CHAPTER.

1.1 INTRODUCTION

Though Mandya is a small district geographically in the state of Karnataka, the district of
Mandya is famous for its sugar and rice crops. Mandya milk union having jurisdiction of
Mandya District , it covers 7 Taluks. It is one of the leading milk union in the state of
Karnataka. It was registered during the year 1987, Before registration Mysore and Tumkur
milk union was procuring milk from Mandya district dairy co-operative societies. At the
time of registration the union milk procurement was 99000 liter per day through 410 dairy
co- operative societies now the union is procuring 9.45 Lakh Kg per day through 1289
dairy co- operative societies (Highest Procurement 10.41 Lakh Kg per day).

Mandya Milk Union was registered in the year 1987. The Product Dairy, Gejjalagere
was then managed by Mysore Dairy. In the Year 1988 The Product Dairy, Gejjalagere
was handed over to Mandya Milk Union. The dairy has a spread of 47 acres of land at
Gejjalagere and 3 acres at KR Pet.

MANMUL with its headquarters at Gejjalagere has got liquid milk plant of 10 lakh litres
per day (Expandable upto 14LLPD) capacity, K.R.Pet Chilling center has got 1.00 lakh
litres, UHT plant of 1.07 lakh litres at Kumbalagudu and a powder plant of 45 MT
capacity per day
through the assistance of NDDB. The Milk Powder plant is successfully managing the
extra milk conversion of the neighboring District.

The Mandya Milk union produces an average of 9.45 lakh kg per day of milk , with an
average of 3.48 lakh liters of milk and 0.75 lakh kg of Curds and also products such as
paneer, peda, butter, ghee, skim milk powder (SMP).

The philosophy of Union is to eliminate middlemen and organize institutions to be owned

and managed by the Milk Producers themselves, employing professionals and to achieve
economies of scale to ensure maximum returns to the Milk Producers.

As a part of long term growth oriented development strategy, the Union is expanding
rapidly by implementing several infrastructure projects and schemes. Union can play an
important role in assuring rural prosperity in the lives of our Milk Producers.

1.2 Scope of study

The study analyses the factors which influences the employees preference towards the
welfare the welfare followed in MANMUL . This study includes cleanliness in work place
medical facilities , sufficient first aid boxes, adequate security instruments like mask,
shoes, helmetetc . This will helps in knowing various levels of welfare schemes.

As the study helps in knowing the level of behavior and trust it would helpful for the
management to rearrange their merely efforts in order to achieve specified objective
this study helps in identification of consumer behavior which is a main motive of
perceived
performance and expectations. It creates an emotional bond with the brand also results in
high consumer loyalty. the study also helps in getting the clues for developing new
product features changing rates channels etc.

1.3 Need of study

The investigation may be direct dependent upon satisfy The prerequisite for B.com degree
a course of mysuru university . This task is perform those mont about and principle reason
forexisting for this . under taking will be to get it those provision of The hypothetical parts
previously ,our span in the corporate condition furthermore get a experience . Furthermore
uncover ourselves will corporate policies culture ethics , practices , procedures, realities
over those fill in gatner information ALSo approaches of the organization.

 To about the facilities offered by the organisation to its employee.

1.4 METHODOLOGY

The research design used for the study was descriptive in nature, so as to identify and
explore the consumer behavior level towards change in price of Nandini milk and its
products. The respondents were chosen from Mandya.

The research was conducted through structured questionnaire together with formal
interview. open ended and closed ended questions are used take response from the
respondents.

There are two types of research methodology in this study they are:
 Exploratory research method
  Descriptive research method

1.5 Objective of the study

The objective of study on channel member's satisfaction of Nandini liquid milk in

MANMUL

 To know the levels of channel members at MANMUL.

 to understan the channel member service to both MANMUL and other channel
members.
 To measure the effectiveness and evaluation of channel members performance in
MANMUL.
 To Know the consumer behavior toward Nandini milk and its products.
 To analyzing that factors affecting on consumer purchasing of Nandini milk and
its product.
 To understand the consumer opinion towards Nandini milk and its products.
 To study the consumer perception towards Nandini brand.
 CHAPTER-2
ABOUT THE COMPANY 2.1

The union embraced crafted by association of milk co-agent in „AMUL

Patterns‟ with the primary goal of financial reorganization of the agriculturists in the
provincial Mandya local co-agent milk union constrained, enlisted in the year 1987
purviewof Mandya District just it secured 7 Taluks, It is one of the main milk union in the
province of Karnataka . It was enrolment aimed the year 1987; preceding enlisted Mysore
and Tumkur milk union to secure milk from Mandya area dairy coagent social orders . At
the season of enlisted the union acquisition of milk was 99000 liter for every day through
410 dairy co- agent social orders now the union is getting 7.05 lakh liter for every day
through 1162 dairy co-agent society.

