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1-HCI Introduction

The document discusses human-computer interaction (HCI), including what HCI is, why it is important, goals of HCI such as usability, HCI design and evaluation methods, and an overview of an HCI course including topics, resources, and project ideas.

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29 views20 pages

1-HCI Introduction

The document discusses human-computer interaction (HCI), including what HCI is, why it is important, goals of HCI such as usability, HCI design and evaluation methods, and an overview of an HCI course including topics, resources, and project ideas.

Uploaded by

devyushraturi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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TCS-756

Human-Computer Interaction
August 2023

R S Rawat
[email protected]
HCI What? HCI Why?
• What happens when a human and a computer
system interact to perform a task?
– task - write document, calculate budget, solve equation, learn about
Dehradun/Your CIty, drive home, make a reservation, land a plane...

• Why is this important?


1. Computer systems affect every person
2. Safety, satisfaction, utility is critical
3. Product success depends on ease of use

2
What is HCI?
• HCI (human-computer
interaction) is the study
of how people
• interact with computers
and to what extent
computers are or are
• not developed for
successful interaction
with human beings.

3
Interfaces in the Real World
• Not just computers!
– VCR
– Wristwatch
– Phone
– Copier
– Car
– Plane cockpit
– Airline reservation
– Air traffic control

4
Goals of HCI
• Allow users to carry out tasks
– Safely
– Effectively
– Efficiently
– Enjoyably

5
Usability
• Crucial issue in this area!
• Combination of
– Ease of learning
– High speed of user task performance
– Low user error rate
– Subjective user satisfaction
– User retention over time

6
HCI != Usability
• A usable system is easy to learn, easy to
remember how to use, effective, efficient,
safe, and enjoyable to use.
• Usability is only one part of HCI, but has been
one of the main goals
• For example, HCI has contributed to the
development of guidelines and standards
that support designers

7
HCI != Usability
• HCI has also developed methods of
evaluation that help us to evaluate the
usability of a given product/system (and other
aspects of the user experience)
• In addition, HCI uses mathematical models to
predict users’ performance with a system
(e.g., Fitt’s law to predict mouse movement
time, or models that predict search time or
mental effort)
8
HCI != Usability
• HCI also investigates new interaction
paradigms or new ways of integrating
technology in our daily lives (think smart
clothes, touch displays, VR/AR, Voice-based
interfaces … )

9
Why do we do HCI in CSE?
• Every engineering discipline includes the
study of breakdowns and the design of
improved / or new solutions that address
those breakdowns.

10
HCI How?
• How do we improve interfaces?
1. Educate software professionals
2. Draw upon fast accumulating body of
knowledge regarding H-C interface design
3. Integrate UI design methods & techniques
into standard software development
methodologies now in place

11
UI Design/Develop Process
• Tao of User-Centered Design
– Analyze user’s goals & tasks
– Create design alternatives
– Evaluate options
– Implement prototype IMPLEMENT
– Test
– Refine DESIGN

USE &
EVALUATE
12
Above All Else…
• Know the User!
– Physical & cognitive abilities (& special needs)
– Personality & culture
– Knowledge & skills
– Motivation

• Two Fatal Mistakes:


1. Assume all users are alike
2. Assume all users are like the designer
13
Design Evaluation
• “Looks good to me” isn’t good enough!
• Both subjective and objective metrics
• Some things we can measure
– Time to learn
– Speed of performance
– Rate of errors by user
– Retention over time
– Subjective satisfaction
14
Course Overview
• Human abilities
• Evaluate an existing system
(without involving users)
• Design for success
• Dialog & interaction styles
• Evaluate your design (with users)
• Special topics
– CSCW, InfoVis, Ubicomp, Agents, Audio
15
Upcoming
• History & Frameworks of HCI
• Project info
• Futuristic scenarios
• Design of Everyday Things (DOET)

• Start reading...
– DFAB (note order of chapters)
– DOET 16
What Makes a Good Project

• Typically:
– Access to domain experts & users
– “Real” clients
– Interesting human issues
– Rich domain for design

• Theme has a LOT of range for topics

17
Previous Topic Ideas
• Mobile/handheld (cars, tour guides, etc.)
• Wedding planner
• GIS
• Calendar agent (speech)
• Audio / Web sites
• Domain that you know well

18
Course Information
• Books
– Human-Computer Interaction, by Alan Dix, Janet Finlay, Gregory Abowd, and Russell
Beale. Prentice Hall, 2004.

– The Design of Everyday Things, by Donald Norman. Currency/Doubleday, 1990.

• Web
– http://www.cc.gatech.edu/classes/AY2010/cs6750_fall
– Syllabus & Class Info
– Schedule
– Assignments
– T-square (class shared webspace)
– HCI resources

19
Resources
• Previous courses, courses elsewhere, info on the web
• HCI Digital Library
• Books
• Web sites
• Standards documents
• Go further
– Move beyond lectures & book
– Further courses
– Step into research

20

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