Scribd
Upload
60 views3 pages

Citizen Charter

The document describes the process for admitting pediatric patients with emergent or urgent conditions to a hospital ward. It outlines the steps taken by nurses and doctors to register patients, provide care and manage patients, indicate when patients can be discharged, and process discharges or transfers.

Uploaded by

Adejahnoor Tending
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
60 views3 pages

Citizen Charter

The document describes the process for admitting pediatric patients with emergent or urgent conditions to a hospital ward. It outlines the steps taken by nurses and doctors to register patients, provide care and manage patients, indicate when patients can be discharged, and process discharges or transfers.

Uploaded by

Adejahnoor Tending
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 3

Pedia- Ward Admission

Admits all patients with emergent or urgent condition.

Department Pediatrics
Classification Government to Citizen
Type of Transaction Simple
Who may Avail All Pedia Patients with emergent or urgent condition

CLIENTS STEPS AGENCY ACTIONS PROCESSING DEPARTMENT RESPONSIBLE


TIME
Nurse on Duty Nursing Attendant
1. Patient admitted Register the patient in the admission log book
and will be assisted and Census Report Sheet.
by the ward nurse to
their assigned Room Follow-up all laboratory tests Monitor patient
bed and will be the medications and supplies at the nurse
positioned station. Write all medications and supplies in
comfortably. the Patient’s medication sheet.

2. Patients Care and Performs daily routine patient care Nurse on Duty Nursing Attendant Attending
Management Physician/Consultant on Duty
Follows religiously clinical pathway procedure
for certain diseases

Oversees patient medical care. Directs and


supervises Resident on Duty on patient care

Disposition Examines and evaluates patient. Indicates in Attending Physician/Consultant On Duty


patient’s chart
“May Go Home” order If the patient requests
discharge against medical advice (DAMA), the
NOD refers the request to attending physician.
Discharge Prepare discharge order, write discharge Nurse on Duty Nursing Attendant Resident on Duty Attending
instructions and prescription for take home Physician/Consultant on Duty
medicines

Follow up check-up. Review chart for


completeness

Nurse/Midwife brings the chart to the billing


section and the billing section will call nurses
station after the billing is done

Receive patient’s chart and check for


completeness

The nurse will give the bill to the watcher


/guardian

*if with excess the nurse will guide the


watcher to go to social services / malasakit
center/billing section

Gives discharge instructions and health


education to patients/ informs date of follow-
up schedule

Prepare discharge notice

Present Discharge Receive discharge notice Nurse on Duty Nursing Attendant Attending
Notice Physician/Consultant on Duty
Advise patient to return after the payment slip
is available

Prepare Clearance Slip Process clearance thru


telephone call to revenue center if there are
still unbilled charges

Checks unbilled charges. Prepares Charged


Slip for unbilled charges and forward to billing

Inform nurse station that the payment slip of


patient is available

Instruct patient/relative to pay to the Cashier

Transferring Patient if the doctors order the patient needs to be Nurse on Duty Nursing Attendant Attending
to High Center transfer to higher center Physician/Consultant on Duty

Doctor will process One command, Referral


note

Nurses will prepare 2nd copy of laboratories


done, contact Ambulance

You might also like