In 1988 union began promoting around 500 liters for every day which
progressively stretched out to around 15000 liters . There came an aid through the
approach drain promoting in Blagaluru city from 1993 .
regions through dairying as principle auxiliary occupation . The union has 1162 working
dairy co-agent social orders of which 508 are ladies social orders . The union as built up
242 ladies dairy co-agent social orders under STEP program of legislature of India

a. Promoters : Promoters of the MANMUL have a distinct advantage by the

Cooperativeby-law that 80% of the reserve fund of the member shall be invested in the
union share .

b. Nature of the business carried :

Core function of MANMUL dairy is procurement of milk by the formers entire the
district through DSC . Then processing and converts the raw milk into different products
like Toned milk , Homogenized milk , Curd , Butter milk , Peda , Butter , Flavour Milk,
Burfi , Khova , Peda , Ghee ., ect Packaging , Storing , and Marketing the milk and milk
products . MANMUL markets its product under the Brand name „NANDINI‟

c. Vision , Mission and Quality Policy:

 Vision Statement
The vision of MANMUL are as follows :
o To assure quality products from the producer to the consumer .
o To fulfil the vision and objective of the white revolution .
o To maintain a diversity in manufacturing the products .
o To improve the standard of living of farmers , employees and all persons .

 Mission Statement
The mission of MANMUL are as follows :
To procure raw milk from the local farmers at a very fair price or at even
subsidisedrate.
To process the procured milk by pasteurization in healthy and hygienic condition.
To supply the processed milk hygienically to the customer at a reasonable price in
time.
To develop a good infrastructure facility for the entire process , procure, pasteurize
and transport .

 Quality Policy
The quality policy of MANMUL are as follows :
 Agreement with statutory and regulatory requirements .
 Healthy communication with all the parties especially in the food chain .
  Adopting different scientific method of processing .
 Training of employees Co-operative societies .

d. Product profile :
The product profile of MANMUL is explained through picture under :
Nandini Toned Milk

 Nandini Homogenized Cow’ sMilk

Description

Nutrient-
densehomogenisedmilkwithnomorethan3.5%fatandnomorethan8.5percentSNF.
Enjoy the increased thickness and creaminess till the last drop, making more cups
of tea or coffee from each pack.

 Availablein250ml and500ml portions.

 Nandini Pasteurized Toned Milk

Description

Milk is the most popular and best-selling product in Karnataka. The finest milk for
all purposes and generations is paste urised milk with at least 3.0 percent fat and at
least 8.5 percent SNF.
Availablein500ml,1Litreand6Litre(Jumbo)pouches.

 Nandini Shubham Milk

Description

Pure,standardised,pasteurisedmilkwithaminimumof8.5percentSNFand4.5percentfat
.processed wit hall the benefits of nutritious milk for children 'she althy growth.

Availablein500mland1Litre.

 Nandini Special Milk

Description

Nutritious Homogenized milk with added solids that is at least 4.0 percent fat
and 9.0percent SNF (as opposed to 3 percent fat and 8.5 percent SNF in Toned
Milk). much richer and more delicious. suitable for making thick curds.
Availablein200ml/250ml,500mland1Litrepouches.
  Nandini Paneer
Description

Tasty, healthy, and nutrient-rich addition to a variety of cuisines. To

make foods creamy and delectable, add paneer. A freshly produced,
nutritious milk product that has been coagulated. It is a greats our of
milk pr ote in ,making it the per fectadditiont oavariety of vegetarian
cuisines including mutter paneer, palak paneer, sag paneer, and others.

Obtainableinpouchesof200g,500g,and1kg.Whenmaintainedfrozen,itcanb
eretainedfor 30days.

 Quantityisofferedin200 grammes,500 grammes,and1 kilo gram.

 Good Life Smart

Description

GoodlifeSmartHomogenisedDoubleTonedMilkisaUHTprocessedmilkwi
thaminimum of 9.0 percent SNF and 1.5 percent fat that has been
fortified with vitamins A and D. suited for individuals who lead healthy
lifestyles to make milkshakes, milky desserts, tea, or coffee.

