5.1 Unit5-Merged
5.1 Unit5-Merged
2
what is a decision?...
• Hence decision-making process must involve
– a set of goals or objectives,
– a system of priorities,
– methods of enumerating the alternative courses
of feasible and viable courses and
– a system of identifying the most favorable
alternative.
3
why must decisions be made?
• In management theory we study that the essence of
management is to make decisions that commit
resources in the pursuit of organizational objectives.
• Resources are limited and wants and needs of human
beings are unlimited and diversified and each wants to
satisfy his needs in an atmosphere, where resources
are limited.
• Here the decision theory helps to take a certain
decision to have most satisfactory way of satisfying
their needs.
• Decisions are made to achieve these goals and
objectives.
4
Decision and conflict
• When a group of people is working together in an
organization, due to individual behaviour and mentality,
there exists a conflict between two individuals.
• Not only that in an organization, each department has its
own objective, which is
– subordinate to organizational goal, and
– in fulfilling departmental goals, there exists a conflict between
the departments.
• Hence, any decision maker has to take all these factors into
consideration, while dealing with a decision process, so
that
– the effect of conflicts between departments or between
subordinate goals is kept at minimum in the interest of
achieving the overall objective of the organization.
5
Phases of
decision-making
• In decision-making process we recognize two
phases:
– (1) How to formulate goals and objectives, enumerate
environmental constraints, identify alternative
strategies and project relevant payoffs.
– (2) Concentration on the question of how to choose
the optimal strategy when we are given a set of
objectives, strategies, payoffs.
• We concentrate more on the second aspect in
our discussion
6
Classifications of decisions
• In general, decisions are classified as
– Strategic decision, which is related to the
organization's outside environment,
– Administrative decisions dealing with structuring
resources and
– Operational decisions dealing with day-to-day
problems
7
Classifications of decisions …
• Depending on the nature of the problem there are
Programmed decisions, to solve repetitive and well-
structured problems, and Non-programmed decisions,
designed to solve non-routine, novel, illstructured
problems.
• Depending on the scope, complexity and the number of
people employed decision can be divided as individual and
managerial decisions.
• Depending on the sphere of interest, as political,
economic, or scientific etc.
• Decision can be divided as static decision requiring only
one decision for the planning horizon and dynamic decision
requiring a series of decisions for the planning horizon.
8
Steps in
decision theory approach
• 1. List the viable alternatives (strategies) that can
be considered in the decision.
• 2. List all future events that can occur. These
future events (not in the control of decision
maker) are called as states of nature.
• 3. Construct a payoff table for each possible
combination of alternative course of action and
state of nature.
• 4. Choose the criterion that results in the largest
payoff.
9
Decision making
under certainty (DMUC)
• Decision making under certainty assumes that all
relevant information required to make decision is
certain in nature and is well known.
• It uses a deterministic model, with complete
knowledge, stability and no ambiguity.
• To make decision, the manager will have to be
quite aware of the strategies available and their
payoffs and each strategy will have unique payoff
resulting in certainty.
• The decision-making may be of single objective or
of multiple objectives.
10
Example 1
ABC Corporation wants to launch one of its mega campaigns to promote
a special product. The promotion budgets not yet finalized, but they
know that some Rs. 55,00,000 is available for advertising and
promotion. Management wants to know how much they should spend
for television spots, which is the most appropriate medium for their
product. They have created five ‘T.V. campaign strategies’ with their
projected outcome in terms of increase in sales. Find which one they
have to select to yield maximum utility. The data required is given
below.
11
Example 1 …
• Solution
• The criteria for selecting the strategy (for maximum utility)
is to select the strategy that yields for maximum utility i.e.
highest ratio of outcome i.e. increase in sales to cost.
12
Decision making
under risk (DMUR)
• Decision-making under risk (DMUR) describes a situation in which
each strategy results in more than one outcomes or payoffs and the
manager attaches a probability measure to these payoffs.
• This model covers the case when the manager projects two or
more outcomes for each strategy and he or she knows, or is
willing to assume, the relevant probability distribution of the
outcomes.
• The following assumptions are to be made:
– (1) Availability of more than one strategies,
– (2) The existence of more than one states of nature,
– (3) The relevant outcomes and
– (4) The probability distribution of outcomes associated with each
strategy.
