RECORDING AND SENDING MESSAGES GETTING MESSAGES YOU RECEIVED CREATING MULTIPLE

Sending voice or voice-fax messages Listening to voice/e-mail messages

PERSONAL GREETINGS
• From the activity menu [1] • From the activity menu [2] Listening to your greetings
• Record voice message • Listen to voice or e-mail message [0] • From the activity menu [3]
• When finished [#] • Listen to greetings [0]
Responding to messages (optional)
• Specify delivery address (see below) • Enter greeting number [1–4]
After listening to your message, press [1] to respond to
• When finished [#] • When finished [#]
or forward the message. Then select one of the following:
• Specify delivery options (see below) • Call sender (exits mailbox) [0]
• Send message [#] Creating or changing greetings
• Reply to sender by voice mail [1] • From the activity menu [3]
Sending fax-only messages from fax machine • Forward with comment at beginning [2] • Record greetings [1]
• From the activity menu [1] • Record and address a new message [4] • Enter greeting number [1–4]
• Bypass voice recording [#] • Reply to all recipients [5] • When finished [#]
If you select any key from the above except 0:
• Specify delivery address (see below)
• Record and address your message Deleting greetings
• When finished [#]
• When finished [#] • From the activity menu [3]
• Specify delivery options (see below)
• Specify delivery options • Delete greeting [3]
• Load document into fax machine
• Send message [#] • Enter greeting number [1–4]
• Send message [#]
• When finished [#]
• Press Start key on fax machine Printing fax/e-mail messages
• From the activity menu [2] Changing call types
Sending voice-fax messages by forwarding a fax • Listen to message header • From the activity menu [3]
To send a fax to your own mailbox:
• Print fax or e-mail portions [*] [1] • Administer call types [4] AUDIX® Telephone
• Log in to mailbox
• From the activity menu [2]
• Print to default machine [#] • Differentiate User Interface for
OR - Busy/no-answer calls (toggle) [1]
• Forward fax with optional - Personal greeting for all calls (toggle) [1] A v a ya ™ M o d u l a r M e s s a g i n g
• To print to machine attached
voice message [1] [2] • When finished [#]
to your telephone [*] [6]
• Record voice message
• When finished [#]
OR
Assigning greetings to call types QUICK REFERENCE GUIDE
• To print to other machine you specify:
• Specify delivery address (see below) • From the activity menu [3]
– Press [*] [*] [5]
• When finished [#] – Enter outside line number (if needed) and • Activate greeting [2]
• Specify delivery options (see below) telephone number • Enter optional greeting number
• Send message [#] – Press [#] (only if the call type is Busy or No Answer) [1–2]
• Select one of the following:
GENERAL TIPS - Use greeting for busy calls [1]
Specify delivery address Not sure which key to press? - Use greeting for no-answer calls [2]
• For voice user: • Listen to Help at any time [*] [4] • When finished [#]
Enter user’s mailbox number, and press [#] • Go back to activity menu [*] [7]
• For voice user name addressing: NOTE: Your system may not support all features.
Press [*] [2], spell user’s name Want to save time?
or name of personal list, and press [#] • Bypass greeting when recording [1]
• For personal list, press [*] [5], then list number. • Bypass header when listening [0] NOTE: This Quick Reference Guide should be printed only
on 8½ x 14 inch stock. Printing it on stock of other
• For fax user: Want to adjust the way your messages are played?
sizes (such as 8½ x 11) makes the print too small to
Press [*] [*] [5], enter outside line number • Faster [9] read.
(if needed) and telephone number, • Slower [8]
and then press [#] • Louder [4] Copyright © 2004, Avaya, Inc. All rights reserved. All trademarks identified by ®
• To cancel address: press [*] [3] • Softer [7] and ™ are registered trademarks or trademarks respectively of Avaya Inc.
• To cancel another address: press [*] [1] [*] [3] • Skip forward [6]
All other trademarks are the properties of their respective owners.
Disclaimer: Avaya is not responsible for any modifications, additions or
• To list all recipients: press [*] [1] • Skip backward [5] deletions to the original published version of this documentation unless such
modifications, additions or deletions were performed by Avaya. Customer and/or
Specify delivery options Other options end user agree to indemnify and hold harmless Avaya, Avaya's agents, servants
• Make private/not private (toggle) [1] • Transfer to covering extension [*] [0] and employees against all claims, lawsuits, demands and judgments arising out
of, or in connection with, subsequent modifications, additions or deletions to this
• Make priority/not priority (toggle) [2] • Transfer to another mailbox [*] [8] documentation to the extent made by the customer or end user.
• Schedule for future delivery [3] • Make system wait [*] [9] Printed in the U.S.A. 11-300045
• Attach a fax [5] • Access names or numbers directory [*] [*] [6]
05/2004 ISSUE 2, MAY 2004
Document number: 11-300045
• Disconnect [*] [*] [9] Issue 2
 AUDIX ® Telephone User Interface for Avaya
Modular Messaging Quick Reference Guide

