Manual A30m

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USER MANUAL

Anyscan Wireless Scan Tool

This user manual is applicable to A30/A30D/A30M

Shenzhen Xtooltech Intelligent Co., LTD


Please read this user manual carefully before using the Anyscan Wireless Scan
Tool. When reading the manual, please pay attention to the words “Note” or
“Caution” and read them carefully for appropriate operation.

TRADEMARKS
and Anyscan® are the registered trademarks of Shenzhen Xtooltech
Intelligent CO., LTD.
In countries that the trademarks, service marks, domain names, logos, and the
name of the company are not registered, XTOOL claims that it still reserves the
ownership of the unregistered trademarks, service marks, domain names, logos,
and the company name. All other marks for the other products and the company’s
name mentioned in the manual still belong to the original registered company.
You may not use the trademarks, service marks, domain names, logos, and
company name of XTOOL or other companies mentioned without written
permission from the trademark holder.
XTOOL reserves the right to the final interpretation of this manual content.

COPYRIGHT
Without the written consent of Shenzhen Xtooltech Intelligent Co., Ltd., any
company or individual shall not copy or backup this operation manual in any form
(electronic, mechanical, photocopying, recording, or other forms).

DECLARATION
This manual is designed for the usage of the Anyscan Wireless Scan Tool and
provides operating instructions and product descriptions for users of the Anyscan
Wireless Scan Tool.
No part of this manual can be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means (electronic, mechanical, photocopying,
recording, or otherwise), without the prior written permission of XTOOL.
Use the device only as described in this manual. XTOOL is not responsible for any
I
consequences of violating the laws and regulations caused by using the product or
its data information
XTOOL shall not be liable for any incidental or consequential damages or for any
economic consequential damages arising from the accidents of individual users
and the third parties, misuse or abuse of the device, unauthorized change or repair
of the device, or the failure made by the user not to use the product according to
the manual.
All information, specifications, and illustrations in this manual are based on the
latest configurations and functions available at the time of printing. XTOOL
reserves the right to make changes at any time without notice.

OPERATION INSTRUCTIONS
For safe operation, please follow the instructions below:
 Keep the device away from heat or fumes when you are using it.
 If the vehicle battery contains acid, please keep your hands and skin or fire
sources away from the battery during testing.
 The exhaust gas of the vehicle contains harmful chemicals, please ensure
adequate ventilation.
 Do not touch the cooling system components or exhaust manifolds when the
engine is running due to the high temperatures reached.
 Make sure the car is securely parked, Neutral is selected or the selector is at P
or N position to prevent the vehicle from moving when the engine starts.
 Make sure the (DLC) diagnostic link connector is functioning properly before
starting the test to avoid damage to the Diagnostic Tablet.
 Do not switch off the power or unplug the connectors during testing, otherwise,
you may damage the ECU and/or the Diagnostic Tablet.

II
CAUTIONS
 Avoid shaking or dismantling the unit as it may damage the internal
components.
 Do not use hard or sharp objects to touch the LCD screen;
 Do not use excessive force;
 Do not expose the screen to strong sunlight for a long period.
 Please keep it away from water, moisture, high temperature, or very low
temperature.
 If necessary, calibrate the screen before testing to ensure the accuracy of LCD
performance.
 Keep the main unit away from strong magnetic fields.
 Please keep your device always connected to the Internet. When the device is
off the Internet for 30 days, The diagnosis APP may be locked and you need to
synchronize data with the Internet to activate it.

AFTERSALES-SERVICES
E-Mail: supporting@xtooltech.com
Tel: +86 755 21670995 or +86 755 86267858 (China)
Official Website: www.xtooltech.com
 Please provide your device serial number, VIN code, vehicle model, software version, and other
details when seeking technical support.
If there are screenshots or videos, it will better help us locate your problem.

III
CONTENTS
TRADEMARKS ..................................................................................................... I
COPYRIGHT ........................................................................................................ I
DECLARATION .................................................................................................... I
OPERATION INSTRUCTIONS ........................................................................... II
CAUTIONS ......................................................................................................... III
AFTERSALES-SERVICES ................................................................................ III
CONTENTS ........................................................................................................ IV

1 GENERAL INTRODUCTION ........................................................................... 1


1.1 Function Description................................................................................. 1
1.2 Main Menu ............................................................................................... 2
1.3 Function Buttons ...................................................................................... 3
1.4 Technical Specifications ........................................................................... 4
1.5 Wireless Communication .......................................................................... 4
1.6 Power Source........................................................................................... 4
2 GETTING START ............................................................................................ 5
2.1 Download & Install App ............................................................................ 5
2.2 Registration & Activation........................................................................... 6
2.3 Download & Update Software .................................................................. 7
2.4 Vehicle Connection................................................................................... 8
2.5 Bluetooth Connection ............................................................................... 8
2.6 VCI Status ................................................................................................ 9
2.7 Delete Software ...................................................................................... 10
3 DIAGNOSIS ................................................................................................... 11
3.1 Auto Scan ............................................................................................... 11
3.2 Diagnosis ............................................................................................... 12

IV
3.3 Diagnosis Functions ............................................................................... 14
4 OBD II ........................................................................................................... 21
5 SPECIAL FUNCTIONS ................................................................................. 30
5.1 Oil Reset ................................................................................................ 31
5.2 EPB ........................................................................................................ 34
5.3 SAS ........................................................................................................ 37
5.4 DPF ........................................................................................................ 41
5.5 BMS Reset ............................................................................................. 47
5.6 Throttle ................................................................................................... 50
5.7 Injector Coding ....................................................................................... 52
5.8 Gearbox Match ....................................................................................... 56
5.9 Gear Learning ........................................................................................ 57
6 REPORTS ...................................................................................................... 60
6.1 Diagnosis Report .................................................................................... 60
6.2 Data Playback ........................................................................................ 61
7 SETTING ........................................................................................................ 63
7.1 Language ............................................................................................... 64
7.2 Units ....................................................................................................... 65
7.3 Bluetooth ................................................................................................ 66
7.4 Workshop Information ............................................................................ 66
7.5 VCI Information ...................................................................................... 67
7.6 About ...................................................................................................... 68
8 FAQ ............................................................................................................... 69
Q1: Bluetooth pairing failed .......................................................................... 69
Q2: Failed to generate diagnosis report ....................................................... 69
Q3: Failed to extract files .............................................................................. 70
Q4: How to upgrade firmware....................................................................... 70
Q5: How to generate and upload diagnostic log files .................................... 70
Q6: How to switch language ......................................................................... 71
Q7: Failed to diagnose vehicle ..................................................................... 71
V
Q8: Failed to activate or register .................................................................. 72
9 WARRANTY & SERVICES .......................................................................... 73

APPENDIX ......................................................................................................... 75
Legal Statement and Privacy Right Policy .................................................... 75

VI
1 GENERAL INTRODUCTION
Anyscan is a full system scan tool and easily to carry in your pocket, working

together with mobile phones and tablets. Both iOS and Android platforms are

supported. The Anyscan package includes a Bluetooth OBDII connector and an

Anyscan application. It is a perfect DIY tool for customers to get a quick scan of all

systems and full brands are covered. It also includes numerous special functions,

such as service light reset, DPF regeneration, and EPB reset.

Figure 1-1 Product View

1.1 FUNCTION DESCRIPTION

① Display - shows the operating voltage of the device

② Vehicle Data Connector (OBD-16 pin) - connect the Anyscan to the vehicle’s

16-pin DLC directly

③ Bluetooth Indicator - Lights solid blue when the Anyscan is connected to the

—1—
mobile device through Bluetooth

④ Power Indicator - Lights solid red when the Anyscan is properly connected to

the vehicle/power supply

⑤ Vehicle Indicator - Lights flash green when the Anyscan is communicating

with the vehicle

⑥ Light Bulb - Press either button on both sides of Anyscan to light up the light

bulb installed in the 16-pin connector

1.2 MAIN MENU

Every time you start the app, you will automatically enter the main screen shown

below. A detailed description of the menu structure can be found in the next section

Function Buttons.

