Esworkbook
Esworkbook
INTRODUCTION
How is it useful?
Thousands of employment standards claims are filed each year. Some of these complaints
result in hundreds of businesses being prosecuted each year in Ontario.
In a Claim or an Inspection
If an employee files an employment standards claim against an employer, the employer will
receive a notice from the Ministry of Labour. Sometimes a claim can be settled without an
investigation. This Workbook may help both employers and employees understand whether a
claim is valid and determine the best way to resolve it.
The Employment Standards (ES) Program conducts proactive inspections. Businesses are
selected using various methods, such as randomly, or based on sector or past claims history,
etc. If a violation is found, a variety of enforcement tools may be issued such as: a
Compliance Order, a Notice of Contravention or an Order to Pay; there could also be a
Certificate of Offence issued or other prosecution initiated under the Provincial Offences Act.
The inspection will generally include a review of the employer’s payroll records, and interviews
with the employer and a number of employees.
• Important links
• Checklists
• Interactive tools
Before getting started, here are some helpful hints:
• We strongly suggest that you refer to the Special Rule Tool, which will help you
determine if your industry or occupation is exempt from a standard or subject to a
special rule. This, and other tools, can be found at Ontario.ca/ESAtools.
• If you wish to speak to someone about your specific situation, please contact our
Employment Standards Information Centre toll-free at 1-800-531-5551 from 8:30 a.m. to
5 p.m., Monday to Friday. Service is available in multiple languages.
• Certain industries are not covered by the ESA, but by federal law. To see a list of
Federally Regulated Businesses and Industries, visit:
http://www.labour.gc.ca/eng/regulated.shtml.
Posting and distributing the poster shows employees that employers are aware of
the law and their legal obligations. It also lets employees know what their rights are.
To help ensure that employers understand their obligations and employees know their rights,
the Minister of Labour has prepared and published a poster entitled Employment Standards in
Ontario (also known as the Employment Standards Poster). All employers covered by the ESA
in the province (excluding the Crown) must display this poster in the employer’s workplace.
Employers must also provide all of their employees who are covered under the ESA with a
copy of the poster.
The poster contains a brief summary highlighting the main standards of the ESA, including:
• hours of work
• rest periods
• overtime pay
• minimum wage
• payment of wages
• vacation time and pay
• public holidays
• leaves of absence from work
• termination notice and pay
• reprisals
Posting Requirements
The employer must display the poster in the workplace where it is likely to be seen by
employees. If the majority language in the workplace is something other than English and the
ministry has published a version in that language, the employer must post a translated version
next to the English version. All multilingual material is available on the Ministry of Labour’s
website at: Ontario.ca/employmentrights.
Providing Copies
Changes in the law that came into force on May 20, 2015 require employers to provide any
employees who are covered under the ESA with a copy of the most recent version of the
Employment Standards Poster. Any new employees hired after May 20, 2015 must be given a
copy within 30 days of their date of hire.
If an employee requests a copy of the poster in a language other than English and the ministry
has published a version in that language, the employer must provide the translated version in
addition to the English copy. All multilingual material is available on the Ministry of Labour’s
website at: Ontario.ca/employmentrights.
• for the cost of shipping and handling from ServiceOntario Publications, 1-800-668-9938.
Hanging the poster in the workplace, distributing the poster to employees and
ensuring the standards described in it are followed is an excellent employee relations
practice. It’s also the law.
If the business has multiple locations, there is a copy posted in each one.
Employees were provided with a copy of the current version of the poster within 30
days of being hired (visit Ontario.ca/ESAposter to verify).
• The pay period for which the wages are being paid;
• The gross amount of wages – before taxes and other deductions – and how it was
calculated (unless the employee is given the information in some other way, as in an
employment contract);
• Amounts deemed to have been paid to the employee because of room and board
provisions (if applicable), and
1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23* 24 25 26
27 28 29 30
* In this example, all the employee’s earnings during the pay period from the 11th to the 17th of
the month must be paid on the 23rd. (Earnings from the 18th to the 24th will be paid on the 30th)
IMPORTANT NOTE: Some employees earn commissions based on sales they make.
In these situations, it is common for the commission to not be paid until the goods
or services have been delivered to the customer and the employer has received
payment. This is allowed if the employee expressly or implicitly agrees to
the arrangement.
A recurring pay period and a recurring pay day has been established in your
workplace.
Please note that employers are required by law to establish a recurring pay period and
a recurring pay day.
Employees receive a written wage statement (pay stub) on their regular pay day.
Please note that employers are required by law to provide employees with wage
statements.
Start and end dates of the work period for which pay is given.
If vacation pay is being paid on that pay day, that information is itemized separately
on the regular wage statement or is provided separately on its own wage statement.
Method used to calculate gross wages (unless information is given another way).
You should be aware that under the Employment Standards Act (ESA), only three
types of deductions can be made from an employee’s wages: statutory deductions,
deductions authorized by a court order and deductions authorized by the employee
in writing (subject to certain restrictions and conditions). For more information,
watch our video on illegal deductions from wages available at:
http://www.labour.gov.on.ca/english/gallery/es/v_deductions.php
Statutory Deductions
These are deductions made according to federal and provincial legislation. They include
Income Tax, Employment Insurance Premiums and Canada Pension Plan contributions. The
money deducted must be remitted to the proper authorities.
Court Orders/Garnishment
A court may order an employer to deduct an amount from an employee’s wages. The money
deducted must be paid out in accordance with directions contained in the court order.
