SAFETY SYMBOLS

This manual uses the safety symbols below. They denote critical information. Please read them
carefully.

WARNING
Failure to abide by the information in a WARNING may result in serious injury and
can be life threatening.

CAUTION
Failure to abide by the information in a CAUTION may result in moderate injury
and/or property or product damage.

Indicates a prohibited action.

Indicates to ground for safety.

Copyright© 2002 by EIZO NANAO CORPORATION. All rights reserved. No part of this
manual may be reproduced, stored in a retrieval system, or transmitted, in any form or by any
means, electronic, mechanical, or otherwise, without the prior written permission of Eizo Nanao
Corporation.
EIZO NANAO CORPORATION is under no obligation to hold any submitted material or
information confidential unless prior arrangements are made pursuant to EIZO NANAO
CORPORATION's receipt of said information. Although every effort has been made to ensure
that this manual provides up-to-date information, please note that EIZO monitor specifications
are subject to change without notice.

ENERGY STAR is a U.S. registered mark.

Apple and Macintosh are registered trademarks of Apple Computer, Inc.
VGA is a registered trademark of International Business Machines Corporation.
DPMS is a trademark and VESA is a registered trademark of Video Electronics Standards
Association.
Windows is a registered trademark of Microsoft Corporation.
ScreenManager and PowerManager are trademarks of EIZO NANAO CORPORATION.
FlexScan and EIZO are registered trademarks of EIZO NANAO CORPORATION.

®
As an ENERGY STAR Partner, EIZO NANAO CORPORATION has determined
that this product meets the ENERGY STAR guidelines for energy efficiency.

2
TABLE OF CONTENTS
1. INTRODUCTION ..................................................................................... 4
1-1. General Description..................................................................................... 4
1-2. Features....................................................................................................... 4
1-3. Package Contents ........................................................................................ 5
1-4. Controls & Connectors ............................................................................... 6

2. CONNECTING THE eClient 620L........................................................... 8

2-1. Setting up the eClient 620L ......................................................................... 8
2-2. Connecting the eClient 620L ....................................................................... 9

3. SETTING UP the eClient 620L............................................................. 10

4. ADDING & CHANGING A CONNETION NAME ................................... 17

4-1. Adding a Connection Name ...................................................................... 17
4-2. Setting an Autostart Connection................................................................ 20
4-3. Modifying a Connection Name ................................................................. 20

5. LOGON & LOGOFF .............................................................................. 21

5-1. Logon to a WTS / Logoff from a WTS....................................................... 21
5-2. Opening/Closing a Local Web Browser...................................................... 25

6. USING THE TERMINAL PROPERTIES ................................................ 27

6-1. General...................................................................................................... 29
6-2. Local Resources......................................................................................... 30
6-3. Display ...................................................................................................... 31
6-4. Experience (RDP protocol only) ................................................................ 33
6-5. Control Panel ............................................................................................ 34
6-6. ICA Settings (ICA Protocol only)............................................................... 41
6-7. Server ........................................................................................................ 42
6-8. Security ..................................................................................................... 43
6-9. System ....................................................................................................... 44

7. SOFTWARE UPDATING/INSTALLATION ............................................ 45

8. PRACTICAL SETUP ............................................................................. 49

8-1. 620L settings ............................................................................................. 49
8-2. Short cut command by keyboard ............................................................... 52

9. TROUBLESHOOTING........................................................................... 53

10. CLEANING .......................................................................................... 54

11. SPECIFICATIONS ............................................................................... 55

12. REFERENCE....................................................................................... 57
12-1. Attaching an Arm Stand .......................................................................... 57

INDEX........................................................................................................ 58

TABLE OF CONTENTS 3
1. INTRODUCTION
Thank you very much for purchasing the EIZO eClient 620L.

1-1. General Description

The eClient 620L connects with a Windows Terminal Server*, which installed Microsoft
Windows NT Server 4.0 Terminal Server Edition or Windows 2000 Server/Advanced
Server/Datacenter Server, and this product is used as a terminal using them.

Windows Terminal Server (WTS) eClient 620L

Output data of
applications

Input data from

keyboard/mouse

· Operation of applications · Display data

· Storage of data · Operation by mouse/keyboard

- * Windows Terminal Server expresses 'WTS' hereafter.

1-2. Features
• Lower TCO (Total Cost of Ownership)
• Saves Space and Power Consumption
• Less Heat, Less Noise
• Speakers equipped
• Serial Port for Modem/PDA
• Local Web Browser added as a default connection 620L
• Wake on LAN supported
• The portrait display capability

4 1. INTRODUCTION
1-3. Package Contents
Please make sure that all the items listed are in the package. Please contact your local
dealer for assistance if any of the listed items are missing or damaged.

• eClient 620L
• Mouse (FDM-L30S)
• Power Cord
• Screw (M4 x 12 mm) x 4
• User’s Manual (includes Limited Warranty)
• 2 Stickers of the Brightness Control Guide

NOTE
• A keyboard is not included. Please purchase a USB keyboard separately.
[The keyboards, which have been confirmed working without problem, are as
follows.]
- Microsoft Internet Keyboard Pro (Japanese)
- Microsoft Natural Keyboard Pro (Japanese)
- Microsoft Office Keyboard (Japanese)
• Please use the enclosed mouse. EIZO NANAO CORPORATION will not be held
responsible for accident or damage caused by the use of a mouse manufactured by
other companies.
• Please retain the packing materials for future transference.
• Brightness can be adjusted by using key combinations on the keyboard (see page
32). Key combinations for an adjustment are presented on the stickers. Please
apply them for your convenience.

1. INTRODUCTION 5
1-4. Controls & Connectors
Front

(1) (2) (3)(4) (1)

(1) Speakers
(2) Volume Control
(3) Power Indicator
Color 620L status
Green • Operation
• Screen saver mode
Yellow Power save mode
Off • Suspend mode (Wake on LAN standby)
• Power off (Wake on LAN standby)
(4) Power button

NOTE
• When turning off/on the unit, leave the unit off for a few seconds before turning it on
again.

