ENABLING THE CITIZEN

DEVELOPER
TAKING YOUR BUSINESS TO NEW HEIGHTS
WITH LOW CODE/NO CODE AND ADMnext
 In almost every innovative enterprise
today, the lion’s share of business and
customer value that IT delivers comes
in the form of applications. Therefore,
your application development will play
a critical role in driving the growth
of your future business. Whether it’s
reducing IT personnel costs, ending
shadow IT, or increasing speed of
development, low-code/no-code
(LC/NC) platforms hold immense
potential in driving growth and can
help you address a host of application
development challenges surrounding
overstressed resources, legacy systems,
changing business requirements, and
delivery delays.

LOW CODE/NO CODE

BRINGING DEVELOPMENT TO YOUR PEOPLE, SATISFACTION TO YOUR
CUSTOMERS, AND RESULTS TO YOUR BOTTOM LINE
The implementation of low code/no Overall, low-code platforms can
code across your operations can enable empower your people to create apps
your IT to democratize development that follow a simple workflow and “By 2025, 70% of new
activity and make developers out of don’t require a high level of security. applications developed
your entire workforce. Low-code/ These include: by enterprises will use
no-code platforms enable anyone low-code or no-code
• New business apps (systems
to create applications without the
need to write code using a visual
of engagement): Multi-channel technologies, up from less
(desktop, mobile, tablet) apps
development environment to develop whose main purpose is to
than 25% in 2020.”(1)
mobile and web applications by share content, without sales
dragging and dropping components transactions or personal data Gartner
and connecting them. management happening
• Development of create, read,
The rise of the no-code, citizen update, and delete (CRUD)
developer reporting apps: Automated and
streamlined report generation for
Low-code development enables the event-triggered tasks
people closest to the problem (the • Websites or blogs: Easy-to-use
business users) to create applications drag-and-drop features that enable
using a graphical interface, with users to customize ready-made
virtually no programming experience
templates to create web pages that
required. Using an intuitive graphical
can seamlessly integrate with social
user interface, a “citizen developer”
can create, test, and deploy an app in media sites
a low-code environment in as little as • Replacement of certain legacy
one day. The benefits of this approach applications: Standalone apps built
are clear – it can help solve a specific on legacy platforms can be rewritten
business problem for a department and optimized to run in a more Gartner, Gartner Says Cloud Will Be the Centerpiece
(1)

quickly. simplified, standardized way. of New Digital Experiences, November, 2021

2 Enabling the Citizen Developer – Low code/no code and ADMnext

Key low-code/no-code application adoption
considerations: Governance, scalability,
integration, security, and cost
Companies implementing low-code/no-code application
platforms must define structured governance processes to
minimize potential complexity within the IT landscape, which
stems from a proliferation of unregulated low code/no code
developed applications. It’s also essential to plan out how you
will effectively scale well in advance here.
Integration is another concern since the app will need to
connect to other apps (and sometimes even other vendor
systems). This is especially important if a company goes
through mergers and acquisitions, as an app is hardly ever
designed to be used alone. The extent to which an app can
effectively share and exchange data with other apps will
determine how valuable it is to the business.
Application security should also be a top priority. Low-
code development platforms include authorizations and
access controls by default. However, it is not practical to
expect business users and citizen developers to be security
experts. Identity and access management, monitoring app
performance, and analyzing data are some of the areas that
must be continuously managed by security experts. Cost
usually comes into play later on as you start expanding.
Although low-code development is cheaper and faster than
designating a whole IT team to build an app, unexpected
situations (like the ongoing pandemic) may require the
enterprise to adopt new business models, change its
offerings, and create customizable solutions to accommodate
current market conditions, e.g., moving business services
online or switching suppliers.

The code for success: Choosing the right low-

code/no-code partner for your business – and
your people
The right low-code/no-code partner can help address all the
above adoption considerations and define an enterprise-
wide low-code/no-code strategy by reviewing your business
aspirations, and catering to your rules or policies around
IT, security, and data protection, so it’s seamlessly adopted
within your organization. They can also help you select the
right platform to aid in scalability to best enable your users to
create APIs (or make use of built-in APIs), which are crucial for
integrating other existing services for more functionality.

3
APPROACHING LOW CODE/
NO CODE WITH ADMnext
ASSESSING, VISUALIZING, AND DEMOCRATIZING LOW-CODE OPPORTUNITIES
THROUGHOUT YOUR BUSINESS

Exploiting Low code/no code with

Assessing:
ADMnext brings development to
your people, value to your customers, Evaluating and sourcing low-code/no-code opportunities with
and results to your business. We Capgemini’s economic Application Portfolio Management
help you transform your applications (eAPM)
development to innovate faster, work
smarter, improve operational efficiency
and TCO, meet specific business goals
Visualizing:
in less time, and enhance collaboration
between businesses and IT. Gaining insights into opportunities where low code/no code can
automate and accelerate your processes
This is accomplished through
ADMnext’s Assess, Visualize, and
Democratize approach. This approach
assesses and sources high-value,
Democratizing:
low-code/no-code application
transformation opportunities, provides Comprehensive low code implementation with Capgemini’s Low
you with visibility into exactly where Code Platform CoE.
and how these opportunities can
add business value, and implements
and democratizes low code/no code
throughout your entire user base and
business by:

