90-190064-XX Cobalt27 Service Manual Casino INTL

Cobalt™ 27
Service Manual
90-190064-01
Casino INTL Baseline

June 2019
Technology Training & Support Services

10 Memorial Boulevard, Providence, RI 02903 USA
Cobalt™ 27 Service Manual
SOFTWARE AND HARDWARE FEATURES MENTIONED IN THESE MATERIALS MAY NOT BE AVAILABLE IN
YOUR JURISDICTION, BUT ARE MENTIONED FOR TRAINING PURPOSES ONLY.
Warranty
Information in this document is subject to change without notice and does not represent a commitment on the part of IGT, a
wholly owned subsidiary of IGT. No part of this manual may be reproduced or transmitted in any form or by any means,
electronic or mechanical, including photocopying and recording, for any purpose other than the purchaser's personal use
without written permission of IGT.
Nothing contained in this document shall be construed as a warranty. The warranty, if any, for a product shall be contained
in the contract with IGT for the purchase, lease or license of the product. ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE HEREBY DISCLAIMED. IN NO EVENT SHALL IGT BE
LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING BUT
NOT LIMITED TO LOSS OF USE, REVENUE OR PROFITS.
Hardware Warning!
The following servicing instructions and/or information is for use by QUALIFIED PERSONNEL ONLY.
Systems Trademark and Copyright Information
© 2019 IGT. All rights reserved.
Each and every use of an IGT trademark contained herein is intended to be protected and all rights are reserved.
Third-Party Trademarks
All other trademarks and registered trademarks are the property of their respective owners, without intent to infringe.
Hardware Trademark and Copyright Information
© 2019 IGT. All rights reserved.
Certain trademarks and/or service marks used herein are the property of their respective third party owners. The use of
such marks herein is for identification purposes only, and does not imply an endorsement by IGT of the mark owner, or
vice-versa, or that such mark owner has authorized IGT to promote its products and/or services.
Contact Information
IGT
10 Memorial Boulevard IGT Support
Providence, Rhode Island 02903 1-866-777-8448
1-401-392-1000
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2 Cobalt™ 27
Table of Contents
Chapter 1 Cobalt 27 Overview 5
Cobalt 27 Features 6
Specifications 7
Environmental Specifications 7
Electrical Specifications 7
Physical Specifications 7
Dimensions - 27" Configuration with Topper 8
Dimensions - 27" Configuration with Candle 9
Dimensions - 27" Configuration with Doors Open 10
External Components Overview 11
Cabinet Components 11
Player Panel Components 12
Lower Door Components 12
Basic Operational Instructions and Features 13
Security 13
Opening the Main Door 14
Opening the Lower Door 15
Opening the Cash Box Door 16
Accessing the Brain Box Secure USB Port 16
Door Monitoring 17
Internal Components Overview 18
Powering On 19
Chapter 2 Hardware 21
LCD Displays 22
Main LCD Display 23
Top LCD Display 24
On Screen Display (OSD) 24
LCD Removal 25
AC Box 26
AC Box Removal 26
Power Supply 27
Power Supply Removal 28
AVP 4.0v2 Brain Box 29
AVP 4.0v2 Brain Box Connectors 30
AVP 4.0v2 Brain Box Internal Components 31
Installation of Boot ROM file and APR00004 boot chip 33
Brain Box Removal 33
Cabinet Controller Board 34
Cabinet Controller Board Connectors 35
Cabinet Controller Board Removal 36
Audio Amplifier Board 36
Audio Amplifier Board Removal 37
Player Panel 37
Speakers 38
Player Tracking Display / Card Reader 38
USB Charging Port 38
Bill Validator and Printer Bezels 38
Cash Out and Service Buttons 38
Cobalt™ 27 3
Dynamic Button Panel 39
Simplified Button Panel 40
Player Panel Removal 41
Bash Button Removal 44
Cashout & Service Buttons Removal 45
Bezel LED Board Removal 45
Lighting 46
LED Control Boards 46
Air Filters 48
Air Filter Maintenance 48
Tower Light / Candle 48
Topper 49
Topper Media Controller 49
Topper Removal 50
Hard Meters 51
FutureLogic GEN5™ Printer 52
Printer Components 52
Printer Sensors 53
Loading Paper 53
Paper Jam 54
Printer Removal 55
iVIZION™ Bill Validator 57
Bill Validator Error Codes 57
Bill Validator Components 58
Bill Validator Sensors 59
Bill Jams 60
Bill Validator Chassis Removal 62
Appendix A Stand Mounting 63
4 Cobalt™ 27
Chapter 1 Cobalt 27 Overview
This manual describes the technical aspects of the Cobalt 27 EGM. The information contained in
this document includes component identification, installation instructions, and preventive
maintenance practices.
This section describes the technical aspects of the Cobalt 27 EGM including an overview of all of its
major components.
Topics include:
l Cobalt 27 Features on page 6
l Specifications on page 7
l External Components Overview on page 11
l Basic Operational Instructions and Features on page 13
l Internal Components Overview on page 18
l Powering On on page 19
Cobalt™ 27 5
Cobalt 27 Features
l Dual displays (27")
l Intelligent cabinet lighting
l AVP4.0v2 Electronics using Ascent software
l Player Panel configuration(s):
o Dynamic Button Panel with dual bash buttons and 10.1" LCD touchscreen
o Simplified Button Panel with 7 static buttons
l 24" Video Topper
l Player Tracking
l Hard Meters
Figure 1-1 Cobalt 27
6 Cobalt™ 27
Specifications
Environmental Specifications
Characteristic Specification
Storage 14°F (-10C) to 140°F (60C), 0% to 90% non-condensing
Operating 50°F (10C) to 100°F (38C), 10% to 90% non-Condensing
Electrical Specifications
120 V option 108 to 132 VAC
AC line voltage (single phase)
230 V Option 198 to 264 VAC
2.4 Amps
120 VAC @ 50/60 Hz
290 Watts
Power consumption (average)
1.2 Amps
230 VAC @ 50/60 Hz
288 Watts
Circuit breaker 10.0A, 115 V/230 V
990 BTU/hr @ 120 VAC
Heat flux (use for cooling requirements)
980 BTU/hr @ 230 VAC
Physical Specifications
Each machine's weight may vary depending on the configuration of features and
options. It is recommended that a reasonable factor of safety be incorporated to allow
for variances in design and manufacturing of the individual products.
Height with Topper 73.6" 187 cm
Height with Candle 56.8" 144.3 cm
Width 27.0" 69 cm
Depth 25.5" 64.78 cm
Weight with Topper 277 lbs. 125.65 kg
Weight with Candle 254 lbs 115.22 kg
Cobalt™ 27 7
Dimensions - 27" Configuration with Topper
Figure 1-2 Dimensions - 27" Configuration with Topper
8 Cobalt™ 27
Dimensions - 27" Configuration with Candle
Figure 1-3 Dimensions - 27" Configuration with Candle
Cobalt™ 27 9
Dimensions - 27" Configuration with Doors Open
Figure 1-4 Dimensions - 27" Configuration with Doors Open
10 Cobalt™ 27
External Components Overview