6 1. INTRODUCTION
Rear

(12)

(11)

(13)

(5) (6) (7)(8) (9) (10)

(5) Power Connector

(6) Ethernet Connector (10 Base-T, 100 Base-T)
(7) Headphone Connector
(8) Microphone Connector
(9) Serial Port (RS-232C)
(10) USB Port (Downstream) x 2
1
(11) Security Lock*
2
(12) Holes for Mounting an Arm Stand*
(13) Stand (Detachable)

1
* This allows for connection of a security cable. This lock supports Kensington's
MicroSaver security system. For further information, please consult:
Kensington Technology Group
2855 Campus Drive, San Mateo, CA 94403 USA
Tel: 800-650-4242, x3348
Intl: 650-572-2700 Fax: 650-572-9675
http://www.kensington.com
2
* The LCD monitor can be used with an optional arm stand by removing the stand
(See p.57).

1. INTRODUCTION 7
2. CONNECTING THE eClient
620L
This chapter explains how to connect the eClient 620L to a WTS.

2-1. Setting up the eClient 620L

NOTE
• Before connecting the product, set up the monitor after
unfolding the base of the stand.

WARNING
Place the eClient 620L on a strong, stable surface.
A unit placed on an inadequate surface may fall, resulting in injury
or equipment damage. If the unit falls, disconnect the power
immediately and have the unit checked by a qualified service
engineer before using it again. Using a unit after it has been OK
dropped may result in fire or electric shock.
Set the unit in an appropriate location.
Not doing so may result in fire, electric shock, or equipment
damage.
* Do not place outdoors.
* Do not place in the transportation system (ship, aircraft, trains,
automobiles, etc.)
* Do not place in a dusty or humid environment.
* Do not place in a location where the steam comes directly on the
screen.
* Do not place near heat generating devices or a humidifier.

8 2. CONNECTING THE eClient 620L

2-2. Connecting the eClient 620L
NOTE
Before connecting the eClient 620L, confirm the following:
- The eClient 620L is turned off.
- The WTS is turned on.
• Connect the peripherals to the appropriate connectors of the unit.

1. In case of connecting the WTS through LAN:

Connect the eClient 620L to the network with an Ethernet cable.

In case of a dial-up or dial-in connection:

Connect the eClient 620L to a modem or a modem card.

2. Plug a keyboard and a mouse into the eClient 620L. (Plug a mouse
into the keyboard if the keyboard has a USB port.)

3. If using other devices, please connect them to the appropriate

connectors.

4. Plug the power cord into the power connector.

WARNING
Use the enclosed power cord and connect to the standard
power outlet of your country.
Be sure to remain within the rated voltage of the power cord.
Not doing so may result in fire or electric shock.
The equipment must be connected to a grounded main
outlet.
Not doing so may result in fire or electric shock.

2. CONNECTING THE eClient 620L 9

3. SETTING UP the eClient 620L
This chapter presents how to prepare for a connection with a WTS when the eClient
620L starts up for the first time.

1. Turn on the eClient 620L.

The power indicator turns green and a picture appears on the screen.

NOTE
• When no picture is displayed, or when the message (No keyboard connected. /
No mouse connected.) is shown on the screen, please refer to “8.
Troubleshooting” on page 52.

2. “eClient Setup Wizard” is displayed.

(Set up 620L according to directions of the displayed dialog box.)

10 3. SETTING UP the eClient 620L

3. End User License Agreement page is displayed.

Read the content and click [Accept] to continue.

3. SETTING UP the eClient 620L 11

 4. Set up the network environment.

[Terminal Name] ................Type the name to identify this unit on the network.

Click [Network Properties] and set up connection information according to the

connection method to WTS/Web server.

NOTE
• In use of the dial-in connection (ICA protocol only) to log on to WTS, click
[Next] to go procedure 5.

12 3. SETTING UP the eClient 620L

In case of connecting the WTS/Web through LAN:
(1) Double-click [Built-in LAN] icon

[IP Address] ........................Set up the IP address of the unit.

[Name Servers] ...................Set up the IP address of each server when DNS or
WINS is used.
[Advanced] .........................Set up the transmission speed and MAC Address of a
network.

In case of a dial-up connection:

(1) Double-click [Make New Connection] icon.
(2) Type a name for the connection and select the connection type (Dial-Up
Connection).
(3) Select a model, set up the TCP/IP settings and Security settings.
(4) Type the phone number for the connection.
(5) After finishing the setting, right-click the new connection icon and select [Set as
Default] on the shortcut menu.
(A small window will be displayed on the right bottom of the window.

(6) In case of a dial-up connection, the information of local location needs to be

set up. Set up the information in the later procedure 8.

NOTE
• When you use VPN (Virtual Private Network), set up the connection for using
VPN further.

3. SETTING UP the eClient 620L 13

 5. Set up the desktop area.

[Desktop Area and Refresh Frequency]

...................................Set the resolution/refresh rate. (620L supports 1024 x
768 @60 Hz only). If using this product with portrait
orientation, select the [Portrait display] check box.
[Desktop Colors] ................Set the desktop color (256 Colors / High color) of the
following.
- Windows CE desktop (before WTS connection)
- Windows desktop (after a WTS connection with RDP
protocol)

NOTE
• After WTS connection, the WTS setting may control the desktop color.

14 3. SETTING UP the eClient 620L

6. Set up the browser connection.
Set up if you are setting up a web browser connection.

(1) Select [Internet Options] icon and click [Open].

[General] ............................Set up the browser.

[Connection].......................Set up the connection method to the browser.
[Security] ............................Set up the security for the connection to the browser.
[Advanced] .........................Set up the display method of the browser.

7. Set up the printer.

Set up if you are using a local printer.

NOTE
• The following is required to install a local printer.
- A printer is connected to the serial connector or a USB port.
- An RDP protocol is used for connection to a WTS.
- Microsoft Windows 2000 Server / Advanced Server / Datacenter Server is
installed in a WTS.

(1) Select [Printer] icon and click [Open] icon.

(2) Select [Add printer] icon and click [Open] icon.
(3) “WTB Printer Wizard” is displayed (Follow the direction of the dialog box.).

1. Select a printer port.

(Select “COM 1” for connecting to the serial connector, “LPTx” for the USB
port.)
2. Select a model of your printer.
3. Name your printer.

3. SETTING UP the eClient 620L 15

 8. Setup the Local sender’s setting
Setup if you are connecting to WTS/Web server by dial-up connection.

(1) Select [Dialing] icon and click [Open] icon.

