JOB DESCRIPTION

1. JOB HOLDER & JOB DETAILS:

Job Title: Team leader - Onboarding/KYC - Risk & Controls

Reports to: AVP - Head of KYC Onboarding – Risk & Controls

Group: GCOO

Function: Group CAD

Department: Risk & Controls - KYC & Onboarding

Job Family: Work Level:

Prepared / Revision October 2023

2. JOB PURPOSE:
To perform duties as required in the relevant bank policies and departmental SOPs covering KYC Review & Approval process. The
candidate will lead the team which performs independent reviews of KYC files for client on-boarding and KYC refresh and trigger
based events. The candidate will ensure that the KYC files are complete within the agreed SLA’s in terms of required KYC information
/ documentation in accordance with bank’s policies / procedures and local regulatory expectations of the UAE Central Bank.
To ensure that AML / CTF / Sanctions risks associated with the clients are appropriately identified, assessed and mitigated before a
decision is taken to onboard or retain bank clients and the Group CDD standards are adhered and enforced.

3. KEY ACCOUNTABILITIES: KEY ACCOUNTABILITIES:

Main Objectives: AVP will act as a team lead and will support to VP - Head of KYC Onboarding – Risk & Controls, working both as an
individual contributor and guiding team along with offshore locations on day-to-day activities. AVP’s objective is to be accountable for
the end-to-end KYC approval process, from the moment KYC is submitted till the time the file is approved. AVP’s responsibilities also
include providing Advisory on KYC process, policy requirements, screening, risk rating and risk matters, managing relevant
stakeholders etc. Aligned to Banking Coverage teams he/she will work closely with products teams and other onboarding functions
including KYC & Onboarding team, Business (RMs) and FCC/Compliance to deliver the service required.

 Manage process for New to Bank Client Onboarding Process along with Periodic & Trigger Reviews in liaison with all stake
holders. Ensure all clients are onboarded within the onboarding timelines agreed.
 Ensure compliance with UAE Central Bank regulations and bank policies/ procedures related to CDD, AML/CTF, PEP &
Sanctions.
 Ensure CDD information/documentation is complete in line with bank policies / procedures & local regulatory requirements.
 Ensure ML/TF, PEP, adverse media & sanctions risks associated with the client are identified, assessed, and appropriately
mitigated during CDD reviews.
 Escalation of risks identified during CDD reviews to the relevant stakeholders in FCC / Compliance and Business, where
necessary.
 Provide necessary advisory on bank policies / procedures, regulatory requirements, CDD Process and FCC risks such as PEP,
adverse media, sanctions.
 Annual review of bank policies related to CDD, AML/CFT, PEP and Sanctions.
 Draft and implement CDD SOPs, CDD Checklist, and Process Guidance Notes, CDD form, PEP form and Sanctions Exposure
Questionnaire (SEQ) in line with the uptodated guidelines.
 Support in deployment & enhancement of CDD processes and other systems for the sake of automation
 Experience in risk management field and proven experience in supporting the development of business activities whilst robustly
applying risk management disciplines and controls.
 Ensure adherence to all internal policies / procedures and external regulatory requirements at all times
 Support VP - Head of KYC Onboarding – Risk & Controls to conduct meetings and discuss process related challenges and
sticky issues, where applicable.
 Perform independent analysis/ approve cases up to high-risk as per DOA and review, approve and forward very high risk cases
to FCC and Compliance teams.
 Prioritization – maintain the discipline in partnership with the local business. Communicate consistency to internal and external
stakeholders to ensure that the KYC cases are accepted through the approved channels and expectations are managed
appropriately.
 Along with managing KYC approval process for CDD delivery; also support and participate in various change management &

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Classification: Confidential \ FAB Compliance, Regulatory and Trusted Partners
 digital initiatives.
 Liaise with key stakeholders including Business/RMs, Business Management, FCC/Compliance and Business Compliance for
the improvement of KYC processes and smooth completion of KYC reviews at client onboarding and ongoing periodic/trigger
reviews.
 Conduct training sessions on bank’s KYC Policies/Procedures and Processes for the KYC teams and frontline staff (Business
RMs).

People Management

 Develop and manage positive working relationships with all stakeholders across business lines and supporting functions
including R&C units, KYC & Onboarding teams, Business (RMs), Regulatory Compliance, Business Compliance and FCC teams
(Group CDD, Sanctions Advisory, AML Advisory, List Management etc).
 Support line manager, team members and other teams within Risk & Controls through providing timely assistance and solutions,
on need basis.
 Resolve conflicts and provide effective solutions to the stakeholders.
 Efficient coordination with key stakeholders to get the job done in timely manner.
 Provide adequate guidance, coaching and necessary training for team members, and ensure ongoing performance feedback
 Act as a role model to direct and indirect reports to drive adherence to FAB’s values and support talent development within the
team
 Collaborate with all Stakeholders to ensure seamless assignments delivery

MI Reporting

 Ensure all departmental MIs for senior management reporting are timely maintained.
 Ensure KYC deferrals are updated in the relevant tracker and tracked to resolution.
 Ensure PEP trackers and other relevant trackers are properly maintained
 Preparation of presentations and dashboards on ad-hoc basis.
 Interact with other stakeholders and help the KYC teams achieve KIR’s / KPI’s.
Generic

 Manage ADHOC & administrative activities as deemed appropriate and assigned by line managers.

4. FRAMEWORKS, BOUNDARIES, & DECISION MAKING AUTHORITY:

 Functions within the framework and boundaries of Group policies as well as overall Organisational and Governance frameworks.

 Authorised to take decisions as per the approved KYC authorisation matrix.

5. QUALIFICATIONS & EXPERIENCE:

Minimum Qualification

 Bachelor’s degree or higher in Management, Banking, Finance, preferably with certification in Compliance, KYC/AML/CFT,
Financial Crime or Risk Management
Minimum Experience

 Minimum of 6-7 years of experience in a reputed Bank

 At least 5 years technical experience across various aspects of Regulatory and Financial Crime Compliance (e.g. local and
international requirements, FATCA, CRS, GDPR, AML, KYC, etc.)
 Relevant experience (Compliance/AML/KYC/Transaction Monitoring) with the understanding of Consumer Banking, and GPB
KYC requirements.
 Sound Microsoft Office applications knowledge
 Pro-active and business oriented with proven ability to prioritize, manage conflicting demands and ability to assess.
6. APPROVALS:
Role Holder:

Signature Date
Line Manager:

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Classification: Confidential \ FAB Compliance, Regulatory and Trusted Partners
 Signature Date

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Classification: Confidential \ FAB Compliance, Regulatory and Trusted Partners