Written Authorization
An employer may deduct money from an employee's wages if the employee has agreed to this
in writing, subject to certain rules. Written authorization must state that the employee
authorizes the deduction from his or her wages. It must also specify the amount of money
deducted or a method of calculating the amount of money to be deducted.
It is not enough to have an oral statement that the employee authorizes the deduction, or to
have a written statement that the employee owes money to the employer without stating that
the amount can be deducted from the employee’s wages.
IMPORTANT NOTE: A deduction from wages, even with signed authorization from the
employee, is not allowed if it pertains to:
• A loss due to faulty work. For example, a mistake in a credit card transaction,
work that is spoiled or rejected, or damage to company tools/vehicles.
• A cash shortage or lost or stolen property if a person other than the employee
had control over or access to the cash or property. For example, if customers
leave without paying the bill (commonly referred to as “dine and dash”).
The only types of deductions from employees’ wages are either statutory deductions,
court ordered deductions, or deductions for which there is a written authorization.
Employers and employees, please verify that if deductions from wages are made on the basis
of a written authorization, that the written authorization:
Includes either the amount of the deduction or a method for calculating the amount.
Employers and employees, even with a written authorization in place, please verify that the
deduction(s) are not being made for:
Faulty work.
Cash shortages/lost or stolen property where someone other than the employee had
access to the cash or property.
Court Orders/Garnishment
A court order may indicate that an employee owes money either to the employer or to
someone else other than his or her employer, and that the employer can make a deduction
from the employee's tips to pay what is owed.
Statutory Deductions
These are deductions made according to federal and provincial legislation. They include
Income Tax, Employment Insurance Premiums and Canada Pension Plan contributions. The
money deducted must be remitted to the proper authorities.
Tip Pooling
IMPORTANT NOTE: An employer generally cannot share in a tip pool unless he or she is
a sole proprietor, partner, director or shareholder in the business and regularly
performs to a substantial degree the same work performed by some or all of the
employees who share in the redistribution, or by employees of other employers in the
same industry who commonly receive tips and other gratuities.
Example A
John is a director and manager of a restaurant that employs servers, bartenders, chefs and
hostesses. John has a tip pooling practice in place whereby he collects a percentage of his
servers’ tips and then redistributes them among the chefs, the hostesses and the bartender. In
this circumstance, John does not perform to a substantial degree the same work performed by
some or all of the employees who share in the redistribution, or by employees of other
employers in the same industry who commonly receive tips or other gratuities therefore John
may not participate in the tip pool.
The only time you are withholding, making deductions from or requiring employees to
turn over their tips and other gratuities is when doing so is authorized by a statute,
court order, or if it is part of a tip pooling arrangement.
The only time you are taking a portion of a tip pool for yourself is if you are a sole
proprietor, partner, director or shareholder in the business and you regularly perform to
a substantial degree the same work performed by some or all of the employees who
share in the redistribution (or by employees of other employers in the same industry
who commonly receive or share tips and other gratuities).
Employers must keep certain records concerning employees. There are many forms
to help businesses in this area. (For example, refer to the Canadian Payroll
Association http://www.payroll.ca/)
The Employment Standards Act (ESA) requires that employers keep written records about
each employee for a certain time period. Records can either be kept by the employer or
someone authorized to keep them on the employer’s behalf (for example, an accountant or a
payroll company). Regardless, these records have to be readily available for a Ministry of
Labour employment standards officer.
Other chapters of this workbook often include a records checklist for the particular standard
being discussed. Below is a list of record keeping rules:
Specific Rules
1. Records of each employee’s name, address and employment start date must be kept
for three years after the employment ends.
2. The date of birth of any students under 18 must be recorded and kept until they turn 21
or for three years after their employment ends, whichever happens first.
3. The number of hours that non-salaried employees worked each day and each week
must be recorded. In the case of salaried employees, (i.e., those who are paid a fixed
amount for each pay period, which doesn’t vary with hours worked, unless more than 44
hours are worked in a week), employers must record the hours worked in excess of
their regular work week, and those in excess of eight hours a day (or the employee’s
regular work day).
4. An employer must keep all documents relating to an employee’s leave (e.g., pregnancy,
parental, family medical, etc.) for three years after the day the leave has expired.
5. If an employer employs homeworkers, a register must be kept showing each
homeworker’s name, address and wage rate. This information can be deleted from the
register three years after the homeworker’s employment ends.
Your records are kept in a manner that follows the five specific rules described
above.
Employees:
While it is the employer’s responsibility to keep records, it may also be beneficial for
employees to keep a daily record of hours worked.
IMPORTANT NOTE: Even if these conditions are met, generally an employee still
must have 11 consecutive hours free from work in each day (24 hour period). For
more information about Daily Rest, see the Hours of Work & Overtime Tool (available
at Ontario.ca/ESAtools).
Things to Consider
• If an employer plans to have a work week that is longer than 48 hours or to average
hours of work for overtime purposes, the Applications for Approval of Excess Hours or
for Averaging Hours of Work provides step-by-step instructions. The application is
available at Ontario.ca/ESAforms. It is also strongly suggested that employers visit the
Hours of Work & Overtime Tool (available at Ontario.ca/ESAtools) for a more complete
understanding of these employment standards.
• Requiring or allowing employees to work more than 48 hours per week without the
approval of the ministry’s Director of Employment Standards is a violation of the ESA,
unless:
the employee is exempt;
one of the ESA’s “exceptional circumstance” provisions applies; or
in certain cases, an approval application is pending.
• In the case of an Application to Average Hours of Work for Overtime Pay Purposes,
average hours of work over a period of two work weeks provided that the conditions
prescribed in the ESA are met.
