IT APPLICATION TOOLS become productive and profitable

through the use of IT.

FOR BUSINESS REVIEWER
A. E-Business
B. E-Commerce
Defined as the integrated machine C. Computer Network
system that provides relevant information D. INTRANET
in order to support business operations,
General model of an Accounting
management, and decision-making
Information System that allows users to
permanently delete records from
A. Management Information System database.
B. Structured or programmable decisions A. Retrieval
C. Transaction processing system B. Deletion
D. Transaction processing system qualifiers C. Storage
D. Output

Is a marketing type of business wherein The following are some benefits of

businesses provide products or services Enterprise Resource Planning except:
to other businesses for the production of
goods, business operations, or reselling A. Faster response time
B. Less productivity
of products.
C. Improved order management
A. Business to Consumer (B2C) D. Reduced IT cost
B. Business to Government (B2G)
C. Government to Citizen (G2C) Advantages of Human Resource
D. Business to Business (B2B) Management System except:

A. Paperless HR department
Refers to commercial transaction B. Efficient task performance time
executed online using the internet C. Harder performance management
D. Less task performance time
A. E-Business
B. Electronic
C. E-Commerce This provides complete details of all the
D. Business-to Business or B2B accounts used by business organization

This type of computer network is within A. General ledger

the area of a town or city where it B. General journal
connects two or more LANs or CANs C. Special journal
D. Subsidiary journal
A. Wide Area Network (WAN)
B. Metropolitan Area Network (MAN) The following are advantages of using
C. Local Area Network (LAN) Decision Support System except:
D. Campus Area Network (CAN)
A. Time saving
Refers to any online-run business, it is B. Enhanced effectiveness
also considered as a technique used by C. Promote Learning
D. Monetary Cost
business organization to improve
business organization strategy and
This type of system works by having
company data stored in a remote,
external network that is accesses by A. Hybrid Processing
employees using the internet. A third- B. Online and Real-time Processing
party service provider can be hired to C. Information Management
D. Batch Processing
install the CRM system for a company.

A. On-premises CRM A business organization collects data

B. Cloud-base CRM from transactions, which accumulate
C. Open-source CRM
over a period of time, puts them
D. Contact Center
together in a group batch, and allows
CRM systems help companies analyze the system to process the entire
customer data to provide better products batch all at once. This process can be
and services to customers, as well as
done in a cyclic method depending on
produce appropriate product marketing
materials. the nature of the business
transaction. It can be captured
A. Workflow Automation nowadays using disk files.
B. Lead Management
C. Human Resource Management
D. Analytics A. Batch Processing
B. Online and Real-time Processing
C. Hybrid Processing
A CRM software provides pre-recorded D. Communication-driven
audio for customer troubleshooting and
inquiries to alleviate the workload of a
company’s contact center agents, as well
Transactions performed by a TPS are
as to diminish call time.
irreversible. In the event of a system
A. Geolocation Technology or Location-based Services failure, a log must be made which
B. Contact Center Automation
C. Marketing Automation
documents all finished transactions.
D. Salesforce Automation
A. Reliability
Refers to the strategies and technologies B. Consistency
C. Atomicity
used by business organizations to
D. Durability
manage and analyze data from their
stakeholders, current customers, and
potential customers.
Transactions should appear
A. Vendor Management System separated in a TPS. For example, a
B. Accounting Information System fund transfer requires the debit and
C. Decision Support System
D. Customer Relationship Management credit of two accounts. The two
processes should occur at the same
This involves data being processed
time, not one after another.
immediately upon entry of if a
transaction occurs. It is more expensive
A. Isolation
than batch processing, and its database
B. Consistency
is always up to date. It requires fast C. Durability
secondary storage such as magnetic D. Atomicity
disks.
A TPS observes integrity constraints Makes data processing efficient, a
or rules that ensure the consistency TPS should uniformly perform
of the processed information. For transactions, meaning every process
example, an integrity constraint that of transaction should be similar
requires a positive value will reject a regardless of who the customer is.
negative value.
A. Reliability
A. Isolation B. Rapid Processing
B. Consistency C. Standardization
C. Durability D. Rapid Processing
D. Atomicity
A TPS also has the ability to protect
information and prevent the system
A transaction could only be processed from crashing. Transactions and site
completely, either in full or not at all. operations should be secure and
For example, a fund transfer would stable for customer satisfaction.
only be authentic if both a withdrawal
A. Standardization
from one account and a deposit to B. Reliability
another take place. If one exists C. Controlled Access
without the other, it is not a D. Standardization

legitimate transaction. A TPS makes

sure that the entire process of a
transaction is performed.

