User Guide

See how
to install

Original Operating Instructions

Robotic Mower
RX50 Pro S, RX50u Connect
RX20 Pro, RX20u, RX12u

EN
1/ Learn
Your Lawn

I’m
Robomow.
Nice to
meet you.

Your safety is important to us -

Please review this Manual carefully for all safety warnings and
take extra caution to keep both children and pets off the lawn
when Robomow is in operation.
Safety first.................... 2

Installation.................. 15

Quick reference............. 35
 Safety first
IMPORTANT!
READ CAREFULLY BEFORE USE
KEEP FOR FUTURE REFERENCE

Warning decal definitions

Safety warnings & precautions
Safety features

Do not allow children to use or operate the mower.

Children must be supervised at all times.

2
 Warning
decal definitions

1 2 3 4 5 6 7
1. This is a dangerous power tool. Exercise care when operating
and follow all safety instructions and warnings.
2. Read the Safety Manual carefully before operating your mower.
3. Be careful of thrown objects during operation.
4. Keep a safe distance from the mower while it is operating. Keep
people, especially children, pets and bystanders away from the
area where the mower is operating.
5. CAUTION - Do not touch rotating blade. Keep hands and feet
away and do not lift the mower from the ground.
6. Remove the disabling device before working on or lifting the
mower (see Section 3.b).
7. Do not ride the mower.

Do not dispose of the mower or any of its parts as unsorted

municipal waste. It should be collected separately.

This product conforms to applicable EU directives.

This symbol indicates that the mains electricity is double

insulated.

This symbol indicates that the product is designed for

indoor use only.
3
 Safety warnings &
precautions
A. Before you begin
1. Read this Safety Manual carefully before operating the
mower to become familiar with its controls and proper
use.
2. Never allow children, persons with reduced physical,
sensory or mental capabilities or lack of experience and
knowledge or people unfamiliar with these instructions
to use the machine. Local regulations may restrict the
age of the operator.
3. You are responsible for accidents or for harm to
other people or their property.
4. It is your responsibility to inform your neighbors about
the risks, and that it is forbidden to enter your lawn while
the mower is operating.
5. If your lawn is open to the street and/or your neighbors,
you must be present during the mower’s operation to
prevent others from accessing your lawn. Alternatively,
you must protect / fence your lawn so that others will
not be able to access the mower during operation.

4
B. Preparations
1. Ensure the correct installation of the Perimeter Wire, as
instructed.
2. Inspect periodically the area where the mower is used
and remove all stones, sticks, cones, wires and other
foreign objects.
3. Periodically visually inspect to verify that the blade is not
worn or damaged. Replace a worn or damaged blade
(Part No. MRK9100A/MRK9100W). Switch the mower off
when inspecting or replacing the blade.
C. Operation
IMPORTANT SAFETY WARNING!
Do not leave the mower to operate unattended if
you know that there are pets, children or people
in the vicinity. Never mow while people (especially
children) or pets are nearby.
1. Do not operate the mower if any safety feature or any
part is damaged, worn or inoperable.
2. Keep hands and feet away from the cutting blade and
other moving parts.
3. Always switch the mower off before lifting it or planning
to operate any adjustments.
4. Never pick up or carry the mower while the motors are
running.

5
 5. Do not touch the blade before it has completely stopped
rotating.
6. Do not use the mower for any purpose other than cutting
lawn.
7. Keep all guards, shields, safety devices, and sensors
in place. Repair or replace damaged parts, including
decals.
8. Set the weekly program at times when there are no
people on the grass.
9. Do not connect a damaged power cord to the supply, or
touch a damaged cord before it is disconnected from the
supply as it can lead to contact with live parts.
10. Keep the extension power cord away from the blade to
prevent the mower from damaging it. A damaged power
cord can lead to contact with live parts.
11. If the power cord becomes damaged or entangled during
use, detach it from the mains by pulling the plug from
the socket.
12. In the event of accident or breakdown whilst the mower
is operating, immediately press the red STOP button.

