Bachelor of Science in Marine

Transportation
Course Code: MARE161-1 Title: Basic Marine Engineering
Competence/s:
Function 1 (F1): Navigation at the management level
Competence 11 (C11): Operate remote controls of propulsion plant and engineering
systems and services.
Course Outcome no.1 Assessment of Course Outcome:
C01. Relate the operating principles of Relate the operating principles of various
various marine power plants and auxiliary marine power plants and auxiliary
machineries with the technical machineries with the technical
specifications, observing the safe specifications, observing the safe
operating limits at all times. operating limits at all times.
KUP’s:
KUP 2: Knowledge, Understanding and Proficiency (KUP): Ships' auxiliary machinery.
WEEK

10. Cross-Functional Communication:

Communication skills are abilities you use when giving and receiving different
kinds of information. While these skills may be a regular part of your day-to-day
work life, communicating in a clear, effective and efficient way is an extremely
critical and useful skill. Learning from great communicators around you and
actively practicing ways to improve your communications over time can certainly
support your efforts to achieve various personal and professional goals.
Communication skills involve listening, speaking, observing and empathizing. It's
also helpful to understand the differences in how to communicate through face-
to-face interactions, phone conversations and digital communications, like email
and social media.
https://www.indeed.com/career-advice/resumes-cover-letters/
communication-skills
There are four main types of communication you might use on a daily basis,
including:
1. Verbal: Communicating by way of a spoken language
2. Nonverbal: Communicating through body language, facial
expressions and tone
3. Written: Communicating with written language, symbols and
numbers
4. Visual: Communication by way of photography, art, drawings,
sketches, charts and graphs

Here are the top communication skills employers and recruiters want to see in
your resume and cover letter, interviews and career development:
1. Active listening
Active listening, sometimes called appreciative listening or mindful listening,
means paying close attention to who you're communicating with by engaging
with them, asking questions and rephrasing. Practicing active listening can build
respect with your colleagues and increase understanding in the workplace. As
you actively listen, focus on the speaker and avoid distractions like cell phones
and laptops.Improve your active listening skills by paying attention to other
people's facial expressions, body language and tone of voice. Instead of
preparing what you plan to say next, focus on what the other person is saying
and how they're speaking. If you want to clarify something, ask follow-up
questions or rephrase what they've said to confirm that you understood them
correctly.Read more: 11 Active Listening Skills To Practice (With Examples)
2. Using the right communication method
Using the right way to communicate is an important skill. There are benefits and
disadvantages to communicating through emails, letters, phone calls, in-person
meetings or instant messages. Communicating is better when you consider your
audience, what information you want to share and the best way to share it.For
example, if you're communicating with a potential employer, it may be better to
send a formal email or call them on the phone. In the workplace, you may find it
easier to communicate complex information in person or via a video conference
than by email. Building remote workplace friendships is easier when you can
communicate through instant messages.Read more: 4 Different Ways To
Communicate Effectively in the Workplace

3. Friendliness
Friendly traits like honesty and kindness can help foster trust and understanding
when communicating at work. Try to communicate with a positive attitude, keep
an open mind and ask questions to help you understand where they're coming
from. Small gestures such as asking someone how they're doing, smiling as they
speak or offering praise for work well done can help you foster productive
relationships with colleagues and managers.You can practice friendliness by
remembering small, thoughtful details about your colleagues or past
conversations. For example, if a colleague tells you their child's birthday is soon
and you connect with them again later, you might ask them how the birthday
party went.
4. Confidence
In the workplace, people are more likely to respond to ideas that are presented
with confidence. There are many ways to appear confident, including by making
eye contact when you're addressing someone, sitting up straight with your
shoulders open and preparing ahead of time so your thoughts are clear and
you're able to answer any questions. Confident communication is useful not just
on the job but also during the job interview process. Additionally, to display
confidence, avoid adding filler words.Related: 11 Strategies for Developing
Your Confidence at Work
5. Sharing feedback
The key to effective feedback is sharing specific examples of the issue, and the
consequences of the issue and asking questions to formulate solutions to the
issues. Strong communicators can accept constructive feedback and provide
constructive input to others. Feedback can answer questions, provide solutions
or help strengthen the project or topic at hand. Providing and accepting
feedback is an essential workplace skill, as it can help both you and the people
around you make meaningful improvements to their work and their professional
development.A great way to learn how to give feedback is to take notes from
others on the feedback they offer you. When you come across a well-explained
piece of feedback, take some time to observe and analyze why it was good, why
it resonated with you and how you might apply those skills in the
future.Related: 10 Tips To Give Useful Performance Reviews (With Examples)
6. Volume and tone
When you're speaking, be clear and audible. Adjusting your speaking voice so
others can hear you in a variety of settings is a skill, and it's critical to
communicating effectively. Speaking too loudly may be disrespectful or awkward
in certain settings. If you're unsure, read the room to see how others are
communicating.Another aspect of verbal communication is vocals and tonality.
This involves how your tone moves up and down, your pitch, which words you
place emphasis and the pauses you place between phrases. Such details can be
effective in communicating emotions and offer your audience insights into how
others interpret your message.
7. Empathy
Having empathy means that you can not only understand but also share in the
emotions of others. This communication skill is important in both team and one-
on-one settings. In both cases, you attempt to effectively read and translate
other people's emotions and select an appropriate response.For example, if
someone is expressing anger or frustration, empathy can help you acknowledge
and diffuse their emotion. At the same time, being able to understand when
someone is feeling positive and enthusiastic can help you get support for your
ideas and projects.Related: How To Be Empathetic in the Workplace in 7
Steps
8. Respect
A key aspect of respect is knowing when to initiate communication and respond.
In a team or group setting, allowing others to speak without interruption is seen
as a necessary communication skill tied to respectfulness. Respectfully
communicating also means using your time with someone else wisely—staying
on topic, asking clear questions and responding fully to any questions they've
asked you.Related: How To Treat Others with Respect in the Workplace
9. Nonverbal cues
Some amount of communication happens through nonverbal cues such as body
language, facial expressions and eye contact. When you're listening to someone,
you may choose to attention to what they're saying and their nonverbal
language. It's essential to not judge others based on their body language, as not
all people display the same physical gestures due to cultural or ability
differences.Related: 9 Examples of Nonverbal Communication in the
Workplace
10. Responsiveness
Whether you're returning a phone call or sending a reply to an email, employers
often view fast communicators as more effective than those who are slow to
respond. One method is to consider how long your response takes. Is this a
request or question you can answer in the next five minutes? If so, it may be a
good idea to address it as soon as you see it. If it's a more complex request or
question, you can still acknowledge that you've received the message and let the
other person know you're going to respond in full later.