Washing Work L9FEA966C
Washing Work L9FEA966C
Washing Work L9FEA966C
Washing Machine
USER
MANUAL
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CONTENTS
1. SAFETY INFORMATION............................................................................................. 3
2. SAFETY INSTRUCTIONS.............................................................................................5
3. INSTALLATION............................................................................................................6
4. PRODUCT DESCRIPTION.........................................................................................10
5. THE WATER SOFTENER (SOFTWATER TECHNOLOGY)......................................12
6. CONTROL PANEL..................................................................................................... 15
7. FIRST TIME START-UP.............................................................................................. 16
8. TOUCH SCREEN....................................................................................................... 18
9. WI-FI CONNECTIVITY SETUP............................................................................. 19
10. BEFORE FIRST USE................................................................................................. 21
11. PROGRAMMES .......................................................................................................21
12. OPTIONS................................................................................................................. 27
13. DAILY USE................................................................................................................31
14. SETTINGS................................................................................................................ 36
15. HINTS AND TIPS..................................................................................................... 40
16. CARE AND CLEANING.......................................................................................... 41
17. TROUBLESHOOTING............................................................................................. 46
18. CONSUMPTION VALUES.......................................................................................50
19. TECHNICAL DATA..................................................................................................51
20. ACCESSORIES.........................................................................................................52
ENGLISH 3
Buy Accessories, Consumables and Original spare parts for your appliance:
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1. SAFETY INFORMATION
Before the installation and use of the appliance,
carefully read the supplied instructions. The
manufacturer is not responsible for any injuries or
damages that are the result of incorrect installation or
usage. Always keep the instructions in a safe and
accessible location for future reference.
1.1 Children and vulnerable people safety
• This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning the use of the appliance in a
safe way and understand the hazards involved.
• Do not let children play with the appliance.
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2. SAFETY INSTRUCTIONS
2.1 Installation • Connect the mains plug to the mains
socket only at the end of the
• Remove all the packaging and the installation. Make sure that there is
transit bolts. access to the mains plug after the
• Keep the transit bolts in a safe place. installation.
If the appliance is to be moved in • Do not touch the mains cable or the
future they must be reattached to lock mains plug with wet hands.
the drum to prevent internal damage. • Do not pull the mains cable to
• Always take care when moving the disconnect the appliance. Always pull
appliance as it is heavy. Always use the mains plug.
safety gloves and enclosed footwear. • UK and Ireland only. This appliance is
• Do not install or use a damaged fitted with a 13 A mains plug. If it is
appliance. necessary to change the mains plug
• Follow the installation instruction fuse, use only a 13 A ASTA (BS 1362)
supplied with the appliance. fuse.
• Do not install or use the appliance • This appliance complies with the
where the temperature can be less E.E.C. Directives.
than 0°C or where it is exposed to the
weather. 2.3 Water connection
• The floor area where the appliance is
to be installed must be flat, stable, • Do not cause damage to the water
heat resistant and clean. hoses.
• Make sure that there is air circulation • Before connection to new pipes,
between the appliance and the floor. pipes not used for a long time, where
• Do not install the appliance directly repair work has been carried out or
over the floor drain. new devices fitted (water meters,
• Adjust the feet to have the necessary etc.), let the water flow until it is clean
space between the appliance and the and clear.
flooring. • Ensure that there are no visible water
• Do not install the appliance where the leaks during and after the first use of
appliance door cannot be fully the appliance.
opened.
• Do not put a container to collect 2.4 Use
possible water leakage under the
appliance. Contact the Authorised WARNING!
Service Centre to ensure which Risk of injury, electrical
accessories can be used. shock, fire, burns or damage
to the appliance.
2.2 Electrical connection • This appliance is for household use
• The appliance must be earthed. only.
• Always use a correctly installed • Follow the safety instructions on the
shockproof socket. detergent packaging.
• Make sure that the parameters on the • Do not put flammable products or
rating plate are compatible with the items that are wet with flammable
electrical ratings of the mains power products in, near or on the appliance.
supply. • Make sure that all metal objects are
• Do not use multi-plug adapters and removed from the laundry.
extension cables. • Do not wash fabrics which are heavily
• Make sure not to cause damage to soiled with oil, grease or other greasy
the mains plug and to the mains substances. It can damage rubber
cable. Should the mains cable need parts of the washing machine.
to be replaced, this must be carried Prewash such fabrics by hand before
out by our Authorised Service Centre.
