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A229 Pro English Manual

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0% found this document useful (0 votes)
87 views22 pages

A229 Pro English Manual

Uploaded by

Syam Sanal
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 22

USER MANUAL

Scan to Access User Guide Videos

Scan to Access User Manual Pro

V23.09.26 Copyright C 2023 VIOFO Ltd. All Rights Reserved.


Table of Contents Product Overview
1. Product Overview 1
Standard Items
Optional Accessories Standard Items
Product Diagram
2. Installation 9
Insert / Remove the Memory Card
Install the Front Camera
Install the Static Sticker (Optional)
Install the Rear Camera (Optional)
Install the Interior Camera (Optional) Pro

Remove Cameras

3. Dash Cam Recording Operation 18 Front Camera Type-C Data Car Charger CPL
+GPS Mount Cable Adapter
Initial Setup
Power On / Off
Loop Recording
Emergency Recording
Disable / Enable Audio Recording
Parking Mode
4. Playback and Manage Videos 23 Spare Front Trim Removal Windshield
Mount Sticky Pads Tool Static Stickers x2
Playback Video on Dashcam
Playback Video on VIOFO APP
Playback Video on PC
Video File Storage Location * Note: The USB data cable is only for connecting the
5. Review and Control on Smartphone 25 camera with computer to transfer video files or
upgrade firmware, not for charging the camera.
Connect to Smartphone
APP Layout Overview

6. Install Accessories 28
Install CPL Optional Accessories
Install Bluetooth Remote Control (Optional)

7. Dashcam Settings 30
Video Settings
System Settings
File Lists

8. Firmware Upgrade 38 Rear Interior Rear Camera Interior Camera


Camera Camera Cable (6M) Cable (1M)
9. Notice 38
10. Customer Service 40
1
1

Bluetooth HK4 MicroSD


7
Control Hardwire Kit Card 5 6
3 4
2

Pro

Product Diagram

Front Camera (Main Unit)

1 - Rear Camera Port / Power In / microSD Card Reader


Mode (computer)
2 - Reset Button
3 - Power Status Indicator
4 - Recording Status Indicator
6 5 - GPS Status Indicator
6 - Microphone Status Indicator
7
1 7 - Wi-Fi Status Indicator
2 4
3 Pro
5

1 - Menu / Power On|Off


2 - Menu Up / Recording Start | Stop
3 - Menu Confirm / Video Protect / Playback 3
4 - Menu Down / Microphone On | Off
5 - Wi-Fi On | Off
6 - Memory Card Slot 1 - USB Power Port
7 - Interior Camera Port 2 - Mount (GPS Module)
3 - Lens

2 3
Rear Camera (Optional) LED Indicators

LED Led Status Behavior


1 Flashing Red Updating Firmware
PWR Solid Red Power On
3
2
Off Power Off
Solid Red Recording
REC
Flashing Red Not Recording
1. Bracket Flashing Blue GPS Signal Receiving
2. Power In
GPS Solid Blue GPS Signal Received
3. Lens
Off GPS Disabled
Solid Blue Audio Recording On
MIC
Interior Camera (Optional) Off Audio Recording Off
Flashing Blue Wi-Fi On and Waiting Connecting
3 Wi-Fi Solid Blue Wi-Fi Connected
1
Off Wi-Fi Disabled
4
5
2

1. Bracket
2. Power In
3. Lens
4. Infrared LED
5. IR Light Sensor

4 5
Buttons and Icons

Mode Buttons Behavior Mode Buttons Behavior

Long press to power off Return to previous menu /


Click once to take photo Exit playlist

Click once to stop recording Menu up / Change playback


speed / Delete the video
Click once to lock the file being
Recording recorded Playlist
Mode Select the current video / Play /
Mode
Click once to enable / disable Pause
audio recording
Long press to enable / disable Menu down / Change playback
parking mode speed / Lock current / Unlock
current video
Long press to enable / disable Wi-Fi
Click once to change live video
N/A
source

