NILAKANTHA MAHALI

Curriculum Vitae

HUMAN RESOURCES MANAGEMENT

PROFESSIONAL

Contact & Mobile No / E-mail

+91 9104716020
[email protected]

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 NEIL
Email: [email protected] | +91 9104716020
HR OPERATIONS | POLICIES & SOP’S | TALENT ACQUISITION & RETENTION | STATUTORY COMPLIANCE | L&D | PMS
Snapshot: History of significant achievements and commendations in more than 13 years of distinguished career spanning across
India, Singapore and Middle East in various industrial sectors. A results oriented, hands-on individual and a company focused leader
in increasing operational efficiency, & profitability with high result. Has an extensive background in HR generalist affairs, Statutory
Compliance, People Management, SOP’S & Strategic Management with an experienced blend of multicultural environments from
national to international markets with a dream to get a challenge in a progressive organization that gives me an opportunity to
expand my calibre.
PROFILE SYNOPSIS
 Astute leader with over 13 years of rich experience in HR functions with excellent understanding of Human Psychology.
Expertise in delivering sustained organizational growth in dynamic environments, establishing structure, building employee
value, driving vision and achieving critical strategic goals.
 Exceptional relations building skills with ability to develop and nurture productive relations at various levels within and outside
the organization. Deep sense of values, ethics, discipline, personal conduct, Integrity gained via rigorous and exacting
standards; equipped to handle senior managerial assignments in the every Segment’s.
 Competencies in managing entire range of HR functions – Human Resource Planning, Talent Acquisition, Industrial Relations,
Performance Management, Employee Service Conditions, Safety, discipline, Grievance handling, legal and statutory
Compliance matters, Liaison, Training and Development, succession planning, employees’ retention and Rewards
management. Hired over 1000 blue and white collared employees.
 Proven track record of implementing complex cross-functional HR strategic initiatives and incorporate processes and policies,
unique to the needs of the business. Liaising between senior management, employees & other stakeholders to ensure proper
lines of communication critical in addressing/ resolution of myriad issues.
 An intrinsic communicator with exceptional interpersonal and relationship management skills with an ability to maintain
cordial relations with a wide section of people. Highly interactive, analytical and influencing with adaptability to frequent
changes and high competition under pressure.

CORE COMPETENCIES

-: STATUTORY COMPLIANCES: - | -: L&D :-

CAREER CONTOUR
ADANI INTERNATIONAL AIRPORT, AHMEDABAD - OCS Group India Pvt Ltd
Manager HR Operation - (Jan 2023 - Sept 2023)
SODEXO INDIA SERVICES PVT LTD
Asst Manager HR - (Feb 2021 - Sept 2022)
CHEVROX CONSTRUCTIONS PVT LIMITED
Manager HR - (July 2017 - Sept 2020)
Al OSOOL GROUP - METALLIC DIVS - UAE
Executive – HR Operation & Process Excellency – (March 2015 - April2017)
MERC. ASIA PTE Ltd - SG
Executive – HR Operation & Special Service – (June 2012 - June 2014)
SPEEDAGE EXPRESS SERVICES PVT LTD (a 100% subsidiary of TNT India Pvt Ltd)
Executive HR Administration & Service Quality - (January 2008 - May 2012)

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DOMAIN SKILLS
 Develop annual business plans through research and requirements analysis. Optimize and align HR strategies and activities
entailing employee relations, performance management, compensation and benefits, learning & development and disciplinary
actions.
 Developed/ maintained productive business relationship with sourcing channels and ensured effective and cost-efficient talent
acquisition and retention at all levels.
 Designed and developed interventions for orienting new hires including creation and revision of employee handbooks and
conducted awareness workshops on organizational culture, mission, vision and values.
 Liaised with the line managers with regards to management reporting, backend recruitment activities and grievance
management.
 Driving full performance management process through implementation of a Performance Management System which
includes data collection and sources, benchmarks and performance targets.
 Steer Performance management activities including Goal setting, self-assessment, PIP- Performance improvement plan, year-
end appraisal, ratings and compensation.
 Effectively derived initiatives for identifying & assessing competencies through detailed job descriptions and performance
matrix system.
 Monitor performance of multi-skilled workforce and develop an appropriate reward and recognition system that appreciates
the efforts of the workforce encouraging them to perform better.
 Ensure everyone is fully informed of development objectives, achievements and correctional counter measures and
disciplinary actions due to low performance.
 Ensure systematic Learning & Development through various activities including arranging trainings and continuous follow-up
for skill and behaviour development of employees.
 Guide business unit heads with regards to HR operations, benefits, salary administration, organizational development, change
Management and other key HR areas.
 Developed & implemented Human Resources Policies & Procedures post research on latest Human Resources Management
practices, Employment Legislations and Compliance.
 Implement various process improvement processes aimed at upgrading the human resource functions. Ensured availability of
critical resourcing metrics and management information to enable decision making process.
 Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers and absenteeism
rates etc., for employee benefits.
 Oversaw all activities of payroll department and ensured all HR transactions are processed in compliance with global and
regional HR policies and procedures.
 Direct staff welfare policies with key focus on enhancing employee motivation ensuring optimum and effective utilization of
funds in providing a pleasant work environment with basic amenities on the premises.
 Plan, design and formulate departmental programs, policy systems & procedures and oversee their effective implementation
ensuring alignment of team deliverables to business objectives of the organization.
 Devise creative, cost-effective incentives & morale-boosting programs to increase employee satisfaction and productivity.

