Motivating Learners

Remote Instruction & Learning

Online Collaboration - Self-study - Self-evaluation
Enhanced with Cisco Project Workplace -- Presentation V2.21

Yvan Rooseleer - Nico Declerck

Belgian IT Academy Support Center BiASC
Cisco Networking Academy - IPD Week
30 April 2020
 Nico Declerck
The Presenters Bruges, Belgium
IT Lecturer
BIASC Advisor
Workshop Trainer
Radio presenter

Yvan Rooseleer
Brussels, Belgium
IT Senior Lecturer
BIASC Manager
NetAcad Instructor Trainer

> 10.000 h
Software and database development
> 10.000 h
Database administration and IT
infrastructure management
> 10.000 h
Cisco Networking and Security
Topics
● Part One -- Cisco NetAcad Facilities for online learning -- Yvan Rooseleer
○ Online Teaching & Coaching
○ Online Collaboration
○ Cisco Networking Academy Facilities
● Part Two -- Remote teaching, practical labs and evaluation -- Nico Declerck
○ Remote Labs
○ Remote Teaching
○ Remote Evaluation & Exams
● Part Three -- Software & Hardware Technology supporting education
○ Technology supporting education: Project Workplace, Designs & Examples
○ Software tools and hardware devices for remote education, training and team
collaboration
○ Back to normal with mixed solutions
Part One -- by Yvan Rooseleer
Teaching & Collaboration with ● My experience in online teaching goes
back nearly ten years, starting in an
technology international project with Finland

● Teachers and trainers are ● Tools experimented with:

professional communicators ○ Adobe Connect
○ Webex
● High definition sound and ○ Zoom
video are opportunities ○ Skype
● As a professional trainer use ○ Microsoft Teams

two devices ● My preference goes to the opportunities

○ Laptop for content, virtual offered by the Webex Suite & Devices
machines, ... ○ Webex Meetings
○ Specific client system for ○ Webex Training
sound and video streaming ○ Webex Events
○ Webex Teams
○ Refurbished (1K) or new (4K)
○ Webex Support
Didactic Use Cases and Contexts
Didactic Situations Different Use Cases and
● Class Activities
○ Teaching one-to-many
Contexts
○ Group briefings
○ Evaluation & Exams ● One-to-many
● Open Learning Center ● One-to-few (small group)
○ Self-study, self-evaluation
○ Individual or small group coaching ● One-to-One
○ Remediation ● Many-to-Many
● Team Activities
○ Team collaboration by students
○ Small group team work
○ Prepare > plan > design
● Practical Activities
○ Hands-on labs
○ Implement, configure, test, verify, optimize
● Student Presentations
○ Individual or team presentations by
students
Course Organization & Planning -- Example
Example Course ● Class activities
40% - (2/5) -- two days a week
CCNA-2 SRWE ● Individual and small group study and preparation activities
Course: Routing, Switching 20% - (1/5) -- one day a week
and Wireless Essentials ● Practical activities & Team Work
Credits: 8 ects 40% - (2/5) -- two days a week
Number of hours: 200-240 ● Most activities in the table are feasible remotely. Two out of
Total duration: 5 weeks(*) twelve of the activities (in red) are more difficult with remote
(*) If courses are planned one after the
other, students can focus on one topic
instruction and learning.
during a fixed amount of time. After three
or four courses an integrated project can
be organized.
If students have two courses in the same
period, this course will be planned across
10 weeks, alternating with other courses.
If students have four courses of a similar
weight in the same period, this course
will be planned across 20 weeks,
alternating with other courses.
Online Training & Coaching
Remote instruction is efficient
Remote instruction is fantastic
but it is extremely intensive and exhausting
Online sessions

● Teacher assists in structuring, planning and setting the goals

● Online interaction is important
● Involve the audience in online sessions
● Students should be prepared before the lesson begins (based on the agenda
sent to them before each session)
● Plan interactive activities, breakouts and options to motivate students
● The duration of one coherent part of a session is like a 40 min briefing
Allow breaks
● Class management is easier when teaching online
Online Training & Coaching --2
How to keep learners motivated and involved
● Be interactive
Interaction is definitely possible online
● Use more than only voice (listening) and text (reading)
● Screen sharing enhances student focus
● Visuals can enhance the sessions
● Use a digital whiteboard
● Give students opportunities and challenges to do something
● Plan breaks more often than in a physical class environment
● Leave the session open at the end giving students opportunities to
interact after your session
Online Collaboration
One2One -- One2Many -- Many2Many
An online environment creates opportunities for intensive collaboration and
information sharing

Synchronous
Online team meetings (planned or ad hoc)
Brainstorming with chat messages or voice

