructure by renting servers, virtual machines, storage,
networks, and operating systems from a cloud provider.
| Platform as a Service (PaaS)
Provides environment for building, testing, and deploying software applications; without
focusing on managing underlying infrastructure.
| Software as a Service (SaaS)
Users connect to and use cloud-based apps over the internet: for example, Microsoft
Office 365, email, and calendars.
| Cloud service comparison

IaaS PaaS SaaS


The most flexible cloud Focus on application Pay-as-you-go pricing
service. development. model.
You configure and Platform management is Users pay for the
manage the hardware handled by the cloud software they use on a
for your application. provider. subscription model.
| Shared responsibility model
The importance of understanding the shared responsibility model is essential for
customers who are moving to the cloud. Cloud providers offer considerable advantages
for security and compliance efforts, but these advantages do not absolve the customer
from protecting their users, applications, and service offerings.
| Serverless Computing
With serverless computing applications, the cloud service provider automatically
provisions, scales, and manages the infrastructure required to run the code.

Azure Functions is code running your service and not the


underlying platform or infrastructure. It creates infrastructure based
on an event.

Azure Logic Apps is a cloud service that helps you automate and
orchestrate tasks, business processes, and workflows when you
need to integrate apps, data, systems, and services.
| Module 01 Review

• Microsoft offers Public, • IaaS, PaaS, SaaS, and serverless, or


Private, and Hybrid cloud a combination.
models so you can build
based on your needs.

• From high-availability to • Shared responsibility.


elasticity to disaster recovery
to pay-as-use the benefits of
the Azure cloud are numerous.
| Module 2

Core Services
| Module 02 - Outline

You will learn the following concepts:

Azure Architectural Components


• Regions and Availability Zones
• Subscriptions and Resource Groups

Core Azure Resources


• Compute
• Networking
• Storage
• Databases
| Regions
• Regions are made up of one or more datacenters in close proximity.
• Provide flexibility and scale to reduce customer latency.
• Preserve data residency with a comprehensive compliance offering.

Azure offers more global


regions than any other
cloud provider with 60+
regions representing over
140 countries
| Region Pairs
• At least 300 miles of separation Region Region
between region pairs. North Central US​ South Central US​
East US​ West US​
• Automatic replication for some
services. West US 2​ West Central US​
US East 2​ Central US​
• Prioritized region recovery in the
Canada Central​ Canada East​
event of outage.
North Europe​ West Europe​
• Updates are rollout sequentially to UK West​ UK South​
minimize downtime.
Germany Central​ Germany Northeast​
South East Asia​ East Asia​
East China​ North China​
Japan East​ Japan West​
Australia Southeast​ Australia East​
India South​ India Central​
Brazil South
South Central US
(Primary)​
| Availability zones
• Provide protection against Azure Region
downtime due to datacenter
failure.
Availability Zone 1 Availability Zone 2
• Physically separate datacenters
within the same region.
• Each datacenter is equipped
with independent power,
cooling, and networking.
• Connected through private
fiber-optic networks.

Availability Zone 3
| Azure Resources
Azure resources are components like storage, virtual machines, and networks that are
available to build cloud solutions.
| Resource groups
Resource groups
A resource group is a container to manage (web + DB, VM, Storage) in one group
and aggregate resources in a single unit.
• Resources can exist in only one resource
group.
• Resources can exist in different regions.
• Resources can be moved to different
resource groups.
• Applications can utilize multiple resource
groups.
Web and Virtual
DB machine Storage
resource resource resource
group group group
| Azure Resource Manager

The Azure Resource


Manager (ARM) provides
a management layer that
enables you to create,
update, and delete
resources in your Azure
subscription.
| Azure Subscriptions

An Azure subscription provides


you with authenticated and
authorized access to Azure
accounts.
• Billing boundary: generate
separate billing reports and
invoices for each subscription.
• Access control boundary:
manage and control access to
the resources that users can
provision with specific
subscriptions.
| Management Groups

• Management groups can include


multiple Azure subscriptions.
• Subscriptions inherit conditions
applied to the management group.
• 10,000 management groups can
be supported in a single directory.
• A management group tree can
support up to six levels of depth.
| Azure compute
• Azure compute is an on-demand computing service that provides computing resources
such as disks, processors, memory, networking, and operating systems.
| Azure App Services

Azure App Services is a fully managed platform to build,


deploy, and scale web apps and APIs quickly.
Works with .NET, .NET Core, Node.js, Java, Python, or php.
PaaS offering with enterprise-grade performance, security,
and compliance requirements.
| Azure Container Services
Azure Containers are a light-weight, virtualized environment that does not require
operating system management, and can respond to changes on demand.
| Azure Virtual Desktop

Azure Virtual Desktop is a desktop and app virtualization that runs


in the cloud.
• Create a full desktop virtualization environment without having
to run additional gateway servers.
• Publish unlimited host pools to accommodate diverse
workloads.
• Reduce costs with pooled, multi-session resources.
| Azure networking services
| Azure storage services

Container storage (blob) is optimized for storing massive amounts of


unstructured data, such as text or binary data.

