Academic Advising Syllabus

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Academic Advising Syllabus

Your Academic Advisor Academic Advising Department Hours


Name here Monday 8:00am – 12:00am ET
Tuesday 8:00am – 12:00am ET
Contact Information Wednesday 8:00am – 12:00am ET
p: 877-591-4723 Thursday 8:00am – 12:00am ET
e: [email protected] Friday 8:00am – 12:00am ET
Saturday 9:00am – 12:00am ET
Sunday 9:00am – 12:00am ET

At Southern New Hampshire University, we are obsessed with delivering world-class service and support to positively
impact every learner we serve. We take the time to understand the goals and needs of each learner, empower learners
to make well-informed decisions about their education, own learner questions or concerns, and follow up to ensure
each learner is receiving an exceptional experience during their journey with us.

Actions that Support Your Success Expectations of Your Advisor


• Communicate through your SNHU email; • Welcome you to the university and orient
respond to communication from your Advisor. you to mySNHU and your learning
• Check your SNHU email 2-3 times a week. environment.
• Log into your module Monday and Tuesday of • Review academic program, create a course
each week to understand expectations and plan plan and enroll you in courses to drive your
your time. path to graduation
• Spend at least 16 hours per week in each course. • Hold you accountable for demonstrating
• Review all rubrics prior to completing and behaviors that will support your success
submitting assignments so you understand and • Provide you with a response to voicemails
meet expectations. and emails within 24 business hours
• Submit all assignments on time; be mindful of • Be knowledgeable about policies and
deadlines. communicate these to you when applicable
• Be knowledgeable about your program and • Provide guidance, support and resources
courses required to complete your degree. throughout your program
• Discuss and approve the course plan your • Coach, encourage, and work to help you
Advisor creates with you. build self-confidence and skills to be
• Ask for help when needed - from your Advisor or successful
instructor. We are here to assist you!

Student Resources Academic Support Services

• As a SNHU student, you have 24 hour access to our • Academic Support Services can be found in the
Technology IT Service Desk and can reach them through the MySNHU portal and your Brightspace classes.
IT Solutions Service Portal where available support includes Through the Support Center, you can access a
filing a support ticket, accessing a live chat, and viewing variety of different Learning Resources, including
FAQs. You may also call the IT Service Desk at 855.877.9919
the option to Upload a paper to receive written
to speak with live support.
feedback, work with an Academic Coach or tutor
• For updates on our systems at any time, you may visit
www.snhu.edu/status. in any subject area, or browse learning guides.
• Student Financial Services may be reached at 877.455.7648

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