Availablein100ml,200mlBrickPack
  Nandini Good life
Description

Good life Cow milk is UHT processed milk with am in um of 3.5

percent fat and 8.5percentSNF. People of all ages can appreciate this.

 Available in the followingsizes:100ml,200ml,and500ml

 Nandini Slim Milk

Description

GoodlifeSlimSkimMilkisUHTprocessedmilkwithaminimumof9.0percent
SNFanda maximum of 0.5 percent fat.

It is perfect for elder sand others who care about their fitness to livea healthy
lifestyle.

 Quantity Available in:

 500 ml

 Skimmed Milk Powder

Description
By evaporating, spray drying, and agglomerating paste urised fresh skim
milk, Nandini Skimmed Milk Powder is created. The
simplestmethodformakingskimmilkistomix1partmilkpowder by volume
with 5 parts waters byvolume. The highest results and premium
quality are guaranteed byBISS tan dards certification.

Available in50g, 100g,200g,500g, 1kgand 25kgKraftpaperbag.

 Quantity Available in:

 200 grams
 500 grams
 1kg

 Butter Salted
Description

Smooth,creamybutterthatismadefromfreshlypasteurisedmilk.Enjoybalanc
ednutritioninevery butter spread.

Availablein500gpacks.
  Nandini Curd
Description

producedfrompasteurised,tonedmilkisNandinicurd.Freshcurdhasthesame
flavourasaged homemade curd. can be eaten on its own, in addition to
cooked rice, or as a component in some cuisines.

Available in200g,500g.

 Quantity Available in:

 200 grams
 500 grams

 Mandya Special Burfi

Description

TheflavourofMandyaSpecialburfi‟sisexcellentandlingersinthemouth.The
mostwidelyconsumedcandy for every occasion.

Available in MANMUL250gmCartonPack

 Quantity Available in:

 250 ml
  Nandini Milk Peda
Description

DeliciousNandiniPedaiscreatedwithjustpuremilk.Itonlytakesonetastetofil
ltheheartwiththeflavour of creamy milk.

Availablein250gCartonpack.

 Quantity Available in:

 25 grams
 100 grams
 250 grams

 Nandini Pure Milk Khova Nandini

Description

Pure and fresh milk is used to make Nandini Khova. When making
 desserts like carrothalwa, Gulab Jamoon gains a richer flav our by
including Khova. available in bundles of 1kilogramme and 200g.
Increase the richness of the flavour of dishes like carrot halwa,
gulabjamoon,etc.byaddingkhovaWhenmaintainedfrozen,itcanberetainedf
or30 days.

Quantity Available in:

 200 grams
 1 kg

 Nandini Spiced Butter Milk

Description

Quality curd is used to make Nandini spiced buttermilk, which is then

combined with natural seasonings and condiments to give it the
enlivening, spicy taste of traditional spiced buttermilk. It encourages
good health and simple digestion.

Quantity Available in:

 200 ml

 Nandini Pure Cow Ghee

Description
 Traditional methods are used to make Nandini Pure Ghee from cow's
milkwhiladheringtostrictqualitystandards.atasteofinnocence.ThisSpecial
GradeAg mark ghee is quality certified to provide
flavourandmouthwateringappealtocuisine,sweetdishes,Kheers,anddesser
ts.

Availablein:-Pouch-200ml,500mland1Litre,Standypouch–200ml,PetJar–
200ml,500ml,1Litreand 5Litre,Tin– 15kg.

e . Area 0f operation
Area 0f operation is done in Mandya but also some 0f the district in
Bangalore which is both in Urban and in rural . It operates in 502 distribution
centre and it also maintains 2 milk parl ours .
 AREA OF OPERATION
Part of Bangalore Rural
Part of Bangalore Rural
Mandya District
No . of Milk Distribution Routes - 80
No . Milk Retailers - 987
No . of Milk Par lours - 30
Union Avg . Sachets Milk sales litre ./ day - 2.54 LL
Unions Avg . curd Sales/ kg./day - 32314
Union Avg . Bulk Milk Sales litre ./day - 1.75LL

f. Infrastructure facilities :
The infrastructure facilities at MANMUL are
Land Consisting 47 acres.