PEOPLE MANAGEMENT
 Define HR policies based on the strategy map.
 Provide inputs for correction in compensation based on industry trends.
 Manage & refine the performance management system including review past performance and arrive at HR focus areas for
the year.
 Proactively identify human resource-related gaps which can hinder the achievement of defined business objectives.
 Participate in the design of relevant HR interventions by taking into consideration the current challenges and impact on the
same on the business.
 Receive manpower requisition along with job description and reason for hire from departments H.O.D in the prescribed
format with necessary approvals refer to the Talent Acquisition policy and sourcing guidelines.
 Conducting Training / Mock sessions on Performance Management Philosophy and Processes. Simultaneously cascading the
PMS procedure and timelines across the function.

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 Define guidelines to be followed by an appraiser where the Appraisers provide apprises with performance feedback, training
needs and areas for improvement.
 Led the transition projects (living the values), process improvements (SOP'), Audit of SOPs, and designing training programs.
 Follow DMAIC & DOTPC Process in every part of the work process in my career for a sustainable and strengthen the progress
of Organization.
 Proactively manage and resolve employee related issues such as disciplinary matters, absence, grievances, and performance
management, increment, any reimbursement, bonus etc.
 Manage and promote initiatives and compliant policies to support the Health, Safety and Wellness of all employees as per ISO
Standards and Security & Safety Compliances. Maintains office services by organizing office operations and procedures;
reviewing and approving supply requisitions; assigning and monitoring clerical functions.
PROCESS MANAGEMENT

 Work with cross functional stakeholders to ensure smooth running of day-to-day operations, Lead projects including
transitions, process enhancement and automation etc. Create SOPs and setup workflows to manage operations and define
KPIs to monitor them, Ensure adherence to all regulatory and compliance requirements for operations.

STATUTORY COMPLIANCE
 Ensure for on time execution of Statutory activities related to Form 3 & Form 5 Projects
 On time statutory inputs Like Form A, B, C, D and timely remittance related to PF, ESIC, codes wise challans & other statutory
activities for PAN India project site including Medical Insurance. Statutory Return as per the related necessary Act.
 Ensure for the maintaining All Statutory Registers as per CLRA Act & Factory Act and relevant applicable act as per trade and
business of the client, CLRA License’s.
 Coordination with Payroll Accounts Payable Team for proper, on time and accuracy while doing remittance including one-time
yearly Bonus.
 Coordination for CLRA / ISMW / S&E Licenses across all work sites and ensuring the registration and renewal, applicability
within timelines.
 Ensuring Compliance should be completed correctly as per the Min wage of State/Central as per necessary Act.
 Audit related to Compliance, Govt Officials Inspections, assuring for solution related to any grievances & IR issues. Regular in
touch with all sorts of PF Related Queries with PF department and necessary partner compliance.
 Sharing compliance documents to regions and advise on statutory inputs as and when raised.
 E.S.I & Challan for all workers & Employees below 21 k Salary – Mandatory Workmen Compensation
 Group Medical and Accidental Policy for Employees & Workers Deputed in Project Site or Manufacturing Unit.
 Contractor’s All Risk Policy– Mandatory
 B.O.C.W Employment Service Act; & License’s for Project Execution subject to Form 3 & 5.
 Shram Suvidha Registration
 Pradhan Mantri Bima Suraksha Yogna Registration / Jan Dhan Yojana Registration
 The Interstate Migrant Workmen (Regulation of Employment and Conditions of Services) ACT, 1979. Police Verification for all
employees &workers valid for 3 months and autorenewal.
 Every Six Months, Medical Test Report for all Workers and Employees as per Health & Safety Act, Govt of India. Eye Testing
Report for all operators and drivers.
 CEA Approval for D. G’S Used at Project site or in any premises.
 Details of Accidents Reports (S.I.R–Security Inspection Report with loss and action taken) Insite. Workmen License’ s and Its
Complete Documentation including recovery.