• The optimal strategy in decision making under risk is identified by
the strategy with highest expected utility (or highest expected
value).
13
Example 2
• A marketing manager of an insurance company has kept complete records
of the sales effort of the sales personnel. These records contain data
regarding the number of insurance policies sold and net revenues received
by the company as a function of four different sales strategies. The
manager has constructed the conditional payoff matrix given below, based
on his records. (The state of nature refers to the number of policies sold).
The number within the table represents utilities. Suppose you are a new
salesperson and that you have access to the original records as well as the
payoff matrix. Which strategy would you follow?
14
Example 2 …
• Solution
• As the decision is to be made under risk, multiplying
the probability and utility and summing them up give
the expected utility for the strategy
16
Example 3
The management of XYZ company is considering the use of a newly discovered
chemical which, when added to detergents, will make the washing stet, thus
eliminating the necessity of adding softeners. The management is considering at
present time, these three alternative strategies. S1 = Add the new chemical to the
currently marketed detergent DETER and sell it under label ‘NEW IMPROVED DETER’.
S2 = Introduce a brand new detergent under the name of ‘SUPER SOFT’ S3 = Develop a
new product and enter the softener market under the name ‘EXTRA WASH’. The
management has decided for the time being that only one of the three strategies is
economically feasible (under given market condition). The marketing research
department is requested to develop a conditional payoff matrix for this problem. After
conducting sufficient research, based on personal interviews and anticipating the
possible reaction of the competitors, the marketing research department submits the
payoff matrix given below. Select the optimal strategy.
17
Example 3 …
• Solution
• When no probability is given, depending upon
risk, subjective values, experience etc., each
individual may choose different strategies.
• These are selected depending on the choice
criterion. That is why sometimes the decision
making under uncertainty problems are labeled
as choice creation models.
• Two criterions may be considered here. One is
Criterion of Optimism and the other is Criterion
of Pessimism.
18
References
• Premkumar Gupta and Hira, “Operation
Research”, Third Edition S Chand Company
Ltd., New Delhi 2003.
• Rama Murthy P “Operations Research” second
edition, New Age International (P) Limited,
New Delhi, 2007.
• Sundaresan. V, GanapathySubramanian. K.S,
“Resource Management Techniques:
Operations Research” A.R Publications, 2003
19
Game theory
Theory of Games ,
Characteristics
Game models -Definition - Rules -
Pure Strategy
Optimal solution of two person zero sum games,
mixed strategies
What is Game?
• A game is defined as a collection of rules, known to all players,
which determine what players may do, & the outcomes &
payoffs resulting from their choices.
3
Saddle Point and Value of the Game
• Definition :A Saddle point of a payoff matrix is that position in
the payoff matrix where maximum of row minima coincides
with the minimum of the column maxima. The payoff at the
saddle point is called the value of the game denoted by v. The
saddle point need not be unique.
5
Example 1…
6
Example 2
• Solve the following game whose pay-off
matrix is
7
Example 2…
8
Games without Saddle Points, Mixed
Strategies
Example 1
9
10
11
12
Example 2
13
14
15
References
• Premkumar Gupta and Hira, “Operation
Research”, Third Edition S Chand Company
Ltd., New Delhi 2003.
• Rama Murthy P “Operations Research” second
edition, New Age International (P) Limited,
New Delhi, 2007.
• Sundaresan. V, GanapathySubramanian. K.S,
“Resource Management Techniques:
Operations Research” A.R Publications, 2003
16
Game theory
Dominance property
Graphical method_2 x n or m x 2
games
Dominance Property
• Dominance Property player is inferior to at
least one of the remaining ones. The superior
strategies are said to dominate the inferior
ones. In such cases of dominance, we can
reduce the size of the payoff matrix by
deleting those strategies which are dominated
by others.
2
Dominance Property…
3
• Solve the following game using dominance
Property
4
• Row II is dominated by Row II and column III is
dominated by column I.
5
6
7
Example 2
Using Dominance property solve
8
9
10
Graphical Method
• Example 1: Use the notion of dominance to
simplify the rectangular game with the
following payoff, and solve it graphically.
11
12
13
14
Example 2
• Solve the following 2 x 4 game graphically
15
• Consider two axes say axis 1, axis II vertically
at unit distance apart.