A. Consistency
B. Isolation A TPS is devised to instantly process
C. Atomicity transactions to ensure the availability
D. Durability
of customer data when needed. With
the quick advancement of technology,
A TPS should be accessible only to a customers expect companies to meet
select group of people to maintain their needs immediately, thus, fast
information and transaction security. data processing has become
Restricted access is implemented to necessary.
avoid access by uncertified
employees. A. Reliability
B. Standardization
C. Controlled Access
A. Controlled Access D. Rapid Processing
B. Reliability
C. Standardization After processing the data, a TPS
D. Rapid Processing
stores data in a memory device either
for a short or long period of time,
depending on the instruction of the D. Strategic Information System

users. This type of report is one of the main

inventory statements that regularly
A. Data Storage
B. Controlled Access update the stock record in real time.
C. Data Validation It summarizes the stock-in-hand for a
D. Data Verification particular date.
A TPS validates data from users,
A. Sales Report per Product and Product Type
checks their accuracy and
B. Sales Report per Customer or Customer Group
authenticity, and processes the data C. Inventory Ageing Report
based on the instructions given by the D. Stock Inventory Report

users. With this report, it is easier to identify

important customers, as well as those
A. Basic Data Entry
B. Data Storage who engage with a company’s brand
C. Data Process for the improvement of marketing
D. Data Verification strategies and communication with
This function involves the capturing customers.
of data coming from the users or
A. Sales Report per Product and Product Type
other systems based on a certain
B. Sales Report per Customer or Customer Group
source document. Then, it enters data C. Status Report
into the TPS and checks data entry. D. Stock Inventory Report

Identifies the best and worst product

A. Forecasting Report
B. Input Function in business organizations. This report
C. Transaction Processing System will help to decide which products
D. Analysis and Margin Report need to be let go and which one
needs to be kept. On the other hand,
the sales report per product type
helps business organizations handle
their revenues from a category level.
An IS that captures and processes a
company’s business transactions A. Sales Report per Customer or Customer Group
B. Status Report
necessary to update and support its C. Sales Report per Product and Product Type
basic operations. It plays a significant D. Analysis and Margin Report
role in recording, collecting, storing, This type of report gives a business
modifying, validating, manipulating, organization as overview for sales
processing and retrieving diverse within a specified period of time. It
data transactions. contains information related to the
cost of goods sold, profit, tax or
A. Transaction Processing System
margins.
B. Management Information System
C.Input Function
A. Sales Report per Product and Product Type
B. Sales Report per Customer or Customer Group A. Analysis and Margin Report
C. Inventory Ageing Report B. Status Report
D. Sales Summary Report C. Forecasting Report
D. Inventory Ageing Report
This type of report saves a business
organization from any form of delay in A decision can be considered if and
shipment as it measure the period of only if the rules of instantly
on-hand inventory. recognizable decision rules have been
specified in advance. This could be
A. Forecasting Report depicted in a flowchart or a decision
B. Inventory Ageing Report
C. Status Report table.
D. Analysis and Margin Report
A. Structured or Programmable Decisions
This type of report shows the B. Unstructured or nonprogrammable Decisions
anticipated demand depending on the C. Organizational Functions
D. Operating System
results of an analysis to be done
using a data analytics tool. This
report can help optimize reordering It refers to users that would check
processes and monitor inventory to and analyze reports regularly, retrieve
avoid overstocking and spending. requests and assist in the
identification of problems and
A. Inventory Ageing Report
B. Inventory Report opportunities and decision-making.
C. Forecasting Report
D. Analysis and Margin Report A. Information Specialist
B. Clerical Staff
This type of report focuses on C. Clerical Staff
profitability. It includes the reviews of D. Top Management
the turnover, demand and
profitability.
A. Status Report
B. Forecasting Report
C. Inventory Ageing Report
D. Analysis and Margin Report

It refers to users that obtain data

related to operations and assist in
This type of report includes the status
scheduling, planning or making
of inventory in terms of time, location
decisions.
and duration, as well as the current
inventory status that could help in B. Management Information System
fulfilling orders and placing new D. Clerical Staff
inventory. C. Managers
A. Information Specialist

Defined as the integrated machine

system that provides relevant
information in order to support
business operations, management,
and decision making.

D. Decision Support System

C. Customer Relationship Management
B. Management Information System
A. Transaction Processing Information Systems