BDO USA PC v. Caleb Crandell
BDO USA PC v. Caleb Crandell
BDO USA PC v. Caleb Crandell
)
BDO USA, P.C., )
) Case No.: 3:24cv12
Plaintiff, )
)
v. )
) JURY DEMAND
Caleb Crandell, )
)
Defendant. )
)
COMPLAINT
Plaintiff BDO USA, P.C. (“BDO”) files this Complaint against Caleb Crandell
(“Crandell”) for breach of contract and breach of duty of loyalty and fiduciary duties. In support,
1. This case arises out of former BDO employee Crandell’s departure to Armanino
2. Those restrictive covenants state that Crandell may not, directly or indirectly, solicit
or perform accounting, auditing, tax, and/or consulting services for BDO clients for whom he
directly provided substantive services during his partnership in and later employment with BDO.
Crandell is prohibited from soliciting BDO employees with whom he had contact during his
4. Crandell left BDO for Armanino in early November 2023. That very same week,
Justin Rojas (“Rojas”), one of Crandell’s direct reports, also left BDO for Armanino.
5. Three more BDO employees that worked with and reported to Crandell, Timothy
Vacchi (“Vacchi”), Kaylin Koopmans (“Koopmans”), and Tara Dunphy (“Dunphy”), have since
6. Upon information and belief, Crandell either directly solicited Rojas, Vacchi,
7. On or about December 12, 2023, three BDO clients to whom Crandell and Rojas
had directly provided substantive services informed BDO that they would no longer use BDO’s
services.
8. One of these clients, Client A, specifically informed BDO on a call that it was
following Crandell and his team to Armanino. The other two clients, Client B and Client C, are
also following Crandell, Rojas, and the rest of that team to Armanino.
9. Further, Crandell scheduled a happy hour with Client B’s Chief Financial Officer
10. Just days after that meeting, Client B’s CFO emailed Crandell, asking Crandell to
11. Crandell (as well as Rojas) directly solicited Client A, Client B, and Client C or
indirectly aided Armanino’s solicitation of these clients in direct violation of his restrictive
12. Crandell is now providing tax services to Client A, Client B, and Client C at
Armanino in direct violation of his restrictive covenant’s prohibition on servicing clients he served
at BDO.
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13. In fact, when given the opportunity to submit a sworn affirmation that he had not
solicited Client A, Client B, and Client C and Rojas, Vacchi, Koopmans, and Dunphy, Crandell
declined.
14. Client A, Client B, and Client C provide, in total, nearly $1.8 million in annual fees
for BDO.
15. BDO further had expended resources in recruiting and training the employees
16. Crandell’s conduct violates the contractual obligations he owes to BDO and has
17. Crandell’s conduct while still employed at BDO constitutes a breach of the duty of
18. BDO seeks damages and equitable relief from Crandell for his breach of contract,
19. Plaintiff BDO is a professional corporation incorporated under the laws of the state
of Virginia with its principal place of business in Chicago, Illinois. BDO operates an office in
Denver, Colorado.
20. Upon information and belief, Defendant Crandell is an individual domiciled in the
state of Colorado. Crandell is a former employee of BDO’s Denver, Colorado office and current
21. This Court has subject matter jurisdiction over this action pursuant to 28 U.S.C. §
1332 because Plaintiff and Defendant are citizens of different states and the amount in controversy
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22. This Court has personal jurisdiction over Crandell, who agreed to “submit to venue
and jurisdiction solely before any state or federal court in Virginia” in the First Amendment to the
BDO Partner/Principal Employment Agreement. (Ex. 3.) BDO further is a citizen of Virginia.
23. Venue is proper in this Court because Crandell agreed to “submit to venue and
jurisdiction solely before any state or federal court in Virginia” in the First Amendment to the
BDO Partner/Principal Employment Agreement. (Ex. 3.) BDO further is a citizen of Virginia.