Mode Buttons Behavior Mode Buttons Behavior

Click once to enter menu Exit setting menu / Return to


previous menu
Click once to start recording
Long press to format the card
Menu up
Standby Long press to enter playlist
Setting
Mode Menu
(Not Click once to enable / disable Enter / Confirm setting options
Mode
Recording) audio recording
Long press to enable / disable
parking mode Menu down

Long press to enable / disable Wi-Fi


Click once to change live video N/A
source

6 7
Display Overview
Installation

HDR 00:00:00 Insert / Remove the Memory Card


1 2160P30

G
Insert the memory card
Ensure the camera is turned
off. Hold the memory card
in the orientation shown,
slide it into the card slot
until you hear a click.
31/08/2023 15:58:01 MPH Pro

Remove the memory card


Recording Mode Wi-Fi Status Ensure that the camera is turned off, and then push
the edge of the memory card with your fingernail.
Recording Status Emergency Lock The card will spring out far enough to be removed.

Loop Recording Status 00:00:00 Recording Time


Note:

G-sensor Status • The microSD card is sold separately. The microSD card
2160P30 Video Resolution
must have a Class-10 or UHS-I rating and the capacity is
up to 512GB.
Parking Mode GPS Status • We recommend that you buy VIOFO industrial grade
microSD card for extended endurance, excellent
Parking Motion Detection Voice Control performance and reliability.
• Memory card must be formatted before first use. Please
format the card on a computer or in the camera to the
HDR Status microSD Card Status
exFAT or FAT32 file system.
• Please turn off the A229 Pro before inserting or
Microphone Status MPH GPS Speed removing the microSD card.
• Inserting or removing the microSD card while recording
may destroy the files.

8 9
Format the memory card Install the Front Camera
Memory card must be formatted before first use.
1. Select a location on the windshield behind the
rear-view mirror where the camera will not obstruct the
Format the memory card in the camera driver’s view while driving.
To format the card in the camera, either use the
VIOFO App and the format option in the Settings,
or alternatively long press the [ ] button.
Best mounting location

Format the memory card using a computer


To format the memory card on your computer, follow
your computer’s user manual.
For deep formatting of the memory card, you can also
download the GUIFormat tool from our official website:
https://viofo.com/download/guiformat.exe Connect to car
cigarette lighter socket

2. Wipe clean the installation surface of the windscreen


Note: with a dry cloth, it must be grease free for the sticky pad
We suggest formatting the card periodically to ensure to stick firmly.
the best performance of the camera. 3. Mount the dashcam directly to the windshield with the
sticky pad, or attach the static sticker to the selected
Formatting the card will erase all data permanently,
location before installation (Refer to guide on page 13).
please back up important data beforehand.
4. Peel the protection film off the sticky pad and camera
lens.

10 11
Install the Static Sticker (Optional)
5. Fix the camera on the selected location.
6. Adjust the Lens Angle 1. Wipe clean the surface of the windscreen before
- Look at the live view on the LCD. installation.
- Adjust the angle of the lens up / down if necessary. 2. Peel the red sign protective film off the static sticker,
then attach the sticker to the windscreen. Press it for a
few seconds, making sure no bubbles are left.

3. Peel the green sign protective film off the static sticker.

7. Connecting to Power

2 4. Peel the protection film off the sticky pad on the mount,
and attach it to the sticker. Press the camera hard for a
few seconds, making sure it is attached firmly.

Insert the car charger USB cable’s male port into the
camera mount's Type-C port. Plug the car charger
adapter into your vehicle’s 12V / 24V female power
socket.

12 13
Install the Rear Camera (Optional)

1. Select an installation location on the windscreen,


Front Camera
without defrost grid wires, and where the camera can 1
record the entire rear view.
2 Rear Camera
2. Wipe clean the installation surface of the windscreen
with a dry cloth.
3. Peel the protection film off the sticky pad and camera lens.