If the application is refused, a copy of the Notice of Refusal must be posted in at least one
conspicuous place in the workplace so that it is likely to come to the attention of the employees
covered by the application. The employer must keep the Notice of Refusal posted for 60 days
following its date of issue.
IMPORTANT NOTE: Application forms for excess weekly hours of work or to average
hours of work for overtime purposes are available at Ontario.ca/ESAforms. If you are
considering an averaging application, it is suggested you consult the “Overtime
Averaging” section of the Hours of Work & Overtime Tool, available at
Ontario.ca/ESAtools.
The remainder of this chapter has been written with the assumption that employees are not
exempt from regular hours of work rules and are not covered by special rules.
IMPORTANT NOTE: This rule does not apply to employees who are on call and called
in to work during a period when they would not normally be working. For more
information, see the “Daily Rest” section of the Hours of Work & Overtime Tool
(available at Ontario.ca/ESAtools).
• the employee and employer agree in writing that the employee will receive less than
eight hours off work between shifts, or
• the total time worked on both shifts does not exceed 13 hours.
For more information, visit the “Rest Between Shifts” section of the Hours of Work & Overtime
Tool for (available at Ontario.ca/ESAtools)
Example
Monica works in a restaurant. She is on split shifts, working from 11:30 a.m. to 2:30 p.m. and
then from 4 p.m. to 7 p.m. The total time of her two shifts is six hours. Monica does not need to
have eight hours off between the shifts because her total hours worked on the shifts does not
exceed 13 hours.
• 48 consecutive hours off work in every period of two consecutive work weeks.
Exceptional Circumstances
There are exceptional circumstances where an employer may require employees to work more
than the daily or weekly work limits, or to work during a period that otherwise requires time off
for the employee. The ESA’s exceptional circumstances apply only when it is necessary to
avoid serious interference with the ordinary working of the employer’s operations. This is
explained further below.
Exceptional Circumstances exist when:
• There is an emergency;
• Something unforeseen occurs that would interrupt the continued delivery of essential
public services, regardless of who delivers these services;
• Something unforeseen occurs that would interrupt continuous processes;
• Something unforeseen occurs that would interrupt seasonal operations; and/or
• It is necessary to carry out urgent repair work to the employer's plant or equipment.
You have kept these for three years after the day or week of work.
Employees:
While it is the employer’s responsibility to keep records, it may also be beneficial
for you to keep a daily record of hours worked.
Most employees are entitled to an eating period (meal break) during their shift. The
length and timing of the eating period is somewhat flexible, recognizing work
demands. Meal breaks, whether paid or unpaid, are generally not considered working
time and are therefore not typically counted toward the limits on hours of work,
overtime pay or minimum wage. For more information, visit the “Eating Periods”
section of the Hours of Work & Overtime Tool (available at Ontario.ca/ESAtools).
An employee must not work for more than five hours in a row without getting a 30-minute
eating period free from work. However, an employer and employee can agree that the eating
period can be split into two periods within every five consecutive hours. Together, these
periods must total a minimum of 30 minutes. This agreement can be oral or in writing.
Meal breaks are unpaid unless the employee's employment contract requires payment. Even
if the employer pays for meal breaks, the employee must be free from work during the eating
period.
Your employees work no more than five hours in a row before receiving a
30-minute meal break.
Employee(s) who are splitting the 30-minute eating period into two periods have
agreed to this, either in writing or orally, and that both periods are taken within
five consecutive hours.
Employee(s) are free from work during the meal break(s), even if time spent on
the eating period is paid by the employer.
Break time is treated as work time for employee(s) who are given additional
non-eating period break(s) – such as coffee breaks – if they are required to remain
at the workplace during the break.
The Employment Standards Workbook 23
Questions? Call the Employment Standards Information Centre at 1-800-531-5551
8. OVERTIME PAY
For most employees, overtime begins after working 44 hours in a work week,
regardless of whether they are full-time, part-time, students or casual employees.
After 44 hours, they must receive overtime pay for each hour worked, which is a
minimum of 1.5 times the employee's regular rate of pay (often called "time and a
half”). However, some businesses and/or employees are exempt or have special
conditions. The Special Rule Tool (available at Ontario.ca/ESAtools) can help you
find out if this applies.
Helpful Tip: If you are reviewing this chapter to understand how special rules apply when the
overtime threshold for a particular type of work is higher than 44 hours, or when a lower
overtime threshold is in place because of an employment contract, the following material is still
relevant. You simply need to replace 44 hours with the particular overtime threshold that
applies to your situation.
Averaging hours of work for overtime pay purposes can only be done if an employer has
applied for and received approval from the Ministry of Labour’s Director of Employment
Standards. The employer also needs to have an employee’s written agreement to average his
or her hours of work.
For more information about overtime, visit the “Overtime” section of the Hours of Work &
Overtime Tool (available at Ontario.ca/ESAtools). The form for applying for averaging hours
can be found at: Ontario.ca/ESAforms.
Scenario Outcome
Employee has the day off with public holiday No hours were worked on the public holiday.
pay. As such, there are no hours to count for
that day for overtime pay purposes.
Employee works on the public holiday and Hours worked on the public holiday do not
gets Premium Pay* plus public holiday pay count for overtime pay purposes.
for the day.
Employee works on the public holiday, is Hours worked on the public holiday do
paid at straight time and receives a count for overtime pay purposes.
substitute day off (for which he or she will
receive public holiday pay).