Cabinet Components
Figure 1-5 Cobalt 27 External Components
Label Description Label Description

1 Candle 6 Main Door
2 Topper 7 Lower Door
3 Top Display 8 Stand
4 Main Display with Touchscreen 9 Cabinet Lighting
5 Player Panel 10 Attendant Key / Reset Switch
Cobalt™ 27 11
Player Panel Components

For more information, see Player Panel on page 37.
Figure 1-6 Dynamic Button Panel Figure 1-7 Simplified Button Panel
Label Description
1 Speakers
2 Player Tracking Display (optional Card Reader)
3 USB Charging Port
4 Printer Bezel
5 Cash Out Button
6 Service Button
7 Bill Validator Bezel
Dynamic Button Panel with Dual Bash Buttons
8
Simplified Button Panel (7 Button)
Lower Door Components
Figure 1-8 Lower Door Components
Label Description
1 Main Door Latch
2 Main Door Lock
3 Lower Door Lock
4 External Hard Meters Location (Optional)
12 Cobalt™ 27
Basic Operational Instructions and Features

Security
External Access Doors
There are two external access doors. The Main Door provides access to the main/upper portion of
the cabinet. The Lower Door provides access to the lower area of the cabinet. Both doors may be
keyed separately and operate independently.
l The Main Door enables access to regular technician and attendant activities such as ticket
fills, jam clears, repairs, troubleshooting, etc. Access to the logic and cabinet controller area
requires access through the main door.
l The Lower Door enables access to the cash box area for drop crew activities. The lower
door must be opened to open the internal cash box door. Access to the lower door alone
does not allow access to critical electronics. The lower door may be opened using a release
mechanism through the main door without a key.
Internal Access Doors

l The Cash Box Door enables access to the bill validator cash box for removal. Access to
this door first requires access to the main or lower door.
l The Brain Box (logic area) has a locking cover restricting access to the Secure USB Port
and internal components.
Cobalt™ 27 13
Opening the Main Door

Always lift using the edge of the door.
1. Set the Main Door lock to the unlocked position.

2. Move the Main Door latch to the left.
Figure 1-9 Main Door Latch and Lock

3. While holding the edge of the door, lift the door upwards (A). The bottom portion of the
button panel remains in place (B).
Figure 1-10 Main Door Open

When closing the door, ensure the lock is unlocked and the latch is to the left.
14 Cobalt™ 27
Opening the Lower Door

1. Set the Lower Door lock in the unlocked position.
Figure 1-11 Lower Door Lock

2. Open the Lower Door to the left.
Figure 1-12 Lower Door Open

The Lower Door can also be opened while the Main Door is open. Pull the latch upwards and open
the Lower Door.
Figure 1-13 Open Lower Door from Main Door Access
Cobalt™ 27 15
Opening the Cash Box Door

1. Open the Lower Door.
2. Set the Cash Box Door lock in the unlocked position.
Figure 1-14 Cash Box Door Lock

3. Open the Cash Box Door downwards. Users can now remove the Cash Can.
Accessing the Brain Box Secure USB Port

1. Open the Main Door.
2. Set the Brain Box Cover lock in the unlocked position.
Figure 1-15 Brain Box Cover Lock

3. Slide the Brain Box Cover to the left.
16 Cobalt™ 27
Door Monitoring
Monitoring switches are used to detect when a door has been opened, even while the EGM is
powered down.
Figure 1-16 Monitoring Switches
Label Description
1 Brain Box Switch
2 Main Door Switch
Cash Box Door Switch
3
Cash Box Present Switch
4 Lower Door Switch
5 Stand Switch
Cobalt™ 27 17
Internal Components Overview
Figure 1-17 Internal Components
Label Description
1 Topper/Candle Connectors
2 Audio Amplifier Board (mounted on side of cabinet- not shown)
3 Cabinet Controller Board
4 Brain Box
5 Brain Box Air Duct
6 Printer
7 Power Switch
8 Bill Validator
9 Bass Speaker
10 Power Supply & Shroud (Air Duct)
11 Cash Box
12 AC Box
13 Internal Hard Meters Location (Optional)
18 Cobalt™ 27
Powering On
Before the EGM is powered on, it must be stored at ambient room temperature for four
hours, or until no condensation is present.
For instructions to mount the cabinet on the stand, refer to Stand Mounting on page 63.
1. Locate the AC power cord and route the power cord through the cable access plate and
connect to a dedicated AC receptacle. Ensure the communication cables are properly
connected to the network.
2. Turn the power switch to the ON position.
Figure 1-18 Cable Access Plate & Power Switch
Cobalt™ 27 19
20 Cobalt™ 27
Chapter 2 Hardware
This section provides specific information for each component of the Cobalt 27 EGM, and describes
removal, connectivity, and operational instructions.
Topics include:
l LCDs
l AC Box
l Power Supply
l Brain Box
l Cabinet Controller Board
l Audio Amplifier Board
l Player Panel
l Cabinet Lighting
l Air Filters
l Tower Light / Candle
l Topper & Media Controller
l Hard Meters
l Printer
l Bill Validator
Cobalt™ 27 21
Chapter 2 Hardware
LCD Displays
The Cobalt 27 EGM is equipped with two high-definition LCD displays. Indirect lighting elements
surround the displays.
Figure 2-1 LCD Displays
Label Description
1 Top LCD display
2 Main LCD display with Touchscreen
3 Lighting Elements
22 Cobalt™ 27
Chapter 2 Hardware
Main LCD Display

