Business Transformation:

Phase 4
Technology Module
 Business Transformation Workshop

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Knowledge Training LLC

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intellectual property rights of third parties, including Cisco Systems,
Inc. and Microsoft Corporation, and all such rights are proprietary
to their respective owners.

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Business Transformation:
An Architectural Approach

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Opener

 Chat: Please answer this

question using Chat to all
participants.

 Are you in your office or

telecommuting today?

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Where Is Your Office?

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Phase 4 Intro: Business Architect Toolkit

 Stakeholder  Business Context  Capability Based

Analysis  Value Chain Planning
 Business Model Analysis  Strategic Alignment
Canvas  Root Cause Planning
 Business Analysis Tools  Unconstrained
Capability  Business Scenario Solution
Assessment  Business Process  Constraints Analysis
 Architecture  Gap Analysis  Alternative Solution
Vision And Scope Options
Proposal  Solution Value
Assessment
 Business Case
Analysis Report
 Solution
Recommendation

© 2011 Global Knowledge Training LLC. All rights reserved.

Phase 4 Objectives
By the end of this phase, you will be able to:
1. Describe the through-line from customer business needs to
target state business capabilities, logical solution components,
and technology products and services
2. Describe logical solution architectures
3. Describe products and services that comprise logical solution
architectures
4. Distinguish between the roles and responsibilities of the BA and
TA in solutions design
5. Enable the TA to complete a physical solution design
6. Develop and express an initial view of implementation

BA: business architect; TA: technical architect

© 2011 Global Knowledge Training LLC. All rights reserved.

Phase 4 Units

Virtualization and Data Center

Unit 1: Introduction
Intersession Assignment

Unit 5: The Business Relevancy of

Unit 2: Enterprise Architecture
Virtualization and Data Center

Borderless Networks Unit 6: Enabling the Technical

Intersession Assignment Architect

Unit 3: The Business Relevancy of Unit 7: Preparing to Gain

Borderless Networks Commitment

Collaboration
Unit 8: Business Case Presentations
Intersession Assignment

Unit 4:The Business Relevancy of

Unit 9: Conclusion
Collaboration

© 2011 Global Knowledge Training LLC. All rights reserved.

Syllabus: Week One

Day One Day Two Day Three Day Four Day Five
Unit 1: Intersession Unit 3: The Intersession Unit 4: The
Introduction Work Business Work Business
Relevancy of Relevancy of
60 minutes 20 minutes Borderless 20 minutes Collaboration
Unit 2: Networks
120 minutes
Enterprise
120 minutes
Architecture Intersession
Work
60 minutes
20 minutes

© 2011 Global Knowledge Training LLC. All rights reserved.

Syllabus: Week Two

Day One Day Two Day Three Day Four Day Five
Unit 5: The Unit 6: Enabling Unit 7: Preparing Intersession Unit 8: Team
Business the Technical to Gain Work Business Case
Relevancy of Architect Commitment Presentations
Virtualization 120 minutes
and Data Center 120 minutes 120 minutes 100 minutes
total
120 minutes Unit 9:
Conclusion

20 minutes

© 2011 Global Knowledge Training LLC. All rights reserved.

Participation Requirements

 Mandatory attendance of every session

 Participate fully as judged by the instructor
 Complete all intersession assignments
 Complete a business case for FinCo that is graded by your
instructor and a panel of experts

© 2011 Global Knowledge Training LLC. All rights reserved.

Phase 4 Materials

 Box.com Application
Phase 4 Workbook
Phase 4 Case Study

Phase 4 Slides

Intersession VOD’s

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Unit Objectives

After completing this unit, you will be able to:

1. Explain the Phase 4 objectives
2. Recognize the units included in Phase 4
3. Describe the expectations of the participants:
 In the virtual classroom
 For the intersession assignments
4. Describe the role of the network in delivering application-
related services
5. Identify the solution architectures
6. Explain the roles and responsibilities of the business
architect and the technical architect

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Unit 1 Agenda

Introduction
The Intelligent Network
Solutions Architecture Overview
Level of Design and related roles
Conclusion

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 The Intelligent Network

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The Complexity of Today’s Applications
Anyone, anywhere and any
device: phone, fax, PC, etc

Trading partners, customers,

entire firm: Any device: High-demand
phone, fax, PC, etc Highly
distributed
distributed
Trading partners, customers, applications
entire firm: Multiple

Increasing reach
standard IT platforms

Trading partners and entire

firm: Single specified IT
platform

Entire firm (global access):