6
D. Transportation
Within the working area:
1. Press the STOP button to stop the
mower.
2. Switch the mower off, and carry it by its
carrying handle as shown in the picture
to the right.

Over long distances:

When transporting your mower over long
distances, make sure it is switched off.

IMPORTANT! It is recommended to keep the original

packaging for shipping purposes.

7
 E. Using the remote control (manual mowing)
1. Mow only in daylight or in good artificial light, and avoid
operating on wet grass.
2. Do not operate the mower barefoot or wearing open
sandals. Always wear substantial footwear and long
trousers; always make sure of your footing on slopes.
3. Use extreme caution when reversing the direction of the
mower towards you.
4. Always switch on the motor according to the instructions
while standing away from the blade.
5. Do not mow manually in slopes greater than 15 degrees
or where a firm footing is not possible.

F. Batteries
1. Do not open or damage the battery pack.
2. The Battery Pack contains electrolytes. In case of an
electrolyte leakage from the Battery Pack, the following
actions should be taken:
• Skin contact: Wash the contact areas off immediately
with water and soap.
• Eye contact: Flush the eyes with plenty of clean water
for at least 15 minutes immediately, without rubbing.
• Get medical assistance.
3. Ensure that the battery is charged using the correct
charger recommended by the manufacturer. Incorrect
use may result in electric shock, overheating or leakage
of corrosive liquid from the battery.

8
G. Maintenance and special instructions
1. Always switch the mower off and remove the Disabling
Device before clearing blockage/checking/cleaning/
working on it, or after striking a foreign object to inspect
the machine for damage. Never attempt to service or
adjust the mower while it is in operation.
2. In case of abnormal vibrations, stop the mower, switch it
off and check for any damage of the blade. Replace a worn
or damaged blade (Part No. MRK9100A/MRK9100W)
to preserve balance. If the vibration continues, call for
service.
3. Use heavy gloves when inspecting or servicing the blade.
4. Do not perform maintenance barefoot or wearing open
sandals. Always wear suitable work shoes and long
trousers.
5. Replace worn or damaged parts for your safety.
6. Use only original equipment and accessories. It is not
permitted to modify the original design of the mower. All
modifications are made at your own risk.
7. Ensure that only replacement cutting means of the
right type (Part No. MRK9100A/MRK9100W) are used.
8. Maintenance/servicing/cleaning of the mower should be
according to manufacturer’s instructions.
9. Keep all nuts, bolts and screws tight to be sure the
machine is in safe working condition.

9
 WARNING!
When there is a risk of a lightning storm, disconnect
the Perimeter Wire from the Base Station and the
Power Supply 230 V/120 V plug from the power outlet.

H. Product end of use

1. The mower and its accessories should be collected
separately at the end of their life to prevent waste
electrical and electronic equipment from ending up in
landfill sites, and to protect and improve the quality of
the environment.
2. Do not dispose of the mower or any other of its parts
(including the Power Supply and Base Station) as unsorted
municipal waste – they should be collected separately.
3. Ask your local distributor/dealer about return and
collection systems availability.
4. Do not dispose of the battery pack in a fire, and do not
place used batteries in your household trash.
5. The battery must be collected, recycled, or disposed of in
an environmentally sound manner.

10
 Safety
features
WARNING!
Your mower is equipped with numerous built-in
safety features. However, the mower is a hazardous
device with a sharp blade, which can cause major
injury to anyone who comes in contact with it.
Therefore, it is absolutely forbidden to be on the
lawn while the mower is working. Alternatively,
halt the mower’s operation when people (especially
children) or pets are to stay or play on the lawn.

A. Child Lock
The Child Lock prevents unintended operation of
the mower by an accidental press of one of the
buttons. Only pressing two buttons in the right
order will initiate the operation. It is required to
activate the Child Lock feature if children under age 6
may come in contact with the mower.
B. Disabling Device
The Disabling Device will prevent anyone from operating
the mower. when it is removed. It is highly recommended
to remove the Disabling Device to prevent operation of
the mower by children or people who are unfamiliar with
the mower. or are not allowed to use it.

