IMPORTANT
IMPORTANT
1A. Date:
1. From:
2. To:
3. Subject Line:
4. Salutation:
• Use a professional greeting like "Dear Mr./Ms. Last Name" if you know the
recipient.
• For a less formal situation, "Hello" or "Hi [Name]" can work.
5. Body:
6. Closing:
7. Signature:
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Inquiry E-Mail
Specimen of Business Inquiry Emails
I - One Request: Specific Contact
To: [email protected]
Subject: Request fall 2023 comfort flats catalog preview
Dear Mr. Jones,
My name is Joanne Stern. I’m the lead purchaser for Soft Shoe company and
am interested in your “Comfort Flats” line of footwear.
Could you please email me the fall 2023 catalog preview for your Comfort-Flats
line? I’m in the process of selecting styles for the fall 2023 season and would
like to add more quality flats to our store offerings. I’ll be finalizing selections
and placing orders by the end of the month and would be so appreciative if you
could send the catalog by the end of this week.
Thanks very much for your assistance. I will be in touch by the end of the
month should I select any of your product for Soft Shoe.
Sincerely,
John Simons
Purchase Agent, Soft Shoe Company
XXX-XXX-XXXX
[email protected]
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II - Multiple Questions: Specific Contact
To: [email protected]
SUBJECT: Convection Oven Model #445
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III - No Specific Contact Available
To: [email protected]
Subject: questions re: catering options
Dear Events Manager,
My name is Alisha Evans. I am interested in having Gino’s cater a business
luncheon on May 16, 2023, for about 60 guests.
Before proceeding, I need to know you are able to provide options for the
approximately five guests who can only eat gluten-free products. Are you able
to make this accommodation?
Feel free to call me at XXX-XXXX between 9:00am and 3:00pm Monday
through Thursday, or email me at any time. I hope to finalize plans quickly, and
would appreciate a response by the end of this week. Thank you for your help.
Sincerely,
Amisha Jones
Manager, Safe Security Systems
Amisha.Jones@XXX
555-555-5555
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IV - Email of inquiry requesting information
Dear [name],
This email is to inquire about the website audit services you posted on your
website.
As I understand, you offer services to audit businesses’ websites and provide
personalized insight into what improvements can be made. I’d like to request
further information with regard to your pricing as well as the scope of the work
that will be performed, including specific services that can be expected.
I look forward to receiving your response.
Best regards,
[Name and job title]
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Invitation E-mails
How to Create an Event Invitation Email
Decide upon a style and tone
Create an eye-catching subject line
Devise a well-thought-out design
Write a solid copy
Put a strong CTA (call-to-action)
Add signature in the footer
Event Invitation E-mail Specimen I–
Hello (Recipient's name),
Are you ready to see the future of AI-powered automated writing?
You are invited to attend the launch of (brand name). During this epic event,
you will learn about the incredible features of the new app and learn about the
advanced engineering that is making it possible.
The event is taking place (insert details).
Sign-up today to be one of the first to try out this transformative technology. As
well as leading speakers from the company you will get exclusive access to a
beta test version before anyone else.
Click this link to confirm your attendance. Places are limited, and when they're
gone, they’re gone. We’d hate for you to miss out…
Welcome on the journey to better writing.
(Your name)
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Meeting invitation email Specimen II
[The meeting email invite provides information on the meeting and why
someone would want to attend.]
Hi (Recipient's name),
It’s time we all met up again, so I’m arranging a team meeting for (insert date
and time).
During the meeting, there are a few things I want to discuss, including (insert
details).
You’ll also have a chance to bring anything you want to the meeting. Feel free
to send me any agenda items, or bring them up at the end of the session.
If you can’t attend for any reason, please email me to let me know. As always,
arrive a few minutes early so we can start on time!
Cheers!
(Your name)
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Zoom invitation email Specimen III
[This Zoom meeting invite includes login information and tips to get the best
out of a Zoom meeting.]
Hi (Recipient's name),
I’m inviting you to a Zoom meeting on (insert date and time).