16
17
18
References
• Premkumar Gupta and Hira, “Operation
Research”, Third Edition S Chand Company
Ltd., New Delhi 2003.
• Rama Murthy P “Operations Research” second
edition, New Age International (P) Limited,
New Delhi, 2007.
• Sundaresan. V, GanapathySubramanian. K.S,
“Resource Management Techniques:
Operations Research” A.R Publications, 2003
19
12
Chapter
Game Theory
12.1 Introduction
The game which has only two players, with the gain of one player is
the loss of the other player is called zero sum two-person game. In
other words, no capital is created or destroyed during the courses of
action in zero sum games.
The gains resulting from a zero sum two persons game is mostly
represented in the form of a matrix, known as the pay off matrix. An
example of such a matrix is given below.
Player B
1 2 3 4
1 5 0 -2 1
Player A 2 3 -1 0 3
3 1 4 5 3
Example 1:
Using minimax criterion, find the best strategy for each player.
Solution:
If player B chooses first strategy, the worst that can happen is that he
loses 1 unit. If he chooses second strategy, the worst that can happen
to him is that he loses 5 units. If he chooses third strategy, the worst
outcome to him is 12 units. So, the best out of the three outcomes is 1-
unit loss, i.e., the best strategy for him would be the first strategy that
would yield 1-unit loss ton him. To minimize the maximum loss
(minimax criteria), the player B has to choose first strategy always.
The saddle point for the above problem is row 2 & column 1 i.e., (A2,
B1). The value of the game is 1. However, the saddle point need not
be unique. This is explained in the following example.
Example 2:
-2 10 -2
-5 -6 -4
-5 25 -8
Solution:
Player B Row Maxi
1 2 3 Minima Min
1 -2 10 -2 -2 -2
2 -5 -6 -4 -6
3 -5 25 -8 -8
Player A
Column Maxima -2 25 -2
Mini Max -2 -2
In this problem, the minimax is - 2 & the Maximin is -2. Hence, the
value of the game is -2. However, there are two saddle points;
1. (A1, B1) 2. (A1, B3)
Game Theory 303
Let us denote maximin value by V& the minimax value by & the
value of the game by V.
Example 3:
For the game with payoff matrix as below determine the best
strategies form player A & B & also the value of the game. Is this
game
i) fair ii) strictly determinable
3 0 1
4 -1 5
-3 -4 1
Solution:
Player B Row Maxi
1 2 3 Minima Min
1 3 0 1 0 0
Player A 2 4 -1 5 -1
3 -3 -4 1 -4
Column Maxima 4 0 5
Mini Max 0
Since Minimax () = Maximin (V)= 0, the value of the game (V)= 0.
The saddle point is (A1, B2).
Example 4:
For what value of , the game with the following matrix in strictly
determinable.
5 3
-1 -6
-2 4 0
Solution:
Ignoring the value of ,
Player B Row Maxi
1 2 3 Minima Min
1 5 3 3 3
Player A 2 -1 -6 -6
3 -2 4 0 -2
Column Maxima -1 5 3
Mini Max -1
We know that minimax () = maximin (V) = value of the game(V),
when the game is strictly determinable.
Example 5 :
1 5
-3 a
Solution:
For this problem, even if the value of ‘a’ is more than 5 or less than -3,
the minimax & maximin will be 1 only. So, the value of will not affect
the value of the game. So, the game is strictly determinable for any
value of a.
Example 6:
Find the range of value of a & b that will make the payoff element
(A2, B2) a saddle point for the game whose pay off matrix is given
below
Player B
1 3 4
Player A 9 6 b
5 a 7
Solution
Row Maxi
Player B Minima min
1 2 3
1 1 3 4 1
Player A 2 9 6 b 6 6
3 5 a 7 5
Column Maxima 9 6 7
Minimax 6
12.3 Dominance
Example 7:
Reduce the following game whose pay off matrix is given below
Player B
I II III IV V VI
1 3 2 -1 2 1 -4
2 3 3 1 3 2 2
Player A 3 3 4 2 4 -1 2
4 4 -2 1 0 -3 4
5 0 4 0 8 5 8
Game Theory 307
Solution
Always you first look for a saddle point, if it exists in the given
problem. If the saddle point exists in the given matrix, then the given
matrix size need not be reduced to solve it. In our problem, there is
no saddle point, so, to solve the problem easily, the size of the matrix
is to be reduced.
