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20 views

Transcript

Uploaded by

GIOVANNA
Copyright
© © All Rights Reserved
Available Formats
Download as TXT, PDF, TXT or read online on Scribd
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Shivam S (26/2/2024, 20:55:56): Hi!

Thank you for contacting Banana Republic


Factory customer service. My name is Shivam
To protect your privacy, please do not share or enter any sensitive information
(like credit card # ) during our chat.
Giovanna (26/2/2024, 20:56:23): Está bien gracias
Giovanna (26/2/2024, 20:56:44): Quiero saber cómo va mi pedido
Shivam S (26/2/2024, 20:57:05): May I please know your concern In English language.
Giovanna (26/2/2024, 20:57:20): No hablo ingles
Giovanna (26/2/2024, 20:57:25): Solo español
Shivam S (26/2/2024, 20:57:31): ?
Giovanna (26/2/2024, 20:58:01): Me puedes ayudar a saber cómo va mi oedido
Shivam S (26/2/2024, 20:58:17): I am so sorry for the inconvenience you faced, To
ensure that all of your questions are answered accurately and completely, we only
accept live chat correspondence in English. If you are not currently able to chat
in English, please call on this number 1-877-205-5009
Shivam S (26/2/2024, 20:58:31): Press 1 for Korean

-Press 2 for French -Press 3 for Spanish

-Press 4 for Portuguese


Giovanna (26/2/2024, 20:58:49): Este número que me has dado no me ayuda con mi
pedido
Giovanna (26/2/2024, 20:59:31): Te doy el número de confirmación
Shivam S (26/2/2024, 21:00:03): I am really sorry for the issue but as a chat agent
we can only assist the customer on English language. I would request you that
please share you concern in English language?
Giovanna (26/2/2024, 21:00:08): 1HWDT3M
Shivam S (26/2/2024, 21:00:52): May I please know your concern In English Language?
Giovanna (26/2/2024, 21:01:11): No solo en español
Giovanna (26/2/2024, 21:01:23): Necesito saber el estado de mis compra
Shivam S (26/2/2024, 21:02:07): Giovanna, I am really sorry for the issue but If
you are unable to share your concern In English language I would suggest you that
please call on 1-877-205-5009 this number.
Shivam S (26/2/2024, 21:02:08): Press 1 for Korean

-Press 2 for French -Press 3 for Spanish

-Press 4 for Portuguese


Giovanna (26/2/2024, 21:02:34): Ese número no puede ayudar ya llame
Shivam S (26/2/2024, 21:03:43): I am really sorry for the issue but as a chat agent
we can only take the chat an English language.
Giovanna (26/2/2024, 21:04:16): Y ahora quien me ayuda
Giovanna (26/2/2024, 21:05:51): Necesito de su ayuda
Giovanna (26/2/2024, 21:06:09): Por favor solo quiero saber cómo va mi pedido
Shivam S (26/2/2024, 21:06:30): I am sorry but we are not taking chats in Spanish
language. I would request you to please call us or help me with your concern in
English language.
Shivam S (26/2/2024, 21:06:41): So that we can look into your concern.
Giovanna (26/2/2024, 21:07:24): Pero debe haber alguien que me ayude
Giovanna (26/2/2024, 21:07:35): Porque es ta complicado
Shivam S (26/2/2024, 21:08:46): I am really sorry and I never want a customer to go
unhappy and trust me, I am sharing the best possible information in my knowledge
and resources.
Giovanna (26/2/2024, 21:09:19): Solo quiero saber si mi pedido llegará con dice
Shivam S (26/2/2024, 21:10:10): I would request you to please call us at and press
3 to get the assistance.
Shivam S (26/2/2024, 21:10:20): is there anything else that I can help you?
Giovanna (26/2/2024, 21:10:38): A ese
Giovanna (26/2/2024, 21:11:38): telefono ya l llame y dicen que no pueden ayudarme
con lo que solicito
Giovanna (26/2/2024, 21:12:16): Solo deseo saber si mi pedido llegará en la fecha
indicada
Shivam S (26/2/2024, 21:12:20): I deeply and apologize for how disappointing this
experience has been for you. I completely understand your frustration, and again I
am so sorry for how much of a hassle this has been.
Giovanna (26/2/2024, 21:12:53): Cómo se dice que llegará el 1 de marzo
Shivam S (26/2/2024, 21:14:27): I am really sorry for the issue but as a chat agent
we don't have access to take the chat in Spanish language we can only take the chat
in English Language.
Shivam S (26/2/2024, 21:14:28): .I would request you to please call us at 1-877-
205-5009 and press 3 to get the assistance.
Shivam S (26/2/2024, 21:14:37): Press 1 for Korean

-Press 2 for French -Press 3 for Spanish

-Press 4 for Portuguese


Giovanna (26/2/2024, 21:14:47): Ellos dice que no pueden ayudar

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