Is 221 ICT Research Methods - Lecture 4
Is 221 ICT Research Methods - Lecture 4
Lecture 4 Final
April 2024
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Dr. Lucian Ngeze, CIVE
Research process
Ω Step 1: Identify the
research problem: This
involves identifying a gap in
knowledge or an issue that
needs to be addressed
through research.
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Dr. Lucian Ngeze, CIVE
Research process
Ω Step 2: Develop research
questions or hypotheses:
Based on the research problem
and literature review, the
researcher formulates research
questions or hypotheses that
they will address through their
study.
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Dr. Lucian Ngeze, CIVE
Research process
Ω Step 3: Conduct a literature
review: This involves
reviewing existing research
studies and publications
related to the research
problem to identify what has
already been done and what
is still unknown.
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Dr. Lucian Ngeze, CIVE
Research process
Ω Step 4: Design the study:
This involves determining
the research design,
methods for data collection,
and sampling strategy. The
researcher also needs to
ensure that ethical
considerations are
addressed.
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Research process
Ω Step 5: Collect data: This
involves collecting data using
the selected research
methods, such as surveys,
experiments, interviews, or
observation.
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Research process
Ω Step 6: Analyze data: This involves analyzing the
collected data using appropriate statistical or
qualitative analysis techniques to answer the research
questions or test the hypotheses.
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Research process
Ω Step 7: Interpret findings: This involves
interpreting the results of the data analysis and
drawing conclusions based on the findings.
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Research process
Ω Step 8: Report results: This
involves writing up the
research study in a formal
report or manuscript, which
includes the research problem,
literature review, methodology,
results, and conclusions.
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Research process
Ω Step 9: Disseminate
findings: This involves
sharing the results of the
research study with other
researchers, practitioners,
and stakeholders through
conferences, publications,
or other means.
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THE SCIENTIFIC RESEARCH PROCESS
ΩWhat is Data
2 Minutes
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Let us first define Data
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Two types of data
To be generated by the researcher for the purpose
of the study
Primary data
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Secondary data Primary data
Data extraction Questionnaires
form • Self administered
• Interviewer
administered
Checklists
• Observation
• Examination
Measuring Equipment
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Secondary data Primary data
Advantages Advantages
• inexpensive/ data • can collect the whole
already available range of information
• permits examination of needed
information in the past • can collect precise /valid
data
Disadvantages Disadvantages
• information may be • time consuming
imprecise or incomplete
• not easily accessible • resource intensive
• issues concerning
confidentiality
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Data collection tools
• Questionnaires
– Self-administered
– Interviewer administered
• Observation/Examination checklists
• Measuring equipment
Two types
interviewer administered
self administered
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Interviewer
administered Self administered
trained interviewers ask written questions are presented to
questions and record the respondent to be answered in
most commonly used in written form
hospital/ clinic surveys/
community surveys used when
used when • a study population can read and
write and with similar educational
• participants have variable
background
ability to read and
understand questions school children
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Interviewer administered Self administered
Advantages Advantages
• suitable for a study • can cover a large number of
population with varying respondents within a short
educational duration
background • permits anonymity resulting in
more honest responses
• suitable with illiterates
• not require assistants- less
• permits clarifications expensive
• higher response rate • not influenced by the
presence of an interviewer
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Interviewer Self
administered administered
Disadvantages Disadvantages
• not to illiterate study
• presence of interviewer
populations
may influence-reporting
• low rate of response
may not be accurate
• no way of clarifying
• need trained interviewers doubts
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Tool 2 - Checklist
Observation checklist- observe behaviour in the
natural setting and record
When to use?
assessing a skill, practice, procedure
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Observation checklist on hand washing techniques
Steps description Completed
as described
Yes no
Step 1 Wet hands and apply soap.
Step 2 Rub palms together until soap is bubbly.