Figure 1-2 Sample of the main menu screen

—2—
1.3 FUNCTION BUTTONS

The following table briefly describes each function button which can be found in the

main menu.

Icon Description

Auto Scan for vehicle

Enter vehicle diagnosis menu

Includes various special functions for vehicles

Check the diagnosis report that recorded on your device,


prints it as PDF files, or share it with other devices

Update the diagnosis software through the Internet

Select the language and unit shown in the app, and check
the Bluetooth status, device info, and workshop info
Table 1-1 Description of function button

—3—
1.4 TECHNICAL SPECIFICATIONS
Item Description

Display 1 inch

CPU STM32

Interface OBD interface

Bluetooth 3.0 / 4.0 compatible, + EDR dual mode

Memory 512KB

Bluetooth indicator, power indicator, vehicle diagnostic


LED lights
light, light indicator

Dimensions 87.00 * 50.00 * 25.00 mm (3.43 * 1.97 * 0.98 inches)

Lighting Power Supply 100mAh


Table 1-2 Specifications

1.5 WIRELESS COMMUNICATION

Anyscan uses Bluetooth communication. It can transmit vehicle data to your

Android or IOS device without a physical connection. The working range for

Bluetooth is around 10 m (32.81 ft.). Signal lost due to moving out of the range will

automatically be restored once the device is brought within transmission range to

the Anyscan connector.

1.6 POWER SOURCE

Anyscan operates on 12-volts vehicle power which it receives through the vehicle

data connection port. And the real-time operating voltage is shown on the display.

The unit powers on whenever it is connected to an OBDII compliant data link

connector (DLC).

—4—
2 GETTING START
2.1 DOWNLOAD & INSTALL APP

Search for Anyscan Download in the Google Play or App Store to download and

install the app to your device.

Figure 2-1 Sample of APP downloading screens

OR scan the applicable QR codes shown below to download the Anyscan. You

will be directed to the corresponding downloading page like figure 2-1.

Anyscan - Google Play Anyscan - App Store

—5—
2.2 REGISTRATION & ACTIVATION

Enter the serial number, activation code, username, Email address, and password

into the corresponding input box. And press the Activation button to activate the

app.

Figure 2-2 Sample of activation screen

Figure 2-3 Sample of Certificate of Quality

Serial number - Can be found in the Certificate of Quality, back of the device, and

the outer packaging

Activation code - Can be found in the Certificate of Quality

Each account can be logged in with more than one mobile device, however, the Anyscan can
only connect to one mobile device at one time.

—6—
2.3 DOWNLOAD & UPDATE SOFTWARE

Click the Updates button to enter the updates interface.

Figure 2-4 Sample of the main menu screen

All the available software is shown on this page. You can choose to download the

specific software individually by pressing the arrow button next to the required

software or choose to upgrade all available software at once by pressing Updates

All.

Figure 2-5 Sample of updates interface

—7—
2.4 VEHICLE CONNECTION
Insert the Anyscan to the OBD port on the testing vehicle, diagram below shows

the common locations where the OBD port at. The flashlight equipped may help to

locate the OBD port. Red solid light will be shown on the power indicator if the

device is properly connected.

Figure 2-6 locations of OBD port

2.5 BLUETOOTH CONNECTION

Open the Bluetooth setting on your mobile devices, the Anyscan will be discovered

as the ‘serial number’ of the Anyscan. Once the Anyscan is connected to any of the

mobile devices, it will be remembered by that device and automatically connected

to it when next time the Anyscan is connected to the vehicle/power supply. Blue

solid light will show on the Bluetooth indicator after the Bluetooth is successfully

connected.

You are only able to connect the Bluetooth after connecting the Anyscan to the vehicle/power
supply.

—8—
2.6 VCI STATUS

Figure 2-7 LED indicators

From left to right, the LED displays blue, red, and green light respectively, and each

of the LEDs indicate different operating status.

① Bluetooth Indicator - Lights solid blue when the Anyscan is connected to the

mobile device through Bluetooth

② Power Indicator - Lights solid red when the Anyscan is properly connected to

the vehicle/power supply

③ Vehicle Indicator - Lights flash green when the Anyscan is communicating

with the vehicle

The vehicle indicator will only light green when the Anyscan is sending or receiving commands
to or from the vehicle. It will not light green throughout the diagnosis process.

—9—
2.7 DELETE SOFTWARE

Long-press the unwanted software until it has been selected, then click the Delete

button shown on the upper part of the screen. And you can select and delete

multiple software at once.

Figure 2-8 Sample of software deleting screen

— 10 —
3 DIAGNOSIS
The diagnosis function can read ECU information, read and clear DTC and display

live data and freeze frame. The diagnosis function can also access the electronic

control unit (ECU) of all available vehicle control systems, including the engine,

transmission, anti-lock braking system (ABS), airbag system (SRS), body control

module (BCM), battery management system (BMS), tire pressure monitoring

system (TPMS), steering and suspension system (SAS) and perform various

actuation tests.

Diagnosis can only be performed when the Anyscan is connected to a mobile device through
Bluetooth successfully and the Bluetooth indicator lights solid blue.

3.1 AUTO SCAN

Click the AUTO SCAN button, and the models and information will be scanned.

You have to select the corresponding options and confirm the vehicle information

scanned.

Figure 3-1 Sample of the main menu screen

— 11 —
You can choose to enter the Auto Diagnosis menu to get a quick scan of all

systems, the scanning process lasts around 2 to 3 minutes. OR you can enter the

System Diagnosis to test for specific modules or functions.

 After clicking the AUTO SCAN, if the required software is not installed, you will be directed to
the updates page of that software.
 Automatic Detection does not work on all cars. If ‘Automatic Detection’ fails, it does not
necessarily mean that your vehicle or the function is not supported, please navigate manually
and try again.

3.2 DIAGNOSIS

Click the Diagnosis button on the main screen and get into the diagnosis menu. All

the brands will be shown on the screen, you can select the region of your vehicle,

click the correct brand, and start the diagnosis process.

Figure 3-2 Sample of the main menu screen

For some of the vehicle brands (like Volkswagen), when you click on the software,

there are several ways to select the model or system you want to run a diagnosis,

including Automatic Detection, Manual Selection, and System Selection.


— 12 —
Figure 3-3 Sample of VW menu screen

Automatic Detection will automatically identify the vehicle’s VIN code, and then

read the information of your target diagnostic vehicle. (Same function as AUTO

SCAN on the main menu) If you choose Manual Selection, then you can continue

to select the vehicle brand, year, and model of the vehicle in the sub-menu to

diagnosis the vehicle. Enter System Selection, you can also diagnosis the vehicle

according to the system or your needs after selecting the models.

 OBDII menu supports reading the common fault codes in the PCM. The DTCs may not be the
same when compared with using common diagnosis software.
 DEMO is a demonstration program. You can perform basic diagnosis functions without
connecting to the car.
 DEMO is only for demonstration purposes, the functions and interface are not necessarily the
same as the actual version of the software/App. Please activate and update your device to use
the latest version of software.

— 13 —
3.3 DIAGNOSIS FUNCTIONS

The Diagnosis System supports 5 basic diagnosis functions:

 Read ECU Information

 Read & Clear Trouble Code

 Live Data

 Actuation Test (Bi-Directional Control)

 Freeze Frame

Figure 3-4 Five diagnosis functions

Read ECU Information

This function is to read ECU version information, which is the equivalent of System

Identification or System Information in some electronic control systems, which

means to read ECU-related software and hardware versions, models, and

production date of the diesel engine, part number, etc.

