Atlas Travel Services, located in Dubai, United Arab Emirates, is committed to protecting the privacy and security of our clients' information. This Privacy & Refund Policy outlines our practices regarding data collection, usage, and refunds for our services.
*Privacy Policy*
1. Collection of Information: Atlas Travel Services collects information through our company hotline, email, and website. The information collected may include personal identification information, travel preferences, passport details, and payment information necessary for processing travel arrangements and visa applications.
2. Use of Information: The information we collect is used to provide travel and visa services, process payments, communicate with clients, improve our services, and comply with legal requirements.
3. Information Sharing: We do not sell, trade, or rent clients' personal identification information to third parties for marketing purposes. Information may be shared with third-party service providers to the extent necessary for the provision of our services, such as airlines, hotels, and governmental entities for visa processing. All third parties are prohibited from using your personal information except to provide these services to Atlas Travel Services, and they are required to maintain the confidentiality of your information.
4. Security: We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. Despite our efforts, no security measures are completely impenetrable, and we cannot guarantee the security of your information.
5. Data Retention: We will retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
6. Access and Control: You may inquire about the personal information we hold about you and request corrections or deletions as allowed by law. To do so, please contact us using the information provided at the end of this policy.
7. Changes to the Policy: We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
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REG : L1301892 +971 566 283 386 789R, Al Kubaisi, Dubai, [email protected] UAE atlastraveldubai.co ATLAS TRAVEL SERVICES CO LLC
“uncover new horizon, travel with us”
*Refund Policy*
1. General Refund Terms: Atlas Travel Services offers refunds for services under specific conditions. If you need to cancel a service, please contact us as soon as possible.
2. Refund for Visa or Migration Program Rejections: In the event of a rejection on visa applications or migration program applications, we offer a 95% refund of our service fees, excluding any non-refundable application fees or deposits paid to government entities or third-party service providers.
3. Service Cancellation: If you cancel a service other than visa or migration program applications, such as travel bookings, you may be eligible for an 85% refund of our service fees provided the cancellation is made within the time frame specified in our service agreement. Certain services may be subject to specific cancellation policies based on our agreements with suppliers.
4. Refund Processing: Refunds will be processed within a reasonable timeframe, typically within 30 days of the refund request, provided all required information for the refund is provided by the client.
5. Refund Method: Refunds will be processed using the same payment method used for the original transaction, unless otherwise agreed upon.
6. Contact Information: For refund requests, questions, or concerns regarding our Privacy & Refund Policy, please contact us via our company hotline or email
*Contact Us* Atlas Travel Services values your business and is committed to ensuring your privacy and satisfaction. If you have any questions or comments about our Privacy & Refund Policy, please do not hesitate to contact us.
