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ServePro

TEAM
BIOGRAPHY

Name: Morsheda Akter Anika Name: Amar Al Anas Name: Sawda Binte Hasan Zenith Name: Mashmum Mashuk Taif Name: Md. Mahmud Hassan
Position: CEO, Marketing Research Position: Chief Financial Manager Position: Chief Information Officer Position: Human Resource Manager Position: Cyber Security Manager
and Development Manager Age: 20 Age: 20 Age: 20 Age: 20
Age: 20 Sex: Male Sex: Female Sex: Male Sex: Male
Sex: Female Education: Jahangirnagar University Education: Jahangirnagar University Education: Jahangirnagar University Education: Jahangirnagar University
Education: Jahangirnagar University
BUSINESS PLAN
AGENDA
01 Executive 02 Company 03 04 SWOT
Services
Summary Discription Analysis

05 Competitor 06 Marketing 07 Operational 08 Startup


Analysis Plan Plan Expense

09 Financial 10 Potential Risk 11 Implementation 12


Contact Us
Forecast & Solution Timeline
EXECUTIVE
SUMMARY
ServePro focuses on providing online
services by offering expertises to fulfill
needs of electrical problems, plumbing
related problems, ceramics installation and
settlement in a house, building or a hotel
and painting in various locations for our
clients
ABOUT
SERVEPRO
ServePro specializes in offering customized solutions to address
various client needs, such as Electrical, Plumbing, Ceramics, and
Painting. Our services range from fixing appliances like
refrigerators and air conditioners, setting up electrical lines in new
construction projects and hotels, resolving plumbing issues,
providing plumbing solutions to providing expert consulting, and
offering advice on ceramic design, installation, and painting.
Whether clients need strategic direction, skill enhancement,
technical support, or continuous assistance, we are dedicated to
providing outstanding service to assist them in reaching their
objectives and tackling obstacles effectively.
THE MISSION
STATEMENT
ServePro’s mission is to provide high-quality, reliable, and
efficient services to meet the diverse needs (Electrical, Plumbing,
Ceramics, Painting) of clients. ServePro's primary goal is to offer
clients high-quality, reliable and efficient services to cater for all
their diverse needs in the above aspects. Our long term mission is
to ensure our clients that they always have a reliable expert to
assist them whenever they have any issues in these areas.
COMPANY
GOALS

Provide Minimize Create A


Proper public Model To
Service discomfort Others
VISION
Become the most reliable, efficient, and comprehensive solution
provider for all electrical, plumbing, ceramics, and painting needs of
homeowners, hotel owners and individuals in Bangladesh. ServePro
aims to create a brand that is known for its high-quality services,
transparent pricing policies, and outstanding customer support.
Who need Who require
Painting services ceramic
at home products
Who require
Who require
help for
Plumbing
electronic
Solutions
purpose

TARGET
MARKET
OUR AMAZING
SERVICES

Plumbing Electrical Ceramic Wall


Solutions Solutions Installation Painting
MARKET
RESEARCH
60

50

40

30

20

10

0
Mothijheel Savar Uttara Banani Gulshan Mirpur Mohammadpur
Swot analysis
STRENGTHS WEAKNESSES
•TECHNOLOGICAL •LACK OF RELATIONSHIP WITH
ADVANTAGE PROVIDERS
•AFFORDABLE PARTICULAR
SERVICE

OPPORTUNITIES THREATS
•ABILITY TO EXPAND NEW •COPYCAT COMPETITION
CITIES •GOVERMENTAL
•HIGH EMPLOYMENT RATE REGULATIONS
competitor
analysis
Local local
Local Local
Electricians Ceramic
Painters PLumbers operator

ServePro will be the first of its kind to provide online services in the areas of
electrical, plumbing, ceramics, and painting in Bangladesh. Therefore, there are
currently no direct competitors in this specific online service-oriented business
segment in Bangladesh. But there are some local service providers who offer
similar services in offline but do not specializes in all four services under 1
platform like ServePro
Brand
Marketing Positioning References

Planing

marketing via Promotional


social media Offers
Website Recruit and Media
and App Train Payment Profiles and
Creation Service System Email
Provides Campaigns

operational Planning

Customer Data Legal Social Media


Satisfaction Archive Advisor Engagement
Rate
STARTUP
EXPENSES
Startup Costs Estimated Cost Range

Website, App Creation, Designing and


1400000
Logo

Advertising, Service Provider


150000
Recruitment

Rent in Advance 300000, 25000 per month

Office Supplies, Decorations 320000

Training 200000, 2 year

Regulation fee 50000

Bank fee 50000

Total Estemated Cost 2470000


CAPITALIZATION

15 Shares

Each investor has to invest


200000
Financial
projections
CASH FLOW
PROJECTION
Total Earning Total Revenue
20000000

15000000

10000000

5000000

0
2024-25 2025-26 2026-27
GROSS PROFIT &
NET PROFIT
Gross Profit Net Profit
25

20

15

10

0
2024-25 2025-26 2026-27
DIVIDEND
PROJECTION
500000

400000

300000

200000

100000

0
2024-25 2025-26 2026-27
Potential Risks
and solutions
risks solutions
Implement Strong Encryption
Data Breach
Protocols

Downtime Invest in reliable hosting

Payment Fraud Secure Payment Gateways

Access controls and


Intellectual Property Theft
encryption for property

Customer Trust and


Transparent in ourservice
Reputation
March April
Research and Branding, promoting
and designing
Implementation planning

timeline

May June
Soft launch Official launch
CONTACT US
Morsheda Akter
Anika Amar Al Anas
CEO, Marketing & Chief Financial Manager
Development Manager

[email protected] [email protected]

+880 1679-579401t +880 1630-763513

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