Step 3 Rub each palm over the back of the other hand.
presence of a clinical
sign/signs
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Tool 3 - Measuring equipment
Any measurement you do
Ω Anthropometry
Ω Clinical data
Blood pressure
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Data Collection Process
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Class Activity 2: Conducting interviews
Field Notebook
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1. Conducting Interviews
Introduce yourself
State the objective of the interview
Ask for permission to record the conversations
Use your smartphone to record
1. Conducting Interviews to Collect data
a) One-to-one
interview
1. Conducting Interviews to Collect data
b) Small Focus
group Interviews
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1. Conducting Interviews to Collect data
c) Large Focus
group Interviews
3 Minutes
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Errors During Data Collection
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Types of errors that may occur in research data
Sources of mistakes
• Tools
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Sources of errors- Interviewer Administered
Questionnaires
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Construction of Questionnaires
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Construction of questionnaires
Questions are basically two types
Ω Open-ended
Ω Closed-ended
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Open-ended questions
‘What are the problems you experienced when taking
drug X ?’ ……………………………………………
When to use?
Disadvantage Disadvantages
• may generate a wide • not allow own answers which
range of responses would be potentially more
accurate
• difficult to categorize in • not allow detailed responses
analysis
Advantages
Advantages • quicker and easier to answer
• Can get detailed • responses are already
responses categorized for analysis
• list of answers help clarify the
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Mixed type
Choose from a number of fixed alternatives and an
added opportunity to account for missed choices
‘Please mark an X on the line, the place that best describes the
severity of your pain during the first day after surgery’
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Statements Strongly Agree No Disagree Strongly
agree comment disagree
Fat kids are healthier than
thin ones
one cannot do much about
obesity even if tried hard
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Other principles
Ω Avoid
Unanswerable questions
Do you approve or disapprove the new law to
legalize abortion ?
-Yes
-No
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Other principles
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Other principles
Set time frame
Ω If designed to measure the
frequency of an event
‘How many episodes of loose stools did your child
experience?’
Do you believe there should be a universal fee-levying system in our health care
service ?
Reduces Social Desirability Bias
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Other principles
• Clear instructions
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Other principles
• Clear instructions to respondent/ interviewer
– how to mark the responses
– whether more than one response allowed
– to skip irrelevant questions
yes no
10.Have you ever been told that
you have diabetes’
if ‘No’ go to q. …
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Language of the questionnaire
• Should be understood by the respondent
• Should be in the language of the interview
• Simple/ everyday language
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Constructing other tools
Ω Observation checklists/Examination checklists
include all steps/aspects
take care to use terms/ language to suit the observer/examiner
instructions for the observer/examiner
Ω Equipment
select most refined
Standardize prior to and in between
as far as possible automated
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Validity
Appraising validity of the draft tools
Any tool
• Face validity/Content validity- subjective judgment
whether it covers all steps
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Internationally validated tools
validity depend on
• language
• culture
• socio-demographic characteristics of the respondent
• mode of administration
• etc….
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Reliability
• Internal
consistency
– Cronbach’s alpha
• If it is a multi-item
scale
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Measures taken to minimize errors due to
interviewers/ observers
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Measures taken to minimize errors due to interviewers/ observers
• supervision
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Measures taken to minimize errors due to respondent/ person
being observed
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THE SCIENTIFIC RESEARCH PROCESS
Data Analysis
Quantitative Data
Analysis
DATA ANALYSIS
1. Thematic analysis
2. Content analysis
Qualitative Data 3. Discourse analysis
Analysis 4. Grounded theory
5. Quantitative analysis of
qualitative data
Data Analysis
1. Descriptive statistics
2. Inferential statistics
3. Correlation analysis
Quantitative Data 4. Regression analysis
Analysis 5. Factor analysis
6. Time series analysis
7. Cluster analysis
8. Multivariate analysis
Thematic Analysis In Qualitative Research
Question: A. 2?
From the image, how many phases/steps to B. 3?
reach get “Themes”? C. 4?
D. More than 4?
Introduction to Thematic Analysis
Analyzing the
collected data
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Introduction to Thematic Analysis
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WHAT is Thematic Analysis?
Thematic analysis is a method for identifying, analyzing, and
reporting patterns (themes) within data.
It minimally organizes and describes your data set in (rich) detail.
However, it also often goes further than this, and interprets various
aspects of the research topic (Boyatzis, 1998).
The range of different possible thematic analyses will further be
highlighted in relation to a number of decisions regarding it as a
method (see below).
A theme might be given considerable space in some data items, and
little or none in others, or it might appear in relatively little of the data
set.