11
 C. Lift Sensor
If the mower is raised from the ground during the blade’s
operation, the blade will stop rotating immediately.
D. Tilt Sensor
If the mower is tilted up towards a vertical position, the
blade will stop immediately.
E. Obstruction Sensor
Your mower detects interfering obstacles in its way during
operation. When the mower collides with an obstacle, it
will stop the rotation of the blade immediately, will stop
movement in that direction and reverse itself away from
the obstacle.
F. Emergency Stop Button
Pressing the STOP button at any time during operation
will stop the mower and the blade immediately.
G. GO/ON-OFF button
The GO/ON-OFF button allows to completely power off
your mower. Switching the mower off will prevent it from
any operation. It is required to switch the mower off
before lifting it and before any maintenance operation.

12
H. Base Station and Perimeter Wire
Your mower cannot operate without a Perimeter Wire
installed and activated through the Base Station. In the
event the Perimeter Wire signal is turned off, the mower
will stop operating.
I. Anti-Theft (not applicable to models for
lawns under 200 m2)
The theft protection function will prevent anyone from
using or driving the mower unless they unlock it by
connecting to it with a registered mobile device.

13
 Let’s get
started.
Can’t wait
to mow your
lawn.

14
Installation

Congratulations on purchasing your new mower!

Your new mower will move randomly within its working area, as
defined by the Perimeter Wire. This kind of random movement
provides the perfect cut and ensures complete coverage of your lawn.

At the end of each mowing ride, your mower will follow the Perimeter
Wire and automatically return to the Base Station for charging.

After a quick and simple installation, you will be ready to enjoy your
free time while your new friend looks after your lawn.

15
 So where are we heading?
Correct installation of your mower will ensure maximum results. This
is what it takes to prepare it to do a perfect job for you.

Get started
Choose Base Station location

GO! Lay the wire

Your mower is ready Wire your lawn

Power up Set base

Connect Everything Install the Base Station

16
This is what you find in the
box

The product Base Station

Your new Robotic Mower This is where the mower recharges

Wire Pegs* Perimeter Wire with a plot connector*

For securing the wire to the ground Marks the working area for your mower
(*) Not provided with Pro/XR1 models (*) Not provided with Pro/XR1 models

Base Station Head Power Supply

Generates Perimeter Wire signal With 10 m / 33 ft extension cable

17
 Base Station Stakes (x4) Wire Connectors
For affixing the Base Station to For splicing the Perimeter Wire in
the ground case of a cut

USER
GUIDE

Plot Connectors User Guide

For connecting the Perimeter Wire
to the Base Station

RoboRuler RoboTool
For measuring the Perimeter Wire’s For blades replacement and
distance from the lawn’s edge servicing. IMPORTANT! Keep this
tool for future use.

18
Ready? Let’s begin...
 Get started
Choosing the Base Station location
The Base Station is where your mower recharges, and where the
Perimeter Wire starts and ends.
Follow these simple guidelines to find a proper location for
your Base Station

Rule #1:
Up to 10 meters / 33 feet
away from a power outlet
Base Station
Max 10 m / 33 ft

Rule #2:
A min. of 1 meter / 3.3 feet
straight wire before, after and
aside the base to allow smooth
docking
›1 m
ete ter
r me
›1
ter
me
›1

Rule #3:
Even and flat (up to
+/-5% slope)

19
 Rule #4:
A minimum of 1 meter / 3.3
feet from a sprinkler head
to avoid hitting the mower Min 1 m / 3.3 ft

directly and damaging its

internal components

Watch the proper

direction of the Base
Station relative to the
lawn’s edge

The Base Station will be installed at a later stage, after the

Perimeter Wire is in place.
TIP

** See additional installation options in Appendix A **

20
 Lay the
wire
Lay the Perimeter Wire (“virtual boundary”), which defines
the working area for the mower.

• Have mower’s package nearby.

• Before you start wiring, use your old mower to cut your grass
TIPS to the height no more than 6 cm (2.5”) one last time. This
will make inserting pegs easier and help ensure the mower
doesn’t cut the wire.