ABOUT THIS GUIDE ENTERING THE SYSTEM

Voice messaging gives you the ability to communicate From your office extension:
effectively with one person or many from any touchtone ! Call the system access number.
telephone 24 hours a day. The faster you become familiar ! Enter your password followed by [#].
with Avaya Modular Messaging, the sooner you can put it to
work for you. From someone else’s office extension or from outside your organization:
! Call the system access number.
This quick reference guide provides step-by-step instructions
! Do one of the following:
on how to perform important tasks when using the Modular
Messaging system through the AUDIX® telephone user • If the extension has an associated Modular Messaging mailbox,
press [*] [#].
interface (TUI). For additional information, consult the
Modular Messaging TUI guide. • If the extension does not have an associated Modular Messaging
mailbox, press [#].
Note: Depending on the way your system is set up, some ! Enter your mailbox number.
features in this guide may not be available. ! Enter your password followed by [#].

ACTIVITY * Changes to next language, but only if

MENU your system supports multiple languages.

[1] MESSAGE OPTIONS MESSAGE ADDRESSING

OPTIONS
SEND OPTIONS
RECORD/ For voice-only or voice/fax: Send immediately [#]
SEND ! At tone, record message.
• Enter destination mailbox number, Toggle private / not private [1]
MESSAGES ! When finished, press [#] Toggle priority / not priority [2]
and then press [#]
• To “spell” name (person or list) Mark for future delivery [3]
For fax-only:
using touchtone keys, press [*] [2]
! To bypass recording, press [#]
Then:
before recording tone sounds.
! “Spell” full or partial name
! Select name from list
Playback Options
• To send to personal list, [*] [5]
then personal list number [1] [2] [3]
Recording Options • To address to fax machine, Rewind Pause/
press [*] [*] [5] Resume
[4] [5] [6]
Pause / Resume recording [1] • OTHER OPTIONS Louder Skip Skip
Play back recording [2] [3] ! List all recipients [*] [1] backward* forward
Erase and begin again [*] [3] ! Delete current addressee [*] [3] [7] [8] [9]
! To delete the entire message, Quieter Slower Faster
End recording & approve [#]
clear all addressees,
then press [#] [#] [#] [*] [0] [#]
Replay from
• When finished, press [#] beginning

[2] GET MESSAGE OPTIONS

RESPOND / FORWARD OPTIONS
PRINT OPTIONS
GET Listen to message [0] Print to default fax/printer [#]
MESSAGES Respond to or forward message [1] Call the sender [0] OR
Skip to next category [*] [#] Reply to sender by voice mail [1] Print to other fax machine:
Replay header [2] [3] Forward with comment [2] ! Press [*] [*] [5]
Skip to next header [#] Record new message [4] ! Enter outside line number
Keep message Reply to all recipients [5] and full telephone number.
in current category [*] [*] [4] ! Press [#]
Delete message [*] [3] OR
Print fax / e-mail [*] [1] Print to this fax machine [*] [6]
Undelete message [*] [*] [8]

[3] PERSONAL GREETING

OPTIONS
Select greeting to hear [1–4]

PERSONAL RECORD GREETING OPTIONS

GREETINGS Select greeting to record [1–4]
Listen to greeting [0]

Record greetings [1] Select optional Record or re-record [1]

greeting number [1–2] Play/Pause/Resume greeting [3]
Activate greetings [2]
Delete greeting [*] [3]
Select greeting to delete [1–4]
Delete greetings [3] Approve/Save greeting [#]

Administer call types [4] Toggle Initial setting /

Change setting [1]

[5] PERSONAL OPTIONS

! Enter password.
PERSONAL LIST OPTIONS
PERSONAL Administer mailing lists [1] Create list [1]
! Press [#]
OPTIONS Scan lists [2]
! Re-enter new password.
Set fax preferences [3]
! Press [#] Review & modify list [3]
Change password [4]

Record name [5] ! Record name.

! When finished, press [1] GENERAL TIPS
[6] ! To approve, press [#]
Need help? Press [*] [4]
CALL ME
OPTIONS CALL ME OPTIONS To return to the Activity
Menu, press [*] [7]
[7] SCAN OPTIONS
Scan headers & messages [1]
Turn Call Me on
Turn Call Me off
[9]
[6] See other side for more tips and
AUTOSCAN Scan headers only [2] options.
Hear current status [0]
40519

OPTIONS Scan message body [3]