FACTUAL ALLEGATIONS
24. BDO is a professional services corporation that provides accounting, auditing, tax,
and consulting services to clients across the country. BDO has offices in over thirty states,
25. BDO invests substantial time and financial resources in acquiring, developing, and
maintaining client relationships through its employees. Employees are granted access to BDO’s
confidential and trade secret information used in servicing clients and in further developing lasting
26. To protect BDO’s trade secrets and client relationships, BDO requires senior level
employees to enter into employment agreements containing restrictive covenants that bar
employees from soliciting BDO clients, prospective clients, and BDO employees.
27. Crandell entered into an Amended and Restated Partnership Agreement (the
“Partnership Agreement,” attached hereto as Exhibit 1) with BDO’s predecessor, BDO USA, LLP
on August 1, 2020, that contains the following client and prospective client non-solicitation
covenant:
[I]f, without the specific consent of the Board of Directors, a Partner at, prior to, or
within two years after, his/her termination from the Partnership:
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(a) Directly or indirectly solicits or obtains for himself/herself, or for a firm with
which he/she is or becomes associated, engagements to perform, or if he/she or a
firm with which he/she is associated does perform, accounting, auditing, tax and/or
consulting services, or related services, or any other services which the Partnership
then offers directly or through an affiliate, for a client of the Partnership for whom
such Partner directly provided substantive services during his/her employment by
or membership with the Partnership (other than personal clients developed by such
Partner only as a result of his/her independent recruitment efforts which the
Partnership neither subsidized nor otherwise financially supported as part a
program of client development) (a “Direct Client”), or a prospective client that such
Partner directly recruited or solicited during such Partner's employment by or
membership with the Partnership (a “Direct Prospective Client”), or causes a Direct
Client or any person, company, partnership or other entity who provides, has
provided or would reasonably be expected to provide referrals of clients or
prospective clients to the Partnership to terminate that relationship. . . the said
Partner shall compensate the Partnership for any loss, damage and expense suffered
by the Partnership (the “Damages”).
(Ex. 1 ¶ 14.5(a).)
28. The Partnership Agreement also contains the following employee non-solicitation
agreement:
[I]f, without the specific consent of the Board of Directors, a Partner at, prior to, or
within two years after, his/her termination from the Partnership. . .
(b) Lures away or causes an employee or Partner of the Partnership to leave its
employ. . . the said Partner shall compensate the Partnership for any loss, damage
and expense suffered by the Partnership (the “Damages”).
(Ex. 1 ¶ 14.5(b).)
29. The damages for a breach of either of the non-solicitation covenants are set forth in
(i) For any engagements lost by the Partnership under (a) above an amount equal
to one hundred fifty percent (150%) of the fees charged by the Partnership either
(x) during the last full fiscal year during which the Direct Client was a client of the
Partnership or (y) during the twelve (12) month period prior to the last date upon
which the Partnership performed services for the Direct Client, whichever is
greater;
(ii) For Direct Prospective Clients, one hundred fifty percent (150%) of the
proposed fee;
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(iii) Under (b) above, an amount equal to thirty percent (30%) of the annual
earnings of each employee or Partner who leaves, to cover recruiting replacements,
plus an additional ten percent (10%) for each year of service of the employee to
cover training costs.
(Ex. 1 ¶¶ 14.5(d)(i)–(iii).)
30. The Partnership Agreement further provides that it “shall be binding upon and shall
inure to the benefit of the parties hereto and their respective heirs, legal representatives, successors
31. In exchange for his consent to the Partnership Agreement, Crandell was made a
Partner at BDO USA, LLP and received significant compensation, benefits, and access to
32. On July 1, 2023, BDO USA, LLP converted to a Delaware professional services
corporation, changing its name from BDO USA, LLP to BDO USA, P.A. with the same federal
employer identification number. Through this conversion, BDO USA, LLP changed its legal
structure while continuing to exist and operate as the same entity. Under Delaware law, BDO’s
conversion to a professional corporation did not constitute the dissolution of the firm and the
creation of an entirely new firm; rather, it was a continuation of the existence of the firm in the
33. On August 30, 2023, BDO USA, P.A. transferred its jurisdiction of formation from
Delaware to Virginia, changing its name to BDO USA, P.C. with the same federal employer
in Virginia constituted neither a dissolution of the company nor the formation of a new entity.
BDO continued to exist and operate as the same entity, only with a different state of incorporation.
