Paras Project Checked
Paras Project Checked
Paras Project Checked
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We are greatly overwhelmed with joy and guidance towards each and every
one who have extended their valuable support and full co-operation during
the time of project Special thanks to Mr Vinod Sharma (Sales Head-North,
Dabur India Ltd , Ms Manisha Panwar (Regional Manager HR-North).
We are deeply indebted to “Dr. Partibha ” our project guide, throughout our
work, to convey our deep sense of gratitude towards her.
We are also very much thankful to all colleagues for their co-operation during our
project.
This is to certify that the Project Report titled “Channel of Distribution and
Sales analysis” In Association with Dabur India Ltd, is a bonafide work of Paras
Sharma enrolment number 02MBA22065 undertaken for the partial fulfillment of
Masters of Business Administration (MBA) degree of MD University, Rohtak under
my guidance. This project work is original and has not been submitted earlier for the
award of any degree or diploma of any other University or Institution.
Dr. Partibha
Department of Management
DECLARATION
I PARAS SHARMA Son of Sh. Ashok Kumar certify that the project report
entitled on “Channel of Distribution and Sales analysis” In Association with Dabur
India Ltd, is prepared by me is my personal and authentic work under the guidance
of Dr. Partibha , Associate Professor, Department of Management.
1. Overview of a 1
Company
2. History of the Dabur 2-3
6. Objectives of the 7
Study
7. Product Line of Dabur 8-10
8. Problem Faced by 11
Company
9. Finding & Analysis 12-
14
10 Marketing Strategies 15-
. 17
11 Awards & 18
. Achievements
OVERVIEW OF A COMPANY
Dabur India limited is India's leading fast-moving consumer good FMCG company
with interest in health care, personal care and foods. Dabur has a history of more
than 100 years and the company has carved niche for itself in the field of
Ayurvedic medicine. The products of Dabur are marketed in more than 50
countries worldwide.
Over its 120 years of existence, the Dabur has stood for goodness through a natural
lifestyle. An umbrella name for a variety of products, ranging from haircare to
honey. Dabur has consistently ranked among India’s top brands. Its brands are
built on the foundation of trust that a Dabur offering will never cause one harm.
The trust levels that this brand enjoys are phenomenally high. While ries and trout
may ask “what does Dabur stand for - shampoo or digestive tablets”? The answer
is fairly simple, it stands for
One of the largest FMCG and Ayurveda company.
India's fourth largest fast-moving consumer goods company that both consumer
and trade respect and trust unequivocally, and which has annual turnover of rupees
11529.9 crore in Yr 2023.
The company has kept an eye on new generations of customer with a range of
products that cater to a modern lifestyle, while managing not to alienate earlier
generations of loyal customers.
Dabur is an investor friendly brand as its financial performance shows. There is an
abundance of information for its investors and prospective information including a
daily update on a share price. There’s a great sense of responsibility for investors
fund on view. This is a direct extension of Dabur philosophy of taking care of its
constituents and it adds to the sense of trust for the brand over all.
Dabur today operates in key consumer products categorized like hair care, oral
care, health care, skin care, home care and foods. The company has a wide
distribution network, covering over 6.7 million retail outlets with a high
penetration in both urban and rural markets. Dabur’s product also has a huge
presence in the overseas market and are today available in over 100 countries
across the globe. Its brands are highly popular in the Middle East, Africa, SAARC
countries, US, Europe and Asia. Dabur’s overseas revenues account for 28.2% of
the total turnover.
HISTORY OF DABUR
The story of Dabur began with a small, but visionary endeavor by Dr. S. K.
Burman, a physician tucked away in Bengal. His mission was to provide effective
and affordable cure for ordinary people in far - flung villages.
Dr. S. K. Burman started Dabur in 1884 as a small pharmacy. Initially, he prepared
Ayurvedic medicines to treat diseases like malaria, plague, and cholera that had no
cure during that period. It was his dedication, commitment and empathy that made
Dabur a renowned name among the masses. And today, after more than 120 years
VISION OF DABUR
After the successful implementation of the 4-year business plan from 2002 to 2006,
Dabur has launched another plan for 2010. The main objectives are:
Time and again, Dabur has made decision that led to its present position.
However, if Dabur could be more aggressive in its approach, it can rise to
unprecedented levels.