[Location name] .................Choose the sender’s location (click [New] to add a

new sender’s location).
[Local Settings are:] ............Setup the local settings.

9. The last page of the “WTS Setup Wizard” is displayed.

Click [Finish].

Click [Yes] if a “Terminal Settings change” dialog box is displayed.

The “Terminal Connection Manager” dialog box will be displayed after restarting.

NOTE
• Click [No] to finish the “WBT Setup Wizard” and display “Terminal Connection
Manager” on the screen. The setting is not activated until the 620L is
restarted.

16 3. SETTING UP the eClient 620L

4. ADDING & CHANGING A
CONNETION NAME
This chapter shows how to add, delete, and modify connection names to a WTS.
All the settings are managed in the “Terminal Connection Manager”.

4-1. Adding a Connection Name

These are settings for the server connection.
Each protocol has different settings. Please install the appropriate settings.

• In use of the Microsoft Remote Desktop Client (RDP) page 18

• In use of the Citrix ICA Client (ICA) page 19

NOTE
• Please install Citrix MetaFrame server into the Server when using the ICA protocol.

4. ADDING & CHANGING A CONNETION NAME 17

 In Use of RDP Protocol

1. Display [Terminal Connection Manager].

Click the [Configure] tab and [Add...] to set the connection information of the
WTS.

2. Protocol selection dialog box is displayed.

Select the “Microsoft Remote Desktop Client” (RDP)

3. “WTS Connection Wizard” is displayed.

(Setup as following the wizard.)
(1) Type the connection name and the name of the Server.
(2) Setup to enable an Automatic Logon to the WTS after connecting if you want.
(3) Select whether to display the Windows desktop screen or start up an
application.

Clicking [Finish] to return to the “Terminal Connection Manager” dialog box, the
registered connection name is displayed in the [Connection Name].

NOTE
• Please repeat step 2 to 3 to entry more than two kinds of connections.

18 4. ADDING & CHANGING A CONNETION NAME

In Use of the ICA protocol

1. Display [Terminal Connection Manager].

Click the [Configure] tab and [Add...] to set the connection information of the
WTS.

2. “New Connection” dialog box is displayed on the screen.

Select the “Citrix ICA Client” (ICA).

3. “Specify Connection Type” is displayed.

(Setup as following the wizard.)
(1) Choose a connection type (Network Connection / Dial-In) for the remote
application.
(2) Setup a server or modem according to a connection type.
(3) Type a connection name of the WTS.
(4) Select whether to display the Windows desktop screen or start up an
application.
(5) Setup to enable an Automatic Logon to the WTS after connecting if you want.
(6) Set the desktop color of the Windows desktop after WTS connection.
(7) Setup the compression, encryption and sound.
(8) Setup the firewalls settings.

4. ADDING & CHANGING A CONNETION NAME 19

 Clicking [Finish] to return to the “Terminal Connection Manager” dialog box, the
registered connection name is displayed in the [Connection Name].

NOTE
• Please repeat the step 2 to 3 when you adding another connection name.

4-2. Setting an Autostart Connection

This function configures a connection to start automatically each time the eClient 620L
is turned on. (This function is available for a LAN connection.) Select the desired
connection name for Autostart Connection and click [Startup...].

[Make the selected connection your Default connection.]

...................................This makes the selected connection name your default
connection.
[Automatically start the selected connection at startup.]
...................................This makes the selected connection to start
automatically each time the eClient 620L is turned on.
The setting is effective from the next startup.

NOTE
• To connect to the default WTS connection set in the “Terminal Connection
Manager” dialog box, press [Ctrl] + [Alt] + [Home] keys.

4-3. Modifying a Connection Name

Deleting a Connection
Select the connection name you want to delete, click [Delete].

Editing a Connection
Select the connection name you want to modify, click [Edit...]. [Edit Connection] dialog
box or [Edit Connection Details] is displayed, edit the settings according to a connection
protocol.

20 4. ADDING & CHANGING A CONNETION NAME

5. LOGON & LOGOFF
This chapter shows how to log on to and log off from a WTS.

5-1. Logon to a WTS / Logoff from a WTS

Logon to a WTS

1. Follow the direction from (1) to (3), depending on the environment

of the eClient 620L.
(1) To connect and log on to a WTS through local network:
Go to step 2.
(2) To connect and log on to a WTS with dial-up connection:
Click an active button of a small window on the right bottom of the screen.

Clicking the button makes a dial-up connection.

Check the clock’s running, and go to step 2.
(3) To connect and log on to a WTS with dial-in connection:
Go to step 2.

2. Select the desired connection name from the [Connection] tab of

"Terminal Connection Manager", click the [Connect] (or simply
double click the connection name.)

3. The eClient 620L connects to the WTS and the “Log On to

Windows” dialog box is displayed. Type your [User name] and
[Password], and click [OK] to log on to the WTS.
After logon, the 620L allows you to use Microsoft Windows applications running
on the WTS.

5. LOGON & LOGOFF 21

 Multi Session
You can log on to the WTS with the several connection names, and switch the active
sessions.

1. Logon with a Connection Name, as following the previous steps.

2. Press [Ctrl] + [Alt] + [End] keys after logon.

3. “Terminal Connection Manager” is displayed. Select another

Connection Name to log on to, and click [Connect]. (Or double
click the connection name.)
Repeat the step 2 to 3 to log on to another connection name.

Switching the Active Session of the WTS

Press [Ctrl] + [Alt] + [UP ARROW] key / [DOWN ARROW] key to switch the active
session.

NOTE
• The multi session is not available on a dial-in connection.

22 5. LOGON & LOGOFF

Logoff from the WTS

If your eClient 620L starts its operation with a desktop

1. Logoff from the WTS.

(1) Close all applications.
(2) Select [Start] on the taskbar.
(3) Microsoft Windows NT Server 4.0 Terminal Server Edition:
Select [Logoff].
Microsoft Windows 2000 Server / Advanced Server / Datacenter Server:
Select [Shut Down...] and select [Logoff] of the [Shut Down Windows] dialog
box.
(4) Click [OK] on the Logoff Window.
The session ends and automatically logs off from the WTS. The “Terminal
Connection Manager” dialog box is displayed.
If a dial-up connection is running, click the active button of the window on the
right of the screen.

Clicking the button disconnects the dial-up connection.