Multiple systems and log-ons
Highly
Geographically close
departments within the firm: integrated
single system

Single department, single

location: Dedicated system Increasing range

Individual Apps Apps Service- Business Composite Mashups

apps. local sharing sharing oriented process- apps
data data functions apps managed
services

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Typical Web Application Profile

Enterprise Server
Web Server App Server
HTML REST SOAP
Common Biz
Content Creation App Svcs XML Svcs XML
Page Caching Validation Transformation
Access Control
Browser
JPEG

Image Server

Image Access Svc

Image
Compression

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Network Service-Enhanced Web Application
Profile

HTML REST SOAP Enterprise Server

Web Server XML Transform
Page Caching XML Validation App Server
Access Control
HTTP Optim Protocol Optim Common Biz
Content SOAP Optim
App Svcs XML Svcs XML
Creation Page
Validation Transformation
Caching
Access Control
Browser
JPEG

Image Server

Image Access Svc

Image
Compression

© 2011 Global Knowledge Training LLC. All rights reserved.

Intelligence in the Network
Integrated
Applications
Network-Enabled
Network Intelligence

Applications
Integrated
Services
Phase 3
Virtualized Resources
and Services
Integrated Phase 2
Transport
Intelligent Movement of Data/Voice/Video
Across a System of Networks
Phase 1
Time
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Solution: The Intelligent Network

 Enablement:
 Availability
 QoS
 Performance
 Scalability
 Security
 Application
Enrichment

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The Network Delivers Business Value

Break the compromise from OR to AND:

Operational
Innovation AND
excellence

Personal and Pervasive

Open and Controlled

Agile and Efficient

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 Solutions Architecture Overview

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Cisco Architectures

The Network as the Platform

Borderless Network Collaboration Virtualization

Secure Mobile Network UC/WebEx/TP Data Center

UC: Unified Communications

TP: TelePresence

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Why Borderless Networks Matter

• Mobility
Market • Workplace experience
transitions • Video

• Mobile workers are changing the border

location
Changing • IT consumerization is changing the device
environment border
• Video and cloud are changing the application
borders

• The need for scalability, availability,

IT challenges performance, security, and manageability
have become remain the same
multi-dimensional • Challenges are complicated by the changing
borders for location, devices, and applications

© 2011 Global Knowledge Training LLC. All rights reserved.

Why Collaboration Matters

Business trends
 Globalization  Information
 Distributed workers overload
 Business  Increase of
acceleration knowledge
 Consumerization workers

Collaboration benefits
 Reach decisions  Shorten sales cycle
quickly  Drive innovation
 Improve
productivity
 Reduce travel

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Why Data Center Matters:
Business at a Crossroads

Pressure to Innovation and

Reduce Costs Competitive
Positioning
Pressure to
Reduce Costs

Volatile Economy
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Technology Advancements Create Challenges
for IT
Transformation Challenges
 Multiple applications  Manageability
 Compute resources (CPU)  Virtual machine sprawl
shared  Non-CPU bottlenecks
 Lower hardware costs  Projected savings not realized
 Lower power  Network complexity
 Vendor stack vs. best-of-breed
 Migration complexity

Transformation Challenges
 Move from a CapEx heavy  Security
Cloud model to OpEx model  Control and flexibility
 Application mobility
 Vendor lock-in

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The Choice: Costly Silos

Compute Virtualization Network

and Storage

 Virtual memory  Hypervisor  Virtual security

 Server virtualization  Access control  Virtual switching
 Storage  Configuration  FC, Ethernet
virtualization management connections
 Virtualized  VM mobility  Virtual I/O
provisioning management  QoS, policy
 Virtualized HBA’s  Operating system  VLAN domains
 Virtualized I/O  Virtual NIC and HBA

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The Cisco Vision

Integrated …Optimized for

Architecture… Virtualization
Virtualization

Compute Network
and Storage

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Unified Data Center Strategy

Five-Phase Plan

Consolidation Virtualization Automation Utility Market

Inter-Cloud

Private Clouds

Unified Computing

Unified Fabric

Data Center Networking

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 Levels of Design and Related Roles

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Role of the Business Architect
 Translator Business architect
 Structured thinker and
communicator
 Model driven designer Business
 Works with technical architecture
domain
architect to translate target
state business model into Solution
logical solution design architecture
domain

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Role of the Technical Architect
 Responsible for all aspects of
the solution architecture at
the logical and physical design
levels
 Focused on: Business
architecture
 Meeting business capability domain
requirements using solution
architecture components Solution
architecture
 Meeting technical solution domain
performance requirements

