The document describes the fields and their descriptions for the Assessment Metric form in the Tokyo Now Platform. The form contains fields for general information, scheduling, roles and access, conditions, and the decision matrix. Descriptions are provided for each field's purpose and functionality.
The document describes the fields and their descriptions for the Assessment Metric form in the Tokyo Now Platform. The form contains fields for general information, scheduling, roles and access, conditions, and the decision matrix. Descriptions are provided for each field's purpose and functionality.
The document describes the fields and their descriptions for the Assessment Metric form in the Tokyo Now Platform. The form contains fields for general information, scheduling, roles and access, conditions, and the decision matrix. Descriptions are provided for each field's purpose and functionality.
The document describes the fields and their descriptions for the Assessment Metric form in the Tokyo Now Platform. The form contains fields for general information, scheduling, roles and access, conditions, and the decision matrix. Descriptions are provided for each field's purpose and functionality.
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Assessment Metric form
Description of the field values for the Assessment Metric form.
Assessment Metric form
Field Description
Name Name of the assessment.
Allowed duration to complete an
Assessment duration assignment after its generation.
Checkbox that automatically
creates live feed groups for newly Live feed generated assessable records of this type.
Checkbox to send a notification to
Notify manager if overdue the manager when the assessment becomes overdue.
Scale value for all assessment
Scale factor results.
The setting on which the
pagination is based for desktop or tablet view in Service Portal.
• Category: default
• Question: 1 question per page
Pagination setting for Service (automatic for mobile) Portal view • None: no pagination
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Field Description
Business rule that is automatically
Business rule created for assessable record generation.
Scheduled or on-demand Schedule type assessment type.
Scheduled job the system creates
for this assessment definition when the schedule period is a repeating interval. The system sets the scheduled job to run according to the selected schedule period.
• If you change the schedule
period and save the survey definition, the system deletes the old scheduled job.
• If you selected a recurring
schedule period, a new Scheduled job scheduled job is created.
For example, if you change the
schedule period from Daily to Weekly and save the record:
• The system deletes the daily
scheduled job.
• Creates a weekly one set to run
a week from the current date.
This field is visible to administrators
only if the schedule period is Daily, Weekly, Monthly, or Yearly.
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Field Description
Roles with read access for this
Roles metric type.
Check box to enable the
Active distribution of this assessment to recipients.
Owners of the assessment. You
can add a user with the Owners survey_creator, survey_admin, or assessment_admin role.
Description Description of the assessment.
Conditions
Table that contains records to
Table assess for this type.
Checkbox to delete the existing
assessable records of this type Enforce condition that do not meet the specified conditions.
Conditions that the assessable
Condition records of this type should meet.
Decision Matrix
Field on the Filter table to identify
filter menu choices on decision Filter field matrices and scorecard averages for this type.
Conditions to filter results on
Filter condition decision matrices and scorecard averages for this type.
Default filter menu choice on
Default matrix filter decision matrix of this type.
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Field Description
Assessors
User field from the table specified
in the Conditions tab. The assessment will be assigned to all users of this user field in the table.
When you save the assessment
and click Generate Assessable Records, an assessable record is created for each unique user of the user field. This is applicable User field for Scheduled and On-demand assessments.
For an on-demand assessment,
each assessor assesses all assessable records. For a scheduled assessment, each assessor assesses only the corresponding assessable record.
Related Links
Creates assessable records for this
Generate Assessable Records metric type.
Opens the Benchmarks Dashboard
that provides visibility into your key Show Benchmarks performance indicators (KPIs) and trends.
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Field Description
Note:
• This related link is available
only for survey_admin, assessment_admin and survey_reader with bm_viewer role.
• You must opt in to
Benchmarks to view the dashboard. See Enable Benchmarks
• This is applicable only for a
published survey.
Opens the Improvement Initiative
window to create an improvement initiative record that helps in improving the performance of the assessment. Note:
• This related link is available
only for the survey_admin and assessment_admin role. Create Improvement Initiative A survey_reader can only view the created improvement initiative records.
ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated. Tokyo Now Platform Capabilities
Field Description
All metric categories for this
Metric Categories assessment.
All assessable records for this
Assessable Records assessment.
Displays improvement initiatives
associated with the survey. Note: This related list is Improvement Initiatives available only when there is at least one improvement initiative record.
ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated.