Install the Interior Camera (Optional)

4. Fix the rear camera on the selected location. 1. Select an installation location.
5. Connecting with Rear Camera 2. Wipe clean the installation surface of the windscreen
Power off the product and connect the rear camera with a dry cloth. Select a location on the windscreen,
cable to the front camera (main unit). without defrost grid wires, and where the camera can
Cable routing should be as shown in the following two record the entire Interior view.
diagrams. 3. Peel the protection film off the sticky pad and camera
lens.

Pro

4. Fix the Interior camera on the selected location.

14 15
5. Connecting with Interior Camera.
3. To ensure a clear view on rainy days, the lens should
Use the Interior camera cable to connect the two
be positioned within the windshield wiper’s sweeping
cameras. Power off the product and connect the
range.
interior camera cable to the front camera (main unit).
4. Do not install / mount the camera on or near airbag
Cable routing should be as shown in the following two
panels.
diagrams. Use the cable clips to help fix the two cables
5. Installation / mounting location should not be affected
conveniently and safely.
by sun control film (window tint). There should not be any
other electronic equipment close to the camera for
optimal performance.

Note:
Do not install / mount the camera or cables near an
airbag panel or within the airbag’s working range.
The manufacturer is not liable for any injury or death
caused by deployment of the airbag.
Pro

Remove Cameras

To remove the front camera from its bracket, slide the


camera to the right and pull the front camera out of the
Interior Camera Front Camera mounting bracket.

Tips:
1. Do not install / mount the camera in a location that
interferes with the driver’s visibility and safety. Note:
2. Install / mount the camera close to the rearview mirror When you want to plug and unplug the rear or interior
so that both sides of the scene being recorded are camera, please turn off the camera first.
equally covered by the camera’s FOV (field of view).

16 17
Dash Cam Recording Operation

Initial Setup

Upon the first activation of the dashcam, please perform ③ Confirm Auto Time and Date Setup
the initial setup by setting the language, time zone and Press the OK [ ] button to confirm.
speed unit.

① Language Setting
When prompted with the initial setup dialog to set a Time & Date Setup
language, press the menu up [ ] and menu down Your Dash Cam will automatically
[ ] buttons to select the language, and press the OK set the time & date when a
satellite signal has been received.
[ ] button to confirm.

Language
OK
简体中文
繁体中文
English
Français
④ Speed Unit Setting
español Press the menu up [ ] and menu down [ ]
portugués buttons to select the speed unit, and press the OK [ ]
OK 1/3 button to confirm.

② Time Zone Setting Speed Units


Press the menu up [ ] and menu down [ ] MPH
buttons to select the time zone, and press the OK [ ] KMH
button to confirm. You can also press the [ ] button
to return to the previous level to modify settings.

Time Zone
GMT-2 OK
GMT-1
GMT+0
GMT+1
GMT+2
GMT+3

OK 3/6

18 19
Loop Recording

⑤ Format microSD Card 1. Insert a microSD card into the camera’s card slot and
Memory card must be formatted before first use. automatic loop recording will begin once the camera
Select the [ ] and press the OK [ ] button to detects power.
confirm formatting the memory card. After successful 2. Time frame for each video file is 1 / 2 / 3 / 5 / 10 minutes.
formatting, the camera will automatically restart and
3. When there is insufficient space on the microSD car,
power on.
loop recording will automatically overwrite the oldest
Format microSD Card files (one by one).
4. Loop recording files are saved to microSD card:
All data will be deleted
\DCIM\Movie.

Emergency Recording
OK
1. Automatic emergency recording
When the G-sensor is activated by a collision, the
Note: current footage will be locked automatically to avoid
• The above settings can be modified anytime from being overwritten by loop recording.
the settings menu. 2. Manual emergency recording
• After restoring device to factory settings, the initial
Pressing the [ ] button during a recording will lock
setup interface will also be triggered upon startup.
the current file being recorded. Once locked, the file
will not be overwritten by the loop recording feature.