Technical architect
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TA Role Differentiation

A technical architect has the ability to:

1. Design and develop logical solution architecture views that are
aligned to the conceptual business model and are vendor- and
product-independent
2. Design and develop physical solution specifications at all three
levels of the TOGAF TRM (technical reference model)
 Applications
 Application platform
 Network infrastructure
3. Translate a vendor- and product-independent logical solution
architecture into one or more physical solution options that
meet the SLA (service level agreement) performance
requirements

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 The BA and the TA

Target state
Business architect
Target
business
capabilities
Business
architecture
domain
Ensuring Recommended
alignment solution
architecture Solution
architecture
domain

Cisco
architectural
plays
Technical architect
© 2011 Global Knowledge Training LLC. All rights reserved.
Levels of Design and Related Roles

Conceptual business design

• Which business capabilities do we need?
• Business architect

Logical solution design (aligned to conceptual)

• Which functional solutions do we need?
• Business architect and technical architect

Physical design (aligned to logical)

• What technical performance (service levels) do we need?
• Technical architect

© 2011 Global Knowledge Training LLC. All rights reserved.

Levels of Design and Related Roles

Conceptual business design

• Which business capabilities do we need?
• Business architect

Logical solution design (aligned to conceptual)

• Which functional solutions do we need?
• Business architect and technical architect

Physical design (aligned to logical)

• What technical performance (service levels) do we need?
• Technical architect

© 2011 Global Knowledge Training LLC. All rights reserved.

Levels of Design and Related Roles

Conceptual business design

• Which business capabilities do we need?
• Business architect

Logical solution design (aligned to conceptual)

• Which functional solutions do we need?
• Business architect and technical architect

Physical design (aligned to logical)

• What technical performance (service levels) do we need?
• Technical architect

© 2011 Global Knowledge Training LLC. All rights reserved.

Levels of Design and Related Roles

Conceptual business design

• Which business capabilities do we need?
• Business architect

Logical solution design (aligned to conceptual)

• Which functional solutions do we need?
• Business architect and technical architect

Physical design (aligned to logical)

• What technical performance (service levels) do we need?
• Technical architect

© 2011 Global Knowledge Training LLC. All rights reserved.

 Conclusion

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Review

Q&A
What questions do you have?

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Learning Check

1. What are the three Cisco architectures covered in Phase 3?

a. Borderless Networks
b. Cloud
c. Collaboration
d. Data Center

© 2011 Global Knowledge Training LLC. All rights reserved.

Learning Check

1. What are the three Cisco architectures covered in Phase 3?

a. Borderless Networks
b. Cloud
c. Collaboration
d. Data Center

© 2011 Global Knowledge Training LLC. All rights reserved.

Learning Check

2. Which design is the business architect responsible for?

(Select all that apply.)
a. Conceptual business design
b. Logical solutions design
c. Physical design

© 2011 Global Knowledge Training LLC. All rights reserved.

Learning Check

2. Which design is the business architect responsible for?

(Select all that apply.)
a. Conceptual business design
b. Logical solutions design
c. Physical design

© 2011 Global Knowledge Training LLC. All rights reserved.

Learning Check

3. Which of the following is not a benefit of business

architecture?
a. Flexibility to respond to business demands
b. Faster time to market
c. Increased business complexity
d. Improved ability to offer new capabilities
e. Enhanced business value from IT

© 2011 Global Knowledge Training LLC. All rights reserved.

Learning Check

3. Which of the following is not a benefit of business

architecture?
a. Flexibility to respond to business demands
b. Faster time to market
c. Increased business complexity
d. Improved ability to offer new capabilities
e. Enhanced business value from IT

© 2011 Global Knowledge Training LLC. All rights reserved.

Phase 4 Units

Virtualization and Data Center

Unit 1: Introduction
Intersession Assignment

Unit 5: The Business Relevancy of

Unit 2: Enterprise Architecture
Virtualization and Data Center

Borderless Networks Unit 6: Enabling the Technical

Intersession Assignment Architect

Unit 3: The Business Relevancy of Unit 7: Preparing to Gain

Borderless Networks Commitment

Collaboration
Unit 8: Business Case Presentations
Intersession Assignment

Unit 4:The Business Relevancy of

Unit 9: Conclusion
Collaboration

© 2011 Global Knowledge Training LLC. All rights reserved.

Thank you for participating in Unit 1.