— 14 —
Figure 3-5 Sample of read ECU information screen

Read Trouble Code

Read trouble codes (DTCs) that are stored in ECU. For the trouble code, the

diagnostic instrument will give specific detailed definitions and explanations to help

you locate and eliminate the car fault.

 Stored Code

Stored codes are the current emission-related DTCs from the ECM of the

vehicle. OBDII Codes have a priority according to their emission severity, with

higher priority codes overwriting lower priority codes. The priority of the code

determines the illumination of the MIL and the codes erase procedure.

Manufacturers rank codes differently, so expect to see differences between

makes.

 Pending Code

These are codes whose setting conditions were met during the last drive cycle,

but need to be met two or more consecutive drive cycles before the DTC

— 15 —
actually sets. The intended use of this service is to assist the service

technician after a vehicle repair and after clearing diagnostic information, by

reporting test results after a driving cycle.

a. If a test failed during the driving cycle, the DTC associated with that test

is reported. If the pending fault codes do not occur again within 40 to 80

warm-up cycles, the fault is automatically cleared from memory.

b. Test results reported by this service do not necessarily indicate a faulty

component or system. If test results indicate another failure after

additional driving, then a DTC is set to indicate a faulty component or

system, and the MIL is illuminated.

Figure 3-6 Sample of read trouble code screen

Figure 3-7 Sample of DTCs Report

 In the process of diagnosis, if the device shows “System is OK” or “No Trouble Code”, it
means there is no related trouble code stored in ECU. OR some troubles are not under the
control of ECU, most of these troubles are mechanical system troubles or executive circuit
troubles, it is also possible that the signal of the sensor may bias within limits, which can be
determined by Live Data.
— 16 —
Clear Trouble Code

It allows clearing current and historical trouble codes (DTCs) memory in ECU,

under the premise that all the troubles are eliminated. There are two types of

trouble codes, one is permanent trouble code and the other is non-permanent

trouble code. The former requires manual troubleshooting of the car before it can

be cleared with a diagnostic tool. Non-permanent trouble codes can be cleared

directly with the diagnostic tool.

Figure 3-8 Sample of clear trouble code screen

 The trouble codes cannot be cleared without eliminating all the troubles, the diagnostic tool
can always read those codes as those codes are saved in ECU.

— 17 —
Live Data

This function displays the real-time parameters of the ECU, take the engine as an

example, parameters such as engine oil temperature, engine speed, ambient

pressure, coolant temperature, etc. can be read. The Scope of maintenance can

be narrowed down as we can determine the faulty component based on these

parameters. And the data can be displayed in various modes.

Figure 3-9 Sample of live data screen (table)

Figure 3-10 Sample of live data screen (graph)

— 18 —
Read Freeze Frame

In most cases, the stored frame is the last DTC that occurred. Certain DTCs, which

have a greater impact on vehicle emission, have a higher priority. In these cases,

the freeze frame will record the top prioritized DTC. Freeze frame provides a

snapshot of critical parameters at the moment DTC is set.

This function is not supported by all models, and the option of freeze frame is not

available in these cases. Also, data recorded varies across brands and models.

Figure 3-11 Sample of freeze frame screen

Actuation Test

Actuation test, also known as bidirectional control, is a generic term used to

describe sending and receiving information between one device and another. The

scan tool can request information or command a module to perform specific tests

or functions. Some manufacturers refer to the bidirectional controls as function

tests, actuation tests, inspection tests, system tests. Reinitialization and

reprogramming would also be included in the list of bidirectional controls. Most

enhanced scan tools also can actuate relays, injectors, and coils, perform system

— 19 —
tests, etc. Users could check the individual part to see which part is working

properly by actuation test.

Figure 3-12 Sample of actuation test screen

— 20 —
4 OBD II
You can perform the OBDII diagnosis by clicking the OBDII button after entering

the diagnosis menu.

Figure 4-1 Sample of diagnosis menu screen

The OBDII (On-board diagnostics) refers to the vehicle’s self-diagnostic and

reporting ability. When the malfunction of any sub-systems is detected, relevant

MIL is illuminated and notice the vehicle owner or repair technician the status of the

vehicle. OBDII implements the standardized digital communications port and

diagnostic trouble codes (DTCs) which allows scan tools to communicate with the

PCM of the vehicle. And the Anyscan is able to access the OBDII diagnostic

functions as follows:

 Read & Clear Trouble Codes

 Live Data

 Read Freeze Frame

 Read ECU Information


— 21 —
 Component Test

 On-Board Monitor Test

 O2 Sensor Monitoring Test

 I/M Readiness

— 22 —
Read Trouble Code
Read trouble codes (DTCs) that are stored in ECU. For the trouble code, the

diagnostic tool will give specific detailed definitions and explanations to help you

locate and eliminate the car fault.

 Stored Code

Stored codes are the current emission-related DTCs from the ECM of the

vehicle. OBDII Codes have a priority according to their emission severity, with

higher priority codes overwriting lower priority codes. The priority of the code

determines the illumination of the MIL and the codes erase procedure.

Manufacturers rank codes differently, so expect to see differences between

makes.

 Pending Code

These are codes whose setting conditions were met during the last drive cycle,

but need to be met two or more consecutive drive cycles before the DTC

actually sets. The intended use of this service is to assist the service

technician after a vehicle repair and after clearing diagnostic information, by

reporting test results after a driving cycle.

c. If a test failed during the driving cycle, the DTC associated with that test

is reported. If the pending fault codes do not occur again within 40 to 80

warm-up cycles, the fault is automatically cleared from memory.

d. Test results reported by this service do not necessarily indicate a faulty

component or system. If test results indicate another failure after

additional driving, then a DTC is set to indicate a faulty component or

system, and the MIL is illuminated.

— 23 —
Figure 4-2 Sample of read trouble code screen

Clear Trouble Code


This option is used to clear all emission related diagnostic data such as DTCs,

freeze frame data, and manufacturer specific enhanced data from the vehicle’s

PCM. A confirmation screen displays when the clear codes option is selected to

prevent accidental loss of data. Select Yes on the confirmation screen to continue

or No to exit.

Figure 4-3 Sample of clear trouble code screen

— 24 —
Live Data
This function displays the real-time PID data from ECU. Displayed data includes

analog inputs and outputs, digital inputs and outputs, and system status

information broadcast on the vehicle data stream. Live data can be displayed in

various modes.

Figure 4-4 Sample of live data screen (table)

Figure 4-5 Sample of live data screen (graph)

— 25 —
Freeze Frame
In most cases, the stored frame is the last DTC that occurred. Certain DTCs, which

have a greater impact on vehicle emission, have a higher priority. In these cases,

the top prioritized DTC is the one for which the freeze frame records are retained.

Freeze frame data includes a “snapshot” of critical parameter values at the time

the DTC is set.

Figure 4-6 Sample of freeze frame screen

— 26 —
Read ECU Information
The option displays the vehicle identification number (VIN), the calibration

identification, and the calibration verification number (CVN), and other information

of the test vehicle.

Figure 4-7 Sample of read ECU information screen

Component Test
This service enables bi-directional control of the ECM so that the diagnostic tool is

able to transmit control commands to operate the vehicle systems. This function is

useful in determining whether the ECM responds to command well.

Figure 4-8 Sample of component test screen

— 27 —
On-Board Monitoring Test
This option allows you to view the results of On-Board Monitor tests. The tests are

useful after servicing or after erasing a vehicle’s control module memory.