The main display is a 27" LCD with PCAP (projected capacitive) touchscreen. The display requires
+24VDC power, and receives video through the DP (Display Port) cable from the Brain Box.
Figure 2-2 Main LCD Display Connectors
Label Description
1 OSD
2 Display Port
3 USB-B
4 Power
5 LED Lighting Connection
Main LCD Display Touchscreen Calibration Verification

There is no calibration required on this display. Users can test the calibration using the Touchscreen
Setup screen.
1. Access the menus using the Attendant or Operator Test Switch.
2. Select Support > Touch Calibration.
3. Touch Test on the bottom right.
4. Turn the attendant key to exit the test and return to the Main Menu.
Cobalt™ 27 23
Chapter 2 Hardware
Top LCD Display

The top display is a 27" LCD with protective glass. The display requires +24VDC power, and receives
video through the DP (Display Port) cable from the Brain Box.
Figure 2-3 Top LCD Display Connectors
Label Description
1 OSD
2 DP Video
3 Power
4 LED Lighting Connection
On Screen Display (OSD)

The LCD Settings have been calibrated at the factory; IGT does not recommend
changing these settings.
The display picture can be adjusted via the OSD control board on the back of the displays.
The On Screen Display Menu can be accessed by using the OSD control board switches. From left to
right the adjustment buttons are: MODE, SEL, DOWN, UP.
1. Press the MODE button to enter the OSD menu.
2. Use the other three buttons to navigate, enable, and disable features.
Figure 2-4 OSD Board
24 Cobalt™ 27
Chapter 2 Hardware
LCD Removal
Always observe proper ESD precautions and use an ESD wrist strap when working on
components inside the terminal.
When removing one or both displays, the gas springs supporting the door frame will
have excessive force. Pay special attention while removing or installating.
Main LCD Display Removal

To remove the main LCD display:
1. Open the main door and power off the cabinet.
2. Disconnect the USB-B, Display Port, Power In and LED connections.
3. Remove the four gold screws, the display is still held in place by four white buttons.
4. Close the main door. Slide the display to the left and lift off the main door.
Figure 2-5 Main LCD Removal
Top LCD Display Removal

To remove the top LCD display:
2. Disconnect the Display Port, Power and LED connections.
3. Remove the four gold screws.
4. Close the main door. Slide the display to the right and lift off the main door.
Figure 2-6 Top LCD Removal
Cobalt™ 27 25
Chapter 2 Hardware
AC Box
This component contains high voltage. Always power off the gaming machine and
unplug the power cord prior to servicing.
Service outlets are circuit breaker protected and should not be used for high current
devices.
The AC box (100-240V 50/60Hz, 10A) provides auxiliary AC outlets to the terminal.
Figure 2-7 AC Box
Item Description
1 Supplies AC power to the DC power supply.
2 Available power connector: 100-240VAC, 0.5A, 120W Max.
3 Power Inlet: Connector for the terminal’s AC power cord.
4 10A Circuit Breaker.
AC Box Removal
To remove the AC Box:

2. Open the lower door.
3. Remove the power coming into the AC Box.
4. Remove the connection from the AC Box to the Power Supply.
5. Remove the two M4 nuts.
6. Remove the AC Box from the cabinet. Pay special attention to the wiring on the side of the
cabinet when removing the AC Box.
26 Cobalt™ 27
Chapter 2 Hardware
Power Supply
This component contains high voltage. Always power off the gaming machine and
unplug the power cord prior to servicing.
The terminal has one (1) 450watt power supply to provide power for the machine’s DC-powered
components.
Features:
l Connection to Brain Box and Cabinet Controller board
l Auto switching 120-240 VAC
l +3.3V/+5V/+5VSB/+12V/+24V/-12V
l Power supply wire harness separate from main wire harness
Figure 2-8 Power Supply
Cobalt™ 27 27
Chapter 2 Hardware
Power Supply Removal

To remove the power supply:

2. Open the lower door.
3. Remove the connection on the power supply from the AC Box.
4. Disconnect J1 & J2 at the cabinet controller board.
Figure 2-9 Power Supply Connections to Cabinet Controller Board

5. Remove the wiring from the harness guides and remove zip ties, if any.
6. Disconnect the power connection going to the Brain Box.
The shroud and power supply are removed as a single unit. Once removed from the
cabinet, the shroud can be detached from the power supply.
7. Remove the two M4 nuts and remove the power supply and shroud from the cabinet.
Figure 2-10 Power Supply Removal
28 Cobalt™ 27
Chapter 2 Hardware
8. Remove the shroud ducting on the power supply (no fasteners are used).
Figure 2-11 Power Supply & Shroud
AVP 4.0v2 Brain Box