During the meeting, we want to cover the following: (add details)
Can you confirm attendance by replying to this email?
The login details for the meeting are as follows: (add details)
Before the meeting, can you ensure that your microphone is working, your
camera is on, and that you’ve tested Zoom out? We want to make a prompt start
and keep things moving, and this can help avoid annoying delays.
Regards,
(Your name)
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Webinar invitation email Specimen IV
[Webinars are an effective way to showcase your products or services, share
insights, and build an audience. One should try and find what will motivate
one's audience to engage with one.]
Hi (Recipient's name),
Do you want to know more about (add details). Would you benefit from expert
insight into (subject)? If the answer is yes, then this webinar is for you.
You’re invited to the (webinar title) webinar! During the session, you can hear
from (insert details and make it sound exciting!).
The webinar is taking place at (time and date). You can sign-up here to get your
exclusive access code.
Share this message if you know someone who would benefit from attending the
webinar. Head to our socials to share, retweet, and repost!
I look forward to smelting you and explaining more about what we’re doing,
and why.
Speak soon,
(Your name)
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Guest speaker invitation email Specimen V
Hi (Recipient's name),
I’m currently developing the program for the (event name), and I would like to
invite you to speak if you are available.
The (event name) is the best place to learn about (explain why the event is
awesome!)
The event is scheduled to take place on (insert details). Specifically, I was
interested in booking you for the (insert details) slot. Are you available, and
would you be interested?
You can contact me at (email address) or on (phone number) to discuss this. All
of us at (event name) would be delighted to add you to our list of speakers for
what promises to be an incredible event.
I am in the process of finalizing the event program and will need an answer by
(insert date). I look forward to receiving your reply.
Kind regards,
(Your name)
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Corporate Event Invitation Email Template
Dear [name of employee],
It’s said that teamwork makes the dream work. We couldn’t agree more, so
we’re organizing a [duration of the event] team-working event.
Join us on [date and time] at [location], where you and your team members will
engage in the following educational and bonding activities:
[Activity #1]
[Activity #2]
[Activity #3]
We cannot wait to see you there!
[CTA]
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Product Launch Announcement Invitation Email Template
Hi [Name],
Have you heard the news? Something big is coming from [insert company
name].
On [date and time], we’ll be launching our [insert new product or service name]
live at [location].
Be the first to learn everything about [insert new product or service], as well as
receive exclusive access to [benefit of attending].
Get on the guest list today!
[CTA]
Thank-You Email
Thank-you Email Templates - General Thank You Email Template
12
Renewal Thank You Email Template
13
Thank You for Your Time Email Template
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Thank You for Helping Us Win an Award Email Template
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Email asking for feedback
Hi [customer name],
We really appreciate you using our services on [date] and we’d like to get your
feedback on your experience.
Please follow the link [insert link] to complete a short survey regarding your
experience. This survey shouldn’t take any longer than 2 minutes and it will
help us improve our products and services in the future.
We want to thank you in advance for your time and hope that you enjoyed your
experience with [company name].
Best,
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Permission Email
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Permission Email Specimen I
Date:
To:
From:
Subject: Requesting Permission for Granting Leave
Dear Sir,
My name is Raina Gupta, and I work in your team as a Senior Software
Developer. I’m writing to ask for permission to take a three-day leave from
March 20th to March 23rd. The reason for my leave is that my cousin is getting
married, and I need to travel out of town; the journey will take one day each
way.
I will complete the tasks allocated to me, and my absence will have no effect on
the ongoing project. For that time, my colleague, Praveen Kumar will handle
the remainder of the task in my absence.
Expecting a favorable response from you.
Yours Sincerely,
Raina Gupta
Sr. Software Developer
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Permission Email Specimen II
Date:
To:
From:
Subject: Seeking Permission for working as an Intern
Respected Sir/Madam,
I am Jolly Jackson, a final year student of IT Engineering at XYZ Institute of
Technology. I’m writing to express my desire to serve as a Backend Developer
intern for your organization for three months. I’ve been learning everything
there is to know about coding and have been hoping for an opportunity to work
with a thriving firm like yours.