In the given game, all the elements in the row 1 are equal to or less
than corresponding column elements in the row 2. So, the player A
will not choose strategy 1 at all. Because for any strategy of player B,
he will get less gain in strategy 1 compared to the gains in strategy 2.
Hence, row 2 dominates row 1. So, row 1 can be neglected. The
reduced matrix thus becomes as,
Player B
I II III IV V VI
2 3 3 1 3 2 2
Player A 3 3 4 2 4 -1 2
4 4 -2 1 0 -3 4
5 0 4 0 8 5 8
For the player B, the strategy III yields less loss, compared to strategy
I irrespective of the strategies followed by player A. So, player B will
not choose strategy I at all. So, column I can be neglected. Similarly,
column II dominates column IV. So, column IV also can be neglected.
Thus, the matrix is reduced as follows:
Player B
II III V VI
2 3 1 2 2
Player A 3 4 2 -1 2
4 -2 1 -3 4
5 4 0 5 8
4 + 4 2 + 0 −1 + 5 2 + 8
2 , 2 , 2 , 2 = 4,1,2,5
This is obviously superior to A's second & fourth strategy. Therefore,
the second & fourth strategies can be neglected from the matrix. The
resulting matrix becomes
Player B
II III V VI
Player A 3 4 2 -1 2
5 4 0 5 8
Subtract the two elements in row 2 & write it against row 1, ignoring
sign.
These values are called oddments. They are the frequencies with
which the player must use their courses of action in their optimum
strategies. The arithmetic method can be illustrated with the reduced
matrix of example 7.
Example 8 :
Solution
Player B
III V
Player A 3 2 -1
5 0 5
Using the steps for the arithmetic method as discussed above, the
oddments are written as
Player B
III V
Player A 2 -1 5
0 5 3
6 2
Write down the oddments in percentages as below
Player B
III V
3 2 -1 5 5/8 0.625
Player A 5 0 5 3 3/8 0.375
6 2
6/8 2/8
0.75 0.25
Thus for optimum gains, player A should use strategy 3 for 62.5% of
the time & strategy 5 for 37.5% of the time, while player B should use
strategy III for 75% of the time & strategy V for 25% of the time.
To obtain the value of the game, any one of the following expressions
may be used.
Thus, the value of the game is found to be same computing for any
player and for combination of any strategies of the player. Thus, the
full solution of the game is
Example 9 :
Find the optimal mixed strategies & value of the game for the
following 2x2 two-person zero - sum game without any saddle point.
Player B
B1 B2
Player A A1 a11 a12
A2 a21 a22
Solution
E(x, y ) = ya11 − ya21 + a12 − ya12 + ya22 − a22
x
E( x, y) = 0 and E( x, y) = 0 , we get
x y
312 Operations Research
a 22 − a12
y=
a11 − a 21 − a12 + a 22
a 22 − a12
y=
a11 + a 22 − (a12 + a 21 )
a22 − a21
x=
a11 − a21 − a12 + a22
a22 − a21
x=
a11 + a22 − (a12 + a21)
Substituting the value of x & y in E(x, y), the value of the game is
a11a22 − a12a21
V = E ( x, y) =
(a11 + a22 ) − (a12 + a21 )
Example 10 :
Solution
Player B
III V
Player A 3 2 -1
5 0 5
1 2 3 4 5 I II III IV V
[0 0 x 0 (1-x)] [0 0 y 0 (1-y)]
it is known that
a 22 − a 21
X =
a11 + a 22 − (a12 + a 21 )
1 2 3 4 5
(0, 0, x, 0, (1-x) )
(0, 0, 5/8, 0, 3/8 )
314 Operations Research
I II III IV V
(0, 0, y, 0, (1-y))
(0, 0, 6/8, 0, 2/8 )
10
value of the game, v=
8
Note: The above answers are similar to the answers obtained through
arithmetic method in example 8.
2. Obtain a new matrix R, whose first row is obtained from the given
payoff matrix by subtracting 2nd row from 1st row; the second
row is obtained by subtracting 3rd row from 2nd row; and so on.
Thus R is a matrix of (m - 1) X m.
the grand total yields the optimum strategies. If not, this method
fails.