2. Shut down the eClient 620L.

There are three ways to shut down the unit.
• Click [Shutdown] in the "Terminal Properties“ dialog box (or press the power
button). “eClient Shut down” dialog box is displayed, select [Shutdown] and
click [OK].
• Press the power button. “eClient Shut down” dialog box is displayed. Press the
power button again.
• Press the power button and leave the unit for 20 seconds. The unit
automatically shuts down.

5. LOGON & LOGOFF 23

 If your eClient 620L starts its operation with an application

1. Log off from the WTS.

Close applications to log off from the WTS.
“Terminal Connection Manager” is displayed.
If a dial-up connection is running, click the active button of the window on the
right bottom of the screen.

Clicking the button disconnects the dial-up connection.

2. Shut down the eClient 620L.

(Please refer to the previous page for shutting down the eClient 620L.)

NOTE
• It is possible to disconnect from a WTS without closing applications in use (or
without logging off). The last view of the application is displayed when the next
connection to the WTS is made.
• For the suspend, select [Suspend] in the "eClient Shut down" dialog box, and click
[OK]. Press the power button to return the screen.

24 5. LOGON & LOGOFF

5-2. Opening/Closing a Local Web Browser
Opening a Local Web Browser

1. Please follow the directions relevant on the environment of the

eClient 620L.
(1) If the web server is on the same network (Intranet):
Go to step 2.
(2) If the web server is not on the same network, and a dial-up connection is
needed (Internet):
Click an active button of a small window on the right bottom of the screen.

Clicking the button makes a dial-up connection. Check the clock’s running,
and go to step 2.

2. Select the [Web connection] from the [Connections] tab and click
[Connect] (or simply double click the [Web connection]).

3. The local web browser opens.

It is possible to browse web pages on the Internet.

5. LOGON & LOGOFF 25

 Closing a Local Web Browser

1. Close the local web browser.

Select [Close] under the [File] on the menu bar and close the local web browser.
Return to the "Terminal Connection Manager” dialog box.
If a dial-up connection is being made, click the active button of the window on the
right of the screen.

Clicking the button disconnects the dial-up connection.

2. Shut down the eClient 620L.

There are three ways to shut down the unit.
• Click [Shutdown] in the "Terminal Properties“ dialog box (or press the power
button). “eClient Shut down” dialog box is displayed, select [Shutdown] and
click [OK].
• Press the power button. “Shut down the eClient” dialog box is displayed. Press
the power button again.
• Press the power button and leave the unit for 20 seconds. The unit
automatically shuts down.

NOTE
• It is possible to disconnect from a local web server by turn the eClient 620L off.
• For the suspend, select [Suspend] in the "eClient Shut down" dialog box, and click
[OK]. Press the power button to return the screen.

26 5. LOGON & LOGOFF

6. USING THE TERMINAL
PROPERTIES
This chapter presents how to modify all settings of the eClient 620L using the “Terminal
Properties”.

To display the “Terminal Properties” during logging on, press F2 in the “Terminal
Connection Manager” dialog box.

6. USING THE TERMINAL PROPERTIES 27

 Settings and adjustments of "Terminal Properties"
Tab name Contents Remarks Refer
to
General Product information, Display the Product information p.29
Terminal Name
Reset Reset the terminal to factory-default
settings
Local Remote computer Sound output after WTS connection p.30
*1
Resources sound
Local devices Local devices reference after WTS
connection
Display Desktop Area and Resolution and refresh rate of Desktop p.31
Refresh Frequency Area
Portrait display (ON/OFF)
Desktop Colors Colors of Desktop Area (Windows CE/ p.31
Windows Desktop after WTS
connection*1)
Screen Saver Power Save p.32
Contrast / Brightness Brightness adjustment p.32
Experience*1 Connection speed p.33
Control Panel Dialing Dial Properties (Local Settings) p.34
Keyboard Keyboard settings p.35
Password Password Settings p.35
Mouse Mouse Settings p.36
Volume & Sounds Volume settings & Sounds selection p.36
Date/Time Date / Time / Time Zone p.37
Certificates Certification list and import p.37
DHCP Settings DHCP Server settings p.38
Add-on List and remove Installed software p.38
Internet Options Internet Settings p.39
Printers*1 Local printer settings p.39
Network & Dial-up Installed network and dial-up connection p.40
connection
ICA*2 ICA Client software p.41
ICA Client Configuration p.41
Server FTP Service FTP server settings p.42
Security Terminal Security Terminal Security (ON/OFF) p.43
Network Administrator Administrator Console IP address p.44
System Software Windows CE Version, Terminal server p.44
Client version/build, Boot software
version/build, Update
Hardware Serial Number
Network Network settings information
*1
Applicable only for RDP
*2
Applicable only for ICA

28 6. USING THE TERMINAL PROPERTIES

6-1. General

Product Information

[General] tab shows the product name, Product ID, Windows CE Revision, version,
and Terminal name.

Resetting to Default
(1) Select the [Reset the terminal to factory-default property settings] check box.
(2) The “System Settings Change” dialog box is displayed, click [Yes].
(3) “Terminal Properties” is displayed.
Click [OK].
Confirmation window is displayed, click [Yes] to restart the terminal. “eClient
Setup Wizard” will be displayed after restarting the terminal.

6. USING THE TERMINAL PROPERTIES 29

6-2. Local Resources

Sound settings
[Remote computer sound]...Sound settings after WTS connection (Remote
computer means WTS)

Device settings
[Local devices] ....................Select the applicable device check box when using the
device connected from the WTS after WTS connection.

30 6. USING THE TERMINAL PROPERTIES

6-3. Display

Resolutions / Desktop Colors

[Desktop Area and Refresh Frequency]
...................................Set the resolution/refresh rate. (620L supports 1024 x
768 @60 Hz only). If using this product with portrait
orientation, select the [Portrait display] check box.
[Colors] ..............................Set the desktop color (256 Colors / High color) of the
following.
- Windows CE desktop (before WTS connection)
- Windows desktop (after a WTS connection with RDP
protocol)

NOTE
• After WTS connection, the WTS setting may control the desktop color.

6. USING THE TERMINAL PROPERTIES 31

 Power save
[Screen Saver] .....................Set the screen saver and power save settings. Select the
check box, and set an idle period into the [Wait] box.