I request you to kindly allow me to be a member of your Development team as
this would be an excellent opportunity for me to learn everything there is to
know about being a Developer and help me take a significant step further in
shaping my future career. I commit to trying my best, dedicating my time to
learning, and putting what I learn into practice throughout my time there. I am
also sending my résumé, and I am prepared to go through an interview round to
demonstrate my abilities and tenacity.
Looking forward to hearing from you.
Thank you.
Yours Sincerely,
Jolly Jackson
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Permission Email Specimen III
Subject: Request for use of Copyrighted Material
Dear Sir/Madam,
I hope you are well as I write this letter. I’m writing to ask for your formal
permission to combine and use the video bytes I shot of your stylish cafe as a
YouTube video on my channel.
I am a Vlogger, and your café is one of the greatest in town. If you grant us
permission, I would like to promote it in my YouTube video. I truly appreciated
your great cuisine and how attentive you were to your clients.
If you allow me permission, I will ensure that all copyright credits are given to
you, and I feel we will both profit from our collaboration. At the bottom, I’ve
included my email address and a link to my YouTube account.
Thank you for your time and consideration.
Yours Sincerely,
Winnie John
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Unit II – Report Writing
Types of Reports
Reports are classified into three main types depending on the purpose or motive
behind the report. The common types of reports are -
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• Body: The body comes after the introduction of the report. It includes all
the information regarding the event or the topic. All the facts and
evidence collected can be displayed in the body of the report. The body
covers the major part of a report.
• Conclusion: Here, all information is gathered together, and one’s
personal opinion or judgement is explained.
Eyewitness Report
On the 13th of May, 2023, around 11 am in the morning, a fire broke out in the
Phoenix Mall at Vasant Vihar, Delhi. The entire area around the mall was
covered with thick black smoke. Everyone from the mall was evacuated before
the fire engulfed a major portion of the mall. The manager of the mall had
called the firefighters to put out the fire. The locals tried to put out the fire but
their efforts were of no use. Six fire-engines arrived within 10 minutes and, for
the next two hours, tried their best to put out the fire. Due to the presence of
flammable things like clothes, plastic, etc. in the mall, the fire spread quite fast.
The people living near the mall were asked to leave their houses to ensure that
no civilians got injured. After struggling to put out the fire for two hours,
finally, the firefighters were able to bring the fire under control. Three of the
firefighters were injured during this operation, and they were taken to the
nearest hospital. The Chief Minister, and Chief of firefighters had also arrived at
the site of the fire accident. Though the fire was finally put out after long hours
of struggle, most of the shops inside the mall were completely destroyed. The
firefighters reported that the fire accident took place at such a massive scale due
to a short circuit and the absence of adequate fire safety equipment. The Chief
Minister issued a statement thanking the firefighters for their job and assuring to
help the shopkeepers who had lost their shops to restart their businesses.
Around 9:00 p.m. on Wednesday, a fire broke out in a two-storied house in Raju
Nagar, Mumbai. Luckily, the members of the house were not present in the
house when the fire broke out. The neighbours who had noticed smoke coming
from the house had called the fire brigade. Until the fire brigade arrived, the
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neighbours tried to put out the fire. The residents of the burning house too had
arrived, but were stopped by the locals from entering the house. Two fire
brigades arrived within 10 minutes and sprang into action. The officers asked
the people living near the burning house to leave their homes and come out to
avoid any kind of mishap. After an hour of struggle, the fire was finally put out,
but a major portion of the house had been burnt down. One of the firefighters
reported that the reason for the fire breakout was not clear and that they would
need to investigate further. The affected family members were asked to stay
somewhere else till the investigation gets over.
The police were informed, and when they arrived, the robbers had already left.
The injured guards were taken to the nearest hospital and provided treatment.
The police officials took statements from the witnesses and the bank’s manager.