Bui ling Administration and manufacturing

blogs with high-tech facility
Machinery Latest terra pack, IDMC,HMT
machines are installed with huge
indigenous machines.
Lab our force All employees have a technical and
internet facility
Computers With LAN, networking and internet
facility
Power and water 24 hours supply of electricity and water
Milk procurement
o Milk was collected by local farmers .
o It will be collected through dairy cooperative society

Transportation
o They have procurement vehicle
o Milk tankers

Milk processing
o Milk postures
o Cream separator

Packaging
o Machine for milk packaging
o Machine for curd packing

Engineering
o Equipment of reformation
o Boiling equipment

Marketing distribution network

o Agents
o Par lours

Distribution transport
o Trucks
 o Mobile van

g. Competitors information : Competitors for MANMUL are as follows

1. Dodla : The company procure and sells milk and milk products across 66
place in India .Dodla is an ISO 22000:2005 and iso 50001:2011
certificet organization .
2. Jersey : The company has excellent infrastructure at strategic lolcation
comprising of 34 milk chilling centres , 84 bulk milk cooling units ect
3. Thirumala : “Thirumala private limited” is established in the year 1998 ,
and earn the prestigious certificate from ISO 9001:2000 and ISO
22000:2005 . Moreover , it has ISI licence and agmark Licence , and it
has a markets in various cities like Andhra Pradesh , Tamil nadu and
Karnataka .

h, SWOT analysis :
Strength:
 It has a trust household name „NANDINI‟
 Though it has the least margin between procurement price and
sale price it

 It does timely payment to producers .

 The products are delivered in time even in any climate 365 days
of the year even in days where there is erratic power supply or
the power supply goes blank or availability of sufficient water
for its processing .

Weakness :
 o It replacement policy in weak
o Flexibility in operational decision making is lacking .
o Reward for good performance is lacking .
o As MANMUL a district is rich in perennial greens which helps to feed
cattels of industries .

 Opportunities :

 MANMUL has dominated the Bangalore milk market which can be easily
expanded to 1.5 lakh litres in just a couple of seasons .
 It provides reasonable price for its units compare to any other milk union .
 Due to its geographical location MANMUL can have perennial supplies of
milk during the couple of seasons as it can procure the needed supply of
milk from the surplus produce of its neigh bouring states Kerala and Tamil
nadu .

 Threats :

 After liberalization the dairy industries got less barriers which results in
entry of number of dairy industries in to market .
 MANMUL may not be in the position to take on major companies like
Reliance and ITC who are planning to enter the milk market .
 Even the established companies like AMUL, AAVIN, and Vijaya are posing
it a threat especially in the products like butter , ghee ect as they have
already made a name in reaching and satisfying millions of families in
Karnataka .
i. Achievement/Award :
MANMUL is a customer based company established with the sole aim of
providing quality and healthy milk products to its customers and in improving the
standard of living of the rural people in and out of Mandya district in particular .
o Minimum consistency in growth 5% to 10% every year.
o Average 50MT Ghee Supplied to Tirupathi Temple per month.
o First time in Dairy industry Permit the International Export license in
South
o Milk Producer Kalyana trust started.
o Janshree Bhema Yojane started.

 AWARDS

o 2004-05 - Prestigious ISO 22000-2005 certification is obtained.

o 2007-08 - Prestigious ISO 9001-2008 certification is obtained.
o 2016-17 -MANMUL has got QUALITY MARK award for the good quality
product .
j. Future growth and prospects :

The main goal of the MANMUL Union is to make the milk producers
themselves own manage , and organize the institution and thus eliminate the
middlemen . By employing professional this can be achieved resulting in achieve
in dynamic increase of sale of its products and to ensure maximum returns to the
milk producers who are the back bone of MANMUL . As per March 2017 the sale
of milk is 4.29 lacks per day (2.54 lack litres in sachets and 1.75 lack litres in other
bulky forms ) This results in the annual turnover of RS 961 single handed .
 FUTURE PLANNING

1. To increase the activation of more co operative societies .

2. To rapidly increase the amount of procurement from the present amount to 7.0
lack litres per day .
3. Introduce new products. 4. To increase the number of bulk milk coolers in its
establishment .
5. To modernise its main dairy by using advanced equipments .
6. Using the helping hand of NDDB it has to extend the plant and improve its
efficiency.
7. To increase the capacity of the plant from the present 4 LLPD and 5 LLPD .
8. Increasing the Nagamangala Chilling Plant from 0.60 LLPD to 1 LLPD.
9. Marketing quality improvement.
10. To increasing the export of milk and milk products to other state and countries.
 CHAPTER- 3

 Data analysis : 3.1

Here the data will be collected through questionnaire and analysed them using the
chi square and percentage analysis . The data which is collected is of two parts one
is part A which is covered with demographic information and the other is part B
which is covered with the information related to employee welfare .