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loading them into the washing • Disconnect the appliance from the
machine. mains electrical and water supplies.
• Do not touch the glass door while a • Cut off the mains electrical cable
programme is in operation. The glass close to the appliance and dispose of
can get hot. it.
• Remove the door catch to prevent
2.5 Service children or pets from becoming
trapped in the drum.
• To repair the appliance contact an • Dispose of the appliance in
Authorised Service Centre. accordance with local requirements
• Use original spare parts only. for the disposal of Waste Electrical
and Electronic Equipment (WEEE).
2.6 Disposal
WARNING!
Risk of injury or suffocation.
3. INSTALLATION
WARNING!
Refer to Safety chapters.
3.1 Unpacking
WARNING!
Remove all the packaging
and the transit bolts before
installing the appliance.
1
x4
A
2
8. Fully clean and dry the bottom of the
appliance. B
CAUTION!
Do not use alcohol, solvents
or chemical products.
9. Make sure to identify the different
sizes and the positions of the sound
barriers. Refer to the illustration: 14. Remove the three bolts by using the
key supplied with the appliance.
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x4
CAUTION!
Make sure that there are no
leaks from the couplings.
Do not use an extension
hose if the inlet hose is too
short. Contact the service Make sure that the drain
centre for the replacement hose end is not immersed in
of the inlet hose. the water. There may be a
return of dirty water into the
3.5 Water drainage appliance.
3. To a stand pipe with vent-hole -
The drain hose should stay at a height of Insert the drain hose directly into a
not less than 60 cm and not more than drain pipe. Refer to the illustration.
100 cm.
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4. PRODUCT DESCRIPTION
4.1 Special features Wash after wash, fabric stiffness,
shrinkage and colour fading are
Your new washing machine meets all prevented.
modern requirements for an effective • The Oko-Mix technology has been
treatment of laundry with low water, designed to protect the fabric fibres
energy and detergent consumption and thanks to different pre-mixing phases
respectful of fabric care. that dissolves first the detergent and
• The interactive touch screen display then fabric softener in the water
makes the setting and the use of the before they are distributed in the
appliance more immediate and laundry. So every fibre is reached and
agreeable. cared for.
• The Wi-Fi connection enables you to • Thanks to the Weight Sensors the
start and check your washing cycle appliance can detect the weight of
status in remote control. your load and advise on how much
• The SoftWater Technology acts as detergent you need to achieve the
water softener and removes harsh best results without waste.
minerals from the inlet water and • The ProSense technology adjusts
supplies soft water for the washing. automatically the programme
duration to the laundry in the drum to
ENGLISH 11
achieve perfect washing results in the • The Stains option pre-treats stubborn
minimum possible time. stains optimizing the effectiveness of
• The steam has a quick and easy way the stain remover.
to refresh the clothes. The gentle • Thanks to the Soft Plus option, the
steam programmes remove odours fabric softener is uniformly spread out
and reduce creases in dry fabrics so in the laundry and deeply penetrates
they need little ironing. the fabric fibres favouring a perfect
The Plus Steam option, finishes every softness.
cycle with gentle steam that relaxes
the fibres and reduces fabric creasing.
Ironing will be easier!
10
4
5
11 12
6
technology ( Soft
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Water)'.
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Salt Maximum level for detergent/
additives quantity.
To set the water hardness level: 7. Tap on the Water Hardness bar to
exit and to confirm the chosen level.
1. Press the On/Off button for a few
8. Scroll up and down the setting list to
seconds to activate the appliance.
find the Water Softener bar and tap
2. Wait until the programme screen
on it to enter.
appears and scroll up and down the
list to find Settings. <Programmes Info
<Programmes Info
Buzzer OFF
Water Hardness 6
<5 6 7>
Water hardness levels
Levels Water hardness range
°f °d °e
(French de- (German de- (English de- mmol/l
grees) grees) grees)
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1 ≤5 ≤3 ≤4 ≤0.5
5 30 - 37 17 - 20 21 - 26 3.0 - 3.7
Salt
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salt in the compartment :
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1. Open the detergent dispenser.
