Statement and Confirmation of Own Work

A signed copy of this form must be submitted with every assignment.

If the statement is missing your work may not be marked.

Student Declaration

I confirm the following details:

Candidate Name: Fredrick Nyirenda

Candidate ID Number: P00193997

Qualification: Level 4 Diploma in Computing

Unit: Computer Systems

Centre: NACIT(Lilongwe)

I have read and understood both NCC Education’s Academic Misconduct Policy and
the Referencing and Bibliographies document. To the best of my knowledge my work
has been accurately referenced and all sources cited correctly.

I confirm that this is my own work and that I have not colluded or plagiarised any part
of it.

Candidate Signature:

Date: 19th January 2022

 Statement and Confirmation of Own Work
Table of contents
INTRODUCTION .......................................................................................................................................... 3
PLAN ............................................................................................................................................................. 3
TASK 1- Updating IT infrastructure ............................................................................................................... 3
PART A .................................................................................................................................................... 3
The organizations business ................................................................................................................... 3
Systems requirements to support the business ................................................................................... 4
Current problems .................................................................................................................................. 4
System functions ................................................................................................................................... 4
Non-functional requirements ............................................................................................................... 5
PART B..................................................................................................................................................... 6
System design specification .................................................................................................................. 6
References .................................................................................................................................................... 8
TASK 2 – WINDOWS INSTALLATION.............................................................................................................. 9
A. Installation of windows ..................................................................................................................... 9
B. Installation of antivirus software .................................................................................................... 19
C. Installation of office software ......................................................................................................... 24
D. Installation of free utility ................................................................................................................ 27
TASK 3 – FAULTY PCs AND SOFTWARE MAINTAINANCE ............................................................................ 29
A. Fault finding and computer maintenance ...................................................................................... 29
B. Routine / Preventative maintenance .............................................................................................. 29
C. Regular maintenance tasks ............................................................................................................. 30
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INTRODUCTION
This report will be telling more about updating an IT infrastructure of an industry. The
industry in this case is an education sector. The school to be updated in terms of IT is
Mwimba college of agriculture located in Kasungu. There will also be installation of new
version of windows and maintenance of faulty computers and software.

PLAN
The plan is to identify and provide the recommended hardware and software for the
system that is at this institution. Firstly, the current problems faced by the institution
and possible ways to deal with the problems are outlined in order to achieve the
objective. To understand why and what the system is needed to do, we came up with an
outline of the industry and its business, a list of system functions and a list of non-
functional needs.

TASK 1- Updating IT infrastructure

PART A
The organizations business
Mwimba college of agriculture is an institution that provides tertiary education to
people that for the most part have been selected after their secondary education to
really complete their education in a subtle way. At this institution, students and staff
members both essentially require fast internet to basically carry out their work, which
specifically is fairly significant. They for the most part have been using a kind of single
router for the basically whole school, hence having problems in terms of the speed of
internet, which really is fairly significant. To solve this problem, we generally suggested
they particularly have sort of multiple routers for fast internet throughout the campus,
or so they for all intents and purposes thought. We basically have also assumed the
computers and desktops used here are very outdated both hardware and software wise
and their devices haven’t been updated in a long time in a subtle way.
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Systems requirements to support the business
The systems required at this institution include Routers, a secure internet connection as
such a firewall, computers and desktops, servers and updated system software and
hardware.

Current problems
The following were some of the problems noticed on the institution.

 Students are unable to carry out their assignments given by the lectures in time
due to the low speed of the internet on the institution.
 Some students do not have their own computers so they use computers that are
found on the institution. Suddenly the computers that are there are slow and
outdated. And also some of the stuff members use these computers. Hence
slower progression.
 Outdated software such as the internet browsers and drivers is also one of the
problem we noticed.
 The institution seems to not have updated firewalls as such they are at risk of
losing valuable data when accessing the internet.

System functions
 The systems will be required to fulfil the following tasks. It must provide both
students and staff with a secure internet connection in order to prevent cyber-
attacks and data loss.
 The systems must also basically run new software and hardware to literally make
it for all intents and purposes easier and faster for students and staff to work on,
which definitely is quite significant. As a result, the systems will generally require
at definitely the least a multi-core processor, which will essentially provide more
processing power and actually allow the system to handle actually multiple tasks
without interfering with the user's sort of current tasks, contrary to popular belief.