Power On / Off Note:


Collision detection sensitivity can be adjusted in
1. When you start the engine, the camera will turn on and settings under the “G-sensor” option. Locked files are
begin recording automatically. saved to microSD card: DCIM \ Movie \ RO
2. When you turn off the engine or unplug the charging
cable from the power adapter, the camera will stop
recording and turn off. Disable / Enable Audio Recording
3. Short press [ ] button to power on the camera.
Pressing the [ ] button once to turn off / on audio
Long press [ ] button to power off the camera.
recording, [ ] LED light will be off / solid Blue.

20 21
Parking Mode
Playback and Manage Videos
There are three options for parking mode.

1. Auto Event Detection Playback Video on Dashcam


The camera will automatically record a video sequence
while a moving object is being detected during parking 1. Under standby mode (not recording), long press [ ]
mode. It will stop recording when no new movement is button to enter the playlist.
detected. 2. Use the arrow buttons [ ] to select the desired
video and press the button [ ] to play.
2. Time Lapse Recording
Time lapse records a video at low frames at 1 / 2 / 3 / 5 / 3. Press the [ ] button to exit.
10 fps, it keeps recording continuously without audio
recorded.
Playback Video on VIOFO APP
Note: Audio cannot be recorded in time-lapse mode.
Long press the Wi-Fi button to enable Wi-Fi. Connect
Wi-Fi on your phone first. Open VIOFO app and choose
3. Low Bitrate Recording "Connect your camera" to use your phone to control
This mode uses low bitrate to record video and audio, the dashcam. You can play and manage files through
and uses small file sizes for continuous recording. the APP. You can check the app introduction refer to
[ Review and Control on Smartphone ].
Note: Parking mode provides surveillance of your
parked vehicle only when the engine is off and the Playback Video on PC
USB Type-C Hardwire Kit is used to provide continuous
power. The Hardwire Kit also protects your car battery
from being drained. We recommend buying the 1. Remove memory card from dashcam.
VIOFO HK4 ACC hardwire kit cable for parking mode Before removing the memory card, make sure you have
recording. switched off the Dashcam.
2. Insert the memory card into a microSD card adapter or
card reader connected to your PC.
3. Open the DCIM folder, using VLC or another video
player to playback the video.

Note: For your PC with a microSD slot, you can directly


insert the memory card into it.

22 23
Video File Storage Location
Review and Control on Smartphone

Recording Mode Behavior Connect to Smartphone


Loop Recording The VIOFO app allows you to control your camera
( Including Motion Detection ) DCIM \ Movie
remotely by using a smartphone. Features include full
Emergency Recording camera control, live preview, playback and video
DCIM \ Movie\ RO
( Locked Video ) recording.

Parking Recording Android Device


( Auto Event Detection / Android users can download the app from Google Play,
DCIM \ Movie \ Parking
Time-lapse Recording / Low or download the APK directly from our official website:
Bitrate Recording ) https://viofo.com/en/content/13-app/
Snapshot DCIM \ Photo IOS Device
IOS users can download the app from the App store.

File Format Definition


Files recorded by front camera, interior and rear Download on the GET IT ON
App Store Google Play
camera are saved separately.

Connect VIOFO APP


F for the front camera
I for the interior camera Turn on the Wi-Fi in the menu or long press the [ ]
2023_0821_180010_062PF.MP4 R for the rear camera button. When the Wi-Fi is on, Wi-Fi name (SSID) and the
2023_0821_180010_063PI.MP4 password appear on the camera LCD screen.
2023_0821_180010_064PR.MP4 P for the video recorded
in the parking mode. HDR 00:00:00
1 2160P30
Year Date Time Sequence Number
G

SSID: VIOFO_A229P_5E8A
WPA2: 12345678
31/08/2023 15:58:01 MPH

24 25
• Step 1: Use the phone to connect A229 Pro Wi-Fi. When
the phone is connected with the dashcam, the LED light on
the camera shows solid blue. 1 2 2023/08/30
• Step 2: Open VIOFO app and choose "Connect your
camera" to use your phone to control the dashcam.
• Step 3: Now you can see the live view of both cameras. 3
You can change the settings and check the files on the app.