Asynchronous
Collect and share information in team spaces: messages, reactions, uploaded files,
images, overviews, lists, TODOs, recordings, …

Next Slide: Collaboration with Webex Teams

Networking Academy Curriculum Facilities

Networking Academy Curriculum Facilities for Learning

The Cisco Networking Academy Curriculum is oriented to the student’s point-of-view
and offers numerous opportunities for interactive and self-directed learning

Students have to learn how to make use of interactive possibilities and feedback

● Videos
● Schemas and visual representations
● Interactive activities*
● Quizzes*
● Syntax checkers*
● Simulation exercises and labs*
● Online tests*

(*) with individual feedback

Networking Academy Curriculum Facilities -- 2

Make students aware of the facilities within NetAcad

● Explain to students how to learn through an interactive course
● Organize briefings to show students examples of (deep) content exploration
● Motivate your students to make intensive use of interactive possibilities and
become a self-directed learner
● Also explain how to efficiently use feedback coming from the online learning
system
● Motivate students to connect in small groups (of two to three students) to get
acquainted with the concepts and skills in doing interactive exercises and
simulation labs together online (with Webex Teams)
Navigating through NetAcad Courses --1
Course Sequencing
● The Cisco Networking Academy courses are offered in a sequential
manner
● The sequence of materials in Networking Academy courses is flexible
● There are numerous opportunities to break with the sequence

Freedom and Options

● Students are given a degree of freedom for exploring and learning
the concepts and practical skills in any consistent order that fits
them best. Many students like options
● Freedom offers possibilities to differentiate
Navigating through NetAcad Courses --2
How to allow options and choices to students
● Student needs to find out what is important and what is less important
● Most important is to understand the concepts and to be able to apply the
knowledge and skills in a professional context and in new situations

What is really important in a career-oriented Networking

Academy course
● What are the requirements of the certification exam?
● What are the requirements of the professional world?

● Challenge your students with case studies and project ideas

Navigating through NetAcad Courses --3
Walk-through
● There are many possible ways for students to navigate through a Networking
Academy course, explore the content and practice the concepts and skills
● The instructor is an important facilitator and coaches students how to learn
● It is not necessary to explicitly teach all the content
Large choice of presentation formats facilitate the work of a teacher
○ Video
○ Images
○ Schemas
○ Text
○ Interactive exercises
○ ...
Navigating through NetAcad Courses --4
Tips for Students
● Break with the sequence, focus on the essential concepts and
skills
● Test your understanding of the concepts by doing quizzes and
taking online exams
● Practice your skills by doing interactive exercises and
simulation labs
● Focus on the feedback!
Navigating through NetAcad Courses --5
It may be the first time for your students
● Your students may never have had an interactive course like
the courses in Cisco Networking Academy before
● It is not obvious for students how to use the freedom of
choice
● Coach students how to learn (in groups and individually)

● Be a coach first, instructor second

Not a single Source of truth: students have to see that the course content does not have to
originate from the instructor
Part Two -- by Nico Declerck
● Remote Labs
Access to virtual or physical hardware
● Remote Teaching
Flipped classroom
Content videos
Coaching
Screen sharing
● Remote Evaluation & Exams
Connected realtime
How to check if the student understands the concepts and
is able to demonstrate skills
Remote Labs -- Packet Tracer Simulation Software

A A
c
● Available 24/7 c
a ● Exploratory labs a
d d
e
● Challenges with e
m feedback m
y y
- -
A B
Remote Labs -- DevNet Sandbox & Virtual Router
● Emerging Technology
Workshop
Network
Programmability
A A
c c
a ● Sandbox environment
a
d d
e e
m m
y ● CSR1000v router y
- -
A B

URL: https://developer.cisco.com/site/sandbox/
 Remote Labs -- TWINNING Project

A A
c c
a a
d d
e e
m m
y y
- -
A Cloud B

Virtual Competition Planning

Challenge -- based on an idea from Pierre de Fooz, BiASC ● Kickoff: May (to be decided)
Create and optimize a remote connection between Cisco NetAcad labs Briefing: prototype presentation, demo,
Teams deadlines
Max. 8 teams of Cisco Netacad Instructors and Students
preferably from two Cisco Academies
● Checkpoints with experts: every week and
Dates end of May
End of April (kickoff) > end of May (checkpoint) > September (finals) ● Finals: September -- Presentations - Jury
● Awards: to be decided
Remote Labs -- Topology
● Hands-on
experience

● Remote console
connections

● Working remotely

● Real-time
communication with
team members

● Raspberry Pi for
SSH termination
and connection to
console service
Remote Labs -- Hardware
● Experience is
more important
than up-to-date
equipment