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34. All assets, rights, and obligations of BDO USA, LLP are now assets, rights, and
36. Crandell then entered into the BDO Partner/Principal Employment Agreement (the
38. In exchange for reaffirming his restrictive covenants by signing the Employment
(i) I directly or indirectly solicit or obtain for myself, or for a firm with which I am
or become associated, engagements to perform, or if I or a firm with which I am
associated does perform, accounting, auditing, tax and/or consulting services, or
related services, or any other services which [BDO] then offers directly or through
a subsidiary or an affiliate, for a client of [BDO] for whom I directly provided
substantive services, during my employment by [BDO] (or in my prior position as
a partner of BDO USA, LLP prior to its conversion to BDO USA, P.A.), (other than
personal clients developed by me only as a result of my independent recruitment
efforts which neither BDO USA, LLP nor [BDO] subsidized or otherwise
financially supported as part a program of client development) (a “Direct Client”),
or a prospective client that I directly recruited or solicited during my employment
with [BDO] (or in my prior position as a partner of BDO USA, LLP prior to its
conversion into BDO USA, P.A.) (a “Direct Prospective Client”), or cause a Direct
Client or any person, company, partnership or other entity who provides, has
provided or would reasonably be expected to provide referrals of clients or
prospective clients to [BDO] to terminate that relationship, then I shall compensate
[BDO] for any loss, damage, and expense suffered by [BDO] (the “Damages”).
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40. Crandell further reaffirmed the same damages that he would owe BDO in the event
of a breach:
(1) for any Direct Client engagements lost by [BDO], an amount equal to one
hundred fifty percent (150%) of the fees charged by [BDO] either (x) during the
last full fiscal year during which the Direct Client was a client of [BDO] (or its
predecessor) or (y) during the twelve (12) month period prior to the last date upon
which [BDO] (or its predecessor) performed services for the Direct Client,
whichever is greater;
(2) for any Direct Prospective Clients, one hundred fifty percent (150%) of the
proposed fee.
solicitation covenant, stating that for two years following the termination of his employment, he
will not “solicit, lure away, or cause an officer, director or employee of [BDO] with whom I had
contact during my employment with [BDO] . . . to leave its employ” or else compensate BDO for
damages in “an amount equal to thirty percent (30%) of the annual earnings of each officer,
director or employee who leaves, to cover recruiting replacements, plus an additional ten percent
(10%) for each year of service of the officer, director or employee to cover training costs.” (Ex. 2,
42. The Employment Agreement further states that Crandell will reimburse BDO for
all attorneys’ fees, costs, and expenses incurred by BDO to enforce the agreement. (Ex. 2,
43. The restrictive covenants and the corresponding damages formulas in the
Employment Agreement are substantively similar to the covenants in the Partnership Agreement.
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44. On August 14, 2023, Crandell consented to the First Amendment, which amended
all terms and conditions in his Employment Agreement and the incorporated Agreement Regarding
Competition and Protection of Proprietary Interests regarding governing law, venue, and
jurisdiction as follows:
This Agreement will be governed by the laws of the State of Virginia, irrespective
of the residence of the parties. Employee agrees to and hereby does submit to venue
and jurisdiction solely before any state or federal court in Virginia, and Employee
hereby waives any right to raise the questions of jurisdiction and venue in any
action that [BDO] may bring. Employee agrees to accept process in any such action.
Note: this paragraph shall not apply to any employee residing in California.
45. Crandell was the Tax Practice Leader at BDO’s Denver, Colorado office, where he
46. Crandell provided direct tax advising services to many of BDO’s Colorado clients,
47. In early November 2023, Crandell informed BDO that he was leaving BDO for
48. That same week, Rojas, one of BDO’s Tax Managing Directors and Crandell’s
direct report, informed BDO he was also leaving BDO for Armanino. Rojas also has client and
49. Concerned by these near-simultaneous departures for Armanino, BDO sent both
Crandell and Rojas letters on November 9, 2023, reminding them of their post-employment
obligations not to solicit BDO’s clients or employees, and the corresponding contractual damages
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50. Meanwhile, three other employees that were part of Crandell’s and Rojas’s team—
Vacchi, Koopmans, and Dunphy—informed BDO that they were leaving BDO for Armanino.