So researcher judgment is necessary to determine what a theme is.
WHAT is Thematic Analysis?
What is a Theme?
A theme captures something important about the data in relation to
the research question (RQ), and represents some level of patterned
response or meaning within the data set
An important question to address in terms of coding is what counts
as a pattern/theme.
This is a question of prevalence both in terms of space within each
data item, and prevalence across the entire data set.
Part of the flexibility of thematic analysis is that it allows you to
determine themes (and prevalence) in a number of ways.
What is important is that you are consistent in how you do this within
any particular analysis.
How to do Thematic Analysis
Thematic analysis involves the searching across a data set – be that a
number of interviews or focus groups, or a range of texts – to find repeated
patterns of meaning.
Some of the phases of thematic analysis are similar to the phases of other
qualitative research, so these stages are not necessarily all unique to
thematic analysis
The process
the analyst begins to notice, and look for, patterns of meaning and issues of
potential interest in the data – this may be during data collection.
Analysis involves a constant moving back and forward between the entire data
set, the coded extracts of data that you are analysing, and the analysis of the
data that you are producing
The endpoint is the reporting of the content and meaning of patterns (themes) in
the data,
Steps to Conduct Thematic Analysis
Transcription of verbal data
If you are working with verbal data such as interviews,
television programmes or political speeches, the data will
need to be transcribed into written form in order to conduct
a thematic analysis.
Steps to Conduct Thematic Analysis
Step 1: Familiarizing yourself with your data
It is vital that you immerse yourself in the data to the extent that you
are familiar with the depth and breadth of the content
Immersion usually involves
“repeated reading” of the data, and
reading the data in an active way - searching for meanings, patterns and so on.
It is ideal to read through the entire data set at least once before you
begin your coding, as your ideas, identification of possible patterns will
be shaped as you read through
This phase provides the bedrock for the rest of the analysis.
It is a good idea to start taking notes or marking ideas for coding that
you will then go back to in subsequent phases
Steps to Conduct Thematic Analysis
Step 2: generating initial codes
This phase then involves the production of initial codes from the
data.
At this stage you need to:
have read and familiarized yourself with the data (phs 1), and
have generated an initial list of ideas about what is in the data
and what is interesting about them.
Codes identify a feature of the data (semantic content or latent) that
appears interesting to the analyst, and refer to “the most basic
segment, or element, of the raw data or information that can be
assessed in a meaningful way regarding the phenomenon”
The process of coding is part of analysis as you are organizing your
data into meaningful groups (Tuckett, 2005).
Steps to Conduct Thematic Analysis
How to make coding manageable
Make photocopies of original data
Why?
Read through all of the data.
Attach working labels to blocks of text
Cut and paste blocks of text onto index cards.
Group cards that have similar labels together
Revisit piles of cards to see if clusters still hold
together.
Steps to Conduct Thematic Analysis
Coding will to some extent depend on whether:
The themes are more “data-driven” (the themes will depend on the
data) or “theory-driven” (you might approach the data with specific
questions in mind that you wish to code around)
You are aiming to code the content of the entire data set, or whether
you are coding to identify particular (and possibly limited) features of the
data set.
Coding can be done either manually or through a software programme
If coding manually:
• you can code your data by writing notes on the texts you're analyzing, by using highlighters or colored
pens to indicate potential patterns, or by using “post-it” notes to identify segments of data.
• You may initially identify the codes, and then match them up with data extracts that demonstrate that
code,
If using computer software:
• you code by tagging and naming selections of text within each data item.
Steps to Conduct Thematic Analysis
Key advice for this phase is:
1. Code for as many potential themes/patterns as possible (time
permitting) – you never know what might be interesting later;
2. Code extracts of data inclusively – i.e., keep a little of the
surrounding data if relevant, a common criticism of coding is
that the context is lost (Bryman, 2001); and
3. Remember that you can code individual extracts of data in as
many different “themes” as they fit into - so an extract may be
uncoded, coded once, or coded many times, as relevant.
Steps to Conduct Thematic Analysis
Step 3: searching for themes
This phase re-focuses the analysis at the broader level of themes,
rather than codes
It involves
sorting the different codes into potential themes, and
collating all the relevant coded data extracts within the identified
themes.