*Premium Pay is 1.5 times the employee’s regular rate. Please see Chapter 9 for a full
explanation of public holiday rules.
A) Hourly
This is the most straightforward arrangement. An employee who is paid an hourly rate receives
that amount for every hour worked up to 44 hours per week. For any hours over that, the
employee receives time and a half his or her regular hourly rate for each hour worked.
Example A: Ravi’s regular pay is $14 per hour. This week Ravi worked 46 hours.
Calculating his overtime pay:
1. Ravi’s hours of overtime are calculated:
• 3 hours x $15.00 per hour = $45.00 (regular rate for overtime hours)
Example D: Ben’s contract states that he is to be paid a “salary” of $700 per week and has a
regular work week of 40 hours. However, if Ben works less than or more than 40 hours in the
week, the employer reduces or increases Ben’s pay.
The reductions or increases to his weekly salary are calculated based on an hourly rate of
$17.50, determined by dividing the “salary” of $700 per week by the number of hours in a
regular work week (40 hours). For example, if Ben misses three hours of work in his regular
40 hour work week because of a medical appointment, he is paid $647.50 for that week. In
another week, if he has put in an additional two hours to finish a project, he is paid $735.
In the example below, Ben works 50 hours one week.
Calculating his overtime pay:
1. Ben’s regular rate is calculated:
IMPORTANT NOTE: Regular pay is pay for all non-overtime hours in the work week.
Example E: Becka is paid on a piecework basis. Rhian earns straight commissions on sales or
offers to purchase goods or services that are normally made at the employer’s place of
business. They both worked 48 hours this work week and each received a total of $528.
Calculating their overtime pay:
1. Their regular rate is calculated:
• Note: They are both entitled to $72 in overtime pay in addition to $528 in regular
pay.
5. Finally, their regular pay for the week is added to their overtime wages:
• within three months of the week in which the overtime was earned; or
• For more information about Overtime and Time Off in Lieu and how it is calculated see
the “Overtime and Time Off in Lieu” section of the Hours of Work & Overtime Tool
(available at Ontario.ca/ESAtools).
An employee can make an agreement to take time off in lieu of overtime pay. However, an
employer and an employee cannot agree that the employee will give up his or her right to
overtime pay under the Employment Standards Act (ESA). Also, an employer cannot
lower an employee's regular rate to avoid paying time and a half after 44 hours (or other
overtime threshold that applies) in a work week.
• Covered by regular overtime pay rules, and that overtime pay is applied after 44
hours of work in the week, or at a lower threshold if provided for in an employment
contract, OR
• Covered by special rules for overtime, and that overtime pay is applied after the
legislated threshold of hours worked in the week is reached, OR
• work performed beyond the overtime threshold for the work week is paid at a
rate of at least 1 ½ times the employee’s regular rate of pay for each hour of
overtime worked, OR
If paid lieu time off is given for overtime hours worked, that:
• The paid time off is taken within three months of the week in which overtime was
worked, OR
• If stated in a written agreement between the employee and employer, that the paid
time off in lieu of overtime pay is taken within 12 months of being worked, and
• If employment ends before all paid time off in lieu of overtime hours are taken, that
the employee receives overtime pay for the remaining lieu time.
An employee no longer working with the employer receives all outstanding overtime
pay within seven days of their employment ending or on the date that would have
been the employee’s next pay day, whichever is later.
Where an employer wishes to average hours of work for overtime pay purposes, that
the employer has:
1) obtained written authorization from each affected employee to average hours for
overtime pay purposes, and
2) applied for and received approval from the Director of Employment Standards.
IMPORTANT NOTE: This resource is for illustrative purposes only. The minimum
wage rates are subject to annual indexation based on the rate of inflation. If that rate
is changed, the new rate will be published on or before April 1 and will come into
effect on October 1. For the current rates, please visit Ontario.ca/minimumwage.
The minimum wage is the lowest hourly pay rate that an employer can pay an employee. Most
employees are eligible for minimum wage. However, a few employers and employees are
exempt. To see if this exemption applies to your situation, please see the Special Rule Tool
(available at Ontario.ca/ESAtools).
• Part-time
• Casual
• Those paid a commission (where, in the case of sales commissions, the employee is a
route salesperson or the sales or offers to purchase goods or services are normally
made at the employer’s place of business)
General Minimum Wage Rate that applies to most employees. $11.40 per hour
Student Minimum Wage Rate that applies to students under the $10.70 per hour
age of 18 who work 28 hours a week or
less when school is in session or work
during a school holiday.
Liquor Servers’ Rate that applies to employees who $9.90 per hour
Minimum Wage serve liquor directly to customers or
guests in licensed premises as a
regular part of their work.
Note: "Licensed premises" are
businesses for which a license or
permit has been issued under the
Liquor License Act.
Hunting and Fishing Rate is based on blocks of time instead $56.95 (rate for working
Guides’ Minimum Wage of by the hour. They are entitled to one less than five
rate for working less than five consecutive hours in
consecutive hours in a day, and a day)
different rate for working five hours or
$113.95 (rate for
more in a day –whether or not the
working five or more
hours are consecutive.
hours in day,
regardless if the hours
are worked
consecutively)
Homeworkers’ Minimum Rate applies to employees who do paid $12.55 per hour
Wage work in their own homes. For example,
they may sew clothes for a clothing
manufacturer, answer telephone calls
for a call centre or write software for a
high-tech company.
Note: Students under the age of 18 who
are employed as homeworkers must be
paid the homeworkers’ minimum wage.