WHAT
YOU’LL
NEED Hammer Combination pliers Cutter

A. Get to know wire distances

Use the RoboRuler to determine a distance, which you should keep
between the Perimeter Wire and the lawn’s edge.

21
 II
If the edge is relatively flat, lay the
wire at RoboRuler distance II from
it.

III
If the edge is a drop or if the
ground is sandy/soft, use distance
III of the RoboRuler.

IV
When the edge is a wall or a
bush, use distance IV of the
> 5cm (2in)
RoboRuler.

Min 1.2m (4ft)

Keep a minimum of 1.2 m (4 ft)
if the edge of the lawn borders
water.

22
B. Make a good start
• Pull out the wire end marked “A” from the
Perimeter Wire spool
• Leave a tail of approx. 20 cm / 8”

• Once a tail is made, secure it to the ground where you intend to install
your Base Station. Measure the correct RoboRuler distance from the
edge:

20cm

23
 SLOPES

TIP
Slopes along the edge
To ensure your mower doesn’t slip off the lawn, especially
when the grass is wet, the Perimeter Wire must exclude a
slope along the edge of your lawn with an incline of over 10% -
that is, 10 cm rise per 1 m [4 in rise per 3 ft].

Less than 10% More than 10%

Max 15%
Slopes within the lawn
Your mower can mow areas
within the lawn with a slope
of up to 15% [15 cm rise per 1
m/0.5 ft rise per 3 ft].

Well done! This was the most complex part

of the wire installation. Let’s move on…

24
C. Keep laying the wire
Start unwinding the wire counter clockwise around the lawn
starting at the Base Station’s location.

Lay the Perimeter Wire loosely along the perimeter as you walk along
the lawn’s edge.

• The Perimeter Wire is secured to the ground by the pegs supplied

with the product.
• Pull the wire tight while
hammering the pegs to
their final depth in the
ground.
• Take care not to damage ~0.5m
irrigation pipes.

• Place the pegs every few tens of

centimeters.
• Add pegs where necessary to keep
the wire tight to the ground to
avoid damaging it by the mower.

25
 D. Protect obstacles
Hard obstacles
Obstacles that are vertical, rigid and higher than 15 cm (6 in), such as
trees or telephone poles, do not need to be protected by the Perimeter
Wire. The mower will bump into them and turn away.

Soft obstacles
Objects such as flower beds,
ponds, or small trees must
be protected by setting
Perimeter Islands.

Tree roots, which stick out more than

2 cm above the ground, should be
TIP protected by a perimeter island.

Set the Perimeter Wire CLOCKWISE around the obstacle,

otherwise the mower will drive into the Perimeter Island or
won’t be able to mow the area around it properly.

26
E. What if you have secondary areas?

If your lawn has additional

areas as shown below, see OR
Appendix B.

F. Complete wire setup

• Arrive back to the base location until the two wire ends meet each other
• Put the last peg very close to the first one
• Make both wire end the same length. Use a cutter to cut off the remaining
wire.

27
 • Put one of the provided plot connectors on the second wire end
• Use pliers to press the connector and a cutter to cut off the
remaining wire

1 2

• Do not leave or create wire wraps

28
 3 Set base
• Place the Base Station in its planned location
• Properly align the center of the Base Station with the Perimeter Wire

• Fix the base to the ground with the 4 supplied metal stakes

Be careful not to damage irrigtion pipes when hammering

down the stakes.

29
 Power
up
1. Connect the wire tail marked A to the A terminal and the other tail to
the B terminal of the Base Station head.
2. Connect the power supply connector to the Base Station head as well.

3. Note the markings for placing the Base Station Head.

Markings for placing the Base Station Head

30
4. Place the head on the Base Station and align it with the markings as
shown in the picture below.

5. Slide the head all the way through.

Pay attention to the sliders and a dedicated slot for threading the wires.

Slide

31
 If for some reason you need to remove the base station head,
you can do so by lifting the lever (A) and pushing it towards the
TIP inside of the base.

Push

Lift

6. Plug in the power supply into a socket.

Take the power cord out of the mowing area (to prevent the
mower from damaging it) and secure the cord firmly to the
ground (so that it does not become a tripping hazard).