Generally, you are starting to analyze your codes, and consider how
different codes may combine to form an overarching theme
It may be helpful at this phase to use visual representations to help
you sort the different codes into themes
You might use tables, mind-maps, or you might write the name of each code on
a separate piece of paper and play around with organising them into theme-piles.
Thematic map
Steps to Conduct Thematic Analysis
Some initial codes may go on to form main themes, whereas others
may form sub-themes, and others still may be discarded.
You may also have a set of codes that do not seem to belong
anywhere, and it is perfectly acceptable to create a “theme” called
miscellaneous to house the codes – possibly temporarily - that do
not seem to fit into your main themes.
At the end of this phase:
1. You end this phase with a collection of candidate themes, and sub-themes, and
all extracts of data that have been coded in relation to them
2. You will start to have a sense of the significance of individual themes
3. Do not abandon anything at this stage, as without looking at all the extracts in
detail (the next phase) it is uncertain whether the themes hold as they are, or
whether some need to be combined, refined and separated, or discarded.
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Steps to Conduct Thematic Analysis
Step 4: Reviewing themes
This phase involves the refinement of those themes from phase 3
During this phase, it will become evident that:
Some candidate themes are not really themes (e.g., if there are not enough data
to support them, or the data are too diverse),
While others might collapse into each other (e.g., two apparently separate
themes might form one theme).
Other themes might need to be broken down into separate themes.
Data within themes should cohere together meaningfully, while there
should be clear and identifiable distinctions between themes.
This phase involves two levels of reviewing and refining your
themes.
L1: reviewing at the level of the coded data extracts.
Steps to Conduct Thematic Analysis
Level 1:
Reviewing at the level of the coded data extracts.
Read all the collated extracts for each theme, and consider whether they
appear to form a coherent pattern.
If your candidate themes appear to form a coherent pattern, you then move
on to the second level of this phase (Level 2).
If your candidate themes do not fit, you will need to consider whether the
theme itself is problematic, or whether some of the data extracts within it
simply do not fit there – in which case, you would rework your theme, creating
a new theme, finding a home for those extracts that do not currently work in
an already-existing theme, or discarding them from the analysis.
Once you are satisfied that your candidate themes adequately capture the
contours of the coded data – once you have a “candidate thematic map” -
Steps to Conduct Thematic Analysis
Level 2:
You consider the validity of individual themes in relation to the data
set, but also whether your candidate thematic map “accurately”
reflects the meanings evident in the data set as a whole
What counts as “accurate representation” depends on your
theoretical and analytic approach
In this phase you re-read your entire data set for two purposes.
1. To ascertain whether the themes “work” in relation to the data set.
2. To code any additional data within themes that has been missed in
earlier coding stages
Steps to Conduct Thematic Analysis
If the thematic map works, then you move on to the next phase.
However, if the map does not fit the data set, you need to return to
further reviewing and refining your coding until you have devised a
thematic map that you are satisfied with.
In so doing, it is possible that you will identify potential new themes,
and you might need to start coding for these as well, if you are
interested in them.
Warning:
Coding data and generating themes could go on ad infinitum
It is important not to get over-enthusiastic with endless re-coding
Steps to Conduct Thematic Analysis
Step 5: Defining and naming themes
Phase 5 begins when you have a satisfactory thematic
map of your data
Steps to Conduct Thematic Analysis
You then define and further refine the themes that you
will present for your analysis, and analyze the data within
them.
For each individual theme, you need to
Conduct and write a detailed analysis.
Identify the “story that each theme tells,
So you need to consider
the themes themselves, and
each theme in relation to the others.
Steps to Conduct Thematic Analysis
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Steps to Conduct Thematic Analysis
Step 6: Producing the report
Phase 6 begins when you have a set of fully worked-out themes
This phase involves the final analysis and write-up of the report.
This can be a publication, research assignment or thesis or dissertation
The report intends to tell the complicated story of your data in a way
which convinces the reader of the merit and validity of your analysis.
The report provides a concise, coherent, logical, non-repetitive, and
interesting account of the story the data tell – within and across
themes.