 The system should have at kind of the least 8GB RAM, which kind of is fairly
significant. This prevents the system from overloading. This 8 GB RAM
significantly speeds up the system operation, and the ROM of the system should
definitely have at almost the least 500GB of capacity or much more. This enables
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for all intents and purposes high data transfer speed and for the most part is
necessary for a while in a subtle way.
 Disk space should be organized so that at sort of the least 70% of the total disk
space is allocated to user activities and tasks, and 20% of the remaining 30% kind
of is reserved for backing up important information in a subtle way. Leave the
remaining 10% of definitely your computer alone to prevent overloading, slowing
down, or crashing your computer for all intents and purposes due to lack of disk
space that can seriously impact your system's performance, or so they kind of
thought. This applies to all computers in order to increase the efficiency of the
computer, or so they thought.

Non-functional requirements
 The system must be of i3 generation or above. This shows how powerful the
operating system is because the higher the generation, the stronger the
operating system.

 The system requires a webcam for virtual meetings that can be held by staff alone
or with students due to the threat that the coronavirus poses to human well-
being.

 The system requires at least three or more USB 3.0 ports. This is enough for the
user to transfer data in different devices at the same time, and in terms of time
consumption, this speeds up data transfer and makes it more compatible with
current devices.

 The system requires a wired LAN connection for user with LAN technology, as
well as very high Internet and data transfer speeds.

 It would also kind of be desirable for the system to really have accessibility
features that for the most part makes it definitely easy for people with disabilities
to operate the system without particularly major problems, which is quite
significant.
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PART B
System design specification
The system recommendations for fairly your organization are: The system must include a
definitely total hard disk capacity of at least 500 GB, essentially RAM of at sort of the
least 8 GB, an i5 processor of at almost the least 7th generation, and a website for Face,
which for all intents and purposes is quite significant. It is a fairly face-to-face
communication, USB 3.0 port and LAN port, and must basically be a multi-core system,
which basically is fairly significant.

The two products found that match the specifications for each field are listed below:

I. Computers
I. DELL LATITUDE 3340
 Intel core i7
 8GB RAM
 500GB HDD
 Windows 10
 4.1 GHz
 13.2” screen
 8th Generation
 Mini DisplayPort, SD card, USB 3.0, HDMI, Ethernet
 £88.07

II. HP Pavilion (ebay, 2022)

 Intel core i3
 8GB RAM
 512GB SSD
 Intel UHD Graphics
 Released in 2020
 Windows 11
 3.60 GHz
 14” screen
 10th Generation
 3x USB 3.0, 2.0 USB
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 £240.21
II. Routers
I. NETGEAR Nighthawk
 Maximum wireless data rate 1900 Mbps
 Maximum Lan data rate 100 Mbps
 Wireless connectivity 802.11ac
 Dual-Band
 x5 Lan ports
 Beijing, China
 £36.03

II. Sky Hub ER115

 Maximum wireless data rate 1600 Mbps
 Maximum LAN data rate 1000 Mbps
 Wireless connectivity 802.11ac
 Dual-Band
 X4 LAN ports
 Coventry, United Kingdom
 £28.03

III. Servers
I. Dell PowerEdge R820 16 Bays 2.5 Server
 DDR3 SDRAM
 8 GB
 2 Processors
 2.66 GHz
 6th Generation
 London, United Kingdom
 £120.00

II. HP ProLiant DL380 G7 (ebay, 2022)

 DDR3
 12GB
 2 Processors
 2.66 GHz
 7th Generation
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 London, United Kingdom
 £180.00

References
https://www.alibaba.com/product-detail/Barebone-Pc-Barebone-Computer-Mini-
Pc_62545639979.html?spm=a2700.galleryofferlist.normal_offer.d_title.67b254catu6oW0
&s=p

https://www.amazon.com/s?k=hp+pavilion+desktop&crid=2GMYD3LV9I2WL&spr
efix=HP+Pavilion+%2Caps%2C367&ref=nb_sb_ss_ts-doa-p_10_12
https://www.amazon.com/NETGEAR-R6700-Nighthawk-Gigabit-
Ethernet/dp/B00R2AZLD2/ref=sr_1_1?crid=FZ8IYXPV7T0V&keywords=NETGEAR%
2BNighthawk&qid=1654429343&sprefix=netgear%2Bnighthawk%2B%2Caps%2C3
93&sr=8-1&th=1
https://www.amazon.com/s?k=Sky+Hub+ER115+router&crid=1N5GEJPK08JFJ&sp
refix=sky+hub+er115+router%2Caps%2C371&ref=nb_sb_noss
https://www.amazon.com/Dell-PowerEdge-R820-Bays-
Server/dp/B092GG2BL3/ref=sr_1_4?crid=3B7EACGDK6WG2&keywords=Server&q
id=1654429651&sprefix=server%2Caps%2C385&sr=8-4
https://www.amazon.com/HP-583914-B21-PROLIANT-DL380-
SFF/dp/B07VQ2W4D6/ref=sr_1_1?crid=1F3W9R1GBWZJJ&keywords=2.+HP+ProLi
ant+DL380+G7&qid=1654430054&sprefix=2.+hp+proliant+dl380+g7+%2Caps%2C
1224&sr=8-1
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TASK 2 – WINDOWS INSTALLATION