32
 GO!
• Place your mower in the center of your lawn
• Press GO for 2 seconds to switch it on
• Now press the STOP / once to send the mower to the Base Station.

2 sec

• The mower will start driving towards the edge of the lawn to locate
the Perimeter Wire. Once on it, the mower will follow the wire to
reach the Base Station and park there for charging.

Operating your mower is super easy! For basic commands and

troubleshooting, please refer to the “Quick Reference” part.

Your mower is ready!

33
 Well Done!
Now relax, and let your
mower do the work.

34
Quick reference

Knowing your mower

Single-button operation
Additional options with the mobile app
Taking care of your mower
Troubleshooting
FAQs

35
 Knowing your
mower
In order to fully enjoy your mower, learn about its different parts and
messages. Understanding how it works and interacts will lead to smooth
and easy operation.

Front side

Carrying handle with

a touch sensor

Front drive wheel

Floating deck

Rear side
Mowing height
adjustment knob Operating panel

Disabling device

Charging Contacts

Rear glider

36
Bottom view

Floating
mowing deck

Mowing
blade

Rugged drive
wheels

Glider
surface

37
 Operating panel

Lock indication: STOP / Home

button
Orange Steady orange: child
protection is active
Orange Blinking orange: theft
protection is active

ON-OFF indication:

Green Steady green: mower is

switched on / mower is in Battery indication:
operation
Green Blinking green: mower is
Green Blinking green: mower is charging in the base
returning to the Base Station / GO / ON-OFF
mower is driving to a starting switch
point Green Steady green: the battery is
fully charged
Green Blinking green fast (and
beeping): mower is departing Red Blinking red: the battery is
from Base Station almost empty, recharging
will soon be required
Green Blinking green slow: mower is
asleep
Red Steady red: the battery is low
Red Blinking red / steady red: and needs to be recharged to
mower is at fault (see resume operation
troubleshooting section)

38
Base Station

Charging pins
Base Station head

Rear slot and opening

for head’s removal

Base Station Indication:

Green Steady green: perimeter wire signal is OK; the mower
is inside the base

Green Blinking green: perimeter wire signal is OK; the

mower is outside the base
Red Blinking red fast: perimeter wire is damaged or
disconnected
Red Blinking red slow: poor perimeter wire connection or
the wire is too long
Red Steady red: faulty power supply

39
 Single-button
operation
Before anything else

IMPORTANT SAFETY WARNING!

Do not leave the mower to operate unattended if you
know that there are pets, children or people in the vicinity.
Never mow while people (especially children) or pets are
nearby.

• Set the mowing height to the desired level. We recommend setting

the mowing height to the maximum during the first mowing
operation or at the beginning of a season, and then gradually
reducing it to the desired level.

To set the mowing height, push and turn

the mowing height adjustment knob to the
desired direction:
push & turn
• I means the lowest mowing height (15 mm
/ 0.6”)
• IIII means the highest mowing height (45
mm / 1.8”)

• Your mower is designed for frequent cutting at a desired

height
TIP • Before the first use, make sure your grass is cut not higher
than 60 mm (2.5”)

40
 WARNING
Clean the lawn from stones, fallen branches or other foreign
objects before using the mower. The limited warranty of your
mower does not cover damages caused by objects left in the
lawn.

Powering up
To power up your mower, press and hold the GO button for 2 seconds
until the ON/OFF indication is lit.
When you need to switch it off, simply press and hold GO button for 2
seconds, until the ON/OFF indication goes off.

Note: If the theft protection is enabled(not

applicable to models for lawns under 200 m2 /
2150 ft2), you will need to unlock your mower via
the mobile app before you can switch it off.

2 seconds

41
 Enabling child protection
Child protection prevents accidental use of the mower by little
children. When child protection is enabled, the mower will require a
special combination to start a mowing operation or to go back to its
base.

To enable child protection, press and hold the

GO + STOP buttons together for 6 seconds.