Your write-up must provide sufficient evidence of the themes within
the data, i.e., enough data extracts to demonstrate the prevalence of
the theme
Choose particularly vivid examples, or extracts which capture the
event
Steps to Conduct Thematic Analysis
Actual Thematic Map
Steps to Conduct Thematic Analysis
Use of Extracts:
The extract should be easily identifiable as an example
of the issue.
Extracts need to be embedded within an analytic
narrative that compelling illustrates the story that you are
telling about your data
The extracts should be used to illustrate/support an
analysis that goes beyond their specific content, to make
sense of the data, and tell the reader what it does or might
mean
Qualitative Data Analysis Tools
NVIVO
Atlasi.ti
Good Thematic Analysis …
1. Thematic analysis is not just a collection of extracts strung together with
little or no analytic narrative.
2. Do not use data collection questions (such as from an interview schedule)
as the “themes” that are reported.
3. Avoid too much overlap between themes, or where the themes are not
internally coherent and consistent.
4. A weak or unconvincing analysis can also stem from a failure to provide
adequate examples from the data – for example, only one or two extracts
for a theme.
5. Your analysis needs to be convincing to someone who has not read your
entire data set
6. Avoid mismatch between the data and the analytic claims that are made
about it
Interview Questions
Interview Responses
Themes Generated
“…So those people need to have prior knowledge on ICT,
Training at least to use some app, PowerPoint and saving some of
preparations content online...”
Themes for Interview Content “…mastering of the content, but also for mastering of how
Knowledge to interact with all items you have there…”
This web site offers free resources for students and researchers
working with statistics in the social sciences.
All the calculators and tools featured here have been designed
with ease of use and clarity of presentation in mind.
Certainly, you should find them much less cumbersome - and
definitely less expensive! - than SPSS and the like.
THE SCIENTIFIC RESEARCH PROCESS
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Purpose: Interpretation of Findings
2. Organize your content
Ω Compare and contrast your results with relevant
literature and previous studies.
Ω Explain potential reasons, mechanisms, or causes
behind your results.
Ω Discuss any limitations, uncertainties, or biases that
may affect the validity or generalizability of your results.
Ω Lastly, provide implications, recommendations, or
suggestions for future research or practice based on
your results.
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Purpose: Interpretation of Findings
3. Use appropriate language
Ω The language you use to interpret your results should
be clear, concise, and accurate.
Ω Avoid using vague or ambiguous terms, such as
"some", "many", "a lot", or "significant", without
providing specific numbers or measures.
Ω Use transition words and phrases, such as "however",
"therefore", "in contrast", or "as a result", to show the
relationships between your ideas and evidence.
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Purpose: Interpretation of Findings
3. Use appropriate language
Ω Use hedging expressions, such as "may", "might",
"suggests", or "indicates", to show the degree of
certainty or uncertainty in your claims.
Ω Use modal verbs, such as "can", "could", "should", or
"would", to express possibility, ability, obligation, or
recommendation.
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Purpose: Interpretation of Findings
4. Support your claims
Ω The interpretation of your results should be based on
solid and credible evidence from your data analysis and
the literature.
Ω Do not make claims that are not supported by your data
or that go beyond the scope of your study.
Ω Do not ignore or dismiss contradictory or unexpected
results, but rather explain them and acknowledge their
implications.
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Purpose: Interpretation of Findings
4. Support your claims
Ω Do not overgeneralize or oversimplify your results, but
rather qualify them and acknowledge their limitations.
Ω Do not introduce new data or information that was not
presented or discussed in the previous sections, but
rather synthesize and integrate what you have already
reported.
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THE SCIENTIFIC RESEARCH PROCESS
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Reporting Research Data
1.Research Papers:
Ω Research papers are formal
documents that present the
findings of a study.
Ω They typically follow a
standardized format, including
sections such as introduction,
methods, results, and discussion.
Ω Research papers are often
published in academic journals.
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Reporting Research Data
2. Theses and Dissertations:
Ω Theses and dissertations are longer research documents written
as part of a graduate or postgraduate degree program.
Ω They present a detailed account of a student's research, including
methods, results, and conclusions.
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Reporting Research Data
3. Technical Reports:
Ω Technical reports are detailed documents that provide a
comprehensive account of a research project.