Vacchi also has restrictive covenants with BDO, while Koopmans and Dunphy have non-
disclosure agreements.
51. Upon information and belief, Crandell directly or indirectly solicited Rojas, Vacchi,
Koopmans, and Dunphy to join him at Armanino in direct violation of his employee non-
solicitation agreement.
52. BDO took swift action, sending an additional cease and desist letter to Vacchi as
well as a cease-and-desist letter to Armanino asking for assurances that the former BDO employees
53. BDO also provided an affirmation to Crandell to sign stating that he was in
55. Shortly afterward, BDO learned that three clients to whom Crandell provided direct
services during his employment at BDO were taking their business to Armanino.
56. On October 26, 2023, Crandell had a happy hour with the CFO of Client B.
57. Upon information and belief, Crandell discussed his intent to join Armanino at this
happy hour, made statements painting Armanino in a positive light compared with BDO, and
58. On November 2, 2023, just days after the happy hour meeting, Client B’s CFO sent
Crandell the below email regarding Crandell’s departure and asked Crandell to put him in contact
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Redacted
59. On November 27, 2023, after Crandell and Rojas had already left BDO for
Armanino, Client B sent an email to Rojas’s Armanino email address and Crandell’s former
BDO email address asking for their advice and consulting services on a tax matter.
60. On December 12, 2023, Client B informed BDO that it was leaving BDO.
61. Client B further stated that Crandell, Rojas, and Armanino were servicing Client B.
62. Crandell had an established relationship with Client B while at BDO. Crandell
64. Client B has decided to move the remainder of its tax business to Crandell and
Armanino.
65. This is in direct violation of Crandell’s restrictive covenant not to solicit or perform
66. On December 6, 2023, Client C informed BDO that it had decided to move its tax
work to another firm. Upon information and belief, that firm is Armanino.
67. Crandell had an established relationship with Client C while at BDO. Crandell
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68. On December 12, 2023, Client A informed BDO that it was moving its business to
Armanino.
69. Crandell had an established relationship with Client A while at BDO. Crandell
70. Client A told BDO that Crandell and Rojas were the reason why Client A was going
to Armanino.
71. Upon information and belief, Crandell persuaded Client A, Client B, and Client C
to stop doing business with BDO and to move their business to Armanino.
72. Upon information and belief, Crandell is providing services to Client A, Client B,
73. On December 14, 2023, BDO sent a letter to Crandell demanding that he
compensate BDO for the lost clients—Client A, Client B, and Client C—in accordance with the
74. Specifically, the letter demanded that Crandell compensate BDO (a) $378,003.20
for the loss of Client A’s business; (b) $1,895,806.46 for the loss of Client B’s business; and (c)
75. These amounts constitute 150 percent of the fees charged by BDO during the
twelve-month period prior to the last date upon which BDO performed services for these clients.
76. Crandell contractually agreed to compensate BDO according to this formula upon
the loss of client relationships due to a breach of his restrictive covenants. (Ex. 1 ¶ 14.5(d)(i); Ex.
77. BDO gave Crandell until Thursday, December 21, 2023, to confirm that he would
honor his promise to BDO and compensate BDO a total of $2,620,401.08 for these lost clients.
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78. BDO stated that, in the alternative, if Crandell claims he has not breached his non-
solicitation covenants, he must sign and return a declaration under penalty of perjury to that effect
79. As of the date of this filing, Crandell has refused to confirm that he will compensate
BDO for the lost business from Client A, Client B, and Client C as he is contractually obligated to
do.
80. As of the date of this filing, Crandell has refused to sign a sworn declaration stating
that he has not breached his agreements with BDO and has not solicited BDO’s clients or
employees.
81. Crandell violated his duty of loyalty to BDO by soliciting clients while still
employed at BDO.
82. Crandell is continuing to solicit BDO clients to move their business to Armanino
COUNT I
(Breach of Contract: Partnership Agreement)
83. BDO incorporates and re-alleges all the previous paragraphs as though fully set
forth herein.