Disk storage provides disks for virtual machines, applications, and other
services to access and use.

Azure Files sets up a highly available network file shares that can be accessed
by using the standard Server Message Block (SMB) protocol.
| Azure storage access tiers

Hot Cool Archive


Optimized for storing data Optimized for storing data Optimized for storing data
that is accessed frequently. that is infrequently accessed that is rarely accessed and
and stored for at least 30 stored for at least 180 days
days. with flexible latency
requirements.
|Azure database services
| Azure SQL Managed Instance
Azure SQL Managed Instance allows existing SQL Server
customers to lift and shift their on-premises applications
to the cloud with minimal application and database
changes.

• Fully managed and evergreen platform as a service.


• Preserves all PaaS capabilities (automatic patching and
version updates, automated backups, and high
availability)
• Exchange existing licenses for discounted rates on SQL
Managed Instance using the Azure Hybrid Benefit
| Explore Azure Marketplace

Azure Marketplace allows customers to find, try,


purchase, and provision applications and services
from hundreds of leading service providers, which are
all certified to run on Azure.

• Open source container platforms.


• Virtual machine and database images.
• Application build and deployment software.
• Developer tools.
• And much more, with 10,000+ listings!
| Module 02 Review

• Microsoft provides more • Azure's multiple services


global presence than any (compute, networking, storage,
other cloud provider with over and databases)
60 regions distributed
worldwide

• Azure Management tools • Azure Marketplace


| Module 3

Core Solutions
| Module 03 – Outline

You will learn the following concepts:

• Core Azure solutions


• IoT to Azure Sphere
• Synapse Analytics to Databricks
• AI / ML

• Azure management tools


• Portal, PowerShell, CLI, and others
• Advisor, Monitor, and Service Health
| Azure Internet of Things

is a fully managed global IoT SaaS solution that makes it easy


to connect, monitor, and manage IoT assets at scale.

is a managed service hosted in the cloud that acts as a central


message hub for bi-directional communication between IoT applications and the
devices it manages.

s a secured, high-level application platform with built-in


communication and security features for internet-connected devices.
| Big data and analytics
| Artificial Intelligence & Machine Learning

Azure Machine Learning: c

uickly enable apps to see, hear, speak,


understand, and interpret a user’s needs.
| Serverless Computing

Automate and orchestrate tasks, business


processes, and workflows to integrate apps.
| Develop your apps with DevOps and GitHub

utomate software workflow to build, test, and deploy


from withing GitHub.

quickly create environments in Azure while minimizing waste


and controlling cost.
| Management tools available in Azure
| Azure Advisor

Azure Advisor analyzes deployed Azure resources and makes recommendations based on best
practices to optimize Azure deployments.

• Reliability
• Security
• Performance
• Cost
• Operational Excellence
| Azure Monitor

Azure Monitor maximizes the availability and performance of


applications and services by collecting, analyzing, and acting on
telemetry from cloud and on-premises environments.

• Application Insights
• Log Analytics
• Smart Alerts
• Automation Actions
• Customized Dashboards
| Azure Service Health
Evaluate the impact of Azure service issues with personalized guidance and support,
notifications, and issue resolution updates.
| Azure Service Health 2
Azure Service Health provides a personalized view of the health of Azure services and the
regions being used.

• Communication regarding outages


• Planned maintenance
• Other health advisories
| Azure Resource Manager (ARM) templates

• Azure Resource Manager (ARM) templates are JavaScript Object Notation (JSON) files that
can be used to create and deploy Azure infrastructure without having to write programing
commands.
• Declarative syntax
• Repeatable results
• Orchestration
• Modular files
• Built-in validation
• Exportable code
| Module 03 Review

• Azure services: IoT, big data, • Azure Monitoring tools.


analytics, and development
tools.