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enough salt.
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Salt
6. CONTROL PANEL
6.1 Control panel description
2 3
Start/Pause 4
Change OK Later OK
<3 4 5>
4. Scroll the submenu bar right or left to
2. Scroll the level list right or left to set
set the detergent dosage in ml that
the desired water hardness level.
matches with the average dosage
3. Tap on the Water Hardness bar.
suggested on the detergent
The following window pops up.
packaging.
Water Hardness
Info
4
Change OK
<40 50 ml 60>
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You’ve selected: OK
7.6 Wi-Fi
The startup ends with following dialog
window.
8. TOUCH SCREEN
Each time you turn the appliance on, the
Start-up Screen appears on the touch 1h07min
screen.
Max 9.0 Kg 40
Cottons
1200
AEG More
1h07min
Max 9.0 Kg 40
Cottons To set some options or settings it is
1200
sufficient to change the status from OFF
More to ON just tapping on the relevant bar.
Programmes, options and
When a shortcut is visible on settings can also be set by
the summary screen, it is turning the programme dial
possible to enter an option/ and in horizontal submenus
setting menu by just tapping the desired choice can be
on the relevant shortcut. set just tapping on the
arrows < or >.
The different option/setting menus can
be scrolled:
• up and down, or
9.1 Installing and configuring you, that the access point will be open
for about 3 minutes.
"My AEG"
Wi-Fi
When connecting the washing machine
to the application, stand near it with your
smart device. Trying to connect to App
Access point will be open for 3
Make sure that your smart device is minutes.
connected to the wireless network.
1. Go to the App Store on your smart Cancel
device.
2. Download and install the App "My 3. Configure the "My AEG" app on
AEG". your smart device.
3. Make sure you started a Wi-fi 4. If the connectivity is configured, a
connection in the washing machine. message appears on the washing
If not, read the next paragraph machine display to confirm that the
'Configuring the washing machine configuration was successful.
wireless connection'.
4. Start the application. Select the Wi-Fi
country and language and login with
Your email and password. If you do
not have an account, create a new
Connected!
one following the instructions in "My
Signal strenght is good, 4/5
AEG".
5. Follow the instructions on the App OK
for the washing machine registration
and configuration. 5. Tap on OK to get back to the
A message appears on the washing machine settings list.
machine display to confirm that the 6. Tap on Programmes to get back to
configuration was successful. the programme list screen.
11. PROGRAMMES
11.1 Programme Chart
All washing programmes benefit from the softened water, if the water
softener is active.
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Washing programmes
Programme Programme description
Washing programmes
Cottons White cotton and coloured cotton. Normal soil and light soil.
Cottons Eco White cotton and coloured cotton. Normal soil and light soil.
Standard programmes for the Energy Label consumption
values. According to regulation 1061/2010, the programmes
Cottons Eco at 60 °C and the programme Cottons Eco
at 40 °C are respectively the «Standard 60°C cotton pro-
gramme» and the «Standard 40°C cotton programme». They
are the most efficient programmes in terms of combined ener-
gy and water consumption for washing normally soiled cotton
laundry.
The water temperature of the washing phase
may differ from the temperature declared for
the selected programme.
Steam programme
Washing programmes
20min 3kg Cotton and synthetic items lightly soiled or once worn.
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Outdoor
Do not use fabric softener and make sure that
there is no softener residue in the detergent
dispenser.
Jeans Denim clothing and jersey items. Normal soil. This pro-
gramme performs a gentle rinsing phase, designed for denim,
that reduces fading and does not cause washing powder resi-
dues on the fibres.
Rinse All fabrics, except woollens and very delicate fabrics. Pro-
gramme for rinsing and spinning the laundry. The default spin
speed is the one used for cotton programmes. Reduce the
spin speed accordingly to the type of laundry. If necessary, set
the Extra Rinse option to add rinses. With a low spin speed the
appliance performs delicate rinses and a short spin.
Drain All fabrics, except woollens and very delicate fabrics. Pro-
gramme for draining the water left in the drum.
