ANNUNCIATION COLLEGE OF BACON SORSOGON UNIT, INC.

Magsaysay Avenue, Bibincahan, Sorsogon City

ACTIVITY: No.3
NAME: James Paul F. Raquel
SUBJECT: MONDERN TRENDS IN ADMINISTRATION AND SUPERVISION
SEMESTER: 1st Semester
SY: 2021 - 2022
PROFESSOR: Virginia D. Detera Ph. D

1. Give the difference between attitudes and behavior. List down 5 examples each.
An attitude describes an individual’s state of mind with respect to a situation, person or thing. These
are highly specific such as an employee’s attitude towards a particular task. It is common for the
same individual to adopt a complete different attitude depending on the context, there are four basic
types of attitude such as Positive Attitude, Negative Attitude, Neutral Attitude and Sikken Attitude;
example of attitudes are Brave, Cheerful, Calm, Humble, Friendly etc.; while behavior is the actual
expression or manifestation of one’s feelings, action, or inaction orally or/ and through body
languages. It is an action that is observable or measurable, Behavior is observable. It is what we see
or hear, such as when someone is sitting down, standing up, speaking, whispering, yelling or writing,
for example someone may show anger by making a face, yelling crossing his/her arms and turning
away from another person.

2. What are the two languages of communication? Discuss them and give their
importance.
The Two languages of communication are Verbal and Non Verbal; Verbal Communication is the use
of language to convey information through speaking, it is often used in face to face communication,
Nonverbal Communication is the communication which utilized the body language, gestures and
facial expressions to convey information to others. The two languages of communication are very
important in human day to day life because often, we do not articulate ourselves clearly, or our words
or actions are misinterpreted. Through the help of these two languages of communication we can
clarify misunderstanding and provides missing information.

3. One way to influence people is “Be there at the crossroads”. What does it mean?
One way to influence people is being there at the crossroads, indeed, being on someone’s crossroad
or life is such a very significant way to influence them, going through life with them means sharing life
with them, the best way to influence someone is to be there when they are on the stage of their life
when they have a very significant decision.

4. Sometimes when we think of influencing others we commit mistakes. How can we avoid
this? Wat steps should be considered?
We often think of influencing others, but sometimes it ended up in committing mistakes, to avoid
these mistakes we have to set goals, we need to know exactly what we want the other person to do
or say after the encounter, we should not push too hard, if we push too hard we will not achieve our
objective rather it will damage the relationship and make it about them not about us, people do things
for their reason, not ours. Always find the hook to motivate people to act. These simple steps or
things may be considered when influencing others, (1) Have a calm, friendly attitude (2) Allow other
person to do most of the talking (3) Be willing to admit id you’re off track or have made a mistake (4)
See things from other person’s point of view (5) Guide the person to say “yes” early on and multiple
times during the discussion (6) Allow the person to reach conclusions on their own and feel it was
their idea and (7) Challenge the person by connecting outcomes to what they value most.
5. So that you and your co-workers will have no problem in the workplace, what should
you do! There are several ways. Wat are these?
Conflict in the workplace is unavoidable to a degree. There will be differences in opinion, strategy
and planning efforts. Here are some ways to avoid conflict with co-workers, (1) Avoid irrelevant
arguments, with so much going on during the normal workday, there are countless circumstances that
can lead to minor disagreements. It’s in your best interest to avoid irrelevant arguments. These are
usually personal differences that in the scheme of things, don’t really have an effect on your
productivity or performance. Some employees feel the need to try to change others and make them
plan or take action in the exact same ways that they do. Don’t waste your time or energy on issues
that don’t matter in the big picture. Adhering to this will keep you out of the majority of conflict in the
workplace. (2) Keep the organization’s best interest in mind, when employees are focused on their
own ego or personal agenda, conflict with others can ensue. How many times have you had other
colleagues try to get you to do their job duties or responsibilities? Have you ever seen a coworker
prioritize what is easiest or best for them over the organization? These are the types of actions that
can cause conflict and disagreement. Keeping the organization’s best interest in mind usually helps
everyone stay on track. You can consider mentioning the organization’s overall goals the next time
someone comes to you with self-serving requests. (3) Address issues with coworkers directly, if you
have an issue with someone, address your concerns with them directly. Don’t talk about a problem
with other people before discussing it with the primary coworker involved. This helps you avoid
gossip and drama in the workplace. Even if you are technically right in a situation or have the most
productive approach, your position can be compromised if it seems like you are talking about people
behind their back. Conversing to someone one-on-one might seem intimidating or uncomfortable.
However, it is a vital way to reduce conflict that might ensue when others get involved. (4) Stay calm
and objective during disagreements, even if you actively try to limit disagreements, conflict is natural
and will still occur. When a difference of opinion arises with a coworker, remain calm and objective.
This can be difficult if the other person is very emotional, upset, or rude. Use your normal tone and
speaking volume. Many conflicts can be de-escalated when one person stays calm and isn’t yelling,
interrupting, and talking over the other person. Don’t fall into the trap of trying to overcompensate or
prove why you are right to a colleague. Simply state your opinion or response and let things go.
Agreeing to disagree on a topic can help prevent future conflict. And (5) Focus on the facts, think
about what is at the root of your conflict. Are you and your coworker working towards the same
goal? Many disagreements are the result of people prioritizing different things and trying to achieve
different goals. Once you have clarity around the primary objective with your colleague, focus on the
facts of the situation. Conflict is usually the result of someone’s feelings being hurt in some way
and/or a high level of subjective reasoning. Having a conversation on the actuality of a situation can
be helpful. In the event this discussion doesn’t go well with your coworker, consider having a calm
conversation with your manager on the facts and circumstances.

6. How do you show to your fellow workers especially to your subordinates that you
understand them and you care for them?
In order to have a harmonious relationship with coworkers in the workplace, we can always show
understanding and care to our coworkers especially to our subordinates through these strategies;
Offering them help, think of the last time you were struggling at work and when someone lend you a
hand, and make it as your motivation, get personal, even you’re in the office don’t forget to establish
good relationship, Provide Recognition, everybody loves to get a pat on the back for a job well done
and that’s universal, always give recognition to your subordinates who performed really well because
it can boost their morale and motivation and Do something nice, little act of kindness won’t go
unnoticed particularly in the office. Go ahead and pick up some treats on your way into work one
morning, when in doubt, free food is always effective. Your co-workers are sure to appreciate those
little niceties and treats that you sneak every now and then.
 7. If you are a leader, don't lose your credibility. What are the possible results when you
are no longer credible to them?
Credibility positions leaders as a highly dependable source of expertise, information, and decision
making. A credible leader focuses on creating win-win situations for all. But what if we lose our
credibility? Well here are some possible results of losing them; when leader lose their credibility
sometimes subordinates never find courage to pursue the organizational objectives, they tend to
admit that when their leader is no longer credible generally the whole organization are included.
Sometimes when the leader loses credibility his/her subordinates stop obeying him/her and
sometimes it leads on making plots of impeachment.