7. Calculate the value of the game, taking row elements for any
strategy of the player B or taking row elements for any strategy of
the player B or taking column elements for any strategy of the
player A.
Example 11:
Note : First you look for a saddle point in the problem. If the saddle
point does not exist, then you try to apply the method of dominance
to reduce the size of the matrix. Then you apply the method
prescribed in the question.
Find out the matrix C & matrix R by the steps described earlier.
C= 1-(-1) -1-(-1)
-1-(-1) -1-3
-1-2 2-(-1)
= 2 0
0 -4
-3 3
316 Operations Research
= 2 0 -4
0 -3 4
C1 = 0 -4
-3 3
= 0 – (12) = -12
C2 = 2 0
-3 3
=6–0=6
C3 = 2 0
0 -4
= -8 – 0 = -8
R1 = 0 -4
-3 4
= 0 –12 = -12
R2 = 2 -4
0 4
=8–0=8
R3 = 2 0
0 -3
= -6 – 0 = -6
Game Theory 317
Column
oddments
1 -1 -1 12
-1 -1 3 6
-1 2 -1 8
Row oddments 12 8 6 26
1 2 3
12 6 8
for playerA: , ,
26 26 26
6 3 4
, ,
13 13 13
I II III
12 8 6
for playerB : , ,
26 26 26
6 4 3
, ,
13 13 13
12 6 8
V = 1 + − 1 + − 1
26 26 26
12 6 8
= − −
26 26 26
− 2 −1
= =
26 13
318 Operations Research
Player y
Y1 Y2 Yn
Player X X1 a11 a12 ….. a1n
X2 a21 a22 ….. a2n
Player X’s expected payoff varies linearly with x 1. So, player X should
select that the value of x1 which maximizes the minimum expected
payoff. This can be done by plotting the above lines as a function of
x1. The lower of these lines (shaded) gives the minimum expected
payoff to players X as a function of) X1. The highest point on this
lower boundary (X1*) is the maximum of minimum expected payoff to
player X. The point is called as maximin point.
Game Theory 319
This point indicates the level at which player X can hold player Y to
minimize his loss, otherwise the level at which player Y can hold
player x’s winnings.
Similarly, we can solve (m x 2) games. For the (m x 2) games, we
should get minimax point, which will be the lowest point on the
upper boundary.
Example 12 :
Player B
I II III IV V
1 -5 2 -4 -2 1
Player A 2 1 -5 -3 -4 -2
Solution
The saddle if any is always checked first, before applying the method
prescribed in the question.
B3 B4
A1 -4 -2
A2 -3 -4
B3 B4
A1 -4 -2 1 1/3
A2 -3 -4 2 2/3
2 1
2/3 1/3
Game Theory 321
Example 13 :
Player B
I II
1 6 5
Player A 2 3 6
3 4 4
4 8 1
5 1 4
Solution
The saddle if any is always checked first, before applying the method
prescribed in the question.
B1 B2
A1 6 5 3 3/4
A2 3 6 1 1/4
1 3
1/4 3/4
Game Theory 323
Example 14 :
The saddle if any is checked first always, before applying the method
asked in the question.
All the three lines are passing through the maximum point, so, we
cannot straight away neglect any one of the B’s strategies to make it
into 2 x 2 matrix for getting it solved easily through
arithmetic/algebraic method.
As B1 &B3 have the same sign for their slopes, the combination of B 1 &
B3 should not be used. Ignoring one of them, we can get the game
reduced to two (2x2) game which can be easily solved, by any method
(say arithmetic method).
Game Theory 325
B1 B2
A1 3 4 1 ½
A2 4 3 1 ½
1 1
½ ½
Solution:
1 1
A’s optimum strategy : ,
2 2
1 1
B’s optimum strategy : , ,0
2 2
Value of the game = 3(1/2) + 4(1/2) = 7/2
B2 B3
A1 4 0 4 ½
A2 3 7 4 ½
7 7/8
7/8 1/8
Solution (alternative) :
1 1
A’s optimum strategy: ,
2 2
7 1
B’s optimum strategy: 0, ,
8 8
Value of the game = 4(1/2) + 3 (1/2) = 7/2
Choosing any one of the strategies among B1 and B3, we get same
value of the game, but with different probability for the chosen B
strategies.