Spin All fabrics, except woollens and very delicate fabrics. Pro-
gramme for spinning the laundry and draining the water left in
the drum. The default spin speed is the one used for cotton
programmes. Reduce the spin speed accordingly to the type
of laundry.
ENGLISH 25
Machine Clean Maintenance cycle with hot water to clean and freshen the
drum and to remove residue that may cause odour. For the
best result use this cycle once a month. Before running this cy-
cle, remove all items from the drum. Pour a cup of chlorine
bleach or a washing machine cleaner in the washing phase
compartment. DO NOT use both together.
After the drum cleaning, run a further rinse cy-
cle with empty drum and no detergent to re-
move any residue of bleach.
1) During this cycle the drum rotates slowly to ensure a gentle wash. It can seem that the drum doesn't
rotate or doesn't rotate properly, but this is normal for this programme.
2) If you set a Steam programme with dried laundry, at the end of the cycle the laundry can be humid.
Line dry the items for about 10 minutes.
3) Steam programme doesn't remove particularly intense odour.
Steam - - 1.5 kg
Drain - - 9 kg
When you set a washing programme and enter the menu , the dis-
play shows the available options only.
Child Lock, Delay Start and Memory are selectable with all
programmes.
Rinse & Hold
Steam Level
Extra Silent
Spin Speed
Anti-crease
Extra Rinse
Plus Steam3)
Time Save 1)
Soft Plus
Prewash
Stains3)
Soak
Eco2)
OKOPower ■ ■ ■ ■ ■
ColourPro ■ ■ ■ ■ ■ ■ ■
Cottons ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Cottons Eco ■ ■ ■ ■ ■ ■ ■ ■ ■
Synthetics ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Delicates ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Wool/Silk ■ ■
Steam ■
20min 3kg ■ ■
Outdoor ■ ■ ■ ■
ENGLISH 27
Steam Level
Extra Silent
Spin Speed
Anti-crease
Extra Rinse
Plus Steam3)
Time Save 1)
Soft Plus
Prewash
Stains3)
Soak
Eco2)
Jeans ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Anti-Allergy ■ ■ ■ ■ ■ ■ ■ ■
Rinse ■ ■ ■ ■
Drain
Spin ■
Machine
■
Clean
1) If you set the shortest duration, we recommend that you decrease the load size. It is possible to fully
load the appliance, however the washing results can be less satisfactory.
2) This option is not available with a temperature lower than 30 °C.
3) This option is not available with temperature lower than 40 °C.
12. OPTIONS
12.1 Introduction To exit the option submenu, tap on the
option bar again.
When you enter the menu
More, the display will <Cottons 40 2h24min
show only the options Stain Remover 1/2
available for the programme Extra Rinse +1
set.
1h07min
<OFF +1 +2>
Max 9.0 Kg 40
Cottons
1200
More
To return to the programme summary
screen, tap on the programme bar.
<Cottons 40 1h07min
Child Lock OFF
When an option shortcut is Delay Start 00h00min
on the programme summary
Time Save OFF
screen, just tap on it to enter
the relevant option submenu Temperature 40
directly. Spin Speed 1200
The appliance decreases the washing summary screen, the shortcut will be
temperature and extends the washing on.
time to obtain a good washing efficiency
by saving energy. 12.9 Extra Rinse
When you return to programme With this option you can add up to 3
summary screen, the shortcut will rinses accordingly to the selected
be on. washing programmes.
Useful for people allergic to detergents
and in areas where the water is soft.
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1. Tap on the Extra Rinse bar to enter Tap on the Soft Plus bar to activate the
the option submenu. option (ON status).
2. Scroll the bar right to add from 1, 2
When you return to programme
or 3 additional rinses (OFF= no
additional rinse). summary screen, the shortcut will be
When you return to programme on.
summary screen, the shortcut will be
on. The dots indicate the number of 12.12 Anti-crease
additional rinses selected. When this option is set, at the end of the
This option increases the cycle the drum performs smooth
programme duration. movements for about 30 minutes to
favour the garments softness.