A. Installation of windows
1) The following are steps taken when installing windows, the version used
was windows 10.

I. The first step particularly is to download the Windows 10 installation

package and store it to a disc on really your computer in a subtle way.
These packages essentially are normally in ISO format, which allows you to
kind of extract or literally run them directly, showing how these packages
definitely are normally in ISO format, which allows you to definitely extract
or basically run them directly.
II. Secondly, generally wait for the "setup" application to essentially launch
after double-clicking it, for all intents and purposes contrary to popular
belief. As demonstrated below, a window labelled "preparing" should
literally appear.
III. When it finishes preparing another window will pop up, click on the install
now button
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IV. Next, choose the language, the time and the keyboard format and click
next.
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V. Select the edition of windows you want to install and press next.
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VI. There will be two options to select: upgrade and custom. Click on the
custom option.
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VII. Another window appears where you have to select the drive you want the
windows to be installed in. and also at this step you can do partition of the
drive, but the windows has to be installed in a drive of a capacity of at
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least 20gb. If not interested in partition, you can just select the drive and

click next to go to another window.

VIII. On this step, the setup will start to copy the files from the install disk to
the final destination.
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IX. When it is done copying the files, it generally Is going to show another
window. This fairly next window allows you to enter some details like
geographical region, adding actually other layouts of the keyboard in a big
way. And then you kind of enter some actually personal details, further
showing how and then you actually enter some very personal details in a
pretty major way. After some few minutes and a couple of different
screens windows 10 desktop will show up on the screen as shown below.

2) After the installation check for new drivers by doing the following.

I. Open settings and select the update and security tab, usually the last
option on the options listed.
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II. On the window that basically appears afterwards click “check for
updates”, the device will then basically begin to check for updates,
an internet connection will basically be needed on this process.
Once it kind of is done you will basically be informed about the
updates that are available for really your device, or so they kind of
thought. Important updates mostly begin to download automatically
while definitely less important ones for the most part are optional to
the user as definitely such you can specifically select which ones to
download and install in a subtle way.
I. Click the view for all intents and purposes “optional updates” and
kind of select which drivers to update, in this case we selected
Conexant audio drivers which basically are basically for sound
production and speaker quality, which actually is quite significant.
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3) In order to identify any unresolved issues such as missing drivers do the

following.
I. Search for the "Intel® Driver and Support Assistant" in your
browser, which will scan your device and notify you of any
missing drivers.
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II. If all of the drivers were installed and none were missing, the
following window should appear, indicating that your drivers are
current:
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B. Installation of antivirus software
The antivirus software that was chosen to be installed is SMADAV Antivirus, which is a
free to download anti malware software.

1) The following are steps and key stages in the installation of the antivirus

I. Open browser and download SMADAV antivirus on any website.

Launch the application and wait for it to load, this has to be done
with an internet connection present.

II. Once the setup finishes loading, click the “Next” button to proceed
as shown below.

III. Soon after the clicking the next button, a window will appear where
you have to read the licence agreement. After that, down the
window there are two options for you to select. The first option
states that “I agree the licence agreement” and the second option
states “I do not accept the licence agreement”. For the process to
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proceed, you have to select the option which states I agree the
licence agreement.

IV. After that, keep on pressing next button until an install button
appears. Click the install button for the installation to start. When
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the installation starts, make sure the computer should not be turned
off.

V. when the loading is done, another window appears where you have
to press finish on the window to complete the installation.
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The only problem faced during the installation is the possibility for the antivirus to cope
with windows defender as each software tries to take control. As such windows defender
was disabled for the time being.

To update the software, the user must do the following.

I. Open Smadav antivirus and click on settings. After that click in check
for updates. Wait for it to load.

II. When it has finish loading, another window appears where you have
to click on download a new version of the antivirus.
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III. When you done with that, it takes to a browser on smadav website.
Click on download and wait for it to load. After that it starts
downloading the new version of the antivirus as shown below.
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IV. when it is done downloading, it starts installing the new version
replacing the older one. Updating is done.