The following are some highlights of the significant AVP4.0v2 features:
l Uses a new authentication approach where the initial authentication is now carried out by a
dedicated microprocessor on the platform known as the AP (Authentication Processor). The
AP takes control at startup and performs the initial authentication of the x86 platform boot.
l Uses an industry standard x86 PC platform boot which contains the unified x86 boot code,
the operating system kernel, and the additional IGT authentication code for the mass
storage device. This device is soldered down and Flash programmable in-circuit.
l Uses a solid-state drive (SSD) for mass storage. The SSD contains separate partitions for
control programs and data.
l Stores encrypted critical data on the data partition of the SSD instead of in non-volatile
RAM on a Gaming I/O card.
l Possible use of a PCIe interface to access Gaming I/O as PCI interfaces are being
discontinued.
l For new cabinet designs, Gaming I/O is read directly from the machine’s cabinet controller
through an external PCIe cable, a separate Gaming I/O card is no longer required.
l Four USB 3.0 ports, plus one USB 2.0 port. The USB 2.0 port is located behind a security
cover unlocked by the logic door switch.
l One 1Gb/s Ethernet port.
l Eight high definition analog audio signals (Front speakers, Rear speakers, Side speakers or
Line in/Microphone , Center speaker, Subwoofer).
l Six video outputs utilizing a dedicated GPU (One HDMI port and five Mini Display Ports).
l GAT/Authentication uses a USB-to-RS232 converter.
l Write enable input combined with logic door detect. Write protection is managed by the
boot process and logic area access switch (independent write enable input has been
removed).
Cobalt™ 27 29
Chapter 2 Hardware
AVP 4.0v2 Brain Box Connectors

The following images and tables describe the AVP 4.0v2 interface and connectors:
Figure 2-12 AVP 4.0v2 Brain Box Connectors
Number Connector Description

Power harness going to the 10 pin connector on front of assembly to supply
1 Power Input
power to Brain Box. Input can be +12 or +13 volts DC.
USB Power 5 pin output connector providing +5 volts DC to power USB system in
2
Output cabinet, not currently used
Secure
3 Used for secure functions of DIAGUNV00*** USB and EKEY operations.
USB Port
Lid Release
4 Open the brain box lid to access internal components.
Lever
5 Test Switch Access to Operator menus.
Provides functional status of the Brain Box.
Status LED l Solid blue glow: no errors.
6
(red/blue) l Alternating red and blue glow: indicates error condition possibly
mismatched AP* boot chip and IB* boot file.
SSD Status Provides functional status of the SSD drive. Green LED: read or write
7
LED activity detected.
l Orange - Mic-in Jack (not used)
l Black - L/R Line-in Jack (not used)
l Gray - L/R Side-out Jack (not used)
8 Audio Ports
l Light Blue - Surround-out Jack (sound chair, if used)
l Lime Green - Front L/R Line-out Jack (green cable to audio amplifier)
l Pink - Center/Subwoofer-out Jack (pink cable to audio amplifier)
9 Ethernet Port One (1) gigabit capable Ethernet (LAN) port.
COM2
10 Not currently in use
Serial Port
Not currently in use. Future use possible. Do not connect any LCDs to
11 HDMI Output
HDMI port.
30 Cobalt™ 27
Chapter 2 Hardware
Number Connector Description

Provide video output to the gaming cabinet monitors. Video ports are not
Mini Display labeled and monitors do not need to be plugged into any specific port. The
12
Ports (Active) brain box identifies monitors by EDID information and content is routed to
the correct LCD monitor.
Four non-secure USB 3.0 ports used for loading software and
13 USB 3.0 Ports
communication with cabinet controller.
PCIe Port (B
side of PCIe port connects Brain Box to Cabinet Controller Board. Pay attention to
14
connector A and B side of cable.
marked)
AVP 4.0v2 Brain Box Internal Components
Figure 2-13 AVP 4.0v2 Brain Box Components
Number Description
1 Lid lock, dagger
2 Solid state drive
3 SATA data/power cable
4 ATX Power supply
5 ATX Power harness
6 SSD mount bracket
Cobalt™ 27 31
Chapter 2 Hardware
Figure 2-14 AVP 4.0v2 Brain Box Internal Components
Number Description
1 APR boot chip and socket (U111/U113)
2 CMOS CLEAR JUMPER (PINS 1-2 ON = NORMAL RUN), pin 1 near front of Brain Box.
3 CMOS battery, CR2032 type, 3 volt
4 USB port EC_USB, type B port
5 RAM SOCKET 2 - DDR3 SO-DIMM
6 RAM SOCKET 1 - DDR3 SO-DIMM
7 Main CPU, Intel i5 type
8 Video Card / Graphics processor, MXM3.1 connector
9 Audio card assembly
10 Card Cage switch
11 SATA port 0 and 1, SATA data and power
12 ATX power input connections
13 PCI express x4 slot (future use possible)
32 Cobalt™ 27
Chapter 2 Hardware
Installation of Boot ROM file and APR00004 boot chip

When receiving a new Brain Box, an APT00003 boot chip and IBDX40I* boot ROM file may be
installed. These are used for functional testing of the Brain Box during assembly and not acceptable
for field use.
These will need to be replaced to run the Release software using DIAGUNV00113 or greater to
update boot ROM file to jurisdictional correct boot ROM file (IBR*40I***).
Shutdown DIAGUNV00113, turn off power on EGM, remove Brain Box, install APR00004 boot
chip. Perfoming this procedure in this exact order will avoid the need to flash the Brain Box using
the EC USB port due to mismatched boot ROM and boot chip.
Brain Box Removal

To remove the BrainBox from the terminal:

2. Disconnect the Power In connection.
3. Disconnect the PCI-E Connection, USB connection(s), Audio connection, and the 4 mini
display port connections.
4. Turn the key to unlock the brainbox, and slide that latch to the unlock the brainbox.
5. Slide the brainbox forward and remove it from the cabinet.
To open the lid on the brainbox, unlock the lid and slide the latch to open.
Cobalt™ 27 33
Chapter 2 Hardware
Cabinet Controller Board

The Cabinet Controller Board is the main circuit board of the cabinet, and includes the following
features:
l Contains connectors to interface with peripherals, doors, and keyswitch(es). The complete
periphery is connected to the cabinet controller board directly or through other boards in
the terminal.
l Controls the higher security functions, the FPGA (field programmable gate array), and
telltale circuitry for the EGM.
o Door Security
o Meters (if applicable)
o Internal and external communications control
l Acts as the OWI LED and button panel controller.
Figure 2-15 Cabinet Controller Board
34 Cobalt™ 27
Chapter 2 Hardware
Cabinet Controller Board Connectors