• Azure Resource Manager.


| Module 4

Security
| Module 04 - Outline

You will learn the following concepts:

▪Azure Security features


• Security Center and resource hygiene
• Key Vault, Sentinel, and Dedicated Hosts
▪Azure network security
• Defense in depth
• Network Security Groups and Firewalls
• DDoS protection
| Azure Security Center

Azure Security Center is a monitoring service that provides threat protection across both
Azure and on-premises datacenters.

• Provides security
recommendations
• Detect and block
malware
• Analyze and identify
potential attacks
• Just-in-time access
control for ports
| Azure Security Center - capabilities

Policy Compliance

Run policies across management groups,


subscriptions, or tenants.

Threat Protection

Analyze attempted threats through alerts


and impacted resource reports.
| Azure Sentinel
• Azure Sentinel is a security information management (SIEM) and security automated
response (SOAR) solution that provides security analytics and threat intelligence across
an enterprise.

Connector and Integrations:


• Office 365
• Azure Active Director
• Azure Advanced Threat Protection
• Microsoft Cloud App Security
| Azure Key Vault

Azure Key Vault stores application secrets in a centralized


cloud location in order to securely control access permissions
and access logging.
• Secrets management.
• Key management.
• Certificate management.
• Storing secrets backed by hardware security modules
(HSMs).
| Azure Dedicated Host

Azure Dedicated Host provides physical servers that host one or more Azure virtual machines that
is dedicated to a single organization’s workload.

Benefits
• Hardware isolation at the server level
• Control over maintenance event timing
• Aligned with Azure Hybrid Use Benefits
| Defense in depth

• A layered approach to securing computer Physical Security


systems.
Identity & Access
• Provides multiple levels of protection.
• Attacks against one layer are isolated Perimeter
from subsequent layers.
Network

Compute

Application

Data
| Shared Security

• Migrating from Responsibility On-Premises IaaS PaaS SaaS

customer-controlled Data governance and Customer Customer Customer Customer


to cloud-based Rights Management

datacenters shifts the Client endpoints Customer Customer Customer Customer

responsibility for Account and access Customer Customer Customer Customer


security. management
Identity and directory Customer Customer Microsoft/ Microsoft/
infrastructure Customer Customer
Application Customer Customer Microsoft/ Microsoft
• Security becomes a Customer
shared concern Network controls Customer Customer Microsoft/ Microsoft
between cloud Customer

providers and Operating system Customer Customer Microsoft Microsoft


customers. Physical hosts Customer Microsoft Microsoft Microsoft

Physical network Customer Microsoft Microsoft Microsoft

Physical datacenter Customer Microsoft Microsoft Microsoft


| Network Security Groups (NSGs)
Network Security Groups (NSGs) filter network traffic to and from Azure resources on
Azure Virtual Networks.

• Set inbound and outbound rules to filter by source and destination IP address, port,
and protocol.
• Add multiple rules, as needed, within subscription limits.
• Azure applies default, baseline security rules to new NSGs.
• Override default rules with new, higher priority rules.
| Azure Firewall

A stateful, managed Firewall as a Service (FaaS) that grants/denies server access based on
originating IP address, in order to protect network resources.
• Applies inbound and outbound traffic filtering rules
• Built-in high availability
• Unrestricted cloud scalability
• Uses Azure Monitor logging

Azure Application Gateway also provides a firewall, Web


Application Firewall (WAF). WAF provides centralized,
inbound protection for your web applications.
| Azure Distributed Denial of Service (DDoS)
protection

DDoS attacks overwhelm and exhaust network resources, making apps slow
or unresponsive.
• Sanitizes unwanted network traffic before it impacts service availability.
• Basic service tier is automatically enabled in Azure.
• Standard service tier adds mitigation capabilities that are tuned to protect Azure Virtual Network
resources.
| Module 4 Review

• Azure Security Center and • Defense in depth


resource hygiene

• Key Vault, Sentinel, and • DDoS protection


Dedicated Hosts
| Module 5

Identity, governance,
privacy, and
compliance
| Module 05 - Outline

You will learn the following concepts:

▪Azure identity services


• Authentication versus Authorization
• Azure AD, MFA, SSO and Conditional Access
▪Azure governance features
• RBAC
• Resource locks and tags
• Policy, Blueprints, and CAF
▪Azure privacy and compliance
• Privacy statement and Online Services Terms
• Trust Center and compliance documentation
• Azure Sovereign Regions
| Compare Authentication and Authorization
| Azure Multi-Factor Authentication

Provides additional security for your identities by requiring two or more elements for full
authentication.