Ω They are often used in industry and government
settings to communicate research findings to
stakeholders.
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Reporting Research Data
4. Infographics:
Ω Infographics are visual
representations of data
and findings.
Ω They are often used to
present complex
information in a clear
and engaging way.
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Reporting Research Data
5. Data Visualizations:
Ω Data visualizations, such as charts, graphs, and maps,
are used to present data in a visual format.
Ω They can help to illustrate trends, patterns, and
relationships in the data.
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Reporting Research Data
6. Policy Briefs:
Ω Policy briefs are short,
concise documents that
summarize research
findings and their
implications for policy
makers.
Ω They are designed to be
easily understood by non-
expert audiences.
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THE SCIENTIFIC RESEARCH PROCESS
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Disseminating Research Findings to others
2. Conference Presentations:
Ω Present research at conferences to share findings with
peers and experts.
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Disseminating Research Findings to others
3. Workshops and Training:
Ω Conduct workshops or training sessions to educate
others about the research methodology and findings.
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Disseminating Research Findings to others
4. Presenting Posters:
Ω Create posters summarizing the research for
presentations at conferences or in academic settings.
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Disseminating Research Findings to others
5. Collaboration:
Ω Collaborate with other researchers or organizations to
disseminate findings through their networks and
channels.
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Disseminating Research Findings to others
6. Using Online Platforms:
Ω Share research findings on websites, blogs, or social
media platforms to reach a wider audience.
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Disseminating Research Findings to others
7.Media Releases:
Ω Media releases are used to
communicate research
findings to the media and the
public.
Ω They are often written in a
way that is accessible and
engaging to a general
audience.
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Homework
Ω Watch the following video lessons
https://youtu.be/c6Gp2R0wzhU?si=ScyLBDcU5fm_Y00c
https://youtu.be/RV_yUMLQtL8?si=8xGR7uNZOS0WvWPt
https://youtu.be/0sQjjQDj8pE?si=aM7EuaHR8pDOCHoC
Ω As you go through the videos, note the steps in your
notebook
Ω Recall the concepts we discussed in the classroom
session and connect them to the concepts discussed in
the videos
Ω Share the
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Individual Activity 5: data collection tools
Dear IS 221 student,
Recall your research title, your problem statement, your research objectives, your research questions. It is now time that you start
creating tools to collect data for your first Research Questions. You have planned to conduct a focus group interview to collect
data from different respondents for your research. Now I want you to create data collection tools (Interviews and questionnaire)
that you will use. Respond to the following questions. Before you start creating the tools, ensure that you have read the theory
behind. Go through lecture 4, watch YouTube videos, go to the web to learn more. You can collect data using different tools
including online tools. Google Forms is one way to create data collection tools online. If you do not know how to use Google forms
to collect data, watch this video: https://youtu.be/xyq4N0GC2bU?si=8It04Z4zm279rNBr (or go to YouTube to watch for more
videos). Learn from your friends on how to use these online tools. They will be important in many ways in the near future here at
the university or just when you have graduated.
NOTES:
1. Much as we would like you to use your thinking, the use of any AI tools is prohibited. We will scan all your submissions through
anti-AI software tools and plagiarism checking tools.
2. Since every student has his/her own research title and research questions, we don't expect any kind of copying and pasting.
Every tool is expected to be unique.
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Dr. Lucian Ngeze, CIVE
Text/Reference Books
1. Williamson, K. (2002). Research methods for students, academics and
professionals: Information management and systems. Elsevier.
2. Whyte, W. F. E. (1991). Participatory action research. Sage Publications,
Inc.
3. Peffers, K., Tuunanen, T., Rothenberger, M. A., &Chatterjee, S. (2007). A
design science research methodology for information systems research.
Journal of management information systems, 24(3), 45-77.
4. Bryman, A., & Burgess, B. (Eds.). (2002). Analyzing qualitative data.
Routledge.
5. Adrion, W. R. (1993, November). Research methodology in software
engineering. In Summary of the Dagstuhl Workshop on Future Directions in
Software Engineering” Ed. Tichy, Habermann, and Prechelt, ACM Software
Engineering Notes, SIGSoft (Vol. 18, No. 1, pp. 36-37).
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