If you wish to disable child protection, press

and hold the GO + STOP buttons together for 6
6 seconds
seconds again.
Alternatively, child protection can be enabled
or disabled conveniently via the mobile app (not
applicable to models for lawns under 200 m2 /
2150 ft2).

42
Starting a mowing operation
Starting a mowing operation is super easy!

If you wish to start a regular

mowing operation, all you need to
do is to press the GO button once.

If the regular mowing duration X1

(depends on a particular model of
your mower) is too long for your
lawn, you can initiate half-time
mowing operation by pressing the
GO button twice.

When child protection is enabled,

X2
a special combination of keys
is required to start a mowing
operation. Hold down the STOP
button and press the GO button
once to unlock the child protection
for 30 seconds. The Lock indication
will be temporarily switched off. X1
Now you can start a mowing
operation as described above. As
soon as the mowing operation is
started, the child protection will
automatically relock itself.
43
 Stopping an operation
To stop any current operation, press the STOP / button.

Sending the mower to its base

To send the mower to its base, simply press the STOP / button
when the mower is inside the lawn.
If child protection is enabled, see the “Starting mowing operation”
section above to temporarily unlock it. Then press STOP / button
to send the mower to its base. The child protection will relock
automatically.

Automatic charging
Once a mowing operation is finished, your mower automatically
returns to its base station for charging to be ready for the next
operation.

44
How much mowing does your lawn need?
The amount of mowing depends on a season and on the size of your
lawn. We recommend the following amounts of weekly mowing times
per lawn size in peak season.

Lawn size * Recommended weekly mowing times

Up to 50 m2 2 hours
51 - 100 m2 4 hours
101 - 150 m2 6 hours
151 - 200 m2 9 hours
201 - 300 m2 14 hours
301 - 400 m2 18 hours
more than 400 m2 21 hours
(*) Check the recommended lawn size in your mower's specifications

For the best look of your lawn, we recommend spreading

the mowing times evenly among as many days in a week as
TIPS possible.

45
 Additional options
with the mobile app
(not applicable to models for lawns under
200 m2 / 2150 ft2)

Your mower is a smart connected product. It comes with a

built-in Bluetooth LE (Low Energy) device that enables you to
control your mower from your smartphone.
A free complementary mobile app will allow you to experience
your mower in a whole different way!
You can download the app from Google Play Store (Android) or
from Apple AppStore (iOS).

Along with a totally exciting experience, it brings additional

options and capabilities to your small and clever mower:
• Setting automatic mowing schedule
• Activating theft protection
• Defining additional starting points
• Remote controlling with manual mowing
• Remote diagnostics by a service station
• Avoiding interference by changing signal type
• Enabling "Energy Saver" mode to minimize power
consumption to comply with CEC/DoE regulation.

46
 Taking care of your
mower
Periodic maintenance

WARNING
Severe injury and damage hazard!
Always switch the mower off before lifting it. The blade is very
sharp. It can cause severe cuts or lacerations. Always wear heavy
work gloves when working with or around the blade. NEVER use a
damaged or broken blade. NEVER sharpen the blade.

Once a month:
• Inspect the underside of the mower. Clean if necessary. Carefully
scrape the collected grass debris (using a small stick or similar
object) from under the mowing deck.
• Check the Perimeter Wire and add pegs where it is loose and not
tight to the ground. In case of seasonal changes in the lawn, make
sure to adjust the wire accordingly.
• Inspect the Base Station, clean it from mud and debris to allow
proper docking.

IMPORTANT!
NEVER use high pressure water to clean the mower.
Liquids can damage components. Use only an air
blower or wet cloth to wipe the surface clean.

To allow better maintenance and to keep your mower in good

condition, it is recommended to take it to a certified dealer
for service prior to winter storage.

47
 Operating the Disabling Device
• The Disabling Device prevents the operation of your mower when it is
removed.
• If the Disabling Device is pulled out, the current operation will be
immediately halted, the Lock indication will blink three times and the
ON/OFF LED will switch off.
• If any button on mower’s operating panel is pressed, the Lock indication
will blink three times to indicate that the Disabling Device is missing.
• If theft protection is enabled, it will remain active even though the
Disabling Device is removed.