Figure 4-9 Sample of on-board monitor screen

O2 Sensor Monitoring Test


The oxygen sensor monitor allows the PCM to verify that the O2 sensors are

properly calibrated and functioning without noticeable deterioration under normal

engine operating conditions.

Figure 4-10 Sample of O2 Sensor monitoring test screen

— 28 —
I/M Readiness
This function is used to check the readiness of the monitoring system. It is an

excellent function to use prior to having a vehicle inspected for compliance with a

state emissions program. Selecting I/M Readiness opens a submenu with two

choices:

 Since DTCs Cleared – displays the status of monitors since the last time

the DTCs are erased.

 This Driving Cycle – displays the status of monitors since the beginning of

the current drive cycle.

Figure 4-11 Sample of I/M readiness screen

— 29 —
5 SPECIAL FUNCTIONS
Special functions supported by Anyscan are various from models, table below

shows all the special functions supported by A30, A30D, A30M respectively.
Special Functions A30 A30D A30M
1 Oil Reset ✓ ✓ ✓
2 EPB ✓ ✓ ✓
3 SAS ✓ ✓ ✓
4 DPF ✓ ✓ ✓
5 Throttle ✓ ✓
6 BMS Reset ✓ ✓
7 TPMS Reset ✓ ✓
8 ABS Bleeding ✓ ✓
9 Injector Coding ✓ ✓
10 Gearbox Match ✓ ✓
11 Airbag Reset ✓ ✓
12 Gear Learning ✓ ✓
13 Suspension ✓
14 Windows Initialization ✓
15 Seat Match ✓
16 Headlight ✓
17 Instrument Cluster ✓
18 Transport Mode ✓
19 Tire Upgrade ✓
20 Power Balance ✓
21 Electronic Pump Activation ✓
Figure 5-1 Table of special functions

Special functions allow you to quickly access your vehicle system for various

scheduled services, maintenance and reset performance, eliminating the need to

reset after resolving common problems. This user manual lists some commonly

used special reset services for your reference. The special function interface is

shown as below:

— 30 —
Figure 5-1 Sample of special function screen (A30D)

 All software screens shown in this manual are examples, actual test screens may vary for
each vehicle being tested. Observe the menu titles and on-screen instructions to make correct
option selections.

5.1 OIL RESET

Reset the Engine Oil Life System, which calculates the optimum oil life change

interval based on the vehicle’s driving conditions and climate. The oil life reminder

must be reset each time the oil is changed so that the system can calculate when

the next oil change is required.

This function can be performed in the following cases:

 If the service lamp is on, you must provide service for the car. After service, you

need to reset the driving mileage or driving time so that the service lamp turns

off and the system enables the new service cycle.

 After changing engine oil or electric appliances that monitor oil life, you need to

reset the service lamp.

— 31 —
The operation guidelines of the Oil Reset function are shown as below:

1. Enter the Oil Reset menu and choose relevant models according to the vehicle

being tested.

2. Follow the instructions displayed and press OK after completing the

instructions shown.

Figure 5-2 Sample of oil reset function (screen 1)

3. Enter Maintenance mileage reset menu.

— 32 —
4. Input reasonable value of mileage and press OK.

Figure 5-3 Sample of oil reset function (screen 2)

5. Message of ‘Reset success’ displayed when Oil Reset function has

successfully performed.

— 33 —
5.2 EPB

Electronic Parking Brake (EPB) System reset is a popular special function. You can

use this function to reset the electronic parking brake system and brake pads,

which also supports the brake pad replacement (retraction, release of the brake

pump), G-sensor, and body angle calibration. This function has multiple uses and

can safely and effectively maintain the electronic brake system. These applications

include deactivating and activating brake control systems, assisting in controlling

brake fluid, opening and closing brake pads, and setting brakes after replacing

brake discs or brake pads, etc.

1. If the brake pad wears the brake pad sense line, the brake pad sense line will

send a signal to the onboard tablet asking for replacing the brake pad. After

replacing the brake pad, you must reset the brake pad. Otherwise, the car

alarms.

2. Reset must be performed in the following cases:

 The brake pad and brake pad wear sensor are replaced.

 The brake pad indicator lamp is on.

 The brake pad sensor circuit is short, which is recovered.

 The servo motor is replaced.

The operation guidelines of the EPB function are shown as below:

1. Enter the EPB menu and choose relevant models according to the vehicle

being tested.

— 34 —
2. Follow the instructions displayed and press YES after completing the

instructions shown.

Figure 5-4 Sample of EPB function (screen 1)

— 35 —
3. Enter the Enter maintenance mode menu and release the handbrake brake.

And press OK after completing the instructions shown.

Figure 5-5 Sample of EPB function (screen 2)

4. Wait until the message of ‘Successful operation’ popes up. And press OK to

exit the menu.

5. Enter the Exit maintenance mode menu and wait until the message of

‘‘Successful operation’ popes up.

— 36 —
5.3 SAS

Steering Angle Sensors (SAS) System Calibration permanently stores the current

steering wheel position as the straight-ahead position in the SAS EEPROM.

Therefore, the front wheels and the steering wheel must be set exactly to the

straight-ahead position before calibration. In addition, the VIN is also read from the

instrument cluster and stored permanently in the SAS EEPROM. On successful

completion of calibration, the SAS fault codes will be automatically cleared.

To reset the steering angle, you need to first find the relative zero point position for

the car to drive in a straight line. Taking this position as a reference, the ECU can

calculate the accurate angle for left and right steering.

After replacing the steering angle position sensor, replacing steering mechanical

parts (such as steering gearbox, steering column, end tie rod, steering knuckle),

performing four-wheel alignment, or recovering the car body, you must reset the

steering angle.

The operation guidelines of the SAS function are shown as below:

1. Enter the SAS menu and choose relevant models according to the vehicle

being tested.

2. Enter the Set steering angle sensor menu and follow the instructions

displayed.

— 37 —
Figure 5-6 Sample of SAS function (screen 1)

3. Wait until the following instruction displayed and press Yes after completing the

instructions shown.

Figure 5-7 Sample of SAS function (screen 2)

— 38 —
4. Follow the instructions displayed and press OK after completing the

instructions shown.

Figure 5-8 Sample of SAS function (screen 3)

5. Wait until the following instruction displayed and press OK after completing the

instructions shown.

Figure 5-9 Sample of SAS function (screen 4)


— 39 —
6. Message of ‘Function execution is completed’ displayed when SAS

function has successfully performed.

— 40 —
5.4 DPF

The Diesel Particle Filter (DPF) function manages DPF regeneration, DPF

component replacement teach-in, and DPF teach-in after replacing the engine

control module (ECM).

The ECM monitors driving style and selects a suitable time to employ regeneration.

Vehicles driven a lot at idling speed and low load will attempt to regenerate earlier

than vehicles driven more with higher load and speed. For regeneration to take

place, a prolonged high exhaust temperature must be obtained.

In the event of the car being driven in such ways that regeneration is not possible,

i.e., frequent short journeys, a diagnostic trouble code will eventually be registered

in addition to the DPF light and “Check Engine” indicators displaying. A service

regeneration can be requested in the workshop using the diagnostic tool.

DPF regeneration is used to clear PM (Particulate Matter) from the DPF filter

through continuous combustion oxidation mode (such as high-temperature heating

combustion, fuel additive or catalyst reduce PM ignition combustion) to stabilize

the filter performance.

DPF regeneration may be performed in the following cases:

 The exhaust back pressure sensor is replaced.

 The PM trap is removed or replaced.

 The fuel additive nozzle is removed or replaced.

 The catalytic oxidizer is removed or replaced.

 The DPF regeneration MIL is on and maintenance is performed.

 The DPF regeneration control module is replaced.


— 41 —
The operation guidelines of the DPF function are shown as below:

1. Enter the DPF menu and choose relevant models according to the vehicle

being tested.