The CCTV footage of the bank and the nearby areas were collected for
investigation. The police questioned the nearby shops to help them make
sketches of the robbers. However, no arrests were made regarding the matter.
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On 4nd March 2023, a bank robbery took place in West Bengal’s Tejpur SBI
branch. Three men armed with guns entered the bank and injured the security
guards. More than 6 lakh rupees was plundered, and important documents were
destroyed. According to local people, they had seen a Maruti 800 van parked
outside the bank around 10:30 in the morning. The two robbers put the cashier
at gunpoint and demanded money, according to the witnesses. When the cashier
resisted, the robbers injured him badly, broke the cash box, and looted the
money. The robbers then rummaged through the entire bank to get the keys to
the lockers. After finding the keys, the robbers ransacked several lockers and
took away many valuable assets.
Locals also reported hearing multiple gunshots being fired from the bank. When
the police arrived, they found no one shot; instead, they found the security
guards and the cashier injured. Both were taken to the nearest hospital and
provided with the necessary treatment. The police collected statements from the
customers who were present in the bank during the robbing incident. CCTV
footage of the bank and the nearby areas were collected for investigation by the
police. The police questioned the nearby shopkeepers to help them make a
sketch of the robbers. However, no arrests have been made regarding the matter
at the moment.
News Report
Structure of a News Report
A news report should include the following-
While writing a news report, one should answer all the WH questions -
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• Where did it take place?
• When did it take place? (Date and Time)
• Who was involved in the event?
• Why did it happen?
• How did the event happen?
On Monday, around 11 p.m., a goods truck collided with a car on the National
Highway. Both the vehicles were greatly damaged. It is suspected that one of
them should have fallen asleep while driving. The highway was blocked for
more than an hour due to the accident. Emergency ambulance services arrived
at the earliest and all of them were given first aid.
A family of four – Madhav (65), Nalini (62), Ravi (35) and Meena (27) – were
travelling in the car. The husband and wife sustained multiple fractures and the
children were badly injured. The driver of the truck also suffered multiple
fractures. All of them were admitted to a nearby hospital.
More traffic policemen have been deployed in the area to ensure smooth and
safe travel. The police have been checking the surveillance cameras in the area
to check any traffic violations.
The street, M G Road, near the main flyover in Chennai witnessed yet another
accident early in the morning yesterday. Around 4:45 a.m., an Innova car
toppled over the divider and collided with two wheelers on the opposite side of
the road. The medical services and police arrived at the spot in a few minutes.
The driver of the Innova was severely injured and died on the spot. The people
on the two wheelers have all suffered injuries. They were rushed to the nearest
hospital as soon as possible. The police have found out that the driver of the
Innova was high on alcohol and suspect that should have been the reason behind
the accident.
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The city traffic police have all been alerted about the rise in the number of
accidents in the city. Caution signs have been put up in all the accident-prone
areas as a measure to curb the number of accidents all around the city.
The Netaji Express that runs from Dhanbad to Delhi met with a terrible accident
on 4th August, 2021, at 5:30 a.m. The people living nearby the station reported
hearing a loud noise early in the morning. As they rushed to the site, they saw
that the first five coaches of the train had been derailed. The locals rushed to
help the passengers of the train who were injured and had fallen down. The
locals informed the nearby GRPF and the local police station about the accident.
Within a few minutes, the officials arrived and started the rescue operation. The
rail engineers came to investigate the reason behind the derailment of the five
coaches. The primary investigation revealed a small crack in the tracks that
might have caused the accident. Almost 100 passengers were injured, and 20
people had died. The injured people were taken to the nearest hospital. The
Chief Minister visited the accident spot and announced that the families of the
deceased would be given 5 lakhs and a government job, and the families of the
injured would be given 3 lakhs each. The CM said that a high-level
investigation would be set up to look into the matter. All the other trains were
cancelled for the day, and the rescue operation continued till late at night.
