SHIMAMEM CALEB TSUUNG

Port Harcourt, Rivers State | 09064834541

[email protected]
https://ng.linkedin,com/in/shimamem-tsuung-948237240

Dedicated computer science graduate with 4 years of diverse experience in UI/UX engineering, windows system administration, and web design.
Proven leadership skills honed as the vice president of NYSC CDS group. Seeking a challenging role where I can leverage my technical skills,
creativity, and leadership abilities to drive innovation and contribute to the success of dynamic team or organization.

 MTN MOMO PSB Oct, 2023 – Till Date

Rebalancer
- Successfully floated an average of 150 agents monthly within designated cluster, exceeding the target by 20%
- Achieved consistent monthly float of over ₦100,000, surpassing the minimum requirement by 50%
- Maintained a stellar performance with a minimum of 50% on each KPI, ensuring eligibility for incentives
- Implemented strategic initiatives to optimize agent distribution and improve efficiency in service delivery
- Collaborated cross-functionally with teams to troubleshoot issues, streamline processes, and enhance overall performance
- Actively participated in training sessions and workshops to stay updated with industry trends and best practices

 UPWORK Oct, 2022 – Mar, 2023

UI/UX Designer
- Successfully designed UI, UX, and marketing materials for 6 mobile apps and 3 games, resulting in significant increase in user engagement
and retention rates
- Created visually stunning landing pages and mobile app UI kits for clients, driving conversions and enhancing brand identity
- Developed wireframes and prototypes for UI designs, ensuring seamless user experiences and functionality
- Expertly converted Figma files to HTML files, optimizing web design processes and delivering high quality outputs within tight deadlines
- Collaborated closely with clients to understand their requirements, provide innovative design solutions, and exceed expectations
- Received consistent positive feedbacks and ratings from clients, maintaining a top-rated status on the platform

 BETTER BLISS HUB Jul, 2021 – Jan, 2022

Windows System Administrator
- Managed and maintained windows based servers, ensuring optimal system security and reliability for seamless operations
- Proactively troubleshooting technical issues, minimizing downtime and ensuring uninterrupted workflow for users
- Implemented timely updates and patches to enhance system functionality and security, mitigating potential vulnerabilities
- Configured and optimized system performance to meet organizational requirements and improve efficiency
- Provided prompt and effective technical support to users, addressing inquiries and resolving issues in timely manner
- Spearheaded Active directory management and group policy administration, ensuring user access control and system integrity
- Implemented and maintained backups and disaster recovery plans, safeguarding critical data and minimizing data loss risks
- Actively participated in the planning and implementation of IT projects related to windows infrastructure, contributing to enhancement of
organizational IT capabilities

 EMPTON INTEGRATED SERVICE Jun, 2019 – Dec, 2020

Web Designer & Developer
- Designed bespoke websites using WordPress CMS, incorporating client requirements and industry best practices to deliver visually appealing
and functional websites
- Proactively maintained and debugged websites, ensuring optimal performance and resolving technical issues promptly to minimize
disruptions
- Managed the renewal of web hosting, and other cloud related service, ensuring continuous online presence and seamless operation of websites
- Modified websites according to client feedback and satisfaction, implementing changes to enhance user experience and meet evolving
business needs
- Collaborated closely with clients to understand their vision and requirements, provoking personalized solutions and delivering projects on
time and within budget
- Stayed updated with the latest trends and technologies in web design and development, implementing innovative ideas to improve aesthetics
and functionality
  Benue State University, Nigeria 2015-2020
B.Eng. in Computer Science
Second Class (Upper
Division)

 Seta International School, Nigeria 2013-2015

Senior school
certificate
Examination
(WAEC)

 FRONT-END WEB DEVELOPMENT

- Proficient in HTML, CSS and JavaScript for creating dynamic and interactive user interface
- Experienced in implementing responsive design principles to ensure compatibility across various devices and screen sizes
 VERSION CONTROL
- Skilled in using Git and GitHub for version control, enabling efficient collaboration and tracking of code changes in development projects
 DIGITAL MARKETING AND SOCIAL MEDIA MARKETING
- Experienced in leveraging social media platforms for digital marketing campaigns, including content creation, audience engagement, and
analytics tracking to optimize performance
 UI/UX DESIGN
- Proficient in creating intuitive and visually appealing user interface and experiences using Figma, Adobe XD, Trello, Asana, and Protopie
- Strong understanding of UX principles and methodologies to enhance usability and user satisfaction
 CCTV INSTALLATION AND MAINTENANCE
- Experienced in installing and maintaining CCTV systems, ensuring optimal functionality and security surveillance for residential and
commercial environments
 GRAPHIC DESIGN
- Skilled in graphic design tools such as Adobe Photoshop and illustrator for creating engaging visuals, including logos, illustrations and
promotional materials
 WEB DEVELOPMENT
- Proficient in web development platforms such as Webflow and Wordpress CMS, enabling the creation of customized and scalable websites
with ease

Certifications
____________________________________________________________________________________________________________________________________________________________________________________

 Health Safety and Environment І, П, Ш

Affiliated British
International Safety
Organization
Description: Completing a comprehensive 3-month program encompassing areas such as risk management, operational risk management, industrial safety,
workplace safety, fire safety, fire safety, process safety, and occupational health and safety. Additionally gained expertise in environmental management
during this intensive program.

 Fire Safety & Risk Assessment

Department of Petroleum Resources

Description: Successfully completed comprehensive training and examination in fire and safety risk assessment methodologies. Proficient in identifying
potential hazards, evaluating risks, and implementing preventive measures to ensure the safety and security of individuals and property. Equipped with the
knowledge and skills to conduct thorough risk assessments in various environments, adhering to industry regulations and best practices.

 Become a Web Developer

LinkedIn Learning

Description: Attained a comprehensive understanding of web development fundamentals through rigorous coursework and practical exercises. Proficient in
front-end and back-end development languages and frameworks, including HTML, CSS, JavaScript, and related technologies. Equipped with the skills to
design and develop dynamic and responsive websites, utilizing industry best practices and modern development tools.
  Project Management
International Project Management Professionals

Description: Successfully completed an accredited project management certification program, gaining expertise in the principles and practices of project
management. Proficient in project planning, execution, monitoring, and closing phases, adhering to industry standards and methodologies such as PMBOK or
Agile. Skilled in managing project scope, schedule, budget, and resources to ensure successful project delivery.

 Basic First Aid/CPR

Affiliated with Institute of safety Professionals Nigeria

Description: Completed the basic first aid/CPR training by Novelle center. Gaining practical knowledge and expertise in first aid/CPR.

Leadership Experience
________________________________________________________________________________________________________________________

Vice-President Oct, 2023 – Mar, 2024

NAFDAC CDS Ogu/Bolo, Rivers State.
 Demonstrated exceptional leadership as the acting vice-president, overseeing the planning and execution of over 5 outreach and sensitization
projects targeting WHO goals in the community
 Leveraged effective communication strategies, including print-outs and publicity, to reach over 10 hospitals and markets across various
sectors

 Date of Birth:
30/04/1999
 Gender : Male