2. Enter the DPF regeneration menu.

3. Read carefully and complete the requisites listed before performing the DPF

regeneration function. And press OK after completing the instructions shown.

Figure 5-10 Sample of DPF function (screen 1)

4. Read the fuel tank level and make sure that it fulfills the requirement displayed.

5. Read the carbon deposit load.

— 42 —
6. Choose drive to warm up and follow the instructions listed below. And press OK

after completing the instructions shown.

Figure 5-11 Sample of DPF function (screen 2)

7. Read the note carefully and follow the instructions shown on the screen. And

press OK after completing the instructions shown.

Figure 5-12 Sample of DPF function (screen 3)


— 43 —
8. Follow the instructions displayed and press OK after completing the

instructions shown. Please pay attention to the Note.

Figure 5-13 Sample of DPF function (screen 4)

9. Press the OK button to start the regeneration.

Figure 5-14 Sample of DPF function (screen 5)


— 44 —
10. Wait for the value of carbon deposit to decrease until a message of ‘Emergency

regeneration has been successfully completed’ popes up, this process may

take up to 40 minutes.

Figure 5-15 Sample of DPF function (screen 5)

— 45 —
11. Wait for 2 minutes to let the particulate filter cool down.

Figure 5-16 Sample of DPF function (screen 6)

12. Press drop out to exit the DPF function.

— 46 —
5.5 BMS RESET

The Battery Management System (BMS) allows the scan tool to evaluate the

battery charge state, monitor the close-circuit current, register the battery

replacement, and activate the rest state of the vehicle.

This function enables you to perform a resetting operation on the monitoring unit of

the vehicle battery, in which the original low battery fault information will be cleared

and battery matching will be done.

Battery matching must be performed in the following cases:

 The main battery is replaced. Battery matching must be performed to clear

original low battery information and prevent the related control module from

detecting false information. If the related control module detects false

information, it will invalidate some electric auxiliary functions, such as automatic

start & stop function, sunroof without one-key trigger function, power window

without automatic function.

 Battery matching is performed to re-match the control module and motoring

sensor to detect battery power usage more accurately, which can avoid an error

message displayed on the instrument cluster.

The operation guidelines of the BMS Reset function are shown as below:

1. Enter the BMS Reset menu and choose relevant models according to the

vehicle being tested.

2. Turn on the ignition switch.

3. Press OK to continue the BMS function.


— 47 —
4. Enter battery capacity (within the given range) and press OK after the input.

Figure 5-17 Sample of BMS function (screen 1)

5. Enter the battery manufacturer and press OK after the input.

Figure 5-18 Sample of BMS function (screen 2)

— 48 —
6. Enter the 10-digit battery serial number and press OK after the input.

Figure 5-19 Sample of BMS function (screen 3)

— 49 —
5.6 THROTTLE

Throttle Position Sensor (TPS) Match, this function enables you to make initial

settings to throttle actuators and returns the “learned” values stored on ECU to the

default state. Doing so can accurately control the actions of regulating throttle (or

idle engine) to adjust the amount of air intake.

The operation guidelines of the Throttle function are shown as below:

1. Enter the Throttle menu and choose relevant models according to the vehicle

being tested.

2. Enter the Auto Recognition menu and turn on the ignition switch.

3. Read carefully and complete the requisites listed before performing the throttle

regeneration function. And press OK after completing the instructions shown.

Figure 5-20 Sample of throttle function (screen 1)

— 50 —
4. Wait until all the parameters are read and displayed.

Figure 5-21 Sample of throttle function (screen 2)

5. Press F2 button and wait until a message of ‘Match successfully’ popes up.

— 51 —
5.7 INJECTOR CODING
This function can write the identification code of the fuel injector into the ECU so

that the ECU can recognize and work normally. Write actual injector code or rewrite

code in the ECU to the injector code of the corresponding cylinder for controlling

accurately and correcting cylinder injection quantity.

After the ECU or injector is replaced, the injector code of each cylinder must be

confirmed or re-coded so that the cylinder can better identify injectors to accurately

control fuel injection.

 In general cases, there is no need to do the coding matching function after cleaning.
 The identification of the fuel injector includes its working accuracy value and type value. When
replacing it, you need to find the corresponding model for replacement.
 At present, mainstream cars support injector coding function.

The operation guidelines of the Injector Coding function are shown as below:

1. Enter the Injector coding menu and choose relevant chassis models

according to the vehicle being tested.

2. Enter the Fuel injection nozzle injection volume adjustment menu.

— 52 —
3. Read the note displayed carefully and press OK after the reading.

Figure 5-22 Sample of injector coding function (screen 1)

4. Read and confirm the value stored in the cylinders.

Figure 5-23 Sample of injector coding function (screen 2)

— 53 —
5. Enter the Change the value of cylinder menu of the replaced injector(s), and

enter the new 5-digit value and then press OK.

Figure 5-24 Sample of injector coding function (screen 3)

6. Wait until the message of ‘Write successfully’ popes up.

7. Turn off the ignition switch.

8. Wait until the message asked you to turn on the ignition switch.

— 54 —
9. Re-enter the Fuel injection nozzle injection volume adjustment menu to

check whether the new value(s) are shown.

Figure 5-25 Sample of injector coding function (screen 4)

— 55 —
5.8 GEARBOX MATCH
After changing the gearbox or changing the gearbox ECU, you need to use the

gearbox matching function to re-match the engine and the gearbox.


 Before resetting the gearbox, please check the gearbox control unit to ensure that there is no
fault code. If there is a fault code, the gearbox memory function cannot be reset. Please road test
after reset.

The operation guidelines of the Gearbox Matching function are shown as

below:

1. Enter the Gearbox matching menu and choose relevant models according to

the vehicle being tested.

2. Enter the Reset adaptive value menu.

3. Turn on the ignition without starting the engine.

4. Read the note and press OK to continue the Gearbox Matching function.

Figure 5-26 Sample of gearbox matching function (screen 1)

5. Wait until the message ‘Successful operation’ popes up.


— 56 —
5.9 GEAR LEARNING

The crankshaft position sensor learns crankshaft tooth machining tolerance and

saves to the tablet to more accurately diagnose engine misfires. If gear learning is

not performed for a car equipped with a Delphi engine, the MIL turns on after the

engine is started. The diagnostic device detects the DTC P1336 'Gear not learned'.

In this case, you must use the diagnostic device to perform gear learning for the car.

After gear learning is successful, the MIL turns off. This function can complete the

self-learning of the gearbox and improve the quality of shifting.

After the engine ECU, crankshaft position sensor, or crankshaft flywheel is

replaced, or the DTC 'gear not learned' is present, gear learning must be

performed.

The operation guidelines of the Gear learning function are shown as below:

1. Enter the Gear learning menu and choose relevant models according to the

vehicle being tested.

2. Turn on the ignition switch to start the vehicle.

3. Enter the Tooth Learning menu.

— 57 —
4. Read carefully and complete the requisites listed before performing the gear

learning function. And press OK after completing the instructions shown.

Figure 5-27 Sample of gear learning function (screen 1)

5. Read the instructions displayed and press Yes to start the learning process.

Figure 5-28 Sample of gear learning function (screen 2)

— 58 —
6. Press the accelerator pedal all the way down and hold it until a message of

‘The learning is successful, please release the accelerator pedal.’ popes up.

7. Release the accelerator pedal and press OK to exit the gear learning function.

— 59 —
6 REPORTS
Diagnosis Reports are used for viewing and printing the saved files, such as Live

Data, Trouble Codes, or pictures generated in the process of diagnosis, users also

can view a record of which vehicles have been previously tested. It includes 2

parts:

 Diagnosis Report

 Data Playback

Figure 6-1 Sample of reports screen

6.1 DIAGNOSIS REPORT

Diagnosis reports will be automatically generated when the diagnosis is performed,

such as auto-diagnosis, read ECU information, read trouble codes, live data. And

all the reports generated can be found under the Diagnosis Report, you can view

and delete the reports according to your needs.