NOTE
• Power saving system
After the Screen Saver idle period passed, eClient shift to the power save
mode. The power consumption is lower than 7 W in the power save mode.
• Do your part to conserve energy, turn off the unit when you are finished using
it. Complete energy use can only be accomplished by disconnecting the unit's
power supply cord from the plug receptacle.

Brightness
[Contrast/Brightness]
[Settings].............................Enables to adjust the brightness of the screen.
Selecting the [Enable Contrast/Brightness control from
Keyboard] check box enables to adjust the
brightness/contrast from a Keyboard.
• [Alt] key and [+] key: The brightness of the screen
increases.
• [Alt] key and [-] key: The brightness of the screen
decreases.

32 6. USING THE TERMINAL PROPERTIES

6-4. Experience (RDP protocol only)

Connection speed
Specify your connection speed to WTS connection.
Choose your connection speed from the pull-down menu or select the setting check
box.

6. USING THE TERMINAL PROPERTIES 33

6-5. Control Panel

Dialing

[Location name] .................Choose the sender’s location (click [New] to add a

new sender’s location).
[Local Settings are:] ............Setup the local settings.

34 6. USING THE TERMINAL PROPERTIES

 Keyboard

[Input Locale] .....................Selects a keyboard language.

[NumLock Key]..................Enables/cancels NumLock function on start-up.
[Character Repeat] .............Allows adjusting the speed at which a character
repeats when hold down a key.

Password

[Password]..........................This enables password settings on FTP service (p.42)

and Security functions (p.43).

6. USING THE TERMINAL PROPERTIES 35

 Mouse

[Buttons].............................Assigns the primary mouse button and the secondary

mouse button.
[Motion].............................Adjusts the speed at which the pointer moves on your
screen and how fast the mouse pointer accelerates as
you move the mouse.

Volume & Sounds

[Volume] ...........................Select the check boxes to enable sounds for events,

applications, and notifications.
[Sounds] ............................Select sounds for each case.

36 6. USING THE TERMINAL PROPERTIES

 Date / Time

NOTE
• Date and time will return to the default settings if the power cord is unplugged.

[Date/Time] .......................Set date, current time, or time zone.

[NTP Server].......................Synchronize time with the NTP Server.
Select when to synchronize time with the NTP server
(on every boot up or every time clicking the
[Synchronize] button.)

NOTE
• Synchronizing time at startup is effective when the 620L is connecting
WTS/Web Server using a network connector on the rear.
• Getting the NTP Server information from the DHCP Server needs to satisfy the
following:
* Connect the WTS/Web Server by the network connector on the rear
* Use the DHCP Server to get information such as IP address
* Set the NTP Server option at the DHCP Server.

Certificates

Lists the certificates for using on the WTS connection. A certificate can be
registered, if an external disk is connected to this product, a file or a key can be
imported.

6. USING THE TERMINAL PROPERTIES 37

 DHCP Settings

[General] ...........................This allows the user to receive IP information from a

DHCP server.
[DHCP Options].................Select the [Enable DHCP Options] check box to
receive essential information about the 620L from the
DHCP server every time the 620L is turned on. Refer
to "Practical Setup" on page 49 for details.

Add-on

Add-on lists all application software installed in eClient.

To remove software, select it and click [Remove].

NOTE
• Neither Microsoft Terminal Server Client nor Citrix ICA Client Software is
removed.

38 6. USING THE TERMINAL PROPERTIES

 Internet Options

[General] ............................Setup the browser.

[Connection].......................Setup the connection method to the browser.
[Security] ............................Setup the security for the connection to the browser.
[Advanced] .........................Setup the display method for the browser.

Printers

NOTE
• The eClient 620L supports an LPTx port and a COM1 port.
• Use a RDP protocol to set the printer's adjustment.
• If you are using the ICA protocol, please refer to the instruction manual of the
Citrix MetaFrame.

Adding another printer settings

Select [Add Printer] icon, and click [Open]. "Printer Properties" dialog box is
displayed. Setup as following the wizard (See page 15 for the details).

6. USING THE TERMINAL PROPERTIES 39

 Deleting a printer settings
Select the printer icon, and click [Delete].

Modifying the settings

Select the printer icon, and click [Properties]. [Printer Properties] dialog box is
displayed, change the settings as needed.

Network and Dial-up Connections

Set up connection information according to the connection method to WTS/Web

server (See page 13 for the details).

40 6. USING THE TERMINAL PROPERTIES

6-6. ICA Settings (ICA Protocol only)

NOTE
• The settings will affect all the settings with ICA protocol.

ICA Client information

[ICA Client Software] .........Version of the Citrix ICA Client

ICA Client Configurations

[ICA Client Configurations]
...................................You can set the configuration for the ICA Connection.

6. USING THE TERMINAL PROPERTIES 41

6-7. Server

FTP Service
NOTE
• Before setting the FTP service, specify the [Password] in the [Control Panel]
tab surely.

[FTP Service] ......................If using this eClient as a FTP server, select the FTP
Server ON/OFF check box and set the user name,
which is used for accessing the product from the other
eClient, in the user list.

42 6. USING THE TERMINAL PROPERTIES

6-8. Security

Security Settings
[Terminal Security Enable]
...................................This enables settings on network information of the
WTS invisible to prevent from undesirable change.
• Security items
Dialog box Tab
Terminal Connection [Configure]
Manager
Terminal Properties " Reset" in the [General], [Local Resources],
[Experience],
[Control Panel (except Mouse and Keyboard)],
[ICA], [Server], [Security], " Update" in the [System]

Canceling Settings
(1) Display "Terminal Connection Manager".
(2) Press [Ctrl], [A], an [F2] at the same time.
(3) "Enter Security Password" dialog box is displayed. Enter the password set in
the [Password] of the [Control Panel].
(4) All settings in the “Terminal Properties" will be active, remove the Terminal
Security Enable check mark on [Security] tab.

Administration Console
[Administration Console]
...................................Assign an IP address of a server with the Network
Administrator. Other servers with the Network
Administrator will not be able to control the eClient
620L after setting the administration console.

6. USING THE TERMINAL PROPERTIES 43

6-9. System

Product Information
[Software]...........................Microsoft Windows CE Version, Revision
Window Terminal Server Client Revision
(Please refer to the page 45 on [Update...].)
[Hardware].........................Serial Number of the unit
[Network] .........................Network information

44 6. USING THE TERMINAL PROPERTIES

7. SOFTWARE
UPDATING/INSTALLATION
You can update the built-in/add-on software and install new add-on software.
Updating/Installation is performed in the "Terminal Properties".