Item Description
J1 Power
J2 Power
J3 Main Cabinet Fan, 24VDC (when used)
J5 Topper Media Controller Power (for use with Progressive Applications)
J6 Card Reader (when used)
J8 Service LED
Bill Validator Bezel Light
Printer Bezel Light or USB Charger Power
J10 Audio AMP Power / Bass Speaker In from AMP
Main LCD Power, 24VDC
Top LCD Power, 24VDC
Belly Door Logo Light Blue
J11 Bill Validator Power
Printer Power
J16 PCIe to Brain Box
J18 No Meter Jumper, or Hard Meters
J21 Candle, or, Video Topper
Spare Door Jumper, or,
Cashbox Door
J22 SEC DR SW
Internal Key
Optic Emitter
J24 Bell Controller (when used)
Door Switches
Drop Door Jumper
J27 Access Keys
Cabinet Power Switch
Bass Speaker Out to Speakers
J28 Optic Receiver, or, No Optic Jumper
J30 USB In from Brain Box
Dynamic Player Panel USB
J31 Main LCD Touchscreen
or, UGA Touch (when used) USB In
Topper Media Controller USB (for use with Progressive Applications)
J32
Card Reader (when used)
USB Dongle
J33
UGA USB Touch Out (when used)
J34 COMM Port (Player Tracking)
J35 COMM Port (RS232, FO, RS485, VLC)
J40 Button Deck
J41 LCD OWI Light
Cobalt™ 27 35
Chapter 2 Hardware
Cabinet Controller Board Removal

To remove the cabinet controller board:

2. Disconnect all connections from the cabinet controller board.
3. To remove the cabinet controller board and mounting plate, remove the four nuts.
4. To remove the cabinet controller board only, remove the seven M3 screws & the one M4
threaded standoff. It is important to re-install the threaded standoff, as this prevents the PCI-E
connection from being installed backwards and damaging the connector or cable.
The standoff can only be installed in one hole, since it is threaded M4 and the screws are M3.
5. Remove the cabinet controller board from the cabinet.
Audio Amplifier Board

The Audio Amplifier board receives audio input, amplifies, then distributes the sound channels to
the internal speakers through the Cabinet Controller Board.
Green Jack: Front L/R.
Figure 2-16 Audio Amplifier Board
Label Description
1 AMP Power In
2 Speaker Channels Out
3 3.5mm Jack In
36 Cobalt™ 27
Chapter 2 Hardware
Audio Amplifier Board Removal

To remove the audio amplifier board:

2. Disconnect all connections from the audio amplifier board.
3. To remove the audio amplifier board and mounting plate, remove the two M4 nuts.
4. To remove the audio amplifier board only, remove the four M3 screws.
5. Remove the audio amplifier board from the cabinet.
Player Panel
The player panel consists of the multiple components.
Figure 2-17 Dynamic Button Panel Figure 2-18 Simplified Button Panel
Figure 2-19 Player Panel Components (Door Open View)
Label Description Label Description

1 Speakers 5 Cash Out Button
2 Player Tracking Display (optional Card Reader) 6 Service Button
3 USB Charging Port 7 Bill Validator Bezel
4 Printer Bezel 8 Button Panel (Dynamic Button Panel shown)
Cobalt™ 27 37
Chapter 2 Hardware
Speakers
The player panel includes two (2) speakers (one on each side). The speakers are connected to the
Cabinet Controller Board.
Player Tracking Display / Card Reader

An area for player tracking components, or optional card reader is available. The approximate size of
the panel is 13.25” (337mm) X 3.9” (99mm).
USB Charging Port

Located above the printer bezel, is a USB charging port available for players to charge mobile
devices. This port is for charging only and does not include communication circuits. The
USB Charging Port connects to the Cabinet Controller Board.
Figure 2-20 USB Charger
Bill Validator and Printer Bezels

The bezels support USB capable bill validators and printers currently approved for the EGM. For
information on bezel lighting, see Lighting on page 46.
Cash Out and Service Buttons

The player panel includes two (2) mechanical buttons: Service and Cash Out. These buttons connect
to the Cabinet Controller Board.
l Cash Out Button: Allows players to cash out funds from the terminal.
l Service Button: Allows players to notify attendants that assistance is requested.
38 Cobalt™ 27
Chapter 2 Hardware
Dynamic Button Panel

The Dynamic Button Panel consists of a 10.1" Touchscreen Display and two Bash Buttons.
Figure 2-21 Dynamic Button Panel
Label Component Description

10.1" The 10.1" display (with touchscreen) supports 10 simultaneous touches, and is mounted directly
1 Display underneath the player panel behind a highly resistant glass panel. The attract ring and touchscreen
Assembly interface is connected through a ribbon cable that connects directly to the touchscreen controller.
Bash
2 Large static buttons with descriptive inserts to describe their function (example: Repeat Bet, etc.).
Buttons
Dynamic Button Panel Connectors
Figure 2-22 Dynamic Button Panel Connectors (Door Open View)
Label Description
1 Power
2 Mini DP (mini display port) connection to Brain Box
3 USB Connector to Touchscreen Controller
4 Bash Buttons connectors
5 Connection to Cabinet Controller Board (Bash Buttons and DPP Power)
Cobalt™ 27 39
Chapter 2 Hardware
Simplified Button Panel

The Simplified Button Panel consists of 7 mechanical static buttons with configurable legend text to
describe their function (example: Max Bet, etc.).
Figure 2-23 Simplified Button Panel
Simplified Button Panel Connectors

All buttons are interconnected by harness to the Cabinet Controller Board.
Figure 2-24 Simplified Button Panel Connectors
40 Cobalt™ 27
Chapter 2 Hardware
Player Panel Removal

To remove the player panel:

2. Disconnect the USB, Power In, Mini Display Port connections, and Bash Button harness.
3. Remove the M4 nut securing the USB-B and Mini DP to the panel.
Figure 2-25 Player Panel Connections

4. Remove the eleven nuts using a 7mm nutdriver or socket on a ratchet.
Figure 2-26 Player Panel Mounting Hardware
Cobalt™ 27 41
Chapter 2 Hardware
5. Remove the panel assembly from the cabinet (out the front of the door). Place the panel
assembly on a safe and secure surface.
Figure 2-27 Player Panel Removal
Dynamic Button Panel Removal