MISSION OF DABUR
Dabur believes in the mission of being a leader in the natural foods &
And “Real Active” are the two fruit juice brands of Dabur, which are packaged in
different flavors like – mixed fruit cucumber spinach juice and fruit beetroot carrot
juice.
Apart from food, Dabur Health care offers wide range of Ayurvedic and Health
care product. Dabur Consumer Health is a department that deals with the
marketing of Ayurvedic medicines worldwide. Dabur offers 350 Shastriya
(Classical) ayurvedic treatments and solutions.
After a lot of market research Dabur foods came up with a new brand name as
“Nature’s Best”, which was the initial brand of Dabur services network. The 1kg
Nature’s best Tomato Ketch-up was successfully launched after that.
OBJECTIVE OF DABUR INDIA
Dabur has an Illustrious Board of Directors who is committed to take the company
to newer level of corporate governance.
Categories:
1. Health Care
2. Home Care
3. Personal Care
4. Ayurvedic Specialties
5. Foods
1. Health Supplements
Dabur Chyawanprash
Dabur Glucose-D
Dabur Chyawan Junior
2. Digestives
Hamjola
Hajmola Candy
Anardana
Pudin hara G
Dabur Hingoli
3. Natural cures
Bhringraj Ayurvedic Tail
Badam Tail
Sat Isabgol
Sarbyna Strong
Dabur Balm
4. Baby care
Dabur Lal Tail
Dabur Janma Ghunti
Dabur baby olive oil
4. Oral care
Dabur Red Toothpaste
Babool Toothpaste
Meswak Toothpaste
Dabur Lal Dant Manjan
Dabur Binaca Toothbrush
FOODS:
Real
Real active
Hommade
Lemoneez
Capsico
AYURVEDIC SPECIALITIES
Ethical-Proprietary
Classical
OTC
OBJECTIVE OF THE STUDY.
Primary objective:
The primary objective is to benchmark Dabur Ayurveda products so as to make it
available to the end consumer at the store next door.
Secondary objective:
To analyze the efficiency level of the distributors.
To work out an efficient beat plan for the salesman.
To make effective road mapping for the distributors.
To increase sales by increasing distribution.
The area covered for the market Research is Delhi South-west only.
Janakpuri, Dwarka, Najafgarh, Vishnu Garden ,Mahavir Enc, Palam, Sagarpur
etc
Ashokarishta
Aampachak
Kadha(NPD)
Tripla churan
Restora
Gold(NPD)
S.N ENTERPRISES:
ADDRESS:
ADHYA ENTERPRISES:
ADDRESS:
Interpretation:
From the above Data we can conclude that the fastest moving/selling Dabur product is
the range of Dasmularishta with a % of outlets stocking the product. Next come
Ashokrishta, Aampachak kadha, Tripla churan and Restora Gold. You can easily find
the data in the above table.
Mode of Payment:
They have various options to pay the amount like by Cash, Cheque and Upi transfer.
Discount availability to Retailers and the Ayurveda stores from the Distributors:
The Distributors provides discounts to the retailers and Ayurveda stores on the basis of
their ordering format the maximum discount that is given to them is 40%.
How Distributors reach out to the retailer and the Ayurveda stores:
The Company provides the Distributors the Sales Officers, Product Specialists and the
Sales Executives who brings the order from Retailer ,Drs/Vaidyas and the
stores(Ayurveda,Grocers-Retail aswell as Whole Sellers etc) which leads to the sale of
the respective stock of the Distributors.
PTS: Price to stockiest (Approx Avg 9.09% less on price after Primary Scheme
deduction after PTR).
So in this case the effective price per unit for the retailer will get 3 unit by paying for
two unit
Total cost for 2 unit 145.5+145.5=291
Divided by 3 = 97 per unit.
The margin on per unit then will be 145.5-97=48.5
Interpretation:
Hence this way the retailer tries to sell the product of Dabur Ayurveda.
This way how the company focus on pricing to boost the sale pf it’s product.
FINDINGS
1. There is good demand for Dabur products throughout all the
Consumer classes.
2. There is a huge distribution gap in the rural and semi-urban
areas.
3. Distributors are choosy about their distribution pattern and
therefore, prefer to work on cash and efficient retailers
ignoring a mass of other small outlets.
4. Concentration on top outlets.
5. Ignorance of small provisional stores who have the potential
to sell Dabur products.