• Something you know → Something you possess → Something you are


| Azure Active Directory (AAD)
Azure Active Directory (AAD) is Microsoft Azure’s cloud-based identity and access
management service.

• Authentication (employees sign-in to access resources).


• Single sign-on (SSO).
• Application management.
• Business to Business (B2B).
• Business to Customer (B2C) identity services.
• Device management.
| Conditional Access
Conditional Access is used by Azure Active Directory to bring signals together, to make
decisions, and enforce organizational policies.

• User or Group Membership


• IP Location
• Device
• Application
• Risk Detection
| Explore Role-based access control (RBAC)

• Fine-grained access management.


• Segregate duties within the team and grant
only the amount of access to users that
they need to perform their jobs.
• Enables access to the Azure portal and
controlling access to resources. Azure
Active Directory

Azure
subscription
User Apps User groups
Resource group

Resource group
| Resource locks
• Protect your Azure resources from accidental deletion or modification.
• Manage locks at subscription, resource group, or individual resource levels within Azure
Portal.

Lock Types Read Update Delete


CanNotDelete Yes Yes No
ReadOnly Yes No No
| Tags

• Provides metadata for your Azure


resources.
• Logically organizes resources into a
taxonomy.
• Consists of a name-value pair.
• Very useful for rolling up billing
information. OR

owner: joe
department: marketing cost-center: marketing
environment: production
| Azure Policy

Azure Policy helps to enforce organizational standards and to assess compliance at-scale. Provides
governance and resource consistency with regulatory compliance, security, cost, and management.

• Evaluates and identifies Azure resources that do not


comply with your policies.
• Provides built-in policy and initiative definitions,
under categories such as Storage, Networking,
Compute, Security Center, and Monitoring.
| Azure Blueprints

Azure Blueprints makes it possible for development teams to rapidly build and stand up new
environments. Development teams can quickly build trust through organizational compliance
with a set of built-in components (such as networking) in order to speed up development and
delivery.
• Role Assignments
• Policy Assignments
• Azure Resource Manager Templates
• Resource Groups
| Cloud Adoption Framework
• The One Microsoft approach to cloud adoption in Azure.
• Best practices from Microsoft employees, partners, and customers.
• Tools, guidance, and narratives for strategies and outcomes.
| Security, Privacy, and Compliance

Security: Secure by design. With built in intelligent security, Microsoft helps to


protect against known and unknown cyberthreats, using automation and artificial
intelligence.

Privacy: We are committed to ensuring the privacy of organizations through our


contractual agreements, and by providing user control and transparency.

Compliance: We respect local laws and regulations and provide comprehensive


coverage of compliance offerings.
| Compliance Terms and Requirements
Microsoft provides the most comprehensive set of compliance offerings (including
certifications and attestations) of any cloud service provider. Some compliance offerings
include.

CJIS HIPAA
Criminal Justice Information Services Health Insurance Portability and Accountability Act

CSA STAR Certification ISO/IEC 27018

NIST
EU Model Clauses
National Institute of Standards and Technology
| Microsoft privacy statement

The Microsoft privacy statement provides openness and honesty about how Microsoft handles the
user data collected from its products and services.

The Microsoft privacy statement explains:


• What data Microsoft processes.
• How Microsoft processes it.
• What purposes the data is used for.
| Online Services Terms and Data Protection
Addendum

Online Services Terms: The licensing terms define the terms and conditions for the
products and Online Services you purchase through Microsoft Volume Licensing
programs.

Data Protection Addendum: The DPA sets forth the obligations, with respect to the
processing and security of Customer Data and Personal Data, in connection with the
Online Services.
| Trust Center

Learn about security, privacy, compliance, policies, features, and practices across Microsoft’s cloud
products.

The Trust Center website provides:


• In-depth, expert information.
• Curated lists of recommended resources, arranged by
topic.
• Role-specific information for business managers,
administrators, engineers, risk assessors, privacy
officers, and legal teams.
| Azure Compliance Documentation
• Microsoft offers a comprehensive set of compliance offerings to help your organization
comply with national, regional, and industry-specific requirements that govern the
collection and use of data.

Global US Government Industry Regional


| Azure Sovereign Regions (US Government services)

Meets the security and compliance needs of US federal agencies, state and local governments, and
their solution providers.

Azure Government:
• Separate instance of Azure.
• Physically isolated from non-US government deployments.
• Accessible only to screened, authorized personnel.