84. On August 1, 2020, BDO USA, LLP and Crandell entered into a valid, enforceable,
85. Crandell entered into his contract with BDO USA, LLP for good and valuable
consideration, including but not limited to, a position as a Partner with BDO USA, LLP;
compensation; insurance, retirement, and healthcare benefits; and access to BDO USA, LLP’s
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86. As a Partner of BDO USA, LLP and for a period of two years after the termination
of his status as a Partner, Crandell owes BDO USA, LLP a contractual duty not to solicit clients
to whom he directly provided substantive services during his employment with BDO USA, LLP
for engagements to perform accounting, auditing, tax, and/or consulting services on behalf of
himself or another firm, or to provide accounting, auditing, tax, and/or consulting services on
87. In the event of a breach, Crandell’s contract states he must compensate BDO USA,
LLP in an amount equal to 150 percent of the fees charged by BDO USA, LLP to the lost clients
in the last full fiscal year or the prior twelve-month period, whichever is greater.
88. As a Partner of BDO USA, LLP and for a period of two years after the termination
of his status as a Partner, Crandell owes BDO USA, LLP a contractual duty not to solicit BDO
USA, LLP employees with whom he had contact during his employment with BDO USA, LLP to
89. In the event of a breach, Crandell’s contract states he must compensate BDO USA,
LLP in an amount equal to thirty percent of the annual earnings of each lost employee, plus an
additional ten percent for each year of service of the lost employee to cover training costs.
90. Crandell’s partnership with BDO USA, LLP ended on June 30, 2023. Crandell
owes these contractual obligations to BDO USA, LLP until June 30, 2025.
91. BDO is the successor of BDO USA, LLP and entitled to enforce the terms of the
92. Crandell has violated his restrictive covenants by soliciting Client A, Client B, and
Client C—clients to whom he directly provided substantive services while at BDO—to switch
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93. Crandell has further violated his restrictive covenants by providing tax services to
94. Upon information and belief, Crandell is continuing to violate his restrictive
covenants by continuing to solicit BDO clients to whom he directly provided substantive services
while at BDO.
95. Crandell also violated his restrictive covenants by soliciting Rojas, Vacchi,
Koopmans, and Dunphy—BDO employees with whom he had contact while employed with
96. For any clients that Crandell solicits away from BDO or for whom he performs
services, Crandell owes BDO 150 percent of the fees charged by BDO during the twelve-month
period prior to the last date upon which BDO performed services for those clients. That amount
totals (a) $378,003.20 for the loss of Client A’s business; (b) $1,895,806.46 for the loss of Client
B’s business; and (c) $346,591.43 for the loss of Client C’s business.
97. Crandell further owes BDO thirty percent of the annual earnings of each employee
he solicited away from BDO, plus an additional ten percent for each year of service of the
employee to cover training costs. That amount totals $343,400.00 for the solicitation of Rojas,
98. Crandell has refused to compensate BDO for the lost clients and employees
99. As a direct and proximate result of Crandell’s breach, BDO has suffered damages,
including interference in BDO’s business operations, damage to client relationships, and lost
profits.
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$2,963,801.09, plus any additional damages that may be determined at trial; all equitable relief
including restitution; as well as attorneys’ fees, interest, costs, and other such relief and damages
as BDO may prove at trial and this Court deems just and equitable.
COUNT II
(Breach of Contract: Employment Agreement)
101. BDO incorporates and re-alleges all the previous paragraphs as though fully set
forth herein.
102. On June 14, 2023, Crandell entered into a valid, enforceable, and binding
corporation.
103. Crandell entered into his contract with BDO for good and valuable consideration,
including but not limited to, continued employment with BDO; compensation in excess of
$672,600 annually; insurance, retirement, and healthcare benefits; and continued access to BDO’s
104. During his employment with BDO and for a period of two years thereafter, Crandell
owes BDO a contractual duty not to solicit clients to whom he directly provided substantive
services during his employment with BDO for engagements to perform accounting, auditing, tax,
and/or consulting services on behalf of himself or another firm, or to provide accounting, auditing,
105. In the event of a breach, Crandell’s contract states he must compensate BDO in an
amount equal to 150 percent of the fees charged by BDO to the lost clients in the last full fiscal
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106. During his employment with BDO and for a period of two years thereafter, Crandell
owes BDO a contractual duty not to solicit BDO employees with whom he had contact during his
107. In the event of a breach, Crandell’s contract states he must compensate BDO in an
amount equal to thirty percent of the annual earnings of each lost employee, plus an additional ten
percent for each year of service of the lost employee to cover training costs.