6. Advertisement plays an important role as it helps in
stimulating demand for the product.
7. The outlets having good sales are recording increasing sales.
8. There is huge demand in the corporate world.
9. Dealers are concerned with the credit to great extent.
10. Salespersons usually work as per their convenience.
Long distances of rural areas were one basic limitation few of the villages which
were to be surveyed were 40 to 45 km away from the main city. And there were
times when travelling 40 km was of no use as there was no retail outlet from where
information could be collected.
Despite their superior positioning in ayurvedic and natural health care products in
rural areas and semi-urban regions (SEC-1, SEC-2), there are issues Dabur faces
due to poor consumer preferences in the urban areas. Also, the low switching costs
for consumers coupled with very low and sizeable investments in branding and
advertising makes strategic marketing difficult in the urban market, especially for
the visibility, as compared to their top competitors like P&G, Unilever and
Colgate.
This is also perceived in the quality for similar products. Strategic spending for
brand building, awareness and promotional activities needs to be done in order to
aggressively market its product. Technology automation to leverage operational
efficiencies would help in achieving superior competitive advantage compared to
the top rivals.
Dabur’s foods & beverage division was facing a pricing problem. Due to the
impact of citrus canker disease that devastated orange crop, the orange concentrate
prices worldwide including India soared, leading to price rise in 2006.
FINDING AND ANALYSIS
STRENGTH
Dabur has a wide variety of products for each age group.
Being a century-old brand, it has a strong brand image in the eyes of customers.
Currently operating in over 60 countries, with 5000 distributors and 3 million outlets.
WEAKNESS
Many unbranded and duplicate products are being sold under the name of Dabur.
Dabur not only has competition from local brands, but also international players like
Colgate.
OPPORTUNITIES
The era of modernization and instant food has led to an unhealthy lifestyle, and people
are forced to take ayurvedic medicines and supplements like Chyawanprash, Hajmola,
etc.
Dabur products have an equally high demand in foreign markets.
Expansion of the product line and introducing ayurvedic beverages can boost their
busines
THREATS
Stiff competition from big MNC’s like ITC, HUL, Patanjali.
With an increasing trend of ayurvedic medicines and supplements, many local brands
have also entered the market.
We can see that being a global leader in Ayurveda and a century-old brand, Dabur has a
strong brand image. Dabur has intense competition from big MNC’s like HUL,
PATANJALI, ITC, etc. Dabur seeks the attention of customers by providing a variety of
products, which also become a threat to the brand as many duplicates and unbranded
goods are sold under the same name. Expanding the production line and introducing
new products will give Dabur a better share in the market.
MARKETING STRATEGIES
I. PRICE
1. Cost
2. Competition
3. Consumer demand
1. COST
One of the most important factors to take care while pricing is the cost set the
floor for pricing decision.
2. COMPETTION
3. CONSUMER DEMAND
Dabur learned that majority of Indian population tends to go towards the
Indianized natural and herbal products thus they made it their USP.
II. PLACE
Place in the context of marketing mix refer to a set of decision that need to be
taken in order to make the product available to the customer for purchase and
consumption.
CHANNEL OF DISTRIBUTION
Dabur ‘s distribution network is recognized as one of its key strengths. Its focus
is not only to enable easy access to our brands but also to touch consumer with
a three-way convergence of product availability, brand communication and
higher levels of experience.
III. PROMOTION
Once the product has been manufactured, priced rightly and is distributed. There
are different promotional activities like Advertising, Sales promotion, Trade
promotion, Personal selling, etc. but one of the most convenient and effective one
that most of the industries uses is the Advertising and Sales Promotion.
ADVERTISING
Dabur is known for its use of traditional promotional mediums but they are shifting their
marketing strategy to a digital-first approach. In an insightful interview taken by
BrandEquity of A.C. Burman, the Chairman of Dabur, he talked very intensely about
the digital-first approach for Dabur and how the company will shift it’s marketing
efforts to a newer medium.
The rationale for such a shift of marketing strategy comes from the acknowledgement of
the fact that social media and other digital platforms provide far more to a marketer in
terms of effectiveness than any previous medium of promotions. Dabur has been
increasing its digital spend over the last few years. From the year 2017, they have
increased their digital marketing spending by 33% in 2018. They spent a total of RS1.99
billion in the year 2018-19.
AWARDS AND ACHIVEMENTS