IMPORTANT NOTE: Eating periods are not included when counting how many hours
an employee works in a week.
IMPORTANT NOTE: The calculation is more complicated where overtime hours are
worked. Industry-specific and job-specific exemptions and special rules may apply to
some salespeople who earn commission. Please see the Special Rule Tool for details
(available at Ontario.ca/ESAtools).
• Non-private room - $0
• Room:
o $31.70 a week if the room is private
o $15.85 a week if the room is not private
• Board (i.e. meals) - $2.55 a meal, but not more than $53.55 a week
• Board (i.e. meals) - $2.55 a meal, but not more than $53.55 a week
The type of work being performed is covered by the minimum wage standard under
the ESA and its regulations. Work not covered by (exempt from) minimum wage
requirements can be found in the Special Rule Tool (available at
Ontario.ca/ESAtools).
When non-student employees are sent home after working less than three hours –
and they usually work longer – they are paid the greater of: their regular rate for the
time worked or three hours at minimum wage (except where there is a work
stoppage due to fire, lightening, power failure, storms or similar circumstance that is
beyond the employer’s control).
Employees are being paid the correct minimum wage for that type of work.
IMPORTANT NOTE: While some employers give their employees a holiday on Easter
Sunday, Easter Monday, the first Monday in August or Remembrance Day, the
employer is not required to do so under the ESA.
How to Calculate the Four-Work Week Period Before the Work Week With a
Public Holiday
The "four work weeks before the work week with the public holiday" mentioned earlier does not
necessarily refer to the four calendar weeks immediately before the holiday. This period is
based on the employer's work week.
A work week is a recurring period of seven consecutive days that the employer has established
for the purpose of scheduling work. If the employer does not establish a work week, the default
is Sunday to Saturday.
November 19 20 21 22 23 24
18
Week 1 Week 1 Week 1
25 26 27 28 29 30 December
1
Week 1 Week 1 Week 1 Week 1 Week 2 Week 2
Week 2
2 3 4 5 6 7 8
Week 2 Week 2 Week 2 Week 2 Week 3 Week 3 Week 3
9 10 11 12 13 14 15
Week 3 Week 3 Week 3 Week 3 Week 4 Week 4 Week 4
16 17 18 19 20 21 22
Week 4 Week 4 Week 4 Week 4
23 24 25 26 27 28 29
30 31
In this example, the employee’s regular wages and his or her vacation pay with respect to the
four work weeks indicated by the shaded area (November 22 to December 19) would be used
to calculate public holiday pay.
• No vacation pay is owed because she only receives vacation pay when she
takes her vacation. Because she was not on vacation during the four work week
period, she is not entitled to vacation pay.
3. Finally, her total wages earned and vacation pay payable are added together and
divided by 20.
• $2,000 + $0 = $2,000
• $2,000 ÷ 20 = $100
Therefore, Iryna is entitled to $100 in public holiday pay.
Example 2: When vacation time is involved
Brock works five days a week and earns $100 a day. He was on vacation for two of the four
work weeks before the work week in which the public holiday fell. He received $1,000 in
vacation pay in those two weeks and his regular wages in the other two weeks during the four
work weeks prior to the work week with the public holiday. Brock worked his last regularly
scheduled work day before the public holiday and his first regularly scheduled work day after
the holiday.
Calculating his public holiday pay:
1. Brock’s regular wages are determined:
• $1,000 in vacation pay was payable to Brock in the four work weeks prior to the
work week with the public holiday.
3. Finally, his total wages earned and vacation pay payable are added together and
divided by 20.
• $2,000 ÷ 20 = $100
Therefore, Brock is entitled to $100 in public holiday pay.
Example 3: Where vacation pay is included in every pay cheque
Bert earns $1,500 in regular wages in the four work weeks prior to the work week with the
public holiday. He and his employer have agreed in writing that he will receive 4% vacation pay
on each pay cheque (see Chapter 10 for information on when this is acceptable).
Calculating his public holiday pay:
1. Bert makes $1,500 in regular wages.
2. The amount of vacation pay payable is calculated:
• $1,500 x 4% = $60
3. Finally, his regular wages earned and vacation pay payable are added together and
divided
by 20.
• $1,560 ÷ 20 = $78
Therefore, Bert is entitled to $78 in public holiday pay.
Example 4: When an employee is on a leave
Zoe usually works five days a week, earning $100 a day. She receives vacation pay before she
goes on vacation. On June 10, she went on a 17-week pregnancy leave, followed by a 35-
week parental leave. During her leaves, she was not paid wages or vacation pay. She received
maternity and parental benefits from the federal Employment Insurance program, but these
benefits are not considered wages.
Zoe is entitled to public holiday pay for the public holidays that fell during her leave as long as
she:
• worked her last regularly scheduled day before her leave; and
• No vacation pay is owed because she had no vacation pay payable during the
four work week period.
3. Finally, her regular wages earned and vacation pay payable are added together and
divided by 20.
• $700 ÷ 20 = $35
Therefore, Zoe is entitled to $35 in public holiday pay for the Canada Day public holiday.
However, she does not receive any public holiday pay for other holidays that fell during her
leave because she did not earn wages or have vacation pay payable during the four work
weeks before each of those holidays.
Example 5: When an employee is on a layoff throughout the four work weeks preceding
the holiday
Eugene usually works five days a week, earning $100 per day. He was placed on temporary
layoff on November 15. During his layoff, Eugene was not paid wages or vacation pay. He
received Employment Insurance benefits during this time, but these benefits are not
considered wages.