Figure 6-2 Diagnosis report list

— 60 —
Press the Print PDF Report button to generate the PDF file and open it with the

installed app on your mobile device. You can easily view, share and print the

reports.

Figure 6-3 Sample of diagnosis report (PDF)

The detailed information of Workshop Information can be filled in in the Setting.

6.2 DATA PLAYBACK

This function allows you to replay the Live Data recorded during the diagnosis

process. The data will only be recorded when you have pressed the Data

Recording button and valid data were shown when performing the Live Data

function.

Figure 6-4 Data playback list

— 61 —
You can play/pause the video and swipe to view all the data recorded.

Figure 6-5 Sample of data playback

The Data Playback videos cannot be extracted, and you can only play them within the App.

— 62 —
7 SETTING

Figure 7-1 Sample of the main menu screen

Click the Setting button to adjust the default settings and view the information of

the Anyscan Wireless Scan Tool. There are several options available in the system

setting:

 Language

 Units

 Bluetooth

 Workshop Information

 VCI Information

 About

— 63 —
7.1 LANGUAGE

The languages supported by the device are listed in Setting. The default language

is set as English, if you need to switch to other languages, please contact the

dealer to unbind the current language configuration and rebind it to the language

configuration you need to switch. After the configuration is successfully changed,

you can switch the target language.

Figure 7-2 Language of setting

 How to change the language of your software?

Step1: Contact your dealer and leave a message about the language you need

and the S/N of your device, The technician will modify the language configuration

for you in the backend system.

Step2: Settings->Language->Choose language

Step3: Back to Updates to update all the software again

— 64 —
7.2 UNITS

You can switch the units shown in the system on your preference. Anyscan

provides you with Metric, Imperial, and U.S. units. You can directly click on the

preferred units, after it switches successfully, a blue tick symbol will be shown

behind that unit’s name.

Figure 7-3 Units of setting

— 65 —
7.3 BLUETOOTH

You can check the Bluetooth connection status here. If you encounter any

communication issues, please first check the Bluetooth status.

Figure 7-4 Bluetooth of setting

7.4 WORKSHOP INFORMATION

Click on Workshop Information, you can input your workshop information here.

As shown in the figure below, you can fill in the valid information in the

corresponding input boxes and click the Submit button. And then it will show your

workshop information in the diagnosis report, including your company name,

address, website, telephone, mailbox, and contact person.

— 66 —
Figure 7-5 Workshop information of setting

7.5 VCI INFORMATION

You can view the VCI information here, including the VCI firmware name, the latest

firmware version, the currently used firmware version, and the VCI firmware type. If

the current firmware version is not the latest firmware version, you can choose to

update your firmware version by clicking the Update VCI Firmware button.

Figure 7-6 VCI information of setting

You can only update the VCI firmware when you have finished the activation process,
connected to the Bluetooth, and also the vehicle/power supply.

— 67 —
7.6 ABOUT

You can check the serial number and APP version here.

Figure 7-7 About of setting

— 68 —
8 FAQ
Q1: BLUETOOTH PAIRING FAILED

1. Please check whether the status of the indicator light of the Anyscan is working

properly.

2. The Bluetooth indicator lights blue when the Bluetooth has successfully

connected; the power indicator lights red when the Anyscan is connected to

the vehicle or power supply properly; the vehicle indicator lights flash green

when the Anyscan is successfully communicated with the vehicle. If the

indicators do not light up, it means that there are hardware defects.

3. Anyscan can log in on multiple mobile devices at the same time, but only one

device can be connected via Bluetooth at one time. If your device lights up in

blue, but you fail to connect your device, please check whether your Anyscan

is automatically paired with other mobile devices.

Q2: FAILED TO GENERATE DIAGNOSIS REPORT

1. Currently, only the diagnosis function supports the generation of diagnosis

reports. No diagnosis reports will be generated after performing the special

functions.

2. After entering the diagnosis menu, you need to perform specific functions before

the system can generate a diagnosis report normally.

3. After executing the specific diagnosis function, you need to click the return

button step by step to return to the main menu in order to generate the

diagnosis report successfully.

— 69 —
Q3: FAILED TO EXTRACT FILES

 For Diagnosis Report

Click the Print PDF Report button in the diagnosis report, select the PDF reader to

open the file, and the reader can send and save the PDF report. The diagnosis

report is saved in the ‘Diagnosis’ folder on your mobile devices.

 For Data Playback video

The Data Playback videos are encrypted files and the extraction function is

temporarily not supported.

Q4: HOW TO UPGRADE FIRMWARE

Click the Update VCI firmware button found in the VCI Information menu of

Setting to manually update the firmware version of the device. Please be

reminded you can only update the VCI firmware when you have finished the

activation process, connected to the Bluetooth, and also the vehicle/power supply.

Q5: HOW TO GENERATE AND UPLOAD DIAGNOSTIC LOG FILES

The Anyscan will automatically generate and store the diagnostic logs. When the

device is connected to the Internet, it will automatically upload all the stored

diagnostic logs to the backend system.

— 70 —
Q6: HOW TO SWITCH LANGUAGE

1. Contact your dealer and leave a message about the language you need and

the S/N of your device, The technician will modify the language configuration

for you in the backend system.

2. Settings->Language->Choose language

3. Back to Updates to update all the software again

Q7: FAILED TO DIAGNOSE VEHICLE

1. Contact your dealer to confirm whether the vehicle model is supported by the

scan tool you owned.

2. Check whether the vehicle is properly connected. (The requirements may vary

from brand or model, please follow the instructions displayed)

3. Confirm whether you have entered the correct diagnosis menu

4. Try whether the AUTO SCAN function can assist you to enter the correct

diagnosis menu

5. Check whether the software is the latest version, if not, please update to the

latest version first.

— 71 —
Q8: FAILED TO ACTIVATE OR REGISTER

 For ‘Activation Failed’

Generally caused by network instability, please switch to a more stable network

and try to activate again.

 For ‘Registration Failed’

Generally, it is caused by the connection timeout or the sending timeout, please

check whether you have blocked the outgoing network traffic to non-US regions

like China. We recommend that you unblock and try to register again.

— 72 —
9 WARRANTY & SERVICES
LIMITED ONE YEAR WARRANTY

Shenzhen Xtooltech Intelligent Co., LTD.(the Company) warrants to the original

retail purchaser of this XTOOL device that should this product or any part thereof

during normal usage and under normal conditions be proven defective in material

or workmanship that results in product failure within one year from the date of

purchase, such defect(s) will be repaired, or replaced (with new or rebuilt parts)

with Proof of Purchase, at the Company’s option, without charge for parts or labor

directly related to the defect(s).

The Company shall not be liable for any incidental or consequential damages

arising from the use, misuse, or mounting of the device.

This warranty does not apply to:

1. Products subjected to abnormal use or conditions, accident, mishandling,

neglect, unauthorized alteration, misuse, improper installation/repair or,

improper storage;

2. Products whose mechanical serial number or electronic serial number has

been removed, altered, or defaced;

3. Damage from exposure to excessive temperature or extreme environmental

conditions;

4. Damage resulting from connection to, or use of any accessory or other product

not approved or authorized by the Company;

5. Defects in appearance, cosmetic, decorative, or structural items such as


— 73 —
framing and non-operating parts;

6. Products damaged from external causes such as fire, dirt, sand, battery

leakage, blown fuse, theft, or improper usage of any electrical source.