(Built-in Software)
OS: Microsoft Windows CE.NET
Applications: Microsoft Terminal Server Client (Microsoft RDP Client) / Citrix ICA
Client

NOTE
• Before updating, please complete the following:
- Copy the update file (*.bin) to the accessible file folder of the FTP Server.
- If the WTS is connected with LAN, close all the connection to the WTS.
- Make a dial-up connection if it is adopted to connect the WTS. Software
Updating is not available if a dial-in is adopted to connect the WTS.
• When two or more 620L exists on the same network, the firmware file (OS file only)
can be updated by making any 620L as a FTP server (see page 48 for the details).

1. Click the [Update...] of [System] tab.

The warning message appears, then confirm the message and click [Yes] to
continue.

7. SOFTWARE UPDATING/INSTALLATION 45
 2. “Software Update” dialog box is displayed.

[Server:] .............................Type IP address or full domain name of the FTP

Server.
[User Name:]/[Password:] ...Type the user name and password to connect the FTP.
[File Name:]........................Type the folder and copied file name located in the
FTP Server.
[Example]
Type the folder and file name as indicated below if the
file is in the “update folder” in the “software folder”
\software\update\*.bin

NOTE
• Selecting the "Execute automatic software update." check box will
automatically consult the update file in the location indicated in the "Software
Update" dialog box each time turning on the unit. If the update file consulted is
newer, the software will be updated automatically while displaying the following
dialog box. (This function is not available for a modem connection. Please do
not click the check box.)

When updating the software, please set the following;

* Keep the keyboard and the mouse connected. (Operate with the keyboard
and the mouse if failed to update.)
* Click [Save Settings] to save settings.
• Click [Save Settings] if using the same settings for the next update.

46 7. SOFTWARE UPDATING/INSTALLATION
3. Preventing from update failure, check if the settings are correct and
the network environment is suitable. Click [Network Test].
If the settings are correct, the following message is displayed.

Click [OK].

4. Click [Download].
• In case of updating the built-in software
The following message is displayed when you successfully download the software.

Click [OK] and restart the eClient 620L.

• In case of installing or updating the Add-on software

The eClient restarts automatically when you successfully download the software.

NOTE
• Failing to download results in program's returning to the "Software Update" dialog
box.

- In case of returning to the "Software Update" dialog box, confirm such as network
settings and redo the [Settings] before clicking [Download].
- In case of retry dialog box is displayed, confirm connection or network settings by
following the message, and click [Retry]. If the setting still fails, click [Cancel] to
automatically restore the original software and restart the unit. After the unit
restarts and resets the update settings. Set the "Software Update" settings once
again and download the software from the FTP Server. Do not turn off the unit
when this dialog box is displayed until all the process is completed. The eClient
620L will not restart correctly.

7. SOFTWARE UPDATING/INSTALLATION 47
 Using the 620L as a FTP server
The firmware file can be updated by the 620L set as a FTP server when two or more
620L exists on the same network

NOTE
• This updating is available for OS file (NK.bin) only.

FTP Server

Update

Update

620L (FTP Server) 620L

1. Update a 620L firmware.

Refer to the previous section for the updating procedure.

2. Set the FTP Server setting of the 620L updated on Step 1.

(Refer to page 42 for the FTP service settings.)

3. Update the other 620L.

Specify the 620L for FTP server in the [Settings] (Refer to below).
[Server:] .............................Type IP address or full domain name of the 620L.
[User Name:]/[Password:] ...Type the user name and password to connect the FTP.
[File Name:]........................Type the NK.bin

48 7. SOFTWARE UPDATING/INSTALLATION
8. PRACTICAL SETUP
8-1. 620L settings
By utilizing the DHCP Option function of the DHCP Server, necessary information are
supplied by the DHCP Server, and each setting is automatically set every time the 620L
is turned on.
The following information can be obtained by the eClient 620L.
• WTS/Web Server Connection Settings
• Automatic Software Update
• Security Settings
• Administration Console Setting

NOTE
• For DHCP Option settings, confirm the following:
- The eClient 620L is connected to the WTS/Web server through built-in LAN.
- A DHCP Server is used for obtaining the IP address.
• If you need to change the following settings from the defaults, please change them
before using the DHCP option function.

DHCP Server Settings

Please open DHCP settings to configure each DHCP Option as follows.
Items Contents
Key Set the value as “EIZO”. (The eClient 620L will not
accept any value but “EIZO”.)
Server Type an IP address of the Server installing an update
file and a registry file of the eClient 620L.
User Name / Password Type the user name to logon to the FTP Server.
Type the password for the user name.
Automatic Update Enable/unable an automatic connection.
File Name Type the file name to update the software of the
eClient 620L.
Automatic Connection Make a Registry File to connect to a WTS / Web
server (Refer to the NOTE below for the settings).
Security Setting Enable/unable the security settings.
Administration Console Type the IP address of the Server where Network
Administrator (eClient utility software) is installed.

8. PRACTICAL SETUP 49
 NOTE
• Making a Registry File to Connect to a WTS/Web Server.
• Please refer to the example below, make a registry file, and save it in Unicode
format. Please change the italic bold phrases as necessary.
- ConnectionName: Type the connection name in the “Terminal Connection
Manager”.
- TerminalServerAddress: Type the IP address or the full domain name of the
WTS.
- URL: Type the URL of the Web Server. (Including “http://”.)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBT] .......
"SetupWizardEnabled"=dword:0 ...................... Specifies whether starting up “WBT
Setup Wizard” or not. (Fixed to “0”)

(RDP Connection)
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBT\Clients\Registration\RDP\Connections\
ConnectionName]
"DeleteCmdLineArgs"="/d ConnectionName" ........... Command argument to delete
connection information
"DeleteExe"="TSConMan" ............................ Fixed – command (an executable file)
to delete connection information.
"PropertiesCmdLineArgs"="/e ConnectionName" ....... Command argument to change
connection information.
"PropertiesExe"="TSConMan" ........................ Fixed – Command (executable file) to
change connection information
"StartCmdLineArgs"=""ConnectionName"" ............. Command argument to connect to a WTS