Eugene was recalled to work on December 27. He is entitled to public holiday pay for
Christmas Day and Boxing Day as long as he:
• worked his last regularly scheduled day before the layoff; and
• Heather earned $1,920 in the four work weeks before the public holiday.
2. Amount of vacation pay payable with respect to the four work week period is calculated:
• She had no vacation payable during this period because Heather gets paid her
vacation pay before she takes vacation, and she was not on vacation during the
four work week period.
3. Her total regular wages earned plus vacation pay payable is then divided by 20:
• a day that is not ordinarily a working day for the employee or that is a day on which the
employee is on vacation.
Public Holiday on a Working Day
If the holiday falls on a day that would ordinarily be a working day for the employee, he or she
is entitled to have the day off with public holiday pay (subject to the “last and first rule”).
The employer and employee may agree in writing that the employee will instead work on the
public holiday. In that case, the employee is entitled to his or her regular wages for the hours
he or she worked on the day, plus a substitute day off with public holiday pay. However, the
employer and employee can instead agree in writing to a pay plus premium pay arrangement.
This means that the employee will be entitled to public holiday pay plus premium pay for each
hour worked on the holiday.
IMPORTANT NOTE: Premium pay is 1½ the employee’s regular rate of pay for an hour
of work. (Note that any hours worked on a public holiday for which an employee
receives premium pay are not counted for overtime pay purposes.)
Substitute Days
Where a day is substituted for a public holiday, the substitute day is treated as if it were the
public holiday. Generally speaking, the day that is substituted must be no more than three
months after the holiday. However, the employer and employee can agree in writing to a later
day, provided that it is no more than 12 months after the public holiday. If employment ends
before the substitute day, the employer must pay the employee public holiday pay for the day
within seven days after employment ends or the day that would have been the employee’s
next pay day, whichever is later.
IMPORTANT NOTE: The right of a hospital, hotel, motel, tourist resort, restaurant,
tavern or continuous operation employer to require employees to work on a public
holiday is subject to the employee's rights under the Human Rights Code
(http://www.ontario.ca/laws/statute/90h19). It is also subject to any rights he or she
may have under the employment contract. Some retail employees have the right to
refuse to work on a public holiday, even if they are employed in a continuous
operation (e.g., a 24-hour convenience store). See Your Guide to the Employment
Standards Act, 2000 for more information, available at: Ontario.ca/ESAguide
• his or her regular wages for the hours worked that day, plus a substitute day off with
public holiday pay, OR
• public holiday pay plus premium pay for each hour worked on the holiday.
The choice is the employer’s.
• If the employee failed to do any work on the holiday and did not have reasonable cause,
the employee has no entitlement.
• If the employee failed to do any work on the holiday but did have reasonable cause, the
employee is entitled to a substitute day off with public holiday pay or, if there was a “pay
plus premium pay” agreement, the employee will be entitled to public holiday pay for the
day. Note that the “last and first” rule still applies. This means that the employee will
have no entitlement if he or she fails without reasonable cause to work the last regularly
scheduled day of work before – or first regularly scheduled day of work after – the
holiday.
• If the employee performed some, but not all, of the work that he or she was to have
performed on the holiday and did not have reasonable cause for failing to perform all of
the work, the employee is entitled to premium pay for the time worked on the holiday –
but nothing more.
• If the employee performed some but not all of the work that he or she was to have
performed on the holiday but did have reasonable cause for failing to perform all of the
work, the employee is entitled to be paid at his or her regular rate for the time worked
and a substitute day off with public holiday pay. If there was a “pay plus premium pay”
arrangement, the employee is entitled to public holiday pay for the day plus premium
pay for the time worked. Note that the “last and first” rule applies. This means that if the
employee fails without reasonable cause to work the entire last regularly scheduled day
of work before – or the first regularly scheduled day of work after – the holiday, the
employee is entitled to premium pay for the time worked on the holiday, but nothing
more.
• If the employee performed all of the work that he or she was to have performed on the
holiday, but fails without reasonable cause to work all of the last regularly scheduled
day of work before or first regularly scheduled day of work after the holiday, he or she is
entitled to premium pay for the time worked on the holiday – but nothing more.
Key Definitions
• Vacation Entitlement Year: The 12-month period over which employees earn vacation.
Vacation Time
Employees earn a minimum of two weeks’ vacation time upon completion of every 12-
month vacation entitlement year. The Employment Standards Act (ESA) does not provide
for any increases to the two-week vacation time entitlement, although an employee’s contract
of employment or collective agreement may do so.
If the vacation entitlement year is a standard vacation entitlement year, the employee will be
entitled to a minimum of two weeks of vacation time after the 12 month-period that started with
his or her date of hire, and after each future 12-month period.
If an employer establishes an alternative vacation entitlement year, the employee will be
entitled to a minimum of two weeks of vacation time after each alternative vacation entitlement
year. The employee will also be entitled to a pro-rated amount of vacation time for the stub
period preceding the start of the first alternative vacation entitlement year.
An employee's contract of employment or collective agreement may provide a greater
right or benefit with respect to vacation time or pay. An employee who does not complete
either the full vacation entitlement year or the stub period (if any) does not qualify for vacation
time under the ESA. However, employees earn vacation pay as they earn wages. So if an
employee who is paid by the hour works even just one hour, he or she is still entitled to four
per cent of the hour's wage as vacation pay.
• The employee regularly worked Monday, Wednesday and Friday, or three days a week
in the preceding vacation entitlement year.
• The employee is therefore entitled to six single vacation days in respect of that vacation
entitlement year (i.e., 3 days x 2 = 6 days).
