GREENWOOD PUBLIC SCHOOL (2023-2024)

Sector-9, Gurugram
ASSIGNMENT - 1
Name: Subject: Business Studies (054)
Class: XII

Ch-1: Nature and Significance of Management.

Ch-2: Principles of Management.

A. Multiple Choice Questions:

1) Identify the process that provides the requisite amount, quality, timing, and sequence of efforts, which
ensures that planned objectives are achieved with a minimum of conflict.
(a) Management (b) Planning
(c) Coordination (d) Controlling

2) Supervision, communication, motivation, and leadership are the key elements of this function of
management.
(a) Directing (b) Controlling
(c) Planning (d) Organising

3) The main task of this level of management is to determine the overall organisational objectives and
strategies for their realisation.
(a) Operational management (b) Middle-level management.
(c) First-line management. (d) Top-level management.

4) The principles of pure science is considered to be _________ in nature.

(a) Flexible (b) Rigid
(c) Creative (d) None of the above

5) Which of the following statements best defines the techniques of management?

(a) It is a set of guidelines to take decisions and actions.
(b) It is a procedure which involves a series of steps to be taken.
(c) They are general rules for behaviour of individuals.
(d) None of the above.

6) The principles of management have been developed on the basis of

(a) Observation (b) Experimentation
(c) Personal experiences of the manager (d) All of the above

7) Which of the following statements is/are true with reference to principles of management?
(a) The principles are guidelines to action.
(b) The principles denote a cause and effect relationship.
(c) Principles help the manager to take decisions while performing various management functions.
(d) All of the above.

8) Which of the following statements is not true for lower-level management?

(a) Analyse the business environment and its implications for the survival of the business.
(b) Ensure the quality of the output.
(c) They strive to reduce the wastage of resources.
(d) They ensure that safety standards are maintained within the organisation.

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 9) This function of management relating to laying down the foundation for carrying out the other functions
of management successfully is _____.
(a) Organising (b) Staffing
(c) Planning (d) Controlling
10) It is a force that binds all the functions of management.
(a) Cooperation (b) Coordination
(c) Planning (d) Management hierarchy

B. There are some statements marked as Assertion (A) and Reason(R). Read the statements and
choose the appropriate option from the options given below:
(a) Both Assertion (A) & Reason(R) are true & Reason (R) is correct explanation of Assertion (A)
(b) Assertion (A) & Reason(R) are true but Reason (R) is not the correct explanation of Assertion (A)
(c) Assertion (A) is true but Reason(R) is false
(d) Assertion (A) is false but Reason(R) is true

11) Assertion (A) : Sales forecast is the basis on which a business firm prepares its annual plan for
production and sales.
Reason(R) : Planning is the primary function of management.

12) Assertion(A) : Gang boss is one of the planning functional foremen.

Reason (R) : Gang boss is responsible for keeping tools and machines ready for operation.

13) Assertion [A]: Unity of Command with the objective of one head and one plan ensures unity of action
and coordination.
Reason [R] As dual subordination is avoided through Unity of Command, there are no confusions
regarding the task to be done.

C. Fill in the blanks:

14) A manager should maintain balance between ____________and_____________.
15) _________ is the formal line of authority and communication that runs from top to bottom level of
management.
16) ____________is the technique of scientific management that is the extension of principle of division
of work and specialisation to the shop floor.

D. Case Based Questions: Short Answer Type Questions:

17) Ashutosh Goenka was working in ‘Axe Ltd.’, a company manufacturing air purifiers. He found that the
profits has started declining from the last six months. Profit has an implication for the survival of the
firm, so he analysed the business environment to find out the reasons for this decline.
1. Identify the level of management at which Ashutosh Goenka was working.
2. State three other functions being performed by Ashutosh Goenka.

18) Pawan is working as a Production Manager in CFL Ltd. which manufactures CFL bulbs. There is no
class-conflict between the management and workers. The working conditions are very good. The
company is earning huge profits. As a policy, the management shares the profits earned with the workers
because they believe in the prosperity of the employees.

1. State the principle of management described in the above paragraph.

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 2. Identify any two values which the company wants to communicate to society.

E. Long Answer Type Questions:

19) Anju and Manju are good friends. Considering the fact that the activities involved in managing an
enterprise are common to all organizations, after completing their masters in business management, both
of them take up a job at managerial level in different organizations as per their individual areas of
interest. Anju takes up a marketing job in a retail company and strives to increase sales whereas Manju
joins an NGO and works diligently to realize its objective related to providing employment to specially
abled persons. Both of them have to perform a series of continuous, composite, but separate functions.
On some days, Anju may spend more time in planning a future display layout and on another day, she
may spend time in sorting out an employee’s problem. Both Anju and Manju make conscious efforts to
build a feeling of team spirit and coordination among diverse individuals with different needs who work
under them. The effect of their management is noticeable in their respective departments as the targets
are met according to plans, employees are happy and satisfied, and there is orderliness in its functioning
rather than chaos.
In context of the above case:
Identify the various features of management highlighted in the above paragraph by quoting lines from
it.

20) Sanchit, after completing his entrepreneurship course from Sweden returned to India and started a coffee
shop ‘Aroma Coffee Can’ in a famous mall in New Delhi. The speciality of the coffee ship was the
special aroma of coffee and a wide variety of flavours to choose from. Somehow, the business was
neither profitable nor popular. Sanchit was keen to find out the reason. He appointed Sandhya, an MBA
from a reputed college, as a Manager to find out the causes for the same.
Sandhya took feedback from the clients and found out that though they loved the special unique aroma
of coffee but were not happy with the long waiting time being taken to process the order. She analysed
and found out that there were many unnecessary obstructions in between which could be eliminated.
She fixed a standard time for processing the order.
She also realised that there were some flavours whose demand was not enough. So, she also decided to
stop the sale of such flavours. As a result with in a short period Sandhya was able to attract the customers.
Identify and explain any two techniques of scientific management used by Sandhya to solve the problem.

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