To remove the Dynamic Button Panel (DPP):
1. Remove any zip tires holding the wires for dual bash buttons to the DPP assembly.
2. Remove the seven M4 nuts.
Figure 2-28 DPP Mounting Hardware

3. Remove the DPP assembly.
Figure 2-29 DPP Removal
42 Cobalt™ 27
Chapter 2 Hardware
Swapping Player Panel Configuration

When replacing the button panel with a different configuration (Dynamic Player Panel / Simplified
Button Panel), the dip switch settings need to be changed on the cabinet controller board.
Figure 2-30 Cabinet Controller Board Dip Switch Settings
Figure 2-31 Dip Switch Settings
Cobalt™ 27 43
Chapter 2 Hardware
When using the Simplified Button Panel configuration, tuck the USB and Mini DP connections
safely out of the way, since these are not being used. If needed, secure with zip ties.
Figure 2-32 USB and Mini DP connections
Bash Button Removal

To remove the bash button(s):

2. Disconnect the connection on the back of the button.
Figure 2-33 Player Panel Connections

3. Depress the four plastic tabs and remove the button out the front of the door.
44 Cobalt™ 27
Chapter 2 Hardware
Cashout & Service Buttons Removal

To remove the Cashout or Service buttons:

2. Unplug the connection for the button to be removed.
3. Remove the plastic nut from the rear, and remove the button from the front of the door.
Figure 2-34 Cashout & Service Buttons Removal
Bezel LED Board Removal

To remove the left side (Printer Bezel LED Board & USB Charging Port) or the right side (BV Bezel
LED Board):
2. Disconnect the single connection on the back of the board being removed.
3. Remove the 2 Phillips head screws.
4. Remove the board from the cabinet.
Figure 2-35 Bezel LED Board Removal
Cobalt™ 27 45
Chapter 2 Hardware
Lighting
The following lighting elements are individually controlled using a serial interface. LEDs may be
controlled by the game.
l Indirect lighting elements provided around the 27" displays.
l Direct Marquee lighting elements provided around the perimeter of the 27” displays.
The following lighting elements have a single color (Blue) LEDs:
l Belly Door logo
l Bill Validator Bezel
l Printer Bezel
l USB Charger
LED Control Boards

Dual Displays
Figure 2-36 Dual Display Lighting

For dual 27" configurations, the following LED Boards are used:
l Main Display:
o OWI Light 30 LED Board (J1 connects to J41 on CCB)
o Left OWI Light 50 LED Board (J1 connects to J2 on OWI Light 30 LED Board)
o Right OWI Light 50 LED Board (J1 connects to J3 on OWI Light 30 LED Board)
l Top Display:
o OWI Light 60 LED Board (J1 connects to J41 on CCB)
o Left OWI Light 50 LED Board (J1 connects to J2 of OWI Light 60 LED Board)
o Right OWI Light 50 LED Board (J1 connects to J3 of OWI Light 60 LED Board)
46 Cobalt™ 27
Chapter 2 Hardware
Belly Door Logo
Figure 2-37 Belly Door Logo Lighting

For the belly door logo, the following LED Board is used:
l DOWN Light 5 LED Board (J1 connects to J11 on CCB)
Figure 2-38 DOWN Light 5 LED Board
Bill Validator Bezel

The Bill Validator Bezel uses one LED Board (J1 connects to J10 on CCB).
Printer & USB Charger Bezel

The Printer and USB Charger Bezel uses one LED Board (J1 connects to J10 on CCB).
Figure 2-39 Bill Validator & Printer LED Boards
Cobalt™ 27 47
Chapter 2 Hardware
Air Filters
Two air filters are located externally on the right side of the cabinet. The top one is filtered air going
into the Brain Box, the bottom one is filtered air going into the power supply.
Figure 2-40 Air Filters
Air Filter Maintenance

The air filters should be cleaned regularly for optimal performance.
Slide out the filters and clean using compressed air, or warm water if needed.
Tower Light / Candle

Up to 3-stage candle configurations are available, and include interchangeable color inserts.
Figure 2-41 Candle, 2-Tier Figure 2-42 Candle, 3-Tier
48 Cobalt™ 27
Chapter 2 Hardware
Topper
An optional 24” Video Topper is available. The topper is driven by the Brain Box directly through a
video cable adapter, or by using the optional Topper Media Controller for Progressive Applications.
Figure 2-43 Video Topper
Topper Media Controller

The Topper Media Controller is used to populate content to the media LCD topper (when used in
Progressive applications).
Figure 2-44 Topper Media Controller
Number Description
1 Power
2 HDMI to Topper
3 Micro-USB to Brain Box
Cobalt™ 27 49
Chapter 2 Hardware
Topper Removal
To remove the topper:

2. Disconnect the molex connection at the top of the cabinet.
Figure 2-45 Topper Removal

3. Disconnect the USB connection from the cabinet controller board and remove the cable from
the cable guides.
Figure 2-46 Topper Cabinet Controller Board Connections

4. Disconnect the Mini Display Port connection from the Brain Box (or disconnect the Display
Port at the adapter), and remove the cable from the cable guides.
5. Remove the two gold screws from inside the cabinet.
Figure 2-47 Topper Screws (Internal)
50 Cobalt™ 27
Chapter 2 Hardware
6. Using a step-stool or ladder, remove the two screws from the topper on the outside of the
cabinet. The topper is held in place by two posts.
Figure 2-48 Topper Screws (External)

7. Slide the topper off the posts.
8. Lift the topper assembly off the cabinet.
Hard Meters
The terminal can be equipped with up to 8 internally or externally viewable electromechanical
meters to record the lifetime financial records (for example: Money In, Money Out, Attendant Paid,
etc.).
The meters increment in specified denominations configured in game software. The meters are not
meant to be, nor should they ever be, reset to zero. They should always reflect the lifetime values.
Figure 2-49 Hard Meters - Internal
Figure 2-50 Hard Meters - External
Cobalt™ 27 51
Chapter 2 Hardware
FutureLogic GEN5™ Printer