ABSTRACT UTILIZE - STATUTORY COMPLIANCE’S

 Payment of Bonus Act; 8.33 % quarterly – Repayment Proof Minimum wage act – Updated Revised– Abstract
 Contract Labor Act
 Employees PF Act & Miscellaneous Provisions.
 No to the Child Labor (Prohibition &Regulation Act), 1986 - Abstract
 Sexual Harassment of Women at Workplace (Prevention, Prohibition & Redressal) ACT, 2013 Abstract Safety Act
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 E.S.I Act & Payment of wages Act.
 Prohibition of employment of women during night hours. Prohibition of work in hazardous occupations.
 Fixation of maximum permissible load. Provision for crèche.
 Provision for washing and bathing facilities. Provision for separate latrines and urinals. Provision for restrooms and canteens.
 Provision for maternity benefits.
 Leave with wages in case of Mis carriage and Tubectomy Operations, leave with wages in case of Illness Arising Out of
Pregnancy
 Prohibition on Dismissal or Discharge or Variation in conditions of Service from Employment Benefits in Case of Death of a
Pregnant Employee

TRAINING & DEVELOPMENT

 Conducts and developed annual training and developmental programs were needs assessment.
 Obtains and develops effective training materials utilizing a variety of media which includes Training Evaluation.
 Trains and coaches’ managers, supervisors and others involved in employee development efforts.
 Plans, organizes, facilitates and orders supplies for employee development and training events.
 Develops and maintains organizational communications such as intranet bulletin boards and newsletters to ensure employees
have knowledge of training and development events and resources.
 Conducts follow-up studies of all completed training to evaluate and measure results.
 Modifies programs as needed.
 Works effectively as a team member with other members of management including the HR staff.
 Prepare and implement learning strategies and programs.
 Review individual and organizational development needs.
 Deploy different kinds of learning methods companywide ٫ such as coaching٫ job-shadowing٫ online training and soon.
 Organize e-learning courses٫ workshops and other trainings.
 Monitor the success of development plans and help employees make the most of learning opportunities.
 Collaborate with managers to develop their team members through career pathing.
 Organize hiring and training activities.

PERFORMANCE MANAGEMENT SYSTEM

 Identify overarching company performance and development goals.
 Create and oversee the implementation of the procedures that support and enhance employee performance as per the
company’s objectives.
 Establish a two-way communication channel to receive employee feedback and modify development policies and standards
accordingly.
 Gather and assess business intelligence and the necessary data to assess employee performance and identify individual and
departmental workplace issues and development barriers.
 Draft research-based performance efficiency reports, present them to senior leadership, and suggest performance
management changes as necessary.
 Provide Team Leaders with insightful training practices to reach the established performance target goals.
 Determine and resolve workplace issues that prevent optimal performance, such as individual grievances or poor
departmental structures.
 Explain to employees the methodology of current or upcoming performance practices thoroughly and professionally and
follow up with them to ensure organization-wide understanding.
 Conduct check-ins, annual appraisals, and compensations exercise for direct and indirect reporting, collaborate with
acquisition to hire the right talent to support business operations, Develop and coach a strong and cohesive operations
leadership team in HR Arena. Ensure all employees receive feedback and support to deliver exceptional service in any forms
while on duty.

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 Ensure the completion of the Annual Performance Review, as per the timeline & update the year-end performance appraisal
ratings. Conduct discussions on performance, feedback for improvement, and rating scales. Monitor the quality of the review
done and challenges decisions/ recommendations.
 Track the development progress of non-performance and document serious concerns (if any).
 Conducts annual training and development which needs assessment.
 Conducts follow-up studies of all completed training to evaluate and measure results.
 Develop and implement rewards & recognition schemes with support of H.O. D’S
 Instate recognition awards like Employee of the Month/Year, Long service award, Highest cost saving, and Highest Target
Achiever. Receive a list of eligible employees for the R& R. Execute rewards and recognition.