If the Extra Rinse is set as a Tap on the Anti-crease bar to activate
default option and you the option (ON status).
select a compatible washing When you return to programme
programme, the touch
summary screen, the shortcut will be
screen will show . In this on.
case, by setting the Extra
Rinse option , it is possible
12.13 Steam Level
to add just one rinse .
With this option you can change the
12.10 Plus Steam steam level depending on the laundry
size.
This option adds a steam phase followed
1. Tap on the Steam Level bar to enter
by a short anti-crease phase at the end
the submenu.
of the washing programme.
2. Scroll the list right or left to set one
The steam phase reduces fabric creasing of the three levels:
and facilitates the fabric ironing. • Minimum
Tap on the Plus Steam bar to activate • Medium
the option (ON status). • Maximum
This is available with the
This option can increase the Steam programme only.
programme duration.
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Cottons 40
Detergent advice:
60ml / 50ml
Type 1 / Type 2 3. If desired, pour the fabric softener in
Ready to start the compartment .
Refer to the "Detergent Dosing" section
in the chapter "Settings".
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Max
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start the programme.
The related led stops flashing and stays
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on.
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▼ • The shortcut .
Cottons 40
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3h01min
2. Pour the liquid detergent in the
compartment . Washing
Finished at 15:42
The shortcut shows up. Keep 2. After about 20 minutes the display
pressed for about three seconds to shows the new programme duration,
deactivate the Child Lock. the expected programme time and
advise you about the running phase.
Starting a programme with
The ProSense detection is
delay start carried out with complete
1. Touch the Start/Pause button to washing programmes only.
start the programme.
The related led stops flashing and stays 13.10 Interrupting a
on. programme and changing the
The door is locked.
The appliance starts the countdown and options
the door is locked. When the programme is running, you
Cottons 40 can change only some options:
1. Touch the Start/Pause button .
Starts in The related led start flashing.
1h29min 2. Tap on to change the options.
In the option list only the available
Reset options will be active.
Finished at 15:36
3. Touch the Start/Pause button again.
The washing programme continues and
2. Tap on Reset to cancel the delay the programme duration can change.
start and then touch the Start/Pause
button or wait until the countdown is 13.11 Cancelling a running
completed. programme
The programme will start normally.
1. Press the On/Off button to cancel
The ProSense detection
the programme and to deactivate
starts at the end of the
the appliance.
countdown.
2. Press the On/Off button again to
activate the appliance.
During the cycle, the display Now, you can set a new washing
will inform you about each programme.
running phase (e.g. washing,
rinsing and so on). If the ProSense phase is
already carried out and the
13.9 The ProSense load water filling is already
started, the new programme
detection starts without repeating
After touching the Start/Pause button: the ProSense phase. The
1. The ProSense starts the laundry load water and the detergent are
detection to calculate the real not drained out in order to
programme duration. The display avoid waste.
shows the message Adjusting
programme to current load. 13.12 Opening the door
The appliance adjusts automatically
the programme duration to the load If the temperature and level
to achieve perfect washing results in of the water in the drum are
the minimum possible time. The too high and/or the drum
programme duration could increase still rotates you cannot open
or decrease. the door.
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14. SETTINGS
14.1 Introduction
1. In the programme summary screen,
just tap on the screen to return to the
programme list screen.
2. Scroll the list up or down to find
Settings.
ENGLISH 37
2. Scroll right or left to set the proper 2. Tap on the Programmes bar to
water level. return to the programme summary
screen.
<Programmes Info
If Soft Plus Default is active, the shortcut
Buzzer OFF
will be on if you set a compatible
Water Hardness 6 programme.
Cancel OK
Clean the appliance with mild soap and 16.3 Maintenance wash
warm water only. Fully dry all the
surfaces. The repeated and prolonged use of low
temperature and short programmes can
CAUTION! cause detergent deposits, fluff residues,
Do not use alcohol, solvents bacterial growth and biofilm formation
or chemical products. inside the drum and the tub. This could
generate bad odours and mildew.
CAUTION!
Do not clean the metal To eliminate these deposits and
surfaces with chlorine-based hygienize the inner part of the appliance,
detergent. run a maintenance wash at least once a
month:
16.2 Descaling 1. Remove all laundry from the drum.
2. Run a cotton programme with the
If you use the salt regularly highest temperature with a small
to activate the SoftWater quantity of powder detergent.