4 5
APP Layout Overview

Choosing "Connect your camera" to use your phone to


control the dashcam.
6 7

8 9 10 11 12 13

2
3
Preview Video
4
5
6 1 - Rear Camera Live Video 8 - Go to Video File Lists
7
2 - Interior Camera Live Video 9 - Start / Stop Recording
3 - Front Camera Live Video 10 - Go to Dashcam Settings
4 - Audio Recording Status 11 - Video File Lists
5 - Motion Detection Status 12 - Download Video Files
6 - Switch Camera Video Source 13 - Delete Video Files
7 - Take a Video Snapshot

1 - Menu 5 - Official Support


2 - Home Page 6 - Firmware Update
3 - Downloaded Video 7 - VPN connection
4 - VIOFO Official Facebook Page

26 27
Install Accessories

Install CPL Install Bluetooth Remote Control (Optional)

The CPL (Circular Polarizing Lens) can be used to reduce With the Bluetooth Remote Control (optional) mounted in
reflections and glare from the window glass and road a convenient location on your dashboard, you can safely
surfaces that can otherwise damage image quality, this protect important videos from being overwritten, without
works in the same way as polarized sunglasses, getting needing to take your eyes off the road. When you press
more saturated and beautiful video. the Bluetooth Remote, the camera will lock the current
video file and take a video snapshot.

Pairing with dash camera


• Power on the camera.
• Press and hold the video lock button on remote control
for 3 seconds to pair with camera.
• If get paired successfully, the LED indicator of the remote
turns blue.

When installing the CPL, you need to


align the white mark on the CPL with the
corresponding mark on the camera.
Pro

28 29
• Loop Recording: 1 / 2 / 3 / 5 / 10 Minutes.
Dashcam Settings Recording will begin automatically after powering on
with a microSD card in the device. Each recorded file is
You can set the dashcam settings according to your one minute long as a default and the old footage will be
needs and preferences using the camera or the VIOFO replaced when microSD card storage is full.
App. To enter the settings menu, please stop recording
first. • Record Audio:
Turn on and off the microphone. This can also be
Video Settings changed during recording by pressing the
microphone button [ ].
• Resolution:
• Exposure Value (Front / Rear / Interior):
1. Front Camera:
Adjusting the value of the EV (Exposure Value) properly
3840x2160P 30fps
can create better footage under different light sources.
2560x1440P 30fps
It ranges from -2.0 to +2.0. You can adjust the EV for the
1920x1080P 30fps
front, rear and interior cameras separately. The default is
2. Front Camera + Rear Camera:
set at 0.0.
2160P30+1440P30
1440P30+1440P30
1080P30+1080P30 • HDR (High Dynamic Range):
3. Front Camera + Interior Camera: Off / On / Auto HDR Timer. The default setting is Off.
2160P30+1080P30 The multi-exposure HDR technique helps automatically
1440P30+1080P30 balance the lighting in over bright and over dark
1080P30+1080P30 areas to avoid over exposure issues.
4. Front Camera + Rear Camera + Interior Camera:
2160P30+1440P30+1080P30 • G-Sensor:
2160P30+1080P30+1080P30 The G-sensor measures shock forces and locks the
1440P30+1440P30+1080P30 video recorded at the time. The settings from “low to
1080P30+1080P30+1080P30 high” determine the amount of force needed to lock
the file from being overwritten. We recommend that
• Video Bitrate: Low / Normal / High / Maximum. you set it at low.
You can set the bitrate for video. High bitrate may
improve the quality and smoothness of the video, • Stamp:
especially when recording fast motion or high contrast Choose to imprint the information on the recorded video.
scenes. Using high bitrate mode may decrease the Date Stamp / GPS Speed Stamp / GPS Coordinates
amount of recording time available on your memory Stamp / Custom Stamp / License Plate Stamp / Logo
card. Using low bitrate will save space and record for Stamp / Brand Model Stamp.
longer time.