Replacing the blade

1.Power the mower off by pressing GO button for 2 seconds.

48
2.Remove the Disabling Device.

Pull
Lift

3. Put on heavy-duty gloves, and place RoboTool over the blade so that
it covers the whole blade.

4. Use the provided Allen tool (comes with a replacing blade) to unscrew
the screws while holding the blade with the RoboTool.
5. Replace the blade with a new one (Part No.MRK9100A/MRK9100W).
6. Make sure to close both screws tightly.

49
 Winter storage
The mower
• Fully charge the mower in its base
• Switch the mower off by pressing the GO button for 2 seconds
• Store the mower in dry indoor conditions at ambient temperatures
above 0°C.

Base Station
• No winter storage is required for a Base Station. It can be left on the
lawn during the winter period.
• It is recommended to disconnect the Power Supply from the mains
during the winter storage period.

Winter service
• To allow better maintenance and to keep your mower in good condition,
it is recommended to bring it to a certified dealer for service prior to
winter storage.
• Winter service includes operations like cleaning the mower’s parts and
mowing deck, checking for worn parts (such as blade, drive wheels and
other moving parts) and replacing them if required, testing the mower’s
functions and safety components, checking the battery, and uploading
a latest software version, possibly including newly added features.

50
Battery replacement
1. Make sure the mower is not in the Base Station.
2. Power the mower off by pressing GO button for 2 seconds.
3. Remove the Disabling Device.
4. Use only a battery that is specified by the manufacturer as a suitable
replacement and ensure you are using the right type (Lead Acid / Li-
Ion) for your mower.
5. Warning! Do not use a non-rechargeable battery.
6. For the orientation of the battery with regard to polarity and the
method of replacement, refer to the instructions supplied with the
replacing battery or to our online Help Center.
7. For the instructions on how to deal with a leaking battery, refer to
the “Batteries” section of the provided safety instructions.
8. Environmental protection:
a. Remove the battery from the appliance before scrapping it.
b.The battery is to be disposed of safely.
c. For additional disposal instructions see the “Product end of use”
section of the provided safety instructions.

51
 Troubleshooting
Simple troubleshooting steps
In case of a fault, the On/Off indication on mower’s panel will light up in red. Press
any button to check for an optional sound indication for the fault. The table below
will guide you to the corresponding action to take.

No. of ON-OFF Meaning Corrective action

beeps indication
• Blinking red Mower crossed • Check that the Perimeter Wire is
outside / mower not too close to the edge or not on
is stuck in place / a sloped area.
lift event detected/ • Move the mower inside the lawn or
wrong wire connection away from this particular location
and renew the operation.
• Check the ground ditches. Fill with
dirt and level off.
• Swap wire connections at the base
station head
•• Blinking red Check the blade / • Remove the Disabling Device and
mow motor overheat inspect the blade for foreign mate-
rial or debris preventing rotation.
• Increase cutting height.
••• Blinking red No wire signal / • Confirm power supply is plugged
waiting for signal / into the power outlet.
wire is cut • Check power supply and perim-
ter wire connection to the Base
Station.
• Check the indication on the Base
Station. If the wire is cut, repair is
with the provided wire conenctors.
•••• Blinking red Check drive wheels / • Check the drive wheels and
drive motor overheat remove grass or other objects.

52
No. of ON-OFF Meaning Corrective action
beeps indication
None Blinking red No power supply / • Confirm power supply is plugged
(two LEDs) charging problem into the power outlet.
• Confirm a good connection of the
power supply to the Base Station.
• Clean the charging pins.

None Steady red Other faults • Check in the mobile app* or call
the service.

(*) All faults and corresponding corrective actions are communicated

and described in the app as well. This feature is not available for models
sold in the United States.