The data which has been collected can be analysed using pie chart . This report
helps in understanding employee welfare and their satisfaction level with employee
welfare activities of an organization .

Part A. Demographic information

AQ1: Gender position

Table .1 :result of percentage distribution of operational level employees based on
gender position (N=50)

SI NO Particular Respondents Percentage

1 Male 32 64
2 Female 18 36
Total 50 100
Sources : Primary data
Chart.1

Sales

Male
Female

Analysis :
In the above table we can find 64% of men and 36% of female working in
MANMUL limited .

INTERPRETATION :
We can find large number of male employees than compare to female employees .
This indicates that majority of respondents were male workers . As industries is
based on large equipments male workers are permitted to work on it hence which
results in increase in male employees .

AQ2 : Age group

Table 2. : results of percentage distribution of operational level employees based
on the age group
 SL NO PARTICULAR NO PERSENTAGE
RESPONDENTS
1 18-25 9 18
2 25-40 31 62
3 40-45 8 16
4 50 and above 4 4
Total 50 100

Sources : Primary data

Chart.2

Sales

18-25
25-40
40-45
50 and above

Analysis :
In the above table we can find 18% of 18-25 age , 62% of 25-40 ,16%
of 40- 45 , 4% of 50 & above of age
INTERPRETATION :
From the above table we can find majority of workers are of age 25 to 40 years in
MANMUL.
AQ4 :

QUALIFICATION Table 3 ; results of percentage distribution of operational

level employees based on the marital status

SL NO PARTICULAR NO. PERCENTAGE

RESPONDENT
1 MARRIED 36 72
2 UNMARRIED 14 28
Total 50 100

SOURCES: Primary data

Chart.3

Sales

MARRIED
UNMARRIED

ANALYSIS:
In the above table we can find 72% of married employee and 28% percentage of
unmarried employee working at MANMUL .
INTERPRETATION :
We can find large number of married employee compare to unmarried
employees in MANMUL .
AQ4 : QUALIFICATION
Table 4.2.4 ; results of percentage distribution of operational level employees
based on the marital status
SL NO PARTICUTAR NO. PERCENTAGE
REPONDENT
1 PUC 3 6
2 ITI 6 12
3 Diploma 2 4
4 Other 39 78
TOTAL 50 100

Sources : Primary data Chart.4

Sales

PUC
ITI
Diploma
other
ANALYSIS : In the above table we can find 6% of PUC, 12% of ITI , 4% of
Diploma,78% of other qualification in MANMUL.
INTERPRETATION : From the analysis we can find large number of employees
are of other qualification in MANMUL
Part B : Analysis and interpretation of employees welfare information
BQ1: From how many years you are working in MANMUL ?

BQ1 NO of years NO of Percentage

respondent
1 0.5 years 25 50%
2 5.10 years 6 12%
3 10.15 years 12 24%
4 More than 15 years 7 14%
5 50 100%

Sources : Primary data

Chart.5

Sales

0-5 years
5-10 years
10-15 years
More than 15 years
ANALYSIS: we can find 50% of years of experience under 5years , 12% of
employees under 10 years , 24% of employees under 15 years and 14% of
employees 50 above of year of exprrience.
 CHAPTER-4