"StartExe"="mstsc.exe" ............................ Fixed – Command (executable file) to

connect to a WTS
"Description"="ConnectionName" .................... Name displayed on the Connection
Manager
[HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\ConnectionName]
"Full Address"="TerminalServerAddress" ............ IP address or full domain name of
the WTS

(ICA Connection)
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBT\Clients\Registration\ICA\Global\WFClient]
"Version"="2" ..................................... Event for use of ICA protocol.
(Fixed to “2”)
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBT\Clients\Registration\ICA\Connections\
ConnectionName]
"DeleteCmdLineArgs"="/D:ConnectionName" ........... Command argument to delete
connection information
"DeleteExe"="CEICAMGR" ............................ Fixed – command (an executable file)
to delete connection information.
"PropertiesCmdLineArgs"="/P:ConnectionName" ....... Command argument to change
connection information.
"PropertiesExe"="CEICAMGR" ........................ Fixed – Command (executable file) to
change connection information

"StartCmdLineArgs"="/L "ConnectionName"" .......... Command argument to connect to a WTS

"StartExe"="WFICACE" .............................. Fixed – Command (executable file) to

connect to a WTS

"ScreenPercent"="100" ............................. Fixed – Assign the ratio of the

client 620L screen to the displayed
Window of the WTS.
"Description"="ConnectionName" .................... Name displayed on the Connection
Manager

"Address"="TerminalServerAddress" ................. IP address or full domain name of

the Meta Frame Server

50 8. PRACTICAL SETUP
 (Web Connection)
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBT]
"SetupWizardEnabled"=dword:0 ...................... Specifies whether starting up “WBT
Setup Wizard” or not. (0; not
starting up, 1; starting up)
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBT\Clients\ Registration\Web\Connections\Web1]
"StartCmdLineArgs"="URL" .......................... Specifies the URL (including
http://) to access.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBT\Shell]
"EnableAutoConnect"=dword:1 ....................... Specifies whether to enable/disable
automatic connection. (0;disable,
1;enable)
"ConnectionDefaultKey"="ConnectionName" ........... Specify connection information name
of the automatic connection.
"ConnectionDefaultType"="RDP" ..................... Specify the type of the automatic
connection. (The type is RDP, ICA,
or Web.)
*1 One entry name can be set at the Administration Console function.

eClient 620L Settings

The eClient 620L’s default setting is set to enable DHCP Options. There is no need for
extra settings. After initial setup, confirm the following:
• How to obtain an IP address
- Confirm the [Obtain an IP address via DHCP] is selected.

• [DHCP Options] tab of [DHCP Settings] in the [Control Panel] tab

- Confirm the [Enable DHCP Options] is selected and all option number is set.

NOTE
• If the DHCP Option is used to setup the eClient 620L for the first time,
“Terminal Connection Manager” will appear because the unit automatically
receives information from the DHCP Server. (“WBT Setup Wizard will not be
displayed.)
• If the DHCP Option is set once and needs to be canceled, please change the
key of the DHCP Server. Even if changing the DHCP Option in the eClient
620L, the DHCP Server will overwrite the option next time the unit is restarted,
and the changes in the eClient 620L will not be effective.

8. PRACTICAL SETUP 51
8-2. Short cut command by keyboard
Function Short cut command
Brightness Increase [Alt] key and [+] key
Decrease [Alt] key and [-] key
Display "Terminal Connection Manager" Press [Ctl] + [Alt] + [End]
dialog box (after WTS / Web connection)
Display "Terminal Properties" dialog box Press [F2] in the "Terminal Connection
Manager" dialog box.
Canceling the security settings Press [Ctl] + [A] + [F2] in the "Terminal
Connection Manager" dialog box.
Switching the Active Session of the WTS Press [Ctl] + [Alt] + [↑] / [↓]
for the multi session

52 8. PRACTICAL SETUP
9. TROUBLESHOOTING
This page presents problem that can be corrected by the user. If a problem persists even
after applying the suggested remedies, contact an EIZO dealer.

Problems Points to check with possible solutions

1. No picture is displayed on the Check if the power is OFF.
screen. Check brightness setting. Minimum settings
will cause screen to be blank.
Try pressing a key on the keyboard, or clicking
the mouse. (The monitor may be in a power
saving mode.)
2. The following messages appear on Check if the cable of the keyboard or the mouse
screen after the power is on: is securely connected.
(The operation automatically starts Check if the cable of the keyboard or the mouse
up after the message disappears.) is connected to the proper connector.
Turn off the power, and turn it on a few seconds
• “WARNING
No Keyboard Connected” later.
• “WARNING
No Mouse Connected”
3. Input devices (such as a keyboard or Check if the cable of the keyboard or the mouse
a mouse) do not work properly. is securely connected.
4. Afterimages appear on the screen. When the screen image has been changed after
displaying the same image for a long period,
afterimages may appear. Use the screen saver
and avoid leaving the screen on all the time.
5. The screen has defective pixels (e.g. This is due to the characteristics of the panel
slightly light or dark). itself, and not the failure.
6. Finger prints appear on the screen. Leaving the white screen on may solve the
problem.

9. TROUBLESHOOTING 53
10. CLEANING
Periodic cleaning is recommended to keep the monitor looking new and to prolong its
operation lifetime.

NOTE
• Never use thinner, benzene, alcohol (ethanol, methanol, or isopropyl alcohol),
abrasive cleaners, or other strong solvents, as these may cause damage to the
cabinet or LCD panel.

Cabinet
To remove stains, wipe the cabinet with a soft, lightly moistened cloth using a mild
detergent. Do not spray wax or cleaner directly onto the cabinet.

LCD Panel
The LCD surface can be cleaned with a soft cloth, such as cotton or lens paper.
If necessary, stubborn stains can be removed by moistening part of a cloth with water to
enhance its cleaning power.