Example 2: When the employee does not have a regular work week
The employer calculates the average number of days worked in each week in the most
recently completed vacation entitlement year and then multiplies that number by two.
Calculating the entitlement to single vacation days earned:
• The employee worked a total of 149 days in the preceding vacation entitlement year.
• The average number of days worked per week in the year would be:
149 days ÷ 52.18 weeks per year = 2.86 days
• The single vacation days the employee would be entitled to for that year would be:
2 × 2.86 days or 5.72 days of vacation
• the employee requests in writing that the vacation days not be taken in shorter periods;
and
Vacation Pay
For vacation pay, employees must receive a minimum of four per cent of the wages they
earned in the 12-month vacation entitlement year or stub period for which the vacation is being
given.
Example
Suppose Janice earned gross wages of $16,000 in her vacation entitlement year. She is
entitled to four per cent of $16,000 as vacation pay, or $640.
If an employee's contract or collective agreement provides a better vacation benefit than the
minimum required, the employee may be entitled to a higher percentage of his or her gross
earnings for vacation pay. For example, an employee might be entitled under his or her
contract to three weeks’ vacation, with six per cent of gross earnings for vacation pay.
The wages on which vacation pay is calculated include, but are not limited to:
• Regular earnings, including commissions;
• Bonuses and gifts that are non-discretionary or are related to hours of work, production
or efficiency;
• Overtime pay;
• Termination pay;
• Discretionary bonuses and gifts that are not related to hours of work, production or
efficiency (e.g., a Christmas bonus unrelated to performance)
• Living allowances
• Contributions made by an employer to a benefit plan and payments from a benefit plan
(e.g., sick pay) that an employee is entitled to
• For example, Alvaro is taking vacation from January 1 to January 3, and the
normal payday that covers this period is January 30. Alvaro must be given his
vacation pay on or before January 30.
2. When the employee has agreed in writing that his or her vacation pay will be paid on
each pay cheque as it accumulates. In this case, the employee's wage statement must
show clearly the amount of the vacation pay being paid. This amount must also be
shown separately from any other amounts paid.
• Alternatively, the employer can provide a separate wage statement for the
vacation pay being paid.
3. If the employee agrees in writing, the employer can pay the vacation pay at any time
agreed to by the employee.
4. If the employer pays the employee his or her wages by direct deposit into an account at
a financial institution.
• In this case, the employee must be paid vacation pay on or before the payday for
the period in which the vacation falls.
IMPORTANT NOTE: The unpaid vacation pay must be paid not later than the seventh
day after the employment ended or the day that would have been the employee's next
pay day, whichever of those days is later.
• the minimum vacation time and vacation pay he or she would have earned under
the ESA.
Employees Must Receive at Least Two Weeks of Vacation Time (and Four-
Per Cent in Vacation Pay)
Tony earns three weeks of paid vacation for every year of active service. He is on a parental
leave for eight months of his vacation entitlement year. Under his contract of employment,
Tony earned one-third of the three weeks’ paid vacation he would otherwise earn in a year. In
other words, he earned one week of paid vacation for the vacation entitlement year. However,
his employer must ensure that Tony receives at least the minimum ESA vacation entitlements
of two weeks’ of vacation time and four per cent vacation pay. The employer will, therefore,
have to provide Tony with another week of vacation time and ensure the week of
vacation pay earned under the contract is not less than four per cent of the wages he
had actually earned in the vacation entitlement year. (In this case, it is unlikely that any
more vacation pay is due, as 4% of the wages earned in a four-month period will generally be
less than one week’s pay.)
Vacation Records
Employers are required to keep records for each employee of:
• the vacation time earned since the date of hire, but not taken before the start of the
vacation entitlement year;
• the balance of vacation time remaining at the end of the vacation entitlement year;
• the amount of wages on which the vacation pay was calculated and the period of time to
which those wages relate.
Where there was a “stub period” (see above), the employer is also required to keep records for
each employee of:
• the vacation time (if any) taken during the stub period;
• the vacation time (if any) earned but not taken during the stub period;
• the amount of wages on which the vacation pay was calculated and the period of time to
which those wages relate.
These records must be made no later than seven days after the start of the next
vacation entitlement year (or first vacation entitlement year if the records relate to a stub
period) or the first pay day after the stub period or vacation entitlement year ends, whichever is
later.
Employees may request a statement in writing containing the information in the employer's
vacation records. The employer is required to provide the information no later than the later of:
• the first pay day after the employee makes the request subject to the following:
If the employee asks for information concerning the current vacation entitlement year or stub
period, the employer is required to provide the information no later than the later of:
• seven days after the start of the next vacation entitlement year (or first vacation
entitlement year in the case of a stub period); or
• the first pay day after the stub period or vacation entitlement year ends.
IMPORTANT NOTE: The employer is required to provide the information with respect
to a vacation entitlement year or stub period only once.
• make or keep records of the amount of vacation pay paid during a vacation entitlement
year or stub period, or the amount of wages on which that vacation pay was based; or
• provide a statement setting out vacation pay and vacation time information contained in
the employer’s records, as discussed above.
Reminder: In this situation, the employer needs to:
• report the vacation pay that is being paid separately from the amount of other wages on
the regular wage statement; or
• provide a separate statement setting out the vacation pay that is being paid.
The employer must also keep a record of the vacation pay information set out in the wage
statement or in a separate statement, as the case may be.
Employees receive a minimum of two weeks of vacation time per entitlement year,
plus any applicable stub period vacation time.