— 74 —
APPENDIX

The Anyscan App (from version v4.23.6) will not access the photos, contacts,

messages on the mobile devices. Therefore, no related privacy issues will be

involved. The access warning pop-up message is generated automatically by the

mobile devices when Anyscan requests permission to access the storage. The

access warning text and content may vary across the brands of the mobile devices.

For example, Samsung devices will prompt as“Allow Anyscan to access photos,

media, and files on your device?”.

Legal Statement and Privacy Right Policy

Reminders

Your trust is of great importance to us. We deeply understand the importance of

user information security and will take security measures in accordance with laws

and regulations to protect your user information to keep it secure and under control.

Therefore, Shenzhen Xtooltech Intelligent Technology Co., Ltd.

(“we”) formulates this Legal Statement and Privacy Right Policy (this “Statement

and Policy”) and reminds you that: Before using our services, please carefully read

and thoroughly understand this Legal Statement and Privacy Right Policy and

confirm that you have fully understood and agreed to this Statement and Policy

before using relevant products or services. By using our services, you

acknowledge that you accept and recognize the contents hereof.


— 75 —
If you have any questions, comments, or suggestions on the contents of this

Statement and Policy, you may contact us via the online channel.

Definition

Personal Information: means all kinds of information, recorded electronically or

otherwise, that is sufficient to identify a natural person on its own or in combination

with other information, including but not limited to name, birth date, identification

certificate number, personal biometric information, address, and telephone number

of a natural person. The Personal Information referred to herein is your personal

information that we collect, transmit, store, use and share for the purpose of

providing services to you.

Business Data: means the data you upload, download, store, or process using

your services that is different from Personal Information.

Legal Statement

1. Ownership of Rights

1.1. Our logo, ‘XTOOL’, ‘Anyscan’ and other texts, graphs and combination thereof,

other marks and symbols of ours and our service names are the registered

trademarks of ours and our Affiliates’ in China and other countries. Without our

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written authorization, no one may display, use or otherwise process (including

without limitation reproduce, disseminate, show, mirror, upload and download) any

of the said trademarks in any way or represent to others that you have the right to

display, use or otherwise process any of the said trademarks.

1.2. The intellectual property rights in all of our products, services, technologies

and all applications (“Technical Services”) shall vest in us or their right owners.

1.3. Unless otherwise stated by us, all rights (including but not limited to the

copyright, trademark right, patent right, trade secret and any other related rights) in,

of and to all documents and other information (including but not limited to texts,

graphs, pictures, photos, audios, videos, icons, colors, layout and electronic

documents) published by us on our website are vested in us. Without our

permission, no one may use the said information (including but not limited to

monitoring, reproducing, rebroadcasting, displaying, mirroring, upload, and

downloading any contents in our website via programs or devices). Where any

person is authorized to browse, reproduce, print or disseminate any information on

our website, such information shall not be used for commercial purposes and this

statement of rights must be included when using all or any portion of the

information.

2. Limitation on Liability

2.1. We hereby remind you that you shall abide by laws of the People’s Republic of

— 77 —
China in using our services, and you shall not endanger cyber security or utilize our

services to engage in activities that infringe upon others’ reputation right, privacy,

intellectual property rights or other legitimate interests. Notwithstanding the

aforesaid reminder, we will assume no liability for your purposes of using our

services.

3. Protection of Intellectual Property Rights

We respect intellectual property rights and oppose and combat any infringement

upon intellectual property rights. If any organization or individual believes that the

contents of our client pages may infringe upon its/his/her legitimate interests, such

organization or individual may issue a written notice of claims to us and we will deal

with the same bylaw as soon as possible after receipt of applicable notice from the

intellectual property right owner.

Privacy Right Policy

We respect and protect user information and will treat the same with the great duty

of care. When you use our services, we will collect, process and disclose your

personal information in accordance with this Privacy Right Policy. With this Privacy

Right Policy, we intend to clearly introduce to you how we deal with your Personal

Information.

Therefore, we advise you to read this Privacy Right Policy completely to

— 78 —
understand the means of protecting your privacy right.

If you have any questions, comments or suggestions, please contact us via the

contact information we provide.

This Policy will help you understand the following:

1. Scope of Application

2. Collection and Use of User Information

3. Sharing, Transfer and Disclosure of User Information

4. User Information Management

5. Use of Cookie and Similar Technologies

6. Personal Information Security

7. Protection of Minors

8. Update of This Privacy Right Policy

9. How to Contact Us

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1. Scope of Application

1.1. This Privacy Right Policy shall apply only to your use of our services, including

the provision of network distribution, control and management of smart devices to

you.

1.2. This Privacy Right Policy shall not apply to services provided by third parties to

you. For example, this Privacy Right Policy shall not apply to the information you

provide to a third party who relies upon our platform to provide services to you.

1.3 The Legal Statement and Privacy Right Policy is the general privacy right policy

for Shenzhen Xtooltech Intelligent Technology Co., Ltd, and all the user rights and

information security measures therein apply to our users. In case there is any

discrepancy or conflict between the Legal Statement and Privacy Right Policy and

this Privacy Right Policy, this Privacy Right Policy shall prevail.

2. Collection and Use of User Information

2.1. Member information

2.1.1. If you have registered any XTOOL account, you may log in to our services

using that account. If so, the real-name information (name, phone number/email)

you provide for the registration of XTOOL account will be synchronized with us.

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2.2. Provision of Technical Services to you

Information provided by you to us includes:

2.2.1. The information you are requested to provide is subject to that listed on our

web page. If you do not intend to use certain services, you are not required to

provide relevant information.

Information collected by us during your use of the services

2.2.2. Device information: we will receive and record the information relating to the

smart device you use in accordance with the authority you grant in the installation

and use of the application (such as the information of the smart device the network

distribution is completed by us, including device model, operating system version,

device setting, unique device identifier and other Software and hardware

characteristic information).

2.2.3. Log information: When you use the services provided by our website or

client, we will automatically collect detailed information relating to your use of our

services and save them as network logs, such as your searches, IP addresses,

types of browsers, telecommunication service providers, languages, visit dates and

times, and web pages visited by you.

— 81 —
Information provided by the service provider of the smart device when you use our

services:

2.2.4. Smart device operating information (such as the information of operating

mode, current temperature, current fan speed and current relative humidity of a

smart air-conditioner).

2.2.5. Location information: When you turn on the positioning function and use

services that are based on it, we will collect your location info, so that you do not

need to manually enter your own geographic coordinates to obtain related services.

We use various technologies for positioning, including IP addresses, GPS, and

other sensors that can provide location info (including info of WLAN access points

and base stations). You can turn off the positioning permission through system

settings. You may not be able to use the related services or functions, or you may

not be able to achieve the intended effects of the related services.

2.2.6. Please note that the device information or operating information alone is not

sufficient to identify a certain natural person. If we combine such non-Personal

Information with other information to identify a certain natural person or use the

same in combination with Personal Information, then such non-Personal

Information will be deemed as Personal Information during such combination, and

we will anonymize and de-identify such Personal Information unless with your

authorization or it is otherwise provided by laws and regulations.