A collision took place between a passenger train and a goods train on the 14th
of March, 2022, at 8:30 p.m. in Jammu. The local people rushed to the site and
carried out the primary rescue operations. The GRPF and the local authorities
were informed about the accident. Due to the collision, both trains were
damaged to a great extent. The drivers of both trains died in the collision, and
many were seriously injured. To hasten the rescue operations, the NDRF team
had arrived too. The severely injured were taken to multi-speciality hospitals,
and the rest were taken to nearby hospitals. Around 50 people were found to be
dead within one hour of the rescue operation, and more than 550 people were
badly injured. Prominent personalities like the State Railway Minister, the DG
of police, and the Chief of the fire brigade had arrived at the accident scene. The
two trains were separated from one another with the help of a crane. The Chief
Minister inquired with the State Railway Minister about the situation. The
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primary investigation revealed that the goods train was moving faster than
usual, which might have caused it to miss a signal and collide with the
passenger train. The State Railway Minister announced that the families of the
deceased would be given 10 Lakhs and a government job, and the families of
the injured people would be given 5 Lakhs each. The Minister assured that a
high-level investigation committee would be formed to look into the matter.
Activity Report
Specimen Activity Reports
Report on Teachers’ Day Celebration held in KBC College
On 5th September, 2020 (Saturday), the KBC Engineering College organised
Teachers’ Day celebrations. The function took place in the auditorium of the
college. All the departments of the college were beautifully decorated by the
students for Teachers’ Day. The students of various departments, along with the
help of the Student’s Union, organised a function for the teachers. The Dean of
the college, too, was present at the function. The program started with the Dean,
the Teacher-in-Charge and the Heads of the Department cutting the ribbon and
lighting the diyas. The program started with the Sanskrit department reciting the
Ganesh Vandana. Then the English Department performed a Shakespearean
play and dedicated the play to their Head of the Department. A student from the
Bengali Department recited a poem from Rabindranath Tagore’s Gitanjali.
Students of various departments performed for their teachers. At the end of the
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program, the Dean of the college gave away trophies to the Best Teachers
nominated by the students. The Dean gave a vote of thanks on behalf of the
teachers and also appreciated the teachers for their immense contribution to the
institution for years. The entire program ended on a happy note.
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On the eve of the birthday of Vikram Sarabhai, (August 12, 2021), the Father of
the Indian Space Programme, the Science and Research Forum of New Delhi
organised an inter-school science exhibition. Candidates from different schools
participated in this science exhibition. The Forum announced that the two best
exhibits would be kept in the Hall of Exhibits where it will be displayed to the
public. Models related to space satellites, different satellites of the planets, the
various galaxies, the working of the Hadron Collider and many more things
were on display. The members of the Science and Research Forum were
impressed by the efforts of the students. The members of the committee had a
tough time deciding which two best exhibits they were going to present in the
Hall of Exhibits. Every one of the participants was given certificates and
mementoes from the Science and Research Forum of New Delhi.
On 23rd January, 2024, on the occasion of Netaji Subhas Chandra Bose’s 127th
birthday, Chetana College, Delhi, organised their sports day. The events took
place on the college football grounds. The Governor of the state was invited as
the chief guest for this function. Teachers, along with the students, participated
in the various events of the sports day. The day’s events were set to motion after
the Governor’s speech and the ringing of the bell. A friendly tug of war was
organised between two groups of teachers. After that the students competed
against one another in various sports events like 200 metres race, shuttle, javelin
throw, long jump, football, kho kho and relay race. The NSS group of the
college too participated in the event and surprised the audience with their skilful
performance. At the end of the events, the principal of the college, along with
the Governor, gave away prizes to the participants. The principal thanked and
expressed his gratitude to the Governor for his presence and congratulated the
students for their excellent performance.
