Scribd Logo
Upload

Welcome to Scribd!

  • 21 views

    Ritik Rawat

    Uploaded by

    Mantasha Qureshi
    This document provides details about Ritik Rawat including his academic qualifications, work experience, internship projects, skills, and extracurricular achievements. It outlines his educational background, past roles in customer service and support, areas of expertise, and involvement in college activities.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Ritik Rawat

    Uploaded by

    Mantasha Qureshi
    21 views1 page
    This document provides details about Ritik Rawat including his academic qualifications, work experience, internship projects, skills, and extracurricular achievements. It outlines his educational background, past roles in customer service and support, areas of expertise, and involvement in college activities.

    Original Title

    RITIK.RAWAT

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    This document provides details about Ritik Rawat including his academic qualifications, work experience, internship projects, skills, and extracurricular achievements. It outlines his educational background, past roles in customer service and support, areas of expertise, and involvement in college activities.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    21 views1 page

    Ritik Rawat

    Uploaded by

    Mantasha Qureshi
    This document provides details about Ritik Rawat including his academic qualifications, work experience, internship projects, skills, and extracurricular achievements. It outlines his educational background, past roles in customer service and support, areas of expertise, and involvement in college activities.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    RITIK RAWAT, Male,23

    Academic Record
    PGDM 2023-25 Jaipuria Institute of Management, Indore -
    B.COM 2019-2022 Technocrats Institution of Technology, Bhopal 63.78 %
    Class XII 2018 St. Joseph Convent Senior Secondary School, C.B.S.E 55.1%
    Class X 2016 St. Joseph Convent Senior Secondary School, C.B.S.E 53.2%
     Best performer for 2 months in my previous organization
    Achievements
     Head boy in School for Consecutive 3 Years
     Won inter school competition in Sports (Kabaddi)
     Digital Marketing
    Certifications  Public Speaking from Scratch
     Supply Chain Management from Great Learning
     Corporate Finance Essentials
     Sales Mastery Close Any Sale

    Work Experience
    Organization: TASK US, INDORE Designation: Customer Service Specialist
    Duration: FEB 2022 – MARCH 2023
    This role included multi-channel customer support for Door Dash across USA Canada
    Responsibilities and Australia. Administered Salesforce for financial transactions, account
    management, and KPI achievement. Developed strong technical proficiency,
    teamwork, and KPI achievement skills.
    Organization: JIO Designation: Customer Support Representative
    Duration: JAN 2021 – DEC 2021
    Responsible for day-to-day Managing customer retention nationwide in
    Responsibilities India handling account maintenance and utilizing CISCO tools. Enhanced
    communication skills and adeptly managed account operations."

    Internship Projects JUNE-2021 –SEP 2021


    POONA EVENT MANAGEMENT, PUNE
    Description  Project on Event Firm at Pune where must reach out to their target customers
     The experience has developed & implemented business plan & strategy identified &
    Learning
    exploited new opportunities also re-created their business website and generate leads on
    Facebook, Instagram, and LinkedIn.

    Other Project
     Performed market research on consumer behavior marketing management.
     Business Venture Activity - Learn about the company's organizational structure, teams, and reporting lines.
     Worked with Apollo Tires where successfully identified target for Apollo Tires, utilized advanced
    mappingtechniques to enhancing strategic planning, played a key role in logistics optimization to overall
    operational efficiency, Established collaborative partnership with local stakeholders.
     Contributed to Hyundai Motors to analyze the pattern of their consumer buying behavior.
     Developed insightful Excel dashboard tracking daily sales of Amul milk packets by geographic areas.
    Skills
     Communicator, Critical thinker, Proficient in Excel, Problem-Solving & attention to details, Good analytical skills
    Knowledge Purview
     Customer relationship management, Customer retention, Market strategy, Distribution & Channel Management
    Extra-Curricular Achievements
    Coordinator of Placement Committee at Jaipuria Institute of Management Indore.
    Secured 2nd position in marketing reel making in Ice-breaking activity, 2023.
    Secured 1st position in Jai Utsav (chotan chappan) and make profit of Rupees 8560/-
    Phone – 7909307885 Email: [email protected]

    You might also like