54 10. CLEANING
11. SPECIFICATIONS
Processing CPU National Semiconductor SC2200, 266 MHz
Unit Memory RAM: 64 MB, ROM: 32 MB
LAN IEEE 802.3 (10BASE-T/100 BASE-TX)
Wake On LAN supported
Speakers Output Level: 1 W + 1 W, stereo
Display LCD Panel 38 cm (15 inch) TFT color LCD panel Anti-Glare Hard Coating
Device (Viewing Angle: Horizontal: 160°, Vertical: 150°)
Dot Pitch 0.297 mm x 0.297 mm
Resolution 1024 x 768
Viewable 304.1 mm (H) x 228.1 mm (V) (11.9" (H) x 8.9" (V))
Image Size
Display Color 256 / 65536 colors
Complying Protocol Microsoft Remote Desktop (RDP)
Citrix Independent Computing Architecture (ICA)
Software Microsoft Windows CE.NET
Microsoft RDP Client
Citrix ICA Client 6.30
Complying Software for a Microsoft Windows NT Server 4.0 Terminal Server Edition,
Windows Terminal Server Microsoft Windows 2000 Server / Advanced Server /DataCenter
Server,
Citrix MetaFrame 1.8 / 1.8 + FR1 / XP /XP + FR1
Mouse 3-button USB Mouse
Power Supply 100-120/200-240 VAC ± 10 %, 50/60 Hz, 0.7/0.4 A
Power Consumption Min. 30 W (Min.)
Max. 40 W (with USB and LAN)
Power saving mode less than 7 W
Interface LAN 10BASE-T/100 BASE-TX (RJ-45) x 1
Connector USB Port: Down Stream x 2
Serial Port RS-232C (D-Sub 9 pin) x 1
Line Output Stereo mini jack x 1
Monaural Mini jack x 1
*1
Microphone
Dimensions 336 mm (W) x 334.5 mm ∼ 384.5 (H) x 173 mm (D)
(With the tilt stand) (13.2" (W) x 13.2" ∼ 15.1 (H) x 6.8" (D))
Weight 4.4 kg (9.7 lbs.)
(without the tilt stand: 3.2 kg (7.1 lbs.))
Environmental Temperature Operating: 0°C to 35°C (32°F to 95°F)
Specifications Storage: -20°C to 60°C (-4°F to 140°F)
Humidity 30 % to 80 % R.H. Non-condensing

11. SPECIFICATIONS 55
 Certifications and Standards
100 -120 VAC range TÜV/NRTL, c-TÜV, FCC class A, CB, TÜV Rheinland
Ergonomics Approved, EPA ENERGY STAR® program, TCO'99*2
200-240 VAC range CE, CB, TÜV Rheinland/GS, TÜV Rheinland/Ergonomic
® *2
Approved, EPA ENERGY STAR program, TCO'99
*1 Monaural microphone connector is not available now.
*2 Applicable to only gray (standard color) version.

Dimensions
mm (inches)
336 (13.2)
306 (12.0) 5 30
54.7 (2.2) 75 (3.0)
334.5 (13.2)
299 (11.8)

384.5 (15.1)
230 (9.1)

Adjustable Height

75 (3.0)
202.5 (8.0)

(2.0)
50

167 (6.6) 12.5 (0.5)

173 (6.8)

56 11. SPECIFICATIONS
12. REFERENCE
12-1. Attaching an Arm Stand
The eClient 620L can be used with an arm stand by removing the tilt stand and
attaching the arm stand to the terminal.

NOTE
• Use an arm stand that satisfies the following.
- When using the eClient 620L with an arm stand, the arm stand must be VESA
approved:
- Use an arm stand with a 75 mm x 75 mm hole spacing on the arm mounting pad.
- Use an arm stand that is able to support an object weighing 8.0 kg.
- A GS approved arm stand.
- Use an arm stand with sufficient stability (mechanical firmness) to support the
weight of the monitor.
- Use an arm stand remaining that position where it is manually moved.
- Use an arm stand with the ability to tilt the monitor forward and backward.
• Please connect cables after attaching an arm stand.

Setup Procedure

1. Lay the eClient 620L down as shown below. Do not scratch the
panel.

2. Remove the stand by loosening the screws (M4 x 16 mm).

3. Attach an arm stand to the eClient 620L securely.

Arm

(1), (2), (3), (4): Enclosed Screws, M4 x 12 mm

12. REFERENCE 57
INDEX
A M
ADDING & CHANGING A Making a Registry File ............................ 50
CONNETION NAME......................... 17 Mouse..................................................5, 36
Add-on.................................................... 38 Multi Session .......................................... 22
Administration Console .......................... 43
Attaching an Arm Stand.......................... 57 N
Automatic Logon .............................. 18, 19 Network and Dial-up Connections ......... 40
Autostart Connection.............................. 20 O
B Opening/Closing a Local Web Browser ... 25
Brightness ........................................... 5, 32 P
C Password ................................................ 35
Certificates.............................................. 37 Power save.............................................. 32
Cleaning.................................................. 54 PRACTICAL SETUP .............................. 49
CONNECTING........................................ 8 Printers ..............................................15, 39
Connection Name ............................. 18, 19 Product Information ..........................29, 44
Connection speed.................................... 33 Protocol .............................................18, 19
Control Panel.......................................... 34 R
D RDP...................................................17, 18
Date / Time ............................................. 37 Reference ................................................ 57
Desktop Colors ........................... 14, 19, 31 Refresh rate .......................................14, 31
Device ..................................................... 30 Resetting to Default ................................ 29
DHCP ..................................................... 38 Resolutions ........................................14, 31
DHCP Options ................................. 38, 49 S
Dial-In .................................................... 19
Security................................................... 43
Dial-up connection.................................. 13
Server...................................................... 42
Disconnect .............................................. 24
Setting up.............................................8, 10
Display.................................................... 31
Short cut command by keyboard ............ 52
E SOFTWARE UPDATING/INSTALLATION
eClient Setup Wizard .............................. 10 ............................................................ 45
Experience .............................................. 33 Sounds ...............................................30, 36
Specifications .......................................... 55
F Start up an application............................ 19
firewalls .................................................. 19 Subnet Mask........................................... 13
FTP Service ............................................. 42 Suspend .............................................24, 26
System .................................................... 44
I
ICA ............................................. 17, 19, 41 T
Internet Options................................ 15, 39 Terminal Connection Manager ....16, 18, 19
Terminal Name ....................................... 12
K Terminal Properties............................27, 45
Keyboard ............................................ 9, 35 Troubleshooting.................................52, 53
L W
Local Resources ...................................... 30 WTS ......................................................... 4
Location name .................................. 16, 34 WTS Connection Wizard ........................ 18
Logon & Logoff...................................... 21

58 INDEX