Findings : 4.1
We can find 50% of employees have 0-5 years of experience in MANMUL .
50% of employees says that they are satisfied with the working
environment .
We can find 82% of employees are satisfied by medical benefits .
We can find 64% of female employees are satisfied by with the maternity
leave .
Out of 100% of employees only 52% of employees are satisfied with
working hours .
60% of employees says that they are satisfied with the conveyance
allowance .
Out of 50 respondents 23 employees are satisfied with overtime allowance
It was found that only 60% of employees are satisfied with leave policy .
We can find 60% of employees are satisfied with the regular increment .
Highest percentage of employees which about 70% of employees are
satisfied with the canteen facility .
Only average percentage of employee are satisfied with the rest room and
lunch room facility .
Less than 50% of employee are satisfied with the crèche facility .
Satisfactory level pf security provided by the organization is 62%
We can find 62% of employees are satisfied with the employees .
54% of employees feel motivational by employee welfare benefit .
Only 40% of employees are satisfied with the interaction with the
management .
 Less than 50% of employees are satisfied with the educational facility .
48% of employees are highly satisfied with the sitting facility .
We can find only 30% of employees are satisfied with the toilet facility
provided with the organization.
64% of employees says that they satisfied with hygiene maintained in the
organization.
Suggestion :
In my opinion company should provide some transport facility for
reasonable charge because found that the company is in mid of the rural
area .
The management can improve training facilities of employees .
The management can provide washing , cleaning and drinking water facility
by increasing more number of rooms on the usage of the employees .
Organisational structure should provide incentives / reward for good
performance among sales agent , employees for quality performance .
It is found that 60% of employees are aware of the employee welfare
measure the or ganisation should take initiative to improve the level of
awareness of labour welfare scheme .

Conclusion :
Employee welfare plays an important role in the organisation . It also
improves the productivity of the company when organization provides welfare
facilities to the employees which encourages them to give their best to the
organisation.
Employee welfare is a part of expectation that employees have and it represent the
organization. Employee welfare measure is one of the important measure compare
to any other measures when these measure are not provide by the organization the
employees self interest and motivation will decline automatically.
Thus can say that the satisfaction of employees‟ welfare facility
is important because it increases the efficient and effort working of the
organization.
The study clearly shows that the factor influencing the
satisfaction with the welfare measure will be based on information collected from
the employees. The facilities provided by the organisation will be considered as the
welfare measures. It is found that employee‟s satisfaction with the welfare
measures is not dependent either on age or their length of service in the
organisation.

 BIBLOGRAPHY

 www.Manmul.com
 www.Google.com
 www.vikipedia.com

 QUESTIONNAIRES

 Name:-
 Age Group:-
 15-18 25-30
 18-25 30-35
1) From how many years you are working in MANMUL ?
a) 0-5 years
b) 5-10 years
c) 10-15 years
d) More than 15 years

2) Give your ranking towards the working environment in MANMUL?

i. The best in the industry
ii. Adequate
iii. General
iv. Inadequate
v. The poor in the industry

3) Rank the medical benefit provided in MANMUL for the employers and their
families ?
i. The best in the industry
ii. Adequate
iii. General
iv. Inadequate
v. The poor in the industry

4) Are you satisfied with the maternity leave to Female Employees ?

i. The best in the industry
ii. Adequate
iii. General
iv. Inadequate
v. The poor in the industry
5) How do you price the working Hours in MANMUL?
i. The best in the industry
ii. Adequate
iii. General iv. Inadequate
v. The poor in the industry 54

6) Rank the Conveyance Allowance offered in MANMUL?

i. The best in the industry
ii. Adequate
iii. General
iv. Inadequate
v. The poor in the industry

7) Place the overtime allowance offered in MANMUL?

i. The best in the industry
ii. Adequate
iii. General
iv. Inadequate
v. The poor in the industry

8) Give your opinion towards the leave policy in MANMUL ?

i. The best in the industry
ii. Adequate
iii. General
iv. Inadequate
v. The poor in the industry
9) Tick your satisfaction quotient with the regular increments provided in
MANMUL ?
i. The best in the industry
ii. Adequate
iii. General
iv. Inadequate
v. The poor in the industry

10) Select your opinion about canteen service provided in MANMUL?

i. The best in the industry
ii. Adequate
iii. General
iv. Inadequate
v. The poor in the industry

11) Give your opinion towards rest room and lunch room facilities provided in
MANMUL for employees?
i. The best in the industry
ii. Adequate
iii. General
iv. Inadequate
v. The poor in the industry 55

12) Are you happy with the Creche facility provided in MANMMUL?
i. The best in the industry
ii. Adequate
iii. General
iv. Inadequate
v. The poor in the industry

13) Are you satisfied with security facility provided in MANMUL?

i. The best in the industry
ii. Adequate
iii. General
iv. Inadequate
v. The poor in the industry

14) How satisfied are you about the hygienic condition you observe around your
work place ?
i. The best in the industry
ii. Adequate
iii. General
iv. Inadequate
v. The poor in the industry

15) Does the welfare benefits provided by MANMUL play a Motivational factor ?
i. The best in the industry
ii. Adequate
iii. General
iv. Inadequate
v. The poor in the industry