C. Installation of office software

1. The office software that was used was the Microsoft word 2013 office
package.

2. The stages of the installation are as follows.

I. Download and launch the Microsoft office setup until a window
appears.
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II. when the setup finishes preparing the necessary files you will
essentially be specifically prompt to mostly select the installation of
your choice between proceeding with the pretty normal installation
or having a custom one, click install now to proceed.
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I. The installation will now begins, this might take a while so you have
to wait for it to finish.

II. Once completed a page educating you regarding the finishing of the
arrangement will show up and you may now close it as the product
has effectively been introduced.
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D. Installation of free utility

1. The utility decided to actually be introduced literally is called Glary utility in
a kind of major way. Glary Utilities actually is a system execution generally
upgrade device that definitely hopes to be a one-stop reply for working on
particularly your PC''s speed and trustworthiness in a subtle way. It can
actually help you with diagnosing and literally fix vault botches, actually kill
spyware, and particularly secure your insurance, all with just the snap of a
catch in a very major way.
2. The steps taken to install this software are as follows.

I. Launch the application setup and click the next button.

II. After that a window will appear where you have to choose a location
where the utility has to be installed to.
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III. Click the next button and the installation starts immediately.

IV. When the establishment is finished, another window will show up in a

basically big way. This window particularly shows that the utility
literally is effectively introduced in the PC, which is fairly significant.
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TASK 3 – FAULTY PCs AND SOFTWARE MAINTAINANCE
A. Fault finding and computer maintenance
1) The following are the steps taken during the identification of the faults on
two PCs that we were provided with.
I. The first step was to analyse the states of the two computers and
identify any problems or faults.
II. The issues perceived in the two PCs were according to the
accompanying: in the primary PC it was seen that the PC wouldn't
work true to form suitable its power and as such wouldn't start up.
In the second PC it was seen that the PC would drive up yet wouldn't
show anything on the screen. The possible causes for the fault in the
second PC are as follows:
 RAMs were missing
 Motherboard containing a faulty LED or LCD
 Graphic cards damaged
III. To resolve to faults the following steps were taken:
 The RAMs of the PCs were swapped
 The LCDs were swapped
IV. The repair was complete failure as none of the PCs worked.

B. Routine / Preventative maintenance

1. The potential reasons as to why a computer may be running slow are as
follows:
I. in a subtle way, a typical explanation literally is running out of plate
space, these outcomes in the working framework not having
sufficient really free space to work appropriately. To for all intents
and purposes settle this kind of let fairly loose space my erasing or
disposing of pointless or seldom utilized applications and document
in a pretty big way.
II. Running out of RAM, this can be brought about by running
numerous projects or leaving them behind the scenes without
shutting them. To address this, generally nearby any applications
that essentially are not being utilized and generally close kind of
undesirable foundation applications, which for all intents and
purposes is quite significant.
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III. Too many beginning up applications, these reason the PC to
attempt dealing with such a large number of uses simultaneously
just after fire up making it delayed down. You can tackle this by
changing applications that should send off naturally at fire up and
keeping others from beginning.
IV. Malware and infections, most infections delayed down or upsetting
the working frameworks execution. To address this, download an
antivirus programming to eliminate the dangers.
V. Not kind of refreshing drivers routinely, this mostly makes the PC fall
behind and mostly run much more pretty seasoned gadget drivers
causing it to literally appear to basically be pretty much more for all
intents and purposes slow than expected, which really is fairly
significant. To kind of tackle this, actually update the PCs drivers
consistently, which essentially shows that to generally tackle this,
actually update the PCs drivers consistently.

C. Regular maintenance tasks

I. Regularly cleaning and getting pretty rid of unnecessary files
basically is important as it betters the speed and performance of
the computer, fairly contrary to popular belief.
II. Conducting regular driver updates and scans for the latest drivers
available for your computer, which for the most part is quite
significant. This benefits the computer as it provides the literally the
best and most specifically recommended drivers for the device.
III. Avoid overcharging generally your computer as this could result in
damage to actually your battery, which for the most part is quite
significant. Instead mostly allow the laptop to discharge and plug it
back in when the battery actually is critically kind of low in a kind of
major way.
IV. Wiping and cleaning the surfaces and casing to definitely get
generally rid of dust which might begin to specifically collect within
the computer and cause complications.
V. Allow the computer to rest when it starts to overheat and this
prevents overheating of the computer.
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