108. Crandell’s employment with BDO ended on November 3, 2023. Crandell owes
109. Crandell has violated his restrictive covenants by soliciting Client A, Client B, and
Client C—clients to whom he directly provided substantive services while at BDO—to switch
110. Crandell has further violated his restrictive covenants by providing tax services to
111. Crandell is continuing to violate his restrictive covenants and continuing to solicit
112. Crandell has violated his restrictive covenants by soliciting Rojas, Vacchi,
Koopmans, and Dunphy—BDO employees with whom he had contact while employed with
113. For any clients that Crandell solicits away from BDO or for whom he performs
services, Crandell owes BDO 150 percent of the fees charged by BDO during the twelve-month
period prior to the last date upon which BDO performed services for those clients. That amount
totals (a) $378,003.20 for the loss of Client A’s business; (b) $1,895,806.46 for the loss of Client
B’s business; and (c) $346,591.43 for the loss of Client C’s business.
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114. Crandell further owes BDO thirty percent of the annual earnings of each employee
he solicited away from BDO, plus an additional ten percent for each year of service of the
employee to cover training costs. That amount totals $343,400.00 for the solicitation of Rojas,
115. Crandell has refused to compensate BDO for the lost clients and employees
116. As a direct and proximate result of Crandell’s breach, BDO has suffered damages,
including interference in BDO’s business operations, damage to client relationships, and lost
profits.
117. BDO is entitled to relief and judgment against Crandell in an amount in excess of
$2,963,801.09, plus any additional damages that may be determined at trial; all equitable relief
including restitution; as well as attorneys’ fees, interest, costs, and other such relief and damages
as BDO may prove at trial and this Court deems just and equitable.
COUNT III
(Breach of the Common Law Duty of Loyalty)
118. BDO incorporates and realleges all the previous paragraphs as though fully set forth
herein.
119. As a BDO employee, Crandell owed BDO a common law duty of loyalty.
120. Crandell breached that duty of loyalty by disparaging BDO to clients, soliciting
clients away from BDO to Armanino, and soliciting employees to join him at Armanino in direct
121. Crandell’s scheme to solicit Client B to join Armanino while Crandell was still
employed at BDO, as evidenced by his “happy hour” with Client B and Client B’s subsequent
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122. While employed by BDO, Crandell further solicited other BDO employees,
123. Crandell’s breaches have caused BDO to suffer damages in the form of lost clients,
lost corporate opportunities, lost revenue, and interference in BDO’s business operations.
124. BDO is entitled to relief and judgment against Crandell and damages in an amount
to be proven at trial, all equitable relief including restitution, as well as interest, costs, and other
COUNT IV
(Breach of Fiduciary Duty)
125. BDO incorporates and re-alleges all the previous paragraphs as though fully set
forth herein.
126. As a former partner of BDO USA, LLP and then senior-level employee of BDO,
Crandell was entrusted with confidential business information of BDO, its clients, and its
employees.
127. Crandell therefore owed duties to BDO as a fiduciary, including to act solely for
the benefit of BDO in all matters connected with his employment with the firm.
128. While employed by BDO, Crandell breached his fiduciary duties to BDO by
soliciting its employees and its clients to leave BDO in favor of Armanino, including by using
confidential information about BDO, its clients, and its employees to accomplish those goals.
129. Crandell’s breaches have caused BDO to suffer damages in the form of lost clients,
lost corporate opportunities, lost revenue, and interference in BDO’s business operations.
130. BDO is entitled to relief and judgment against Crandell and damages in an amount
to be proven at trial, all equitable relief including restitution, as well as interest, costs, and other
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fiduciary duty;
d. An award of attorneys’ fees, costs, and expenses incurred as a result of this action;
e. All equitable relief as this Court deems just and proper including restitution; and
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