Examples of compliant standards : FedRAMP, NIST 800.171 (DIB), ITAR, IRS 1075, DoD L2, L4 &
L5, and CJIS.
| Azure Sovereign Regions (Azure China)

Microsoft is China’s first foreign public cloud service provider, in compliance with government
regulations.

Azure China features:

• Physically separated instance of Azure cloud services operated by 21Vianet

• All data stays within China to ensure compliance


| Module 05 Review

Azure identity services Authentication versus


authorization

Azure AD, MFA, SSO and Azure governance features


Conditional Access

RBAC, Resource locks and Azure privacy and compliance


tags

Policy and Blueprints Azure Sovereign Regions


| Module 6

Azure pricing
and lifecycle
| Module 06 - Outline

You will learn the following concepts:

▪Methods for managing costs


• Factors affecting costs
• Options to reduce and control costs
• Azure Cost Management
▪Service Level Agreements and Lifecycles
• Azure Service Level Agreement (SLA)
• Factors impacting SLAs
• Azure product and feature lifecycle
| Factors affecting costs (part 1)

1) Resource Type 2) Services 3) Location


Costs are resource-specific, so Azure usage rates and billing The Azure infrastructure is
the usage that a meter tracks periods can differ between globally distributed, and usage
and the number of meters Enterprise, Web Direct, and costs might vary between
associated with a resource, CSP customers. locations that offer Azure
depend on the resource type. products, services, and
resources.
| About this course

4) Bandwidth 5) Reserved Instances 6) Azure Hybrid Use


Benefit
Some inbound data transfers are With Azure Reservations, you For customers with Software
free, such as data going into commit to buying one-year or Assurance, Azure Hybrid Benefit
Azure datacenters. For outbound three-year plans for multiple allows you to use your on-
data transfers, such as data going products. Reservations can premises licenses on Azure at a
out of Azure datacenters, pricing significantly reduce your resource reduced cost.
is based on Zones. costs up to 72% on pay-as-you-go
prices.
| Pricing Calculator

The Pricing Calculator is a tool that helps you estimate the cost of Azure products. The options that
you can configure in the Pricing Calculator vary between products, but basic configuration options
include:

• Region
• Tier
• Billing options
• Support options
• Programs and offers
• Azure dev/test pricing
| Total Cost of Ownership Calculator

• A tool to estimate cost savings you can realize by


migrating to Azure.

• A report compares the costs of on-premises


infrastructures with the costs of using Azure products
and services in the cloud.
| Azure Cost Management

• Reporting – billing reports


• Data enrichment
• Budgets – set spend budget
• Alerting – when cost exceed limits
• Recommendation – cost
recommendations
| Minimizing costs

Perform Perform cost analyses. Use the Azure Pricing and TCO calculators.

Monitor Monitor usage with Azure Advisor. Implement recommendations.

Use Use spending limits. Use via free trial customers and some credit-based Azure subscriptions.

Use Use Azure Reservations and Azure Hybrid Benefit (HUB).

Choose Choose low-cost locations and regions. If possible, use low-cost locations.

Keep Keep up-to-date with the latest Azure customer and subscription offers.

Apply Apply tags to identify cost owners. Identify usage owners with tags.
| SLAs for Azure products and services

Downtime
• Performance targets are expressed as SLA
per month
uptime and connectivity guarantees.
99% 7h 18m 17s
• Performance-targets range from 99% to
99.999%. 99.5% 3h 39m 8s
• If a service fails to meet the guarantees, a 99.9% 43m 49s
percentage of the monthly service fees can
be credited. 99.95% 21m 54s

99.99% 4m 22s

99.999% 26s
| Actions that affect SLAs

Lower your SLA Raise your SLA


• Adding more services • Availability Zones
• Choosing free or non-SLA services • Redundant systems

Many factors can raise or lower your SLA. Design decisions based on business goals will
drive your SLA goals.
| Azure Preview Program
• With Azure previews, users can test beta and other
pre-release features, products, services, software,
and regions to provide feedback.

• Public Preview: all Azure customers can evaluate


the new features
• Generally available (GA): after public preview is
completed, all customers can use the feature, and
region availability will vary.
| Monitoring service and feature updates

• Azure updates provides information about the


Azure products, services, and features, in
addition to product roadmaps and availability.
• View details about all Azure updates
and their status.
• Browse and search for updates.
• Subscribe to Azure update notifications by RSS.
| Module 06 Review
• Factors affecting costs
• Recognize Azure Cost Management
• Azure Service Level Agreement (SLA)
• Factors impacting SLAs
• Azure product and feature lifecycle
THANK YOU!

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