On 13th April, 2022 (Wednesday), KVC Public School, Chandni Chowk, Delhi,
organised a blood donation camp. The camp was organised by the faculty to
help the Thalassemia patients. The camp took place in the playground of the
school. The principal of the school had invited the Sub Divisional Officer
(SDO) to be the chief guest for this function. The function started around 9
o’clock in the morning, with the SDO donating blood. The senior students of
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the school too participated in the program. Apart from students, many common
people also participated in this. The blood collected from this camp was to be
given to the Government Thalassemia Hospital. The school had arranged for
refreshments for those who donated blood in the camp. Students and other
people who had participated in this blood donation camp were given certificates
and a small gift hamper. To watch over the entire process and to collect the
blood, a team of five doctors were put in charge. The school had also arranged
for a resting room for anyone who felt dizzy or sick after donating blood.
Volunteers from a local club also had come to help the school organise the
blood donation camp. After the completion of the blood donation, the principal
thanked and appreciated everyone present in the camp. The day ended with the
National Anthem and a heartfelt vote of thanks from the principal of the school.
KVC School, Ruby Park, Delhi, celebrated the 70th Republic Day with much
pomp and glory. The event consisted of speeches from eminent personalities
like the Police Commissioner, Sub-Divisional Officer (SDO) and other
dignitaries, dances, songs, acts, gymnastics, and a parade by the N.C.C.
students.
The event started with the principal of the school, the Police Commissioner, and
S.D.O. unfurling the national flag and hoisting it. After the flag hoisting, the
students of the four different houses started their march past and paid their
respects to the national flag. After the march past came to an end, the students
of senior classes put together an act of how various freedom fighters fought the
British army and sacrificed themselves to free India. The brilliant act managed
to bring everyone to the brink of tears. The school choir team did a phenomenal
job by singing the famous song by Lata Mangeshkar, “Aye Mere Vatan Ke
Logo’ on this auspicious day. At the end of the song, the principal asked the
Police Commissioner, S.D.O. and other dignitaries to distribute prizes to the
students who had performed exceptionally well in studies and sports throughout
the year. The principal thanked everyone and ended the event with the National
Anthem.
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The Kendriya Public School, Gandhidham, Delhi, organised a tree planting
event on 16th April, 2023. The students from Class VI to XII actively
participated in this event. Mr Darshan Shahani, the Director of the Board of the
DPS North Zone, was invited to be a part of this event. The students, along with
the teachers, agreed to plant trees in the campus of the school. Various types of
tree saplings, like peepal, cinnamon, neem, and eucalyptus, were planted in the
school premises. The geography teachers were asked to explain to the students
the importance of different trees that were planted. Mr Shahani, along with the
principal, also planted a cinnamon tree. He also talked about how planting trees
helps to regulate the temperature and absorb all the carbon dioxide from the air.
Mr Shahani talked about how planting trees helps to make the surroundings
greener and how trees serve as homes to many birds and animals. He also
suggested that every student should at least plant one tree per year as it will help
the world to fight against global warming. The day’s event was brought to an
end with the principal’s vote of thanks. All the students were given a sapling
each to plant at home.
The aim behind organising the Environment Day was to create awareness
among people about the importance of keeping the environment clean as well as
saving it. And for this purpose, the school administration had decided to
conduct a “Plant 100 trees” drive. Ms. Anila Murthy, the District Magistrate,
was invited as the chief guest for the event. She, along with the principal of the
school, planted five trees in the school premises. The students of classes 11 and
12 were given one tree each to plant in the school garden. The students of
classes 11 and 12, along with the respective teachers, planted various trees
including Sal, Mahogany and Eucalyptus in the school garden.
Students of the junior classes were asked to make posters, banners and
pamphlets on the theme of Environment Day. All the students participated in
the program with much enthusiasm. The principal also announced that the three
best posters would be selected and kept in the School Board for the year, and
the students would be given prizes and certificates for the same. After the trees
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were planted, the District Magistrate gave a speech on how our environment
helps us in our daily life, and why we should all work together to protect the
environment. He also shared alarming facts about the changes that might
happen in the future due to degradation of the environment. Finally, after the
speech, as promised by the principal, the three best poster makers were given
prizes and certificates by the District Magistrate. The principal thanked
everyone for their presence and concluded the day’s programme.
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