Employees receive vacation pay in the amount of at least four per cent of all gross
wages (less vacation pay and severance pay paid) earned during the 12-month
entitlement period and/or stub period (if applicable).
The minimum two weeks of vacation time earned during an entitlement year is given
to the employee within 10 months of the end of the entitlement year.
Vacation time earned during a stub period is given to the employee within 10 months
of the end of the stub period.
The vacation is taken in full weeks unless shorter periods of vacation time are
requested in writing by the employee and agreed to in writing by the employer.
• In a lump sum before the vacation begins or if taking the vacation in less than
complete weeks, on or before the pay day for which the vacation falls.
• On or before the pay day for which the vacation falls (if paying by direct deposit).
When paying vacation pay, the employee receives a wage statement setting out
vacation pay separately or receives a separate wage statement with that information.
Any unpaid vacation pay is paid to the employee within seven days of his or her
employment ending, or on the date that would have been the employee’s next
regular pay day, whichever is later.
Records of vacation time and vacation pay are made within seven days of the
end of the employee’s vacation entitlement year.
Records of vacation time and vacation pay are kept for three years after they
are made.
• if two separate periods of employment are separated by more than 13 weeks, only the
most recent period counts for purposes of notice of termination.
It is possible, in some circumstances, for a person to have been “continuously employed” for
three months or more and yet have a period of employment of less than three months. In such
circumstances, the employee would be entitled to notice because an employee who has been
continuously employed for at least three months is entitled to notice, and the minimum notice
entitlement of one week applies to an employee with a period of employment of any length less
than one year.
The following chart specifies the amount of notice required:
One year or more but less than three years Two weeks
Three years or more but less than four years Three weeks
Four years or more but less than five years Four weeks
Five years or more but less than six years Five weeks
Six years or more but less than seven years Six weeks
Seven years or more but less than eight years Seven weeks
If an employee has not been continuously employed for at least three months, there is no
obligation to provide either notice of termination or termination pay. An employer is not
required to give an employee a reason why his or her employment is being terminated. There
are, however, some situations where an employer is prohibited from terminating an employee's
employment even if the employer is prepared to give proper written notice or termination pay.
Example
An employer cannot end someone's employment (or penalize him or her in any other way) if
any part of the reason for the termination is based on the employee asking questions about, or
exercising a right under, the ESA, such as:
• must not reduce the employee's wage rate or alter any other term or condition of
employment;
• must continue to make required contributions to the employee's benefit plans; and
• must, for each week, pay the employee the wages he or she is entitled to (if in any week
the employee earns less than the amount of his or her regular wages for a regular work
week, he or she must still be paid the amount of his or her regular wages for a regular
work week.)
Regular Wages
These are wages other than overtime pay, vacation pay, public holiday pay, premium pay,
termination pay, severance pay and certain contractual entitlements.
IMPORTANT NOTE: For more information, see Employment Standards Act, s.5 (2):
Ontario.ca/laws/statute/00e41#BK7
• be in writing;
IMPORTANT NOTE: This notice of termination must still meet the length of notice
requirements set out in the ESA.
Mass Termination
Special rules for notice of termination apply when the employment of 50 or more employees is
terminated at an employer's establishment within a four-week period. This is often referred to
as mass termination
Note that an establishment, with respect to an employer, means a location where the employer
carries on business. When the employer carries on business at more than one location,
separate locations are considered one establishment when:
• one or more employees at a location have seniority rights that extend to the other
location under a written employment contract whereby the employee or employees may
displace ("bump") another employee of the same employer.
• To see a more detailed discussion about notice of termination and termination pay, see
the chapter on “Termination of Employment” in Your Guide to the Employment
Standards Act, 2000 (available at Ontario.ca/ESAguide).
• To determine whether you have an obligation to pay termination pay and the amount
owing, please see the Termination Tool (available at Ontario.ca/ESAtools).
Severance Pay
Severance pay is not the same as termination pay, which is given in place of the required
notice of termination of employment. Severance pay is compensation that is paid by an
• the number of completed months of employment divided by 12 for a year that is not
completed.
The maximum amount of severance pay required to be paid under the ESA is 26 weeks.
When Severance Occurs
A person's employment is "severed" when his or her employer:
• Lays the employee off for 35 or more weeks in a period of 52 consecutive weeks;
• Lays the employee off because the employer permanently discontinues all of the
business at an establishment (remember that an establishment can, in some
circumstances, include more than one location); or
• Gives the employee written notice of termination and the employee resigns after giving
the employer two weeks' written notice, and the resignation takes effect during the
statutory notice period.
*For more information on constructive dismissals, see the chapter on “Termination of
Employment” in Your Guide to the Employment Standards Act, 2000 (available at
Ontario.ca/ESAguide).
Wrongful Dismissal
The rules under the Employment Standards Act (ESA) about termination and severance of
employment are minimum requirements. An employee may have greater entitlements under
common law, which he or she might choose to enforce by suing the employer in court for
wrongful dismissal. The ESA prohibits an employee from both suing an employer in court for
wrongful dismissal and pursuing a claim for termination pay and/or severance pay with the
ministry, if the lawsuit and the claim relate to the same termination or severance of
employment (although the ESA does provide that an employee who files a claim can still sue if
he or she withdraws the claim within two weeks of filing it). Note that the fact that the
employer has provided notice of termination or termination pay, or severance pay, in
accordance with the ESA does not mean that the employee cannot sue for wrongful
• To determine whether you have an obligation to pay severance pay and the amount
owing, please see the Severance Tool at Ontario.ca/ESAtools.