The FutureLogic GEN5 Printer is a thermal printer that communicates with the Brain Box via USB
connection through the Cabinet Controller Board.
Figure 2-51 FutureLogic GEN5 Printer
Printer Components
Figure 2-52 Printer Components
Number Feature
1 Printer Open Sensor
2 Power and I/O
3 Paper
4 User Button
5 Paper Entry
6 Lever to access Printer Clamshell
52 Cobalt™ 27
Chapter 2 Hardware
Printer Sensors
Sensor Description
The Paper Out sensor is located in the print head. It terminates the print operation when the paper has
Paper Out
run out and checks for proper form registration. Load paper to correct this error.
The Paper Low sensor is located in the paper well. It determines when the paper stack has
approximately 14 tickets remaining. A Paper Low condition automatically resets once a stack with a
Paper Low
greater height is reloaded. Paper Low sensing occurs when the system is idle and takes a few seconds
to detect the new paper level.
The Paper Taken sensor is located in the chute of the GEN5 unit. It determines when the customer has
Paper Taken
actually taken their cash out ticket.
Drawer Open The Drawer Open sensor is located in the paper well. It detects when the printer is open.
Platen Engaged The Platen Engaged sensor is located in the print head. It detects when the printer platen is in use.
Printer Open The Printer Open sensor is located in the front of the unit. It detects when the printer clamshell is open.
Loading Paper
1. Open the Main Door.
2. Pull the printer forward until it stops. This makes it easier to load the paper.
Figure 2-53 Pull the Printer Forward

The black bar on the paper should be on the right side facing toward the user.
3. Insert the ticket paper into the printer. The printer loads the paper automatically.
Figure 2-54 Load Paper

4. Push the printer back into the cabinet and place the game back in service.
Cobalt™ 27 53
Chapter 2 Hardware
Paper Jam
1. Open the printer head by using the release lever on the top of the printer. This enables users to
open the printer top lid.
Figure 2-55 Release Lever
Figure 2-56 Open Printer Top Lid

2. If the paper is jammed in the rollers, release the yellow main release lever to release tension on
the rollers and remove any stuck paper.
Figure 2-57 Remove Paper Jam
54 Cobalt™ 27
Chapter 2 Hardware
3. Close the release lever, close the top lid and reload the paper.
Figure 2-58 Reload Paper

4. Place the game back in service.
Printer Removal

2. Remove the paper from the printer.
3. To remove the printer:
l Pull the printer forward and disconnect the connection on the left side.
Figure 2-59 Printer Removal

l Depress the release on the bottom of the printer chassis and the printer can be removed
from the cabinet.
Cobalt™ 27 55
Chapter 2 Hardware
4. To remove the entire printer assembly:

l Disconnect the cable from the printer at the cabinet controller board. Remove the cable
from any cable guides.
Figure 2-60 Printer Connection to Cabinet Controller Board

l Disconnect the two molex connections in the area behind the BV assembly.
l Open the lower cabinet door.
l Remove the single screw under the printer.
l Slide the printer assembly forward and remove from the cabinet.
Figure 2-61 Printer Mounting Hardware
56 Cobalt™ 27
Chapter 2 Hardware
iVIZION™ Bill Validator

The iVIZION bill validator uses optical technology to center banknotes being passed through the
transport unit eliminating the need for mechanical centering. It communicates to the Cabinet
Controller Board through a harness at the back of the unit and this same harness provides +12VDC
from the power supply to power the iVIZION.
Figure 2-62 iVIZION Bill Validator
Bill Validator Error Codes

The color of the LEDs on the front of the Bill Validator determines the state of the validator. The
table below outlines possible errors.
LED Indicatiors
Number Condition
Power LED Status LED
1 OFF Extinguished (OUT) Extinguished (OUT)
2 Initializing (Green) Solid (Blue) Flashing
3 Stand-by (Green) Solid Extinguished (OUT)
4 Reject (Green) Solid (Green) Flashing
5 Banknote Jam (Green) Solid (Yellow) Flashing
6 Abnormal Error (Green) Solid (Red) Flashing
(Red) Solid
7 Downloading (Green) Solid
(Green) Solid
8 Performance Test (Stand-by) (Green) Solid (Blue) Solid
Cobalt™ 27 57
Chapter 2 Hardware
Bill Validator Components

The iVizion does not require field calibration as it is self-calibrating.
Figure 2-63 Bill Validator Components
Number Description Number Description

1 Validator Unit 10 Front Panel Bezel JPL Connector
Front Upper Guide Access Lever(Validator
2 11 Transport Unit Release Lever
Unit)
3 Bezel (Option) 12 Power ON LED (Green)
USB (Mini-B) Software Download/
4 Interface Connector 13
Calibration & Maintenance Connector
Rear Upper Guide Access Lever (Transport
5 14 Cash Box
Unit)
6 Transport Unit 15 Stack Volume Indicator Window
Cash Box Window- confirms last stacked
7 Frame Housing 16
Banknote Denomination Value
8 Validator Unit Release Pushbutton 17 Lock Installation Hole (user provided)
Pusher Lever - manually moves the Pusher
Status LED (4 colors: Plate down (Activate to confirm the
9 18
red/yellow/green/blue) denomination value through Cash Box
Window "R")
58 Cobalt™ 27
Chapter 2 Hardware
Bill Validator Sensors
Figure 2-64 Bill Validator Sensors
Symbol Sensor
1 Entrance Sensors
2 Exit Sensors
3 UV Sensor (Upper)
4 Validator Unit UV Sensor (Lower)
5 Transmissive Sensor
6 CIS Sensor (Upper)
7 CIS Sensor (Lower)
8 Feed-in Sensor
9 Feed-out Sensor
10 Home Position Sensor
Transport Unit
11 Home Position Sensor Lens
12 Nearly Full Sensor
13 Cash Box Sensor
14 Home Position Sensor Lens
15 Cash Box Cash Box Sensor Lens
16 Nearly Full Sensor Lens
17 Anti-Stringing Mechanism
18 Feed-in Sensor's Comb Grooves
Cobalt™ 27 59
Chapter 2 Hardware
Bill Jams
DO NOT hot swap, always power off the cabinet before removing.
To fix a bill jam:

1. To remove the BV Transport assembly, pull the Transport Release lever and slide the assembly
forward.
Figure 2-65 Slide Assembly Forward

There are 2 places to check on the top for stuck bills or tickets.
2. Open the rear, verify there are no obstructions present.
Figure 2-66 Rear Cover
60 Cobalt™ 27
Chapter 2 Hardware
3. Open the top release lever, check for stuck bills or tickets.
Figure 2-67 Top Cover

4. Push the acceptor button release to slide the acceptor off.
5. Check for any stuck bills or tickets.
Figure 2-68 Acceptor Release

To reassemble, slide the assembly into place until it clicks. Power the cabinet on and put the game
back in service.
Cobalt™ 27 61
Chapter 2 Hardware
Bill Validator Chassis Removal

DO NOT hot swap, always power off the cabinet before removing.
To remove the BV Chassis assembly:

2. Remove the BV Transport assembly, pull the Transport Release lever and slide the assembly
forward. Place it in a safe location.
3. Open the bottom door, open the BV door and remove the Cash Can.
4. Disconnect the 3 black connections behind the chassis.
5. Disconnect the BV USB connection from the Cabinet Controller board and remove it from any
harness clips.
6. Remove the single screw securing the cover plate for the BV door switch, and remove the
cover.
7. Remove the single screw holding the BV chassis in place.
8. Slide the chassis forward until the Cheerio buttons release from the cabinet.
9. Remove the chassis from the cabinet.
62 Cobalt™ 27
Appendix A Stand Mounting

The rear of the stand requires two Quick Connect Bolts (Figure A-1) to be installed which allow the
EGM to slide into proper position on the stand. Once in place, the standard EGM bolts easily install
into the two front mounting positions.
The Cobalt 27 cabinet requires the slotted bolts to be raised 1/8". Hardware kit P/N
91439801 provides an additional four washers to raise the slotted bolts as seen in Figure
A-1.
Figure A-1 Stand Specifications

Cobalt 27 machines must be mounted to a stand for operation. Stands are available from IGT in two
configurations, standard and stability. The mounting hole pattern (Figure A-2), is used with all
stands.
The standard stand (Figure A-3) is designed to be used when machines are grouped together, back-
to-back, or against a wall. It is available in 18-inch and 20.5-inch high configurations.
The stability stand (Figure A-4), (P/N 147-398-xx) should be used when machines are located in a
stand-alone orientation.
IGT requires a minimum distance of 6 inches (15.2 cm) between the sides of two upright
machines (4.75 inches (12.1 cm) on G23 Machines, 2.07 inches (5.3 cm) on Crystal Core
machines). The backs of upright machines may be touching. Slant-top machines may be
in contact side-to-side or back-to-back.
Follow the procedures from the Machine Installation Manual (IGT P/N 821-287-XX) to
properly mount and brace the machine.
In addition to the stability stand, IGT can supply an optional Stabilizer Kit (IGT P/N
91427500) to modify a standard stand for increased stability. This kit includes
instructions and a template to mount the stabilizers.
Cobalt™ 27 63
Figure A-2 Stand Drill Pattern
64 Cobalt™ 27
Figure A-3 Stand Dimensions - Standard (also available in 20.5-inch height)
Figure A-4 Stand Dimensions – Stability (P/N 147398XX)
Cobalt™ 27 65
Document Modification History
Date Version Description of Change
January 2019 00 Initial draft.
May 2019 01 Proto B Updates.
66 Cobalt™ 27

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Appendix A Stand Mounting 63

Figure 1-1 Cobalt 27

Dimensions - 27" Configuration with Topper

Figure 1-2 Dimensions - 27" Configuration with Topper

Dimensions - 27" Configuration with Candle

Figure 1-3 Dimensions - 27" Configuration with Candle

Dimensions - 27" Configuration with Doors Open

Figure 1-4 Dimensions - 27" Configuration with Doors Open

External Components Overview

Figure 1-5 Cobalt 27 External Components

Label Description Label Description

Player Panel Components

Lower Door Components

Figure 1-8 Lower Door Components

Basic Operational Instructions and Features

Internal Access Doors

Opening the Main Door

1. Set the Main Door lock to the unlocked position.

Figure 1-9 Main Door Latch and Lock

Figure 1-10 Main Door Open

Opening the Lower Door

Figure 1-11 Lower Door Lock

Figure 1-12 Lower Door Open

Figure 1-13 Open Lower Door from Main Door Access

Opening the Cash Box Door

Figure 1-14 Cash Box Door Lock

Accessing the Brain Box Secure USB Port

Figure 1-15 Brain Box Cover Lock

Figure 1-16 Monitoring Switches

Internal Components Overview

Figure 1-17 Internal Components

Figure 1-18 Cable Access Plate & Power Switch

Figure 2-1 LCD Displays

Main LCD Display

Figure 2-2 Main LCD Display Connectors

Main LCD Display Touchscreen Calibration Verification

Top LCD Display

Figure 2-3 Top LCD Display Connectors

On Screen Display (OSD)

Figure 2-4 OSD Board

Main LCD Display Removal

Figure 2-5 Main LCD Removal

Top LCD Display Removal

Figure 2-6 Top LCD Removal

Figure 2-7 AC Box

To remove the AC Box:

Figure 2-8 Power Supply

Power Supply Removal

To remove the power supply:

Figure 2-9 Power Supply Connections to Cabinet Controller Board

Figure 2-10 Power Supply Removal

Figure 2-11 Power Supply & Shroud

AVP 4.0v2 Brain Box

AVP 4.0v2 Brain Box Connectors

Figure 2-12 AVP 4.0v2 Brain Box Connectors

Number Connector Description