● Out-of-band
configuration

● Refurbished Cisco
hardware

● Donated by
partner companies
Remote Labs -- VIRL
Personal network simulator
● Virtual Internet Routing Lab
● For sophisticated and advanced
experiments

● When access to physical lab is not

possible
● No need to rent racks or purchase
real Cisco gear in order to get
your study environment
● Simulate IOSv, IOS XRv, NX-OSv,
CSR1000v + third-party Ubuntu
Linux and more
Remote Teaching -- Blended Learning
Flipped Classroom

● Students join Webex

session well prepared
● Content in context
● Remote individual coaching
with Webex Teams
● Screen sharing by
Students forces them to
communicate professionally
and solve the
problem themselves
Remote Teaching -- Blended Learning -2
● Students learn from
anywhere
● Flipped classroom with
theoretical concepts and
demos in video format
● Webex Teams for coaching
● Videos based on CCNA Topics
150 videos and counting...
10-15 minutes
Play it again!
PDF handouts
Remote Evaluation & Exams
● Deliverables are not
sent directly to the
instructor
● Connected realtime
● Professional
communication skills
● Individual oral exams
with Webex Teams
● Written exams use
LockDown Browser
Remote Certification Exams
CISCO PEARSON VUE
CERTIFICATION EXAMS ARE
NOW POSSIBLE REMOTELY

● from home
● from office
● from school
Part Three -- Technology supporting education
 Webex Software -- Flexibility & Extra Options
Webex Meetings
- Class activities
- Screen sharing
- Whiteboard

Webex Teams
- Many collaboration options

Webex Training
- Extra options: paying
attention, polls

Webex Events
- Extra options: breakouts

Webex Support
- Specific options
Cost for instructors in formal education: one soft drink per month (full functionality)
For students access is free.
Cisco Project Workplace: designs & devices
Cisco Project Workplace

Huddle
Retreat from an open workspace
for a private, collaborative
face-to-face conversation

Scenarios
● 1-2 people
● 3 people
● 5 people
Cisco Project Workplace

Huddle
Retreat from an open workspace
for a private, collaborative
face-to-face conversation

Scenarios
● 1-2 people
● 3 people
● 5 people
Cisco Project Workplace

Huddle
Retreat from an open workspace
for a private, collaborative
face-to-face conversation

Scenarios
● 1-2 people
● 3 people
● 5 people
Cisco Project Workplace

Content

Collaboration
● Team tablet lets you
present, whiteboard,
and meet
● Note: Cisco Webex
Board requires a
subscription
Cisco Project Workplace

Content

Collaboration
● Team tablet lets you
present, whiteboard,
and meet
● Note: Cisco Webex
Board requires a
subscription
Cisco Project Workplace

Briefing
Get everyone’s
attention with the
presenter front and
center

Scenarios

● In-person
● Mixed
Cisco Project Workplace: designs & devices -- 2
Webex Ease of Use -- Buttons & Menu Options

Sound: mute when you do not have to speak

Video: not always necessary
Sharing: also students are able to share content
Recording: many students like sessions to be recorded AS IS
Attendees: list of attendees allows to mute, pass the ball, ...
Chat: students like asking questions or giving remarks with short
written messages
… it is possible to invite or remind users (email address) before, at the start or
during an online meeting, also managing devices, sound and video is possible during
a meeting
Webex Ease of Use -- Remote Control
Professionalism -- Remote Teaching & Collaboration Devices -- 1
Desktop Device
Instructor
Laptop
Virtual Machines

Facilitator
Video and sound streams
Professionalism -- Remote Teaching & Collaboration Devices -- 2
HD Video and Sound Device

Instructor
Laptop
Virtual Machines

Facilitator
Video and sound streams
Professionalism -- Remote Teaching & Collaboration Devices -- 3
Interactive board
Touch devices allow a teacher to draw
while standing up (good for the legs)

Cisco Webex Board 55

All-in-one collaboration device for
wireless presenting, digital white
boarding, and video conferencing.

55 inch is the ideal size for natural

human images
Professionalism -- Remote Teaching & Collaboration Devices -- 4
 Webex HD Camera -- Video Streams
Save bandwidth ● Two devices
Video not always A laptop and a webex device are an ideal combination
necessary for professional training situations
● HD Camera can move and zoom into speaker
automatically and make session images more vivid
Webex Microphone -- Audio Streams
Crystal clear sound
device

Online sessions that have

excellent content, should have
an equivalently perfect sound
quality

Beware of sound loops

● Problem lies with the user
● Mute when not speaking
Send your questions or
remarks to:
[email protected]
[email protected]