4 Enabling the Citizen Developer – Low code/no code and ADMnext

Assessing: Capgemini’s eAPM is a groundbreaking data aggregation, visualization, and
Evaluating and sourcing AI-enhanced decision-making platform that can source high-value application
transformation opportunities by assessing your current IT landscape through
low code/no code
multiple lenses:
opportunities with
Capgemini’s economic • Business-IT alignment
• Insights-driven transformation opportunity identification
Application Portfolio
• Application portfolio criticality analysis.
Management (eAPM)
With eAPM, we can conduct a four-week assessment of your IT landscape to help
identify which apps can be migrated to a low-code platform. The goal is to reduce
dependence on IT, so any support required comes from the platform provider
instead of the in-house IT team. This frees up time and resources for you to focus on
supporting your most critical business apps.
Essentially, eAPM maps out your current IT state. Whether the goal is to save
money, reduce the number of applications, or implement an Agile and DevOps
approach for faster delivery, we can construct a roadmap to achieve the
composable business you want. A transformation can happen as a build-to-run
or run-build-run approach. Build-to-run means we’ll help you build it, then run it.
Organizations that cannot allocate staff to build and run their digital transformation
activities turn things over to us; however, they may be able to continue the build
once the wheels start rolling. Run-build-run involves us taking over the existing
legacy environment and running it while we build the future. That way you can focus
on the new, while we do migrations and decommissions of the old.

Visualizing: Capgemini Intelligent Automation Platform (CIAP) provides you with visibility into
Gaining insights opportunities where low code/no code can automate and accelerate your processes
and add business value across your application landscape. It employs a top-down
into opportunities
approach to improve business process performance, create meaningful business
where low code/no insights, and increase overall competitiveness. As a purpose-built, plug-and-play
code can automate platform that enables effective IT, applications services, and business operations
and accelerate your delivery, CIAP for Business provides intelligent automation at its full potential to
processes with CIAP help you reap maximum value across your entire operations – seamlessly, and at
scale.
for Business
CIAP for Business employs an assumption-free approach to process management
within both Business and IT. Auto business modelling and blueprinting support
the use of low code/no code in automating processes and workflows, while
benchmarking against industry best-in-class processes. It delivers reduced costs and
increased competitiveness through RPA and leverages a library of pre-built business
bots, along with contributing new bots for global use across platforms. Backed by
Capgemini’s strong operational and commercial commitments, CIAP for Business
monitors your entire operations – not just components (tracking end users, service
levels, and business services) – and supports audits by detecting non-compliance.

Democratizing: Capgemini’s Low Code Platform CoE brings development to life across your entire
Comprehensive low organization by aligning with your enterprise priorities and dependencies. We help
you manage demand from multiple business domains against available capacity
code implementation
in the development factory. In creating a Low Code Platform CoE within your
with Capgemini’s Low operations, ADMnext will enable you to deliver:
Code Platform CoE
• Your enterprise vision by uncovering opportunities within functions
• Heightened process analysis by prioritizing activities within functions
• Dynamic automation by building, testing, and deploying new software assets
• A superior IT ecosystem by incorporating new layers into your architecture
• Solid governance by establishing repeatable practices.

5
A LOW CODE SOLUTION
SENDS A MULTINATIONAL
CONGLOMERATE TO
NEW HEIGHTS

6 Enabling the Citizen Developer – Low code/no code and ADMnext

A multinational conglomerate was looking for a
solution to reduce manual, paper-based processes
and the predominant usage of phone, fax, and emails
for transportation chain alignment. The company was
also experiencing price inaccuracies, overpayments
and payment delays, a lack of inventory visibility,
in-transit cargo and routing issues, and disparate data
due to manual analysis.
To address all of these issues, the company
approached Capgemini as a low-code/no-code
applications partner. The Capgemini team replaced
the current siloed landscape with a set of Mendix
applications and integrated a multitude of other
applications into the shipper transportation
management system (TMS). Capgemini also set up
a component-based architecture by implementing
several global components to be used by all
products and the international collaboration and
training function. Overall, this low-code/no-code
implementation resulted in the following benefits:

100% 12%
elimination of
spreadsheets and increase in
data silos asset utilization

7-10%
reduction in
freight spend
82%
reduction in
manual data entry

7
WHY LOW CODE/NO CODE
WITH ADMnext ...
Low code/no code with ADMnext provides you and your people with the ongoing management and sustainability to maximize
the value realized by low-code/no-code platforms. ADMnext’s Assess, Visualize, and Democratize approach enables you to build
apps faster, better leverage existing platforms, and connect silos quicker – all while implementing security, governance, and data
protection, and delivering the experiences users love.
Contact us below to learn more about Low code/no code with ADMnext.

Clifton Menezes Gary James

ADMnext Offer Lead ADMnext Go-to-market Lead, Europe
[email protected] [email protected]
+91 98208 10212 +44 78911 54472

Randy Potter Sachidanand (Sachin) Padgaonkar

ADMnext Chief Architect ADM Solutions Leader, Europe
[email protected] [email protected]
+1 469 939 2333 +919930436916

8 Enabling the Citizen Developer

About
Capgemini
Capgemini is a global leader in partnering with companies to transform and manage
their business by harnessing the power of technology. The Group is guided everyday
by its purpose of unleashing human energy through technology for an inclusive and
sustainable future. It is a responsible and diverse organization of over 300,000 team
members in nearly 50 countries. With its strong 50-year heritage and deep industry
expertise, Capgemini is trusted by its clients to address the entire breadth of their
business needs, from strategy and design to operations, fueled by the fast evolving
and innovative world of cloud, data, AI, connectivity, software, digital engineering and
platforms. The Group reported in 2020 global revenues of €16 billion.

Get the Future You Want | www.capgemini.com

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