ACHIEVEMENTS
 Successfully completed set-ups of HR Dept including formulation of policies & procedures, employee handbooks,
organizational restructuring, manpower planning and Performance management system development.
 Implemented best practices in recruitment to attract maximum response to openings with minimum cost.
 Designed and implemented competency-based selection processes and structured interview processes.
 Developed employee engagement surveys that measured employee satisfaction and identified areas that require
improvement.
 Analyzed job requirements and implemented several training programs for various job levels.
 Developed & implemented payroll procedures using the HRIS system thereby ensuring the payroll transaction accuracy in
accordance with set regulations, policies & procedures.
 Ensured smooth transition to a medical provider which provided significant medical benefits and boosted staff morale.
 Monitored costs v/s budgets to ensure costs saving targets are adhered to that help the organization to achieve the business
goals and objectives.

GENERAL ADMINISTRATION
 Meeting with Internal & External clients to learn about their needs and concerns, and offering solutions based on the
expertise.
 Plan and coordinate administrative procedures and systems and devise ways to streamline processes.
 Recruit and train personnel and allocate responsibilities and office space for all departments.
 Assess staff performance and provide coaching, guidance, and counselling to ensure maximum efficiency.
 Ensure the smooth and adequate flow of information within the company to facilitate other business operations.
 Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
 Monitor factory costs and expenses to assist in budget preparation.
 Follow up oversee facilities services, maintenance activities and tradespersons (e.g., electricians)
 Organize and supervise all other office activities like recycling, renovations, event planning, etc.
 Ensure operations adhere to policies and regulations.
 Keep abreast with all organizational changes and business developments.
 Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training
sessions.
 HR Planning, HR Development (orientation, training, motivation, career planning).
 Staffing, Formulation of Policy-Recruitment, Leave, Annual Increment, Attendance Bonus, /Procedures- SOP (Standing
Operating Procedure), Employees’ Handbook, Code of Conduct, Office Etiquettes such as Dress Code, etc /Manuals or
Guidelines--Employees’ Professional Efficiency Test & Salary Structure (Source: Minimum Wages Gazette), etc, depending on a
wide/varying range of necessity of an Installation, followed by its proper Implementation.
 Possessing a demonstrative art on Leadership Traits/Managerial Skill; as such, can handle Legal, Disciplinary/Grievances
matters considering Law 2006 to the best effect; also, confident to handle a crisis keenly with tact.
 Dealing with all Admin issues, Attendance & Leave Management, Compensation/Benefits, Performance & Career Management
i.e., conduct the performance appraisal for every employee of the company.
 To effectively manage the welfare and administration process whilst ensuring statutory compliance.

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 To coordinate and support the management team and department head.
 Ensure labour law practices, uniform social compliance, and human right standard throughout the Company.
 Managing--Employees Health & Hygiene, Safety & Security; Employee and Labor-Management Relations
 Conducting Training, Fire Fighting Drill Practice and following up its Improvement
 To ensure efficient operation of security-- man & material, safety, hygiene, and environment of the Installation.
 Well versed in conducting the Court of Inquiry followed by its further actions/implementation.
 To maintain sound liaison and public relations with all relevant authorities including law enforcement agencies, different
government agencies, and local influential community leaders to ensure smooth operation.

ACADEMIC CREDENTIALS
✓ Master’s in business administration (MBA), IIMT, New Delhi
Operation Management & CRM, New Delhi, India, 2014
✓ Bachelor’s (B.COM.)
Calcutta University, Kolkata, India, 2007
✓ Diploma in Aviation Hospitality & Travel Management
Frankfinn Aviation Services Pvt Limited–2006

CERTIFICATIONS
Institute: IIBM Institute of Business Management
✓ Certified Six Sigma Green Belt (2014)
✓ Certified Six Sigma Black Belt (2014)
✓ Certified Total Quality Management (2014)
✓ Certified ISO14001(2014)
✓ Certified ISO9001(2014)
✓ Certification on Project Management (2014)

IT SKILLS
✓ Proficient in Windows, MS office, Lotus, Orange Ultimatix, Kronos, Access HR

PERSONAL DOSSIER
✓ Date of Birth: 5th Sept 1985
✓ Languages Known: English, Hindi, Gujarati, Bengali, Oriya
✓ Nationality: Indian
✓ Visa: Free to work with any Country.
✓ Current CTC: 8 Lakh Per Annum Excluding Variables
✓ Expected CTC: As per Company Norms.
✓ Reference: Will be provided upon request.

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