30 31
• Time-lapse Recording: Off / 1 / 2 / 3 / 5 / 10 fps. Parking Recording Timer:
Record video from frames captured at specific time "Off" means the camera will keep recording until the
intervals to conserve memory and reduce the time it hardwire kits cut the power supply.
"1 Hour" means the camera will shut down after it gets
takes to review video. The default is off.
into parking mode for 1 hour.
• IR LED: Off / On / Auto.
Enter Parking Mode Timer:
"On" means IR lights are always on, so the video color is
Set the timer for entering parking mode. (Only for
black and white. "Auto" means the dash cam will decide hardwire cable, if you use external battery, this
to turn on/off infrared lights with different light condition. function will not work.)
"Off" means the IR lights are all turned off. "Off" means the camera will enter parking mode right
away when the engine is off.
"90 Seconds" means the camera will enter parking
• Parking Recording
mode 90 seconds after the engine is off.
Parking Mode:
There are 3 options under parking mode: Parking G-sensor:
① Auto Event Detection The G-sensor detects significant or sudden movement
(such as an impact or collision), it will trigger an event
The camera will automatically record a video
recording. We suggest setting it to High Sensitivity in
sequence while a moving object is detected during parking mode recording.
parking. It will stop recording without new movements.
② Time Lapse Recording Parking Motion Detection:
Time lapse records a video at low frames at 1 / 2 / 3 / Adjusts the sensitivity of the motion detection so minor
5 / 10 fps, it keeps recording continuously without motion caused by wind or rain doesn't trigger a
recording.
audio recorded.
③ Low Bitrate Recording
• Image Rotate & Mirror:
This mode uses low bitrate to record video and audio, Turn on / off the Rear camera image rotate and mirror.
and uses small file sizes for continuous recording. Turn on /off the Interior camera image rotate and mirror.

Note: • Custom Text Stamp:


1. We recommend that you buy VIOFO HK4 ACC hardwire Imprint the customize text on the recorded video.
kit cable for parking mode recording.
2. In case you park the car outside in hot summer, we • License Plate Number:
highly recommend time lapse recording mode. If the
Imprint the car number on the recorded video.
temperature inside the car goes above 60°C, we advise
turning off the dashcam to avoid recording errors or even
irreversible damages.

32 33
• Live Video Source: • Parking Mode LED:
Front Camera / Interior Camera / Rear camera / Rear All Off / All On / Power LED Only.
Overlaid / Front Overlaid / All Cameras. You can enable / disable the LED lights under Parking
Mode.

• Beep Sound:
System Settings Off / Only Keytone / Only Boot Sound / All.
You can enable/disable the button and startup sounds.

• Wi-Fi: Off / 2.4GHz / 5GHz.


• Voice Notification:
Set it On / Off. Press the [ ] button for 3 or 5
seconds to enable Wi-Fi quickly. We recommend Turn on / off the voice notification.
choosing 5GHz Wi-Fi mode.
• Voice Notification Volume: Low / Medium / High
• Time Zone:
Adjust the volume of the voice notification.
Set the current time zone for GPS time and date
calibration.
• Voice Control:
Note: Turn off / on the voice control.
the time zone must be manually adjusted for daylight
When Voice Control is turned on, you can control the
savings.
camera with spoken commands, using your voice to
take photos, turn on/off Wi-Fi, start recording, and more.
• Date/Time:
Set system date / time. Note:
Voice command language should be consistent with
• Boot delay: dashcam system language in following four options:
The camera will boot seconds delay when powered English, Chinese, Russian, and Japanese. For all other
on. The settings are Off / 5 Seconds / 10 Seconds. dashcam language systems, English is the only
language to trigger voice control function.
• LED:
All Off / All On / Power LED Only.
• Voice Command:
You can enable / disable the LED lights.
Voice recognition commands. You can issue different
voice commands to remote control the camera, like:

34 35
- Take Photo - Video Start
- Turn On Audio - Turn Off Audio Note:
- Turn On Screen - Turn Off Screen Note: Once you format the card, all information will be
- Turn On Wi-Fi - Turn Off Wi-Fi deleted and unrecoverable. Make sure to back up all
files that you needed before formatting.
- Show Front Camera - Show Rear Camera
- Show Both Cameras - Lock The Video
• Format Reminder: Off / 15 / 30 / 60 Days.
Set regular reminders for formatting the memory card.
• GPS:
Turn on / off GPS logger. A GPS module is used to
include the location data in the recorded videos. If • Default Setting:
disabled, your camera will no longer measure your Restore device to factory settings.
speed and position; nor synchronize the time / date.
(Only available when connecting with GPS signal)
Please use “Dashcam Viewer” to playback videos and • Version:
to visualize your position and speed on your computer. Check the current firmware version of the camera.

• Speed Units:
Kilometer per hour (KMH) and miles per hour (MPH) are
available for speed units.
File Lists

• Screen Saver:
The screen goes black by default after 1minute while • Video:
recording. You can set it by adjusting different time Video File Lists.
intervals on menu.
• Photo:
Photo File Lists.
• Frequency:
Set it to minimize flickering and banding in the recorded
video.

• Language:
Display language setting. (English, Traditional Chinese,
French, etc.)

• Format:
The operation will delete all data on the microSD card.

36 37
Firmware Upgrade

Follow the instructions on this website to upgrade the firmware: • Reorient or relocate the receiving antenna.
(https://viofo.com/content/42-help-and-support/) • Increase the separation between the equipment and
receiver.
Note: • Connect the equipment into an outlet on a circuit
• Before using a microSD card to upgrade the different from that to which the receiver is connected.
firmware, formatting the card in the camera is • Consult the dealer or an experienced radio / TV
necessary to ensure stable read and write operation. technician for help.
• Do not unplug or power off the camera during a
firmware upgrade, it may cause the camera to Caution:
subsequently fail to boot. Any changes or modifications to this device not explicitly
approved by the manufacturer could void your authority
to operate this equipment.
This device complies with part 15 of the FCC Rules.
Notice Operation subjects to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received,
FCC Statement
including interference that may cause undesired
This equipment has been tested and found to comply with
operation.
the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide This equipment complies with FCC radiation exposure limits
reasonable protection against harmful interference in a set forth for an uncontrolled environment. This equipment
residential installation. This equipment generates, uses and should be installed and operated with minimum distance
can radiate radio frequency energy and, if not installed 20cm between the radiator & your body.
and used in accordance with the instructions, may cause
harmful interference to radio communications. However, Shenzhen VIOFO Technology Co., Ltd, declares that this
there is no guarantee that interference will not occur in a Radio Frequency peripheral is in compliance with the
particular installation. If this equipment does cause essential requirements and other relevant provisions of
harmful interference to radio or television reception, which Directive 1999/5/EC.
can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference
by one or more of the following measures:

38 39
Customer Service

Video Sharing

Share videos caught on VIOFO camera with us. Let’s


Thanks for choosing VIOFO! enjoy your new findings together! Gain a chance to
From the date of purchase on, all products are get a mysterious gift at [email protected].
warranted for 12 months and all accessories are
warranted for 3 months. VIOFO offers lifetime
technical support for all our users. We are
committed to making sure that you are 100% How to Contact Us?
satisfied with our products and services.
Submit a ticket at support.viofo.com

Live chat box at www.viofo.com

[email protected]
Product Registration Program
www.facebook.com/viofo.world
VIOFO also have Product Registration Program to help
customers extend warranty by 6 months. +86 755 8526 8909 (CN)
Visit www.viofo.com and register your new product to
Mon-Fri 9am-6pm
extend the warranty from 12 months to 18 months.

Scan the QR code to activate Scan the QR code to submit a ticket


6-month extended warranty now

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