2.3. We use the user information provided by you or collected by us for the

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following purposes:

2.3.1. To provide you with services and maintain and improve such services;

2.3.2. To promote and introduce products to you to the extent permitted by laws

and regulations;

2.3.3. We may use your Personal Information to prevent, identify and investigate

fraud, any act endangering security, illegal activity, or any other act which breaches

or violates any agreement, policy or rule with or of us or any of our Affiliates so as

to protect the legitimate rights and interests of you, any of our other users, us or

any of our Affiliates;

2.3.4. We may combine your information obtained from a certain service with

information from any other service so as to provide you with services, personalized

content and advice;

2.3.5. For any other purpose as permitted by you.

3. Sharing, Transfer and Disclosure of User Information

3.1 Sharing

We will not share your user information with any other organization or individual,

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except in the following circumstances:

3.1.1. Sharing with express consent: We will share your user information with other

parties with your express consent;

3.1.2. Sharing as required by laws: We may share your user information as

required by laws, regulations, litigation or arbitration, or by an administrative or

judicial authority in accordance with laws;

3.1.3. Sharing with authorized partners: As we may engage our trusted partners to

provide services, we might share certain Personal Information with such partners

in order to provide better customer service and optimize the user experience. We

will only share your user information for the lawful, proper, necessary, specific and

express purpose to the extent required for providing the services. Our partners

have no right to use the shared user information for any other purpose.

Currently, the type of our authorized partners includes suppliers, service providers

and others. We send the information to the suppliers, service providers and other

partners who support our business by providing underlying Technical Services,

consultation, analysis and other professional services.

We will conclude a strict confidentiality agreement and information protection

agreement with the companies, organizations and individuals with whom we share

user information to require them to treat user information in accordance with our

— 84 —
instruction, this Privacy Right Policy and any other relevant confidentiality and

security measures.

3.2. Transfer

We will not transfer your user information to any company, organization or

individual, except in the following circumstances:

3.2.1. Transfer with express consent: We will transfer your user information to

other parties upon obtaining your express consent;

3.2.2. In case of any acquisition, merger or insolvency liquidation, or other

circumstances involving merger, acquisition or insolvency liquidation, of us with

any other legal entity, if the transfer of user information is involved, we will require

the new company, organization or individual in possession of your user information

to continue to be bound by this Policy, or we will require such company,

organization and individual to obtain your authorization and consent again.

3.3 Disclosure

We will disclose your user information only under the following circumstances:

3.3.1.We may disclose your user information with your express consent or at your

voluntary option;

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3.3.2. In order to protect the personal and property safety of our platform, our

Affiliates or the public, we may disclose your user information in accordance with

applicable laws or your relevant agreements or rules.

3.4. Exceptions to obtaining prior authorization and consent for sharing, transfer

and disclosure of user information Your user information may be shared,

transferred or disclosed without your prior authorization and consent under any of

the following circumstances:

3.4.1. National security and national defense security are involved;

3.4.2. Public security, public health or major public interests are involved;

3.4.3. Criminal investigation, prosecution, judgment and enforcement are involved;

3.4.4. For the purpose of protecting your or other individual’s life, property and

other major lawful rights and interests, where it is hard to obtain your prior consent;

3.4.5. The Personal Information is disclosed voluntarily by you to the public;

3.4.6. The Personal Information is collected from the information disclosed through

lawful public channels, such as lawful news reports or information disclosure by the

government.

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4. User Information Management

4.1. You may log in to the “administrator page” of our client to inquire and

administrate (change or delete) the basic business information (house area, family

status, and house address) and family member information submitted by you for

the use of our services.

4.2. You may submit a request for deletion of user information to us under any of

the following circumstances:

4.2.1. Our user information processing violates any law or regulation;

4.2.2. We collect or use your user information without your express consent;

4.2.3. Our Personal Information processing materially breaches the agreement

with you.

For the purpose of security, you may be required to provide a written request or to

otherwise identify yourself. We may ask you to identify yourself before processing

your request.

5. Use of Cookie and Similar Technologies

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5.1. In order to ensure the normal operation, provide you with a more convenient

visit experience and recommend contents that may be of interest to you, we will

store small data files named “cookie” on your client. Cookies usually contain

identifiers, site names and certain numbers and characters. We can only read the

cookies provided by us.

5.2. Cookies are able to store your preference. When you visit our website next

time, we will be able to display the information you need.

5.3. You may manage cookies according to your preference or clear all cookies

stored on your mobile device. However, if you do so, you need to change the user

setting each time you visit our website.

5.4. In addition to cookies, we will use beacon, pixel tag and other similar

technologies on our website.

6. User Information Security

6.1. We attach great importance to the security of your information. We endeavor

to take all kinds of physical, electronic and administrative security measures to

protect your use information from unauthorized access, disclosure, use,

manipulation, damage or loss. We will use encryption techniques to improve the

security of user information, use trusted protection mechanisms to protect

user-information from malicious attacks, deploy access control mechanism to

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ensure the user-information is accessible only to authorized personnel to the

maximum extent possible, and hold training sessions about security and privacy

protection to enhance our employee’s awareness of the importance of user

information protection.

6.2. We will take reasonable and practical measures to avoid collecting irrelevant

and unnecessary user information to the maximum extent possible. We will retain

your user information only for the period as is necessary to achieve the purposes

outlined in this Policy unless it is agreed by you and us to prolong the retention

period or permitted by law. Upon the expiration of such retention period, we will

delete or anonymize your Personal Information.

6.3. Upon the occurrence of any user information security incident (such as

disclosure or loss), we will, in accordance with the requirements of laws and

regulations, notify you of the following matters: basic information and possible

influence of such security incident, handling measures we have taken or will take,

suggestions on how you may prevent or reduce risks on your own, and remedies to

be taken for you. We will notify you of the relevant information of such incidents

through email, letter, phone, and push notification. If it is difficult to notify each user

information subject one by one, we will publish the announcement reasonably and

effectively.

6.4. In addition, we will also report the handling of user information security

incidents according to the requirements of regulatory authorities.

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6.5. If the operation of our products or services stops, we will take reasonable

measures to protect your user information security, including timely stop further

collection of your user information, sending you a notice thereof on a personal

basis or in the form of an announcement, and deleting or anonymizing your

Personal Information held by us.

6.6. If we intend to use your user information for any purpose other than those

specified when we collect the same or beyond the scope that is directly or

reasonably relevant, we will inform of you the same again and obtain your express

consent.

7. Protection of Minors

We attach importance to the protection of the Personal Information of minors. If

you are a minor, we suggest that you ask your guardian to read this Privacy Right

Policy carefully, and you may use our services and/or provide us with information

subject to the consent of your guardian.

8. Update of This Privacy Right Policy

8.1. There might be modifications of this Privacy Right Policy.

8.2. Without your express consent, we will not restrict the rights you are entitled to

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under this Policy. We will publish any modification of this Policy on a specific web

page.

8.3. With respect to material modifications, we will also provide a more noticeable

notice (with respect to certain services, we will give notice in the form of an

announcement to specify the modifications of this Policy in detail).

8.4. Material change herein includes but is not limited to:

8.4.1. Material change of our service mode, such as the purpose of processing

user information, the type of user information we process and the way in which we

use user information;

8.4.2. Material change of control and organizational structure, such as the change

of owner due to business adjustment or bankruptcy buyout;

8.4.3. Change of the main subject to whom the sharing, transfer or disclosure of

user information is made;

8.4.4. Material change of your rights relating to the participation of user information

processing or the exercise manner thereof;

8.4.5. Change of our department responsible for the security of user information

processing, its contact information or complaint channel;

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8.4.6. High risk is indicated in the user information security impact assessment

report.

9. How to Contact Us

If you have any questions or comments on the contents of this Statement and

Policy or the practice of this Privacy Right Policy, you may contact us via the online

channel.

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Shenzhen Xtooltech Intelligent Co., Ltd
Company address: 17&18/F, Building A2, Creativity City, Liuxian Avenue, Nanshan
District, Shenzhen, China
Factory address: 2/F, Building 12, Tangtou Third Industrial Zone, Shiyan Street, Baoan
District, Shenzhen, China
Service-Hotline: 0086-755-21670995/86267858
Email: marketing@xtooltech.com
supporting@xtooltech.com
Fax: 0755-83461644
Website: www.Xtooltech.com

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