Technology, the descaling
procedure described in this 16.4 Door seal
paragraph is not necessary.
rust forming.
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1. Clean the drum with special products
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instructions that you find on
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the packaging of the
product.
2. Run a short cotton programme at
high temperature with empty drum
and with a small quantity of powder
detergent, in order to rinse out any
residues left . Max
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compartment
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Before cleaning, make sure
that the all compartments
are empty. 3. Wash the drawer and all inserts
under running water.
To prevent possible deposits of dried
detergent, clotted fabric softener,
formation of mould in the dispenser
drawer and/or salt fouling in the salt Max
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flows out.
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2 1
1
12. Close the pump access.
17. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
17.1 Introduction
The appliance does not start or it stops
during operation.
First try to find a solution to the problem
(refer to the "Possible failures" table). If
the problem persists, contact the
Authorised Service Centre.
In case of major problems, the buzzer • Programme will continue when
operates, an alarm message pops and electricity supply is stable - The
the Start/Pause button may flash mains supply is unstable. Wait until
continuously, e.g.: the mains supply is stable.
• Check that the water inlet tap is • A water leak has been detected -
open - The appliance does not fill The anti-flood device is on.
with water properly. Disconnect the appliance and close
• Check that the drain filter is not the water tap. Contact the Authorised
clogged - The appliance does not Service Centre.
drain the water. WARNING!
• Check that the door is properly Deactivate the appliance
closed - The appliance door is open before carrying out any
or not closed correctly. Please check check.
the door!
If the appliance is
overloaded, remove
some items from the
drum and/or keep the
door pressed while
pressing the Start/Pause
button until the indicator
stops flashing (see
the picture below).
The appliance fills with • Make sure that the drain hose is in the correct position. The
water and drains immedi- hose may be positioned too low. Refer to "Installation in-
ately struction".
• Make sure that the couplings of the water hoses are tight
and there is not water leakages.
There is water on the • Make sure that the water inlet hose and the drain hose have
floor. no damages.
• Make sure you use the correct detergent and the correct
quantity of it.
The programme duration • The ProSense function is able to adjust the programme du-
increases or decreases ration according to the type and the laundry load size. Re-
during programme exe- fer to "The ProSense load detection" in "Daily Use" chap-
cution. ter.
Excessive liquid leakage • Make sure that the rubber brushes under the detergent
form the detergent dis- compartment are intact.
penser.
• Check if the water softener has been set to act also during
Excessive consumption
rinse phase. Refer to "How to set the water hardness level"
of salt.
in "The Water Softener (SoftWater Technology)" chapter.
The drum is empty and • Press the On/Off button to deactivate the appliance and
the display shows there is activate it again to set a tare.
some weight in.
After the check, activate the appliance. The programme continues from the point of
interruption.
If the problem occurs again, contact the Authorised Service Centre.
If the display shows other alarm codes. Deactivate and activate the appliance. If the
problem continues, contact the Authorised Service Centre.
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5. Take out the laundry and then close
the appliance door.
6. Close the filter flap.
2. Eliminate any trace of detergent or
17.4 Eliminating detergent or additive and clean the compartment
other additives from salt thoroughly.
Salt
3. Insert the drawer back and pour salt
compartment Salt
in the compartment .
Any type of detergent and additives 4. Close the drawer.
inadvertently poured in the compartment 5. Run a cotton or synthetic cycle,
Salt
without reducing time, to restore the
must be eliminated completely.
water softener function.
During the washing programme, the Prosense technology can vary the
wash duration and the consumption values. For more details see 'The
Prosense load detection' paragraph in 'Daily Use' chapter.
The information given in the chart above is compliant with the EU Commission regulation
1015/2010 implementing directive 2009/125/EC and EU commission regulation No.
1275/2008.
20. ACCESSORIES
20.1 Available in 20.3 Stacking kit
www.aeg.com/shop or from
authorised dealer
Only appropriate
accessories approved by
AEG ensure the safety
standards of the appliance. If
unapproved parts are used,
any claims will be
invalidated.
*
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ENGLISH 55
www.aeg.com/shop
157011550-A-182017