53
 Special indications
Indication Meaning
Periodic beeps + ON/OFF LED is red The mower has been lifted or tilted up.

Error sound + Battery LED blinks red two Mowing attempt while the battery is low.
times Need to recharge battery first.
Error sound + Lock LED blinks two times Mowing attempt while child protection is
enabled. Press the GO and STOP buttons
together to temporary release the child
protection. Now press GO once or twice to
start mowing.
Error sound + Lock LED blinks three Mowing attempt while theft protection
times is enabled. Unlock the mower with a
registered mobile device first.
ON/OFF LED & Battery LED blink Battery voltage is too low to switch the
together in red, when the GO button is mower on. Need to keep charging.
pressed
Lock LED blinks three times while ON/ The Disabling Device is removed. Insert
OFF LED is off the Disabling Device to operate the
mower.

Rebooting your mower

If for some reason your mower needs to be rebooted, simply switch it off
and on.

Resetting the mower to factory defaults

When it is required to bring the mower to its factory defaults, you may do
so by pressing the GO button for more than 10 seconds (until you hear a
long beep and all LEDs start blinking) while the mower is switched off.

54
 Frequently Asked
Questions
Mower does not dock properly and sometimes misses Base
Station’s contacts
The entrance to the Base Station is not flat. Fill some ground
to flatten the lawn around the Base Station to allow smooth
entrance. Make sure the Perimeter Wire is laid according to the
installation instructions on the supplied installation template.
Make sure that the Base Station is placed on a relatively level
ground.

Poor mowing quality

The blade may be dull. Remove the Disabling Device. Put on
heavy-duty gloves and inspect the blade. Replace if needed.
Avoid mowing wet grass. For the best cut, operate your mower
when the grass is dry. It is recommended not to mow in the
early morning hours.

Patchy and uneven mowing

Current mowing times are not enough. Increase the time your
mower runs on the lawn. Define additional starting points (not
applicable to models for lawns under 200 m2 / 2150 ft2) for a
more uniform coverage.

Mower does not depart from base for a long time (not
applicable to models for lawns under 200 m2 / 2150 ft2)
Use the mobile app to understand the reason for the non-
departure.

55
 Mower operates at wrong times (not applicable to models
for lawns under 200 m2 / 2150 ft2)
Verify that the time on the mower is set correctly. The mower’s
time is automatically synchronized when it connects with a
mobile device.

Mower bumps in a rigid lawn’s border too frequently

Move the Perimeter Wire to be at a distance of 45 cm /18” from
any rigid border (like a fence) at the lawn’s edge.

The mower is very noisy

The blade may be damaged or unbalanced. Check if the lawn
is free from branches, stones or other objects that can damage
the blade. Replace the blade if needed.

56
Appendix A
Additional installation options
1. Internal corner installation.

Refer to our online

Help Center
for additional
information.

2. External corner installation.

Refer to our online

Help Center
for additional
information.

57
 Requires
configurin
g startin
points via g
the app
Appendix B (n ot ap p
lic ab le to
m od el s fo
Secondary areas un d er 20
r la w ns
0 m2
/ 2 15 0 ft 2
)
Connected secondary areas
If your lawn has additional areas connected with a passage
and the mower is able to drive through it, then you should
bear in mind the following rules:

• The minimal distance between the wires in such passage

should be 15 cm / 6”
• The minimal width of such passage should be 57 cm / 22”

Min 15 cm Min 57 cm

Separated secondary areas

If your lawn has areas, that are completely
separated (by a fence, sidewalk, pathway, etc.),
then you can extend the perimeter wire to
cover such secondary areas as shown in the
picture below.
0 cm

58
Appendix C
Operating basics
What to do How to do it
Switch ON/OFF Hold for 2 seconds

Start regular mowing

operation (up to 2 hours) Press once

Start short mowing

Press twice
opration (60 min)

Send the mower to

Press when idle
the Base Station

Common indications:
Blinking green: The mower is Green
charging in the Base Station.

Blinking red: There is a fault;

go to the“Troubleshooting”
section of this guide or Red

connect with the mobile app

for more information.

Blinking red fast: The

perimeter wire is cut.
Check the Perimeter Wire’s
connection to the Base Red
Station. Refer to our online
Help Center for assistance on
finding a wire break.

59
60
X-EN
1/ Learn
Your Lawn

Contact
us!
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